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4G/LTE Samsung tablets also region locked?

I saw a surprising note on clove.co.uk I think it was, they said all Samsungs shipped after 2013 are region locked. This was a note on the bottom of the page for a Tab S2 LTE. They went as far to say they were no longer selling sealed boxes because they are region unlocking all devices before selling to international buyers.
Can anyone confirm/deny there's a region lock on Samsung's 4G/LTE tablets? Thanks.

midnightrider said:
I saw a surprising note on clove.co.uk I think it was, they said all Samsungs shipped after 2013 are region locked. This was a note on the bottom of the page for a Tab S2 LTE. They went as far to say they were no longer selling sealed boxes because they are region unlocking all devices before selling to international buyers.
Can anyone confirm/deny there's a region lock on Samsung's 4G/LTE tablets? Thanks.
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I dont think that's true. My Tab S LTE is international unlocked made in mid 2014 and sealed.
Tab A 9.7 lte I bought last year same thing.

Thanks. I didn't buy from them after I read that, I bought from another place to make sure I didn't get an open box item for the prices everybody is charging. It has not been shipped yet although it was supposed to go out Friday. I guess I will use it on wifi just to be safe until I get to the region where I bought it. Heading there for work anyway. BTW I didn't mean carrier unlocked, I meant region unlocked. Not sure if that came through ok.

midnightrider said:
Thanks. I didn't buy from them after I read that, I bought from another place to make sure I didn't get an open box item for the prices everybody is charging. It has not been shipped yet although it was supposed to go out Friday. I guess I will use it on wifi just to be safe until I get to the region where I bought it. Heading there for work anyway. BTW I didn't mean carrier unlocked, I meant region unlocked. Not sure if that came through ok.
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I bought my 715Y from Amazon in USA.
It is unlocked but I still haven't gotten MM and it is out for 715Y for more than a week.
However my local SIM card works fine.
There was a time when you had to activate the SIM in the country you bought it from (mine is built in Vietnam, impossible for me) and then it was OK anywhere.
None of that merry go round with the 715Y.

Shofar1 said:
I bought my 715Y from Amazon in USA.
It is unlocked but I still haven't gotten MM and it is out for 715Y for more than a week.
However my local SIM card works fine.
There was a time when you had to activate the SIM in the country you bought it from (mine is built in Vietnam, impossible for me) and then it was OK anywhere.
None of that merry go round with the 715Y.
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Pretty much all of them are built in Vietnam.

In the end I couldn't find anyone to ship me an LTE model so I got the wifi only model which kinda sucks but is ok for now. I couldn't get the Exynos version either, the stores that would ship here only had the new one. I got a T819 with the Qualcom. I'll try to pick up an LTE version when I go to Europe for work later. Thanks guys.

ashyx said:
Pretty much all of them are built in Vietnam.
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Yeah it even says "designed and built in Vietnam" Kinda interesting, I had no idea Vietnam was a high tech center or that Samsung had a facility there.

Samsung UK support says LTE tablets are definitely region locked. I don't know if I believe them since they were trying to push me to buy a tablet in my country- which has no Samsung store, and no Samsung presence except for a company that is the "official importer" that has nothing in stock and doesn't import the tab s2 in lte anyway. I call B.S. and I would bet money the tablets aren't region locked like you guys seem to be saying. But I can't prove it until I see an LTE tab box with the region lock warning.

My S2 bought in Hungary died the day after i took it to the usa and put in a local sim. Specially the imei and the baseband went null. Hungary tech support says it's due to the out of region sim. Believe it or not.

The whole thing is kinda stupid. It seems to make some sick kind of sense with phones from a corporate strong-arming the customer point of view. On the phones they say you have to make an actual 5 minute voice call to unlock, they specifically say using data won't work. The whole point of an LTE tablet is not to make calls, although you can. It's supposed to keep you connected when you're away from wifi. So what are people supposed to do? Hold up a ten inch brick to their heads and make a 5 minute call to region unlock it?
The phones that are region locked are supposed to come with a warning sticker on the box. Unless your tablet packaging specifically warns of the region lock I call B.S. on Samsung support on this topic. Otherwise they've been reasonably helpful.

N9500 UK - anyone used this and is it any good?

