Chromecast crashing system ui while casting - Google Chromecast

I have an lg gpad, and I keep getting the crash of system ui. The tablet is unusable until I do a restart of the device. It happens every time I cast either YouTube or other casting apps and I pull the notification panel down. That starts the crash right away. I've factory restored my Chromecast, factory reset tablet, with fresh install of all apps. I am stumped and getting really annoyed at this issue. Any help in a resolution would be greatly appreciated.

Make sure your apps and Google Play Services are updated. They work hand-in-hand.

bhiga said:
Make sure your apps and Google Play Services are updated. They work hand-in-hand.
Click to expand...
Click to collapse
Updating them did not help. There is a work around, at least for YouTube. Go find the APK for an app called OG YouTube and use the OLD version (4.x)
There's no cue, but you can Chromecast without crashing the entire planet.
I bought the Note Pro with the intent to Chromecast. I feel so ripped off right now, especially since it worked for a little while when I got it. Then an update came down and broke it all. I've read elsewhere that the devs don't seem to give a crap about it, claiming there is no report of the issue even though many many many users are online complaining about it.

hellomiakoda said:
I bought the Note Pro with the intent to Chromecast. I feel so ripped off right now, especially since it worked for a little while when I got it. Then an update came down and broke it all. I've read elsewhere that the devs don't seem to give a crap about it, claiming there is no report of the issue even though many many many users are online complaining about it.
Click to expand...
Click to collapse
That's a bit unfair to the devs, IMO. Chromecast is dependent on so many moving parts that things go haywire when major updates roll out. It's much like when Facebook does back-end updates, unfortunately.
The major moving parts are:
Cast SDK
Chromecast firmware (build number)
Google Play Services
App
Not to mention the individual devices running the Chromecast-enabled app(s).
Until they're all synced up with the correct version "set" things tend to be wacky, and because the Chromecast app whitelist is essentially "live" and I don't think Chromecast has a defined way to know the service or device properties...
tl;dr - give it a few days. Likely it will magically all start working - unless there's something else at fault in the configuration.
Being that it seems the prior version of YouTube works, it may simply be a bug introduced in the update.

Say hello to this bug affecting some LG and Samsung devices:
https://code.google.com/p/android/issues/detail?id=70783

bubbleguuum said:
Say hello to this bug affecting some LG and Samsung devices:
https://code.google.com/p/android/issues/detail?id=70783
Click to expand...
Click to collapse
Thanks Bubble... Argh, I just upgraded to 4.4.2, but this may explain why the recent Netflix update disabled hardware volume control even on 4.3

Related

Adding G-Tablet to devices on the new Market site.

