Related
Ok so i am trying to determine what my problem is.. here are the symptoms. When i try and end a call i sometimes have to press multiple times or deliberately press and hold the end button and sometimes it doesn't respond pretty much at all. Also i am using go launcher and when i press icons that are in the dock bar they have the same issues. I also have similar issues when i text it's really annoying so is anyone else have similar issues?
Sent from my VS910 4G using XDA App
Same here. I've noticed that to hang up it takes a deliberate double tap. Also, the screen will sometimes become inoperable requiring a reboot. This has happened three times since first getting it. One note if that out happened twice stock, and once with decrapped 1.1
Any body else seen this?
Sent from my VS910 4G using XDA Premium App
I haven't seen it anywhere else, but I have seen the double tap on the end button to end a call. Seems to happen frequently. A "feature?"
Either way, it's annoying.
Running Go Launcher as well.
To me, it seems like it takes the screen a really long time to wake up from being off, in all cases - for example, dial voicemail and put the phone to your ear. When you get the prompt to put in your PIN, take it away and the screen comes on, try to punch the dialpad button immediately and it just won't work. I tried it as I was writing this and had to triple tap the button.
Same thing with the lockscreen (still on the stock lockscreen for now). The screen will wake up and it takes a second or two to even start to register finger swipes. It's really annoying...
Speaking of phone lockup, I received a call a few days ago and the phone froze - I couldn't answer the call, or do anything, all the while the phone just kept ringing. Had to pull the battery. I'm still on the stock ROM.
Me too! I had a call and it froze. Battery pull as well. Also, forgot to mention I am using open home launcher.
Sent from my VS910 4G using XDA Premium App
Yep it's a bug either in LG's function to turn on and off the screen in Android, or the kernel drivers that enable/disable the touchscreen. There is about a 1 second delay to it.
I discovered this lovely bug while porting the AOSP lockscreen mod.
I'll run some more tests to see whether it's an android bug or a kernel bug. I'm betting it's android (something like the screen being turned on before the touch controller has had time to reinitialize itself, or something more complicated like a race condition of some kind...)
Either way, with cm7 around the corner, I don't think it's that big of a bug
thecubed said:
Either way, with cm7 around the corner, I don't think it's that big of a bug
Click to expand...
Click to collapse
Errrr Are you sure the Revo is getting CyanogenMod 7? Where did you hear this and more importantly when will we get it?
AndroidCraig said:
Errrr Are you sure the Revo is getting CyanogenMod 7? Where did you hear this and more importantly when will we get it?
Click to expand...
Click to collapse
Since he is the one working on getting it ported over, I think he has the best idea, and the only rule of cm is no asking for etas ;-)
Sent from my VS910 4G using XDA Premium App
I can't put my finger on this issue I've been having with my Note.
Don't get me wrong, this device is a godsend!
The problem I've been having is that sometimes when I take my Note out of my pocket and try to press the unlock or menu button it doesn't show anything on the screen. I've read about people having issues with delay before it pops up, but it doesn't pop up even after 10 seconds or a minute, it feels like the device 'hangs' or doesn't want to wake up. The only way I can turn the phone on again is by pressing the unlock button for like 10 seconds and the phone reboots.
I thought it was a problem with Green Power, I thought it maybe had issues turning off the wifi or data when the screen was locked and that the service would cause the OS to crash or 'hang'. When I look at my battery history after the reboot it shows that I lost a significant amount of battery (5-15%, depending on how long it took for me to 'discover' the crash) and there's a 'jump' in the graph.
Things I've tried:
Stock rom - problem persists
Different kernels - tried all the kernels available in the market including stock, problem persists
Add a bit of paper between back-cover and battery (to make sure it doesn't lose contact)
Checked if there was dust between battery connections
Tried different sim card
Tried disabling wifi and data all day (mysteriously persists)
DIfferent governors (ondemand and interactive) (the phone reverts to default governor after the forced reboot, normal? i have my phone set to interactive on boot, but somehow it skips that after the forced reboot)
I've attached a picture of the battery graph. According to the stats there's a 25 minute gap where the phone was 'stuck' and you can see that the screen was on and active for that duration.
There are NO funny apps running in the background, this is is a clean install with some standard Samsung apps frozen.
tl;dr version: phone randomly won't wake up; battery loss after forced reboot;
I might have found the issue myself. Now when I come to think of it, I think it always occurs after I've been in my car for like a 30 min drive... Maybe the phone is having trouble switching networks? Anyone know what might be causing this?
