[Q] Strange Battery Level Reporting - Moto X Q&A

So, I am posting this for a friend, mostly because I have the same phone, and want to fix it if it happens to me.
My friend just got a brand new customized Moto X, and says he loves it. However, his phone seems to be completely unable to read the charge level of the battery. Here are a couple screenshots of the battery graph. Notice the phone is never plugged in during the time periods show.
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I think he is going to try a full discharge and recharge, but that is pretty rough on the battery, and I don't want him to damage it. Is this a software bug? Or did he just get a defective unit?
Thanks!
EDIT: So, he actually WAS charging on one of those screenshots, but the graph didn't register it... Still weird...

aroronchynn said:
So, I am posting this for a friend, mostly because I have the same phone, and want to fix it if it happens to me.
My friend just got a brand new customized Moto X, and says he loves it. However, his phone seems to be completely unable to read the charge level of the battery. Here are a couple screenshots of the battery graph. Notice the phone is never plugged in during the time periods show.
I think he is going to try a full discharge and recharge, but that is pretty rough on the battery, and I don't want him to damage it. Is this a software bug? Or did he just get a defective unit?
Thanks!
EDIT: So, he actually WAS charging on one of those screenshots, but the graph didn't register it... Still weird...
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I've never seen a graph like that honestly. But he does have serious held awake issues. Could be related.
Tell him to get Gsam from play store. Much more in depth statistics.
Sent from my Moto X cellular telephone...

kj2112 said:
I've never seen a graph like that honestly. But he does have serious held awake issues. Could be related.
Tell him to get Gsam from play store. Much more in depth statistics.
Sent from my Moto X cellular telephone...
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Click to collapse
Hes had the phone about 24 hours. I think the held awake part is simply novelty... "okay google now"
But yeah, i'm stumped!

Google now won't keep it awake like that.
Gsam may tell you. Can't recall its unrooted capabilities ...but more than the stock battery stat screen either way.
Sent from my Moto X cellular telephone...

Related

[Q] Battery loss from "Modality Service"?

I'm getting some fairly significant battery drain from something called "Modality Service." It probably wouldn't annoy me so much if I had any clue what it was. Anyone seeing anything similar? Any idea what it is? My searches on the matter are coming up empty.
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Are you on Wi-Fi?
I saw this too and couldn't find anything from a Google search
Sent from my XT1058 using Tapatalk
br0nx finest said:
Are you on Wi-Fi?
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On and off through the day.
Interestingly "Modality Service" hasn't shown up at all today, with 7.5 hrs on battery. It's pretty intense when it does though, and I'm still deeply curious.
I saw this on someone's screen shot the other day, googled it and it didn't return anything related to it.
I think the use who posted had data disabled for most of the battery cycle, maybe it has to do with that? Not sure though
Sent from my XT1058 using XDA Premium 4 mobile app
I have the same issue. I noticed it yesterday, I had very low usage and it was the top battery user. I clicked on it and it said it used GPS for the whole time my phone was on but I have GPS off, so that was odd. Also I checked into BatteryStats+ and it didn't even have it using my battery. It appears it isn't affecting my battery life because my CPU usage was only about 2s. I have no idea what it is though. I posted this on G+ and a guy replied saying he was on the phone with Motorola multiple times and ended up getting a replacement. I'd prefer not to go that route...
I too just noticed this last night and today. Last night it was showing using 48% of the battery and today using 38%. I found the service and force closed it. Not sure what it does or is.
Do you all have moto assist activated. It's only an issue for me when moto assist is trying to determine if I am driving. If I disable the driving portion, modality service never appears
Sent from my XT1053 using xda app-developers app

[Q] Moto X Verizon, xt1060 4.4.2 problems

So since the update to 4.4.2 on Verizon with the new battery life update, my battery lasts about 6 hours, and also I keep losing my softkeys, have to keep rebooting to get them back. Just curios if anyone else is having this problem??, I emailed motorola today and they saiid that no one else is having this problem. and told me to try turning my phone off and back on and see if that helps. Does anyone think that smashing my phone and filing an insurance claim to go back to 4.4 a good Idea?
Yes, insurance fraud is a great idea! By the way, no such issues on my VZW Dev Edition. Same ROM, just with an unlockable bootloader.
Sent from my Nexus 10 using Tapatalk
Insurance fraud is illegal. And I'm betting you haven't even tied a factory reset.
kbluhm said:
Yes, insurance fraud is a great idea! By the way, no such issues on my VZW Dev Edition. Same ROM, just with an unlockable bootloader.
Sent from my Nexus 10 using Tapatalk
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Click to collapse
I have not had the issue with the softkeys... but I have had horrible battery life! 5.5 hours today and I was from 100% to 0%. My phone always feels very hot. In my pocket it feels like I have handwarmers. It's not like I played a game at all today for more than 5 minutes, or talked on the phone for a long time. It was less than average usage and horrible battery life.
Getting fantastic battery here. Stock 4.4.2 unrooted
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Load gsam to try to figure out what is eating your battery. I had a similar issue after 4.4.2 upgrade, discovered that wifi was really running hard (turned it off, also found a box down in settings to turn off where apps can use wifi even with wifi off). I also found my email account was eating my battery. I killed my account and loaded k-9 email. Now battery is fantastic.
My battery is getting drained pretty rapidly. I'll try shutting off Wi-Fi whenever I'm not near a hotspot and see if that fixes things.
Sent from my XT1053 using Tapatalk
No issues here following update, backup your stuff and factory reset the phone.
Sent from my XT1060 using Tapatalk
I had the same issue with my battery the day after my 4.4.2 update. I contacted Motorola and they asked me to clear the cache partition. I did this to make them happy but I actually fixed my issue. Hopefully it works for you too.
So i had already already done the wipe and factory reset. The only thing that fixed this was the clearing of the cache as far as the battery life. Also I found that the loss of the soft keys was from after use of team viewer and clash of clans apps after I hit the home button to get out. When I closed the app on exit I haven't had anymore problems losing the soft keys. This ones was more of my own stupidity. Ha thanks for the help
2260 93266282
Out of curiosity, to the peeps posting pics of their battery status; what was your screen time?

