[Q] Battery drain while using the phone connected to wall charger - Xperia Z Q&A, Help & Troubleshooting

Hi all, I have never experienced this kind of wierd issue with any of my past phones. When i would play games or say watch a movie on phone,( my last one was Htc One X), i would usually connect it to a charger so that the battery keeps charging slowly, and it worked with each of my past and even my gf's galaxy s4. But with XZ, the battery keeps continuously discharging. Anyone got any fix for this? With the kind of weak battery XZ has, it is a highly needed basic feature. I even tried with a 2A S4 charger, but to no effect. I even tried the modding of usb cable by shorting the data wires (the green and the white wire cut and insulated), still no improvement.
I have been using existenz v1.5.5 kk, and i can see that there is an option of fast charge in performance control. But turning it on doesnt make any change. Does the kernel not support fast-charge?Can anyone share any insights? It feels stupid to have to lay the phone down letting it to charge by itself olny to get all discharged within 3 hours.

billamin said:
Hi all, I have never experienced this kind of wierd issue with any of my past phones. When i would play games or say watch a movie on phone,( my last one was Htc One X), i would usually connect it to a charger so that the battery keeps charging slowly, and it worked with each of my past and even my gf's galaxy s4. But with XZ, the battery keeps continuously discharging. Anyone got any fix for this? With the kind of weak battery XZ has, it is a highly needed basic feature. I even tried with a 2A S4 charger, but to no effect. I even tried the modding of usb cable by shorting the data wires (the green and the white wire cut and insulated), still no improvement.
I have been using existenz v1.5.5 kk, and i can see that there is an option of fast charge in performance control. But turning it on doesnt make any change. Does the kernel not support fast-charge?Can anyone share any insights? It feels stupid to have to lay the phone down letting it to charge by itself olny to get all discharged within 3 hours.
Click to expand...
Click to collapse
Charging is really a problem for XZ. Anyways, shorting the data wires won't help, try switch to a stronger cable that's capable of transferring larger amount of electricity when you're using the 2A charger (many of those cables aren't able to transfer enough amount of electricity).
Also, when your phone is really fully loaded and became very hot, just as when you use it for navigation in your car under the sun, the charging speed will decrease (I don't even know why). The charging speed decreases either when you're touching the screen or when it's hot.
Anyways, try better cables first and see if it helps. The docking system is also likely to charge faster.

Darren_J said:
Charging is really a problem for XZ. Anyways, shorting the data wires won't help, try switch to a stronger cable that's capable of transferring larger amount of electricity when you're using the 2A charger (many of those cables aren't able to transfer enough amount of electricity).
Also, when your phone is really fully loaded and became very hot, just as when you use it for navigation in your car under the sun, the charging speed will decrease (I don't even know why). The charging speed decreases either when you're touching the screen or when it's hot.
Anyways, try better cables first and see if it helps. The docking system is also likely to charge faster.
Click to expand...
Click to collapse
I used a whole bunch of cables. The HTC one actually works as an anti-charge cable lol, it eats up battery even when the phone is left on charge unused. I had high hopes with the S4 cable, which turned out to perform same as the stock Sony one. Guess I have to live like this..

billamin said:
I used a whole bunch of cables. The HTC one actually works as an anti-charge cable lol, it eats up battery even when the phone is left on charge unused. I had high hopes with the S4 cable, which turned out to perform same as the stock Sony one. Guess I have to live like this..
Click to expand...
Click to collapse
Sorry to hear that the cables you tried all failed. Did you try using the docking system? They should perform better though.
I mentioned switching cables because I had a "anti-charge" cable before, lol. I did some research afterwards and finally got some 22AWG cables and they really made a difference. It's said that they're capable of transferring 3A electricity and it's really different from all other cables I've used. They're just about $2 each because they're handmade, I can give you one if you wanna have a try.
Also, charging by AC power should be better than using the power of cars' lighter. I'm using my docking system with the SONY stock charger w/ ac power. Never disappointed me.

