Database Develop

[Q] Wifi disconnects data network after gingerbread update (i9000m)

Used Odin to update to gingerbread from froyo on my i9000m the other day. Theres no service here at home unless I put the phone on the bathroom windowsill, so I didn't notice until today when I went to work that I wasn't getting any data network connection. Could make and receive calls fine, wifi works, but no data, so no browsing or facebook or any apps that require it. I called bell and they came to the conclusion that I have to send the phone in for repairs. Thats a absolute last resort, so I tried another factory reset, this time from the recovery menu. The first time, during set up I enabled wifi, this time on a hunch I did not, and it worked. Also note that the first time, the network connected for a split second before disconnecting again. Anyways, I was getting 3g fine, then I tried wifi, and it disconnected again. Turn off wifi, data comes back. Whats up with this?

Did you set your APN? Go
Settings > Wireless and Network > Mobile Network > APN Names
Then hit menu and add a new APN if none are there. If one is there, it's named something like 'browser' (at least that's what mine is called on my Bell i9000m) and I'm wrong. But I had this problem, and this is how I solved it. You can find the APN settings for your network by google-ing "[Provider] APN Settings]", and if you're on bell you can find them here:
http://support.bell.ca/en-on/Mobili..._Nexus_One_for_the_Bell_Mobility_HSPA_network
It says Nexus One but it works for all phones on bell.

settings are exactly as depicted on the bell site, except the apn was called browser instead of bell. changed that, same thing. other suggestions?

Can you tell me the version of gingerbread you're on, where you got the files, any mods to the firmware like pre rooting?
Sent from my GT-I9000M using XDA App

2.3.3, downloaded from here, no mods.

Alright, so totally stock. What's the version code? It should be UGKG3. Have you tried forcing a kies update with a registry hack? Was it one PDA when you flashed it or 3 files?
Sent from my GT-I9000M using XDA App

Yes, its UGKG3. I flashed with the PDA, PHONE and CSC files. I dont really know what you are talking about with regards to forcing a kies update, if you could explain I'd try it out

This has always happened to me, on Eclair, on Froyo, and now on Gingerbread. Whenever my Wifi is active *and* connected to a network, the Data through HSPA is automatically disconnected.
I always thought it was a battery saving feature - if you have Wifi access, and presumably internet access, then you don't need internet through the cell network, right?
So if you're not getting internet access when your wifi is active and connected, then perhaps it's a problem with your wifi router not passing external internet to your phone?

The thing is nothing changed besides the firmware. wifi worked fine here in the house before and no problems connecting to the data network on the go with wifi enabled. I'm really running out of ideas here.

I guess I misunderstood you before. Are you saying you have no data access at all when wifi is enabled, whether or not you are connected to a wifi network? If that is true, something is definitely wrong. That doesn't happen to me with KG3 - just checked.
Have you tried reflashing the modem file? Maybe it got messed up in your flash before?
Sent from my GT-I9000M using XDA App

yes, no data regardless of wifi connected or not, as long as its enabled.
which is the modem file?

just an update, this seems to have mysteriously fixed itself.

After OTA 4.3 update Wii turning on and off

I just did the 4.3 OTA update and my WiFi keeps turning on and off on the phone. It loses connection and reconnects once a minute. Any ideas?

Oxrod said:
I just did the 4.3 OTA update and my WiFi keeps turning on and off on the phone. It loses connection and reconnects once a minute. Any ideas?
Click to expand...
Click to collapse
Took the OTA yesterday and I am not having that happen to me at all.

No issues here.

UPDATE:
Its not just my Wifi. Its the 3G too. All data drops out and connects again about once a minute. Spent an hour on the phone with Sprint. They tried everything including a wipe and hard software reset and still the issue is there. Only thing I can think of is that they snuck in some optimizing software or something. Either way, I now will need to go to a corporate sprint store. Really do not want to replace this phone that I have had for 27 days with a refurb, so any ideas will be welcomed.

