Help Malware effecting my HTC ONE!!!! - One (M7) Q&A, Help & Troubleshooting

Dear all,
I have a serious problem.
In my lap Top suddenly when using browser to go to www.google.com I get a fake message that I need to update my flash Player and I am not allowed to do anything unless I click ok.
This however seems to have affected also my HTC ONE who strangely enough seem to have the same problem.
The problem persistis even at the use of 3G.
Also this seems to be causing my ONE not to be able many times to connect to wifi.
I ll let IT friends to take care of this on my PC but for my HTC ONE I could really need your help and advice.
Thanks in advance for your help.

tasos12 said:
Dear all,
I have a serious problem.
In my lap Top suddenly when using browser to go to www.google.com I get a fake message that I need to update my flash Player and I am not allowed to do anything unless I click ok.
This however seems to have affected also my HTC ONE who strangely enough seem to have the same problem.
The problem persistis even at the use of 3G.
Also this seems to be causing my ONE not to be able many times to connect to wifi.
I ll let IT friends to take care of this on my PC but for my HTC ONE I could really need your help and advice.
Thanks in advance for your help.
Click to expand...
Click to collapse
Wipe it fully. I'm not sure if it is really malware, but to be safe, just flash the RUU for your device.

This can also be caused by apps that you downloaded from your browser or blackmart for example
You can just reflash your rom when rooted and wipe
Other possibility is to make a factory reset
But you will lose your data

Related

Installed and Uninstalled "WeFI" and now my WiFi won't auto connect.