Darren_J said:
Sorry to hear that the cables you tried all failed. Did you try using the docking system? They should perform better though.
I mentioned switching cables because I had a "anti-charge" cable before, lol. I did some research afterwards and finally got some 22AWG cables and they really made a difference. It's said that they're capable of transferring 3A electricity and it's really different from all other cables I've used. They're just about $2 each because they're handmade, I can give you one if you wanna have a try.
Also, charging by AC power should be better than using the power of cars' lighter. I'm using my docking system with the SONY stock charger w/ ac power. Never disappointed me.
Click to expand...
Click to collapse
Dude you might not be able to give me even if you wanted to.. I am in india and the shipment cost will be excessive. Thanks a lot btw.
I flashed Carbon KK rom and the charging is comparatively better. Atleast it doesnt drain while i use the phone for browsing etc, connected to a wall charger. But if I play games or watch videos on speaker, it does to some extent. I bought one more charger, a Nokia made 750 maH charger (AC 20N) which again is wierdly same in performance compared to both the 1.5A Sony and 2A Samsung. What I think is as you said, the wire makes all the difference. A 2A non detachable is the need of the moment for XZ it seems..

Anti-charge cable?
Xperia™ Z (C6602) with Tapatalk

From my experience usually Google Play Services is the culprit for hot phones and battery drain. What I did when on stock 4.4.2 was i uninstalled updates for the services and my battery life improved by a lot. Although it does come with the downside that some apps like youtube won't work with the older version (easy work-around by using chrome to go to youtube instead =P)

Since I own that phone, I've been facing the same problem of slow charging speed (actually discharging when using some applications)
The more problematic case in when I'm using the phone in car when driving even if I'm using a powerful car charger (Anker).
In the past I also have tested number of diffferent charger and cables (including original Sony car charger) without seeing *any* improvement.
Recently I've decided to took time to make a comparison test with a colleague Nexus 5. We have connected it in my car to the same charger and used in the exact same configuration (Waze navigation app running) for a one hour drive on the same work->home daily path where I use usually my Xperia.
The measured results have shown for the Nexus a 30%/hour increase of battery level opposed to the Xperia 10%/hour decrease I'm facing every other day.
Later, using "Android tuner" application battery monitoring tools, I've been able to measure that, even when using a 2.2 Amp capable charger, the Xperia isn't able to "suck" more that 700/800mAmp input current most of the time.
To go further I've asked in the french forum where I've posted those figures if any people had been successful to have the Xperia battery level increasing in the same configuration. I have got only answers of other people acknowledging having the same problem as myself.
Then I've also asked people in the "accessories" section of a car owners (Toyota) vehicle forum: found people having the same issue are also owning Sony models.
Also asked another colleague who who owns a Xperia model Z1: ditto.
I definitively start to think that there is a defect is a in the battery charging regulation system of the whole Xperia range.
BTW: I will be very interested if anyone using an Xperia Z in car with navigation application running without those issues could post details about his charger brand and model, and how much battery percent/hour increase he his actually getting with that setup.
Sorry for the long message and thanks for your attention