Unfortunately in the UK, the only way to get the Deep Sea Blue variant would be to buy the N9500. I understand that this was built specifically for China markets, but it should have the right network frequencies for the UK. I was just wondering if anyone has bought one of these before, and whether there's any quirks in the device compared to the UK model? Cheers

Using Note8 N-9500 for 3 weeks now
doubleluckstur said:
Unfortunately in the UK, the only way to get the Deep Sea Blue variant would be to buy the N9500. I understand that this was built specifically for China markets, but it should have the right network frequencies for the UK. I was just wondering if anyone has bought one of these before, and whether there's any quirks in the device compared to the UK model? Cheers
Click to expand...
Click to collapse
Yes. Note 8 N-9500 is Hong Kong/China version. I have been using it for 3 weeks now, but I would not recommend it.
I have Hong Kong version. (China version doesn't support Google Play Store. Avoid it!)
Here are some negative things that I found out so far.
1. It works perfectly with UK network frequencies, however, you can't enable VoLTE or wifi cailling.
This is really downside. it keeps saying my current software does not support VoLTE.
2. It doesn't have Samsung Pass. Some apps require it to log in with your bio info (cf. finger print etc.), so it is bit annoying.
3. Android Pay works fine.
I have not use Samsung Pay yet, but Samsung Pay is registered as Hong Kong so you will get promotions from Hong Kong market only and you can't change it.
4. If you contact customer service through handset it automatically connect with Samsung Hong Kong Service centre. ha ha
I have tried to change it with other CSC roms such as Europe versions, but Note 8 N-9500 uses Qualcomm Snapdragon 835 not Exynos as Europe or Korean version.
At this point as far as I know it is impossible to use other CSC roms.

twotoy said:
Yes. Note 8 N-9500 is Hong Kong/China version. I have been using it for 3 weeks now, but I would not recommend it.
I have Hong Kong version. (China version doesn't support Google Play Store. Avoid it!)
Here are some negative things that I found out so far.
1. It works perfectly with UK network frequencies, however, you can't enable VoLTE or wifi cailling.
This is really downside. it keeps saying my current software does not support VoLTE.
2. It doesn't have Samsung Pass. Some apps require it to log in with your bio info (cf. finger print etc.), so it is bit annoying.
3. Android Pay works fine.
I have not use Samsung Pay yet, but Samsung Pay is registered as Hong Kong so you will get promotions from Hong Kong market only and you can't change it.
4. If you contact customer service through handset it automatically connect with Samsung Hong Kong Service centre. ha ha
I have tried to change it with other CSC roms such as Europe versions, but Note 8 N-9500 uses Qualcomm Snapdragon 835 not Exynos as Europe or Korean version.
At this point as far as I know it is impossible to use other CSC roms.
Click to expand...
Click to collapse
Have you managed to flash Europe firmware successfully?
I've also got N9500 deep sea blue, the only reason I bought this version was for the colour!
I quite like it but would like to have volte

SM N9500
No I haven't. As far as I know EU firmware doesn't work with this SM-N9500.
I ask some questions to Samsung customer service Hong Kong, but I haven't got the answer yet.
If I do, I will post it here. cheers!

Note 8 n9500
doubleluckstur said:
Unfortunately in the UK, the only way to get the Deep Sea Blue variant would be to buy the N9500. I understand that this was built specifically for China markets, but it should have the right network frequencies for the UK. I was just wondering if anyone has bought one of these before, and whether there's any quirks in the device compared to the UK model? Cheers
Click to expand...
Click to collapse
I have the China variant of the N9500 in Deep sea blue
I I've had it for 3 months with no problems. I saw from one of the other posts that there had been some issues they had found with theirs. Just to comment on mine Samsung pay initially wouldn't let me load a card and work but now it works fine with no issues. Google play was installed and works without issue also. Unfortunately I have not been able to get VoLTE or WiFi calling to work as the firmware installed does not support the former and the latter, I'm still trying to get to work, but neither I or EE can come up with a reason why it doesn't. I've also not been able to install a European /UK firmware due to the Exynos/qualcom incompatability issue. mind you there are only a few reasons why you'd want to install the firmware as the phone works fine with the firmware installed bar the issues I've mentioned and f you can live without WiFi calling or VoLTE then there's no reason to use it. They are a great bit of kit as I they come with a much larger internal storage than is available over here. This was the reason I got mine in the first place as I store loads of books and music as well as videos and as an amateur photographer alongside my DSLR I still use this for photos as the shots are quite comparable in lots of cases. I hope this has helped, oh and one more thing, I i got mine new from a online phone store via ebay I ended up paying about £750-800 for it which was cheaper than the lower storage version that you can get in the UK so that's another plus