OK, I'm frustrated.
I have been trying to add my gtab to my devices on the new Market site, and have so far been unable to do so. Actually, that is not exactly true. I can get it to show up partially.
I have a Droid phone, and I see the phone when I go to my Market Account, Settings, My Devices. I enter the new nickname for my tablet.. [tablet, gtablet, Viewsonic G-Tablet, Malata ... all tried separately], I check the "show in menus" option. Press the Update button on the right. And nothing happens. The Maker, Model, Carrier columns for the tablet are empty, with only a hyphen. I cannot enter information directly into these columns, and whenever I try to download something, only the phone shows up. When I click on the little black triangle to expand the devices, I DO see the GTablet there. But it is grayed out with a question mark beside it. It says it is not compatible with this device. Every single app is not compatible with my tablet?
What am I missing?
Full Market fix
You need to change the build.prop file. Use steps 1-5 here:
http://forum.xda-developers.com/showthread.php?t=861044
Ya funny thing is, I think mine showed up (and someone will correct me I bet) as VS GTablet Advent Vegan 5.1.
Something like that but I thought oh they even know I am running the VEGAn ROM. Interesting indeed.
i'm runing vega5.1 and i had to do nothing... he just appeared..
but yesterday i had to do the market fix again and it disappeared.. LOL
weird
tysonkam said:
You need to change the build.prop file. Use steps 1-5 here:
http://forum.xda-developers.com/showthread.php?t=861044
Click to expand...
Click to collapse
my build.prop is correct and does not appear on market...
like i said before, it appeared then after fixing market again it does not
Same. I had to do the market fix again, and then my device disappeared. It was showing the TNT-Lite version beforehand, but now - nada.
tedlogan42 said:
Same. I had to do the market fix again, and then my device disappeared. It was showing the TNT-Lite version beforehand, but now - nada.
Click to expand...
Click to collapse
I had the EXACT same thing happen to me. It was there as a malata gtab running tnt lite, and I had to do market fix again. Now its like it was never there. Is there anyone we can talk to at google about this? Like a customer support type?
Sent from my GTablet-TnT-Lite using Tapatalk
Maybe it is just the simple fact that this tablet is not supposed to be on the market at all. So calling Google to ask why your tablet with the hacked market doesn't work probably won't get you very far.
What is the big deal with this web market anyway? I have no problem using the market app on the tablet.
Agree
Sprdtyf350 said:
Maybe it is just the simple fact that this tablet is not supposed to be on the market at all. So calling Google to ask why your tablet with the hacked market doesn't work probably won't get you very far.
What is the big deal with this web market anyway? I have no problem using the market app on the tablet.
Click to expand...
Click to collapse
+1 I just use the market on the tablet.... My device(for now) is showing in web market.
My G-Tab running Vegan 5.1 is working in the new market with no changes or modifications except editing the nickname. I installed an app to it via the new market already. Since I have a Droid also, I kinda like the ability to install on either or both devices. YMMV, apparently...
Nvidia VEGAn-TAB-v1.0.0B5.1
My tablet showed up under the web-based market as: "Nvidia VEGAn-TAB-v1.0.0B5.1 ". I added a nickname and downloaded some applications. Since I wasn't connected to the internet at the time it was held in abeyance. Once I got a wifi connection, boom down they came. So I can now peruse the market at work or as I monitor these forums, find an application, purchase it (or not) while I am still thinking about it and have it update the tablet the next time it connects. Not bad functionality for someone like me whose work environment is wifi restricted.
I still have one issue I would like to see Google fix. I purchased a application under one gmail account but after reflashing from tnt-lite to Vegan Tab I put my other account on the device first. Now I can't update that application without some tricky effort. Not sure I want to go through that effort or pay the $5 again
While that was me being stupid, I proposed to Google that I could envision the case where I might want to purchase an application with my work credit card and put that on their tablet and also purchase an application with my personal credit card. Their current schema doesn't allow for that. I can see where with telephones it might be a little more personal but tablets may start becoming shared devices say within a family.
What they seem to have for that situation is the ability to use more than one CC with the account. In that case you could use your work CC for some and personal for others.
Not a help for your situation, but it does address the situation you proposed.
Sprdtyf350 said:
Maybe it is just the simple fact that this tablet is not supposed to be on the market at all. So calling Google to ask why your tablet with the hacked market doesn't work probably won't get you very far.
What is the big deal with this web market anyway? I have no problem using the market app on the tablet.
