Process com.htc.dialer isn't responding - One (M7) Q&A, Help & Troubleshooting

Hi i was update software by wifi to 4.4.2 and after reboot is start display message "process com.htc.dialer isn't repsonding wait or close"
and phone was rebooting every 30-60 seconds. I was make s-off, unlock bootloader, custom recovery twrp etc. install custom rom HD revolution but is same problem is unknow imei now and no signal
Anybody know how to fix it ?
EDIT 1
I was see the baseband also is unknown but i donwland radio flash from recovery reboot and still same
The radio which i use match with the version from fastboot, any chance to solve this issue ??
Regards

Anybody know how to fix the phone ?? i was try different roms etc. but nothing
still baseband, imei unknow but from fastboot is show normal imei and baseband
Regards

blackangel82 said:
Anybody know how to fix the phone ?? i was try different roms etc. but nothing
still baseband, imei unknow but from fastboot is show normal imei and baseband
Regards
Click to expand...
Click to collapse
Yes, I had the same issue.
In TWRP, wipe all the partitions except the internal storage. Then flash the rom and choose wipe in Aroma.
Im sure you wouldn't have manually wiped the partitions. The Aroma for some reason doesn't do the job. Manually wipe it and the ROM will install properly

raghav kapur said:
Yes, I had the same issue.
In TWRP, wipe all the partitions except the internal storage. Then flash the rom and choose wipe in Aroma.
Im sure you wouldn't have manually wiped the partitions. The Aroma for some reason doesn't do the job. Manually wipe it and the ROM will install properly
Click to expand...
Click to collapse
Hi thanks for reply.
I was try wipe all partition use stock firmware etc.
Always same no imei and baseband the only one thing only on 4.4.2 show me message "Process com.htc.dialer isn't responding." and sometimes with some roms phone not rebooting stay online all time
Regards

I am having this, along with a litany of other issues as well.

Hi thanks for reply, how you fix this ?
I was book apoitment in HTC service care but phone is unlocked and s-off

I'm wondering the same thing -- I'm stuck. I'm not even S-Off so I can't use this guide, which you may be able to: http://forum.xda-developers.com/showthread.php?t=2541082

Hi I will try tomorrow this and post results
Thanks

I've got the exact same problem - guessing it's hardware related.
Except mine reboots after 30-60 seconds.
This is the second time its happened - sending back again to get repaired.
Now going on the mission of reverting to stock (again) Lucky i'm SOFF

Hi, i was try this return to stock tampered and relock from bootloader gone but all time phone rebooting (loop)
Put back to cid o2 uk try use ruu exe but all time give me error 158
I will send back the phone but i must flash o2 uk ruu first, second somebody try open the phone without success, scratches, dents around the edge
Regards

I'm having this same problem. I've wiped it several times and reloaded 2 different RUU's and Android Revolution. With Android Revolution I've stopped it from randomly restarting but I still get the process error and it doesn't show a Baseband or IMEI. When I used the getvar in cmd it shows my IMEI and everything looks good.. not sure if its a hardware problem or what. Any ideas and if I have to send it back can anyone direct me to a US T-Mobile stock RUU? I'm still new to this... just switched over from a Galaxy.

chickenburritos said:
I'm having this same problem. I've wiped it several times and reloaded 2 different RUU's and Android Revolution. With Android Revolution I've stopped it from randomly restarting but I still get the process error and it doesn't show a Baseband or IMEI. When I used the getvar in cmd it shows my IMEI and everything looks good.. not sure if its a hardware problem or what. Any ideas and if I have to send it back can anyone direct me to a US T-Mobile stock RUU? I'm still new to this... just switched over from a Galaxy.
Click to expand...
Click to collapse
Have a look here :
http://www.htc1guru.com/downloads/ruu-file-downloads/
I was relock remove all tampered and relock put back to my cid s-on try run the only one available ruu.exe
Code:
RUU M7 UL K44 SENSE55 MR O2 UK 4.20.206.16 Radio 4A.23.3263.28 10.38r.1157.04L Release 353143 Signed 2
File Size: 1.6 GiB - Downloads: 376
MD5: 4961fdbbadba53c9640f3638f56faec1
and ruu give me error 158 all time
right now in flash i have :
RUU Zip M7_UL_JB_50_HTC_Europe_1.20.401.1_Radio_4A.13.3227.06_10.27.1127.01_release_308001_signed_2_4
Click to expand...
Click to collapse
but cannot go back to my cid