Related

Charging battery while using TomTom 6 in the car

Hello everybody,
i wonder if any of you encountered the problem of not charging the battery in the car while using TomTom 6. It happened to me many times and it's quite annoying because at a certain point the phone will go off and it will need to be charged while off otherwise it will not work.
Since it happened in different cars it does not depend by the charger but has to be a software problem either of WM or TomTom.
Any suggestion?
Thanks!
Panco
Buy a decent charger with at least 2A.
2A? 1A should be more than enough...
(I'm not sure you'd be able to find a 2A USB charger as the USB2.0 spec requires connectors to be rated at 1.5A tops so if there was such a beast I personally wouldn't touch it)
Mathew
Do a careful inspection of the USB connector on the phone and the car cradles/leads - my money is on a piece of cloth/fluff etc breaking the charger connection.
Today, I tried using CoPilot (with a live internet connection going for Traffic updates), with bluetooth switched on (so that I could connect with my Parrot kit in the car), and the phone on charge.
On the journey back home, CoPilot was running (and on the screen) whilst I was on a call via the Parrot. And yet, the battery was still getting charged properly! I was actually impressed that the charging would work automatically once the cable was inserted - my MDA Pro needed the display to be off before I could see the red charging light come on and for the phone to start charging.
FYI, the charger was a cigar_lighter_adapter-2-USB_cable type.
I've got an MDA Compact IV with the original ROM (but TouchFlo tweaks, etc).
So, I'd say either there's something wrong with your adapter, cable, or indeed TomTom is using a lot of juice!
panco said:
Hello everybody,
i wonder if any of you encountered the problem of not charging the battery in the car while using TomTom 6. It happened to me many times and it's quite annoying because at a certain point the phone will go off and it will need to be charged while off otherwise it will not work.
Since it happened in different cars it does not depend by the charger but has to be a software problem either of WM or TomTom.
Any suggestion?
Thanks!
Panco
Click to expand...
Click to collapse
No, it does this with most GPS SW and the problem is heating preventing battery charging to avoid the battery to catch fire, especially with the the phone placed in the windscreen with the sun on it. At night the issue is no longer an issue. So when you have a break for coffee let the phone have a break too to cool down and recharge.
Or mount it infront of an air con vent
Nuri58 said:
No, it does this with most GPS SW and the problem is heating preventing battery charging to avoid the battery to catch fire, especially with the the phone placed in the windscreen with the sun on it. At night the issue is no longer an issue. So when you have a break for coffee let the phone have a break too to cool down and recharge.
Click to expand...
Click to collapse
Thank for your post, i think you got the point with something (the heating of the battery+gps) preventing the battery to recharge; i'm convinced of this because the problem is not always present but it comes at certain conditions.
I'll try to let the diamond cool down at regular intervals and not to position too exposed. I also noticed that it's advisable to first connect the phone to the charger then after some minutes run the tomtom otherwise the problem is likely to happen.
Thanks to all.
Panco
There are many tool available to show you the internal temperature of the device - the battery monitor 'Batti' is one such tool (and it's free).
Give something like that a try then you'll be able to see if your problems bear any correlation with temperature.
Mathew
Im experiencing the same with Garmin, yes, it was hot...first I thought the cigarette-to-usb-adapter was not strong enough....
Will try to keep it cool
You need a USB car charger with at least 1A, as said in previous post, but with any USB cable the current limiting will be lways be 500mA.
Only the original Diamond cable will allow you to charge with currents over 500mA. To measure the charge current you can use several programs, like my TodayWarrior (as it is a plugin you will need to disable temporarilt Touch Flo or use Second Today).
It's not heating of battery, but just that when Using tomtom, with backlight, Full GPS usage, phone on and that VGA screen just pulls more than your charger can bring
Got the same issue, and yes, as said before, get a heavier charger.
I have the same problem using IGO8.
First point, using Full GPS in car will consumme a lot of energy.
So it's better to use a 2A/5V charger (5V is the important thing ... And for your information, HTC is selling 2A car charger for their last phones ...)
Second point, the GPS chip is badly placed in the phone, behind the battery.
So yes, when the GPS is used for a long time, it makes the battery hot and the phone stops the battery charging ...
The point is to use a good car craddle, one that lets the phone "breath" (one that doesn't cover to much the rear of the phone) ...
beemerTPPC said:
You need a USB car charger with at least 1A, as said in previous post, but with any USB cable the current limiting will be lways be 500mA.
Only the original Diamond cable will allow you to charge with currents over 500mA. To measure the charge current you can use several programs, like my TodayWarrior (as it is a plugin you will need to disable temporarilt Touch Flo or use Second Today).
Click to expand...
Click to collapse
The input sideon car chargers inclusive of HTC is 500 mA at 12 V and the output side 1A at 5V, which is what the phone requires and all car chargers I have do. But the important thing about ion-lit batteries is that they require very controlled charging conditions (contrary to the older Metal or Cadnium). E.g. If the battery is completely flat (2 V or below) it is extremely hard to recharge and will require several hours in the charger while building up the voltage to about 3.2V, only then normal charge will start. Sometimes the stand-by consumption of a phone makes it imposible to recharge it while in the phone, and requires an external recharger. This may explain the observatiobn that it is better to wait a couple of minutes before starting TT after connecting to the recharger to ensure correct initial charging.
Riel said:
It's not heating of battery, but just that when Using tomtom, with backlight, Full GPS usage, phone on and that VGA screen just pulls more than your charger can bring
Got the same issue, and yes, as said before, get a heavier charger.
Click to expand...
Click to collapse
This is the way to get a battery to explode, but fortunately the phone will not allow charging to take place and adding more amps will possibly increase heating and just worsen the situation. But correct as more power the device draws as hotter it gets and as sooner charging stops.
As Nani says there is an element of disign problem (cannot be a surprice to HTC that people actually will like to use the Navigation also on long drives), so if placed so it can cool will defenetly help. So will dimming the display to the minimum.