Click to expand...
Click to collapse
The point was that there is no reason for Google to not support the g tab with ANY Rom. They support the galaxy tab, the. Streak too. Why is it ok for those devices? Is it because they are tied to a service and not just WiFi?
Sent from my HTC Liberty using XDA App
Frrrrrrunkis said:
The point was that there is no reason for Google to not support the g tab with ANY Rom. They support the galaxy tab, the. Streak too. Why is it ok for those devices? Is it because they are tied to a service and not just WiFi?
Sent from my HTC Liberty using XDA App
Click to expand...
Click to collapse
Google has prerequisites that must be met for a device to have official and supported Market. GPS and cellular radio are on that list if I'm not mistaken.
Sent from my Viewsonic G Tablet running TnT Lite 4.2.1 w/ Clemsyn's Kernel using Tapatalk Pro
anjenaire said:
My tablet showed up under the web-based market as: "Nvidia VEGAn-TAB-v1.0.0B5.1 ". I added a nickname and downloaded some applications.
Click to expand...
Click to collapse
I'm getting the same showing up in my market access, but where we differ, is I have yet to have an application actually download to my tablet. I've gone through 5-6 different apps that did show the G-Tablet as a compatible device, and these were not installed on my tablet before going to the web market...
The big difference now is I am seeing lots more apps using the legacy Market app on the tablet.
I figured the first week or so would be pounding the web market, and things seem to be settling down, if just a small bit.
Frrrrrrunkis said:
The point was that there is no reason for Google to not support the g tab with ANY Rom. They support the galaxy tab, the. Streak too. Why is it ok for those devices? Is it because they are tied to a service and not just WiFi?
Sent from my HTC Liberty using XDA App
Click to expand...
Click to collapse
I think that they are not trying to give us a hard time as much as they are just trying to have some sort of way to keep things manageable. I mean, they set certain guidelines that devices need to follow to get market access so hopefully most of the apps will work. GPS, and cell type data connection are a couple requirements. Why? I don't know. Guess they had to start somewhere.
I think it is also done so developers can build apps that hopefully work for the types of devices that do qualify. Imagine how hard it would be to make apps that worked on every variation of Android out there. How often do we have issues with apps that don't work on one rom, but work on a different rom.
Maybe it was just to try and keep the market from being like the wild wild west...
Apple has it pretty easy. There are only a couple of hardware platforms they need to worry about. How about Android? There are probably a 1000 different hardware variants out there.
I really won't be surprised if they come up with a way to keep all non qualified devices off the market. Not that big of a deal really if they do though.
So far my tablet is showing on the new market and allows me to download apps to it. I'm running vegan tab 5.1 if that helps anyone...
Sprdtyf350 said:
I think that they are not trying to give us a hard time as much as they are just trying to have some sort of way to keep things manageable. I mean, they set certain guidelines that devices need to follow to get market access so hopefully most of the apps will work. GPS, and cell type data connection are a couple requirements. Why? I don't know. Guess they had to start somewhere.
I think it is also done so developers can build apps that hopefully work for the types of devices that do qualify. Imagine how hard it would be to make apps that worked on every variation of Android out there. How often do we have issues with apps that don't work on one rom, but work on a different rom.
Maybe it was just to try and keep the market from being like the wild wild west...
Apple has it pretty easy. There are only a couple of hardware platforms they need to worry about. How about Android? There are probably a 1000 different hardware variants out there.
I really won't be surprised if they come up with a way to keep all non qualified devices off the market. Not that big of a deal really if they do though.
Click to expand...
Click to collapse
You are probably right, i tend to lean towards everything being based on how these companies can make the most money. Like if what i said is true, maybe then google gets a bigger kick back from the carriers, or phone manufacterers. Its ATT 's fault really, lmao, since everything they do is based on getting more money from me as a subscriber. it seems loke they try to make evry feature, an extra charge, without lowering the standard monthly fees. (i know i am most likely wrong, it just seems this way to me). I am not askin for free stuff, it just seems like they keep the services i want out of my pockets' reach.
Sent from my GTablet-TnT-Lite using Tapatalk
Web market woes
I can confirm web market was working running TNT Lite... stopped working after redoing market fix. Web market working again... after flashing Vegan and wiping data.
For the people with working web based market: did you change your android id? if you did, did you change it to a different devices id or did you use one from an emulator?