NDB19573 said:
I have the China variant of the N9500 in Deep sea blue
I I've had it for 3 months with no problems. I saw from one of the other posts that there had been some issues they had found with theirs. Just to comment on mine Samsung pay initially wouldn't let me load a card and work but now it works fine with no issues. Google play was installed and works without issue also. Unfortunately I have not been able to get VoLTE or WiFi calling to work as the firmware installed does not support the former and the latter, I'm still trying to get to work, but neither I or EE can come up with a reason why it doesn't. I've also not been able to install a European /UK firmware due to the Exynos/qualcom incompatability issue. mind you there are only a few reasons why you'd want to install the firmware as the phone works fine with the firmware installed bar the issues I've mentioned and f you can live without WiFi calling or VoLTE then there's no reason to use it. They are a great bit of kit as I they come with a much larger internal storage than is available over here. This was the reason I got mine in the first place as I store loads of books and music as well as videos and as an amateur photographer alongside my DSLR I still use this for photos as the shots are quite comparable in lots of cases. I hope this has helped, oh and one more thing, I i got mine new from a online phone store via ebay I ended up paying about £750-800 for it which was cheaper than the lower storage version that you can get in the UK so that's another plus
Click to expand...
Click to collapse
No volte is a biggie for some.
Sent from my SM-N950U using Tapatalk

i wonder if the wifi calling would work on the proper csc for n9500's or if like my provider, regardless of what mods are done to the phone's software, if its not a device purchased from them, they black list imei. well i should say they white list theirs and simply block everything else.
people on rooted 9500:
have you manualy extracted csc from relevant provider firmware and copyed to system/omc?

Limeybastard said:
No volte is a biggie for some.
Sent from my SM-N950U using Tapatalk
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Click to collapse
/ appreciate that it must a deal breaker for some out. there .I guess its just never been such a huge issue for me really. Its the inactive wifi calling that's the pain in the rear for me. It's not that
its not working that annoys me the most, its more
that there is no actual reason why it shouldn't work. that's the most annoying thing. its just so usefull to have.
Sent from my SM-N9500 using Tapatalk

Importing a Snapdragon Model from U.S.

After comprehending the HUGE differences between the performance of the Exynos and Snapdragon model (thanks to Anandtech and Gary Explains YouTube), I am thinking of buying the Snapdragon model from U.S. and importing it to India. Wanted to know wether or not is it worth it, the hassles of doing so, and is there a better option than Amazon for it ?

The_Quantum_Guy said:
After comprehending the HUGE differences between the performance of the Exynos and Snapdragon model (thanks to Anandtech and Gary Explains YouTube), I am thinking of buying the Snapdragon model from U.S. and importing it to India. Wanted to know wether or not is it worth it, the hassles of doing so, and is there a better option than Amazon for it ?
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Click to collapse
I would strongly advise not going down this route. I did the exact same thing with my previous S8. What Samsung don't tell you is that they include a region lock on their devices. In order to remove the lock, you need to use 5 minutes of call time in that particular country to unlock it. I purchased my phone in the US and initially and used the phone to get the unlock, without any knowledge. The issues arose when I brought it back to the UK and flashed my own firmware. In this case, a beta firmware update. By doing my own flash, it then reset the lock removing access to the galaxy app store, samsung pay and a number of other apps.
You can find an example of this by simply googling samsung region lock.
If it's simply a performance issue, I would stick with the Exynos processor. My note 9 has had no issues in performance whatsoever and would strongly recommend the phone.

AFewLads said:
I would strongly advise not going down this route. I did the exact same thing with my previous S8. What Samsung don't tell you is that they include a region lock on their devices. In order to remove the lock, you need to use 5 minutes of call time in that particular country to unlock it. I purchased my phone in the US and initially and used the phone to get the unlock, without any knowledge. The issues arose when I brought it back to the UK and flashed my own firmware. In this case, a beta firmware update. By doing my own flash, it then reset the lock removing access to the galaxy app store, samsung pay and a number of other apps.
You can find an example of this by simply googling samsung region lock.
If it's simply a performance issue, I would stick with the Exynos processor. My note 9 has had no issues in performance whatsoever and would strongly recommend the phone.
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Click to collapse
Thank You AFewLads for bringing this issue to the fore and potentially saving me a lot of money !!! Btw, just for my curiosity (and probably a few others), what did you do with your S8 then ?

Question S21 Ultra - eSIM not supported? (Unlocked US version)

So, after many frustrating hours on the phone with different Samsung agents who insisted that the US S21 Ultra supports eSIM (but couldn't get it to work), one agent finally admitted that eSIM is not enabled "as of now". This is despite the fact that Samsung expressly promised eSIM functionality on their US website:
"Does Galaxy S21 Ultra 5G support eSIM?
Yes, you can use an electronic SIM, known as eSIM, with Galaxy S21 Ultra 5G. The eSIM allows you to activate a mobile network plan right on your phone, so you can switch data plans or add an overseas phone number without the physical Nano SIM."
https://www.samsung.com/us/smartphones/galaxy-s21-ultra-5g/#!
As of this post, the above Q&A is still on Samsung's US website. Isn't this blatant fraud? Where can I file a complaint?
While I am still within the return window, simply getting a refund isn't good enough as I already paid money to my carrier to convert my physical SIM into an eSIM in anticipation of being able to use it with my S 21 Ultra.