Hello Everyone.
I'm new to the forum and this is my first post, although have been reading and applying a lot of knowledge you guys have! the forum is great!
Anyway, I have an unlocked HTC TyTN II, everything worked fine and I overall very satisfied with the device...
I made a foolish thing! I installed the "Wefi" utility and after playing with it for a little while, I didn't like the thing.. so, I decided to uninstall it.. however, now I find that my kaiser cannot longer connect automatically to my wireless networks after resume.. Now I only get the notification that it has found available wireless networks and, even though I chose not to show the message anymore, it does it every time, and when it does not, the phone doesn't connect to my WiFi.. so I need to do it manually... which is very annoying..
I already restored original registry keys under HLM\Comm\TNETW12511\Parms with no luck so far...
What can I do?... I'm still on the original WM 6.0, have not loaded any ROM changes yet..
Your help would be highly appreciated.
Thanks!
Oscar
Fix for auto connect problem after removing WeFi
My name is Galia Finkelstein and I work at the support desk at WeFi. This doesn't happen anymore on the new version that's been released so for the older version we have a version fix for the problem with the automatic connection, just run this file and you should be good to go http://wefi.com/static/RestoreZCAutoConnect.exe
If I can assist with anything else please drop me a line at [email protected].
WeFi post-uninstall problems
Hi!
I am sufferring from the same problems as "obadillo" - see above.
I downloaded and installed the latest version of WeFi, but after a couple of days of use, I found that I didn't like it, and it also took up too much of my valuable "today" screen space.
After uninstalling, I found that firstly, all my previous wi-fi settings had been lost (WEP keys for my home network, my work network etc etc), and secondly, even after re-enterring these details, my device (HTC Touch UK Version - Orange UK) - (running WM6 Pro) refused to auto-connect when I switch the WiFi on.
After reading the reply from Galia (directly above my post), I downloaded and ran the executable, but found that it made no difference.
Any ideas anyone? I did email Wefi's support email address, but as yet have received no reply.
Thanks in advance!
I have also tried this fix with no success (running WM5). I have also sent an email to wefi support. No response. I would recommend you stay away from this software.
We-Fi Latest Version
I have found a (kind of) solution! I have installed the latest version of We-Fi (downloaded from their website), and then DEselected it in my Today programs. So even though its not in use, its wifi parameters still overrule the PPCs local params. This seems to allow me to switch on and off WiFi WITHOUT using the WeFi software, and it now autoconnects, even with the several wireless networks I have stored, whenever I switch WiFi on, it may take a few seconds to connect, but it now does every time.
Not the greatest "solution", but at least the problem is partially solved.
But as the good man above says, unless you're VERY sure you want to install WeFi, do not install, because you will lose ALL preexisiting WiFi connections and settings etc..
Have a good one!
-=namwollem=-
Hello again, XDA devs!
I also had the problem and I'm struggling with Amir, some guy from the WeFi staff, to get the problem solved or at least recognized.
I left a complete description on my blog with links to people having problems. Here's the article (without links):
Before you consider installing WeFi on your Windows Mobile device, you might want to read this cautiously and save yourself some problems.
If you have not yet tried it, you're not missing much. Although promising, the app takes over your device. It controls your today screen, messes up your wi-fi parameters and some rarer stability issues were also reported.
First, the app needs .Net CF v.2.0, something that takes space and puts more useless crap on your device. Then the app doesn't just find networks and connect to them. Instead it overrides your wi-fi parameters and inserts its own code, thus the uninstallation problems. WeFi also takes a lot of your today screen's estate for basically nothing. How much screen space? Take a look.