[Q] charging issues, charges extremely long, stops charging randomly

Hey I was wondering if something is wrong with my device.
I am encountering weird things regarding recharging the device in reliability charging up.
So i am using the original charger which came with the phone, the phone is just like 3 month old i didnt notice anything like that earlier.
So when i am charging the device, sometimes it stops charging, Today I encountered it charging to like 56% and afterwards no more charging so when i got up, my phone was 14% left even when plugged in.
I encountered it several times recently that it stuck recharging at around 50-ish or 70-ish %.
charging usually takes up reasonably long. About 10% an hour. In Settings -> Battery it sometimes it displays USB even when it's charging via AC.
I am not running any fancy apps which drain the phone or clock cpu.
I am running 4.1.2 I9305XXBLL3 Rooted.
Anyone have any suggestion?
endrancer said:
Hey I was wondering if something is wrong with my device.
I am encountering weird things regarding recharging the device in reliability charging up.
So i am using the original charger which came with the phone, the phone is just like 3 month old i didnt notice anything like that earlier.
So when i am charging the device, sometimes it stops charging, Today I encountered it charging to like 56% and afterwards no more charging so when i got up, my phone was 14% left even when plugged in.
I encountered it several times recently that it stuck recharging at around 50-ish or 70-ish %.
charging usually takes up reasonably long. About 10% an hour. In Settings -> Battery it sometimes it displays USB even when it's charging via AC.
I am not running any fancy apps which drain the phone or clock cpu.
I am running 4.1.2 I9305XXBLL3 Rooted.
Anyone have any suggestion?
Click to expand...
Click to collapse
Samsung charger that come with the box really charge slow because it only supplies 1Amp.
But for your case seems different. Before checking the software side... have you checked if it's the charger or the cable itself has the problem? Try using other charger.
do you think a nexus 7 charger works fine w/o doing any (more) damage?
Many times it's because of dust and dirt collecting inside usb port. Clean it with compressed air or small brush and try again.
Sent from my GT-I9305 using xda app-developers app
i am aware that dirt might be the problem, but i've took my torch and put some light into the dark usb port to see if there's any dirt but everything looked quite clean to me. I don't have compressed air with me atm do you think a manual air blower used to clean dslr sensors can also do the job?
any other suggestions if the charger and usb port ( dirty ) is not the case?
Use toothbrush and tiny bit of alcohol ( can be after shave) on it to clean port. Do it when phone it's switched off. It's worth to try.
Did you try different charger?? This can be main problem. Many faulty chargers this days.....
Sent from my GT-I9305 using xda app-developers app
i have been trying out the nexus 7 charger. it seems to be a bit faster but not as fast as i am used to be on galaxy s2 ... i used the air blower and a tiny bit of dust came out but not quite much, i will see how it performs.
endrancer said:
do you think a nexus 7 charger works fine w/o doing any (more) damage?
Click to expand...
Click to collapse
Check the output voltage if same, a bit higher ampere would be fine just not too high, and not voltage.
Sent from my GT-I9305 using xda premium
r_i_x said:
Samsung charger that come with the box really charge slow because it only supplies 1Amp.
But for your case seems different. Before checking the software side... have you checked if it's the charger or the cable itself has the problem? Try using other charger.
Click to expand...
Click to collapse
Samsung charger provides 1000mah because that's the stock charging setting for the SGS3. You'd only need a different charger, like a N7 one if you change the settings to above 1000mah.
OP use current widget to see what current your phone is charging at. It should be 999mah from the wall charger, then you can change chargers and see whether it's the charger or your phone with the problem.
bigmo7 said:
Samsung charger provides 1000mah because that's the stock charging setting for the SGS3. You'd only need a different charger, like a N7 one if you change the settings to above 1000mah.
Click to expand...
Click to collapse
It's what I said

charging very slow!

