Show HTML email inline images and auto load picture attachments within email? Lumia - Windows Phone 8 Q&A, Help & Troubleshooting

Hello Windows phone users,
Last year I got my ageing Dad a Lumia 620 for Fathers day, thinking the simple tiled interface would be easier for him to get to grips with.
I threw the Hotmail tile on the main screen thinking he'd have easy access to any pictures I or my sister fancied emailing to his @Live.com account. Howver this proved not to be the case, hence the title of this thread.
Two problems.
How on earth can I get this phone / app to show HTML email inline images so that the likes of Tassimo and Shell who regularly send such emails can be read correctly?
and even with non-html emails, I need the app to auto load picture attachments within email?
What solutions have you found, is there an alternative app capable of handling @Live.com accounts?

Anyone?

Well, there is an option in 8.1 to always download full messages and Internet images, in settings for the email account.

Hopefully 8.1 will be officially released soon

Related

Gmail and sent/reply messages

I've been trying to find a way to fix this...
Is there a way or a setting somewhere that stops the Tilt from downloading messages I send/reply or is that a setting a gmail. It is annoying when I reply to an email using the gmail web interface or with outlook on my PC, then my phone will download my mail as a new message. I don't really want to set up some sort of filter, since some times when I send an email, I will CC myself, but I am just annoyed by it downloading every single reply.
Uuuuuhhhhhhh o.k.
stop CC'ing yourself, just check your sent box... too simple or not complex enough a solution?
jiannichan said:
I've been trying to find a way to fix this...
Is there a way or a setting somewhere that stops the Tilt from downloading messages I send/reply or is that a setting a gmail. It is annoying when I reply to an email using the gmail web interface or with outlook on my PC, then my phone will download my mail as a new message. I don't really want to set up some sort of filter, since some times when I send an email, I will CC myself, but I am just annoyed by it downloading every single reply.
Click to expand...
Click to collapse
Did you read the problem or not understand it? The problem is when I reply to emails, the Tilt will download it as a new message. Where did I state that I CC myself all the time? What does checking my sent messages have anything to do with what the Tilt is downloading?
little snippy...
Pretty sure you not only said it, but now you've highlighted the fact that you sometimes CC yourself on emails sent, so yes, you would receive a copy. You would check your sent box to view messages that you have sent rather than CC'ing yourself. Mighty snippy for someone asking for help. Are you using a threaded version of Gmail? that's the only reason I could think you would receive a copy of the conversation, aside from CC'ing yourself.
If you read it, it says SOMETIMES. My problem is EVERY email reply gets downloaded. The CCs aren't a problem and not something I am complaining about. I am complaining about all replies done by me being downloaded as a new email. My response to you would have been different if you actually replied like you read it what the problem was.
updated after you posted
Trying again, are you using a threaded style of Gmail or the true Gmail website?
Not really sure. I rarely ever use the gmail website unless I am at a different computer. Most of my email comes to my phone and PC, which I remote into during work and just use Outlook to respond if I can. I'll try to explain the problem better. I apologize, just having a hectic day at work.
When someone emails me, the Tilt will download the email.
I will reply back using the tilt, or Outlook on my PC, and every once in a while, the gmail web interface. NOT CCing myself.
Tilt then downloads again, my reply and puts it in my inbox.
The only time I CC myself, is when I send out a new email that I feel is important. I do this because I like to have a copy for myself, and I empty my sent box on a weekly basis.
Also, I just did a web search on this threaded gmail thing you were talking about. It appears that is a 'feature' in gmail and it can't be disabled. It puts my replys in a 'conversation' style so it thinks that my replies are new messages and just downloads them. I guess I just have to deal with it.
More questions
Does ONLY the tilt capture all replies or do they also show up on your box at home and is this independant of from where you reply (home box or tilt)? Gmail uses a conversation view that shows reply messages as a long conversation would appear in MMS/SMS. I can't imagine that this would cause the problem but may be another piece to this puzzle.
Don't worry about my comments, I'm a smart-ass. Pretty much everyone is here to help and there are many more smart-assier (and just plain smarter) than me. Just roll with the punches and enjoy the website.
I must type slowly
I use Gmail and reply from my tilt as well, but have not had a problem. But i don't use a web app, I have gmail as a separate account that I access just like standard push-mail. What way do you use gmail?
Same problem
When I used my tilt I was having the same problem. I would send an email from my tilt (from a push account I had set up on the phone) and would receive a copy of the sent mail as a new message. I had that phone for 2 years and used various roms and could never stop it from doing so. It was very annoying to say the least. Some light on this matter would be awesome.
If I can, I just use email from the phone, or outlook on my PC if there is a large attachment. It only does it on the Tilt. My outlook on the PC is only showing up the emails from other people, and not myself. I can see on the web interface my replies though if I log on.
I have it set up on the Tilt as an account as well, so I am not using the gmail interface thru the phone. Not sure how I have it setup or if it is a seperate email software. I just click on messages and added the email account. It doesn't matter where I reply from. I also have a Yahoo account set up and it doesn't do this.
Also, the phone info:
Duttys WM6.1 build 19700
radio 1.65.14.06
I had this problem once and I was because I forget to change the "[email protected]" that I used during the initial setup back to my actual e-mail address.
I just fixed the issue. I deleted the account from the phone and recreated a new one and set it up as IMAP. I think the issue at first was because I had it set up and let the phone download the settings for me and it configured it as POP. This time, I set up everything manually and tested it out and it appears to be fine now.