Upon uninstalling it, many noticed their devices stopped automatically connecting to wireless networks, among other, rarer problems. The only known fix to the problem is to hard-reset your device and to stay the **** away from this app. We also saw a link to a .exe file somewhere but no one left feedback about it so we assume it's just as good as WeFi. You might also reinstall it, hide it and use it to take care of the wi-fi stuff or go in Settings>Connections>Wi-Fi everytime to select a network to connect to.
The developers were quick to comment about the problem and said they are working on it (see the first comment to this post). However their product page doesn't mention the problem yet and people still get caught. I left them feedback about *some* of the concerned device, assuming it's not all of them, hoping for a change. Feel free to do the same and put some pressure on these guys too.
You might also read one of those threads and see for yourself.
-Nico
Click to expand...
Click to collapse
Full article: http://nicbou.com/2008/07/09/do-not-install…-you-pocket-pcdo-not-install-wefi-on-you-pocket-pc/
I'm trying to get the warning to reach all the download spots, if you guys feel like helping. This is just unacceptable, let's do something about it!
Haim head of WeFi Windows Mobile development team here
Hello all,
First, let me assure you all that we are doing our best to solve any user problem as quickly as possible.
Out of the thousands of mobile users we have, there are really only a few users who complained about this problem.
We released a fix that you can find in: http://www.wefi.com/download/client/RestoreZCAutoConnect.exe
which after executing and doing soft reset should solve the problem.
As our support team explained to “primemaps” via e-mails (sent in 08/07) this fix only works if you uninstall WeFi first.
What you are all describing is that ZeroConfig stopped auto connecting.
By avoiding the manipulation of ZeroConfig default timeouts in our next version (which should be released in about 2 weeks from now), this should not happen anymore.
If this does not help you or you have encountered any other problem – please send me an email to [email protected] and I promise a fast response,
it would help if you mentioned your WeFi version, Device model and ActiveSync version.
I hope you would all choose to install our next version and enjoy the many benefits it can bring you.
Haim
Can't work with it and can't work without it
With my HTC TyTN II I had similar problems as others have described, or maybe even worse: I could no longer work to any wireless networks. It would disconnect in less than one second every time.
I did a hard reset and that didn't work!
I also tried the "fix" the WeFi representative suggested but that didn't help at all either.
What finally helped me was Namwollem's solution: Install WeFi again and removed it from the Today screen (but kept it installed).
I can't help wonder if WeFi changes something in the ROM since a hard reset didn't even fix it.
One of these days I will have to install the ROM all over and see if it makes a difference, but I wish I could avoid that!
I hope others won't be stupid like me and install this #$%[email protected]#&$ software!
Nothing helps for my Diamond to restore Wifi signal
I have Htc diamond with newest Rom downloaded from htc.com.
My problem is that since i installed aplication WEFI(older version) and uninstalled it, i cannot see ANY available wifi networks.. I tried alot of things. I tried soft reset, hard reset, i installed WEFI (newest version) , in moments wifi works and shows available networks and i can connect, but after it doesnt work again.. I would say it shows networks only ocasionally(even if im always surrounded by at least 10 hotspots). I installed newest Rom again, i installed old official ROM, i always put mamximum performance instead of battery, and still i have no results/cannot see ANY available networks). I have a feeling like i really have a hardware problem with wifi now..But again i think whatever it is its caused by this aplication WEFI. Does anylone have any ideas? i saw some Rafael radio ROM , maybe i can try to install that?
Thanks
AArrrggghh!
This god-awful program rears its ugly head again! I have solved the problem totally now by getting a new handset!! Now I have my Touch HD (Blackstone), one thing I WILL NOT do is install this garbage!! A quick search thru the forums here will reveal a small and very useful program which will with one click switch-on WiFi (and auto connect to the signal it finds if stored in your preferred networks) and with another click will switch WiFi off! Its called AKWifiToggle, and while no where near as fancy as WeFi, IT WORKS and DOESN'T MUCK UP YOUR PHONE!!!

