[Q] I can't get my ATT Moto X recognized in ADB - Moto X Q&A

-Running windows 8.1
-Installed latest motorola device manager
-tried several usb ports
-using minimal adb
-moto x set to usb debugging
any help?

Try installing PDANet - http://pdanet.co/
The amount of times I've had driver problems (not just with Moto X) in the past, this thing always works. Once the driver's installed, you should just be able to uninstall the software, and the phone drivers should still be there.

If that doesn't work, follow this guide -> http://mark.cdmaforums.com/ADB.htm to install and configure ADB, and make sure you have the most up to date versions. Consider also installing the latest Google USB driver when doing so.
Also keep in mind, unfortunately there have been many with Windows 8/8.1 that have run into issues using ADB.
Please be sure to post back exactly what fixes/helps you so it can help others that might run into this issue.

Thanks all for the suggestions.
Looks like I fixed it by going in device manager and uninstalling the drivers. I uninstalled the ADB drivers (by showing hidden devices in device manager) and also the Motorola device.
Then I rebooted, and reinstalled motorola manager.

Related

Lost ADB after installing HTC Sync 2.0.4

I can't seem to figure out what happened to my ADB driver. I installed HTC Sync to use USB tethering and found that ADB no longer worked. I checked the drivers and found that the ADB driver is missing. I uninstalled HTC sync and the driver, plugged in my phone and the phone automatically installs the driver for HTC Sync. Tried to perform "adb remount" and it gives me "error: device not found".
I am running Windows XP SP3 on my computer. Cyanogen 4.2.3.1 with the Buuf theme. If somebody could help me get ADB back I would appreciate it.
Anybody? Any Suggestions?
ccunningham83 said:
Anybody? Any Suggestions?
Click to expand...
Click to collapse
YOu have to reinstall the driver but don't let it choose the driver for you tell WIndows that you'll do it manually and select the win32 driver in the SDK tools.
That being said you aren't going to be able to use HTC Sync anymore.
Thanks for the reply. How can I manually install the driver? I uninstalled the HTC sync driver, plugged my phone in, and the driver automatically installs. It never gives me a chance to browse for a different driver. If there is some way I can force the driver to install without connecting the phone, that would probably do the trick. I would much rather have ADB than USB tethering anyway.
Nevermind. Next time I will google before I ask how to do something.
If anybody else has a similar problem, just google how to install drivers manually and manually install the ADB driver.

adb devices

Hello
Im brand new to Android and adb/fastboot.
I have looked at tutorials on youtube all day, and for everybody else their devices just pops up when you type adb devices.
I get nothing
I have done it correctly, because I get all the commands when I type adb/fastboot.
Im running windows8, could that be the problem?
Do I need some kind of extra USB drivers for my google glasses?
I do find my glasses as a camera tho.
EDIT:
So after watching a few more tutorials I understood my problem. Its windows8 usb drivers thats not correct.
I have tried to install correct drivers and edit the .ini files that need editing, but now I encountered a new problem.
Windows wont let me install correct usb drivers for google glass.
When I have device manager open, windows have already installed them as “Portable device – Glass1″
I click uninstall and they disaper from my device list, once I click “scan for new hardware” I can see that they reapper on my device list as other devices. Within 2sec windows autoinstall them as “portable device -glass1″ again.
So I try “update driver software” but this dont work either, I select the correct file and path, but I keep getting this message “windows has determined the driver software for your device is up to date”.
Im running windows8.
Any help is appreciated.
EDIT2:
As far as all the tutorial movies tell me to disable driver signing I have done so.
If all of the adb commands were working, then chances are you need to enable debugging on your Glass. Settings >> Device info >> Turn on debug
Update:
The way to bypass windows8 and installing usb drivers, is that I need to use the option "Have Disk" and then install usb drivers that way.
All works fine now.

[Q] Windows 7 ADB Drivers / App restores w/o root?

