HELP. Disconnected because service is unavailable - One (M7) Q&A, Help & Troubleshooting

Since ive installed Maximus 42.0.0 I get not internet on my phone, in the mobile data section it only shows as Disconnected bcause service is unavailable, Ive tried 2 different sim cards, It wont let me try to change to APN settings, Ive tried to reinstall maximus 42 and going back to a really old backup I had of a completely different rom and still nothing, and even after re installing maximus and using a old backup I can never change the APN settings, and it always shows up the top the sim card icon with a !, But it still alerts me on both roms when I eject the SIM card.
I cant find anything that helps, Ive also tried install a new radio and firmware.

kyaldearing said:
Since ive installed Maximus 42.0.0 I get not internet on my phone, in the mobile data section it only shows as Disconnected bcause service is unavailable, Ive tried 2 different sim cards, It wont let me try to change to APN settings, Ive tried to reinstall maximus 42 and going back to a really old backup I had of a completely different rom and still nothing, and even after re installing maximus and using a old backup I can never change the APN settings, and it always shows up the top the sim card icon with a !, But it still alerts me on both roms when I eject the SIM card.
I cant find anything that helps, Ive also tried install a new radio and firmware.
Click to expand...
Click to collapse
Check with the carrier to see in the sim cards are still valid.

majmoz said:
Check with the carrier to see in the sim cards are still valid.
Click to expand...
Click to collapse
They are, I use one on pre paid in my iphone and the other one is post paid and that one is still active to

kyaldearing said:
They are, I use one on pre paid in my iphone and the other one is post paid and that one is still active to
Click to expand...
Click to collapse
Have you tried Settings -> Mobile Data -> Mobile Network Settings -> Access Point Names -> APNs select the Menu (three dots) choose New APN. You can enter all the relevant information there.

majmoz said:
Have you tried Settings -> Mobile Data -> Mobile Network Settings -> Access Point Names -> APNs select the Menu (three dots) choose New APN. You can enter all the relevant information there.
Click to expand...
Click to collapse
I have one I go into mobile data everything besides roaming and roaming sounds is greyed out and I can't even select them. So I can't even try change the apn and it's like that in both Roms and there from two different makers

kyaldearing said:
I have one I go into mobile data everything besides roaming and roaming sounds is greyed out and I can't even select them. So I can't even try change the apn and it's like that in both Roms and there from two different makers
Click to expand...
Click to collapse
when you go in settings --> about --> Phone identity
can you see your IMEI or is it blank?

kyaldearing said:
I have one I go into mobile data everything besides roaming and roaming sounds is greyed out and I can't even select them. So I can't even try change the apn and it's like that in both Roms and there from two different makers
Click to expand...
Click to collapse
Wow, something has messed with your phone. Assuming Maximus downloaded correctly and you checked it MD5 to verify, then maybe your recovery may be causing some issues. Some versions of TWRP are writing in the wrong partition and resulting in missing OS, etc. This version might help. If this doesn't help, then you might have to go back to the stock rom to check if the issue is there. If it is, then you might have to send in your phone for servicing.

alray said:
when you go in settings --> about --> Phone identity
can you see your IMEI or is it blank?
Click to expand...
Click to collapse
Yeah the IMEI is still there

majmoz said:
Wow, something has messed with your phone. Assuming Maximus downloaded correctly and you checked it MD5 to verify, then maybe your recovery may be causing some issues. Some versions of TWRP are writing in the wrong partition and resulting in missing OS, etc. This version might help. If this doesn't help, then you might have to go back to the stock rom to check if the issue is there. If it is, then you might have to send in your phone for servicing.
Click to expand...
Click to collapse
I've tried installing it with twrp and clockwork, I used twrp first and that's when it happened but clockwork still installs and se problem. But I was thinking the best thing would be to go right back to stock

kyaldearing said:
I've tried installing it with twrp and clockwork, I used twrp first and that's when it happened but clockwork still installs and se problem. But I was thinking the best thing would be to go right back to stock
Click to expand...
Click to collapse
I would give the different version of TWRP a try first, then if it failed, I'd go back to stock. It may save you some time and steps.