Jump in battery usage, from good to poor

Hi, I've got my g watch r for a few days now, and I get very inconsistent battery life.
For example yesterday I've had 2,5%/h, today I've got 11%/h... With no settings changed... Just switched it to theater mode over night on the charger.
I've always on, with a very minimal watch face. No tilt to wake. Not very much notifications and no heavy usage....
What can I do to analyse the battery usage? I have wear battery stats, but that doesn't give very detailed information...
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momsi said:
Hi, I've got my g watch r for a few days now, and I get very inconsistent battery life.
For example yesterday I've had 2,5%/h, today I've got 11%/h... With no settings changed... Just switched it to theater mode over night on the charger.
I've always on, with a very minimal watch face. No tilt to wake. Not very much notifications and no heavy usage....
What can I do to analyse the battery usage? I have wear battery stats, but that doesn't give very detailed information... View attachment 3294303
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Click to collapse
Update your AW app on phone then restart your watch at the begining, then observe your battery life.
syaman89 said:
Update your AW app on phone then restart your watch at the begining, then observe your battery life.
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I had the most recent version of Android Wear already installed, I restarted the watch now, let's see.
momsi said:
I had the most recent version of Android Wear already installed, I restarted the watch now, let's see.
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Have you this version: 1.1.1.1889093? I had that same problem like you and update solved my problem.
Yes I do, but to what should I update? This is the most recent version?
After the restart it seems better.
Yes it is the newest version.
Hmm, go into the Android Wear and under setting click your watch and then battery usage. For me the battery usage is really bad since the last updates, hopefully android wear 5.1 will fix it (hmm i think we will get it in 5weeks or so, because google hates us).
I noticed that when charged using laptop the charge went down little quickly than when charged with wall charger.

Play services 7.5 drains battery

Hey guys, my Moto X used to be able to get OK battery,but since the 7.5 update, I lose 15-20% over a five hour period, which is quite disappointing. any fixes?
AB__CD said:
Hey guys, my Moto X used to be able to get OK battery,but since the 7.5 update, I lose 15-20% over a five hour period, which is quite disappointing. any fixes?
Click to expand...
Click to collapse
Please share some screenshots from gsam or something like that
Sent from my XT1095 using XDA Free mobile app
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All of a sudden for me too, GPS is now eating up to 15% of my battery and the Android OS is at 11%... I noticed this this morning. The only thing I installed last night was Greenify...
Quite similar to what I have. Android system and Android os always on top
Sent from my XT1095 using XDA Free mobile app
This is new for me. I normally have pretty crap battery life but services and OS are normally never this high. The battery on my phone is so hit or miss. It 's behavior seriously changes daily. I don't get it.
Obeyryan said:
This is new for me. I normally have pretty crap battery life but services and OS are normally never this high. The battery on my phone is so hit or miss. It 's behavior seriously changes daily. I don't get it.
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Click to collapse
By the way, it got me to 8.30pm yesterday before I had to charge. As bad and inconsistent the battery is, at the very least I can say it gets me to dinner without too much babying. I'm just concerned when it drains much quicker than usual which means I can't use it as much for it to survive.

Battery Life and Heat Issues

Got my Droid Turbo 3 days ago coming from an LG G2 and I really like it but the battery life is terrible with minimal usage and I can't even get phone to last for a day. It drops 5‰ per hour even if the screen is off and phone is in my pocket. When I do occasionally use the phone to check emails and browse the web on chrome, the entire phone gets very warm. So warm that its uncomfortable to hold it. During this time the battery really sarts to die. I am running unrooted factory KK 4.4.4 so does anyone think the problem will go away if I root it with one of the stripped down images? Or do I have a broken phone?
Fyi, the only apps that I've installed aside from preloaded apps are adobe, Microsoft outlook, greenify, waze, and a realcalc. Waze is never on unless in the car and plugged in. My G2 with all these apps and more and with double the usage lasted much much longer.
Please advise
Welcome! A couple things to keep in mind man: it can take a good week before battery life stabilizes on a new device. Waze has always been a ***** on battery in my experience. I personally disabled every sing app I don't use, which was quite a few of the pre installed. I keep my location set to battery saving mode unless using nav. I'm also one of the ones whose battery life got awesome after the 5.1 update. With all that said, I only lose 4% overnight, about 6-7 hours. Is your device not sleeping? Check the battery stats and see if something is keeping it awake. The stock one will give you general info but I use Gsam to keep a closer eye on things. Try removing Waze and see if that helps with the heat issue. Running GPS is the only time my phone even gets mildly warm.
No issues here. Got 8 hours screen on time just now
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I am unrooted kit Kat. I usually see 1% drain per hour plus 10% per hour of screen on time. 24 hours after a full charge, with 4 hours screen on, I expect about to have used 24%+40%.
Maybe I just need to full reset. What about heat? Do these phones get hot during use?
I assume you've checked the pre-installed apps (Motorola and/or Verizon) and disabled any you don't need. I've found some of them eat the battery a bit (FYI I came from a LG G2 and am using a Moto Maxx).
Go to settings-apps-all. Disable the junk you don't use. Some of those apps are battery killers. I wouldn't go root till you figure out if you have a lemon.

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