Until the carriers enable the eSim they will not work. It has been disabled or not enable from all US carriers for a reason. No one knows exactly why. My guess is compatibility, or issues arising. Who knows. It is supposed to be enabled but no set date has ever been given. The same thing happened with the Note and s20. As much as I would love the eSim support is just won't happen for a bit.
Also do note if you scroll down it does say "The Galaxy S21 does not currently support eSim in the U.S."
I am not sure why people seriously keep falling for the eSim instead of reading the several post regarding it in the previous years posts.

jeremyvbk said:
Until the carriers enable the eSim they will not work. It has been disabled or not enable from all US carriers for a reason. No one knows exactly why. My guess is compatibility, or issues arising. Who knows. It is supposed to be enabled but no set date has ever been given. The same thing happened with the Note and s20. As much as I would love the eSim support is just won't happen for a bit.
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That logic doesn't make sense when it comes to the unlocked version bought directly from Samsung's website. Also my eSIM is from an international carrier and not a US carrier, and it works on my previous Samsung device (bought in Asia).
jeremyvbk said:
Also do note if you scroll down it does say "The Galaxy S21 does not currently support eSim in the U.S."
I am not sure why people seriously keep falling for the eSim instead of reading the several post regarding it in the previous years posts.
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Click to collapse
They changed it a few days after the launch. The previous Q&A was as shown in my quote above. I scrolled through the website carefully (including reading the endnotes) and there was no such caveat previously.
Also, I am new to the US and was not aware of this issue previously. I have used Samsung devices in Asia for many years and never had this issue. I'm not sure why US customers put up with this blatant fraud if it is happening each time.

draykin said:
That logic doesn't make sense when it comes to the unlocked version bought directly from Samsung's website. Also my eSIM is from an international carrier and not a US carrier, and it works on my previous Samsung device (bought in Asia).
They changed it a few days after the launch. The previous Q&A was as shown in my quote above. I scrolled through the website carefully (including reading the endnotes) and there was no such caveat previously.
Also, I am new to the US and was not aware of this issue previously. I have used Samsung devices in Asia for many years and never had this issue. I'm not sure why US customers put up with this blatant fraud if it is happening each time.
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Because the unlocked version has to work with those carriers, and having esim support turned on could lead to more issues than what is currently out there. Samsung has disabled it so you don't have droves of people going to carriers saying service doesn't work when the carriers haven't supported the phones for eSim. Because those carriers will send you right back to Samsung for warranty exchanges. Costing Samsung money.
The phones do support eSim. It is no different than the phones disabling bands depending on csc. Also the US unlocked versions apply the csc based on the carrier, also why the eSim is disabled. Its not fraud. The information isn't fraud

jeremyvbk said:
Until the carriers enable the eSim they will not work. It has been disabled or not enable from all US carriers for a reason. No one knows exactly why. My guess is compatibility, or issues arising. Who knows. It is supposed to be enabled but no set date has ever been given. The same thing happened with the Note and s20. As much as I would love the eSim support is just won't happen for a bit.
Also do note if you scroll down it does say "The Galaxy S21 does not currently support eSim in the U.S."
I am not sure why people seriously keep falling for the eSim instead of reading the several post regarding it in the previous years posts.
Click to expand...
Click to collapse
Does it mean s21 ultra supports esim?

works on mine - Vodafone UK - been with an esim since s20 and now also on s21
makes no difference really to being on a sim or e-sim

jacklivehere said:
Does it mean s21 ultra supports esim?
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All of the phones support it but have it disabled on purpose because the carriers do not support it. Its like the S21 supports N71 and band 71 but on ATT CSC those bands are disabled.

jeremyvbk said:
All of the phones support it but have it disabled on purpose because the carriers do not support it. Its like the S21 supports N71 and band 71 but on ATT CSC those bands are disabled.
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The Samsung website quoted above only says s21 and s21 plus doesn't support esim. Doesn't say about s21 ultra

jacklivehere said:
The Samsung website quoted above only says s21 and s21 plus doesn't support esim. Doesn't say about s21 ultra
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They are saying you can't use them in the US. The devices have the hardware already included in the devices. They are disabled. The same with the Ultra, as it has been the same for the last years worth of phones

Same in canada. Its been a coming soon with an update feature for years now. Another small thing I miss about my pixel.

