Is this normal? - AT&T Galaxy Note 3 Q&A, Help & Troubleshooting

For the screen to cause fast battery drain like this? Another thing, the device gets immensely hot, very quickly when playing real racing 3. Even on power save. Is that a note 3 thing too?
Edit: would like to add that screen was on 95% of that time
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Screen on time like that and high brightness will cause any phone to eat up the battery and get hot...Play games on a tablet ....
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I'm not asking for a magic cure-all, but there's no way in the world I could afford any tablet, not on my payrate. I only got the note 3 by trading a bunch of stuff. I was just under the impression that new devices were supposed to get LESS warm than their older counterparts. This device reminds me of owning a tegra 3 phone..
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prichm1992 said:
I'm not asking for a magic cure-all, but there's no way in the world I could afford any tablet, not on my payrate. I only got the note 3 by trading a bunch of stuff. I was just under the impression that new devices were supposed to get LESS warm than their older counterparts. This device reminds me of owning a tegra 3 phone..
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Click to collapse
I understand your dilemma ,.I do all my vids, games, movies ..etc on my tab...to avoid heating up my phone and burning the battery down. Somebody else here might chime in and have a solution for you..I wish I could be of more help.
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GalaxyNotesTx said:
I understand your dilemma ,.I do all my vids, games, movies ..etc on my tab...to avoid heating up my phone and burning the battery down. Somebody else here might chime in and have a solution for you..I wish I could be of more help.
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Click to collapse
How long was the screen on for?
It's normal for any device to get hot when playing games, especially when running graphically intensive apps. It has nothing to do with whether the device is old or new.

About 50 minutes out of the 55
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prichm1992 said:
About 50 minutes out of the 55
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That sounds about right then. Screen time can usually last up to 5 hours before the battery dies.

Installing dynamic kat actually 100% fixed heat and really improved screen on batt life. I only use 6-12% an hour. Depending on cpu load
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Related

Phone gets hot

Have you guys noticed that this phone gets hot fairly quickly during use? Also seems to suck the battery down pretty fast, too. By product of faster processor compare to the Note 2?
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Haven't had any issues. Everything is comparable or better than note 2 with the same usage patterns so far. Going to try some games (like Nova 3) and asphalt to see how it does.
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Mine certainly gets pretty warm with regular use. Battery also is not what I was hoping for. I am new to android and the note phones though so am trying to mess around with changing settings and such.
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I have a thin case on mine. I notice no heat whatsoever. Also, I've never had better battery life. I use the hell out of it, too. My Note 1 and my Captivate were power hogs, though. That's all I have to compare it to.
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Personally, i love the battery life on this phone. Thats coming from an S4. I used to have to put my S4 on the charger before the end of the day because it was in the yellow. Thats from around 740 in the morning til around 6 in the evening. Now, on the same usage, with the Note 3, by around 9 at night the battery is still sitting around 50%.
Wow, any special settings you are using? I am already charging my device today as I was bellow 50% with only a little over 2 hours of screen useage.
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drmacrofish said:
Wow, any special settings you are using? I am already charging my device today as I was bellow 50% with only a little over 2 hours of screen useage.
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There has to be an app running amok, or you are in a bad signal area, or you have every possible setting on to be charging that often unless you have a bad battery. I usually get about 4 hours screen time over 24 hours and usually have 45 to 50% left. Just did 24 hours with 4 hours screen, 2 hours music listening while mowing my yard and downloaded 2.5 GB of data over LTE and had 39% left.
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Mad383Max said:
There has to be an app running amok, or you are in a bad signal area, or you have every possible setting on to be charging that often unless you have a bad battery. I usually get about 4 hours screen time over 24 hours and usually have 45 to 50% left. Just did 24 hours with 4 hours screen, 2 hours music listening while mowing my yard and downloaded 2.5 GB of data over LTE and had 39% left.
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Click to collapse
I have a lot of the extra settings turned off. I have power saver on for screen management. Wifi scanning for apps is off. Bluetooth on only when I need. Screen brightness set to auto. Phone is running stock ROM, no rooting. It often feels warm around the camera area. I have been consistently running out of juice by about 12 to 13 hours of use. I don't know....
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Max temp I noted are 93F approx.
drmacrofish said:
I have a lot of the extra settings turned off. I have power saver on for screen management. Wifi scanning for apps is off. Bluetooth on only when I need. Screen brightness set to auto. Phone is running stock ROM, no rooting. It often feels warm around the camera area. I have been consistently running out of juice by about 12 to 13 hours of use. I don't know....
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Pretty much the same settings as mine. I leave GPS on always. Do not use the power saving management features.
Try going into developer options and limiting the number of background activities to 3 or 4 and see if this helps any.
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Update. Got mine to 103 F using Skype whilst whilst video talking.
Talking of which the Skype app is ****e compared to IOS version . I couldn't even disable external speaker no option, also when I put the phone to my ear the external speaker is still engaged as is the front facing camera POOH!
No issue here either.....phone is alot faster...battery life is insane....i have never had battery like this with my note 2....i can run for days without charging....great device...highly recommended........you might have a bad unit....you figure they push these out so fast...your bound to get a few duds...i would return for new one.....just my 2 cents.....
I've had no issues with mine but my girlfriend has had a weird charging issue once. In the middle of charging it stopped and said that it was over heating. Thought that was pretty odd seeing as how she wasn't using it at all.
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I was able to get mine to heat up significantly by running benchmarks 5 times in a row and then running asphalt 7. Not normal usage so I am not to worried about it.
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unbearably HOT
Today I was listening to mp3 music off the memory card and noticed the phone got unbearably HOT and battery drain was around 50% in less than 2 hours.
This is normal usage and it should never get warm for playing mp3 music.
I am curious to know how many have a heating issue.
Looks like mine is going to be replaced.
No heat what so ever.... Battery life amazing and that is with pretty much everything on!
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I noticed Google + was using a lot of battery so I shut it down. Phone still gets very warm around the camera while screen is off and phone doing nothing
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I had an issue with heat the 1st day. I shut down and charged to full, booted up and never had an issue since. And I yes this phone all day long now.
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chadiz said:
Today I was listening to mp3 music off the memory card and noticed the phone got unbearably HOT and battery drain was around 50% in less than 2 hours.
This is normal usage and it should never get warm for playing mp3 music.
I am curious to know how many have a heating issue.
Looks like mine is going to be replaced.
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Click to collapse
There is most likely something running in the background causing this. I listen to mp3s for several hours nonstop off my SD card without any heating issues. Try killing all apps and clearing memory with the task manager then run the music app and see if the heating issue persists.
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Well, for the last few days I was not happy with battery life and was getting a lot of warmth on the back as well around the camera. Last night I shutdown the phone totally and rebooted. Had a few updates pop up for some Samsung apps when the phone booted up. Today, battery has been quite stellar. No real warmth either. I am at 70% charge at end of the day with 11 hours on battery and 2 hours screen time. Interested to see if this continues tomorrow. I would recommend shutting down the phone and reboot to see how it goes.
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My note 3 is scoring way low on benchmarks!

