Database Develop

I hate dust!!

So after looking at my phone last night under dim light I noticed something... dust in the screen, no big deal... that was until i noticed it was UNDERNEATH the freaking screen!
Of course nothing I tried can get it loose, I already sent an email to HTC regarding the issue so now I play the waiting game. I've had htc's for years now (mogul, touch pro, touch pro 2) and this is the only time I remember having this problem (I am ocd about my phones, they must look like they are new, always )
Has anyone else out there had this problem? The phone is not even a month old! And I can't stand seeing that crap there, always ruining whatever i'm looking at
Please offer any solutions! I have a friend who works for tmobile so i'll be asking him later when I see him but I also need xda forum input

I had that with one replacement HD7. When I got my HD7 I actually went through 4 of them to get one without faults. The first one had reception problems. The second one had patches of dead pixels al over the screen. The third had particulates under the screen. I finally went to a different store and received a perfect one.
I might mention, in case it has an impact on it, wipe the display from side to side gently. Don't wipe from top to bottom or bottom to top. I have an idea duct and particulates are able to channel under the screen from the little mesh grill areas at the top and bottom.

I thought it would be from these too as they all seem to have came in form the mesh grille on top, I'm going to the t-mobile store in a bit and see what they can do with it.
No impacts here at all, I have an otterbox case on it too... so much to have a nasty little lint thing get stuck on the inside!!
Now all I see is that thing on there, it makes me so mad

The only problem i had with dust was on the freaking speakers and i can't get them out no matter how hard i try

I had dust on my htc desire, thought it was a htc specific problem until I saw my mates iPhone!

UIpdate:
HTC emailed me saying "we apologize for this, please contact our service center M-F regarding this issue"
We'll see what happens when I call them tomorrow... I expect a WARRANTY repair!

thekiller99 said:
The only problem i had with dust was on the freaking speakers and i can't get them out no matter how hard i try
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Simple fix for that.
I use a lens cloth and eye glasses cleaner. Wet the cloth a bit and fold it into and edge and clean the speakers. Takes all the dust out of mine. Looks brand new!

Finally spoke with HTC repair center today, good news is they will look at my phone... bad news is I have to pay to ship it to them and apart from that I gotta be HD7 less for 6 to 10business days!!
Well just the thought of that crap no longer being underneath my screen is good enough to think about those 10 days going by quickly

[Q] Broke my phone's screen

I dropped my phone on some pretty hard stuff, and it has a big crack now, on the right side of the screen. Everything seems to be working fine, and the touch screen in itself has no issues (it works even on the cracked part of the glass), but the crack is pretty big, and it runs right from top to the bottom of the screen. Any idea how/where I can get it replaced, and how much it might cost?
I though gorilla glass was a lot more tougher :crying:
Thanks!

If you are game enough to do it yourself
http://www.youtube.com/watch?v=cTOyjGol_iM
There are a few screens on ebay for cheap
Can you get it done cheap in a market or something? You can here

Oh, well. Seems like fun!
Did not find anything for the IncS on EBay's Indian site, but I guess I can get it shipped from the States - I found several on that.
But before I try this, I would definitely want to know how much the HTC repair center might charge me for this The LCD is fine, and only the glass (or digitizer - I got that from Mark's youtube link) has to be replaced. There are several on eBay for 35 USD, which is kinda OK, but I do not want to end up with a messed up non-working phone at the end of it

There may be a few nerves taking apart a $400 phone haha
And from my research, the glass and the digitaliser are attached
You could always enquire at HTC by calling them or emailing
That would obviously be the safest way
Sent from my Incredible S using XDA

Yeah, I mailed them, and they asked me to contact their Customer Care over phone, and the person at the CC had no idea what a digitizer is, and he asked me to get in touch with the repair center here, which is closed on Sundays
Will update here tomorrow after a visit to the repair center.
Sent from my (broken) HTC Incredible S using xda app-developers app :'(

It's a sad day today for my Nexus...

