[Q] Headphone jack Broken (software issue?) - Xperia Z Q&A, Help & Troubleshooting

HI everyone,
I have an Xperia Z C6603(rootet) with pacman Rom(4.3.1) , before that i updated it to sonys Kitkat( I mention this because of the headphone Problems some people had with this update.)
My problem is basically that my headphone Jack doesnt work..
I dont remember when exactly it started, but at some point it would play music only for a second, then showing me the Hearing Protection pop up (which is strange because sonys hearing protection should not be installed anymore, i wiped the phone thoroughly).
after that (up until today) it seems like it does not even recognize the headphones when i plug them in.
So since the Hardware seems to work i wondered if i could reset the system partition or something like that?
all help is very aprecciated
thank you

Related

[Q] Xperia T no earpiece sound? (SOLVED)

Just bought a used xperia t with part of the headphone jack stuck inside and the earpiece/apps/music has no volume. I have removed the headphone socket but damaged it removing the part stuck inside. Now I assumed the phone would work ok with it removed but still has same issue.
Anyone know if having the socket removed would revert the phone into headphone mode? I can use it on speaker phone and you hear alarms and notifications but nothing through earpiece and apps and games are silent.
Do you think it's a separate issue as I have factory reset it twice but still the same. I have seen sockets on eBay but they are around £28 delivered and don't really want to spend that if its gonna be the same.
I read about issues due to software so considered reverting it back to ICS since it came with latest JB software.
Any ideas?
Thanks
Simon.
Just solved it myself. It still thinks it in headphone mode so downloaded an app from play store called "SoundAbout" which has an option to disable jack detection so it now works just no headphone socket unless I get a replacement.

[Q] 3.5mm Aux jack problem

Hey guys I have a rooted Z1 running the latest .757 i flashed this mod onto my Xperia Z1 for a volume boost
http://forum.xda-developers.com/showthread.php?t=2476498
I was playing songs on Soundcloud in my car suddenly one speaker stops working I think the Aux cable is just faulty I try a friend's phone it works fine I tried headphones same and i think the left external speaker isn't working either.
I reverted the mod didn't help :S anything I can do to get this fixed?
A kind of Mod like that cannot do damage on your hardware.
Did you try this one? http://forum.xda-developers.com/showthread.php?t=2639862
Also Try to clean Data and Cache in the app, Repair the phone with PCC, if you still not fix the issue I think your AUX Jack just die and you can claim it via warranty.

Phone is not outputting through speakers anymore?

For some reason, my phone seems to think that I have headphones connected all the time. If i plug headphones in, I get sound through them, but once I unplug them, it still carries on as if they weren't taken out (Poweramp pauses on headset disconnect - which it isn't), I have tried rebooting and it has had no effect. I'm on Crystal PA, if that helps. I have no idea whats triggered this, Ive been using Poweramp player on all my androids for a long time, I doubt the app is causing it. The speakers are just not switching back on after the headphones have been removed.
Could this be a hardware problem?
Probably. Are you using Viper Audio or have the FauxSound app installed? Check those apps.
Bruno_Puzoni said:
Probably. Are tou using Viper Audio or have the FauxSound app installed? Check those apps.
Click to expand...
Click to collapse
Aha, never thought about that, I know Crystal PA has viper installed but Im not using it, I was using MusicFX, Ive switched to viper and installed the viper driver and i got sound out of the speaker for a few seconds then it went back to thinking there's headphones connected. This is such a random problem! I havnt touched any of the audio settings since I installed this rom about 2-3 weeks ago, just left things on default.
I think im going to have to wipe and reinstall a ROM and see if that fixes it, i semi messed up this install by trying out the Supercharger script which seems to have made my UI even more flakey rather than improving it.
I really dislike how every ROM Ive tried out on this phone lasts for a few weeks before it gets glitchy with UI crashes and general slowness. And this is not a dig at the devs at all, its not their fault, there is just something deep in this phone which seems to screw it up. The temptation to drive an axe through this phone is growing!
So I've just gone into recovery, wiped system, factory reset and wiped dalvik cache, installed FXP349 CM11 and the same issue is there, sound just wont stop outputting through the headphones, if I turn the ringer volume up, the phone outputs through the speakers, but if i get a call, the phone ignores the earpiece and automatically uses the headphones port to output (doesnt matter if the headphones are actually plugged in or not). I have to switch to speakerphone to hear what people are saying (it sounds very bad quality).
So i guess this means its a hardware problem, Im going to have to try and open up the phone, see if i can see anything broken in there.
Does anyone have experience with any of this?
user154 said:
This may sound stupid but its not just a bit of crap thats been compacted into the jack? I am having the same problem and suspect that may be the cause. I have had this problem before with a phone, but tried to get the foreign material out of the jack with a pin, I ended breaking the jack by pulling part of it out along with whatever was in there. I haven't attempted to clean out my sp's jack yet but am sure thats what it is.
Click to expand...
Click to collapse
Well this was my first idea, I tried spraying compressed air into the jack hole but nothing came out, I also tried a cotton swab in the hole - again nothing. I cant see anything foreign in the hole, so Im thinking the port itself is broken in someway, outputs fine but the port just isn't detecting me unplugging headphones. Ive looked at a dis-assembly guide but it means taking off bits of protective film which I don't know if you can just stick them back on.
Im going to make a nandroid backup of my phone in its current state on the latest CM build and then try going back to original Sony software with an FTF, just to see being put back to stock state will change anything. (my friend thinks its some kind of low level software problem). I dont have high hopes but its worth a shot.
EDIT: So moving back to full stock Sony software with an FTF of 12.1.A.1.205 firmware has had no effect, this must mean its a hardware issue.
So weirdly today, after plugging my phone into a car aux cable and playing some music through it, it magically fixed itself? it snowed a bit the other night and i got pretty soaked by it cycling to work so I think it could have been moisture in the phone or something, its the only explanation I can think of. Its working again now.