Every test I throw at this is scoring way way low!!! Like not even beating the s4! Or the HTC ONE!!! Is anyone else seeing this?
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Bs!
https://www.dropbox.com/s/9eu9ds747bz7tbl/2013-12-06-10-37-40.png
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I got 22296 on QS full benchmark
How? Quadrant standard? Are u completely stock?
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Rooted
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drakeymcmb said:
Rooted
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Hey buddy. I'm rooted too. But I haven't put a custom rom on it. I just have exposed installed on it. Do u have any thoughts on y I'm scoring so low? I'm thinking maybe I need to get a replacement through Samsung.
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Stock...
Stock..stuiped xda app not working correctly
you usually just have to clear the dalvik cache.I recommend a app called root cleaner.
I didn't root yet to clear cache... I'll be doing that tonight...
Anyways I used antutu 34989 score..completely stock
Rooted and debloat
zounduser said:
Every test I throw at this is scoring way way low!!! Like not even beating the s4! Or the HTC ONE!!! Is anyone else seeing this?
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How is your phone running? If it's running good, why in the world are you worried about a synthetic benchmark?
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WizeGuyDezignz said:
How is your phone running? If it's running good, why in the world are you worried about a synthetic benchmark?
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Are u kidding me? You're joking right? So If u bought a phone for 725.00 and u were scoring way less scores than u should b....u wouldn't b a little concerned?
Look. ....... if it was scoring low here and there I wouldn't worry about it. But this is bs!! 15000!!! Really! On a phone with the snapdragon 800 and 3 gigs of ram!!! Yes I'm a little worried. I believe u would b too bro.
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zounduser said:
Are u kidding me? You're joking right? So If u bought a phone for 725.00 and u were scoring way less scores than u should b....u wouldn't b a little concerned?
Look. ....... if it was scoring low here and there I wouldn't worry about it. But this is bs!! 15000!!! Really! On a phone with the snapdragon 800 and 3 gigs of ram!!! Yes I'm a little worried. I believe u would b too bro.
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Bro, I've seen you around a while and believe me, I didn't mean any disrespect. I understand that's low and I guess I would be a little concerned too.
I was just thinking overall that I am more concerned about how my phone is actually running. But I see your point about the low score. I really don't know what could be causing it but good luck bro!
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WizeGuyDezignz said:
Bro, I've seen you around a while and believe me, I didn't mean any disrespect. I understand that's low and I guess I would be a little concerned too.
I was just thinking overall that I am more concerned about how my phone is actually running. But I see your point about the low score. I really don't know what could be causing it but good luck bro!
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I wasnt trying to b disrespectful either bro. And ya I remember u too. It just sucks paying top dollar for a phone, then seeing less scores than the phones that are 6 months older with the snapdragon 600!! I'm pretty pist about it.
And what makes it worse is seeing another user with the exact same phone scoring 23000!
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zounduser said:
I wasnt trying to b disrespectful either bro. And ya I remember u too. It just sucks paying top dollar for a phone, then seeing less scores than the phones that are 6 months older with the snapdragon 600!! I'm pretty pist about it.
And what makes it worse is seeing another user with the exact same phone scoring 23000!
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Click to collapse
Yeah, I hear ya bro. I initially was very happy with this phone and I mostly still am. But little things are starting to wear on me and I've been having thoughts of jumping ship.
The community for this phone is surprisingly the least active of any phone that I've ever owned. It's kind of a downer. I understand the whole locked bootloader thing, but it seems like interest is low in this phone but I'm not sure why other than the locked bootloader.
Another reason is the wifi issues. I frequently get the unstable connection message and lately my wifi performance has been terrible. I can't even watch a YouTube video without it constantly buffering.
And it seems like there is no fix in sight from Samsung. Not sure when or if there will ever be a fix.
I got in on that $150 promo code for the Moto X and I'm heavily considering getting one as an extra phone worst case scenario. But if I somehow like it, I might dump this phone and make a little profit in the process. Not sure yet.
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WizeGuyDezignz said:
Yeah, I hear ya bro. I initially was very happy with this phone and I mostly still am. But little things are starting to wear on me and I've been having thoughts of jumping ship.
The community for this phone is surprisingly the least active of any phone that I've ever owned. It's kind of a downer. I understand the whole locked bootloader thing, but it seems like interest is low in this phone but I'm not sure why other than the locked bootloader.
Another reason is the wifi issues. I frequently get the unstable connection message and lately my wifi performance has been terrible. I can't even watch a YouTube video without it constantly buffering.
And it seems like there is no fix in sight from Samsung. Not sure when or if there will ever be a fix.
I got in on that $150 promo code for the Moto X and I'm heavily considering getting one as an extra phone worst case scenario. But if I somehow like it, I might dump this phone and make a little profit in the process. Not sure yet.
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Don't get rid of it bro. This phone is a beast! The screen is sick, the camera, the s pen, all the features. Ya bro this phone is no slouch! I was having bad wifi quality too. And sometimes my data was spotty. But ever since the update. ... my videos haven't buffered once and haven't had a data drop.
Plus this right here is great news!
http://forum.xda-developers.com/showthread.php?t=2554411
Don't give up yet buddy.
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WizeGuyDezignz said:
Yeah, I hear ya bro. I initially was very happy with this phone and I mostly still am. But little things are starting to wear on me and I've been having thoughts of jumping ship.
The community for this phone is surprisingly the least active of any phone that I've ever owned. It's kind of a downer. I understand the whole locked bootloader thing, but it seems like interest is low in this phone but I'm not sure why other than the locked bootloader.
Another reason is the wifi issues. I frequently get the unstable connection message and lately my wifi performance has been terrible. I can't even watch a YouTube video without it constantly buffering.
And it seems like there is no fix in sight from Samsung. Not sure when or if there will ever be a fix.
I got in on that $150 promo code for the Moto X and I'm heavily considering getting one as an extra phone worst case scenario. But if I somehow like it, I might dump this phone and make a little profit in the process. Not sure yet.
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Click to collapse
I'm not having any issues with WiFi? I.m currently using a Belkin router on 2.4 and 5.0 GHz. You don't have a metal case on do you? Or anything near your router that could be interfering?
I personally wouldn't get rid of your phone either ...You have to remember this phone is still newer, Wait till after Christmas and watch how many more at&t note 3 users come...Development is still young I've seen this stage in almost all my experiences with prior phones. Soon as we get the boot-loader fix,,,Watch how many roms, And ported material fly this way.
zounduser said:
Don't get rid of it bro. This phone is a beast! The screen is sick, the camera, the s pen, all the features. Ya bro this phone is no slouch! I was having bad wifi quality too. And sometimes my data was spotty. But ever since the update. ... my videos haven't buffered once and haven't had a data drop.
Plus this right here is great news!
http://forum.xda-developers.com/showthread.php?t=2554411
Don't give up yet buddy.
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Click to collapse
You talking about the mj5 update? If so, I'm afraid to take it since there is no way to odin back to stock if something happens. What do you think?
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WizeGuyDezignz said:
You talking about the mj5 update? If so, I'm afraid to take it since there is no way to odin back to stock if something happens. What do you think?
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Click to collapse
Ya mj5. I think it's totally up to u. Mine auto updated, so I didn't have a choice. I wish it would have fixed the power button lag, and I wish they would have left the keyboard white. But ya we have a way to get roms on mj5 and I'm sure a Odin will b out sooner rather than later.
Up to u my man.
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What could be killing my battery so quickly?