Hi probably i due wrong but not have other way, because the o2 uk ruu is corrupt and is no ruu zip i deicide to change cid to HTC___01 and restore to 100% stock.
Today courier was pick up the parcel and now will waiting for HTC Service what's wrong with my phone hope can fix it under warranty.
Strange is in fastboot you can read all baseband imei etc. and when phone is on-line rebooting all time and imei baseband etc. is unknown
Regards

blackangel82 said:
Hi probably i due wrong but not have other way, because the o2 uk ruu is corrupt and is no ruu zip i deicide to change cid to HTC___01 and restore to 100% stock.
Today courier was pick up the parcel and now will waiting for HTC Service what's wrong with my phone hope can fix it under warranty.
Strange is in fastboot you can read all baseband imei etc. and when phone is on-line rebooting all time and imei baseband etc. is unknown
Regards
Click to expand...
Click to collapse
^^ hardware problem, not fixable via ruu or any other software method i've seen.

nkk71 said:
^^ hardware problem, not fixable via ruu or any other software method i've seen.
Click to expand...
Click to collapse
i was read riff box can repair imei etc. but it cost over 100 pounds
anyway i was send the phone to htc but with different cid with removed tampered and locked bootloader
Now i must just wait but with my luck this not be cover and i must pay for repair
Regards

Hi i was receive message from htc :
Dear Lukasz Lipinski
Our initial assessment of your device indicates that the repair work required is caused by damage that isn’t covered by warranty. Unfortunately, this means we must charge you for the repair.
We have prepared a quote for you which you can view, accept and pay for at
zam. 74H02404-02M, 74H02439-14M, 83H40000-20 Laser Etching,HTC,CATCHER,Silver,PN07100,M7#UL_B128L3720-C9#EMEA£33,95
zam. 51H10208-03M, Rigid-Flex Board ASSY,w/o_Regional_ID,USB board£5,28
Labor£22,00
Shipping£11,29
Tax£16,68
Please bill me for the full repair£89,20
If you decide not to complete this repair, your device will be returned to you following receipt of payment for the administration and shipping costs incurred. You may use the same link as above to arrange this.
Many thanks,
HTC Customer Care
Click to expand...
Click to collapse
Please follow the link, anybody know what means the parts ??

Was same problem! This post save my phone!
http://forum.xda-developers.com/showthread.php?t=2503646
+ Video https://www.youtube.com/watch?v=0WWNZpaQBh8

westua said:
Was same problem! This post save my phone!
http://forum.xda-developers.com/showthread.php?t=2503646
+ Video https://www.youtube.com/watch?v=0WWNZpaQBh8
Click to expand...
Click to collapse
Hi, sorry I didnt watch the youtube guide (yet again)... but just a quick question, the thread you posted:
[Tutorial][Rescue]Sprint HTC One users that flash GSM roms on their CDMA devices.
got your GSM (m7_u/ul) device back to life? or was it the other way around?

nkk71 said:
Hi, sorry I didnt watch the youtube guide (yet again)... but just a quick question, the thread you posted:
[Tutorial][Rescue]Sprint HTC One users that flash GSM roms on their CDMA devices.
got your GSM (m7_u/ul) device back to life? or was it the other way around?
Click to expand...
Click to collapse
I have sprint device, after downgrade, root it again and now it works grate using gsm. Viperone 5.8.0 + Elementalx 13.1

I was try downgrade, root, s-off etc. nothing works always same problem
I was send phone to htc it will be repaired but not cover by warranty
the cost is 89 pounds because htc must change rear cover which previous owner damage trying takes off screen
Regards