Related

[Q] S i9000 unable to connect to network

Hi, I'm hoping you can help. Total noob so please bear with me.
I got a Si9000, it says it is unlocked.
When putting in sim card I got data network not available error.
Installed S1_Odin_20100512.pit
In PDA option I put in code_i9000XXJVS_CL565837_REV03_USER_LOW_SHIP.tar
For phone option I put in modem_i9000XXJVS_REV_00_CL1059471.tar
For CSC option I put in GT-i9000-CSC-MULTI-OXAJVS.tar
After I was told to type in *2767*3855# to reset phone.
Phone has been updated to 2.3.5, but now getting not able to connect to network error. It says mobile network unavailable. Any Ideas?
Thanks
have you checked that you have the correct settings for the network you want to use and also check that you have a valid IMEI number
slow--welder59 said:
have you checked that you have the correct settings for the network you want to use and also check that you have a valid IMEI number
Click to expand...
Click to collapse
Thanks for replying
Yes, the phone is shows the network, but when you try to select it, it says unable to connect.
I just checked there, and the IMEI number is valid
The files are in the right place, so nothing wrong there. Is wifi working?
snapper.fishes said:
The files are in the right place, so nothing wrong there. Is wifi working?
Click to expand...
Click to collapse
Yep, but wifi is the only thing thats working. No data or mobile network, no GPRS either
Which network are you with and what settings do you have in APN ?
Would recommend ...flashing Rom and Re-Rooting*
I am wondering if it's just something in the connection settings. When I went to Japan last year I had to fiddle with something in the settings before I could pick up signals. It was in mobile networks. I think you can select cdma or something like that.
Sent from my Nexus 4 using Tapatalk 2
EwOkie said:
Which network are you with and what settings do you have in APN ?
Would recommend ...flashing Rom and Re-Rooting*
Click to expand...
Click to collapse
Im with Go Conquer in Ireland, actually brought the phone to a shop to be unlocked, as it was Vodafone, but they said it already was unlocked. They have their settings up on their website so I have entered them.
I'm going to try putting it back to its original settings again, and rooting it again, do you think that might be it? Ill also try the cdma settings.
Thanks to you both
Follow my Guide below to flash Rom and then Root it
Why did you go to a shop to unlocked it ...theres apps on here free??
Did you manage to get it right again? I'm having the same issue as you do. I did a factory reset with cwm and now when I enter the sim card it doesnt connect to network or 3g. Wifi does work. I am on original rom 2.3.5 and I dont know what to do. I tried a other sim and that didnt work either. Please advice. Thank you.
happybeat said:
Did you manage to get it right again? I'm having the same issue as you do. I did a factory reset with cwm and now when I enter the sim card it doesnt connect to network or 3g. Wifi does work. I am on original rom 2.3.5 and I dont know what to do. I tried a other sim and that didnt work either. Please advice. Thank you.
Click to expand...
Click to collapse
Try to flash in odin without sim and put it later when it boots
Sent from my GT-I9000 using XDA Premium 4 mobile app
happybeat said:
Did you manage to get it right again? I'm having the same issue as you do. I did a factory reset with cwm and now when I enter the sim card it doesnt connect to network or 3g. Wifi does work. I am on original rom 2.3.5 and I dont know what to do. I tried a other sim and that didnt work either. Please advice. Thank you.
Click to expand...
Click to collapse
Are you sure to have flashed ROM with proper CSC bandwidth for the region where you live?
Hi,
Thank you all for replying! For some unknown reason the phone works. I left it a day off and then I powered it up again and it worked. So I dont know how but thank you guys for replying!
Grtz,
Happybeat

How to delete all personal info?