So today I am just chillin, and pull out my phone from my pocket and I didnt really grip it hard and just falls from my hands... I swear when it dropped it felt that it was falling in slow motion. And out of all the places it could fall, it falls at an angle and then on the screen.
I picked it up and I see the top of the screen has a crack from one side to the other, and another crack on the bottom right corner. And it gets worse, when I turned on the screen the touch doesnt work at all so basically my whole screen is messed up.
Found a website that sells the screen already glued with the frame and a battery so all its missing is the motherboard and internal stuff.
Buttt its $170 so yea gotta wait till next week when I get payed.
I would post pics but dont have 10 posts so yea, it really sucks I've had the phone for about a month and I always protected it. :crying::crying::crying:

Sorry to hear that but I've read that LG will repair your screen for less than that.
Sent from my Nexus 4 using xda premium

hmmm..... But isn't LG already being super slow to produce the device itself, would probably take them a month to do it and I kinda need a phone

Asking them to give you a price and time estimate cannot hurt. Additionally, the limiting step of production is more likely everything that goes on that motherboard, not the touch screen.

xXx_S13 said:
So today I am just chillin, and pull out my phone from my pocket and I didnt really grip it hard and just falls from my hands... I swear when it dropped it felt that it was falling in slow motion. And out of all the places it could fall, it falls at an angle and then on the screen.
I picked it up and I see the top of the screen has a crack from one side to the other, and another crack on the bottom right corner. And it gets worse, when I turned on the screen the touch doesnt work at all so basically my whole screen is messed up.
Found a website that sells the screen already glued with the frame and a battery so all its missing is the motherboard and internal stuff.
Buttt its $170 so yea gotta wait till next week when I get payed.
I would post pics but dont have 10 posts so yea, it really sucks I've had the phone for about a month and I always protected it. :crying::crying::crying:
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sorry bro. hope you get it fixed and working again soon. did you have a case on the phone? just curious to know how fragile it is.

Wooohh...... Hahahaha
Sent from my HTC Explorer A310e using xda premium

Damn man, that sucks. The first time my Nexus was dropped was from my friend being careless... So because of that, I made it so that no one except me can use my phone. I hated my friend for doing that because it was the first hour I had my phone...
But for the screen fix, try to see if you can find a lower price. Doesn't hurt to continue searching the web.

ru5l4n12 said:
Wooohh...... Hahahaha
Sent from my HTC Explorer A310e using xda premium
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Your a bit of a kn×b aren't you
Sent from my GT-I9300 using Xparent ICS Tapatalk 2

xXx_S13 said:
hmmm..... But isn't LG already being super slow to produce the device itself, would probably take them a month to do it and I kinda need a phone
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I heard it was 7-10 days after they receive it including return shipping.
Sent Using Tapatalk 2

Damn ....that sucks
Sent from my Nexus 4 using Tapatalk 2

I know how it feel bro. First scratch on beautiful screen. Crying in a corner

And that's why I have a case.
Sent from my Nexus 4 using Tapatalk 2

Harry Pothead said:
Asking them to give you a price and time estimate cannot hurt. Additionally, the limiting step of production is more likely everything that goes on that motherboard, not the touch screen.
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Click to collapse
LG will not give you a quote. They will only say, "We cannot give you a quote without you sending it in. Please send the phone in to us, with you being responsible for shipping, and then once we've had a chance to look at it, we will let you know the cost of the repair."
Even after I pushed saying how about the front lcd and digitizer, they still wouldn't give me an estimate.

Sam Thing happened to me.. just 1 crack but half the touchscreen doesnt work.. i've seen plenty of ppl with cracked iphones whose touch still works.. called lg and they told me the same thing. Don't know if its worth wasting money on shipping just to find out they charge more for repair.. kind of a risk. Did you ever end up getting it fixed?

So was it worth not having a case?

Life is like a pubic hair on a toilet seat. You're gonna get pissed off sometimes.
Sent from my Nexus 7 using xda premium

vikramkhalsa said:
Sam Thing happened to me.. just 1 crack but half the touchscreen doesnt work.. i've seen plenty of ppl with cracked iphones whose touch still works.. called lg and they told me the same thing. Don't know if its worth wasting money on shipping just to find out they charge more for repair.. kind of a risk. Did you ever end up getting it fixed?
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Click to collapse
In US is something like $140...in UK I will let you know on Friday when I receive the quote

That really sucks... Something about these new phones, in particular the ones with the new touch sensor in glass or whatever they call it. The touch response is gone on a crack. I recall my first Droid had two cracks across the entire face and it worked flawlessly... I think I'd rather have that 1mm gap in the display/glass then have to replace it due to a simple crack.
Sent from my Nexus 7 using Tapatalk HD

Ouch that really does suck
Hope you get it fixed pretty soon

knock on wood, i hope i don't drop it, i have butter fingers too, i did let it slip once but i had the usb cable in it still and it only fell like 2 foot on soft wooden floor, if you drop it from your pocket( 4ft >) and it hits hard floor like cement, its a goner i think!