Related

I don't get updates

Hi my name is meraj. I have purchased HTC one through a local website in Dubai ( which they claim that they bought from UK ) . I have been using it since July and I didn't get any updates . All my friends got new 4.2 or 4.3. Version. But I am still running the same old 4.0... I didnt do any cracks or customization to my phone just using as it is since unboxing.. please help me how it could be normal and how can I get regular updates . It also gives some message in startup .
Please help.
Thanks
Sent from my HTC One using xda app-developers app
ahmadmeraj said:
Hi my name is meraj. I have purchased HTC one through a local website in Dubai ( which they claim that they bought from UK ) . I have been using it since July and I didn't get any updates . All my friends got new 4.2 or 4.3. Version. But I am still running the same old 4.0... I didnt do any cracks or customization to my phone just using as it is since unboxing.. please help me how it could be normal and how can I get regular updates . It also gives some message in startup .
Please help.
Thanks
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Seems like your phone is rooted do you don't receive any official updates. You can boot in boatloader and see if your phone is unlocked, shutdown your phone and start your phone by holding power and volume down button at the same time. See what it says there, probably "unlocked" and s-on or s-off. After that chose recovery and see which recovery you have.
Go to settings - About Phone - Software Info and post what it says.
The device you bought was not new. It was unlocked and had or has a custom recovery installed.
Sent from my HTC One using XDA Premium 4 mobile app
If I have stock ROM (restored from nandroid) and reflashed stock recovery, I won't get OTA updates if my phone is rooted?
ahmadmeraj said:
It also gives some message in startup .
Click to expand...
Click to collapse
It looks like it is a development model (not DEV edition), which should not be sold anyways.
You can root and flash custom ROM, but I highly doubt that you will receive updates for a development model.
Thanks for your reply..
Here is the picture of bootloader.( in the last, didnt know how to post here)
Can it be revert back . While in bootloader I saw couple of options of rebooting or to factory setting , wipe out n all.. will it be helpful .
Thank you
Thanks for your reply..
Here is the picture of bootloader.
Can it be revert back . While in bootloader I saw couple of options of rebooting or to factory setting , wipe out n all.. will it be helpful .
Thank you
hi thanks for the reply. i have posted the photo of bootloader as i cant post here in quick reply.. the recovery what it shows is team win recovery project v2.5.0.0
ahmadmeraj said:
hi thanks for the reply. i have posted the photo of bootloader as i cant post here in quick reply.. the recovery what it shows is team win recovery project v2.5.0.0
Click to expand...
Click to collapse
Well since your bootloader is already unlocked and you got the custom recovery, you can always flash the latest custom rom that has Android 4.2 or 4.3. Otherwise you can bring the phone back to stock if possible. They're how to guides on how to do that on XDA.
ahmadmeraj said:
hi thanks for the reply. i have posted the photo of bootloader as i cant post here in quick reply.. the recovery what it shows is team win recovery project v2.5.0.0
Click to expand...
Click to collapse
Well your bootloader is still 1.44, so you still have the option to get S-Off, which would allow you to remove TAMPERED, and also allow you to return completely back to stock using a RUU.
How familiar are you with all this? I would recommend reading some of the guides, but if you do want to get back completely to stock you'll probably need to S-Off.
Can you post "fastboot getvar all" (and remove your IMEI and serial number before posting).
No updates
thanks nkk and farang..
yes i have done few time changing stock and versions on my previous htc but please tell me after all this will it be like a regular phone and can get all updates and in future i dont need to change ( in short i wont be sticking to same rom )
thank you
ahmadmeraj said:
Thanks for your reply..
Here is the picture of bootloader.
Can it be revert back . While in bootloader I saw couple of options of rebooting or to factory setting , wipe out n all.. will it be helpful .
Thank you
Click to expand...
Click to collapse