I wonder if this is why i can not get my s21 U to take an upgraded T mobile sim. I have been trying since Friday to get the Upgraded network sim from T mobile to install on my phone. I had been on sprint and since the merger last year my sprint connections had been getting progressively worse as the year went on - dropped calls and phone going into roaming mode at home for example, I had a note 10+ i traded in for the s21U and about 3 weeks ago was able to ditch the old sprint sim for the new t mobile one on the note and what a difference ! So anyway, i have been into a t mobile store a couple time and they could not get the t mobile sim to activate, and called sprint a couple times to try and activate it and they could not either but was finally able to active a sprint sim which i dont want. They had said that my s21 was not for some reason compatible with the new t mobile sim. I got the 512gb S21 ultra unlocked direct from samsung.

Disabled esim...
Is it because Samsung is weak compared to Apple or Google? Can't stand up to US carriers?

They can't say it is not compatible with carriers when Apple already went through the motions and is not compatible with all the carriers. They could have used this excuse two phones ago but for us to be having this discussion now is uncalled for. I'm returning this crap now until Samsung stops committing this fraud on its customers and gets its act together.

thdaddy34 said:
They can't say it is not compatible with carriers when Apple already went through the motions and is not compatible with all the carriers. They could have used this excuse two phones ago but for us to be having this discussion now is uncalled for. I'm returning this crap now until Samsung stops committing this fraud on its customers and gets its act together.
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Agreed!

NasTraDooMis said:
I wonder if this is why i can not get my s21 U to take an upgraded T mobile sim. I have been trying since Friday to get the Upgraded network sim from T mobile to install on my phone. I had been on sprint and since the merger last year my sprint connections had been getting progressively worse as the year went on - dropped calls and phone going into roaming mode at home for example, I had a note 10+ i traded in for the s21U and about 3 weeks ago was able to ditch the old sprint sim for the new t mobile one on the note and what a difference ! So anyway, i have been into a t mobile store a couple time and they could not get the t mobile sim to activate, and called sprint a couple times to try and activate it and they could not either but was finally able to active a sprint sim which i dont want. They had said that my s21 was not for some reason compatible with the new t mobile sim. I got the 512gb S21 ultra unlocked direct from samsung.
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My S21 Ultra works fine with the T-Mobile R15 SIM. To be fair, though, I think I might have activated it on my iPhone 12 Pro Max first and then just dropped it in the S21 Ultra. I don't remember now. But it should work.

It pays off to do some research before dropping a stack of cash on a smartphone. All this fuss over eSIM. Carrier's in the US don't want to give their subscribers the option to switch Service Provider's, they lose money. Same reason no Dual-Sim devices are offered by US Carriers. Samsung could lean on them to enable eSIM but for whatever reason they won't. Simple solution, buy a Non-US S21 Ultra Dual Nano-SIM device.

Hi, in Russia e-sim it works perfectly on all operators( carriers). Its very strange why in US you have this problem.

varcor said:
It pays off to do some research before dropping a stack of cash on a smartphone. All this fuss over eSIM. Carrier's in the US don't want to give their subscribers the option to switch Service Provider's, they lose money. Same reason no Dual-Sim devices are offered by US Carriers. Samsung could lean on them to enable eSIM but for whatever reason they won't. Simple solution, buy a Non-US S21 Ultra Dual Nano-SIM device.
Click to expand...
Click to collapse
It's true except for the fact that if you want 5G in the US, the non-US dual sim samsung devices don't have the appropriate bands for it. So you get dual sim but no US 5G.

I confirm esim working in S21 Ultra Snapdragon SM-G998U1 in Android 12 Colombia Bogota but keep in mind that in Colombia the esim only works with movistar

Question Anyone with a Unlocked Samsung S21 Ultra who uses the stock Samsung Phone app/Smart Call missing the places tab?

Its a small feature but one I leveraged alot on past galaxy's. One of the things I liked. I dont see it and i have tried doing all the Googles and I can't find anyone else who has this issue or better how to resolve it.
Anyone here use that feature know what happened? I purchased my Sammy's direct from samsung.com and I always do the unlocked version.

There's no places tab on mine. Even if I have locked BL. Must be some of the features discarded by samsung on the s21.

well that sucks. I wish they would actually say officially the US doesnt have this feature beause everything i can find on this online makes it seem like it should be fine (Unless you have a carrier locked S21)

I don't have it on Exynos UK version bought directly from Samsung

Why is Samsung advertising that this is available then?
Smart Call | Apps & Services
It's never been easier to deal with spam. With Smart Call you can block spam as well as search for local businesses straight from the native phone app.
www.samsung.com