[Q] about the new Amazon Instant Video app

When the HD comes out, could somebody rip the Amazon Instant Video app apk and post it on xda?
The reason: Old app only works on Gingerbread. The new one should work on ICS and JB because the new Kindle Fire's OS is based on ICS.
Was just about to post a thread over here, we has one going on the old KF forums. ES File Explorer is on the Amazon market and should be able to read the /system/app directory without root. Really hoping this apk works on other ICS/JB devices.
An update bin file was posted and I grabbed the apk file from that. So far no luck, it FCs on my Touchpad with CM9. I tried installing as a regular app making sure Voodoo had me unrooted. I also tried as a system apk and rebooted, still FCs. It refuses to install on GB so I imagine its using API Level 15.
Hopefully it just needs another apk installed, Ill play around with it and see if I can get it working.
EDIT: I installed aLogcat to see if I could narrow down what is causing the FC. Its looking for the class "amazon.unifiedsettings.UnifiedSettingsHelper" which doesn't exist. Later in the log the FC is caused by a fatal exception with the class "amazon/unifiedsettings/UnidifedSettingsHelper" not being found. Is this a lib file or a system apk it wants?
EDIT2: I gave up on it for now. I tried some lib files, tried installing as many apks as I could (didn't try replacing system apks). It still FCs with the same error log and I can't find any files that reference unified settings. I also downloaded the Kindle Fire 2 update file (the updated original fire) and its using the same APK. LCD Density for the HD is 240 and 160 for the regular Fire 2. I use 160 on my Touchpad so that shouldn't be the issue.
How does one get apks out of Amazon's .bins?
com.amazon.dcp.apk
MyAccount-unsigned.apk
AccountAndSyncSettings.apk
These are the three extra apks (in addition to video apk itself) I needed to get it running on my Nook Tablet back in the day. I noticed back then that it seemed to work a little different for everyone. Some folks didn't need any of those while others of us experienced all manner of crashing without some of them. Sadly, one also forced my NT to appear as a KF in the Amazon app store, which made some of my purchased apps incompatible. Caveat emptor.
Would love to see those posted though if someone gets around to it. Would also love to see Amazon get their rear in gear and release a prime streaming app for android that didn't require all the fuss.
The bin files open for me in WinRAR, I think they are just zip files. AccountAndSyncSettings.apk is gone from the new Kindle Fires, the other two files are still there. I remember using those 3 files before allowed you to add an Amazon account and then open the app and you would already be logged in. With the new 2 files, it FCs in settings when I try to add an Amazon account. I didn't try using the old GB apks, it may be worth a try as they allowed an Amazon account to be added even on ICS.
I'll upload them, there is only 2 now, because you may have a different outcome than me on a different device.
No luck on a simple side load to an Acer A700 or an Acer A100 both stock and unrooted running ICS. I am reluctant to try the other apk's because I also had my a100 appear as a kindle fire and had to restore it to get use of my apps that were not kindle compatible.
I was messing around on my Touchpad with CWM so I always have the option to restore a nandroid if I were to screw something up. But I played around with it a lot this morning and didn't do any damage, everything was FCing.
No luck on Nexus 7. Tried after installing all three apk.
Sent from my Nexus 7 using Tapatalk 2
I too am looking to stream amazon on my cm9_tp but did not see anyone mention the fact it works perfectly on WebOs.
rfauconn said:
I too am looking to stream amazon on my cm9_tp but did not see anyone mention the fact it works perfectly on WebOs.
Click to expand...
Click to collapse
I will work through a flash capable browser with a desktop user agent in Android as well, but its not optimized very well for mobile devices. The app is much nicer when it works. At this point we may be better off trying to get the GB version working in ICS since it will at least open and let you browse.