I'm looking to port app restores - mostly game saves - from my old phone to the Droid Turbo. I've used Helium in the past but I can't get the Turbo to connect to Windows 7 yet. I've been trying to use the drivers linked from the Helium URL and here, but without success.
Anyone have luck tracking down USB drivers?
Any suggestions other than Helium?
Update:
Looks like the Motorola drivers started working as soon as I posted this (of course...).
This one was driving me nuts the last two days. On Win8.1 x64, the driver wouldn't auto-load when the device was plugged in. Until I saw your edit reason, I didn't even think to go through the manual device list and select the driver manually. "ADB Interface/Mot Composite ADB Interface" worked for me, as well.
Also, if you change your USB Storage mode on the phone, it may also change how the ADB Interface is detected. I had to manually add the ADB Interface driver a second time when I turned on MTP mode for the USB Storage connection. I had had it previously disabled while trying to figure out the ADB issues, once I had ADB working, I re-enabled MTP and subsequently Windows "forgot" the ADB device driver again.
For others: I had to go through the device manager, pick the unknown adb device and update drivers, pick drivers, select the clockworkmod section on the left and instead of mot composite I had to use the first option, android composite adb interface. Now my mtp connection works. Haven't tried reconnecting yet so it may well forget the drivers again, but at least I know what to do now!
Need the drivers from google sdk kit. Just google search installing adb drivers. I used helium fine.

MTP & "Nexus 6" drivers won't install...help?

Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
wfujay said:
Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
Click to expand...
Click to collapse
I'm having similar issues, laptop running win 7 can't see Nexus 6, DL'd drivers, even tried Motorola for drivers but although showing in device manager as installed no connection
At least they installed for you. The drivers don't even recognize my device. I still get a yellow Nexus 6 in device manager with no usable connection. Ugh...
Sent from my Nexus 6 using Tapatalk
Seems to be a lot of this going around. I'm on win 8.1. I couldn't get the drivers to work via the sdk. Then I tried the Google and Motorola drivers. After deleting the devices on device manager I finally got the N6 to connect via mtp. However, I can't the computer won't connect via mtp if USB debugging is on. On top of that I can't get adb to even see the phone. I would suspect it's more of a Windows problem at this point. I need to do some more testing from another pc.
Sent from my Nexus 6 using XDA Free mobile app
Have any of you tried using Wug's Toolkit?
http://forum.xda-developers.com/showthread.php?t=2947452
Managed to connect via PTP eventually by uninstalling and reinstalling drivers, seems to work with PTP and USB debug on, but not with MTP
wfujay said:
Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
Click to expand...
Click to collapse
This may not apply to you at all, but with the mess of Android drivers I have to install over time I've finally figure out a solution when something is not installing correctly. Did you try right clicking on the Nexus 6 (I'm assuming that has a yellow exclamation point) going to:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Use the universal naked drivers. I have multiple devices and the drivers don't cooperate with each other but since I installed the naked drivers I have had any issues.
http://www.xda-developers.com/andro...r-solves-your-adb-driver-problems-on-windows/
---------- Post added at 05:46 PM ---------- Previous post was at 05:45 PM ----------
http://forum.xda-developers.com/goo...nt/adb-fb-apx-driver-universal-naked-t2513339
I fixed it! Wug's toolkit didn't work, although I'm about to use it to unroot, lock, and return my phone to factory state since it has to be taken back to the AT&T store to be replaced due to a screen defect. Hope they don't freak out about the death star being scratched off, lol.
Anyway, oddly enough the problem is because I'm using Windows 8.1 N, which doesn't come with Windows Media Player or any of the media features. Installing the Media Feature Pack for N and KN versions of Windows 8.1 sorted it out. Installed, rebooted, done. I can now access the device in any mode and the device driver errors are gone.
So if anyone is having the same issue with Windows 8.1 N, download and install this: http://www.microsoft.com/en-us/download/details.aspx?id=42503
Reboot and enjoy!
thanks
EvanVanVan said:
This may not apply to you at all, but with the mess of Android drivers I have to install over time I've finally figure out a solution when something is not installing correctly. Did you try right clicking on the Nexus 6 (I'm assuming that has a yellow exclamation point) going to:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Click to expand...
Click to collapse
Same thing was going on with my nexus 6 and I tried what you said and updated everything. Now the MTP works. thanks
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
Click to expand...
Click to collapse
Thank you so much ! MTP Works now. Hail to the king
EvanVanVan said:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Click to expand...
Click to collapse
Ran into the same issue initially when I was trying to root my Nexus 6. Wug's didn't work, and neither did the naked universal drivers. Added the Nexus 6 ID to the inf and still didn't work.
Had to install the Motorola driver kit, and then go through the drivers as above to find a Motorola that finally worked; while the Motorola driver is just a wrapper for some Microsoft driver that normally comes built into Windows since Windows 7.
Nexus 6 Driver (ADB, Fastboot and MTP) for Windows and MAC
http://www.theandroidsoul.com/nexus-6-driver-adb-fastboot-mtp-windows-mac-68355/
I discovered the following troubleshooting tip listed below (amongst others) at the website above. It worked flawlessly with my brand new unlocked stock Motorola NEXUS-6 (XT-1103) and Windows-7 PC. Thank you and big props to the developer(s) who posted it!
1.Connect your Nexus 6 to computer with a USB cable and open Device manager on your computer.
2.Look for ‘Android Composite ADB Interface‘ entry, right-click and select uninstall from the context menu.
3.In the uninstall pop-up that appears, tick ‘Delete the driver software for this device’ checkbox and press the “Ok” button.
