[Q] Connected to WiFi network, but no internet connection [WebOS] - TouchPad Q&A, Help & Troubleshooting

Last night, I found my TouchPad sitting under a pile of papers in my office after a few months of wondering where it was and charged it on the dock. Before this long gap of not using it, it had been working perfectly fine - internet browsing, apps, etc... and the internet definitely worked.
After turning it on, it will connect to my WiFi network without a problem, but when I go to open up a web browser page, it says: "Error: No Internet connection." I also can't get it to load stories in the USA Today app and it won't check email in the email app.
I tried enabling/disabling Airplane Mode and then reset the WiFi settings (gave it a new IP address under the WiFi Preferences menu, like this HP forum post says to do), but it still doesn't want to let me go to websites or anything.
Any ideas on how to fix this?

karmapuhlease said:
Last night, I found my TouchPad sitting under a pile of papers in my office after a few months of wondering where it was and charged it on the dock. Before this long gap of not using it, it had been working perfectly fine - internet browsing, apps, etc... and the internet definitely worked.
After turning it on, it will connect to my WiFi network without a problem, but when I go to open up a web browser page, it says: "Error: No Internet connection." I also can't get it to load stories in the USA Today app and it won't check email in the email app.
I tried enabling/disabling Airplane Mode and then reset the WiFi settings (gave it a new IP address under the WiFi Preferences menu, like this HP forum post says to do), but it still doesn't want to let me go to websites or anything.
Any ideas on how to fix this?
Click to expand...
Click to collapse
As you say that you haven't used it for a while I'm wondering if you updated the root certificate.
If you didn't here are instructions on how to :
http://forum.xda-developers.com/showthread.php?t=2329264
Hope that this helps.

sstar said:
As you say that you haven't used it for a while I'm wondering if you updated the root certificate.
If you didn't here are instructions on how to :
http://forum.xda-developers.com/showthread.php?t=2329264
Hope that this helps.
Click to expand...
Click to collapse
It won't even let me go into the App Catalog to download the update, actually. When I try to, it says: "You must connect to a network to use this application." After I click "Retry," there is a brief moment where it flashes a screen asking me what country I'm in before it goes right back to the screen telling me to connect to a network.
I don't think this is an issue with my router, since all of my family's phones (a Galaxy Nexus, a Galaxy S3, and two iPhones), two laptops, and a Kindle are all using the network with no problems at all. It seems to me like it must be an internal problem with the way my Touchpad is interacting with the network.
Thanks for the suggestion though! That could be another issue I'll have to fix too (since I don't remember downloading an update to fix that problem, which I hadn't heard about before, though I think I've probably used my Touchpad at some point since July 2013).

Related

BIG WIFI troubles

I purchased my TYTN II a week ago today, but did not get around to moving my sim over from my Trinity until last friday. when i did everything went well, it synced fine and i got all my data over from my Trin. It wasn't until i came to use the wifi that i noticed a problem! I turned on wifi in comm manager and it quickly found my router (British Telecom HomeHub). I launched IE and the HTC default page came up, so i changed it to google. Then i tried to go to one of the pages from my favorites, but all i get is a message saying "THIS PAGE CAN NOT BE FOUND" or it just times out! so i tried typing in the page and got the same result. So i checked the settings/connections/wifi and compared them to the settings on my Trin. Everthing was fine, though the Trin did have a stronger signal than the T II. So then i checked wireless Lan and all of the settings seemed o.k.
So today i called HTC u.k. to explain the problem, and to be honest the guy i spoke to was quite helpfull. they are going to investagate the problem and get back to me, i HOPE!
Has anyone else had this problem? if so could you please let me know asap so i can let HTC know i'm not the only one.
and one other thing, has anyone else had that stupid charger with there phone?
look forward to any replies
So, is the problem that one phone has a better WiFi signal than the other?
i wish
No it's not. it seems that the T II has a problem with the actual wireless radio, as it won't even download my emails through wifi
Either your WiFi radio isn't working, or you have a configuration issue. Config wise it could be any number of issues: proxy, router, security, etc. I mean, it could be a defective phone. but not knowing how proficient you are with networking, and it being a new phone to you, it could be config issue.
maybe
i did check all the conection settings next to my Trin, and all seems fine. there is another post here titled WIFI DOA i think maybe that guy may have a simular issue
Just FYI, my WiFi grabs email and access the NET, it does it all just fine.
I also switch between 2-5 routers per day and it latches onto every router with no intervention rom me.
reset
I've even done a H/R and numerous S/R and still no joy
If you are sure it is setup correctly, send it back for a replacement. I have no troubles with an almost OUT OF THE BOX setup.
I also have a problem with the wifi, sometime its work and other no response.
I can get the IP but I am not able to browse using IE.
when I am still using Eten M700 I naver have this problem, and i use it very often.
I never need to change the wifi setting.
The error message sounds like a proxy configuration issue. It might be that your router is running in a mode that needs you to set up a proxy, or it might be that you have a proxy configured on the PDA which is incorrect.
You can probably get more help here if you paste the exact configuration information from the PDA, and some configuration information from whatever computer you have and that connects correctly to the Internet through the router. Of course do not include the passwords ;-)
I had exactly the same problem with my new last week TyTN II.
I read this fix from another forum and my wifi now connects perfectly, displays any web page and downloads my emails.
Within settings go to connections, then wireless LAN, within W Lan go to power mode and change the settings from best battery to best performance.
All should now be well.

