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So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Swap your Sim card
Slyhunter said:
So today I switched to Verizon from At&t. I had no issues prior to today with sending pictures or group text. Now I can do neither. :crying:
I've tried talking to Verizon and Google. Both have no solution. I've also tried doing a factory reset and I'm still having the same issue.
Anyone know how to get into the APN settings? I can only get to them via the hangouts app. But it doesn't give all the fields I'm used to seeing in typical APN settings.
Anyone run into this and have a solution?
Click to expand...
Click to collapse
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
akellar said:
When you say switched, do you mean you used AT&T on your N6 and switched to a Verizon sim? If so, you need to factory reset. You don't change APN settings on Verizon though, the sim card sets them.
Click to expand...
Click to collapse
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
I think there is or was a problem with MMS on VZ and using Hangouts or Google Voice. I read somewhere that this was being taken care of by VZ soon.
Yep -- I've been having issues with receiving SMS / MMS messages on Verizon too. Sending works fine (tested and confirmed) but I can't receive anything. It used to work but it hasn't for me since last Wednesday or so.. Maybe they're making changes before they launch the Nexus 6 themselves? Who knows. It caught me off guard though as I used SMS for my Google two factor auth. Had to switch to Google Authenticator because of this.
I use Hangouts and do not have any issues with VZW MMS sending or receiving. I live in Chicagoland.
Slyhunter said:
I already tried a factory reset. And I'm still having the same issue. If I'm still having the same issue tomorrow, I'm going to swap the sim card.
Click to expand...
Click to collapse
Just to confirm it's a Hangouts Verizon issue, I'm on the OG Samsung Galaxy Nexus and have been having this issue for roughly a month now. Not sure what prompted it, but it's been plaguing me for some time now.
still have an issue with this?
oneandroidnut said:
still have an issue with this?
Click to expand...
Click to collapse
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
N6 on VZW
I have an N6 o Verizon and I have not had issues with sending or receiving mms or sms and I got my phone almost a month ago. Only thing I don't like is when I'm on a call, if I get group messages or a picture message, I may have to tap to manually download after the call because the phone doesn't do voice and data at the same time.
ataris_kid said:
Not OP, but I have. I had a single SMS message sneak through last night -- much to my surprise. I haven't been able to receive SMS / MMS for about two weeks now. Over that period of time, I have sent myself multiple "test" messages from other numbers as well as other people's phones. Only a single, unrelated text has come through. SMS / MMS works as expected with this SIM in my old Galaxy Nexus. Very odd.
Click to expand...
Click to collapse
friend of mine on pure sent me sms and mms this morning and i sent both back from my note 4 and no problems on either end.
Hey guys, I am having a weird issue here. I have had the Nexus 6 for about 2 months now and everything has been working fine. I am using hangouts and have been able to send and receive MMS no problem, up until a few days ago. I now cannot send MMS, but I can receive them. I've pulled the SIM, restarted, tried using Messenger and Handcent. When using Handcent I would get an error about the APN settings. I set them to what Verizon has listed for MMS and it was still erroring out. I am not back on Hangouts and still can't send an MMS message. Any ideas? I guess the next step would be a factory reset...
PS - I am unlocked, rooted, and un-enecrypted running the latest stock OTA ROM.
Bump? Anyone? I am still unable to send MMS. I can receive them just fine though. I did a TWRP factory reset and still was unable to send. I might have to flash back to bone stock or wait until Friday when Verizon officially supports this thing.
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
DebianDog said:
I only have ever used Textra on my phone (Verizon, rooted, OTA, encrypted) no texting issues I am aware of.
Sent from my Nexus 6
Click to expand...
Click to collapse
Thanks for the help.
Tried Textra, no luck (it's beautiful and I will probably stick with it!)...I will start from square 1, hopefully a full reinstall will fix this.
I don't know if you saw it in the options but there is a switch to try to "fix" MMS within Textra . Something to try anyway...
Sent from my Nexus 6
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
I am hoping to get some input from others. I had the note 2 running CM prior to my Nexus 6. I say this because I don't know if CM ran MMS/group messaging different than stock, but here is the scenario:
When on CM, if I sent or received a group text, all the replies were in the same thread. Very convenient for obvious reasons. However, on my N6, if someone starts/sends me a group message all the replies end up in the same thread. If I start and send a group message, the first message shows one thread with everyone in it, but when people start to reply, each message comes individually and not a part of the group thread.
