[Q] Battery Problems (Did i get scammed?) - HTC Vivid, Raider, Velocity

So i recently bought a brand new htc vivid 1300mah battery from cellphoneshop.net (http://www.cellphoneshop.net/vividbat.html). Now the thing is this battery has taken over 24 hours to fully charge and when it finished charging i reset the phone it turned off but did not come back on so i plugged in the charger for it then turned it on and it came on when it booted up the battery was at 3% now i have contacted them and i was told id be getting another new battery in the mail in 7 business days and theres no need to send in the battery (which i find odd). so i have a picture of the battery status before and after the reset which i took a screenshot of in the battery are in settings im wondering if this battery is a knock off or not because it seems very odd that the battery took over 24 hours to get to a full charge on the first time. feedback would be apprciated (also a picture of the battery) and if you can see at the top of the battery has a bugle going from end to end and i can actually move it from side to side which my actually phone battery that came with my phone im unable to do that at all its very solid.

tpaina380 said:
So i recently bought a brand new htc vivid 1300mah battery from cellphoneshop.net (http://www.cellphoneshop.net/vividbat.html). Now the thing is this battery has taken over 24 hours to fully charge and when it finished charging i reset the phone it turned off but did not come back on so i plugged in the charger for it then turned it on and it came on when it booted up the battery was at 3% now i have contacted them and i was told id be getting another new battery in the mail in 7 business days and theres no need to send in the battery (which i find odd). so i have a picture of the battery status before and after the reset which i took a screenshot of in the battery are in settings im wondering if this battery is a knock off or not because it seems very odd that the battery took over 24 hours to get to a full charge on the first time. feedback would be apprciated (also a picture of the battery) and if you can see at the top of the battery has a bugle going from end to end and i can actually move it from side to side which my actually phone battery that came with my phone im unable to do that at all its very solid.
Click to expand...
Click to collapse
You should post some pictures of the battery in your phone, and maybe a video of you wiggling it around. 24 hours is an incredibly long time to charge a phone battery; did you charge it using a separate charger, an AC adapter for your phone, or by usb cable in a computer? Also, was the phone powered down for the charging? If your phone is trying to find a wifi or cell signal (and/or doing updates or other stuff in its down time), that will definitely make the battery charge much more slowly.
You can also try to reset battery stats (mixed results; sometimes the phone mistakenly thinks something like a 90% charge is 100%, but that's not usually the case. This fixes it.):
start charging while powered off, and once it says you are at 100%, remove the cord, then remove the battery, wait a minute, then put the battery back in and start charging while powered off again. Then you can boot into recovery and wipe you battery stats. Power the phone back off and try charging again until 100%, remove cord, remove battery, wait a minute, charge again. Next boot into your main ROM, and just waste battery like normal.
I will say that your battery doing all those funky things does make me think the battery is kaput. It being a 1300 mAh battery is also slightly odd; the stock battery is 1620 mAh. I wouldn't worry about it being a scam yet, and them not wanting the product returned isn't anything to worry about; it costs money to ship an item, and they don't want to piss their customers off by making them pay shipping, and probably don't want to pay for it to be shipped to them (a battery can't be easily repaired, and it costs money to legally dispose of them).
Try the battery stats wiping method I posted, and then keep letting us know how things go!

The battery method you suggested didnt work. If the phone is off it will never charge i've tried it every time the phone is turned off and then back on the battery is always below 5% no matter what and i will post a video of the battery being able to wiggle the part which i find very weird because the stock oem battery is not like that at all thanks for the feedback much appreciated also i am running the stock rom of the phone because i was getting a new battery i saved all my apps on titanium backup and reverted my phone to stock with its stock ruu then put the battery in but the photo you see of the battery going from 100% to 3% was when i reset it and the only way it got to 100% was i had to keep the phone powered on it was in airplane mode while it charged and it took forever to fully charge just for the battery to go to 3% after a reset and the phone didnt turn back on when i reset it i had to plug in the charger or it would of never turned back on while using that battery

https://www.dropbox.com/s/s8hpf3vtsnx561h/VIDEO0034.mp4 thats the link to thei video of the battery it looks like its a knockoff i dont know no battery should take over 24 hours to charge

Ok, thanks for uploading the vid. Yeah, that doesn't look right, and coupled with the fact that it won't hold any charge, I'd say that is one defective battery. I'm not sure how reputable cellphoneshop.net is, but I found a 1620mAh OEM battery on Amazon for only $8.09 (free shipping): http://www.amazon.com/HTC-BH39100-Standard-Battery-Vivid/dp/B007JO6C5W
Anywho, when/if your next battery arrives, you should check it for the same issues of this one, and keep us updated to make sure it is/isn't a reputable dealer.