Or better yet, how can I research this issue? Can I enable some logging somewhere to track this?
I had the note for about 10 days and today, about 1 hour ago it happened to me for the first time. I tried the home button to wake the screen but nothing, tried the power , nothing and holding the power but nothing happened. I had to pull the battery.
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
tamarian said:
I had this problem in the beginning, but no more.
It's one of two things, in my case. Restoring apps (with data) from Titaium backup, or SetCPU or both. Do a factory reset, reinstall apps without data. If using setCPU, disable it for a while to see if it happens again. It's been over a week and the problem is gone.
Click to expand...
Click to collapse
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
I'm on stock room and unrooted. Like I said first time it's happened.
i've had the GNote since 4 days now , and yesterday same thing happened as the device was in my pocket and i couldnt wake it up at all , battery pull solved it.
im on stock , non rooted
I can't believe that we are the only ones with this issue. Anyone else? OR better yet, how did you resolve it?
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
kirkla79 said:
Dont know if this is the same issue as the streak had, but with the streak if you kept it your pocket with the screen facing your body this would sometimes happen. Flipping it so that it that the screen doesnt face your body in your pocket solved this issue.
Click to expand...
Click to collapse
Thanks for your reply. I did some research, and apparently it had to do with static being built up in the screen from wearing it towards your body in your pocket.
This issue was that you couldn't swipe the lockscreen cause the touch screen wouldn't respond. The problem we are having is that the screen won't even turn on and that the system locks up.
Same issue here with my 2 days old Galaxy Note, that's how I found this forum. In my case it went from not waking up occasionally to every time WIFI was ON (I did some experimenting with settings to see which one could be the one causing the problem). But then...occasionally it would not wake up even with WIFI OFF: very annoying. And this is my first Android, so I didn't have any custom anything, pretty much same as out of the box when I got it The only solution was to reset the handset. And definitely has nothing to do with having it in my pocket as I don't carry it in my pocket. Rang Samsung, they told me it was faulty, I returned it. Now I'm concern the next one is going to have screen issues? As so many people complain in this forum? we'll see.
My issues have been resolved after flashing AbyssNote 1.4 and when I stopped using System Tuner. I've started using Voltage Control instead and now I'm not even having problem @ 100Mhz undervolted 50mV from stock.
Same problem with my wife's Gnote, totally stock, just a small handful of apps installed. Happened twice, about a week apart.
She does a lot of travelling, maybe you're right about that. But it happens after she gets home when it's still OK.
Had the same same issue twice in two days and had to do a battery pull, just did a master reset and re -installed the applications manually, so far so go.
YOu guys think its a hardware or a software issue?
Hmm.. Happened to me too about three times in the last two weeks. I am on stock rom but rooted, and running Green Power. Hopefully samsung will fix it in the next updates. Seems like a software bug to me. Maybe not enough juice when in deep sleep?
metus666 said:
I was using System Tuner instead of SetCPU to freeze apps and change governor, maybe I've just been using the wrong app? I deleted it just in case. Will see if the problem persists, thanks!
The nasty thing about it is that it seems to happen randomly (but it most likely doesn't) and is pretty rare (happens once every 3 days).
Still, I don't like the fact of not being available for X amount of time, even if it's 30 minutes.
Click to expand...
Click to collapse
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
neunzehn77 said:
Hello
its the problem of your kernel. try Abyys 1.4 and use XDA Superpower to adjust the CPU-Frequency automatically
Click to expand...
Click to collapse
problem is it also happens on stock rom.
mfractal said:
problem is it also happens on stock rom.
Click to expand...
Click to collapse
It's very well possible that the stock kernel has faulty settings for the CPU. Haven't had the problem again with AbyssNote 1.4 and Voltage Control (even with custom cpu frequencies)
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
qazkamakazi said:
I just got my note today.
Battery in, turnt it on a few mins playing around.... the problem started
and hasnt since stopped...
Anyone tried contacting samsung about this?
software fix or hardware issue ??
Click to expand...
Click to collapse
at this point we're just guessing, there haven't been any official confirmations of the problem as far as i know.
But if it's so accute that it keeps happening all the time you must have a faulty device.. call samsung ?