Is this normal? Is there a way to get all messages in one thread?
BackInA88 said:
I had a problem for the first time the other day.
It ended up being a host file MOAB (Mother Of all Ad Blockers) I added to Adaway ad blocker app.
Did some googling and it seems others have had the same problem.
Just throwing it out there.
Click to expand...
Click to collapse
DUDE!!! YOU JUST FIXED MY PROBLEM!!!
I disabled the MOAB host file in Ad Away and now I can send!! Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
THANK YOU THANK YOU THANK YOU!!
---------- Post added at 09:02 PM ---------- Previous post was at 08:50 PM ----------
quadracer06 said:
Did you figure out if there is a specific host file you need to white list to keep MOAB and send MMS?
Click to expand...
Click to collapse
OK!! I added
mms.vtext.com
to the whitelist in AdAway with the MOAB host file and it sends just fine! Thank you very much for your help!!!
EDIT: corrected the above list, I had an extra "X" in after the "V"
i have had nothing but bad luck with my brand new s6 on tmobile.
the main issue:
outgoing sms messages take at least 45 seconds to either get marked as send, or fail. when the fail, they are actually being sent. when they send, they send twice. 30% of the texts i send from my phone and to my phone do not make it to their destination at all.
fixes i have tried:
disabling volte, disabling wifi calling, switching back to stock messaging, factory resetting
tmobile support swore that a new sim card would fix the issue. it did not.
then support guaranteed me that a factory reset would fix the issue. against my better judgment, i reset the device. naturally, this made it worse; when i turn my phone on now i have zero bars of service for at least 5 minutes. literally no service. i am in nyc and normally have 5 bars of LTE.
nobody will recognize that this is actually a problem with tmobile, yet when i google "tmobile can't text over wifi" i get pages and pages of people with the exact same issue over years. reading through those threads there is no solution because tmobile support closes every one of them after 36 hours of inactivity, assuming the problem has been solved. what the **** kind of customer support is this?
texting is my primary form of communication and i am unable to use it. this is unacceptable behavior for any phone, let alone a brand new $700 super-hyped phone. i was on verizon for ten years and it never lost a single text. it's worth noting that there were similar issues with my last phone, an s4.
is nobody else having these issues?
postmastergeneral said:
i have had nothing but bad luck with my brand new s6 on tmobile.
the main issue:
outgoing sms messages take at least 45 seconds to either get marked as send, or fail. when the fail, they are actually being sent. when they send, they send twice. 30% of the texts i send from my phone and to my phone do not make it to their destination at all.
fixes i have tried:
disabling volte, disabling wifi calling, switching back to stock messaging, factory resetting
tmobile support swore that a new sim card would fix the issue. it did not.
then support guaranteed me that a factory reset would fix the issue. against my better judgment, i reset the device. naturally, this made it worse; when i turn my phone on now i have zero bars of service for at least 5 minutes. literally no service. i am in nyc and normally have 5 bars of LTE.
nobody will recognize that this is actually a problem with tmobile, yet when i google "tmobile can't text over wifi" i get pages and pages of people with the exact same issue over years. reading through those threads there is no solution because tmobile support closes every one of them after 36 hours of inactivity, assuming the problem has been solved. what the **** kind of customer support is this?
texting is my primary form of communication and i am unable to use it. this is unacceptable behavior for any phone, let alone a brand new $700 super-hyped phone. i was on verizon for ten years and it never lost a single text. it's worth noting that there were similar issues with my last phone, an s4.
is nobody else having these issues?
Click to expand...
Click to collapse
I have the S6 on T-Mobile. I can text just fine using the stock app. Both SMS and MMS. Play with your APN settings, OR, use textra SMS. There is an option under MMS specifically for sending MMS while using wifi on T-Mobile.
Sent from my SM-G920T using Forum Runner
dc82 said:
I have the S6 on T-Mobile. I can text just fine using the stock app. Both SMS and MMS. Play with your APN settings, OR, use textra SMS. There is an option under MMS specifically for sending MMS while using wifi on T-Mobile.
