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Hi All,
I have a weird problem with my captivate of not connecting to my home network. Let me start by telling that I have searched the solutions and tried doing everything except full factory reset. I have rebooted the phone, done reset on my router (Wifi was working just fine earlier.. so I think settings was not an issue. But I still did it), I removed the file data/wifi/bcm_supp.conf and let it regenerate it. Captivate displays "Obtaining IP Address" and it just stays there. I also see that IP address is being assigned to captivate in my router
Captivate is rooted stock Froyo
Router security: WEP
form the Wifi list, I found one unsecured network and captivate connects to that router just fine (signals are very week though...). I tried removing the security on my router but it still stuck on "Obtaining IP address".
Can you please please help me?? As I mentioned earlier, It was working just fine and suddenly stopped working two days back.
These all app updates are eating away my limited data of 200M.
Thanks a millian.
What's your router model ?
What channel are you running on ?
Are others routers close to you running on the same channel ?
Have you tried another channel ?
Did you try WPA2 ?
Could be incompatibility with your router. That happened to me before with my old router. It didn't work with some cell phone wifi devices.
Sent using XDA App
Try using the app "FXR." I had the same issue a couple times and this app seemed to fix it. It took a few tries though. I think it might be a router problem. I use the Linksys wrt54g.
You could also try assigning a static IP address to your device on the router side, and then telling your phone to use that address. I've used that in the past to some success.
As a test, have you tried (temporarily) disabling the security on your router to see if it connects?
I have a similar problem since upgrading to the past 3 nightlies. My phone sees and connects to my home network and says it has strong signal, but when I try to access Market or Internet it says there's a network error and I can't get thru. My two computers (one hard wired and one wi-fi) don't seem to have any problem hooking in to the internet, just my SGS1
Moozh1 said:
Try using the app "FXR." I had the same issue a couple times and this app seemed to fix it. It took a few tries though. I think it might be a router problem. I use the Linksys wrt54g.
Click to expand...
Click to collapse
Does the 'FXR' app set up IP addresses?
The App didn't work for me. I tried that yesterday. I was reading the similar problems on some other site yesterday and I found the following that solved my issue. In case someone like me still struggling with the WiFi problem.
Delete file data/wifi/bcm_supp.conf
Delete file /data/misc/dhcp/dhcp_list
reboot the device and it will create these files again and you will have to enter your WiFi password again in order to connect.
I am really glad that my WiFi is working back again.
FYI, I'd change the WEP to WPA.
cappysw10 said:
FYI, I'd change the WEP to WPA.
Click to expand...
Click to collapse
Where do you go to change that setting? I've been all thru the wi-fi settings and advanced settings, but didn't see anything that referred to WEP or WPA.
Just realized we're talking now about the router, not the phone, duh!
Yes, I certainly need to bump up the security settings on my router.
cappysw10 said:
FYI, I'd change the WEP to WPA.
Click to expand...
Click to collapse
22andy2 said:
The App didn't work for me. I tried that yesterday. I was reading the similar problems on some other site yesterday and I found the following that solved my issue. In case someone like me still struggling with the WiFi problem.
Delete file data/wifi/bcm_supp.conf
Delete file /data/misc/dhcp/dhcp_list
reboot the device and it will create these files again and you will have to enter your WiFi password again in order to connect.
I am really glad that my WiFi is working back again.
Click to expand...
Click to collapse
I used root explorer, but could not locate the files you mentioned. Directories were there just not files. I'm still exploring the router side. Thanks for the info tho.
I just got an Sony Xperia T,
now I was trying to connect is to my router with the 5ghz-band, but the Xperia T can't find the network,
so then manually added the network, inserterd password, but then it says that the network isn't within reach,
but i'm sitting next to the router, the 2.4ghz-band works fine, and sony confirms that the phone should work with
the 5ghz-band in the white paper of the phone. Does anyone know how to solve this problem?