I think I have the weirdest problem with my Sensation XL.
It works fine and sometimes, when I unlock it, the touch screen goes into super frenzy mode and starts doing things on its own. When it's stuck in that mode, I cannot use it, and it clicks buttons around randomly and very fast.
I have seen it open my messages, swipe a long gibberish text and send it (!) or this morning it just opened contacts and deleted one!
I am pretty sure it's all in random because on the keyboard I can see it swiping very randomly around the screen and in a very fast speed.
What on earth is this and how do I stop it? It almost looks like a virus or some sort of spyware but I checked and see nothing malicious installed.
The phone is about 8 months old and is not rooted. Latest firmware installed.(4.0.3 Android version).
The crazy behaviour did not coincide with any updates in software. Just started 3 weeks ago randomly and happened maybe 5 times till now.
The only way to stop your phone going mad and doing something you don't want it to do is to quickly rip the battery off, because you are unable to restart it from the touch screen.
It only happens after you unlock it, not while you're using it and I noticed it happens after a long period of inactivity.
Has anyone had that? Any help is very appreciated!
Thank you
nkomp18 said:
I think I have the weirdest problem with my Sensation XL.
It works fine and sometimes, when I unlock it, the touch screen goes into super frenzy mode and starts doing things on its own. When it's stuck in that mode, I cannot use it, and it clicks buttons around randomly and very fast.
I have seen it open my messages, swipe a long gibberish text and send it (!) or this morning it just opened contacts and deleted one!
I am pretty sure it's all in random because on the keyboard I can see it swiping very randomly around the screen and in a very fast speed.
What on earth is this and how do I stop it? It almost looks like a virus or some sort of spyware but I checked and see nothing malicious installed.
The phone is about 8 months old and is not rooted. Latest firmware installed.(4.0.3 Android version).
The crazy behaviour did not coincide with any updates in software. Just started 3 weeks ago randomly and happened maybe 5 times till now.
The only way to stop your phone going mad and doing something you don't want it to do is to quickly rip the battery off, because you are unable to restart it from the touch screen.
It only happens after you unlock it, not while you're using it and I noticed it happens after a long period of inactivity.
Has anyone had that? Any help is very appreciated!
Thank you
Click to expand...
Click to collapse
Lock the screen and open it again. If this doesn't stop it could be a Hardware problem
I also had some problems like this on the original firmware, but rarely, it got fixed when i flashed Incredibly Cool Sense v3. You should lock the screen not to rip the battery off, as it's faster and it should work
Lexmazter said:
Lock the screen and open it again. If this doesn't stop it could be a Hardware problem
I also had some problems like this on the original firmware, but rarely, it got fixed when i flashed Incredibly Cool Sense v3. You should lock the screen not to rip the battery off, as it's faster and it should work
Click to expand...
Click to collapse
I don't think it's a hardware issue cause the phone works well most of the time. If it was hardware the problem would be permanent, not intermittent and especially so occasional.
Must be something software related, I did add a lot of games to the phone recently but the problem happens even when these processes aren't running in the background which is puzzling.
Locking and unlocking the screen postpones the problem, it doesn't solve it. As soon as the screen is unlocked, it immediately goes crazy again.
I can only solve it by pulling the battery out, and FAST, before it sends crazy messages to my contacts
nkomp18 said:
I don't think it's a hardware issue cause the phone works well most of the time. If it was hardware the problem would be permanent, not intermittent and especially so occasional.
Must be something software related, I did add a lot of games to the phone recently but the problem happens even when these processes aren't running in the background which is puzzling.
Locking and unlocking the screen postpones the problem, it doesn't solve it. As soon as the screen is unlocked, it immediately goes crazy again.
I can only solve it by pulling the battery out, and FAST, before it sends crazy messages to my contacts
Click to expand...
Click to collapse
Welcome to the club. I had that same issue. But after a hard reset everything is fine with mine.
I assume that there was an app causing all that. If after a hard reset still does that you should send it for repair
If you have a screen protector its can be a main reason for this. To stop this behavior you can use power button and wake up it again. Some htc devices have the problem with multi touch screen
Issues of production. Clear the screen products with some alcohol and see than.
Sent from my HTC One X using xda premium
I don't have a screen protector actually and the screen is usually clean.