Email Tab in TF3D-anyway to preview message?

I have looked high and low and can't figure out how to, or a hack for, previewing the first few lines of an email on the Email Tab in TF3D. I have applied the hack to put the envelope behind the emails, just can't get the body of the email to show. I get "Click to view messages'" I even tried sending TXT vs HTML messages with no success. Any ideas or suggestions? I am currently using Seven Beta to push my work email and personal email to the two corresponding accounts on the phone.
Are you saying when you slide to the email tab it doesn't show a preview of the message or just with your email account? I have a stock imagio and it always shows them. Timmay!!!
Yes, I am not seeing the preview, just Click to see message. That is telling me that I am seeing something unique to my two accounts being pushed by Seven Beta. Thanks,
Andy
Do you have a hotmail or similar account account you can set up and see if that previews the message or have you tried that?
Do you know if Seven Beta only pushes headers or full message?
Timmay!!! said:
Do you have a hotmail or similar account account you can set up and see if that previews the message or have you tried that?
Do you know if Seven Beta only pushes headers or full message?
Click to expand...
Click to collapse
That was it. I added my comcast account via outlook vs Seven and got the preview then. Searched again with Seven in the tag and found this. so looks like it is being worked on for anyone else using Seven. Seven Beta is the best when you are on a large corporate email system and can't get push access. I get my entire GAL access as well through it for GE.
Originally Posted by h078
Service works flawlessly but on Manila email preview it displays only subject of the message and sender (sticking out of envelope) but no preview text other then click to view message
With normal poll email it works with full preview...?
Any thoughts on this?
Thanks
That's a known bug. The Seven guys are on it. PRobably something about the formatting of the message once it passes through Seven's process that TF3D chokes on -- It will do the same for a small handful of e-mails on accounts set up the normal way too.