[Q] Can not access android market on wifi I HAVE TRIED everything

OK. I see a lot of this, in a lot of threads. I have a bionic. This is actually the THIRD one I have had since I got it (now outside of my 14 days of course). The issue as brief as possible: all three phones i have rooted, ROM'd , factory reset, reinstalled stock ROM, re ROM'd , factory reset, etc.. OK now so you know. Wifi alone works well with browser. Sometimes (and I mean extremly rarely) I can get wifi to act with 3G IF I turn it on AFTER i'm in the market but then it is 'stuck on downloading'. I called verizon tech support three times: first two times they said that is normal as verizon network is secure and the droid market needs thats. Third time I was told it happens to 'some' bionic devices and is a known issue. WTF is the deal? I've tried FXR and I work in IT and even my open wireless connections from people I know do NOT WORK. Only works with 3G/4G on.
Really ? No one else ? i know that's not the case at all because the guy I work with was able to get to the market thru wifi just fine until last nite and today. It isn't just me
I am accessing the market on WiFi just fine. Though, to be honest, I rarely check, and I often install apps from https://market.android.com/ (I installed three from there yesterday while on WiFi - it worked just fine.)
The phone is two days old - never rooted.
Even weirder still...
see that's another werid thing. The times I try to go to market.android.com/rl] I get web page can't be displayed. anything with the words 'market' or 'android' give the page can't be displayed (over wifi). anything else at all on wifi internet wise works perfect.
Maybe I'm misunderstanding the issue... but have you tried connecting to a different WiFi AP? It sounds to me like access to the market is being filtered. Can you get to market.android.com on your PC while it's connected to the same AP as your Bionic?
effinay said:
Maybe I'm misunderstanding the issue... but have you tried connecting to a different WiFi AP? It sounds to me like access to the market is being filtered. Can you get to market.android.com on your PC while it's connected to the same AP as your Bionic?
Click to expand...
Click to collapse
Plus one for this. It's the wifi not the Bionic.
Yeah I can get to the wifi on my laptop at both places and can get to market.android.com from both computers. somethng else funny I can't download from market.android.com on the pc to the phone with wifi on; it never downloads. I don't know what the hell the issue is but it's frustraing. i'm hearing another of my friends lost access to the market over wifi yesterday all of the sudden. It's got to be some sort of coding as the wifi does work, just not for the marketplace

[Q] PLEASE HELP Wifi does not connect, says not in range after password.

Like the title says my Wifi will not connect to my router at home, but works everywhere else..
I have a Linksys wireless-n router. I put in the password and it automatically says that it is remembered but not in range. Any ideas on how this could have happened? Any possible solutions?
I don't know about the wifi stuff too much, but I have seen reference to people changing from channel 11 (std factory setting) to channel 4 for example. Dunno if that helps. Good luck.
Sent from my SGH-I897 using XDA App
How does one do this? I've looked but couldn't find any directions.
Sent from my SGH-I897 using XDA App
Bjangles said:
How does one do this? I've looked but couldn't find any directions.
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
you start with your router's IP address. if you don't know it, go to your command prompt and type "ipconfig" to figure out your router's IP address. Type the IP address into your internet browser to change the channel.
OK I'll try it later on tonight.
Go to google and type "linksys wireless n router change wireless channel" and select the first option you get (should take you to howtogeek.com)
Scroll down past the download it ask you to do and get to where it states Changing your wireless channel. Its pretty easy to do once you walk through that.
Does it only happen on the touchpad, or is it all devices?
It only happens with android (CM7 and CM9), web os is fine.
There has been issues with the wifi. I am running the bricked CM9 install myself and the wifi works just fine. Have you wiped the cache and all during install?
Seems that someone has posted a thread in the touchpad area concerning this same issue, thread will probably be moved once a mod gets a hold of it, but here is a link to it:
http://forum.xda-developers.com/showthread.php?t=1494458
ssid
Make sure you are broadcasting your ssid as android devices cannot see hidden networks, so you end up with "not in range" when you try to connect
I got it to work kinda. I have to leave and go out of range, them come back for it to work.
Does WPA2 broadcast the ssid?
There is an app in the Market labeled something like 'WiFi Fix' that 'helps' this issues as well. If I had my TP in front of me I'd get you the exact name, or if the Market would track free apps between devices like Amazon does, but I digress...
I use the word 'help' loosely above because the 'fix' wipes out all your wireless settings. It deletes all the profiles, etc. So after re-entering the keys you'll get right back on the wifi, but this is somewhat painful after every single time it goes to sleep...
Anyway, consider it an option, semi-viable at least.
If you can see your wireless in the list of available networks it is broadcasting the SSID.
I guess I'll just go for a stroll whenever my touchpad needs a restart. thanks for the help.
Bjangles said:
I guess I'll just go for a stroll whenever my touchpad needs a restart. thanks for the help.
Click to expand...
Click to collapse
I'd be going for lots of walks. Mine lasts for less than 5 minutes -- assuming it connects.
For the TouchPad, it seems the only thing that truly works is a wide open connection without authentication or encryption. People have had varying amounts of success, but I cannot get it to connect to my work's WPA2 Enterprise or anything above WPA at my house...
There's a couple of threads going on in the Development forum where they've basically said that Wifi for the TouchPad sucks and is in a major need of (re)working in order to get it right. The current ar6000 driver isn't cutting it and the ath6kl driver + wpa_supplicant are not Android complaint.
Someone has a kang (CherryKANG) with a supposed wifi driver fix, but if you look at what he supposedly built into his ROM vs. what is getting loaded, you can see it's not really there. (The link everyone points to is the new ath6kl driver, but if you look after flashing it's still running ar6000.)
I build a ROM with the ath6kl driver in place and it looked to work better for about 30 seconds. But you can tell it doesn't like to cooperate with Android too well at the moment. Makes me wish I was a hardware expert so I can rewrite the thing and make it work.
I'm pretty sure it's not a hardware issue since I can boot into WebOS and be find on ANY of the networks I normally connect to...