help,my note now charges very slow 4-5hrs without using.
it depletes if im using it while charging.
could change rom,kernel be a fix?
thanks
Heading for a new battery me thinks.
Sent from my GT-N7000 using XDA Premium 4 mobile app
Are you using your stock charger? If not, how many A does your charger have?
Abagnale said:
Are you using your stock charger? If not, how many A does your charger have?
Click to expand...
Click to collapse
i just bought an extra battery.lets see how it goes.
i noticed my old battery had a small bump in the middle seems bloated. hmm
i remembered last time i used xperia s charger trice,it has 1.5kA it realy charge fast. i think that caused the problem?
when my sister charge her xperia s, the charger just explode.. and she scolded me why am i using her charger.
im using my old charger which is 700ma but it charge just fine. lately when i use the xperia s charger and went back to my old one,it was acting strange. it charges really slow and if i use the phone,it depletes even when charging.
im going to flash another rom,and see if its rom related or the battery isue.
thanks for replying.
ok,im on with my new battery but still depletes while im using it. im just browsing. on the widget it say im currently charging with 1000ma. wierd, dont know how to solve this.
[SYMPTOMS I HAD] it would charge very slowly, if the screen is on, it would actually discharge. When the phone was off, it would slowly charge (i.e. >5 hours to full charge). and it would discharge very quickly (i.e. 1% per 2~3 mins). When the phone was off, it would charge sometimes and sometimes not. Figured that when the phone was off, you really are negating much of the software influences so this could be a hardware issue, however, wanted to make sure before going down the hardware route.
Did some research, searched the forums and searched some more.
I had tried 5 different chargers, 3 different USB cables and had bought a replacement battery.
Steps taken:
1. Cleaned with thick paper - no change
2. Cleaned with thick paper & rubbing alcohol - no change
3. Cleared with Compressed gas - no change (on first charge, there was a change but then back to normal)
4. Attempted to clean with vacuum (with finer nozzle) - no change
5. Used charging apps from playstore - didn't show charging details - considered the port was faulty
6. Tried to find default references for charging as mentioned in one of the forums - unable to find it
7. Found a replacement USB port charger board and replaced it - working fine
So it could be the actual port is faulty. If you symptoms match, it could be time to take it into the service centre, restoring to stock first of course. The note I am using had slow charging for about 2 months prior to really slow charging.
i had change the usb port and its back to normal. 2hrs at least and its full.
Fingers crossed, thats all you need.