MANGO issues - post update

After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
janbulane said:
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
Click to expand...
Click to collapse
It's true... I have the same problem. So much time to release Mango update and still have problems...
I updated to Mango and none of my email works right anymore. I have an Exchange account and 3 Hotmail accounts through WP7 (I used the m.hotmail.com setting for the 3 Hotmail accounts so everything on my WP7 is EAS.)
For Exchange it appears the conversation feature is the problem. When it is enabled I am unable to delete my email from the Exchange server using WP7 (if I am having a conversation, thus a thread - if it's a single email I can.) When the conversation feature is disabled, I am unable to delete email off the Exchange server using Outlook 2010 (I have to go to OWA or my Blackberry to get the email off the server.)
For my Hotmail accounts - I am unable to receive new incoming mail with the conversation feature enabled. So I obviously disabled it. I also have my Hotmail accounts as POP3 through Outlook 2010. For each POP3 account, Under Advanced Settings I have selected, "Remove from server when deleted from 'Deleted items'" selected. After the Mango update that no longer works for Hotmail or Yahoo (I used to have Yahoo through WP7 but recently took it off.) To remove from the server from your computer you now you have to log into Hotmail/Yahoo via the website and delete it. WP7 will delete it (only if you haven't already deleted it from Outlook, thus you can't delete email from Outlook anymore) - WP7 is now the main manager of my POP3 accounts which shouldn't be the case.
When I first updated to Mango I was unable to get WP7 to delete from the server for any of my POP3 accounts or Exchange. I uninstalled and reinstalled the accounts I could, but with WP7 you can't do that with the main Hotmail Account - which led me to a reset. After the reset nothing is better. I also deleted all my accounts from Outlook 2010 and added them again. Nothing. I have this on Microsoft's forum and found out that people who use the Hotmail Connector are not having the "delete from server issue" when using Outlook 2010. I don't need the Hotmail connector as I use Exchange (I don't need or want all my stuff on a bunch of servers.)
I haven't heard of anybody else experiencing this. I have a ticket open with my Hosted Exchange provider - I know the dude that will talk to me tomorrow... I am hoping he can help me with Exchange - but to tell you the truth how??? Everything is syncing fine - I can send/receive email and my contacts and calendar sync as well. It's just getting the email to delete from their server - I shouldn't have to pick between Outlook or WP7 - both should delete.
I have thrown everything at this I can think of... calling AT&T will do nothing because they are stupid. I have a Nokia N900 a Blackberry and multiple computers (I am kind of a tech fan) and having email that should be DELETED off the server keep showing up all over the place is just not working for me. I don't want to walk away from WP7, I really like it - but I have no idea how to fix this.
Any feedback would be greatly appreciated...
(Sorry my first post is this long drawn out diatribe of email sync dysfunction - but unfortunately that is my life right now. Hoping somebody can help lift me back into the light - where I used to be when my email synced to all my devices flawlessly... life before "Mango." )
Thanks for your patience....
Sandy
(I searched for Mango problems and landed here - but didn't realize that this is HTC - I have an LG Quantum. So sorry - my bad (Hanging my head in shame right now)...
bluetooth
Bluetooth doesnt connect to my car anymore... worked perfectly before mango now it just stays at "searching..." I cant get other bluetooth devices to pick up either.

Will WP8 carry over email issues with EAS to Exchange Server 2003?

Ok so I have a Lumia 900 and am considering the 920. What would kill the deal are issues with Exchange Server 2003 (work uses it, so I don't have a choice). I can't download attachments, and certain emails (the most critical ones) come through as having blank bodies (with no preview). I can't really find what the issue is with the blank emails, as I've been searching for a while. I'm thinking maybe the emails are HTML format but I thought they were rtf but whatever.... Server-side IT has made it clear the emails are going to be served up how they are, period. The emails can be viewed in Outlook 2007 and 2010 without appearing blank, and if they are forwarded from my phone (where they appear blank), they will forward as blank emails no matter where I send them. The long and short of it is that they don't work and I need them to. Here seems to be a site that maps out some of the known incompatibilities: Exchange ActiveSync Considerations When Using Windows Phone 7 Clients