Sent from my SM-G920T using Forum Runner
Click to expand...
Click to collapse
i do use textra and have tried every combination of their settings. i think my hardware is faulty; tmobile agreed to give me a replacement device. god help me.
postmastergeneral said:
i do use textra and have tried every combination of their settings. i think my hardware is faulty; tmobile agreed to give me a replacement device. god help me.
Click to expand...
Click to collapse
Odd. Well, hope it works out for you.
Sent from my SM-G920T using Forum Runner
When i left Verizon a few years ago for t-mobile, i had had plenty of texts not making it to their destination, so trust me, verizon is not perfect. (they should be though with the amount that they charge)
Try using IP v6 in your settings...
Then try IP v4 in your settings
Then try IP v4 / v6 in your settings and see if that helps with
Native texting App text to yourself to test.
Restart each change of APN.
troysyx said:
When i left Verizon a few years ago for t-mobile, i had had plenty of texts not making it to their destination, so trust me, verizon is not perfect. (they should be though with the amount that they charge)
Click to expand...
Click to collapse
Use to happen to me at least once a month on Verizon. T-Mobile hasn't lost one text for me yet. I keep asking myself why I stayed with big red for so long.
Reflash the original firmware - wipe everything start over. My GS6 works fine for me
robertkoa said:
Try using IP v6 in your settings...
Then try IP v4 in your settings
Then try IP v4 / v6 in your settings and see if that helps with
Native texting App text to yourself to test.
Restart each change of APN.
Click to expand...
Click to collapse
IPv6 is what newer phones are coming preset with as opposed to IPv4 since that is what is correct going forward, per T-Mobile.
Sent from my SM-G920T using Forum Runner
still waiting on my replacement device, but here's an interesting thing i realized today: this problem only occurs in my apartment. BUT i am not connected to wifi (it's turned off and i told android to forget my home network), and i'm on a 9th floor apartment with no other buildings around me. i've never had reception issues in the past here...this doesn't make sense to me at all
I'm using a T-mobile S6 since April 10th. I use Textra also over WiFi with 0 issues. All sms and mms come and go without issue.
philliman said:
I'm using a T-mobile S6 since April 10th. I use Textra also over WiFi with 0 issues. All sms and mms come and go without issue.
Click to expand...
Click to collapse
Same, guess we're fortunate lol. I haven't seen or heard any text related issue specific to the S6, I know MMS is sometimes wonky with T-Mobile while connected to WiFi
Sent from my SM-G920T using Forum Runner
One of the biggest promises of 5.1.1 for me on T-Mobile was advanced messaging, with a limit of 10 megs per message instead of just 1 meg with MMS, I looked forward to sharing pictures by text without the horribly poor-quality compression. Then, AT&T announced they were going to be supporting it, too! Great bonus!
But why can't I get it to work, at all? I have WiFi Calling and VoLTE activated (as T-Mobile's website says), I've gone through all the 'Chat' settings. Tried sending messages to friends with the same T-Mobile Note 4 with 5.1.1., but the pictures get MMS compressed from 2-3 Megs to 200-300 Kb, just like old times. Not even notifications that the other sender is typing a message or has received the message.
A Google search and XDA search revealed surprisingly little help. Anyone know how to get this going? Thanks in advance!
anyadike said:
One of the biggest promises of 5.1.1 for me was advanced messaging, with a limit of 10 megs per message instead of just 1 meg with MMS, I looked forward to sharing pictures by text without the horribly poor-quality compression. Then, AT&T announced they were going to be supporting it, too! Great!
But why can't I get it to work, at all? I have WiFi Calling and VoLTE activated (as T-Mobile's website says), I've gone through all the 'Chat' settings. Tried sending messages to friends with the same T-Mobile Note 4 with 5.1.1., but the pictures get MMS compressed from 2-3 Megs to 200-300 Kb, just like old times. Not even notifications that the other sender is typing a message or has received the message.
A Google search and XDA search revealed surprisingly little help. Anyone know how to get this going? Thanks in advance!
Click to expand...