[Q] [Q&A] Xperia Z - no sound

Hello .
I have a big problem with the phone Xperia Z C6603. I bought it as defective with probability defective software. The problem is the lack of voice ( ringtones and multimedia ) . Seller said it happened after removing simlock, and reflash software should help . Unfortunately, upload older software 4.3 and 4.4.4 of the latest changes nothing. In service mode too quiet. Replaced with a new speaker because I thought that might be damaged and still nothing. The phone is not rooted , working on the original Software . Locked bootloader . Is there any chance to save my phone?
I forgot to add - the phone was probably a little wet. The indicator at the connection jack is approximately 1/3 red . Is there a chance that something get wet in the connector jack and replace it make a difference? Speaker phone works properly , the same with the headphones . Redirecting sound from the external speaker using SoundAbout working properly on the internal speaker.
Pre100n said:
I forgot to add - the phone was probably a little wet. The indicator at the connection jack is approximately 1/3 red . Is there a chance that something get wet in the connector jack and replace it make a difference? Speaker phone works properly , the same with the headphones . Redirecting sound from the external speaker using SoundAbout working properly on the internal speaker.
Click to expand...
Click to collapse
I've got a sony Xperia Z in an almost identical state.
Ringtones and alarms work from phone's speakers. Music works through a headset but not the phone speakers. The same is true for in-call sound, though speaker-phone seems to work too.
The little water indicator by the headphone jack is a pale red colour.
If I open FM Radio it behaves as if the headphones are plugged in, even when they aren't. There's an option in the drop down menu to play the radio out of the speakers and, once activated, the speaker do produce sound.
Hi to all,
after years of membership - here comes my first post :silly:
I worked over this weekend on the same issue - it turns out that I was able to use "older" Stock-ROMs with 4.2 or 4.3.
Once the "Over the Air" Update comes to 4.4.x the sound is gone. There is a bug (software) in KitKat for a specific line of xperia Z.
I had success with using this ROM: C6603_10.3.1.A.2.67_Generic UK.ftf
Use the FlashTool ( found here on XDA ) to flash this image and then make the OTA Updates - BUT not update to 4.4.x !!!
If you wish a rooted device use Flashtool ( Run Root Shell worked for me ) - best to do this right after flashing the device.
Note that you may need to remove the AntiVirusSoftware! No worries, after a Factory-Reset the AntiVirus app reapers.
I also installed a Recovery ( CM or TWRP ) so I can make a full backup before each OTA Update, enabling me to rollback.
I hope this helps, if any one need the FTF-File let me know.
Cheers Screw It Fix

Sound working for Alarm,Ringtone but not for music,youtube calls + Build Prop problem

I am on stock 5.0 ROM of ZR, Rooted n dual-recovery installed,
I am facing weird issue, whenever i gets call then i can hear ringtone, even alarm, also WhatsApp notifications but music or YouTube or any video does not give me sound, it only works on earphones,
even whenever i gets calls i can either speak on loudspeaker or with earphones connected, direct call is impossible for me
To figure this out i also tried factory reset but it didn't helped me, i also thought its hardware problem but sometimes EG. 1 out of 7 days music, calls, videos sound works WITHOUT earphones, so i am unable to figure out where is the problem ?
I strongly feels its earphones 3.5mm jack which is detecting it as i am already connected to earphones though i didn't..
So any way to solve it ? i tried playing with that jack also but no success,
Another problem is before flashing i changed my build prop to one samsung s6 device for some work purpose with buildprop editor, but even after factory reset i can see it didn't changed to stock build prop of sony zr device, why it happened & how to solve it also,
Please Help,
Thanks in Advance .
reboot phone, plzz
You must find a stock build prop and insert in to your system using root explorer or similar.. I know the S6 build-prop you are talking about and its meant for S6, which have other bits than ZR.. Don't mess with the build prop unless there are bits specific to ZR bro.. You should be ok once the build prop has been changed
i also have this problem, it looks like headphone jack problem, i also tried disassembling and removing headphone jack assembly but problem still exists in any roms above android 4.3 ( 4.1 and 4.3 and cm varient of same works perfectly. ( btw disassembling resulted in 2 times broken screen and useless headphone jack :crying: )
problem is phone thinks something is still in that whole :silly: in os above 4.3 , sony messed with software ( because if jack is faulty then it shouldn't work in older os too, and it should have worked when i ran phone without jack assembly )
your best bet is either use 4.3 or lower version or use "hf button widget" ( 70KB app ) to force audio through speaker. :highfive:
though proximity may not work.
I am seeing lots of of ZR user raising this this issue and unfortunately I have it too.
Your workaround is that install SoundAbout app https://play.google.com/store/apps/details?id=com.woodslink.android.wiredheadphoneroutingfix&hl=en for you to enable the sound through speaker.
I have also Xperia ZR C5502 and facing this type of problem I noticed phone notification show sometimes headset connected but in really it isn't connected so incoming calls sound doesn't hearing from phones speaker.I must turn on loud speaker to hear phone's sound.Sorry for bad English.

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