So, my question is, will WP8 use a different EAS client which will alleviate the issues seen between WP7.* and Exchange Server 2003?
ragingclue said:
Ok so I have a Lumia 900 and am considering the 920. What would kill the deal are issues with Exchange Server 2003 (work uses it, so I don't have a choice). I can't download attachments, and certain emails (the most critical ones) come through as having blank bodies (with no preview). I can't really find what the issue is with the blank emails, as I've been searching for a while. I'm thinking maybe the emails are HTML format but I thought they were rtf but whatever.... Server-side IT has made it clear the emails are going to be served up how they are, period. The emails can be viewed in Outlook 2007 and 2010 without appearing blank, and if they are forwarded from my phone (where they appear blank), they will forward as blank emails no matter where I send them. The long and short of it is that they don't work and I need them to. Here seems to be a site that maps out some of the known incompatibilities: Exchange ActiveSync Considerations When Using Windows Phone 7 Clients
So, my question is, will WP8 use a different EAS client which will alleviate the issues seen between WP7.* and Exchange Server 2003?
Click to expand...
Click to collapse
Interesting question. I will post this internally with the Exchange product group and see what I get back. I have a few clients myself that are using Exchange 2003 and this would be a deal killer for me as well.
Talderon said:
Interesting question. I will post this internally with the Exchange product group and see what I get back. I have a few clients myself that are using Exchange 2003 and this would be a deal killer for me as well.
Click to expand...
Click to collapse
Thanks, I appreciate that.
Also, if there are any viable workarounds for the HTML mail thing, I'd be all ears about that too. I've been holding on to WP for a while hoping something would come through resolving whatever incompatibility is responsible for that, but no dice so far. I'm not sure what the deal is with attachments, sometimes they work and sometimes they fail, so I'm not sure if that's resolved or if the PEBKAC, but that's a much less severe issue for me anyway.
Bottom line is I've been squeaking by without having to be able to read these emails on my phone, but it has caused some issues for sure. I'd love to get the 920, but unfortunately this is a deal breaker issue. Sucks. I'm really hoping the EAS client in WP8 is reworked and free of that particular incompatibility.
Giving this post a bump as I would like to find out whether WP8 has the same issues regarding the download of attachments in combination w/ Exchange 2003 and EAS.
Would be great if Microsoft provided an update for this article (http://social.technet.microsoft.com...tions-when-using-windows-phone-7-clients.aspx), but I guess we'll be quicker finding out ourself.
I have had my 920 for about 3 weeks now and I am using connected to my work office 2003 server without any issues.
Never had any problems with blank email or attachement.
There was a bug a while back that caused replies and forwarded emails on Exchange 2003 server accounts to have blank bodies but that was a long time ago and I'm fairly certain the OS build the lumia 900 came with had this fix in it. I imagine your phone has the latest updates so it can't be that.
It might be something with the servers Exchange configuration that's causing this because except for that bug I mentioned I've never had this issue with my 2 Exchange 2003 server accounts. No way of knowing if the problem has been fixed without getting a new phone on that Exchange server.
I think the attachments might have started working at some point, but HTML formatted mail did not work up until the point where I got rid of the 900 a couple weeks ago. I don't know of an update since then which would have fixed it but emails in the format generated by my company's issue tracking system all always arrived with blank bodies. Pretty sure it is the HTML format incompatibility confirmed by MS themselves.
Those same emails arrive on iOS, Android, and the desktop client just fine. I've inquired directly with MS about whether WP8 would be capable, but I've received nothing back. Server side IT confirmed it wasn't anything on their end (taken with a grain of salt of course but they're pretty competent). I guess I could go to the AT&T store and set up my email on one of the display units to check but I just decided to get a different phone.
I'd still like to know if it'll be an issue though. Who knows, I might pick up the 920 in the near future if I end up not keeping the Note2.
Sent from my SAMSUNG-SGH-I317 using xda premium
What type of issue tracking system are you using? Might be an interesting question for other people considering the combination.
We call it SOFA, not sure if that's the name of the engine itself or if it's our own acronym. I'd have to check.
Sent from my SAMSUNG-SGH-I317