Factory reset will just reset your current Rom. So you have two options, 1 flash an other rom, which is already 4.3 and learn what a custom Rom can do for you, welcome to xda or 2, you can revert to stock version by flashing the right RUU for your version, but you need s-off to do this. You should do this now your bootloader is still 1.44. Anyway whatever you gonna do, you will have some homework to do!
thanks nkk and farang..
yes i have done few time changing stock and versions on my previous htc but please tell me after all this will it be like a regular phone and can get all updates and in future i dont need to change ( in short i wont be sticking to same rom )
thank you
nkk could you please tell me how to check fastboot getvar. so i could do and post it here..
no updates on my phone
thanks nkk and farang..
yes i have done few time changing stock and versions on my previous htc but please tell me after all this will it be like a regular phone and can get all updates and in future i dont need to change ( in short i wont be sticking to same rom )
thank you
nkk could you please tell me how to check fastboot getvar. so i could do and post it here..
i just need to know how to check fastboot getvar as you asked in that post.. please tell me so i can check and post it there.
thank you
Click to expand...
Click to collapse
First you need to install the HTC drivers (http://d-h.st/4LL), and adb/fastboot sdk (http://d-h.st/ja1) credits to @vomer; please read through the first part of his guide: http://forum.xda-developers.com/showthread.php?t=2365506
Once you've installed HTC drivers, and unzipped adb sdk to C:\ADB, reboot your phone into bootloader -> FASTBOOT, connect your phone to the PC, FASTBOOT will change to say FASTBOOT USB.
On your PC: "CD C:\ADB" then type "fastboot getvar all" and post results back (remember to remove IMEI and serial number)
help me to get updates
hello guys.. thank you all for your help//
somehow manage to get these details about fastboot. . i am adding the picture.. i dont understand much but i have intuition that it might be asia ruu. please help me find one.. but one thing please if i go back to original stock then will i face the sim lock problem ( as i bought it in dubai and if the phone is from another country and by some other carrier on which only their sim works)? and main concern that if i will get all the regular updates launched by htc,
thank you
ahmadmeraj said:
hello guys.. thank you all for your help//
somehow manage to get these details about fastboot. . i am adding the picture.. i dont understand much but i have intuition that it might be asia ruu. please help me find one.. but one thing please if i go back to original stock then will i face the sim lock problem ( as i bought it in dubai and if the phone is from another country and by some other carrier on which only their sim works)? and main concern that if i will get all the regular updates launched by htc,
thank you
Click to expand...
Click to collapse
OK, that tells us you have a Vodaphone UK version, not Asia, not a problem.
Since you're still on 1.44 hboot, I would recommend to get S-Off, as you will not be able to do that later. Continue followoing vomer's guide: http://forum.xda-developers.com/showthread.php?t=2365506 and the original revone thread: http://forum.xda-developers.com/showthread.php?t=2314582
Do the S-Off, no need to SuperCID at this time.
Why S-Off you ask, it would allow you to run any RUU (upgrade & downgrade) for any country and/or carrier.
Regarding SIM Lock, is your phone tied to any specific carrier at the moment? I assume not, since I dont think you're on Vodaphone UK, so the phone is/should arleady by SIM-unlocked.
Continue and report back, so we proceed with the next steps.
PS: Press the thanks button if I helped
Stop running 2 threads for the same thing...
http://forum.xda-developers.com/showthread.php?t=2474242&page=2
I already replied to you in that one...although what nkk71 said above is correct
No updates
hello.. yes i got revone and i downloaded rom toolbox lite but when i opened it , it gave me a message 'we failed to obtain root access as stated in market description root access is required to use this app..." but still i press continue and while accessing data folder it was empty no temp or local folder ( where we copy revone file)
thanks
No updates
hey i found the thread and gained root access and have managed to s off and remove that tampered logo.. so now i will go on ans install the ruu as eddy suggested??
thank you so much