In addition to a better UI in the app, I've also experienced intermittent, albeit minor, audio sync issues with mobile flash that I never had in the app. I hate that.
can someone with a kindle fire hd open up the app and then post the log? Wouldn't we be able to see where the unifiedsettingshelper file was with the log of it opening successfully?
Any update on this?
Sent from my Transformer Prime TF201 using Tapatalk 2
We need a Fire HD user or somebody with more knowledge of how things work to figure out where we can get "amazon.unifiedsettings.UnifiedSettingsHelper" from. This is the missing service it crashes on. I can't find any lib files or apks from the ROM that fix this issue. Also even if we get past this crash error another one may appear. At this point I'm thinking we may be better off trying to get the old GB app working since it seems to have fewer issues. It allows you to open and browse to videos on ICS, also allows you to add your Amazon account to the device, but crashes when you go to play a video. Its having a database issue according to the crash log posted over in the GB thread:
http://forum.xda-developers.com/showpost.php?p=31633773&postcount=193
spunker88 said:
We need a Fire HD user or somebody with more knowledge of how things work to figure out where we can get "amazon.unifiedsettings.UnifiedSettingsHelper" from. This is the missing service it crashes on. I can't find any lib files or apks from the ROM that fix this issue. Also even if we get past this crash error another one may appear. At this point I'm thinking we may be better off trying to get the old GB app working since it seems to have fewer issues. It allows you to open and browse to videos on ICS, also allows you to add your Amazon account to the device, but crashes when you go to play a video. Its having a database issue according to the crash log posted over in the GB thread:
http://forum.xda-developers.com/showpost.php?p=31633773&postcount=193
Click to expand...
Click to collapse
could amazon.unifiedsettings.UnifiedSettingsHelper be part of one of the odex files in system/app ?
It will be fantastic once this can be resolved. I hate that they are allowing this on iOS but not on other android devices.
Yes, it is absurd that iPad has access and general android devices are SOL. We purchased our content...and can't watch it reliably (app access). I would encourage everyone to let amazon know this is unacceptable - and I'm hopeful the good people here find a fix for us in the mean time.
Gonzorito said:
Yes, it is absurd that iPad has access and general android devices are SOL. We purchased our content...and can't watch it reliably (app access). I would encourage everyone to let amazon know this is unacceptable - and I'm hopeful the good people here find a fix for us in the mean time.
Click to expand...
Click to collapse
I tried giving Amazon some feedback on supporting other Android devices - they didn't seem to care much. I guess they want to sell more Fires, but if they're selling them at a loss wouldn't they make more profit by supporting their app on other devices?
Our how about, I purchased my kindle to read, purchased a tablet before the fire was a gleam in their eye.
I purchase video content and have limited access to it, so i won't purchase future content with amazon as a result.
No I won't buy a fire and I am encouraged to buy my future content through Google play on top of that!
Loss, loss, and more loss for Amazon. Doesn't make sense.
Sorry for side tracking the thread, I will end the QQ
Gonzorito said:
I would encourage everyone to let amazon know this is unacceptable - and I'm hopeful the good people here find a fix for us in the mean time.
Click to expand...
Click to collapse
Yup. Of course they aren't going to listen to any one complaint, but Amazon is a pretty responsive company on the whole. Squeak enough and they'll grease the wheels. There's no indication they want to make this fire-only, given how many other devices its on, it's just a question of priority. You can bet the apple people whined more than the android people, so if you want them to get it in gear get on their contact page and make the request. I've done it repeatedly, but we need more people to get noticed.