4.Disconnect your phone from your computer.
5.Disable USB debugging on your Nexus 6 from Settings » Developer options » un-tick ‘USB debugging’ checkbox.
6.Put your Nexus 6 in MTP mode (It should be in MTP by default unless you selected the Camera (PTP) mode).
7.Connect your Nexus 6 to the computer again, and let the computer re-install drivers automatically. If it doesn’t re-installs driver, try toggling the ‘USB debugging’ option on your device.
Same here. Nexus 6 stock lollipop 5.1.1 with unlocked bootloader. I thought it was my personel windows 7 pc. But no its any pc I try to connect to. Found that out because I work at a big business full of windows pc's. I remember at one point not having this problem at all. Don't know if it was before one of the lollipop updates but I remember I used to connect my phone at work on any pc the pc would automatically open MTP asking me what I wanted to do. That was without adb turned on. I've tried everything searched everywhere, installed,uninstalled drivers from Google, Motorola etc. Even tried wugfresh's instructions. My pc does not recognize my phone at all. Mtp, Adb, Fastboot, nothing. Weird thing is I also have a nexus 5 and as soon as I connect it its recognized. Don't know if it maybe the cable that's the only thing I haven't tried since my cables are not Motorola cables, or nexus 6 original cable as that is the way I bought it. But it used to connect. Now I'm stuck, at a loss. Don't get it, called Motorola, Google, T-Mobile. I think they know nothing about phones as when I tell them the problem they look at me like I'm talking Chinese. If anyone knows what the problem is and have been able to fix it please hit me up @ [email protected] Just about to give up. I just don't understand what the problem maybe. Running stock lollipop 5.1.1 with unlocked bootloader never rooted. Thanks and hope someone can help.
I had the same issue. I installed the latest google drivers from the Android SDK and my computer would not recognize my Nexus 6. I couldn't use fastboot or anything. I was able to fix this though. With my Nexus 6 hooked up to my computer, I opened device manager. There was the "unknown device" which was my Nexus 6 obviously. I right clicked on it and attempted to install the driver, the automatic driver installation method could not find it. I had to point it directly to the file. The file is located in the android-sdk files. I had to point it to c:/android-sdk/extras/google Obviously location will vary depending on where you installed the android-sdk. Just make sure to only point it to extras/google. I wen't further in the first attempt and it didn't work. I hope this helps. I suck at explaing stuff.
Long Island NOOBIE said:
http://www.theandroidsoul.com/nexus-6-driver-adb-fastboot-mtp-windows-mac-68355/
I discovered the following troubleshooting tip listed below (amongst others) at the website above. It worked flawlessly with my brand new unlocked stock Motorola NEXUS-6 (XT-1103) and Windows-7 PC. Thank you and big props to the developer(s) who posted it!
1.Connect your Nexus 6 to computer with a USB cable and open Device manager on your computer.
2.Look for ‘Android Composite ADB Interface‘ entry, right-click and select uninstall from the context menu.
3.In the uninstall pop-up that appears, tick ‘Delete the driver software for this device’ checkbox and press the “Ok” button.
4.Disconnect your phone from your computer.
5.Disable USB debugging on your Nexus 6 from Settings » Developer options » un-tick ‘USB debugging’ checkbox.
6.Put your Nexus 6 in MTP mode (It should be in MTP by default unless you selected the Camera (PTP) mode).
7.Connect your Nexus 6 to the computer again, and let the computer re-install drivers automatically. If it doesn’t re-installs driver, try toggling the ‘USB debugging’ option on your device.
Click to expand...
Click to collapse
This didn't work the first or second time. I did steps 2 through 7 3 times and then it worked. I must have had a lot of drivers installed.
So if it doesn't work the first time, keep uninstalling the drivers and try again and again. Worse case scenario, you have to install the drivers again. hope this helps.
I want to add my own tale to his thread with the hope that it will help someone. I could not see the Nexus 6 when I set MTP mode or MIDI mode. The phone showed up on the PC when I selected PTP (camera) mode. In my case, I had four external USB3 hard drives connected. I finally turned off the hard drives and then MTP mode would be visible, both as a Portable Device, named Nexus 6, in the Device Manger, and as the same under My Computer in Windows Explorer. After Imy PC recognized the Phone in MT mode, I tuned on the external drives and all were visible.