i'm selling my phone, but can't seem to delete some personal info off of it. my phone number and Sprint PCS email still show up under Settings > About > Phone Identity. this is what i've done:
1. removed SIM card
2. Settings > Backup & reset >Reset phone > Erase all data checked
3. used the 3.04.651.2 RUU found here to completely restore phone
my phone is now completely stock and wiped, but the info mentioned above still remains. any thoughts?
TIA
1lazysheep said:
i'm selling my phone, but can't seem to delete some personal info off of it. my phone number and Sprint PCS email still show up under Settings > About > Phone Identity. this is what i've done:
1. removed SIM card
2. Settings > Backup & reset >Reset phone > Erase all data checked
3. used the 3.04.651.2 RUU found here to completely restore phone
my phone is now completely stock and wiped, but the info mentioned above still remains. any thoughts?
TIA
Click to expand...
Click to collapse
I believe that's tied to your Sprint account. When you deactivate the phone, it should disappear.
Sent from my One using xda app-developers app
flomexico said:
I believe that's tied to your Sprint account. When you deactivate the phone, it should disappear.
Sent from my One using xda app-developers app
Click to expand...
Click to collapse
the phone is deactivated ... i think. i activated a new phone on my account. shouldn't that automatically deactivate the old one? plus there's no SIM in the phone. where's the hell's this info being stored anyway?
##786#
menu, reset
I believe u need your msl
O.M.J said:
##786#
menu, reset
I believe u need your msl
Click to expand...
Click to collapse
that did it! thank you! :victory:

no cellular network

Hi there:
I had a rooted nexus 6 with Android 6.
I was playing with chmod and root and messed up some system permissions.
I have re-installed several Nexus 6 Google images 5.1 6.0 etc...
I have everything except cellular signal. It says no service and sometimes no sim card.
I have taken my sim and put it in another phone and it worked.
When I go to *#*#4636#*#*
It says GSM: emergency service only and GPRS service: disconnected.
I tried to change the network type to GSM only and others with no success.
Any help to further diagnose this would be appreciated..
Thanks
do you have an apn entered? and is it correct?
simms22 said:
do you have an apn entered? and is it correct?
Click to expand...
Click to collapse
Very good point.
When I flashed 6.0.1
under cellular network settings , I only see Data raoming, Preferred network type and System select.
no APN settings
When I re-flashed 5.0.1 , I could see the apn settings, but when I go to it, it says something like that the user doesn't have permission to view the settings. I even tried to add a new settings and save it, but the message stayed there and I see no APN list at all..
I might have messed up the APN permissions with chmod, but I would think a system re-flash would have corrected it..
Thanks
orcking said:
Very good point.
When I flashed 6.0.1
under cellular network settings , I only see Data raoming, Preferred network type and System select.
no APN settings
When I re-flashed 5.0.1 , I could see the apn settings, but when I go to it, it says something like that the user doesn't have permission to view the settings. I even tried to add a new settings and save it, but the message stayed there and I see no APN list at all..
I might have messed up the APN permissions with chmod, but I would think a system re-flash would have corrected it..
Thanks
Click to expand...
Click to collapse
are you using sprint by chance?
simms22 said:
are you using sprint by chance?
Click to expand...
Click to collapse
No TMO
Any suggestions please...
orcking said:
No TMO
Any suggestions please...
Click to expand...
Click to collapse
i ask if sprint because sprint doesnt use apns. tmo does though.
orcking said:
No TMO
Any suggestions please...
Click to expand...
Click to collapse
Does your IMEI match the number on your SIM card tray?