Chrome Device Support Library causing ads

Hello, long time reader - finally decided to post.
I bought the Note 5 on launch day, and have overall been very happy with it, especially after debloating. I had been noticing over the last couple weeks that a lot of websites would have ad choice ads on the bottom of the pages, through Chrome or through apps that use WebView. It was only on certain sites. When I went to my own personal sites, I would never see the ad so I was sort of thinking it was the site. But the more and more I saw them, they really seemed out of place. I dont use many apps on my device, and am very careful what I install so I was not worried about malware.
I finally decided to start disabling things to see if I could get these ads to stop, and sure enough, when I disabled Chrome Device Support Library (assuming it came installed as I did not install it), the ads went away.
Does anyone have any similar experience? I am missing anything by disabling this? I just want to make sure I don't have anything additional that would have caused these ads.
Thanks in advance for any info.
I personally use NoHomo...
*NoChromo.
http://android.wonderhowto.com/how-to/block-ads-android-web-browsers-no-root-needed-0162075/
(Sent from another Galaxy)
I'll try it out to see. I would imagine if it did affect anything else, it would be device syncing possibly?
This would solve my problems if it doesnt affect anything else. Hate sites where they pop up an ad that closes out of video and I lose my spot.

Google Account Settings issue

** UPDATE **
To be more specific, I'm not having issue with Android Device Manager, I'm having issue with the message "You don't have any devices" in Google Play Store.
I've looked it up in lots of places but seems like no one has a concrete answer.
Any further direction would be appreciated!
******
Hello,
I've installed all of the required apps to run Google Play store and have installed apps without issue. I'm having a couple of issues:
1) When I tap on Google Account Settings, it doesn't load anything, just closes the app
2) When I log in to Google Play on my browser, it says that I have no devices connected to the account, even thought I'm downloading apps just fine with that very same account in Google Play app. I'd like to remotely add and delete apps from my tablets as they are for the kids and I don't always have the tablets by my side to install / delete things.
Please help, thanks!
dymlu said:
Hello,
I've installed all of the required apps to run Google Play store and have installed apps without issue. I'm having a couple of issues:
1) When I tap on Google Account Settings, it doesn't load anything, just closes the app
2) When I log in to Google Play on my browser, it says that I have no devices connected to the account, even thought I'm downloading apps just fine with that very same account in Google Play app. I'd like to remotely add and delete apps from my tablets as they are for the kids and I don't always have the tablets by my side to install / delete things.
Please help, thanks!
Click to expand...
Click to collapse
Sometimes takes a few days for everything to sync up on Google's end.
Davey126 said:
Sometimes takes a few days for everything to sync up on Google's end.
Click to expand...
Click to collapse
It's been like this since I got everything set up 3 weeks ago. It's never recognized that the tablet is associated to the account.
dymlu said:
It's been like this since I got everything set up 3 weeks ago. It's never recognized that the tablet is associated to the account.
Click to expand...
Click to collapse
Another poster (perhaps a few) described a similar situation along with the steps taken to remediate. If I stumble across that I will repost here. As I recall it involved deleting and readding Google account(s) on the device side (reboot between) plus a tweak or two from the web version of Android Device Manager.
Davey126 said:
Another poster (perhaps a few) described a similar situation along with the steps taken to remediate. If I stumble across that I will repost here. As I recall it involved deleting and readding Google account(s) on the device side (reboot between) plus a tweak or two from the web version of Android Device Manager.
Click to expand...
Click to collapse
That would be awesome, thanks a million in advance!
Davey126 said:
Another poster (perhaps a few) described a similar situation along with the steps taken to remediate. If I stumble across that I will repost here. As I recall it involved deleting and readding Google account(s) on the device side (reboot between) plus a tweak or two from the web version of Android Device Manager.
Click to expand...
Click to collapse
dymlu said:
That would be awesome, thanks a million in advance!
Click to expand...
Click to collapse
Problem appears to be widespread with no generic solution. See (one of many similar posts):
http://www.androidpolice.com/2015/0...android-device-manager-googles-working-on-it/
Might be something you just have to live with.
Davey126 said:
Problem appears to be widespread with no generic solution. See (one of many similar posts):
http://www.androidpolice.com/2015/0...android-device-manager-googles-working-on-it/
Might be something you just have to live with.
Click to expand...
Click to collapse
Rats, I want to remotely install and delete apps on my kids tablets, any ideas on remote device management tools for Android tablets?
dymlu said:
Rats, I want to remotely install and delete apps on my kids tablets, any ideas on remote device management tools for Android tablets?
Click to expand...
Click to collapse
While there are quite a few you might want to start with AirDroid. Generally well regarded albeit sometimes a bit schizophrenic. You should be able to accomplish basic app/device management with the free version. Can also look at some of the more focused tools once you decide which features are most important.
Davey126 said:
While there are quite a few you might want to start with AirDroid. Generally well regarded albeit sometimes a bit schizophrenic. You should be able to accomplish basic app/device management with the free version. Can also look at some of the more focused tools once you decide which features are most important.
Click to expand...
Click to collapse
I was looking for something that I can use while I'm at work and the kids are at home?
dymlu said:
I was looking for something that I can use while I'm at work and the kids are at home?
Click to expand...
Click to collapse
Yes - did you look at AirDroid? Claims to have that capability. Also note there are various workarounds (eg: create a second account) for the original issue you reported. None work 100% which is why I didn't elaborate. You are going to have to do a little research to get what you want.
Davey126 said:
Yes - did you look at AirDroid? Claims to have that capability. Also note there are various workarounds (eg: create a second account) for the original issue you reported. None work 100% which is why I didn't elaborate. You are going to have to do a little research to get what you want.
Click to expand...
Click to collapse
AirDroid doesn't allow me access to install apps, just delete I'll have to keep researching, thanks for the advices.
Davey126 said:
Yes - did you look at AirDroid? Claims to have that capability. Also note there are various workarounds (eg: create a second account) for the original issue you reported. None work 100% which is why I didn't elaborate. You are going to have to do a little research to get what you want.
Click to expand...
Click to collapse
To be more specific, I'm not having issue with Android Device Manager, I'm having issue with the message "You don't have any devices" in Google Play Store.
I've looked it up in lots of places but haven't found anything concrete for solution. Is it because I'm using a Fire Tablet and it's not supported on Google Play?
dymlu said:
AirDroid doesn't allow me access to install apps, just delete I'll have to keep researching, thanks for the advices.
Click to expand...
Click to collapse
dymlu said:
To be more specific, I'm not having issue with Android Device Manager, I'm having issue with the message "You don't have any devices" in Google Play Store.
I've looked it up in lots of places but haven't found anything concrete for solution. Is it because I'm using a Fire Tablet and it's not supported on Google Play?
Click to expand...
Click to collapse
Answered the last question in a previous post (below). As for remote install a tool like AirDroid can get the job done but you will need to get creative with the approach. In the end it may not be worth the effort, especially if the target devices are physically accessible albeit with a little inconvenience wrestling it away from the kid.
http://forum.xda-developers.com/amazon-fire/help/google-account-settings-issue-t3441323/post68240076