Downloading Apps from Market

Hi all
As the various versions taking over our phones, I notices some phenomena that also occurs with several over people I've talked to.
While trying to download Apps via market , the download doesn't start. The market does initiate the download procedure - The Download bar appears etc , but the actual download will not start even after hours of waiting.
However , by rebooting the phone or simply toggling the 3G / WIFI off and on (the same problem happens with both types of connection), the download starts immediately.
Now , at first I thought that maybe the connection is constantly failing , but all kind of automatic updates like news , weather etc are working all the time , and of course the Net surfing and market access are possible.
It seems that the restart required just for apps download.
I don't know if it's because of Apps2SD or something else , but it happens to several people I know about and with several different builds (CYanogen and JackHero are those I remember specifically )
I would be more than welcome for any kind of reply , eevn hearing that you personally have no problems with apps downloads.
Thanx
Sometimes that happens to me. I just cancel the download and restart it and it works again. A reboot helps too.
It happens to me now and then as well. I just cancel the download and try again a little later. Normally works without a reboot.
I have actually been experiencing this all day... I keep canceling the download and rebooting, but none of this has been helping. I also cleared the marked cache...
i've been experiencing this all day... i don't want to cancel my download because it's a paid app and if i cancel then restart i don't have a choice for a refund. =/
i tried toggling the wifi on and off but doesn't seem to work, gonna try rebooting, i've already been waiting for like 10 hours... lol.
I'm running the latest Cyanogen 3.9.? (the experimental one.)
Well , all this is kinda bad, but at least I know now it's not my hardware.
I tried to leave post in Developers section , but they threaten to ban me for nagging
So I guess we need more information in order to start fixing it.
2 questions for now -
1) What rom version you use (I'm mostly interested in finding someone with official rom that have the same problem, i'm using Cyanogen 3.6.8.1 myself)
2) Are you using T-Mobile or not (for example I'm using the phone in Israel , and they're not even imported to here yet)
danigman said:
Well , all this is kinda bad, but at least I know now it's not my hardware.
I tried to leave post in Developers section , but they threaten to ban me for nagging
So I guess we need more information in order to start fixing it.
2 questions for now -
1) What rom version you use (I'm mostly interested in finding someone with official rom that have the same problem, i'm using Cyanogen 3.6.8.1 myself)
2) Are you using T-Mobile or not (for example I'm using the phone in Israel , and they're not even imported to here yet)
Click to expand...
Click to collapse
i'm using 3.9.1 by Cyanogen on T-Mobile.
i heard toggling the wifi on and off has worked for a few people, also rebooting the phone while it's dowloading has worked for others but it hasn't worked for me all day... i've tried both and nothing. i even re-flashed my phone and still nothing. they won't even start downloading. i'm gonna try JACHeroski rom right now to see what happens. be back with the results in a bit.
valefore said:
i've been experiencing this all day... i don't want to cancel my download because it's a paid app and if i cancel then restart i don't have a choice for a refund. =/
Click to expand...
Click to collapse
I thought Google Checkout allows for refunds within 24hrs, no? I've had this issue but only when I have poor service.
i cant believe nobody has mentioned this yet.
cyanogen has FIXED this problem. the problem lies in the fact that whenever you download something, google collects anonymous usage data. a lot of the time, this process fails and causes the download to hang.
if you want to fix the problem, check this thread.
kusotare said:
i cant believe nobody has mentioned this yet.
cyanogen has FIXED this problem. the problem lies in the fact that whenever you download something, google collects anonymous usage data. a lot of the time, this process fails and causes the download to hang.
if you want to fix the problem, check this thread.
Click to expand...
Click to collapse
WOW , thanx a lot , I'll try it asap.