It seems that Android System uses a really high amount of battery, and I'm wondering if anyone has any ideas, or would know how to find out.
My battery lasts around 5 hours anymore, doing the same thing I used to do when it lasted 17+.
Any help would be super appreciated.
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johnequickiii said:
It seems that Android System uses a really high amount of battery, and I'm wondering if anyone has any ideas, or would know how to find out.
My battery lasts around 5 hours anymore, doing the same thing I used to do when it lasted 17+.
Any help would be super appreciated.
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Click to collapse
Why are you on JB? What setup are you using? Also, a screen shot from Wakelock detector would be appreciated.
I'm rooted stock 4.3. I just didn't really like the update from it, so I went back to 4.3.
I was fine til about a week ago.
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johnequickiii said:
I'm rooted stock 4.3. I just didn't really like the update from it, so I went back to 4.3.
I was fine til about a week ago.
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Click to collapse
More screenshots pl0x.
EDIT: Wakelock detector, and more GSam perspectives would be nice.
There seems to be no out of the ordinary wakelock events, but I will supply a GSam when I can.
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Is this amount of Phone Radio usage normal?
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johnequickiii said:
Is this amount of Phone Radio usage normal?
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Click to collapse
I noticed that on 4.3, yeah, the phone radio was the biggest consumer of battery, butconsidering your usage, perhaps screen usage should be greater. Regardless, you're getting 4SOT/23.5SBY which is far better than I'm getting (2.5/14) on KK. lol
If you think about it, if nothing is waking your device, the phone radio is the only thing using power during sleep. So I guess it makes sense.
How about this? Supposing it has to do with the end of charge mechanic of the cpu, but it's worth a check.
Perhaps the battery is just going bad, after a year?
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Any other ways I could see what's causing such a drain on the battery? I fear pretty soon keeping it plugged in won't even give it charge enough to stay on.
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Or maybe something about this may help figure it out? I put it in Airplane Mode while charging and it didn't seem to make a difference in the rate at which it charged.
Could that possibly narrow down the cause?
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I just picked up the phone and started using it to read my Blinkfeed, and the battery suddenly dropped by a percent or two before it began charging again.
It's acting so strange.
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That google play services drain though... Try installing the Amplify module for Xposed.
I supose reflash soft, then freeze google services in tb, and unfreeze omly when they are needed. Maybe it will help
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christoferos said:
I supose reflash soft, then freeze google services in tb, and unfreeze omly when they are needed. Maybe it will help
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Click to expand...
Click to collapse
Well that's a bit extreme. You need Google Services for a lot of things, and that app is central to the android experience.
That's not to mention all the FCs he could get.
I find the phone stutters quite a bit too. Like freezes for a few seconds then carries on with what I'm doing.
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Anyone think of any way I could go about diagnosing what the issue is?
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johnequickiii said:
Anyone think of any way I could go about diagnosing what the issue is?
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Click to collapse
tbh it's hard to tell. I would say do a TI backup and flash something fresh. If you like JB, I think viper 3.5 is good for you.
You could also try calibrating your battery. I did it, and it seems to have had, at the very least, a slight placebo effect .
sauprankul said:
tbh it's hard to tell. I would say do a TI backup and flash something fresh. If you like JB, I think viper 3.5 is good for you.
You could also try calibrating your battery. I did it, and it seems to have had, at the very least, a slight placebo effect .
Click to expand...
Click to collapse
What're the differences between Viper 3.5 and stock 4.3?
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This doesn't seem right, does it?
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And this is during deep sleep, while it's charging and I'm sleeping.
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How hot is too hot???