alright will do and thanks

Related

Tilt Battery Issue

I have OEM battery and it was working great for last year and half. Now a days when I put it in charging it charges the battery but my screen does not show it correct percentage it is chaged for.
If I put this battery in my wife's phone it show it is charged 100%, if I put 100% charged battery from my wife's phone in my phone it show 67%.
If I put it to charge via my phone I get led showing correctly that it is charging, even in battery status show it is charging.
Issue is it is not showing correct percentage (I think) what my be issue battery, phone , rom.....?
Old battery!!!
but same old battery works fine in wife's phone
but same old battery works fine in wife's phone.
Try cleaning the contacts on your phone.
they are as brighte as silver
they are as bright as silver but issue continue.
So this is normal?
burtcom said:
Old battery!!!
Click to expand...
Click to collapse
Does a year and a half make this OEM old? My OEM Tilt battery, also 1 1/2 years old, just started giving me only about an hour of talk time from a full charge. So this is not unusual? It's annoying as h*ll, that's for sure.
I've seen the same issues between my Tilt and my wife's Tilt (actually my wife replaced her Tilt with an iPhone), so I should say between my first Tilt and my second Tilt.
The problem happens once every two months or so. I usually put the battery in the phone that shows the higher battery life and let it drain down to zero over the next few days. This has solved the problem for me so far.
If he is using a different battery in the same phone, and getting the same result, I would say its not the battery.
I'm having a similar issue, where after a full charge the phone works fine for awhile, then shuts off if i use the web browser or gps for more than a minute. After I turn it back on(and if it lets me) my battery reads only about 5%. I thought it might be the battery but even though I bought a new battery, I still have the same problems.
I've even reflashed to a new rom to try and correct the problem, but without luck.
I think maybe a year or so is about the life span for this phone. Or maybe a few escaped quality control, and we just happen to be the lucky ones.
I had a similar issue with my kaiser, then it started not charging the battery intermittently which meant id constantly wake up with a dead phone in the morning after an allnight charge.
Then it stopped charging altogether, HTC sent me a new battery which did exactly the same.
So i sent it off and it turned out to be a motherboard issue with the charging circuit.
Hope that helps
full overnight charge only charge to 70%
when i put battery for full overnight, it charge only charge to 70%. I will give it a try to drain to 0% and then see what happens. I am sure this is issue with phone and nothing to do with battery but still can not solved the problem. Can not send to HTC as warrenty already passed.

Battery not fully charging?

Anyone notice that when the phone is charging while off and reaches 100% - when you turn on the phone, the battery drops to 98%? From there, it can still accept a charge and then FINALLY indicate the battery is full?
I do have another battery coming from AT&T (because of overheating problems) but I am just curious as to what others are experiencing.
background info - this isn't my first Captivate and I have drained this battery a couple of times to "calibrate" it.
This will sound weird but it worked wonders for me.
*Fully charge the battery with the phone on
*Unplug charger and turn off the phone
*Plug in the charger and wait until its at 100
*Now unplug the charger and boot up the phone
C*Wait until its done booting up and power down the phone.
*Now charge the phone to 100 boot up and use normally
Sent from my phone so excuse the spelling errors
tytdfn said:
This will sound weird but it worked wonders for me.
*Fully charge the battery with the phone on
*Unplug charger and turn off the phone
*Plug in the charger and wait until its at 100
*Now unplug the charger and boot up the phone
C*Wait until its done booting up and power down the phone.
*Now charge the phone to 100 boot up and use normally
Sent from my phone so excuse the spelling errors
Click to expand...
Click to collapse
does it make any difference? like long lasting battery hours or so...?
the memory in the batter indicats full as i believe 90% and above or something.. it's normal :T .. but try to do what the previous poster said.. it's worked for some people
I did what he recommended and don't see an improvement in battery life. But, when I unplug in the morning it stays at 100%, it definately made a difference in that regard.
I did see a slight improvement when I cycled the battery a few times. Full charge to 100% dead.
Sent from my Samsung Captivate via XDA app
if it's fairly new give it a week or two .. the battery should improve in a way.. if you're still truly dissatisfied then I guess get a new phone or buy a bigger battery .. I believe they'll have better batteries soon on ebay
I tried doing that charge/power cycle.. Once the phone was powered on it immediately dropped to 97%
This is the battery that overheats also..
Wish I could get my #2 captivate back.. I returned it because of the GPS problem - not knowing it was a global issue - I had the best battery life from that phone - 5 days of use easy on that one (without power cycling or anything) - The last 3 phones (all have been overheating) I'm lucky if I get 2 days out of them..
I keep saying phones because I was in my 30 day warranty, so every time I went in they did a complete exchange.. I am now out of my 30 day exchange.