[Q] Incredibly frustrated with N3+Gear - help please?

Good afternoon, Everyone - I hope everyone is having a great Saturday so far.
I, on the other hand, am incredibly frustrated and tired of trying to figure this out on my own... Also, I am in the middle of the woods today, and on a mobile device, so I am not as careful as I always am, so if by chance this has already been asked in a different thread, I am very sorry and I apologize...
I have the Note 3 with all latest updates. Not rooted. I also have the Galaxy Gear watch, again all the latest updates. I bought this watch primarily for two uses - to get notifications of my incoming text messages using the stock Samsung messaging app. Check - works great. The other reason, was so that I could get AND read my email messages using the stock Samsung email application. Check - works gr.... uh... not exactly. And HERE is my frustration...
Currently, in my STOCK Samsung Email app, I have the following accounts set up:
3 Gmail Accounts
1 Yahoo Account
1 Exchange work email account
Every time an email comes in on ANY of these accounts, I get an immediate notification on my watch. I can swipe, and read the entire email message. This is ALL I wanted. HOWEVER, even though in the very same stock email app, in the very same combined in-box, if I get a message specifically to my work Exchange email account, the watch ONLY displays that I have a message and to open it on the phone. It will not show ANYTHING in the email. But... the other accounts do with no problem! Why just this account, in the very same email app, with the same appearance and layout as the others??? I need this account more than anything - the others are just for fun and personal family, etc.
I did manage a temporary workaround however, but I am HOPING that you amazing folks here at XDA can give me an idea towards a solution. If I set up a MANUAL account to my work server using IMAP, our work server will allow me to only CHECK the mail, but not send. So I have no choice but to keep the existing Exchange account set up in my Samsung Mail App. However, I set up a SECOND entry in the same mail app, with my email address checking the email from my work server using IMAP and TLS. I just can't send.
Once I did that, I now receive TWO of every email from work. One in my normal inbox without a notification (turned off to avoid all the extra alerts on the phone), and the OTHER entry (IMAP) that I have labeled "Galaxy Gear Work Notifier". Now, the email WILL DISPLAY on my Watch, and I can read the whole email. But, if I pick up my phone to reply to the message, I have to switch inboxes on the mail app to the "real" Exchange one, and reply to the email.
There just has to be an easier way than this!!! I also own the Sony SmartWatch 2, but I personally don't like it as much as the Gear - but the Sony will read everything with all of the second party email notifiers out there.
Regardless that this is an Exchange account, it is coming into the very SAME STOCK SAMSUNG email application - so why do all the other email accounts display their email in full on the watch, but the one Exchange mail that comes in only says "open on phone" - what am I missing? This is driving me crazy, the fact that I can't figure this out....
I would appreciate any and all ideas VERY much - more than you know. Thank you in advance for helping and for the ideas. I appreciate it!
Mike
UPDATE - response from Samsung Engineer...
mcampellone72113 said:
Good afternoon, Everyone - I hope everyone is having a great Saturday so far.
I, on the other hand, am incredibly frustrated and tired of trying to figure this out on my own... Also, I am in the middle of the woods today, and on a mobile device, so I am not as careful as I always am, so if by chance this has already been asked in a different thread, I am very sorry and I apologize...
I have the Note 3 with all latest updates. Not rooted. I also have the Galaxy Gear watch, again all the latest updates. I bought this watch primarily for two uses - to get notifications of my incoming text messages using the stock Samsung messaging app. Check - works great. The other reason, was so that I could get AND read my email messages using the stock Samsung email application. Check - works gr.... uh... not exactly. And HERE is my frustration...
Currently, in my STOCK Samsung Email app, I have the following accounts set up:
3 Gmail Accounts
1 Yahoo Account
1 Exchange work email account
Every time an email comes in on ANY of these accounts, I get an immediate notification on my watch. I can swipe, and read the entire email message. This is ALL I wanted. HOWEVER, even though in the very same stock email app, in the very same combined in-box, if I get a message specifically to my work Exchange email account, the watch ONLY displays that I have a message and to open it on the phone. It will not show ANYTHING in the email. But... the other accounts do with no problem! Why just this account, in the very same email app, with the same appearance and layout as the others??? I need this account more than anything - the others are just for fun and personal family, etc.
I did manage a temporary workaround however, but I am HOPING that you amazing folks here at XDA can give me an idea towards a solution. If I set up a MANUAL account to my work server using IMAP, our work server will allow me to only CHECK the mail, but not send. So I have no choice but to keep the existing Exchange account set up in my Samsung Mail App. However, I set up a SECOND entry in the same mail app, with my email address checking the email from my work server using IMAP and TLS. I just can't send.
Once I did that, I now receive TWO of every email from work. One in my normal inbox without a notification (turned off to avoid all the extra alerts on the phone), and the OTHER entry (IMAP) that I have labeled "Galaxy Gear Work Notifier". Now, the email WILL DISPLAY on my Watch, and I can read the whole email. But, if I pick up my phone to reply to the message, I have to switch inboxes on the mail app to the "real" Exchange one, and reply to the email.
There just has to be an easier way than this!!! I also own the Sony SmartWatch 2, but I personally don't like it as much as the Gear - but the Sony will read everything with all of the second party email notifiers out there.
Regardless that this is an Exchange account, it is coming into the very SAME STOCK SAMSUNG email application - so why do all the other email accounts display their email in full on the watch, but the one Exchange mail that comes in only says "open on phone" - what am I missing? This is driving me crazy, the fact that I can't figure this out....
I would appreciate any and all ideas VERY much - more than you know. Thank you in advance for helping and for the ideas. I appreciate it!
Mike
Click to expand...
Click to collapse
HELLO AGAIN guys - I have an update...
I was so pissed by all of this - mainly because I was SURE there was something that I was doing wrong, and that I couldn't figure it out.... SOOO - I called Samsung, and went to tier 3 support and spoke to an engineer (called the main support line, got to the Mobile device department, then Galaxy Gear), and they said that they were aware that the notifications with Microsoft Exchange accounts, even those set up within their stock app, were temporarily broken and would refer the user to open the mail on their phone.... but an update is being released at any time now again to the Gear which fixes this issue. By taking the Exchange authentication/security out of the loop, this is why my manually set IMAP version of the same email was working. He assured me that they received a large number of calls on this specific issue, mainly because of all the business users who rely on Exchange as their email method, using the stock mail app. So he promised this was being addressed asap. At least, I now KNOW that this was not just me, and that I was not nuts. If it's "supposed" to be broken right now, and they are addressing it, then I'm fine with that and can use my IMAP workaround for the time being...
Thanks very much everyone - have a great rest of the weekend!!!
Mike

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