BTW, my router is a Netgear WNDR3700 Dual Band.
Dutchmann said:
I just got an Sony Xperia T,
now I was trying to connect is to my router with the 5ghz-band, but the Xperia T can't find the network,
so then manually added the network, inserterd password, but then it says that the network isn't within reach,
but i'm sitting next to the router, the 2.4ghz-band works fine, and sony confirms that the phone should work with
the 5ghz-band in the white paper of the phone. Does anyone know how to solve this problem?
BTW, my router is a Netgear WNDR3700 Dual Band.
Click to expand...
Click to collapse
On your router have you set it to dual band as a lot of the time they have it defaulted to 2.4 b/g so you'd need to change it to auto or whatever option allows all. On my Linksys it says 2.4 and 5 as an option in the dropdown. That would be the only reason I can think of. Have you tried with any other device to connect to your 5ghz network?
Likely a router compatibility issue. I can connect to a Linksys e4200 on 5ghz with no problems
Sent from my Xperia T
My Xperia T refuses to connect to my WiFi AP. It's only 2.4GHz, but according to the logs on the AP, it isn't even trying. On the phone side I very briefly see "Connecting" or similar on the AP list, then it reverts to Saved.
Log on phone is filled with entries like this:
Code:
I/wpa_supplicant( 565): wlan0: Trying to associate with 00:0c:42:XX:XX:XX (SSID='LFWnet' freq=2412 MHz)
I/wpa_supplicant( 565): wlan0: CTRL-EVENT-ASSOC-REJECT bssid=00:0c:42:XX:XX:XX status_code=1
MAC's partially XX'd
This happened on the stock Vodafone ROM, and still occurs on the Generic UK posted in General. I have tried WPA and WPA2, TKIP and AES, different channels, disabling N etc etc, still the same
Tried soft/hard reboots, wipes etc, nothing. It has connected to other public and protected AP's fine.
Am gutted as changing my AP to work around this problem is a no-go. Not had any problems with various other laptops and phones, including other SE/Xperia devices.
LadFromWales85 said:
This happened on the stock Vodafone ROM, and still occurs on the Generic UK posted in General. I have tried WPA and WPA2, TKIP and AES, different channels, disabling N etc etc, still the same
Tried soft/hard reboots, wipes etc, nothing. It has connected to other public and protected AP's fine.
Am gutted as changing my AP to work around this problem is a no-go. Not had any problems with various other laptops and phones, including other SE/Xperia devices.
Click to expand...
Click to collapse
I'm on generic UK rom and using a BT Home Hub without any problems. I've also got my old dLink wireless n router I use as a print server and it works fine with that too. My brother has a Sky router (Netgear I think) and that works fine.
I think you must be unlucky.
---------- Post added at 07:11 AM ---------- Previous post was at 07:07 AM ----------
Is your SSID published? Have you tried turning off all security on the router to see if you can connect then? (obviously I'm not suggesting you leave it unsecured but it is something to try.)
Also, posting your router details may give you an idea if others have been successful with that router before you splash any cash on a new one.
Hi, my Xperia T also is not able to connect with my e4200 5 GHz WiFi. My Laptop and a Samsung Phone works without any problems... I read (sorry I don´t remember the forum link) Sony did not enable the 5 GHz frequency because of driver issues. But if it works on some phones, maybe it´s a provider specific issue like the permanent bootloader lock?
Might be worth updating the firmware of your router?
Sent from my LT30p using xda app-developers app
I think I found the problem, the 5ghz band of my router doesn't have much range appearently, when i'm trying to find the 5ghz band outside of my house, i can't find it, I can only find it when i'm in my room, that's where the router stands, but the 2.4 ghz band has a much better range, I can connect to is almost 20-30 meters outside of my house. I'm wondering when Netgear is coming out with an update for my router, hopefully that will solve the problem, or maybe it will be solved when the Xperia T gets an update to Jelly Bean.