no sound during call (401.11)

Hi,
I really don't know what to do today.
I am on hboot 1.57 s-on and I was stuck with the no sound in call problem,so I downloaded a stock version of Android with stock kernel and updated the software version(firmware?) To the 6.09.401.11 but on any rom (insertcoin, viper,stock) the no sound in call bug is still there(no sound and no microphone).
The problem is that i can't downgrade my firmware because of the s-on.
So i'm stuck with a phone that can't call and I really don't know what to do to solve this.
Right now i'm back on viper but even when flashing the fix phone calls won't work. So I really need your help here.
Thanks in advance!
pyr0technicien said:
Hi,
I really don't know what to do today.
I am on hboot 1.57 s-on and I was stuck with the no sound in call problem,so I downloaded a stock version of Android with stock kernel and updated the software version(firmware?) To the 6.09.401.11 but on any rom (insertcoin, viper,stock) the no sound in call bug is still there(no sound and no microphone).
The problem is that i can't downgrade my firmware because of the s-on.
So i'm stuck with a phone that can't call and I really don't know what to do to solve this.
Right now i'm back on viper but even when flashing the fix phone calls won't work. So I really need your help here.
Thanks in advance!
Click to expand...
Click to collapse
Before starting a thread, kindly search in the forum first. there are already 3 to 4 threads addressing this issue in the forum and they contain the necessary fixes/actions too pertaining your problem.
As for the fix to your problem. revert back to stock rom 6.09.401.11 and recovery. and reboot your bootloader. From there go to recovery and wait till the little phone image comes up with a red exclamation mark in it. ( you will have to wait for a few minutes before this appears after dark screen). Then press volume up and while keep pressing it, press the power button once. you will see the stock recovery menu in blue. go down and select wipe cache partition. press power button. It will wipe cache. then select reboot system now.
It will fix your problem hopefully.
Hey,
I did look for a topic like this one, but it seems the OTA 6.09.401.11 solved the problem but not for me ...
I'm back on 6.09.401.11 stock rom, stock recovery, not rooted and it is still not working.
I'll contact the htc support tommorow but I don't get why the update does'nt fix the problem for me ...
pyr0technicien said:
Hey,
I did look for a topic like this one, but it seems the OTA 6.09.401.11 solved the problem but not for me ...
I'm back on 6.09.401.11 stock rom, stock recovery, not rooted and it is still not working.
I'll contact the htc support tommorow but I don't get why the update does'nt fix the problem for me ...
Click to expand...
Click to collapse
All I did on my wifes's M7 was restore a nandroid from Sept. and turned off auto updates in the Play store settings ...phone has been fine sence
clsA said:
All I did on my wifes's M7 was restore a nandroid from Sept. and turned off auto updates in the Play store settings ...phone has been fine sence
Click to expand...
Click to collapse
A nandroid does'nt downgrade the firmware ( wich is the faulty one ).
I tried it with an old backup I had, same firmware, same problem I just can't use my phone anymore that's so frustrating !
I can't believe I have to pay 25$ to s-off my device ... I hope htc will be able to help me about that tommorow !
EDIT : Even in safe mode, call does'nt work
pyr0technicien said:
A nandroid does'nt downgrade the firmware ( wich is the faulty one ).
I tried it with an old backup I had, same firmware, same problem I just can't use my phone anymore that's so frustrating !
I can't believe I have to pay 25$ to s-off my device ... I hope htc will be able to help me about that tommorow !
EDIT : Even in safe mode, call does'nt work
Click to expand...
Click to collapse
it's not a firmware problem .. where did you get that idea ?
If it were firmware how would my phone work by simple restoring a nandroid and turning off play store updates
play store can not update your firmware
Well for me nandroid restore doesn't make my sound come back in call, I tried 5 different rom with full wipe ( stock, old one, new one, even viper with the fix) the only thing i can't flash is the firmware. SO I guess for me this is a firmware problem
Damn, just got htc chat operator, he don't understand why it's not working and they can't take my phone back to the repair center because my bootloader has been unlocked ... I'm stuck with a phone that can't call anymore
pyr0technicien said:
Well for me nandroid restore doesn't make my sound come back in call, I tried 5 different rom with full wipe ( stock, old one, new one, even viper with the fix) the only thing i can't flash is the firmware. SO I guess for me this is a firmware problem
Damn, just got htc chat operator, he don't understand why it's not working and they can't take my phone back to the repair center because my bootloader has been unlocked ... I'm stuck with a phone that can't call anymore
Click to expand...
Click to collapse
pay for the s-off and flash an older RUU
clsA said:
pay for the s-off and flash an older RUU
Click to expand...
Click to collapse
Well i'll first try to send it to repair, i don't want to waste 25$
pyr0technicien said:
Well i'll first try to send it to repair, i don't want to waste 25$
Click to expand...
Click to collapse
True .. it could very well be broken hardware
clsA said:
True .. it could very well be broken hardware
Click to expand...
Click to collapse
Don't think so, skype is working great. But anyway 'cause of that unlocked bootloader they might not fix it
It's a service pack issue from HTC! I have the same problem.
They're currently working on a fix, hopefully it will come soon.
Source: http://www.techradar.com/news/phone...oken-voice-calling-on-flagship-one-m7-1277166
Le_Vizz said:
It's a service pack issue from HTC! I have the same problem.
They're currently working on a fix, hopefully it will come soon.
Source: http://www.techradar.com/news/phone...oken-voice-calling-on-flagship-one-m7-1277166
Click to expand...
Click to collapse
Actually the OTA update solved the problem for every one on the forum. Are you also up to date ? Do you have the 6.09.401.11 firmware ?
If not just go to parameters, about the phone, update
Because HTC operator told me " it's strange" they are not aware of this problem on the last firmware
pyr0technicien said:
Actually the OTA update solved the problem for every one on the forum. Are you also up to date ? Do you have the 6.09.401.11 firmware ?
If not just go to parameters, about the phone, update
Because HTC operator told me " it's strange" they are not aware of this problem on the last firmware
Click to expand...
Click to collapse
Good to know, haven't updated yet.
Im still on ARHD 82, wanted to wait till Android Lollipop Update, but it seems like i should update it now.
Thanks for the information!
Try the viper fix it should work on custom rom without wiping/going back to stock
So I decided to spend the 25$ needed to s-off, so I don't have to deal with the customer service of htc and wait 2 weeks for my device.
I flashed the last RUU but I guess just flashing the last firmware should have solve it too.
And to finish this thread, it seems I updated trough the ota but without flashing some older firmware first. As explained by a team venom member on the irc, the encrypted firmware does'nt contain all the element of the previous firmware update, so the firmware was kind of broken. Now I know I have to upgrade firmware one by one, I guess it's good to know.
pyr0technicien said:
So I decided to spend the 25$ needed to s-off, so I don't have to deal with the customer service of htc and wait 2 weeks for my device.
I flashed the last RUU but I guess just flashing the last firmware should have solve it too.
And to finish this thread, it seems I updated trough the ota but without flashing some older firmware first. As explained by a team venom member on the irc, the encrypted firmware does'nt contain all the element of the previous firmware update, so the firmware was kind of broken. Now I know I have to upgrade firmware one by one, I guess it's good to know.
Click to expand...
Click to collapse
well the link you posted doesn't contain any RUU ..those are FUU and not the same
If you want RUU look here >> http://www.androidruu.com/index.php?developer=M7
and here >> http://www.htc1guru.com