No network connection stuck in airplane mode

I have a Note 8 N950U that was originally on ATT. It was bootlooping and I got it to work somewhat by flashing the ATT_N950USQS4CRE1_ODIN firmware using the moded odin file. The phone will boot and all seems to work but it will not work on a cellular network. It shows the "no network connection" error and the airplane mode switch is highlighted as if its on but it is not on. I've tried resetting the network settings, reboot with airplane mode on, etc. I also have tried several different working sim cards and all do the same. The phone does recognize the sim because it sees my phone number in the settings.
I recently reflashed the device using the N950USQS5CRG9 firmware, and still have the same issue. the device boots and all seems to work except the cellular network. I also tried different APN settings as well.
I seem to be having trouble with other firmwares because odin will just error out on me. These are the only 2 firmwares that I was able to get to flash. So is this a firmware issue or a hardware issue? I would really like to get this device to work if at all possible. So, any and all help is greatly appreciated.
TIA to all!!!
[email protected] said:
I have a Note 8 N950U that was originally on ATT. It was bootlooping and I got it to work somewhat by flashing the ATT_N950USQS4CRE1_ODIN firmware using the moded odin file. The phone will boot and all seems to work but it will not work on a cellular network. It shows the "no network connection" error and the airplane mode switch is highlighted as if its on but it is not on. I've tried resetting the network settings, reboot with airplane mode on, etc. I also have tried several different working sim cards and all do the same. The phone does recognize the sim because it sees my phone number in the settings.
I recently reflashed the device using the N950USQS5CRG9 firmware, and still have the same issue. the device boots and all seems to work except the cellular network. I also tried different APN settings as well.
I seem to be having trouble with other firmwares because odin will just error out on me. These are the only 2 firmwares that I was able to get to flash. So is this a firmware issue or a hardware issue? I would really like to get this device to work if at all possible. So, any and all help is greatly appreciated.
TIA to all!!!
Click to expand...
Click to collapse
What version of the bootloader are you currently on now? And did you flash a CSC file from AT&T and then do a factory reset in recovery mode?
MrMike2182 said:
What version of the bootloader are you currently on now? And did you flash a CSC file from AT&T and then do a factory reset in recovery mode?
Click to expand...
Click to collapse
I am currently on N950USQS5CRG9 bootloader. And yes, i flashed this CSC file, CSC_OYN_N950UOYN5CRG9_CL13949550_QB19107689_REV00_user_low_ship_MULTI_CERT, which I believe is an ATT file. I did not do a factory reset in recovery mode after the firmware flashing. The device was factory restored prior to flashing though. THanks for the help, I've been messing with this for a week now...Thanks again.
[email protected] said:
I am currently on N950USQS5CRG9 bootloader. And yes, i flashed this CSC file, CSC_OYN_N950UOYN4CRE1_CL13303302_QB17993108_REV00_user_low_ship_MULTI_CERT, which I believe is an ATT file. I did not do a factory reset in recovery mode after the firmware flashing. The device was factory restored prior to flashing though. THanks for the help, I've been messing with this for a week now...Thanks again.
Click to expand...
Click to collapse
Try going from CRG9 to N950USQU5CRIA because that could fix the problems.. Download the update.zip from the website put it on your SD card and then boot into recovery mode and select flash update from SD card and let it do its thing after you select the update file.. You have CRG9 still and you'll be able to flash back to it too if you have to for some reason.. The website is here put your model of phone in from the dropdown menu(Note 8) and then the next dropdown menu select your CRG9 firmware and it will give you some updates but take the latest version that's N950USQU5CRIA not the old ones after it flashes try a factory reset again!! Link https://samsung.firmware.science
MrMike2182 said:
Try going from CRG9 to N950USQU5CRIA because that could fix the problems.. Download the update.zip from the website put it on your SD card and then boot into recovery mode and select flash update from SD card and let it do its thing after you select the update file.. You have CRG9 still and you'll be able to flash back to it too if you have to for some reason.. The website is here put your model of phone in from the dropdown menu(Note 8) and then the next dropdown menu select your CRG9 firmware and it will give you some updates but take the latest version that's N950USQU5CRIA not the old ones after it flashes try a factory reset again!! Link https://samsung.firmware.science
Click to expand...
Click to collapse
OK, went through and did exactly what you said do...the update went through and finished, the phone rebooted, and then I restarted phone and did factory reset, and I went thru the setup and the update did take, but still same issue. Tried 2 different sim cards that work in other devices and still no network connection and airplane mode is still highlighted as if its on. No signal bars just a 0 with a / slash through it.
Any other ideas? Really do appreciate the help. TIA!!
[email protected] said:
OK, went through and did exactly what you said do...the update went through and finished, the phone rebooted, and then I restarted phone and did factory reset, and I went thru the setup and the update did take, but still same issue. Tried 2 different sim cards that work in other devices and still no network connection and airplane mode is still highlighted as if its on. No signal bars just a 0 with a / slash through it.
Any other ideas? Really do appreciate the help. TIA!!
Click to expand...
Click to collapse
Try this.. From the home screen, tap the settings icon, scroll down until you see General and select it, scroll down until you see the reset option. Select reset. You will be taken to the reset screen. Select Reset Network Settings, if your phone is password protected, enter your code. You will be taken to a new screen confirming your selection.
And the last idea I have is that you have a hardware issue if the above didn't work and there's something broken internally and you need to go to AT&T immediately and have them either replace that phone or call Samsung because there is a 1 year warranty on the phone for free from Samsung and they'll fix it and return it so long as it's not from something you caused, like water or dropping it and breaking it.. Also, where did you get that phone from? Is the IMEI clear?
MrMike2182 said:
Try this.. From the home screen, tap the settings icon, scroll down until you see General and select it, scroll down until you see the reset option. Select reset. You will be taken to the reset screen. Select Reset Network Settings, if your phone is password protected, enter your code. You will be taken to a new screen confirming your selection.
And the last idea I have is that you have a hardware issue if the above didn't work and there's something broken internally and you need to go to AT&T immediately and have them either replace that phone or call Samsung because there is a 1 year warranty on the phone for free from Samsung and they'll fix it and return it so long as it's not from something you caused, like water or dropping it and breaking it.. Also, where did you get that phone from? Is the IMEI clear?
Click to expand...
Click to collapse
That's one of the 1st thing i've tried before anything else. It says it resets successfully, but does not fix issue.
Unfortunately, I got this second hand...It worked great until it started boot looping, so returning it, isn't an option. I guess the baseband chip
got messed up some how. Anyways, thanks a million for the help...it was much appreciated.