Oxrod said:
UPDATE:
Its not just my Wifi. Its the 3G too. All data drops out and connects again about once a minute. Spent an hour on the phone with Sprint. They tried everything including a wipe and hard software reset and still the issue is there. Only thing I can think of is that they snuck in some optimizing software or something. Either way, I now will need to go to a corporate sprint store. Really do not want to replace this phone that I have had for 27 days with a refurb, so any ideas will be welcomed.
Click to expand...
Click to collapse
I was having the same issue, do you live in an area with 4G? I don't and I think it was the cause. I think my phone was 'programmed' to think there was 4G around, but there wasn't. I kept seeing eHRPD under network info. I think it might be a 4.3 bug, bc I went back to Viper and it worked fine. Not really sure, but Amazon replaced my phone and now I'm scared to go back to 4.3 and get plagued with the bug again. I also think the new radio gave me issues, so I downgraded to the original radio also

This happened to me, it was a mixture of a damaged N antenna and bad sprint lte performance. Reverting to a g router fixed the problem for me. You should try a different router. Now fixing your regular signal, that's something you'll have a tough time with. I recommend you go to a sprint store and get a replacement asap though, my suggestion is not a fix, just a temporary measure. Curious, did you try the GPE rom by team nocturne? This issue started once I reverted from the TN GPE rom to stock. I think that rom may have damaged my radio/antenna. It's just a far fetched theory but plausible nonetheless. And a risk I took willingly, but still, I'm just curious to clarify if it was tinkering or sh*tty htc components.

I personally think it is just 4.3. I didn't have any issues with 4.1.2 with my WiFi or connectivity. I've even tested it and my WiFi drops like crazy only on 4.3 but is fine on 4.1.2, so I reverted back and haven't had any issues.

Mouahmong said:
I personally think it is just 4.3. I didn't have any issues with 4.1.2 with my WiFi or connectivity. I've even tested it and my WiFi drops like crazy only on 4.3 but is fine on 4.1.2, so I reverted back and haven't had any issues.
Click to expand...
Click to collapse
I found this just now.. towards the bottom there's a dialer code *#*#4636#*#* if you do that and change to gsm/wcdma/lte (something like that) it resolved my problem with 3G not working. Wifi might be my router

I have looked in the settings and sometimes the power saver will automatically shut 3G of it will not reconnect with a disconnected I switch to LTE / CDMA only have had no issues and also the wifi is meant to do that to conserve battery you should be able to disable the wifi in advance I'm not short just my thoughts
Sent from my HTCONE using xda app-developers app

Idk. In 4.3 all my settings were correct (*#*#4636#*#*) and I turned all battery conservation off and my data (3g and WiFi) would cut out intermittently while I was using it. I've tried that on stock and all other 4.3 ROMs, I think it might just be my phone not liking 4.3, but YMMV. Stuck on 4.1.2 until I get the Note 3.

It's a power save feature if you have enabled Power Saver. Basically if you haven't used the connection in a while it turns it off until the next scheduled update check or your screen turns back on.

I have been having the same exact issue and it is driving me nuts. I have problems at home, work and anywhere else I use Wifi so it is not just one router. I have tried numerous 4.3 roms and was about to roll back to 4.1.2 to see if that fixes it.
Was starting to think that I was crazy, glad I saw this post!

I'd hate to be (just kidding, I love being) the smart alec here, but your post title says "Wii turning on and off." I clicked on this thread wondering how your phone update was turning your Wii on and off.

I'm having the same problem after the update. Wifi turns on n off, so will my 3g/4g while I'm using it. Didn't have this problem before the update so I doubt it's hardware related.
Sent from my HTCONE using XDA Premium 4 mobile app

Same here. I assumed it had something to do with the fact that they're working on lte in my area.

UPDATE:
At work (50 minutes from home) the 3G and Wifi spots I try are working fine. No strobe connection. But at home both Wifi and 3G blink. I know they are working on the antenna near home, so it must be the issue. Have tried shutting off mobile data while on wifi, tried both wifi antennas at home, can't seem to get the strobe effect to go away.

SlimWadey said:
I'd hate to be (just kidding, I love being) the smart alec here, but your post title says "Wii turning on and off." I clicked on this thread wondering how your phone update was turning your Wii on and off.
Click to expand...
Click to collapse
Yes, I messed up typing Wifi. At least with Wii up there get grabs people's attention.

Wifi doesn't connect well

Is anyone else having issues with wifi connecting? My issue is that wifi doesn't always connect, and the only way I can usually get it to connect is to restart my phone. So I have my home wifi saved in the phone and when I leave it obviously disconnects, then when I'm back home I have to restart my phone in order to get it to connect. My work wifi has even more issues and it doesn't always connect from a restart. Is anyone having this issue?

Yup see my post in this forum, i have issues with my home cisco ap. I need to use a wifi fixer app just to stay connected.
Sent from my XT1254 using XDA Free mobile app

Mine has worked perfect so far. Have connected to several networks while at home or working.

Mine is working great too. I am getting better signal than my Razr M, and compared to several other phones I have owned, the M got wonderful signal!
I got it in red just in case anyone is curious. Most complaints I have seen seem to come from those with ballistic nylon, which was the deciding factor in buying it in red.