help for marketpalce problem!!

I just buy my hd7 today and I try to download some app from market but it always show me this messge can't get this info right now.check back in a little while. anyone know what happen?? I am not first time using wm phone
I got four wm phone before now just come back from nexus one.
paullu said:
I just buy my hd7 today and I try to download some app from market but it always show me this messge can't get this info right now.check back in a little while. anyone know what happen?? I am not first time using wm phone
I got four wm phone before now just come back from nexus one.
Click to expand...
Click to collapse
I started having this problem... finally I just did a master reset and haven't had the problem since.
thank you I did a reset and everthing working fine now.thaks again
Hi guys!
Just to let you know, i had the same problem esp. when i'm trying to download Microsoft games ie. large files and when i'm no 3G net. To solve the problem i just had to connect to a wifi network and everything will be perfect. So i guess it is to protect the user from extra cost when downloading large files using 3G network.
These are my thought and experience, hope it will help some of ppl that have the same problem. Might be not you guys coz you have already solved your problem by hard resetting the device

Just got a Rogers Captivate (i896) - New to Android & Rooting, Couple questions

Hey everyone, I just recently got a Samsung Captivate with Rogers, which is the i896.
I've been hearing a lot about rooting lately and i'm starting to understand a little more about what it is exactly. I'm interested in the idea that it can help speed up the phone and allow for more apps, but I have a few questions.
1) Where can I find the most recent way to root a ROGERS Captivate? I was reading around and read that the "One click fix" does not work anymore
2) Will rooting my phone change the interface of the phone?
3) If something goes wrong and my phone doesn't root, can I go back to the default settings easily?
I might have more questions later on but thats it for now. I'd just also like to hear your opinions on rooting and what exactly YOU have been able to do with your phone by rooting.
Thanks!
welcome ill answer your qs first then ill give you some links to help you out
A)rooting and flashing roms (2 diff things) are easiest done from STOCK 2.1 (which you should have) if you plan on flashing custom roms DONT do the rogers/samsung keis firmware update. it changes the recovery to 3e. (ink below if needed)
B) rooting does not change the interface. ROMS DO
C) if you cant successfully root, nothing has changed. you should be able to tho. and you can UNROOT, and wipe to factory too. for warranty repairs and they will never know.
OPPINION:
custom roms are the way to go, more current, full featured complete and on time, cutomizable, fun, and brain-power using than stock roms.
MY ADVICE: DO IT but TAKE YOUR TIME AND READ. I READ FOR 3 or 4 days before i touched a thing!! and still had very minor issues and things that had to be ironed out. dont let that scare you. its a learning experience. hopefully with the links i give you you will have less SEARCHING TO DO. but you my freind, are in the right fourm and right section, too! i have a good feeling about you already!
YOU CAN DO IT WATERBOY!!!
LINKS!!!!
http://forum.xda-developers.com/showthread.php?t=858765 start here.
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/SGH-I896 i896 specific crap but see i897 page too, same phone same guts (see rooting, hell read the whole thing)
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/SGH-I897 i897 wiki
http://forum.xda-developers.com/showthread.php?t=872455
http://forum.xda-developers.com/showthread.php?t=905042
http://forum.xda-developers.com/showthread.php?t=909213 (3e recovery if you run into that)
oh and it took me forever to learn that there is an ODIN one-click, and an Odin3 1.7, both flashing programs but DIFFERENT, we can use ODIN one-click but not recomended it flashes AT&T stock back. ALSO not to be confused with one-click ROOT,,,
Typically its best to read around but you can use the following for rooting and unrooting
It doesn't change the interface
http://forum.xda-developers.com/showthread.php?t=803682
I used it, no issues and now with a new ROM as well - you will stumble on many thing but this site has everything but u need to read a bit
Hey there, the rogers captivate is the same as the at&t captivate. I found a rogers phone in the snow, wiped, rooted and unlocked it. Installed at&t firmware and then flashed serendipity. I'm using it on telus no problem. Everything in this captivate forum will work great.
Sent from my SAMSUNG-SGH-I897 using XDA App
First of all, thank you guys so much for giving me real replies instead of a bunch of "Go read for yourself" or "try the search button" lol... I've been doing some reading but I needed to ask a few direct questions.
@Trusselo, i'm not too ignorant to computers. I know my way around a computer and used to do some web design and basic coding so i'm somewhat okay.
My only concern is that once i've rooted my phone, I have to use some sort of unix/linux commands to work around my phone and do things? Is this true? Also, I read that the rooted version has a different keyboard? I still have a hard time getting used to this touchscreen board.
SIDE QUESTION ABOUT CAPTIVATE AND WIFI: This is my biggest problem right now, its actually a small problem but it gets annoying. Basically, my WiFi stays connected when i'm at home but sometimes it seems like it slows done or the connection lags or even stops working. I can usually tell if this is happening because pages don't load fast enough in the browser or don't load at all. While this is happening, my wifi connection still says "Connected" though. I always have to go back, disconnect, re-type my password, connect again. Then I go back and it works fine. Is there any way to fix this?
gs1003 said:
First of all, thank you guys so much for giving me real replies instead of a bunch of "Go read for yourself" or "try the search button" lol... I've been doing some reading but I needed to ask a few direct questions.
@Trusselo, i'm not too ignorant to computers. I know my way around a computer and used to do some web design and basic coding so i'm somewhat okay.