What is considered too hot for battery? My phone gets 107 after playing a certain game skyforce... Usually after 15 minutes game has a lot of detail 144 MB file... Soon as I stop playing it comes down so I know game is culprit..
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Robert7107 said:
What is considered too hot for battery? My phone gets 107 after playing a certain game skyforce... Usually after 15 minutes game has a lot of detail 144 MB file... Soon as I stop playing it comes down so I know game is culprit..
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Click to collapse
Are you sure that is the battery and not the CPU / GPU? How are you monitoring temperature?
rootSU said:
Are you sure that is the battery and not the CPU / GPU? How are you monitoring temperature?
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Click to collapse
Gsam app...
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Robert7107 said:
Gsam app...
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Click to collapse
OK.
Well it's not good to charge it over 122
OK.. So 107 isn't bad?
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your battery can hit 60C, 140F, before shutdown starts, to cool off the battery. itll automatically shut down at that temp.
---------- Post added at 10:58 AM ---------- Previous post was at 10:58 AM ----------
Robert7107 said:
OK.. So 107 isn't bad?
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Click to collapse
no, its not.
Running my google music player , surfing web and I am
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Robert7107 said:
Running my google music player , surfing web and I am
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Click to collapse
your at 91F, which is below human body temp of 98.6F.
simms22 said:
your at 91F, which is below human body temp of 98.6F.
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Click to collapse
Right.... I used that as example showing difference between music player and game.. I am assuming cause game has screen on all time and heavily saturated with graphics the reason for high temp....
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Robert7107 said:
Right.... I used that as example showing difference between music player and game.. I am assuming cause game has screen on all time and heavily saturated with graphics the reason for high temp....
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Click to expand...
Click to collapse
yup. games do use the cpu and gpu intensively, which will raise cpu temps, which will warm up the battery. itll rise even more if plugged in and playing as well
Robert7107 said:
What is considered too hot for battery? My phone gets 107 after playing a certain game skyforce... Usually after 15 minutes game has a lot of detail 144 MB file... Soon as I stop playing it comes down so I know game is culprit..
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Click to expand...
Click to collapse
A bit of insider information, in a repair facility, devices are regularly put in a dehydration oven that reaches 150 degrees. While the device is inoperable at that temperature, no damage is caused. Also, while repairing screens, the device is sometimes heated to higher temperatures. Batteries are removed for that process but the only thing really at risk is the digitizer.