-magnum- said:
Yup see my post in this forum, i have issues with my home cisco ap. I need to use a wifi fixer app just to stay connected.
Sent from my XT1254 using XDA Free mobile app
Click to expand...
Click to collapse
Magnum , which app do you use? i'd like to try it. But honestly at this point I think I'm swapping out the device...I don't see anyone else that has this same issue as me where I have to restart for the wifi to work. I did a factory reset and thought it fixed it but nope it disconnected grrrrrrrr. Luckily we can swap out within 14 days.
Oh and mine is red too and I still have issues

I am so sad. I factory reset, didn't help. I went to Verizon store and swapped out for a new phone. It connected to a random wifi by the store so I thought woohoo it works. It connected at home. Then I got to work today and its having the issues again. It won't connect unless I restart the phone (and even sometimes restarting doesn't help). I'm at a loss. I'm so sad because this is the only phone that I want that is out right now but if wifi doesn't work then it is completely and utterly usesless to me. My only glimmer of hope is that the case (verizon one that has the kickstand and the belt clip) is making the wifi act all wonky, so I took the case off and lets see what happens. Fingers crossed!

Did you disable the "Avoid poor connections" option? I found it wouldn't let me connect to a lot of networks on my old Razr M, so I disabled it immediately when I got this phone.

These are my settings, and I haven't had a problem.

Sorry to bring this back from the dead, but it appears to have resolved a weird issue I was seeing. Specifcally, I would see "old" Wifi SSIDs in the list that were not available anywhere near me. For example, I just traveled 3 hours away, and I was still seeing a router from the 3-hour-distant site. Only the phone saw it... my computer, for example, confirms it's not real. It would just show up as a "ghost" in the list, and never disappear.
I checked the post you had, and saw that I had disabled most of the items... except "Wifi Notifications" and "Scanning always available". So, when I disabled those, and then turned off/on the wifi, the ghost SSIDs disappeared.
In related news, this issue may also causing one of the routers I used to always show "Saved, secured with WEP" and yet it would never connect. It was a real signal in the area, and my laptop connected with no issues... but the phone would refuse to connect, even if I forgot the network and reconnected with the WEP key, etc. I'm hoping this fix (disabling the above two items) will fix that as well... but I won't know for sure as I'm 3 hours away from that router now
In any case, thanks for the posted pic... it helped me identify and fix the problem... hopefully this can help others, too!

Droid Turbo WiFi problems

Having issues with my WiFi. Been doing it for a week or so. Every few days and now since yesterday my WiFi will all together quit working. Says connected but I get no internet and can't access my gateway with it. I have Xfinity internet and all the other phones and laptops work fine on it. But my phone just straight won't work on the WiFi unless I hard reset my phone. Tried DNS settings and static IP address and all. Multiple reboots of both device and gateway. Can't seem to find anyone else having this issue. Any thoughts from anyone before I take it to Verizon?
Sent from my XT1254 using XDA Free mobile app

Are you on the most recent update? The newest one fixes that problem.

I should be.
Sent from my XT1254 using XDA Free mobile app

wifi sucks on this phone. I don't get the disconnects but it is very slow to load anything and everything. Pictures, web pages, whatever. Doesn't happen to the other 15 devices on my network. LTE works fine

When it connects I have no problems with speed. Despite being up to date with software I have to reset every few days for it to work here lately. I've even hard reset my AP and checked the firmware on it and everything else works fine before and after. Its just this phone. I finally got it working again after a reset last night so if it does it again I'm just going to Verizon with it. I'm no IT specialist but I know enough to try different things and still no remedy other than hard reset.
Sent from my XT1254 using XDA Free mobile app

Believe it or not, I have this problem too. I'll be completely connected with nothing going wrong with my network, but I'll have no access to the internet. I'll go to my tablet or my roommate's phone and there will be no problems.

I'm still looking up other forums and Verizon as well to see what possibly could be up with it. If I find anything useful I'll let you know. It's pretty frustrating when I don't have unlimited data anymore like I had on Sprint. If I did I really wouldn't care to be honest, but Verizon's service has by far surpassed Sprint in Houston.
Sent from my XT1254 using XDA Free mobile app

I've noticed that when my device sits idle for long periods, overnight for example, while connected to my home WiFi there doesn't appear to be any throughput. It seems to be connected in every other respect. Toggling WiFi off/on sorts it for me though. I know that I've read that this is a reported bug that is to be fixed, but naturally, I've been reading so much at so many different sites, that I can't for the life of me recall exactly which site it was. I'm guessing that you issues are somewhat different than mine?