My only concern is that once i've rooted my phone, I have to use some sort of unix/linux commands to work around my phone and do things? Is this true? Also, I read that the rooted version has a different keyboard? I still have a hard time getting used to this touchscreen board.
SIDE QUESTION ABOUT CAPTIVATE AND WIFI: This is my biggest problem right now, its actually a small problem but it gets annoying. Basically, my WiFi stays connected when i'm at home but sometimes it seems like it slows done or the connection lags or even stops working. I can usually tell if this is happening because pages don't load fast enough in the browser or don't load at all. While this is happening, my wifi connection still says "Connected" though. I always have to go back, disconnect, re-type my password, connect again. Then I go back and it works fine. Is there any way to fix this?
Click to expand...
Click to collapse
Just rooting the phone does not change the interface at all. Rooting just allows you access to the locked system files so you can change them.
Also you won't have to use terminal commands to do hardly anything, but it would be a good practice to learn how to use it.
From there you can change your keyboard if you like. There are a few keyboards out there that are better than the stock keyboard is, as far a functionality.
Be warned once you get onto flashing and modding your phone, its like an addiction, and you probably wont be able to stop.
thatguysteve said:
Hey there, the rogers captivate is the same as the at&t captivate. I found a rogers phone in the snow, wiped, rooted and unlocked it. Installed at&t firmware and then flashed serendipity. I'm using it on telus no problem. Everything in this captivate forum will work great.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Did you try and find the actual owner first?
Keithyv` said:
Did you try and find the actual owner first?
Click to expand...
Click to collapse
Ya, but no one called the phone. The screen was locked and I couldn't get into the phone. I think it was outside for a while, reported lost and deactivated.
Sent from my SAMSUNG-SGH-I897 using XDA App
gs1003 said:
@Trusselo, i'm not too ignorant to computers. I know my way around a computer and used to do some web design and basic coding so i'm somewhat okay.
My only concern is that once i've rooted my phone, I have to use some sort of unix/linux commands to work around my phone and do things? Is this true? Also, I read that the rooted version has a different keyboard? I still have a hard time getting used to this touchscreen board.
SIDE QUESTION ABOUT CAPTIVATE AND WIFI: This is my biggest problem right now, its actually a small problem but it gets annoying. Basically, my WiFi stays connected when i'm at home but sometimes it seems like it slows done or the connection lags or even stops working. I can usually tell if this is happening because pages don't load fast enough in the browser or don't load at all. While this is happening, my wifi connection still says "Connected" though. I always have to go back, disconnect, re-type my password, connect again. Then I go back and it works fine. Is there any way to fix this?
Click to expand...
Click to collapse
i really hope that you didnt think i was accusing you of not being good with computers or being patronizing, i was just trying to provide you (or anyone else that reads this) with as much info as i could, while not doing the work for you.
terminal commands: ive never had to use them, no adb shell, no terminal emulator on phone, although it wouldnt be outside of my skill, i just prefer to do it without learning something i dont need to. (yet.. still thinking about learning some apping)
keyboard: rooting does not change any part of the UI at all, all rooting does is allow you to access (read / write / copy /delete) protected system files. And you can only do those scary things with use of other root apps after rooting your phone.
wifi: this is why some people flash new modems, if you still have issues and really want to send it back for warranty, dont worry, you can have it back good as new in no time!
Not too sure what you mean by flash new modems... ? And I wasn't accusing you of anything lol. Just letting you know that i'm not 100% dumb when it comes to computer but even then I don't know if I would be ready to use typed commands and stuff to use my phone.
gs1003 said:
Not too sure what you mean by flash new modems... ?
Click to expand...
Click to collapse
The modem is simply what the phone uses for connectivity. It is a separate piece of the firmware that can be flashed on its own. It is a topic that is a little beyond the scope of this post. However, there is a stickied thread in the Captivate development forum called 'the modem thread' that outlines a lot of the information. The main reason many people do this change is that some experience better connectivity, lower battery consumption, and some other benefits. Again modems are beyond the scope of this post, so I encourage you to read that sticky, as there can be some pitfalls to changing modems. Best of luck and enjoy the great phone!
Oh okay thank you. I thought you meant I would have to take my phone back and get a new one. The WiFi works fine, its just that I have to disconnect, enter my wifi password, then reconnect sometimes for it to work properly.
Do you mean that the WiFi is something that can be changed after the phone is rooted to work better?
Can't say for sure, but it's always worth rooting anyway.
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] A couple of issues...

I have had my Tab for a while now and overall am well impressed with it. I have it rooted so that I can use What'sapp but apart from that it is totally stock.
The issues I am having are:
Firstly, when I go to Facebook through Browser sometimes it just hangs. I have tried to attach a picture of what I mean. I have tried clearing cache etc but still it hangs. The only way I have found to get it to work again is to turn my router off and back on. I don't think it is the router that is at fault as it only happens on my tab and not on any phones, laptops or Pc's in the house. Anyone any ideas??
Second issue is, Even though I have flash player installed and up to date some websites say that I need to install flash player to view this video/image.....
P.s. I have a 7310
Any help would be much appreciated....
Thanks in advance
Scotty

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