Cannot Get Drivers Installed for Windows 8.1 - Manual Installation or SDK

I cannot possibly figure out what the heck is causing my Windows 8.1 Installation to not detect my Nexus 6. Google comes up with TONS of results for this issue, but all troubleshooting points to what I have already done.
Plug it in, comes up as "Nexus 6" under "Other Devices" in Device Manager. With the little Yellow ! mark.
Downloaded the USB drivers from here - http://developer.android.com/sdk/win-usb.html attempted to install them and I get an error message. After selecting the folder that contains the driver.
"Windows was unable to install your Nexus 6: Windows could not find the driver software for your device. If you know the manufacturer of your device, you can visit its website and check the support section for driver software"
What I have Tried:
- Installing Drivers with USB Debugging ON and OFF
- Installing Drivers with Connection set to MTP and PTP on the phone
- Disabled Driver Signature Enforcement and attempted to install.
- Downloading Drivers a second time to ensure no corruption was in the file.
- Attempted to install via Android SDK (This appears to work per SDK software, but Device Manager shows no change, and the nexus isnt showing up in Explorer.)
- Tested Nexus on another Device. (Running Windows 7. Literally Plug and play No manual Installation needed. Worked)
I'm at total Loss here, Any other Ideas?
@morbid_bean,
Did you try the Motorola Device Manager >https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/88481
Thanks for the reply. Unfortunately that seems to have done nothing
I'd go w/ uninstall all other drivers first, change cables and see what happens.
Try this:
1) Download the driver from the link in your post, and unzip the files to any location;
2) Open Device Manager on your PC and turn on the option to "Show hidden devices" from the View menu;
3) Right click on EVERY item that could potentially relate to your device (e.g., adb interface, composite interface, motorola, nexus, etc.) and uninstall, including deleting the driver.
4) With USB Debugging set to OFF, plug your device into your PC. Windows should automatically install the MTP driver and It should be recognized;
5) Now turn USB Debugging ON;
6) Go back into Device Manager, right click on your device and select "Update driver software";
7) Select "Browse my computer...", NOT "Search automatically...";
8) Click "Browse", and locate the driver you downloaded in step 1.
EDIT: I don't think you have to disable Driver Signature Enforcement, but if it gives you issues, try disabling it.
morbid_bean said:
Thanks for the reply. Unfortunately that seems to have done nothing
Click to expand...
Click to collapse
This is a long shot, but you did install the Java JDK, right?
cam30era said:
This is a long shot, but you did install the Java JDK, right?
Click to expand...
Click to collapse
You do not need the JDK to install the drivers...
efrant said:
You do not need the JDK to install the drivers...
Click to expand...
Click to collapse
I understand. OP has diagnosed his problem as drivers, but if his problem is ADB not connecting to his N6, it could be the problem. As I said, it's a long shot.
OP Here with a status update.
Continued to try some other suggestions. Such as another Cable, another USB port, reboots. Hell I seriously went as far as a whole Windows 8.1 Re-install. I had some feeling that possibility because I am rooted its causing issues; so I even went as far as taking my old Nexus 4 and reverted it to 100% stock to attempt to install the drivers and then trying the nexus 6. But I got same results.
efrant said:
Try this:
1) Download the driver from the link in your post, and unzip the files to any location;
2) Open Device Manager on your PC and turn on the option to "Show hidden devices" from the View menu;
3) Right click on EVERY item that could potentially relate to your device (e.g., adb interface, composite interface, motorola, nexus, etc.);
4) With USB Debugging set to OFF, plug your device into your PC. Windows should automatically install the MTP driver and It should be recognized;
5) Now turn USB Debugging ON;
6) Go back into Device Manager, right click on your device and select "Update driver software";
7) Select "Browse my computer...", NOT "Search automatically...";
8) Click "Browse", and locate the driver you downloaded in step 1.
EDIT: I don't think you have to disable Driver Signature Enforcement, but if it gives you issues, try disabling it.
Click to expand...
Click to collapse
When I follow these steps I was successfully able to install drivers for something called "Android Composite ADB Interface"; "MTP" or "Nexus 6" was still failing. Even after switching debugging on. I still unfortunately do not see anything in Explorer that I can access the Nexus 6's files. Maybe this is an indicator that I am getting closer?
cam30era said:
This is a long shot, but you did install the Java JDK, right?
Click to expand...
Click to collapse
When I installed Android SDK, it told me I needed JDK before proceeding with the installation. So I'm pretty sure I did this.
morbid_bean said:
When I follow these steps I was successfully able to install drivers for something called "Android Composite ADB Interface"; "MTP" or "Nexus 6" was still failing. Even after switching debugging on. I still unfortunately do not see anything in Explorer that I can access the Nexus 6's files. Maybe this is an indicator that I am getting closer?