Dutchmann said:
I think I found the problem, the 5ghz band of my router doesn't have much range appearently, when i'm trying to find the 5ghz band outside of my house, i can't find it, I can only find it when i'm in my room, that's where the router stands, but the 2.4 ghz band has a much better range, I can connect to is almost 20-30 meters outside of my house. I'm wondering when Netgear is coming out with an update for my router, hopefully that will solve the problem, or maybe it will be solved when the Xperia T gets an update to Jelly Bean.
Click to expand...
Click to collapse
Hi there,
I've just bought the Xperia T and I'm pretty disappointed I can't use my home wifi.
I'm having exactly the same problem - I can see my connection and connect (sometimes) but it is a very poor connection, then after a minute or says "Not in range". If I go outside (which is actually closer to where the modem is) I can get data at an acceptable speed.
Sorry I'm such a noob but can you explain to me where the limitation lies and how I might fix it. Every other device used in the house works - even an old iphone 3gs - I'm surprised Sony's newest phone hasn't implemented technology that must have been in use for years.
Or if it is the modem - any ideas on how to change it.
Sorry - can't give you details - the modem is locked in the landlords garage - so I can't see what make it is.
Thanks for helping a noob.
I have faced the same problem with my TX when connecting to my AP.
I think there is WIFI problem in receiving the WIFI signal of security mode WPA2/WPA.
You can change the WIFI security mode to WEP or No security.
My device can connect the WEP mode WIFI.
Hope you can solve the problem!
pechnatunk said:
Hi there,
I've just bought the Xperia T and I'm pretty disappointed I can't use my home wifi.
I'm having exactly the same problem - I can see my connection and connect (sometimes) but it is a very poor connection, then after a minute or says "Not in range". If I go outside (which is actually closer to where the modem is) I can get data at an acceptable speed.
Sorry I'm such a noob but can you explain to me where the limitation lies and how I might fix it. Every other device used in the house works - even an old iphone 3gs - I'm surprised Sony's newest phone hasn't implemented technology that must have been in use for years.
Or if it is the modem - any ideas on how to change it.
Sorry - can't give you details - the modem is locked in the landlords garage - so I can't see what make it is.
Thanks for helping a noob.
Click to expand...
Click to collapse
Skylegend said:
I have faced the same problem with my TX when connecting to my AP.
I think there is WIFI problem in receiving the WIFI signal of security mode WPA2/WPA.
You can change the WIFI security mode to WEP or No security.
My device can connect the WEP mode WIFI.
Hope you can solve the problem!
Click to expand...
Click to collapse
Hmmm, that's strange - my modem is set to WEP and it's not really a connection problem but a signal strength problem. But like I said - no other device has this issue. It is hard to test - right now I'm accessing this from a cloud connection which is average compared to another I used this morning, though much better than at home. But I don't know how close I am to the transmitter right now.
Hello again,
I'm still trying to get to the bottom of this:
So my Xperia T can connect and use the wifi in my house fine IF I am within 2-3 metres of my router, which has the following settings -
O2 Wireless Box, model - TG585v7
Software release - 8.2.7.7
Boot loader 1.0.0
Interface Type: 802.11b/g
Band: 2.4G Hz (This unfortunately cannot be changed)
It is currently set to WEP security but when I changed to WPA-2 there was still no change - could only connect when a couple of metres away.
Also even when holding my phone 10cm away from the router I still only get a "Good" connection. So I started to think it must be my phone that is faulty - I've been to coffee shops and picked up the free Cloud wifi ok, though one kept dropping in and out. And I have been into mobile phone shops testing their wifi and it connects.
But yesterday I went to Carphone Warehouse and compared to one of their demo Xperia T phones - the demo was connected to their wifi fine yet my phone could not even "see" their connection - I was sure it was my phone.
But now I'm really confused - today I went to a different Carphone warehouse - there was no demo phone but I picked up their signal and the quality was "Excellent" - something I'd never seen before.