Question Videos not playing on Pixel 7

For the last few days I've been running into a weird issue: sometimes full-screen vertical videos won't open nor play. It happens on almost every app (Twitter, Instagram, Reddit, YouTube, ecc).
So far the only fix I was able to find was to reboot the phone but it's only a temporary fix, as the issue reappears after some hours.
I thought it could be caused by some app, but I haven't installed anything new for a couple weeks now. I'm currently on software version 13 (TQ1A.221205.011) as I haven't got the January update yet.
You can always download the latest OTA and factory image and flash the update using e.g. Pixel Flasher for convenience. No need to wait for the slow incoming and slowly flashed OTA process.
Regarding the videos; did you try to clean all caches with a tool like e.g. SD maid?
SD Maid - System Cleaning Tool - Apps on Google Play
A maid for your Android, to keep it clean & tidy.
play.google.com
Full OTA Images for Nexus and Pixel Devices | Google Play services | Google for Developers
developers.google.com
Factory Images for Nexus and Pixel Devices | Google Play services | Google for Developers
developers.google.com
GitHub - badabing2005/PixelFlasher: Pixel™ phone flashing GUI utility with features.
Pixel™ phone flashing GUI utility with features. Contribute to badabing2005/PixelFlasher development by creating an account on GitHub.
github.com
SDK Platform Tools release notes | Android Studio | Android Developers
Android SDK Platform-Tools is a component for the Android SDK.
developer.android.com
t-ryder said:
You can always download the latest OTA and factory image and flash the update using e.g. Pixel Flasher for convenience. No need to wait for the slow incoming and slowly flashed OTA process.
Regarding the videos; did you try to clean all caches with a tool like e.g. SD maid?
SD Maid - System Cleaning Tool - Apps on Google Play
A maid for your Android, to keep it clean & tidy.
play.google.com
Full OTA Images for Nexus and Pixel Devices | Google Play services | Google for Developers
developers.google.com
Factory Images for Nexus and Pixel Devices | Google Play services | Google for Developers
developers.google.com
GitHub - badabing2005/PixelFlasher: Pixel™ phone flashing GUI utility with features.
Pixel™ phone flashing GUI utility with features. Contribute to badabing2005/PixelFlasher development by creating an account on GitHub.
github.com
SDK Platform Tools release notes | Android Studio | Android Developers
Android SDK Platform-Tools is a component for the Android SDK.
developer.android.com
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Thanks for the reply.
I tried both clearing caches with SD Maid and booting into safe mode to try and identify what was causing the issue, but had no luck. I ended up factory resetting the phone and the issue seems to now be gone.
I also have this problem, and I'm really tired of restarting my phone every day. I've had the Pixel 4XL and the 7 Pro, and had issues with both. I'm very tempted to go back to the Samsung product line because Google can't release a phone that just works out of the box.
gatorbanana said:
I also have this problem, and I'm really tired of restarting my phone every day. I've had the Pixel 4XL and the 7 Pro, and had issues with both. I'm very tempted to go back to the Samsung product line because Google can't release a phone that just works out of the box.
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Yeah onestly it's very annoying. Even after a factory reset the issue came back.
I'm a first time Pixel user coming from an S10, overall I'm quite happy with the experience but small bugs like this and the fingerprint reader sometimes drive me mad...
Soldoout said:
Yeah onestly it's very annoying. Even after a factory reset the issue came back.
I'm a first time Pixel user coming from an S10, overall I'm quite happy with the experience but small bugs like this and the fingerprint reader sometimes drive me mad...
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Click to collapse
That's awful. I haven't gone the factory reset method because I'd have to do a lot to make sure I don't lose access to wallets and work accounts. The fingerprint reader issue went away for me with the last system update. That was swapped for frequent System UI crashes, and still videos stop playing, and Google Maps stops navigating/updating GPS location. Looking into warranty claims, Google requests a factory reset before taking it to an authorized repair shop or mail in, which doesn't work for me, and I doubt the issue would be fixed.