[Q] Battery will not charge beyond 10%

So I seem to have a strange problem; my phone seems to be unable to charge my battery beyond let's say 10%. For the first couple of minute when I charge the phone via a usb connection with my pc; it displays a battery filled about 5% accoumpanied by a yellow triangle and a black exclamation mark in the triangle. Then after some times of leaving it in the pc; it does show the original battery screen, a battery filled up to about 10% with five black/grey dots underneath it, and one-by-one these dots light up.
I am on a rooted xxla4 rom with the accompanying kernel..... (I can't perform a "wipe battery stats from this CWM version" and I would like to stay on this rom, because it at least a bit like the stock rom, since I don't know whether with this battery situation I will ever get enough battery to install the stock rom again with odin 3.04 )
**Originally I was a while on Asylum 10.1, but then I tried out Parandroid 2.99 beta and to improve the performance I installed Rhythum kernel, when I was a Asylum about two days ago and everthing still worked properly I had about 7 hours of battery life and my phone charged (with the wall charger) to about 100% in three hours. I can't imagine a battery to break within 72 hours and I also can't imagine Rhythum kernel or Parandroid to have caused this, but if I am wrong PLEASE CORRECT ME.
Hi,
If i were you, i'd flash a kernel that supports remove battery stats and remove them.
If that doesn't work, you could try to flash your rom again, but this one is tricky...
because your phone doesn't charge further then 10%.
I don't know about the rom you said, but use a rom without aroma to be sure the least battery is drained...
I hope this will help you.
Good luck.
Cheers,
Kreekhoorn
**Not to forget to keep your phone into the charger (wallcharger) while flashing, just to save battery.
Do a battery calibration using apps in the store, may be the 10% is 100%
Sent from my GT-N7000 using xda app-developers app
Well, the 10%, regretfully isn't a 100%, because the phone kicks me out after about 5 minutes, because it says the battery is empty. I also can't use the battery calibration, because these apps say the phone isn't fully charged so they close.....
(flashing a kernel is possible, but because I can't get into the phone anymore; the battery now remains dead. It seems I am quite cornered now)
**But do you guys think this problem is purely battery related or do you think the phone itself is broken, I mean if just the battery is broken, I might just get a new one, but I don't want to buy a battery to find out the phone itself is actually broken....:crying:
I would first try a different battery
I will need to buy one either way, since I don't own a spare battery and don't know anyone with a spare battery...
**Recently I tried to flash Asylum back on my Note, because it had a kernel which is able to remove the battery stats, but Mobile ODIN got stuck at about 12% of flashing the rom-> so now when I put the phone into the charger, it does not get beyond the picture of the battery with the loading sign within; does this mean the phone is broken? And are you still able to charge although the phone's UI does not show the battery is charging....(So does the battery still charge without the loading interface on the phone?)
->Also when buying a new battery do they at least come a bit pre-charged or are they sold completely empty? Does anyone know anything about this?
Keep the charger plugged in with the phone off for a couple of hours. Download a good custom rom. Boot into recovery and most uab storage. Copy the rom on to your phone. Perform all wipes and installation the new rom.
The new battery comes with a little charge in it.
Thanks for the advice, I have bought a new battery. It is shipping to me; I hope this will resolve my problems (key will be whether the battery is already charged a bit, because I don't know if it will charge in my phone. Since I don't have a rom installed (mobile odin seems to have deleted my rom, but did not continue to install the new rom.....)) Fingers crossed!
(I also kept the charger in the phone some time, but it just does not want to charge; in the very few times I can enter download mode, I get the "can't download battery is too low" message)
->I will let let you guys know if something changes!
There are external chargers which are pretty cheap. This will help in worst case scenario. Anyways good luck mate
New Battery just charges 3% in one hour
So I recieved my new battery, and flashed a new rom, but I seem to have an other strange problem; I let the phone charge for about an hour now, and the battery just went up by 3 percent. Has anyone else seen this kind of behaviour with a new battery (the store from which I bought the battery said it was an original battery -> http://www.mobilesupplies.nl/battery-samsung-galaxy-note-n7000-eb615268vu-p-13527.html (link to the battery I bought))
->To put this in perspective the battery I previously had (which is apparantly broke now) charged to 100% from 0% in just 3 hours.....
try a few charging cycles and then check the charging time
This probably is a bad question, but I suppose it is better to ask than just to assume; does anyone know whether clearing my battery stats will improve the rate my phone charges my battery? I assume the phone remembers the battery stats taken from my previous battery, which might influence its usage of the new battery?
I don't think so as it's regarded useless clearing battery stats in recovery.. That's why it has been removed from the newer version of Cwm recoveries.
Any how charging the battery to 100% resets that file
The same problems seems to also pop-up with this new battery, I suppose there is nothing else left to do except for sending the phone to the repair center.
->The phone does show something is plugged in, it does detect the usb cable connected to the wall charger which is consequently connected to the power output in the wall. The image it shows (BASED ON THE CHARGE LEFT IN THE BATTERY, so it does not show anything when the battery is empty) is a battery with a yellow triangle and a black exclamation mark inside the yellow triangle (the same icon I got with my old battery)
The battery also does not get hot neither does the phone in the slightest bit; and in my memory, before this problem occured, I remembered the phone getting at least a little bit more warm.
I suppose now all that probably remains is for the Samsung service center to either check the charging circuits and try to fix those OR replace the entire motherboard (which what I assume they will do). I just hope they are not going to make up some excuse about the garanty, because I have always treated my phone with the utmost care....
may be its just the USB module that needs changing.. Samsung should do it.
Well i also juat got a new battery this week. I went for the samsungs spare rather than the mugen extended or the gold battery.
My old battery got swollen and its because of my fault, i used to keep it on charge throuhout night to get 100% in the morning but i was surprised coz despite being in bad shape it was giving me a goos battery time. But after a discussion here on xda i got a new battery and i am happy now coz its giving me 30% more time plus i got extra power now
Sent from my GT-N7000 using xda app-developers app
I have the same problem. Does any one have a fix?
When you put your micro usb cable inside your note's usb port, does it wiggle? If so there is nothing else you can do, but to sent your phone to Samsung for warranty. They will fix the usb port and maybe even replace the motherboard. And remember don't wiggle aroubd your phone when it is on the charger or usb plug next time....