CID: GLOBA001 RUU Needed please

I need to return my phone to stock (S-ON, CID: GLOBA001) and i cant seem to be able to find the appropriate files. Any help would be greatly appreciated.
Nastradamus said:
I need to return my phone to stock (S-ON, CID: GLOBA001) and i cant seem to be able to find the appropriate files. Any help would be greatly appreciated.
Click to expand...
Click to collapse
There is no RUU for WIND, afaik. Sorry
alray said:
There is no RUU for WIND, afaik. Sorry
Click to expand...
Click to collapse
Is there somewhere i can maybe find a saved backup of stock ROM. Or do you know any other way i can get back to stock ROM with S-ON? Thanks for your help!
Nastradamus said:
Is there somewhere i can maybe find a saved backup of stock ROM. Or do you know any other way i can get back to stock ROM with S-ON? Thanks for your help!
Click to expand...
Click to collapse
Do you need to get back to stock for warranty purpose?
What is your firmware version? (fastboot getvar all) or (fastboot getvar version-main)
alray said:
Do you need to get back to stock for warranty purpose?
What is your firmware version? (fastboot getvar all) or (fastboot getvar version-main)
Click to expand...
Click to collapse
Yea I want to send my phone in under warranty due to a problem with the wifi where it doesnt work and just gets stuck on ON. From what ive read everyone who had this problem ended up sending in their phone and just got a replacement. I originally had this problem while I was in stock so I tried out a custom ROM to see if that would fix the problem.
After putting a custom ROM didnt fix the problem, to try get back to stock I used a guru reset file. The CID from the reset file didnt match my phone but I gave it a shot. So now my phone has stock rom with android 4.3. Then I wanted to get an OTA so everything else would go to stock like kernel (Im fairly new to rooting and stuff so that's what I understood would happen). But my phone wont accept an OTA, after downloading for a bit it basically says that some modifications have been made to the software so it cant get the OTA.
I cant get my getvarall until later when I get home but from the about menu in the phone it says that the softwarenumber is 3.22.661.1 (is that firmware version?). ill post my getvarall when I get home.
If there's a way that you know I can get back to stock, that would be awesome. Thanks alot for your help.
Nastradamus said:
Yea I want to send my phone in under warranty due to a problem with the wifi where it doesnt work and just gets stuck on ON. From what ive read everyone who had this problem ended up sending in their phone and just got a replacement. I originally had this problem while I was in stock so I tried out a custom ROM to see if that would fix the problem.
After putting a custom ROM didnt fix the problem, to try get back to stock I used a guru reset file. The CID from the reset file didnt match my phone but I gave it a shot. So now my phone has stock rom with android 4.3. Then I wanted to get an OTA so everything else would go to stock like kernel (Im fairly new to rooting and stuff so that's what I understood would happen). But my phone wont accept an OTA, after downloading for a bit it basically says that some modifications have been made to the software so it cant get the OTA.
I cant get my getvarall until later when I get home but from the about menu in the phone it says that the softwarenumber is 3.22.661.1 (is that firmware version?). ill post my getvarall when I get home.
If there's a way that you know I can get back to stock, that would be awesome. Thanks alot for your help.
Click to expand...
Click to collapse
3.22.661.1 is telus ROM. I need to know what is your firmware version (from the bootloader or from the getvar all) so we can check if there is anything available to restore your phone (most likely a Nandroid backup). Both your software version and firmware version must be the same.
For warranty to be valid. your phone must be 100% stock which mean stock rom and firmware, no tampered flag in the bootloader. bootloader status must be "locked" (not re-locked or unlocked). Removing the tampered flag and resetting the bootloader to "locked" require s-off. There is nothing available for WIND (no RUU, no nandroid backup (to confirm with your firmware version)). So flashing a custom rom before checking for these files was not a good idea. When the phone is under warranty, you should always send it for repair because troubleshooting it by flashing custom roms (and unlocking the bootloader) void the warranty, unless you can return your phone to 100% stock (files needed and s-off needed).
But sometime, ppl are lucky and HTC will repair the phone even if its not stock. If they think the custom software might have caused the wifi problem, then they will charge you for the repair. If its an hardware defect, then you might get it repaired at no cost, at HTC discretion.
For ota update, you can't use them atm because the software version (TELUS) doesn't match your firmware version and CID (WIND)
Btw, is your wifi problem only on lollipop? I had some problem too and it was caused by the power saver mode. Disabling it (or at least the wifi power saver option) solved my issue. Just in case...
alray said:
3.22.661.1 is telus ROM. I need to know what is your firmware version (from the bootloader or from the getvar all) so we can check if there is anything available to restore your phone (most likely a Nandroid backup). Both your software version and firmware version must be the same.
For warranty to be valid. your phone must be 100% stock which mean stock rom and firmware, no tampered flag in the bootloader. bootloader status must be "locked" (not re-locked or unlocked). Removing the tampered flag and resetting the bootloader to "locked" require s-off. There is nothing available for WIND (no RUU, no nandroid backup (to confirm with your firmware version)). So flashing a custom rom before checking for these files was not a good idea. When the phone is under warranty, you should always send it for repair because troubleshooting it by flashing custom roms (and unlocking the bootloader) void the warranty, unless you can return your phone to 100% stock (files needed and s-off needed).
But sometime, ppl are lucky and HTC will repair the phone even if its not stock. If they think the custom software might have caused the wifi problem, then they will charge you for the repair. If its an hardware defect, then you might get it repaired at no cost, at HTC discretion.
For ota update, you can't use them atm because the software version (TELUS) doesn't match your firmware version and CID (WIND)
Btw, is your wifi problem only on lollipop? I had some problem too and it was caused by the power saver mode. Disabling it (or at least the wifi power saver option) solved my issue. Just in case...
Click to expand...
Click to collapse
The problem started when I had stock kitkat and persisted when I tried a custom rom based off lollipop (MaximusHD) and jelly bean which I currently have from the telus gurureset file. Yea I messed up by rooting and flashing custom rom in hopes of fixing the problem. Now I just want to get back to stock with relocked bootloader and hope it gets through warranty.
Ill post getvarall later today when I get home. btw there are a couple things I should black out before posting that right? Could you tell me which ones?
Thanks
alray said:
3.22.661.1 is telus ROM. I need to know what is your firmware version (from the bootloader or from the getvar all) so we can check if there is anything available to restore your phone (most likely a Nandroid backup). Both your software version and firmware version must be the same.
For warranty to be valid. your phone must be 100% stock which mean stock rom and firmware, no tampered flag in the bootloader. bootloader status must be "locked" (not re-locked or unlocked). Removing the tampered flag and resetting the bootloader to "locked" require s-off. There is nothing available for WIND (no RUU, no nandroid backup (to confirm with your firmware version)). So flashing a custom rom before checking for these files was not a good idea. When the phone is under warranty, you should always send it for repair because troubleshooting it by flashing custom roms (and unlocking the bootloader) void the warranty, unless you can return your phone to 100% stock (files needed and s-off needed).
But sometime, ppl are lucky and HTC will repair the phone even if its not stock. If they think the custom software might have caused the wifi problem, then they will charge you for the repair. If its an hardware defect, then you might get it repaired at no cost, at HTC discretion.
For ota update, you can't use them atm because the software version (TELUS) doesn't match your firmware version and CID (WIND)
Btw, is your wifi problem only on lollipop? I had some problem too and it was caused by the power saver mode. Disabling it (or at least the wifi power saver option) solved my issue. Just in case...
Click to expand...
Click to collapse
My firmware version is 5.11.1500.8