No Service/Signal with Android Pie

So I bought my XZ1C in the US, flashed Pie (tried SG, TH, FR) with newflasher/flashtool, since the official US Pie is not out yet, all files except Simlock.ta. All the firmwares showed full signal some time (3~5 minutes, give or take) after boot on, but none of them were able to have data access, and phone calls cannot be made. Xperia Companion doesn't fix anything. Rebooting doesn't fix anything. Same if I take out my sim and replug in, same if I choose WCDMA/GSM or GSM only, same if I reset network settings, and same if I flash the baseband files + OEM.ta from US 47.1.A.16.20. When I go in to the testing (*#*#4636#*#* if I recall correctly), all numbers are 0, indicating no issues with the sim card itself. IMEI is showing up correctly, and the phone even recognizes my carrier. If I rollback to Oreo, everything just works fine, whether it's US, HK, FR, DE, or whatever. It's been really depressing, and I appreciate if anyone could help me out with what is happening here. BTW, my carrier is CTExcel, based on T-Mobile in the US. Thanks.
Does you've try a factory reset after upgrade to Pie?
I
Aki-Zakura said:
I appreciate if anyone could help me out with what is happening here. BTW, my carrier is CTExcel, based on T-Mobile in the US. Thanks.
Click to expand...
Click to collapse
Have you checked the APN settings? maybe your vesrion is failing to download the correct settings.
Look up what they should be for CTExcel, then apply them manually.
mad0701 said:
Does you've try a factory reset after upgrade to Pie?
I
Click to expand...
Click to collapse
Well, I don't think that's necessary cuz I flashed everything using newflasher/flashtool, including reset.
Didgesteve said:
Have you checked the APN settings? maybe your vesrion is failing to download the correct settings.
Look up what they should be for ... , then apply them manually.
Click to expand...
Click to collapse
I'll give it a shot, but I doubt it's because of that. My carrier never required APN settings on iOS or Android Oreo; all it has in APN is something called "alpha" on my iPhone 5s.
I haven't the problem at all. which are reported.... OK... first at all, I have received a loop of reboot during the Sony logo.. After that I press power and Volume up for a few seconds... the phone vibrate some times (normally its means factory reset). After that it was started and I'm at the beginning...
Didgesteve said:
Have you checked the APN settings? maybe your vesrion is failing to download the correct settings.
Look up what they should be for ... , then apply them manually.
Click to expand...
Click to collapse
Ok, I used my home-country SIM card, and enabled roaming, it worked, with AT&T network connected. Changing the APN to my US carrier's didn't solve the problem, however, so I suppose I shall just contact my carrier then. Thanks, bro.

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