Screen scratched easily

I got my One just last Tuesday. I have been keeping it safe all the time but today while I was sunbathing I fell asleep for just 2 seconds and phone slipped out of my hand and fell from about 15-20cm on pebbles. I was hoping that screen will be fine but I have noticed a small square with about 4 tiny scratches right next to each other. They are very light but noticeable. It looks like I have a piece of dust on it but it's a scratch
Since I got the phone last Tuesday, do you think I'll be able to get a replacement?
It's ridiculous that screens from 2013 still scratch dead easily, I've dropped my One X numerous times and screen is in perfect condition looking brand new. Same with Desire HD...
Could it be possibly faulty?
BTW: It didn't fall directly on pebbles, it slid from a sunbathing chair and fell on pebbles so it really fell from only about 5-10cm. I am gutted

Pebbles/stones/sand contain quartz, a pretty darned hard mineral. Gorilla Glass is rated a 5-6H hardness, while quartz is 7H. It will scratch your screen every time.

Ah, I might give T-Mobile a call and see if I can get it replaced.

H-Streety said:
Ah, I might give T-Mobile a call and see if I can get it replaced.
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On what grounds? Accidental damage is not covered unless you buy insurance.

BenPope said:
On what grounds? Accidental damage is not covered unless you buy insurance.
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I'll just try my luck to see because they have 2 weeks return warranty or something like that. I'll show them the scratch and see if they can actually do anything about it. If not then I'll have to live with it.

H-Streety said:
I'll just try my luck to see because they have 2 weeks return warranty or something like that. I'll show them the scratch and see if they can actually do anything about it. If not then I'll have to live with it.
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People like you annoy me. You damaged your phone, not the reseller nor the manufacturer in any way.

YOU fck up, and then blame the phone? lol jesus christ.

leighaus said:
People like you annoy me. You damaged your phone, not the reseller nor the manufacturer in any way.
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No need to be harsh, I have been having several issues with it anyway including 3 or 4 dead pixels with which I was fine. I agree that it was my fault but since the device hasn't been in a perfect condition anyway it's better if it goes.
Thankfully they have this 14 days warranty which covers accidental damage as well so I should be getting a new handset later this week or early next week.

If you're still under the 14 day return just return it. Then buy a screen protector
Sent from my HTC One using xda app-developers app

ArmedandDangerous said:
Pebbles/stones/sand contain quartz, a pretty darned hard mineral. Gorilla Glass is rated a 5-6H hardness, while quartz is 7H. It will scratch your screen every time.
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Click to collapse
thanks for that info i didnt know that

Mine scratched after 2 days which was my fault however when I got mine the tmobile worker was very reckless with mine and she messed up the SIM ejector and sold me a refurbished one, so when I went for the exchange I was told about the 50 dollar restock fee but didn't have to pay (maybe because of the way the worker handled my first device) oh and proof she messed up the SIM ejector was he couldn't get my SIM card out for me! Lol so he activated the one in the box
Sent from my HTC One using Tapatalk 2

ridearoundsolo said:
Mine scratched after 2 days which was my fault however when I got mine the tmobile worker was very reckless with mine and she messed up the SIM ejector and sold me a refurbished one, so when I went for the exchange I was told about the 50 dollar restock fee but didn't have to pay (maybe because of the way the worker handled my first device) oh and proof she messed up the SIM ejector was he couldn't get my SIM card out for me! Lol so he activated the one in the box
Sent from my HTC One using Tapatalk 2
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Click to collapse
Good stuff I have already ordered a new case and screen protector so I am prepared when the new one comes later this week. I gave them a ring again and guy from T-Mobile was extremely nice and he told me that I am paying £5 a month for for insurance anyway which I didn't even know since I get first 3 months free but because it happened between those 14 days he would have replaced it anyway.
I've been in touch with HTC and they said that every retailer has to take your old handset back within 28 days even if it's not faulty which is a good thing to know as T-Mobile said they only have 14 days.