Yeah. I can toggle or reboot or reset my AP all day when it does this and it will never fix it. I tried for 2 days of different fixes I've seen online but the only thing that gets it back is a hard reset.
Sent from my XT1254 using XDA Free mobile app

Might be a fluke but just got home and no WiFi like I expected. Did a hard reset on my AP with the reset button instead of through my laptop by logging into it. Forgot network on my phone. Rebooted it. Connected and it was fine. Pain in the ass if I have to do it every day but if it works it works.
Sent from my XT1254 using XDA Free mobile app

I also recently started having this problem. Frequent disconnect / reconnect to Wifi with no data passing through. I had to shut off my mobile data because it was increasing my data usage at home.

I also noticed this problem too. It shows I have Wi-Fi connection but no internet or email access. When I disabled the WiFi, internet comes back. It's also xfinity Wi-Fi router. That's only place I have Wi-Fi issues.. No issues at home. Maybe it's compatibility issues with xfinity router?

trikotret said:
I also noticed this problem too. It shows I have Wi-Fi connection but no internet or email access. When I disabled the WiFi, internet comes back. It's also xfinity Wi-Fi router. That's only place I have Wi-Fi issues.. No issues at home. Maybe it's compatibility issues with xfinity router?
Click to expand...
Click to collapse
I'm using an Netgear AC1750 router...No issues with Wifi at work.

I'm pretty convinced its the Xfinity access points. I don't have WiFi at work as I work in a shop, but the WiFi at my in-laws (Sudden Link) worked fine this weekend. I am now I'm having the same issue with my laptop all the sudden as well is why I am really thinking that it's their hardware and not mine. Never had this issue with AT&T when I had them. Had already switched to Comcast before I got the Turbo so I can't say with 100% certainty.
Sent from my XT1254 using XDA Free mobile app

Sounds like it could be....if you have another Wifi router you could try it and disable the AP on the Xfinity modem. On my network, only the Droid Turbo has trouble with WiFi. I've got 7 other devices on there that all work fine.

Never set up an external router on it. I as well have 3 other phones, 2 other laptops and 2 tablets that all work fine with it. Xfinity just hates the turbo. Lol My laptop I think was a fluke as it hadn't been turned on in a few days. I just think it didn't want to refresh the settings until I released/renewed, then it was fine. I'll find out tonight when I get home anyways.
Sent from my XT1254 using XDA Free mobile app

I also don't think its interference either. My father in law is an ex cop and radio operator. He has all sorts of repeaters and radios and all I haven't a clue about set up. If there was going to be any interference involved I'm pretty sure it would be there. Heh.
Sent from my XT1254 using XDA Free mobile app

Same issue here. I started this thread a month ago.
http://forum.xda-developers.com/droid-turbo/help/slow-wifi-lag-google-services-apps-t3035266
Hating this phone.

jhmn7 said:
Same issue here. I started this thread a month ago.
http://forum.xda-developers.com/droid-turbo/help/slow-wifi-lag-google-services-apps-t3035266
Hating this phone.
Click to expand...
Click to collapse
Yeah. Reading through some of that I never have hanging issues. Mine would just flat out not work at some points. Other than hard reset on the phone I have only found 1 way to fix it.
1. Forget WiFi network and shut off phone.
2. Hard reset my AP with reset button on back of it.
3. When AP is finished rebooting turn on phone and reconnect to WiFi.
Sent from my XT1254 using XDA Free mobile app

I unchecked WiFI Optimization in Advanced Settings and web pages are loading a lot better than before. Latency lowered a bit. Worked both on 2.4ghz and 5ghz setup I have
Sent from my XT1254 using XDA Free mobile app

[Q] XT1058 Can't connect to WiFi

Hello Everyone,
This is my first post here so I will try to be clear and short.
I'm using a Moto X XT1058, first, Stock Br Android 5.1 Firmware, unlocked bootloader I had a long time since I upgraded from 4.4.4, until yesterday everything went normal, when I arrived home from work I noticed my phone didn't connect automatically to my house lan, so I tried to manually select the SSID on the WiFi menu and I clicked connect, then, instead of the "connecting" > "Assigning IP Address" > "connected" steps, it changed to saved and no connection was made, and every time I try it does the same. I tried almost everything I could to fix this and the result is the same (images attached):
- Clicked on forgot, and tried again with the correct password.
- Reset my router to factory and upgraded firmware.
- Switched over different wireless authentication methods, even open.
- No firewall or MAC filtering is activated on my router.
- Wireless settings are the default, I can connect with any other device except my phone works( Notebook, Desktop with Wireless adapter, my dad's phone Moto G).
- I made a factory reset on my MotoX, switched over 5.1, I made a downgrade to 4.4.4, full wipe, loaded a past backup with twrp, flashed via mfastboot manually, switched again to a fresh install of 5.1, still can't connect.
- I read something about cleaning wifi cache and accessing wlan test and test wifi drivers using dialer code *#*#526#*#* but it didn't work on mine, also read something about checking wireless interface using a root terminal, but honestly I'm starting to lose faith on this...
I like this phone so much and I don't wanna expend on another unless this really doesn't have any fix.