I had the Galaxy line of phones from the original through 6. I hated the bloatware, but at least the phones worked.
gatorbanana said:
That's awful. I haven't gone the factory reset method because I'd have to do a lot to make sure I don't lose access to wallets and work accounts. The fingerprint reader issue went away for me with the last system update. That was swapped for frequent System UI crashes, and still videos stop playing, and Google Maps stops navigating/updating GPS location. Looking into warranty claims, Google requests a factory reset before taking it to an authorized repair shop or mail in, which doesn't work for me, and I doubt the issue would be fixed.
I had the Galaxy line of phones from the original through 6. I hated the bloatware, but at least the phones worked.
Click to expand...
Click to collapse
I've reported the issue on Google Community and I've been told to also report it to developers via the built in Android Issue Tracker. I think you should do the same, maybe if enough people report it they'll look into it:
Best send feedback to the developers about this. You can send feedback either through your device or through the Android Issue Tracker.
Via Device
Settings > About phone > Send feedback about this device
Ensure that you include the logs.
Via Android Issue Tracker
https://source.android.com/setup/contribute/report-bugs
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Soldoout said:
I've reported the issue on Google Community and I've been told to also report it to developers via the built in Android Issue Tracker. I think you should do the same, maybe if enough people report it they'll look into it:
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I've reported the issues as feedback before, but it was before the last System Update. Thanks to your reminder, I sent another report. I did forget to include that the Pixel watch will disconnect from the phone about once a week, which is probably related to videos, camera, and GPS also not working correctly after some time.
gatorbanana said:
I've reported the issues as feedback before, but it was before the last System Update. Thanks to your reminder, I sent another report. I did forget to include that the Pixel watch will disconnect from the phone about once a week, which is probably related to videos, camera, and GPS also not working correctly after some time.
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Click to collapse
After a couple of days in contact with Google's assistance I was offered to replace the phone under warranty. It sucks to not have solved the issue and to have to setup the phone once again, but at least Google was quite understanding.
Overall I think it's quite a rare issue as we are the only two people on the entire internet reporting it. Maybe you should try asking for a replacement too.
Soldoout said:
After a couple of days in contact with Google's assistance I was offered to replace the phone under warranty. It sucks to not have solved the issue and to have to setup the phone once again, but at least Google was quite understanding.
Overall I think it's quite a rare issue as we are the only two people on the entire internet reporting it. Maybe you should try asking for a replacement too.
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I've seen similar complaints on Reddit, so we're not alone. Is Google making you return the phone before they send the replacement, or are they letting you set up the new phone first?
gatorbanana said:
I've seen similar complaints on Reddit, so we're not alone. Is Google making you return the phone before they send the replacement, or are they letting you set up the new phone first?
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I haven't seen anything onestly, but hope everyone who experiences it reports it so it will eventually get looked into. New phone arrives tomorrow, I have a week to ship back the old one.
I just got my Pixel 7 Pro a few weeks ago and I am having this issue already. Videos won't play on any app. This is really unacceptable for a brand new phone.
Soldoout said:
I haven't seen anything onestly, but hope everyone who experiences it reports it so it will eventually get looked into. New phone arrives tomorrow, I have a week to ship back the old one.
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I received an advanced replacement phone last week. Everything was great for 3 days, until I connected my phone to my car via Bluetooth and setup Android Auto. Now I'm having the same annoying issues on this new phone. How has your replacement been working for you?

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