First startup of Nexus 7- skipping wifi selection screen

As title says, For first startup, can I skip selecting wifi connection for now and go forward? Wifi is disabled in office and I cant wait to check out the device until I reach home
sahshah said:
As title says, For first startup, can I skip selecting wifi connection for now and go forward? Wifi is disabled in office and I cant wait to check out the device until I reach home
Click to expand...
Click to collapse
After I rooted my N7, I didn't have wifi available at the time. After struggling trying to bypass the wifi connection screens, I just let it sit for a few minutes. When I looked back at the tablet, it either had moved on, or gave me the choice to bypass the wifi setup for now. Either way, it worked.
I had no problem setting up wifi later on when it became available again.
Tap all the corners in a clockwise motion, starting with the top-left. Give it a good solid tap or else you'll be going 'round in circles a few minutes.
One good rotation should dump you at the homescreen. I HIGHLY recommend not getting fancy with it and setting it up properly when you get a connection. If you don't connect it to your Google Account at startup, some things get funky later on. Play around then factory reset it when you get to a good wifi spot.
This is also a great time to just go ass wild with games/apps/widgets/etc just to try them out. Then factory reset and install the ones you want (no residue). I always do that with new devices (even the iPads).
Sorry mate, that stroking four corners idea didn't work. I just tricked the startup logic using a wifi router (without any internet connection), connecting to the network and just skipping the google login. Later used Bluetooth DUN to login into the google account.
vasishta.sushant said:
Sorry mate, that stroking four corners idea didn't work. I just tricked the startup logic using a wifi router (without any internet connection), connecting to the network and just skipping the google login. Later used Bluetooth DUN to login into the google account.
Click to expand...
Click to collapse
This worked for me as well - thanks for the suggestion.

[Q] Nook HD Rooted Stock Wifi Connection issues

I tried to connect through my Nook HD. I was unable to connect to my school's wifi where it requires you to log in before you are connected. It said something about non-secure, not authorized. I tried to replicate the problem, so I could see the issue again, but it never showed again. How do I fix this? I can connect at home, but not where it requires a website first to log in. It's an authorization issue, I think.
kitphiroth said:
I tried to connect through my Nook HD. I was unable to connect to my school's wifi where it requires you to log in before you are connected. It said something about non-secure, not authorized. I tried to replicate the problem, so I could see the issue again, but it never showed again. How do I fix this? I can connect at home, but not where it requires a website first to log in. It's an authorization issue, I think.
Click to expand...
Click to collapse
Usually when it is set up that way, you need to have the browser open, then sign in to wifi, and try to browse something with the browser. Then the authorization page comes up.
Sent from my Galaxy Tab
leapinlar said:
Usually when it is set up that way, you need to have the browser open, then sign in to wifi, and try to browse something with the browser. Then the authorization page comes up.
Sent from my Galaxy Tab
Click to expand...
Click to collapse
I had my browser open and I didn't check another website, but I didn't get any notifications like I usually do when I am connected to the internet. D: I'll have to try again, but some crazy webpage did come up. Usually it goes like this: Log into website > load page > authorization successful > internet is working.
it only did > log into webpage. I know it wasn't working because if you log in once, you don't have to re-log in to reconnect to another part of the school.

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