[Q] Where can I get a stock ROM?

Hello all! I want to send my HTC One to a warranty repair & I need a stock ROM for it because now I'm running ViperOne (tried to make it look as stock as possible) but I think, they gonna discover the reboot options in the Power Menu & not gonna repair it (and I have only 9 days of warranty left :crying: )
Please, I have only few hours before I need to quit, so fast help is appreciated
My baseband is 4T.35.3218.16_10.33Q.1718.01L (Europe)
Stachura5 said:
Hello all! I want to send my HTC One to a warranty repair & I need a stock ROM for it because now I'm running ViperOne (tried to make it look as stock as possible) but I think, they gonna discover the reboot options in the Power Menu & not gonna repair it (and I have only 9 days of warranty left :crying: )
Please, I have only few hours before I need to quit, so fast help is appreciated
My baseband is 4T.35.3218.16_10.33Q.1718.01L (Europe)
Click to expand...
Click to collapse
post your fastboot getvar all please without imei and serial number please, baseband isn't much good.
also to return to full stock for warranty purposes, like remove the tampered flag and unlocked status requires s-off.
Well, I did a bit more research & found a stock ROM on 5.0.2 Lollipop; installed it & it boots
http://forum.xda-developers.com/htc-one/development/rom-100-pure-stock-5-0-2-7-19-401-22-t3121417 This is the ROM
Seanie280672 said:
post your fastboot getvar all please without imei and serial number please, baseband isn't much good.
also to return to full stock for warranty purposes, like remove the tampered flag and unlocked status requires s-off.
Click to expand...
Click to collapse
Also thanks to you, for trying to help me
Stachura5 said:
Well, I did a bit more research & found a stock ROM on 5.0.2 Lollipop; installed it & it boots
http://forum.xda-developers.com/htc-one/development/rom-100-pure-stock-5-0-2-7-19-401-22-t3121417 This is the ROM
Click to expand...
Click to collapse
ok so your on WWE, a quick google search of your baseband can up with T-Mobile, O2, Vodaphone and WWE, that's how useless baseband on its own is.
Seanie280672 said:
ok so your on WWE, a quick google search of your baseband can up with T-Mobile, O2, Vodaphone and WWE, that's how useless baseband on its own is.
Click to expand...
Click to collapse
Hi, wanted to write yesterday but I forgot (was playing games). My phone got accepted to warranty repair even though it had an unlocked bootloader So now I need to wait few days for it, to come back repaired to me