My phone is locked to T-Mobile - can a carrier locked phone somehow restrict access to certain routers?? Seems very weird to me, though I am quite a novice at all of this.
Any help would be much appreciated.
Thanks.
locked phone won't block AP access... maybe backup your data and try master reset.. factory reset... don't need erase sd card.
Sent from my LT29i using xda app-developers app
Are you using the T-Mobile WiFi app? If so delete your connection from settings, then set your home WiFi via the T-Mobile app, it may be connecting to the open one not your full one.
If you don't use the app, I would change the channel on the router and try that.
Sent from my LT30p using xda app-developers app
xperia t
I use Xperia T in Turkey but I bought ıt in Bosnia. I checked my phone's ID and ın myphone has got Vodafone Wi-Fi .. When My phone's Wi-Fi is online then suddenly myphone begin afresh itself. What is the problem please help me ..
I had the same problem then I discovered it happen only in stock firmware or stock based ROM. Try Flashing CM10 or CM10.1. Your problem will likely be solved.
Hi,
I'm at a conference and I've lost wifi access from my XPZ (C6603). I'm on stock 4.2.2 build 10.3.1.A.2.67
The phone connects to the main network, but then there's no internet access. My colleague has a XPS and connects without a problem and mine was working yesterday. I have access when connecting through LTE but I'm paying roaming
Google chrome tells me error: DNS_PROBE_POSSIBLE. I have tried many things already google search for the problem, restart phone several times, forget network, changes in DNS from DHC to static, ...
Any solution before trying to re-install the phone firmware?
Thanks a lot!:crying:
alexpraga said:
Hi,
I'm at a conference and I've lost wifi access from my XPZ (C6603). I'm on stock 4.2.2 build 10.3.1.A.2.67
The phone connects to the main network, but then there's no internet access. My colleague has a XPS and connects without a problem and mine was working yesterday. I have access when connecting through LTE but I'm paying roaming
Google chrome tells me error: DNS_PROBE_POSSIBLE. I have tried many things already google search for the problem, restart phone several times, forget network, changes in DNS from DHC to static, ...
Any solution before trying to re-install the phone firmware?
Thanks a lot!:crying:
Click to expand...
Click to collapse
Come on, am I the first one to get one of this? When I got back to the hotel the wifi was working fine... I guess I will have the same problem again tomorrow. Any solution?
Getting this too on a hospital wifi hotspot. What's going on here?
Sent from my GT-N7100 using Tapatalk
EP2008 said:
Getting this too on a hospital wifi hotspot. What's going on here?
Sent from my GT-N7100 using Tapatalk
Click to expand...
Click to collapse
In the meantime, the problem solved by itself. When I returned to the hotel I had no problem in connecting to the hotel's wifi and then the next day I could connect at the conference site.
So it seems that some how the problem is in between the phone and the router that gets stuck to an IP address and the solution passes trough either connecting to a different hotspot or reseting the routers.
alexpraga said:
In the meantime, the problem solved by itself. When I returned to the hotel I had no problem in connecting to the hotel's wifi and then the next day I could connect at the conference site.
So it seems that some how the problem is in between the phone and the router that gets stuck to an IP address and the solution passes trough either connecting to a different hotspot or reseting the routers.
Click to expand...
Click to collapse
As it turns out for my situation is that the hospital has been having Internet issues. Perhaps all they need to do is reset the router. Considering I'm hooked up to several machines, I'll continue to use my mobile data.
Sent from my GT-N7100 using Tapatalk
Hi guys, this morning I received the notification that an update was ready (4.4.2 update, I live in Italy but my One is from Norway). Well, just ended the update, and since that moment, I' m not able to connect to any Wi-Fi network, even if from favorites. It founds networks, says connection in progress, and then nothing. Has anyone founded this kind of problem?