Must be some app, I wonder there was some way to find out which without having to do a hard reset and lose everything
stona175 said:
If you have a screen protector its can be a main reason for this. To stop this behavior you can use power button and wake up it again. Some htc devices have the problem with multi touch screen
Issues of production. Clear the screen products with some alcohol and see than.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
nkomp18 said:
I don't have a screen protector actually and the screen is usually clean.
Must be some app, I wonder there was some way to find out which without having to do a hard reset and lose everything
Click to expand...
Click to collapse
You can't! There is no way you can find out which one is causing that. Maybe it's some update from something that is causing the freezing.
Last night i did notice something else though. My battery was almost empty and i took my gf charger. She has S2 and after i charged my phone it has started to act strange......... Even today after i pluged the phone to install something from the PC it didn't even notice that i have connected it to the PC. Took me about 20 min in/out to get it running I clean the usb slot every week so it is not a dirt issue....
it happens with me when there's water on the screen
Send from my lovely Sensation XL, from a little town in france with a very very slow internet connection.
Mine was also weird when it rains but then I installed android 4.0 Rom and it was much much better it still has the music app problem but I has installed rocket music player and now I don't have any errors at all at with the minfree low memory killer enabled it has high free ram.. still without its holds battery long time and is very smooth defenly try that great Rom
Sent from my HTC Runnymede using xda premium
Be careful from contiouas pressure on screen it may drive it to behave strangely .
Try to use lock code before putting the phone into pocket
Sent from my HTC Runnymede using xda app-developers app
Definitely on to something.
It has happened a few times when it was drizzling and there were tiny droplets on the screen (not proper rain).
It started acting up when I was swiping the screen against the tiny droplets. After locking it, it would stop responding...
Most of the times I find it either non reponsive or acting weird after I take it out of my back pocket and try to unlock it.
Maybe being in my pocket, even locked, affects it somehow.
Is it easy to put another Rom? Do I lose all my apps?
rawadlayous said:
Be careful from contiouas pressure on screen it may drive it to behave strangely .
Try to use lock code before putting the phone into pocket
Sent from my HTC Runnymede using xda app-developers app
Click to expand...
Click to collapse
nkomp18 said:
Is it easy to put another Rom? Do I lose all my apps?
Click to expand...
Click to collapse
Yes you will lose all your apps.
Yes I have the same behaviour, its usually moisture from my hand, greasy buildup, water droplets and or being in my pocket the pressure on the screen makes it act up too, wouldnr worry bout it, not every screen design can be perfect ; )
Sent from my HTC Desire S using xda app-developers app
onejay09 said:
Yes I have the same behaviour, its usually moisture from my hand, greasy buildup, water droplets and or being in my pocket the pressure on the screen makes it act up too, wouldnr worry bout it, not every screen design can be perfect ; )
Sent from my HTC Desire S using xda app-developers app
Click to expand...
Click to collapse
sorry to bump an old thread.
I have this problem on a bashed up screen. however... I don't think it can be hardware because if I hard reset its then OK on the next boot...
we need to learn more about touchscreens - how are they calibrated? I think it is reset on boot and also on each lock
Its the LCD ribbon touching the metal housing, short circuiting the screen, easy fix with a piece of tape over the ribbon
Edit
Also, once the phone heats up resistance builds up with it causing the issue
Sent from my cm9 using xda app-developers app
I had that same issue.
You won't loose any of your data if you made a back up before instaling the new rom
if I was of any help Just hit the thanks button
Sent from my HTC Sensation XL with Beats Audio X315e using xda premium
Hi guys
When my TF701 has been on a day or two, when in sleep and looking to wake up By pressing the power button, it can take almost 5 secs for the lock screen to display.
Anyone know why and a possible fix?
Sorted on a reboot.
Cheers.
Owen.
Sent from my K00C using Tapatalk 4
Owendavies said:
Hi guys
When my TF701 has been on a day or two, when in sleep and looking to wake up By pressing the power button, it can take almost 5 secs for the lock screen to display.
Anyone know why and a possible fix?
Sorted on a reboot.
Cheers.
Owen.
Sent from my K00C using Tapatalk 4
Click to expand...
Click to collapse
Yeah mine is the same, but then my TF700 does the same thing. I think it takes time to wake from deep sleep. If you had the screen display too quickly then it would be laggy......
Ok makes sense. It does usually come on fairly quick if it's not been in sleep long.