Click to expand...
Click to collapse
I just realized that the last part on my step 3 was cut off. It should read:
3) Right click on EVERY item that could potentially relate to your device (e.g., adb interface, composite interface, motorola, nexus, etc.) and uninstall, including deleting the driver.
As far as your issue, I'm pretty sure that Windos recognizes the N6 as an MTP device (assuming you have it on MTP) without any additional drivers, so I'm not sure what the problem is. My steps were to get the ADB driver installed, which seems to have worked. (ADB allows you access to your files via command line...)
Sent from my Nexus 6 using Tapatalk
FIXED IT!
I am running a version of Windows 8.1 known as Windows 8.1 Pro N Essentially this is a slightly stripped down version and does not include "Windows Media Player or other Windows Media-related technologies, such as Windows Media Center and Windows DVD Maker" I managed to get this copy really cheap.
More Info Here
So essentially I needed to download THIS Pack/Update which gave me these special features. Including the resolution of my Driver Problem. Rebooted the computer plugged in my phone and it was detected and installed drivers automatically.
Special Credit to THIS thread for helping me with the answer. I hope this can be added to any Driver Installation Guide or Sticky to assist others that may come across this problem.
Glad you got it resolved. I've never heard of Pro N. Another wrinkle in the Windows 8.1 driver issues, it seams.
Recently I have been deving on a friends nexus 6 with 5.1.1 on it all drivers are installed properly device shows in adb i even get adb root successful but it refuses to adb remount for testing purposes even on roms that have modified boot.img's with init.d in them and ro.secure=0 set and adb persistance is also set so there is no reason for it not to mount. I imagine there could be a problem with it mounting system on boot but I am new to aosp 5.1.1 roms and this solution did not work for me it tells me the windows 8.1 version I'm running is not applicable for this update? So if anyone can lend some assistance it would be much appreciated.
The Nexus 6 is VZW unlocked bootloader and rooted twrp recovery all the latest
currently any rom i try i cant mount through adb so testing for themes is impossible?
Pneuma1985 said:
Recently I have been deving on a friends nexus 6 with 5.1.1 on it all drivers are installed properly device shows in adb i even get adb root successful but it refuses to adb remount for testing purposes even on roms that have modified boot.img's with init.d in them and ro.secure=0 set and adb persistance is also set so there is no reason for it not to mount. I imagine there could be a problem with it mounting system on boot but I am new to aosp 5.1.1 roms and this solution did not work for me it tells me the windows 8.1 version I'm running is not applicable for this update? So if anyone can lend some assistance it would be much appreciated.
The Nexus 6 is VZW unlocked bootloader and rooted twrp recovery all the latest
currently any rom i try i cant mount through adb so testing for themes is impossible?
Click to expand...
Click to collapse
Have you tried this:
http://forum.xda-developers.com/showthread.php?t=2588979
Evolution_Freak said:
Have you tried this:
http://forum.xda-developers.com/showthread.php?t=2588979
Click to expand...
Click to collapse
My question is: Why would old google universal adb drivers work when everyone else says to use the new google usb drivers in tandem with the Motorola drivers for vzw? Thats the only reason i didnt use the tool is b/c its outdated?
Pneuma1985 said:
My question is: Why would old google universal adb drivers work when everyone else says to use the new google usb drivers in tandem with the Motorola drivers for vzw? Thats the only reason i didnt use the tool is b/c its outdated?
Click to expand...
Click to collapse
But alas! It does work, I've tested it myself. Also, you can install the most recent drivers optionally.
Evolution_Freak said:
But alas! It does work, I've tested it myself. Also, you can install the most recent drivers optionally.
Click to expand...
Click to collapse
I just tested it and it does not work i still get permissions denied when i try to remount it.
Pneuma1985 said:
I just tested it and it does not work i still get permissions denied when i try to remount it.
Click to expand...
Click to collapse
I don't usually recommend toolkits but you could try this:
http://forum.xda-developers.com/showthread.php?t=2947452
Evolution_Freak said:
I don't usually recommend toolkits but you could try this:
http://forum.xda-developers.com/showthread.php?t=2947452
Click to expand...
Click to collapse
Yup that didnt work either. I get su in adbshell it shows me # so there is su i just dont get why it wont mount at all or pull or push obviously cant do that if it won't mount. And no tutorial I've followed nor solution has worked thus far. As stated above that solution worked for him with windows media center or whatever but that doesnt apply to me. I've done this hundreds of times with many many many devices on windows 7 I've even done it with 3 devices on 8.1 so far no problems this is the only one to give me issues like this.
It's always a bit of messing around with it to get it to work but this is different i have spent hours going back and forth removing all drivers installing new ones using tools etc.

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