Sent from my HTC One using xda app-developers app
gezzy said:
Hi guys, this morning I received the notification that an update was ready (4.4.2 update, I live in Italy but my One is from Norway). Well, just ended the update, and since that moment, I' m not able to connect to any Wi-Fi network, even if from favorites. It founds networks, says connection in progress, and then nothing. Has anyone founded this kind of problem?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Try to erase cache or factory reset:cyclops:
gezzy said:
Hi guys, this morning I received the notification that an update was ready (4.4.2 update, I live in Italy but my One is from Norway). Well, just ended the update, and since that moment, I' m not able to connect to any Wi-Fi network, even if from favorites. It founds networks, says connection in progress, and then nothing. Has anyone founded this kind of problem?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Just updated, no problem with WiFi
How can I clear wifi cache without root?
Sent from my HTC One using xda app-developers app
gezzy said:
How can I clear wifi cache without root?
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Connect your phone into fastboot mode and type fastboot erase cache
Sent from my HTC One using xda app-developers app
Just solved, the problem was the Wi-Fi protection. It seems to not connect on router with Wep, in Wpa everything works like a charm.
gezzy said:
Just solved, the problem was the Wi-Fi protection. It seems to not connect on router with Wep, in Wpa everything works like a charm.
Click to expand...
Click to collapse
Yep, alot of firmware versions do have issues with WEP encrypted WiFi networks.
WPA is the way to go.
Try4Ce said:
Yep, alot of firmware versions do have issues with WEP encrypted WiFi networks.
WPA is the way to go.
Click to expand...
Click to collapse
Good to know. I never knew about this problem...
Tried again with my router (Netgear DG834G v3), and my One won't connect in Wep neither in wpa. This morning i have tried with another router (an HTC One used like hotspot) and it was ok.
Now I've tried with that other router in wep, and it connects too. Before the update everything was ok with the netgear...someone can help me?
gezzy said:
Tried again with my router (Netgear DG834G v3), and my One won't connect in Wep neither in wpa. This morning i have tried with another router (an HTC One used like hotspot) and it was ok.
Now I've tried with that other router in wep, and it connects too. Before the update everything was ok with the netgear...someone can help me?
Click to expand...
Click to collapse
I am also having problems connecting to a Netgear router with WPA security after the update to 4.4.2 (ARHD 51), anybody have an idea what could be causing it? I could connect fine before upgrading to 4.4.2
You try this:
Change the device name under Bluetooth, restart device and connect to WiFi router again.
Sorry guys, I found solution 3 days ago, but didn't post it thinking I was the only with this problem. To solve it, go in settings, Wi-Fi, click on three dots up on the right, advanced and then mark the last voice in the menu (in italian I nave "IP automatico DLNA", and I think in english is " IP automatic DLNA"). It turn works in Wep, wpa, wpa2...everything)
Previously saved Wifi's not connecting after 4.4.2 update
gezzy said:
Sorry guys, I found solution 3 days ago, but didn't post it thinking I was the only with this problem. To solve it, go in settings, Wi-Fi, click on three dots up on the right, advanced and then mark the last voice in the menu (in italian I nave "IP automatico DLNA", and I think in english is " IP automatic DLNA"). It turn works in Wep, wpa, wpa2...everything)
Click to expand...
Click to collapse
I also face the same problem. I tried the above said method as well. But dint work. It seems that the problem is with only those saved networks before update. Can someone help me with this. Thanks
Hey there,
I seem to having the same problem. After updating my HTC one to android 4.4.2 I cannot connect to my WIFI anymore. The wifi is connecting and then nothing happens anymore. Can anybody help me with this
Thank you!
1. go to your router setting>> wireless setting>> disable the password required.
2. connect to your home WiFi from your device, see if connected (hope it does)
3. go to your router setting>> wireless setting>> enable password required (WPA/2)
4. connect to your home WiFi from your device with the new password.
It works for me, hope i helped.
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
zolty26 said:
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
Click to expand...