CRAAAAZY battery

So i had what I thought was a small issue but as of 10 minutes ago it has exploded.
My battery was discharging whilst plugged in.
I took the battery to the phone store and he tells me the battery is fully charged, but on MY phone it reads YELLOW EXCLAMATION and dead.
Bought an extended life battery since that stock one was not lasting and was told yeah they die over time, its a year old yadda yadda yadda
Well that extended life did nothing more but charge and die
It read 100% when i left for work yesterday, came back a few hours later and it was dead.
I complained and the seller sent a new one, arrived today, had about 40% on the battery and I was going to put the stock rom back on there with Odin so I could mail it to Samsung.
Go to the market to get food, come home and the battery is dead.
*the phone is making the plugged in unplugged sound over and over by the way
Now the strange bit, the phone was turned OFF when I left so that it would not continue to discharge yet upon return the phone was ON!
THought maybe i didn't press OK so i turned if off again, left the room and like 2 minutes later I hear it making the low battery sound.
Why when the phone is off?
So it is killing the battery, and now the phone is turning itself back on?
I cannot flash stock rom so entertaining suggestions
Donate it to the concrete? :silly:
Do you have USB bug? (Charging icon while its unplugged, it turns on without touching it)
yeah, your charger might be broken/usbport etc,
you didnt mess around with any special custom kernels?
Sent from my GT-N7000 using Tapatalk 2

Note 8 Battery Drain.