M7 WLS (no sim, no IMEI, no signal)

Brought a M7 off New Zealand trading site like ebay.
It came with a htc one soul xiaoxiang 8002_x21.0 rom, one i have been unable to find.
But i went ahead a threw the stock RUU at it and now no matter the rom's i flash my phone with im getting no signal, no sim card.
As far as i have played around its the radio, i recall that the xiaoxiang had a "radio" and "beats audio" app? but all the Sprint roms i have tried, about 10 havn't had the radio fix nor have any of them helped.
Feels like im going round and round in circles.
Can anyone suggest a rom or a fix?
I brought this model of phone because i wanted to abuse the infrared blaster and that was the driving factor i reverted to a stock ruu. But at this stage i just want to be able to use my New Zealand sim card!
Hello, what is your CID AND MID?
CID is 11111111
Device serial number is FA357S905147
Model is HTC PN072
Current have a badboyz rome Lollipop 5.0.2, Sense 6.0
Baseband is unknown
Imei unknown
Played around with different radio versions today, result was disappointing.
I'll run adb and try get the MID. i think thats where i get it.
I do have the HTC unlock file on my other computer.
hey bro i solved this problem by
(a)make a backup of the rom by twrp
(b)factery wipe the phone including OS i.e SYSYTEM
(C) Let it boot up till it gets stuck on the htc logo since it has no OS
(D)power off, go into boot loader and on fastbootusb type "Fastboot oem rebootRUU"
(E)THEN FLASH THIS RADIO "1.01.20.1225_6.16.651.2_radio"
(F)after youve flashed it reboot in to bootloader (Fastboot reboot-bootloader) and confirm if you have the radio
(last)restore your backup from twrp and enjoy
Awaisanwarkhan said:
hey bro i solved this problem by
(a)make a backup of the rom by twrp
(b)factery wipe the phone including OS i.e SYSYTEM
(C) Let it boot up till it gets stuck on the htc logo since it has no OS
(D)power off, go into boot loader and on fastbootusb type "Fastboot oem rebootRUU"
(E)THEN FLASH THIS RADIO "1.01.20.1225_6.16.651.2_radio"
(F)after youve flashed it reboot in to bootloader (Fastboot reboot-bootloader) and confirm if you have the radio
(last)restore your backup from twrp and enjoy
Click to expand...
Click to collapse
Hi my friends,
Can you give me download link of radio?
I have the same problem.
I flashed with ruu 1.29.651.10 stock rom,
Now phone is booting, main menü is coming but after 1 or 2 minutes it says' process system isn't responding.
Can you help me for this reason?
I Am having the same problem, i cant get compatible ruu for the device, pls i need help.
Sent from my iPhone using Tapatalk
I fixed it by flshing Radio.... Just flash compatible radio, and thats all.
Sent from my HTC One using Tapatalk
Still have this issue, upgraded to 7.1.1
As far as i know, its some sort of sprint lock.
The phone is GSM, but it doesnt matter if im running fireware from when the phone was first released or the lastest update, nothing solves the issue.
There has to be a file or script in the root files that has disabled this function.
SumguyNZ said:
Still have this issue, upgraded to 7.1.1
As far as i know, its some sort of sprint lock.
The phone is GSM, but it doesnt matter if im running fireware from when the phone was first released or the lastest update, nothing solves the issue.
There has to be a file or script in the root files that has disabled this function.
Click to expand...
Click to collapse
I suggest u find radio compatible with your device and flash it, it will solve your problem, thats what i did to mine after trying different option with no luck.
solace mukhtar said:
I suggest u find radio compatible with your device and flash it, it will solve your problem, thats what i did to mine after trying different option with no luck.
Click to expand...
Click to collapse
what radio am i looking for, one compatible with sprint, with andriod 7.1 or one based in NZL
https://forum.xda-developers.com/showthread.php?t=2419699
http://firmware-download-mobile.blogspot.co.nz/2015/07/htc-m7-all-all-carriers-m7-u-ul.html

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