Sharp battery drops. Problem with device, rom or battery?

I regularly have scenarios like this.
- phone is at 27% battery
- few minutes later it beeps and shows 14%
- 30 seconds later - 5%
- few more seconds and it shuts down.
I don't run anything special and through the day it lowers steady (although 100 to 27 in 12 hours is not that great).
I run official 5.0.1 rom and never unlocked bootloader.
So is it a problem with a phone, the battery or just OS that sucks?
Anyone else having the issue?
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Most likely it's the battery. Have you looked to see what is using the battery in settings?
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Nothing unusual running. I think Android OS was main battery user, may be with hour and half of screen time.
In this specific instance I was running Toyota app while driving.
But similar things happened before without those factors. And mostly it worked ok in the car as well.
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alexnoalex said:
Nothing unusual running. I think Android OS was main battery user, may be with hour and half of screen time.
In this specific instance I was running Toyota app while driving.
But similar things happened before without those factors. And mostly it worked ok in the car as well.
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Click to collapse
How many hours total on battery do you think?
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I took it off charger at 7am and drops started around 6pm. It was going down evenly during this time.
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alexnoalex said:
I took it off charger at 7am and drops started around 6pm. It was going down evenly during this time.
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Sorry I forgot that was in your OP. Did you look at the battery to see if it was hot or bulging even slightly? Personally for the $15 it takes to get a new battery, I would. Worst case scenario is you end up with a spare. I don't know how old your device (and this your battery) is, but it's not uncommon after 9+ months for them to start dying.
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Yes, it probably makes sense to get new battery. I got the phone last November or December but problem started early summer. Seems pretty short time for battery to go bad.
Thank you
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It's not unheard of by any stretch. Heat will kill them fast as well. Does the phone ever get hot?
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I haven't noticed it being hotter than other phones I used. Yet I carry it in external pouch so would not always feel it.
It definitely wasn't hot when battery was dropping.
More over, last time I turned it off for 3 hours at 14% and when turned it on, drop just continued and it was 5% in 30 seconds.
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I got not only a new battery but a new phone and have been experiencing a similar problem. Seriously might just jump ship to the N5. Any suggestions on what else to try? I really don't want to shell out $20 for yet another battery if it's not guaranteed to fix anything. I'm running PopRocks v14 with the stock kernel. Any suggestions?
I had the exact same issue. It was from letting the battery die too often. A new battery fixed the issue 100%
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That's true. Running it down to 1% all the time definitely shortens the life. I'll try to find the article I read that interviewed battery scientists.
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