So far my second one is good, every here and there I hear a crackle in speaker for brief moment and top front plate is a little separated but just very very slightly but it's better than that horizontal scratch I made which was deep and the jacked up SIM ejector refurbished one I had before
Sent from my HTC One using Tapatalk 2

htc one red

hi fellow htc one owners
i have a htc one in red what a beautiful phone BUT...
the day after i got it in put it in my pocket on its own screen facing inwards not outwards and the screen scratched the scratch is deep with some dotted scratches around it im gutted
i have tried toothpaste brasso car compounds 3m products but the scratch remains
i have put a screen protector on it but scratch is still visible
spoke to HTC they said warranty does not cover scratches and i have to send it in to for them to even tell me the price to replace the screen and i have to pay for the carriage to and from!
i have a local mobile phone repairer who has quoted me £100 quid to change the screen
but lookin online the phone is 1 on the repair factor 10 being repairable and im scared the phone casing will get damaged albeit the red on the bottom speaker grill has lost a bit of colour through wear but barely noticeable
looking for advice from fellow htc one owners would you change the screen? leave it or sell the phone?

I know it's expensive with HTC but I'd stick with them, don't go with someone that can do it for you from a shop, the One is notoriously difficult to get apart, let alone put back together again as shown by the iFixit guys!
HTC One Repairability Score: One out of 10 (10 is easiest to repair)
Very, very difficult (possibly impossible?) to open the device without damaging the rear case. This makes every component extremely difficult to replace.
The battery is buried beneath the motherboard and adhered to the midframe, hindering its replacement.
The display assembly cannot be replaced without removing the rear case—this will make the most common repair, a damaged screen, nearly impossible.
Copper shielding on many components is difficult to remove and replace.
Solid external construction improves durability.
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Click to collapse
Go with HTC dude.

usmanmh_10 said:
hi fellow htc one owners
i have a htc one in red what a beautiful phone BUT...
the day after i got it in put it in my pocket on its own screen facing inwards not outwards and the screen scratched the scratch is deep with some dotted scratches around it im gutted
i have tried toothpaste brasso car compounds 3m products but the scratch remains
i have put a screen protector on it but scratch is still visible
spoke to HTC they said warranty does not cover scratches and i have to send it in to for them to even tell me the price to replace the screen and i have to pay for the carriage to and from!
i have a local mobile phone repairer who has quoted me £100 quid to change the screen
but lookin online the phone is 1 on the repair factor 10 being repairable and im scared the phone casing will get damaged albeit the red on the bottom speaker grill has lost a bit of colour through wear but barely noticeable
looking for advice from fellow htc one owners would you change the screen? leave it or sell the phone?
Click to expand...
Click to collapse
leave it, you'll get used to it. also the chance will be higher that your local repair guy gets his hands on some htc tool china replica what makes the repair more safe and perhaps even cheaper

anyone know what htc charge even a ballpark?
or do you think i can take it back to phones 4 u with the purchase recipet and claim and exchange?
The-Last-Hylian said:
I know it's expensive with HTC but I'd stick with them, don't go with someone that can do it for you from a shop, the One is notoriously difficult to get apart, let alone put back together again as shown by the iFixit guys!
Go with HTC dude.
Click to expand...
Click to collapse

usmanmh_10 said:
anyone know what htc charge even a ballpark?
or do you think i can take it back to phones 4 u with the purchase recipet and claim and exchange?
Click to expand...
Click to collapse
I'm not sure, never had to get in touch with HTC. Try seeing what P4U say first then go from there would be my advice for you.
Let us know how you get on.

The-Last-Hylian said:
I'm not sure, never had to get in touch with HTC. Try seeing what P4U say first then go from there would be my advice for you.
Let us know how you get on.
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i swapped the htc one for my galaxy note 2
i have the box and everything else
ive texted the chap i swapped phones with and asked for a purchase recipet
will p4u do anything without the reciept

usmanmh_10 said:
i swapped the htc one for my galaxy note 2
i have the box and everything else
ive texted the chap i swapped phones with and asked for a purchase recipet
will p4u do anything without the reciept
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Click to collapse
I HIGHLY doubt that they will do anything with it at P4U, you swapped it for a Note 2? Did he have the receipt for the handset? Try to get that but I think you might be stuck and have to go to HTC for a repair
Can you take pics of the damage?

The-Last-Hylian said:
I HIGHLY doubt that they will do anything with it at P4U, you swapped it for a Note 2? Did he have the receipt for the handset? Try to get that but I think you might be stuck and have to go to HTC for a repair
Can you take pics of the damage?
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Click to collapse
i took a pic of a htc desire c (my work device) cant really capture the pictures
just come back for phones for you without the reciept
if the device had phones4u care they would have swapped it straight away but it doesnt!!
they said they can send the handset to htc to repair and will come back within 14 days
i told them the phone reboots randomly and they volume sound intermittently cuts out
thoughts are now sending to htc via phones 4 u hopefully they give me a new device or maybe refurbished