Click to collapse
IT WORKS FOR ME!! I just had to register here to say thanks, but this really works for me. Was using my room wifi running WEP, after a 300+mb 4.4.2 update to my HTC One, it just kept hopping between scanning and connecting and scanning.....was frustrated with it. I tried with another router, running WEP too and going out the same internet pipeline and it worked, just not my room router.
tried manually inputting mac address at my room router but didn't work, turn off/on multiple times but nope, was wondering if router problem or phone problem.
but then i change the displayed device name from Android_524b to HTC One case sensitive and voilah, it immediately worked, pick up the nice beloved wireless signal on the notice bar, and everything back to normal.....
no hard reset, no router re programming, no tearing the whole house to reprogram every darn piece of equipment. thank you so much
(btw, my router is a super old netgear g connection 2.4ghz adsl modem router. tried the frequency band changing to 2.4ghz but had no effect earlier)
zolty26 said:
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
Click to expand...
Click to collapse
It works like a magic!
Thank you very much.
no luck for me
twz91 said:
It works like a magic!
Thank you very much.
Click to expand...
Click to collapse
I've tried all suggestions in all of the forums that list a fix for my wifi problem and still no luck. still waiting on htc support to get back with me
Thanksssss!!!!!!!!!!!
zolty26 said:
To fix wi-fi problem on 4.4.2 android you have to rename Wi-fi Direct device name.
To do that you have to go:
WiFi - then 3 dots - WiFi Direct - 3 dots - Rename Device - HTC One.
Click to expand...
Click to collapse
thank you very very very very very much !!!!!! me also register an account to thank you.
Hi i am having a strange problem with my phone connecting to my WiFi at home on my phone. I find it will not stay connected to my router. I put the WPA2 code in and my phone says connected then it forgets the network and asks me for the code again. My phone connects to WiFi at work so i thought it was my router but my computer and Xbox work fine still on-line. It just seem to be a problem between my phone and router. I have tried lots of things from hard resetting my phone to changing the security on my router and resetting it I am now at the point where i am at a loss and have no idea how to resolve my problem. I have updated the software on my phone but still no joy Does anyone out there have the same problem or able to advise
Thanks
Hi,
I can't find anything relevant for you, so I will have your thread moved to your device section. ?
XDA Visitor said:
Hi i am having a strange problem with my phone connecting to my WiFi at home on my phone. I find it will not stay connected to my router. I put the WPA2 code in and my phone says connected then it forgets the network and asks me for the code again. My phone connects to WiFi at work so i thought it was my router but my computer and Xbox work fine still on-line. It just seem to be a problem between my phone and router. I have tried lots of things from hard resetting my phone to changing the security on my router and resetting it I am now at the point where i am at a loss and have no idea how to resolve my problem. I have updated the software on my phone but still no joy Does anyone out there have the same problem or able to advise
Thanks
Click to expand...
Click to collapse
I'm not sure but I read somewhere this is a bug in the htc software. You can fix it by having a wpa code shorter the 6 characters I believe. Or maybe try changing to other wifi security protocol
XDA Visitor said:
Hi i am having a strange problem with my phone connecting to my WiFi at home on my phone. I find it will not stay connected to my router. I put the WPA2 code in and my phone says connected then it forgets the network and asks me for the code again. My phone connects to WiFi at work so i thought it was my router but my computer and Xbox work fine still on-line. It just seem to be a problem between my phone and router. I have tried lots of things from hard resetting my phone to changing the security on my router and resetting it I am now at the point where i am at a loss and have no idea how to resolve my problem. I have updated the software on my phone but still no joy Does anyone out there have the same problem or able to advise
Thanks
Click to expand...
Click to collapse
If your phone connects at work with no problems, than its not the phone. The problem will be between the connection to your router. If changing protocol dint work, you can try open network (No pass, just for testing) if connects then its the security.
You can also check in wi-fi advance settings "wi-fi frequency band" its set to auto.