Click to collapse
your post is a bit confusing . You said AT&T is "going to" support it. Do they already support it out is it a future plan? Then you start talking about Tmo. Are you on Tmo or AT&T? Has Tmo said they have/will implement this plan?
Sent from my SM-T810 using Tapatalk
I haven't check it out yet on the chat setting but I will let you know
Pick_A_Name said:
your post is a bit confusing . You said AT&T is "going to" support it. Do they already support it out is it a future plan? Then you start talking about Tmo. Are you on Tmo or AT&T? Has Tmo said they have/will implement this plan?
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
Sorry, I'm only on here late, so I'm tired and the words don't sense always make.
T-Mobile has been advertising Advanced Messaging in it's new phones since the summer - I was able to find a YouTube video of it in-action. https://youtu.be/MuC2c0E1c8I
Also, in my search for info on the T-Mobile iteration, I saw the announcement that AT&T will be implementing it, too (making it more useful).
Anyways, I had to call T-Mobile's billing department to fix something, so I had them connect me to tech support when we were done. The tech didn't initially know what Advanced Messaging was, but after waiting on hold for about 5 minutes, he came back and said they have been having system-wide issues with VoLTE for a while, which has been keeping Advanced Messaging from working, right now.
I'll just continue emailing the big attachments, for now, then.
Don't forget that the person you are texting must also be on Tmo with a newer Samsung phone that is setup for Advanced Messaging. I don't know anyone with those specs so I can't even test it.
I'm on Metro PCS, since it's a part of tmobile would the messaging work?
Yes it works
Sent from my SM-N910T using Tapatalk
rile1564 said:
Don't forget that the person you are texting must also be on Tmo with a newer Samsung phone that is setup for Advanced Messaging. I don't know anyone with those specs so I can't even test it.
Click to expand...
Click to collapse
I actually had it work with another friend (It still randomly switched between Advanced Messaging and regular messaging throughout the day). It is kinda cool, but I turn-off the invasive notifications.
BTW, my first friend with same same T-Mobile Note 4 forgot to mention they'd switched messaging apps...
j21098 said:
I'm on Metro PCS, since it's a part of tmobile would the messaging work?
Click to expand...
Click to collapse
I confirm it works. Metro PCS HERE
The wife and I have Note 4's updated to 5.1.1 and neither Advance Messaging or Video Calling is working.
I'm very surprised nobody else has posted about this...I cannot get MMS to work with either my AT&T or my Verizon SIM card. I've checked APN settings for both, and both look perfect.
It shows that I've received a message, and I have an option to click download, but it never downloads and after a few hours I get a notification saying "Message not downloaded."
Does anybody have any insight?
That is literally the only quirk I have with this phone. Beyond that, it's by far the best device I've ever owned.
jeromekobriger said:
I'm very surprised nobody else has posted about this...I cannot get MMS to work with either my AT&T or my Verizon SIM card. I've checked APN settings for both, and both look perfect.
It shows that I've received a message, and I have an option to click download, but it never downloads and after a few hours I get a notification saying "Message not downloaded."
Does anybody have any insight?
That is literally the only quirk I have with this phone. Beyond that, it's by far the best device I've ever owned.
Click to expand...
Click to collapse
Usually there are 2 apns 1 to send and receive SMS and 1 for both xiaomi are careful you don't encur any extra charges from your network I never turn on MMS, just send everything by email.
jazz452 said:
Usually there are 2 apns 1 to send and receive SMS and 1 for both xiaomi are careful you don't encur any extra charges from your network I never turn on MMS, just send everything by email.
Click to expand...
Click to collapse
Thanks, but unfortunately not helpful. I've already been through the APN settings. Email doesn't solve the problem of receiving MMS messages from people.
same issue, all apn settings are accurate, only problem on this phone.
shollywood said:
same issue, all apn settings are accurate, only problem on this phone.[/QUOTE
Can you screenshot your APN settings
Click to expand...
Click to collapse
I'm not on AT&T but the issue is the same. Have exact same APN settings I do in 3 other phones that work flawlessly.
Use textra.
I couldn't get it to work in hangouts.