When going to the WiFi Options (three dots bottom right on the WiFi screen) make sure "Avoid poor connections" isn't checked, also try selecting the right band (2,4 or 5GHz) manually. Also turn of "WiFi Optimization", unlikely that this causes your problems but overall this setting will bring you into trouble before it saves a noteable amount of battery. Do you see a MAC Address on the bottom there? On your router manually set a channel (on 2,4 GHz try 7, should be pretty empty there). Try enabling WiFi on your phone while your routers WiFi is off, then turn on the router. Maybe you can solve this by manually restarting the service on the phone through terminal or adb if you have root, that works for me although I had a little different problem:
su
svc wifi disable
svc wifi enable
disable first even if you disabled through the menubutton.

I tried
Hardmood said:
When going to the WiFi Options (three dots bottom right on the WiFi screen) make sure "Avoid poor connections" isn't checked, also try selecting the right band (2,4 or 5GHz) manually. Also turn of "WiFi Optimization", unlikely that this causes your problems but overall this setting will bring you into trouble before it saves a noteable amount of battery. Do you see a MAC Address on the bottom there? On your router manually set a channel (on 2,4 GHz try 7, should be pretty empty there). Try enabling WiFi on your phone while your routers WiFi is off, then turn on the router. Maybe you can solve this by manually restarting the service on the phone through terminal or adb if you have root, that works for me although I had a little different problem:
su
svc wifi disable
svc wifi enable
disable first even if you disabled through the menubutton.
Click to expand...
Click to collapse
Hello and thanks for replying! I tried what you suggested with no luck, today I noticed the problem got worse... not my phone doesn't detects any wifi signal...
I think this is a hardware failure problem and I have yo buy another phone
Any other ideas?

Sad to hear that, one last thing you could try is removing the battery. Since this isn't possible without disassembly there's a trick I got from the Motorola Service, they call it Hung State Recovery:
This works as if the battery was removed from the device. Since it is built-in it is impossible
to remove the battery for it would void the warranty.
This process terminates all running commands from the processor allowing it to start anew.
No Data will be lost in the process.
With the device switched OFF (even if the device is not turning ON at all) follow the steps
bellow.
1. Please press and hold the VOL DOWN key
2. While still holding the VOL DOWN key, press and hold the POWER key
3. Hold both keys down for over 120 seconds.It must be more than 2 minutes!
4. After holding the keys down for more than two minutes, release them.
5. The Flash Boot screen will display, and the Normal Reboot option will be highlighted
6. Press the VOL UP key and the device will start a normal reboot.
Click to expand...
Click to collapse
Unlikkely that this will help but it's just 2 minutes and at least a chance.

It's alive again
Hardmood said:
Sad to hear that, one last thing you could try is removing the battery. Since this isn't possible without disassembly there's a trick I got from the Motorola Service, they call it Hung State Recovery:
Unlikkely that this will help but it's just 2 minutes and at least a chance.
Click to expand...
Click to collapse
Hello again... I almost gived up since yesterday but I don't know why, I wanted to try again... I even ordered a new phone from an online shop... but I just tried to connect to my wifi, and the reason why it wasn't detecting any APs was because I left the 5.0 Ghz band activated on one of my failed attempts to get Wifi working. Just switched again to automatic, clicked on my home AP and authenticated with my password and Bingo! It worked...
Not sure why but it got fixed somehow
Thanks for helping me out, I would try to sell it since I got a new one.

Good to hear that, that's a pretty common issue as it seems why I already suggested forcing the phone to use the right band. Don't set to automatic if you don't need both frequencies. Instead of selling the Moto X why don't you ship the new one back? If still sealed you shouldn't have problems getting a refund and in terms of one hand useable screen size, memory and cpu power you shouldn't need more until it comes to games or some strange kinds of usage where everybody clear in mind would choose a laptop.