Xperia z drains while charging if use in

My xperia battery drains while it charging and in use like YouTube or texting, if it 10% so it becomes 9% and keep decreasing slowly, any help to solve it I never faced that problem before update to lollipop 5.1.1!
Same problem here man, can't play a stream nor play a small game. I've even tried switching to CM12.1, but to no avail.
How old is your phone? I'm thinking of buying a new battery.
I had the same problem, especially when I used VR goggles to play PC games(via Trinus VR app) even when USB was plugged in, after 30min of playing eg doom 3 i had drop from 70% to 40%
In normal usage, when I was watching movies and using standard Sony charger I had slower drops but still after one movie I had drop from 80% to 75% with charger plugged in...
I found only one solution for that: 2.2 A charger and 5.2V
Its damn hard to find such charger, most of them have 2 USB slots and cut half this power to every USB, but some of them give full 2.2/5,2 to every USB slot and that one is best.
BUT problem is, that such charger can really quickly mess up your battery. Phone is hot as hell, and battery can die x2 faster than using normal charger. So I use it only sometimes when watching movies.
PS also I found out that using docking station that use pins are way better and faster to charge our XZ.
Akinaro said:
I had the same problem, especially when I used VR goggles to play PC games(via Trinus VR app) even when USB was plugged in, after 30min of playing eg doom 3 i had drop from 70% to 40%
In normal usage, when I was watching movies and using standard Sony charger I had slower drops but still after one movie I had drop from 80% to 75% with charger plugged in...
I found only one solution for that: 2.2 A charger and 5.2V
Its damn hard to find such charger, most of them have 2 USB slots and cut half this power to every USB, but some of them give full 2.2/5,2 to every USB slot and that one is best.
BUT problem is, that such charger can really quickly mess up your battery. Phone is hot as hell, and battery can die x2 faster than using normal charger. So I use it only sometimes when watching movies.
PS also I found out that using docking station that use pins are way better and faster to charge our XZ.
Click to expand...
Click to collapse
I will try to use another charger maybe a Lenovo tablet charger it's ac will be more than the Sony one but it will make the battery so hot and that will ruins it fast than its normal life cycle.
SDee96 said:
Same problem here man, can't play a stream nor play a small game. I've even tried switching to CM12.1, but to no avail.
How old is your phone? I'm thinking of buying a new battery.
Click to expand...
Click to collapse
Next November it will be one year, I don't know why is that happening with me but this is annoying because I used to watch videos while it charging before sleep on bed :crying:
Sony forum also saying you should no use phone while it charging.
Sony forum also saying you should no use phone while it charging.
Click to expand...
Click to collapse
its remind me situation about battery life:
HEY! WE PUTT NFC, LTE, GPS, HUGE SCREEN, ULTRA CAMERA, 99GHz CPU 200GB RAM ON OUR DEVICES... and small battery
And when you ask someone about it: turn it off, dont use it, dissable it...
So they saying that we bought device for 300-700$ and now we need to make it dump so it can last one day... without using it...
What is the point of having eg LTE and NFC, if can use it, because my battery gonna die before I can use it...
The same here:
Modern phones have nice HD screens perfect for movies, but we cant watch anything because of... battery and amazing charging system....
Only I see that we actually are sheep's that forced manufacturer to make such phones? and now we suffer?
"This phone have shty battery... but I need phone, so I gonna buy it" and that how we roll for past 10 years....
PS, sorry for offtop
I personally think a charger with 2Ah output won't do bad things to your battery. Anything over that should simply not be used to charge the Xperia Z.
Guys I tried another Sony charger it charging good even using the phone while charging yeah it kinda slow but that better than before.
Ps smartphones are annoying :silly:
Also I forgot to mention that chargers for tablets are good to, I tried one for galaxy tab and its almost fast as 2.2A even if it have only 2A.
Most of them are the same as for phones, but some bigger one have more powerful chargers