Sent from my GT-I9505 using Tapatalk
Mine does the same thing. At least since i'm on 4.3.
It might have done the same before on 4.2.2, but didn't take that long. Now i'm always tempted to push the power button again as i think it might not have registered the first time i pushed it.
Alta1r said:
Mine does the same thing. At least since i'm on 4.3.
It might have done the same before on 4.2.2, but didn't take that long. Now i'm always tempted to push the power button again as i think it might not have registered the first time i pushed it.
Click to expand...
Click to collapse
I think we have to live with it. Not real a biggie! :angel:
Alta1r said:
Mine does the same thing. At least since i'm on 4.3.
It might have done the same before on 4.2.2, but didn't take that long. Now i'm always tempted to push the power button again as i think it might not have registered the first time i pushed it.
Click to expand...
Click to collapse
+1
Send from my TF701T with Tapatalk.
Alta1r said:
Mine does the same thing. At least since i'm on 4.3.
It might have done the same before on 4.2.2, but didn't take that long. Now i'm always tempted to push the power button again as i think it might not have registered the first time i pushed it.
Click to expand...
Click to collapse
Same thing here. I can't count how many times I've pushed the button again only to have it then turn on and turn right back off again.
Aaroneious said:
Same thing here. I can't count how many times I've pushed the button again only to have it then turn on and turn right back off again.
Click to expand...
Click to collapse
I noticed that the delay is less when the tablet was restarted not so long ago. My tablet was up for 4-5 days when i encountered a very long delay before the screen turned on (about 5 seconds). I restarted the tab yesterday and though there is still some delay, it is only about 2 seconds now.
So rebooting while reduce the wake up lag.
Alta1r said:
I noticed that the delay is less when the tablet was restarted not so long ago. My tablet was up for 4-5 days when i encountered a very long delay before the screen turned on (about 5 seconds). I restarted the tab yesterday and though there is still some delay, it is only about 2 seconds now.
So rebooting while reduce the wake up lag.
Click to expand...
Click to collapse
Here too. After the update to 4.3 on my fourth 701 I got a seperate update for the dock to 205 and after setting all up again I perfomed a cold reboot.
Any fix for this? It's the only thing that keeps this tab from being perfectl
Sent from my K00C using xda app-developers app
Not too big of a problem for me but yes sometimes I'm unsure if I pressed the button correctly and press it again then locks it..
Perhaps a firmware update in the future would fix it. Other than that this tablet basically flies in most circumstances, so much smoother than TF201:good:
Cold boot did the trick for me, restart is less good a solution.
Sent from my HTC One using Tapatalk
Are you on latest firmware?
I am not sure whether it helped me actualization to last ASUS stock, or flashing CyanogenMOD ROM .... but one of this step is a solution for sure.
-Jan
I got an update during the last weeks and since this update the problem is solved for me. Wakes up in under 2 seceonds.
SHadowral said:
I got an update during the last weeks and since this update the problem is solved for me. Wakes up in under 2 seceonds.
Click to expand...
Click to collapse
I think you might be talking about the Dec 18 update.. Don't think there's any other updates after that so far
Sent from my K00C using Tapatalk
I had a similar issue. Pressing the volume up or down button immediately after the power button seemed to improve the wake time. Since the last update and a reboot, the issue is gone entirely for me.
I have to press sleep button for a long time to get my tablet ON or OFF.
Even some times, it does not work.
I have to remove and put again the dock to get my tablet ON.
It seems to occur more often since 4.4 update.
Do you have the same problems ?
Or is it OK with your tablet ?
Thank tou for advance.
fredjm31 said:
I have to press sleep button for a long time to get my tablet ON or OFF.
Even some times, it does not work.
I have to remove and put again the dock to get my tablet ON.
It seems to occur more often since 4.4 update.
Do you have the same problems ?
Or is it OK with your tablet ?
Thank tou for advance.
Click to expand...
Click to collapse
Sounds like your power button is failing to me.
fredjm31 said:
I have to press sleep button for a long time to get my tablet ON or OFF.
Even some times, it does not work.
I have to remove and put again the dock to get my tablet ON.
It seems to occur more often since 4.4 update.
Do you have the same problems ?
Or is it OK with your tablet ?
Thank tou for advance.
Click to expand...