Use textra and make sure to check mms behaviour "system"
No need for apn settings
I'm on at&t straight talk and this definitely works
What is "MMS behavior system" is that a setting in Textra.
darveniza said:
What is "MMS behavior system" is that a setting in Textra.
Click to expand...
Click to collapse
Of course
jazz452 said:
Usually there are 2 apns 1 to send and receive SMS and 1 for both xiaomi are careful you don't encur any extra charges from your network I never turn on MMS, just send everything by email.
Click to expand...
Click to collapse
You never turn on MMS? Holy ****. What's the point of having a almost $1000 cell phone if you have to use email in place of MMS?
SantinoInc said:
You never turn on MMS? Holy ****. What's the point of having a almost $1000 cell phone if you have to use email in place of MMS?
Click to expand...
Click to collapse
For some reason UK charges on MMS are ridiculous, well at least on my network.
For whatever reason, it started working. I only did one thing; I disabled my number 1 sim and made number 2 my primary data (1 was AT&T and 2 was Verizon.) I also made sure my WiFi was disabled before I started. Then I reversed the change, and all of a sudden every missing MMS started downloading, and I got them all.
No idea if what I did made a difference, or how, or even if it will stay working, but thought maybe somebody would like to give it a shot.
jazz452 said:
For some reason UK charges on MMS are ridiculous, well at least on my network.
Click to expand...
Click to collapse
I actually don't know anyone who's using MMS around me, and I thought it's an outdated tech just like SMS. I live in UK also, maybe it's just not that popular here. Why would you use MMS when you have all these new chating apps which you can send anything you want for free (as long as you have data)?
Yo. I work for ATT and have the att nxtgenphone APN settings. Works fine.
Let me know if you need them.
.
I'd also download pulse. Let it set up then if you don't like it switch back to your preferred SMS app. That worked for me.
I'm using AT&T and can receive MMS. Group texts are another issue (they're simply unsupported by xiaomi across MIUI, google), but pictures and what not works fine. I use the default "ATT Phone" which comes preloaded. It works fine and allows 4G.
Im on ATT and it seems like I can't receive MMS, but I can send them. Can someone who this works for post their APN settings?
Edit: nxtgenphone works. Turns out Facebook Messenger was just ****ing it up for me. When it's my default SMS app, I can't receive or send MMS. Does anyone know what is up with that? I've had MMS problems on 3 phones now with Messenger...
Group texting...
xNiNELiVES said:
I'm using AT&T and can receive MMS. Group texts are another issue (they're simply unsupported by xiaomi across MIUI, google), but pictures and what not works fine. I use the default "ATT Phone" which comes preloaded. It works fine and allows 4G.
Click to expand...
Click to collapse
Did not know this was a issue...I got the mi mix a week ago and have been trying different messaging apps, even gave up project fi... all because Group Texting was not working. I got picture messages to work, but the group texting simply won't work. Is there a workaround? Even potentially getting it to work with a different ROM?
djsayegh said:
Did not know this was a issue...I got the mi mix a week ago and have been trying different messaging apps, even gave up project fi... all because Group Texting was not working. I got picture messages to work, but the group texting simply won't work. Is there a workaround? Even potentially getting it to work with a different ROM?
Click to expand...
Click to collapse
Only messaging app that works for MMS group messages is TEXTRA
I'm having the same issue with both Verizon and T-mobile, nor does MMS or group SMS work. The interesting thing is that I'm also having issue with VoLTE (can't get online while on the phone), I'm wondering if it's related.
Hi guys,
Can y'all please try NEXT SMS and see if it work. Once you downloaded, open the app and inn the top left drop down, select More, then hit Setting, then select All on the right side, select MMS setting, then enter your carrier MMSC and PORT only. Carrier setting= Manual. Ok the bottom, or a check mark for using data for mms. Custom user agent= iPhone. Mms framework= smart.
Hope this help, it worked for me on Verizon
Sent from my MIX using Tapatalk
---------- Post added at 01:04 AM ---------- Previous post was at 01:01 AM ----------
"On the bottom, put a check mark for using data"
Sorry for that, swype is quirky sometimes
Sent from my MIX using Tapatalk
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
Click to expand...
Click to collapse
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.
Charkatak said:
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.
Click to expand...