Fast charging issue

So my note 9 (snapdragon) is never using fast charging and even if i manage to get it to give me fast charging it gives 1 hour 39 minutes to charge and takes 3 hours, when i charge by cable charging with disabling the fast charging setting it charges in 2 hours 10 minutes while it is cable charging not giving me fast, with the setting enabled it charges in 1 hour 59 minutes.
One side of the type-c never gives fast charging and the other side writes fast charging for 4-5 seconds then switch to cable charging and rarely doesn't switch but the charging time is 3 hours as i mentioned.
I tried everything possible other than trying to flash another software it is with the stock but unlocked.
I cleaned the socket, used 10 different chargers with different cables, wiped cache and tried safe mode and more.
Sorry for making it a long post but this problem is driving me crazy and i want to know can it be software issue not hardware because the phone is used for 2 months and the socket can't be cleaner, and if i flash the stock rom again will it be locked by T-mobile and i would need to unlock it again?
Thanks alot.
First of all, try to change the cable that 98% of the time is the problem when having these types of issues . Then consider the fact that the battery's temp influences the time needed for charging so if it's hot, software will decrease power in charging so that will give a longer time to charge. Even using the phone while charging or leaving apps in background will extend time for charging.
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
In every case, better Sammy's phone USB c connector then iPhones phone lightning connector because after a year you can't even charge the phone at all for having intermittent false contacts when you plug in the cable for the phones connector going bad....
TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
It's possible the the USB C connection is faulty, it's also possible it's a faulty charger cable or even a faulty charger .
Eliminate one by one, buy a good USB C cable to check if that cures the problem, it often does.
Whilst as Tokedup says it may be the usb socket in the phone as according to his post he didn't fix the problem it's not possible to conclusively determine the cause.
It's unlikely to be caused by software, but high ambient or high battery temperature will lead to charge rate reduction
Maybe try an app like accubattery, this will show the charge rate in mA.
With a genuine charger and cable fast charge will reach a maximum of 2800mA
https://play.google.com/store/apps/details?id=com.digibites.accubattery
joedellosso69 said:
First of all, try to change the cable that 98% of the time is the problem when having these types of issues . Then consider the fact that the battery's temp influences the time needed for charging so if it's hot, software will decrease power in charging so that will give a longer time to charge. Even using the phone while charging or leaving apps in background will extend time for charging.
Click to expand...
Click to collapse
Well i tried everything you said with no success.
The problem is the phone isn't fast charging at all.
I believe it's the phone socket actually.
Thanks anyways
TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
I think you are right but i didn't want to believe it because i am not going to change it and risk opening my phone i can try and live with that.
Thanks
paul_59 said:
It's possible the the USB C connection is faulty, it's also possible it's a faulty charger cable or even a faulty charger .
Eliminate one by one, buy a good USB C cable to check if that cures the problem, it often does.
Whilst as Tokedup says it may be the usb socket in the phone as according to his post he didn't fix the problem it's not possible to conclusively determine the cause.
It's unlikely to be caused by software, but high ambient or high battery temperature will lead to charge rate reduction
Maybe try an app like accubattery, this will show the charge rate in mA.
With a genuine charger and cable fast charge will reach a maximum of 2800mA
https://play.google.com/store/apps/details?id=com.digibites.accubattery
Click to expand...
Click to collapse
I already tried alot of cables and chargers so i am sure it's not one of them and now i am nearly certain it's the socket since you said it's unlikely to be a software issue, but i really wanted to know what could've caused it because i am sure i didn't do anything wrong.
I have been monitoring accubattery for a month now everytime i charge the phone. The mA is always between 800-1200mA and the phone takes nearly 2 hours to charge.
Thanks alot mate
just to be sure that it is not software related, remove all the battery optimization related 3rd party apps. clear cache and test the phone with stock usb cable and charger that came with the phone. what i had experience is that my note 9 SM-960F is sencitive to charger. if i use a third party fast charger or cable, it give me some sort of trouble like overheating or slow charging. so make sure you are using stock charger and cable that came with phone.
Munawar Mehmood said:
just to be sure that it is not software related, remove all the battery optimization related 3rd party apps. clear cache and test the phone with stock usb cable and charger that came with the phone. what i had experience is that my note 9 SM-960F is sencitive to charger. if i use a third party fast charger or cable, it give me some sort of trouble like overheating or slow charging. so make sure you are using stock charger and cable that came with phone.
Click to expand...
Click to collapse
I wiped data factory reset and cleared cache and tried safe mode so i don't think it's any of that.
the last try will be flashing the stock rom again but i am hesitant because i am afraid the phone will be locked again by T-mobile and i won't be able to unlock it
Thanks
Why not get a Samsung wireless quick-charger and try it?
A wireless charger will not be faster than cable charge but I would get one so you don't wear out that port to where it doesn't interface with a computer if needed in the future. Btw all my new phones thats the first thing I turn off is fast charging it degrades battery more over time.
TokedUp said:
I have posted this so many times.
Samsung uses cheap USBc connectors that short out. Once you lose FC the only way to get it back is so get a new USBc installed by Samsung or a third party. This happened to me about 4 months after I got phone. I never fixed but I will never buy Sammy again. Its not your cables, its not the power cube, its the connector on the actual phone.
Click to expand...
Click to collapse
When I purchased my note 9 I did a post somewhere where I said the weakest link in this phone is the Charging port. And so right from the first week I got a wireless charging pad.
Also during the rainy season I keeps saying there is moisture in the port. Basiclly god help you if you live in a place with high humidity.
Like you this is the last Samsung Note I will buy in this life. My Audio packed up after the update. I suspect the over heating caused this. And their support is outsourced in India so they don't give a hoot about your issues.
To the OP.
Try a wireless charger if that fast charges Then you know its a port issue. If that also does not fast charge then its a chip / board issue.
I predict all note 9 users are going to see more and more problems as the over heating causes components to start to fail.
You can get a new USB port with flex cable for like 4$ on ali express go for it.

Categories

Resources