Click to collapse
Maybe a complete clean/wipe is all you need. I've had that kind of problem before in a frightening kind of way. I was sure the ship was sinking and that solved it.
i just newly flashed the latest ROM last night. The delay is obviously enhanced. It is roughly 1 second to wake up.
I am not 100% sure but guess the delay is related to cached data. Such cached data improve the overall resposivness but resulting a delay to the initial start.
Hey all just checking to see if anyone has same issue, it is persisting beyond an update. I plug in for night and usually every morning screen is off. Takes me holding down power button for ten seconds for it to come back. Not sure if I'm rebooting phone and it was on or if it was off.
Same here. Got it 2 times. No idea!!!
Exactly same issue, happens every 3-4 days.
I have same problem. After last update, that hapoend 3 times already. I wonder why...
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
From your list I'm using only Spotify. However I'm afraid that my phone was turning off even before I got this app. Will check anyway (already uninstalled it), and will let you know.
What I can say for sure is that my phone is switching off completely (not only display) as all my Bluetooth devices are disconnected straight away.
Hope we will find a solution for this issue!
it happened to me twice as well, having the phone for almost 2 months. It is a bit annoying and I dont understand why it happens. Among the list of these apps, I only have Spotify installed as well.
I dont have any apps from Your list. My phone turned off twice since last update, before that, for 1 month everything was ok. Now seems good aswell, we will see.
Seems like its none of the apps. My phone also completely disconnects from my devices and none of the buttons work (like double press volume button for camera). Have to hold the power button for a while and it starts up.
My Always on display is off
Random phone off was happening before the update and it's still happening after!
Also at times phone send to be so sluggish! 7gb+ram still available at that time.
North America 12gb/512gb.
All stock.
Sent from my ASUS_I001DC using Tapatalk
Ok, this issue together with the reported complaints of dust in camera lens has made me hold on the purchase of this phone.
Isn't there an official ROG II forum where all of you can complain so Asus can look into this issue maybe request dump files and resolve it once and for all?
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
Click to expand...
Click to collapse
Well my doesn't randomly turn off and I'm using blockada if that sheds any light...
Also, I don't use Spotify
I have deleted all the apps. Literally done a reset to the factory settings to see what happen and this morning phone turned off again... That's really annoying.
I have found relevant topic on Asus forum: https://zentalk.asus.com/en/discussion/12715/rog-phone-2-12-512-freezes-and-auto-restart-problem
Looks like they are not fully aware of the problem....
Is there any update for this case?
I'm experiencing random hangs as well after updated the firmware to the latest. It reads my power button and will shows the options to reboot but the UI is totally not responsive, have to hard reset it Everytime.
Since factory reset everything seems to be fine, however it's just few days since I have done it.
09/12/2019 - I can confirm that after factory reset everything works fine. If anything change I will let you guys know straight away.
02/01/2020 - Annnnnd it's back... After few weeks phone started switching off again and tbh the whole thing intensified. Yesterday phone went off 9 times. On top of that when it's off it drains battery like crazy - 5mins and 20% is gone. Bluetooth doesn't work properly as well. I'm aware that others don't have any problems with ROGII, however I'm afraid that due to personal experience I won't buy Asus phone again and won't recommend it to anyone.
Rog phone 2 turns off automatically
Same problem here happened twice in 2 days everytime phone is off i have to hard restart to switch on the phone
Does anybody got any solution for this problem
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
Shahruq said:
Yes I have faced a similar issue since I have updated to android 10 beta. This happened once. I left my phone for charging and the screen blacked out. I had to press the vol up+dwn and power to restore the functionality. Strange.
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What version of beta you use?
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up/down pressed for 15 seconds.
baddar said:
Guys you have to search before posting. Here is the topic i made a while back. Have had this issue since then and i notice it because i have the aod (always on display) and the screen disappears.
https://forum.xda-developers.com/ro...ly-to-hold-t3994037/post80721405#post80721405
Apps i suspect:
Blockada
Owntracks
Health mate
Spotify
Which of these are you guys using? Maybe we can deduce if its an app or some firmware issue.
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No apps install in the list nd it randomly switch off my phone it's software issue
Mine started turning off after 1 minute of use. Couldn't stop it nor control it.
Managed to barely get the WhatsApp backup and then factory reset the device. So far things are ok. But setting up from scratch is a pain in the ass.
I suspect that I tried to enable twin apps on WeChat while being on Nova Launcher. That may have triggered something, But I'm not sure.