Have a Note 8 that was draining the battery real fast all the sudden. It's on android 9. I would charge it to 100, let it sit with screen off and in about 30min. it was down 59%. This kept happening. One day it went down to 0% and didn't charge anymore. So I changed the battery. It did the same thing. Depleted too fast. When it went down to 0%, again phone would not turn on nor charge again. This is what I have gone thru so far with this phone:
Replaced the battery 3 times.
Replaced the charging port flex cable
Tried several Samsung chargers
Wipe data/factory reset X2
Wiped cache X2
No apps are on the phone.
Even with all that the batteries still drain quickly. If they go to 0%, phone won't charge again. Phone will not turn on and charge until I put a new battery replacement in it-only for it to drain fast.
The only thin I have not replaced was the logic board. Could this be a logic board issue or software issue?
prahsper said:
Have a Note 8 that was draining the battery real fast all the sudden. It's on android 9. I would charge it to 100, let it sit with screen off and in about 30min. it was down 59%. This kept happening. One day it went down to 0% and didn't charge anymore. So I changed the battery. It did the same thing. Depleted too fast. When it went down to 0%, again phone would not turn on nor charge again. This is what I have gone thru so far with this phone:
Replaced the battery 3 times.
Replaced the charging port flex cable
Tried several Samsung chargers
Wipe data/factory reset X2
Wiped cache X2
No apps are on the phone.
Even with all that the batteries still drain quickly. If they go to 0%, phone won't charge again. Phone will not turn on and charge until I put a new battery replacement in it-only for it to drain fast.
The only thin I have not replaced was the logic board. Could this be a logic board issue or software issue?
Click to expand...
Click to collapse
To rule out it being a software/firmware problem update it if you can or if you can't update then downgrade but stay with the same bootloader version.. If it does it after doing that then it's 100 percent a hardware problem.
Both my wife and I have Verizon Note 8s. We received the June patch a few days ago and have experienced SEVERE battery drain. In the battery usage stats there is no application that seems to be causing the drain. We've not had these phones very long (maybe 16-18 mo) and believe this is absolutely related to the June 2020 security update. I'm not sure if this issue is specific to the Verizon version of the patch or if this would affect more Note 8s. I'm just trying to find proof that it was the update.
I am a tech so yes I did the repair myself. Just looking for a second opinion on this. I bought the batteries from amazon and had a good condition battery from an old Note 8 repair leftover.
However, I cannot do anything more as far as testing because I need to purchase another battery. That is the only way to get the phone back on because like I mentioned once the battery drains out phone doesn't charge anymore unless I put a new battery in. As long as I don't let the phone drain to 0% I can keep using it and charging it.
But for now to do any of the tests mentioned here I would need to get another battery first.
prahsper said:
I am a tech so yes I did the repair myself. Just looking for a second opinion on this. I bought the batteries from amazon and had a good condition battery from an old Note 8 repair leftover.
However, I cannot do anything more as far as testing because I need to purchase another battery. That is the only way to get the phone back on because like I mentioned once the battery drains out phone doesn't charge anymore unless I put a new battery in. As long as I don't let the phone drain to 0% I can keep using it and charging it.
But for now to do any of the tests mentioned here I would need to get another battery first.
Click to expand...
Click to collapse
Some of the phones that would drain to 0 wouldn't charge again and Samsung was replacing the batteries in those ones but some people have been able to get them to charge again so if you have a wireless charger put the phone on BOTH the wireless charger AND the wired cable charger and leave it over night and it may or may not work but you have nothing to lose so..
Well I have found the issue and only issue. It was the logic board. The power IC chip is bad. After purchasing and connecting the new logic board everything on this note 8 is working perfectly. Battery charges, holds its charge like it supposed to. Battery drain is gone. And I can let the battery drain to 0% and charge it up again with no problem. So eventually, when I get the time, I will replace the power IC on the bad board. But for now, all is good.
Thanks to you all for your assistance.
prahsper said:
Phone will not turn on and charge until I put a new battery replacement in it-only for it to drain fast.
Click to expand...
Click to collapse
What exactly do you mean when you say "put a new battery replacement in"? You mean that you have opened the phone and put in new batteries? How did you put it back together? It is supposed to be sealed, and many things can go wrong after opening the enclosure.
Master_yoda said:
What exactly do you mean when you say "put a new battery replacement in"? You mean that you have opened the phone and put in new batteries? How did you put it back together? It is supposed to be sealed, and many things can go wrong after opening the enclosure.
Click to expand...
Click to collapse
Instead of for someone typing out the answer to that just go to YouTube and search for Samsung Galaxy Note 8 battery replacement and you'll see the entire process!
MrMike2182 said:
Instead of for someone typing out the answer to that just go to YouTube and search for Samsung Galaxy Note 8 battery replacement and you'll see the entire process!
Click to expand...
Click to collapse
My comment was not so much about the process, but about the result. Or shall I say consequences of the action? If one opens the seal, replaces the battery (not just once, but several times) and then complains about the battery not working normally is in my opinion a bit cheeky.

Categories

Resources