Click to collapse
Thank you for the speedy reply. I'm not doing group conversation. They're individual text messages. It's random that's the worse. It can be working fine and then it just breaks. I have tried with the Samsung Stock Messaging app and the Google Messages App as well.
I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.
I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.
erikcave said:
I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.
Click to expand...
Click to collapse
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.
andicapped6 said:
I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.
Click to expand...
Click to collapse
My Friend also has an S8 and he's having issue receiving text as well and we're both on T-Mobile network. I don't think it's a network issue.
llaugerm said:
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.
Click to expand...
Click to collapse
I am factory reseting now. One frustrating thing about this problem is that I won't know if it fixed it or not unless someone tells me they texted me and I didn't reply.
BTW, I am pretty sure Samsung customer service employees don't know anything. They wanted me to send my phone in for repair without even trying any troubleshooting first.
I am so frustrated with this problem. Its a basic feature of any smartphone to be able to text and expect you would receive one, but not the case. Mine goes from never receiving or sending at times, to getting multiple copies of the same text. Way to go Samsung to destroy a great product. Problem is they haven't acknowledged or done anything about it.
Same on S7 edge
TLDR: same issue on my Tmo S7 Edge last few weeks. Not just S8 problem.
Full: So interesting - I came here to look at S8 reviews etc, just dropped my S7 edge and busted my glass. Thinking about upgrade to S8 vs fixing glass for $275, partially because of my intermittent text issues on S7. Samy symptoms. Just with a few contacts I regularly communicate with, mix of Android and iPhone, mix of carriers. No way to know I've missed one until they ask if I received. They get 'sent' reciept like normal no matter what. No apparent impact on my ability to send - they get all of mine. Just sporadic recieving problems . Tried clearing cache, switching SMS apps, resetting APN, etc...but no luck. Factory reset is next. Then have to decide on what to do next...S8 or Pixel 2, or fix screen.
Same problem with mine and my wife's S7s. It's sproadic, not related to carrier or phones, or even locations. It's very frustrating that TMobile won't acknowledge there's a major issue here that is affecting a lot of people.
I used to have the problem as well. Then I dumped all SMS apps I used to use, and went back to ORIGINAL app that came with the ROM, and problem disappeared.. So my question is - Do you have messages not received/Sent with the ORIGINAL built in app?
Also - Oreo Beta can be downloaded today. Seems like Google have a fix (to whatever the bug was) anyways.
Same problem with S8 on Sprint. It's not a carrier issue, it's Samsung (or Android). There is no help. Nothing from Samsung or Sprint. I've missed so many important messages, at least 6 a day. At least my fiance knows about the problem, and if I don't respond she'll shoot me a screenshot showing me what I missed. Until she started that, I had no clue how many texts I was actually missing. I've been to Sprint, on the phone with Sprint, on the phone with Samsung. They're all useless and won't do anything. I've already done factory reset, changed from Google messages back to stock, turned off all entrance enhanced features etc, cleared cache, changed network mode from automatic to LTE/CDMA. Nothing helps. The problem continues. So we're all stuck with a broken product until Google/Samsung fixes the problem. Who knows when that will be. I'm highly angered about this problem, it's BS. I'm trying to get Sprint to let me out of my lease without fees, but so far that's going nowhere. So I'm paying for a phone that is broken.
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I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
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I have yet to try that! Will give it a go right now. Thanks!
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---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
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Click to collapse
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
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Pluto6 said:
I have yet to try that! Will give it a go right now. Thanks!
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---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
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I use a 3rd party, not sure about the stock one. I think the app is going to sleep and missing texts.
Same problem here. Been going on for months. Completed the following: Formatted phone, deleted txt message DB, used stock sms app, and used already activated sim to test. I just activated a new sim and will see what happens.
It might be the sleep mode or saving battery issue.
Do messages come through with wifi?
Had the problem with samsung app but not with Google messages.
llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
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If you are not receiving text messages from iPhone owners it's because the iPhone owner doesn't have their phone set up right. There is a setting on the iPhone in imessages that has sms and a check box. That is for people that don't have imessage, they check that box and anyone who has Android phone will now get text message.
I have both iPhone 8 & Galaxy S8.
Vinny [emoji631]
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