Google play payments gone wrong... - Xperia SP Q&A, Help & Troubleshooting

Hi guys,
About a week ago I bought a few apps while i was on vacation (they don't sell google play gift cards where i live) they were titanium backup pro, nandroid manager pro and gta san andreas! now this morning i flashed a rom (paranoid nexus) and when i opened the play store i saw that is was upgraded to the newest version so i tried to download nandroid manager to restore my app and noticed that i had to pay AGAIN to get the pro key! so i checked all the other apps i paid for and it was the same thing: they were all paid again
and on top of that my balance wasn't restored either!!
My pc says i already paid for the app though and i can install them from there but my phone says i didn't pay for them even though they use exactly the same account
what's the problem here? should i contact google?

Contact Google indeed if you are 100% sure you used the same account.

Getting in touch with Google is mission impossible.. It is a huge company so I doubt contact via Email or even a call will work..
You can give it a go but what have you found by searching?
I mean:
https://support.google.com/googleplay/known-issues/1319135?hl=en
https://support.google.com/googleplay/answer/113410?hl=en

mrjraider said:
Getting in touch with Google is mission impossible.. It is a huge company so I doubt contact via Email or even a call will work..
Click to expand...
Click to collapse
Yes, it's a huge company but that doesn't mean it's impossible.
The opposite is true. I have had issues in the past and contacted their helpdesk by phone and they helped me out instantly.
Most countries have a helpdesk.
I'm sure if you look around for a few minutes, you'll find the contact details for the country you're living in.

mrjraider said:
Getting in touch with Google is mission impossible.. It is a huge company so I doubt contact via Email or even a call will work..
You can give it a go but what have you found by searching?
I mean:
https://support.google.com/googleplay/known-issues/1319135?hl=en
https://support.google.com/googleplay/answer/113410?hl=en
Click to expand...
Click to collapse
It was fixed it was just a issue with the latest play store app and contacting Google isn't a problem at all. last year I also had a problem with my balance so I sent an email to Google and the next morning I got an email back saying my problem was fixed
Sent from my TF300T using XDA Free mobile app

Related

PayPal App on WiFi Only?

Anyone been able to get the PayPal app to run on a Wifi only Xoom? Whenever I try to login I get "system error, please try again"
Working on mine w/o problems. Rooted, 3.1, 1.4.4 kernel. Just paid for an Ebay purchase earlier today with it.
Sistema1927 said:
Working on mine w/o problems. Rooted, 3.1, 1.4.4 kernel. Just paid for an Ebay purchase earlier today with it.
Click to expand...
Click to collapse
Same.
Sent from my Xoom using XDA Premium App
Dammit, I have cleared its data, uninstalled/reinstalled, and I can't get it to log in on my WiFi Only XOOM. Works fine on my Vibrant.
we're not talking about paying for an EBAY purchase..We're talking about the application..I get the exact same thing bro..So you are not crazy..its not even available in the market for us anymore..also bank of america was removed for us also. there's a reason i am sure of it.
I am having the same issue on the Wifi only Asus Transformer.
Same problem here. Some braindead developer made the assumtion all Android devices will always have a mobile number and PIN methinks...
gah i just revived my paypal account after years and this is all I want.
such silly silly developers.
i also hate how companies that have mobile apps never really pay attention to how they work and the updates come soooo slowly. such as paypal, MLBAtBat, etc etc.
if anyone finds a fix for this pleeease post it

Google Music

I know this isn't really N7 related, but i noticed it more today when i received my N7. Google music STILL isn't available for UK users. It's been public in the US for nearly a year now. Google need to step up their game. Really disappointing. Sorry for ranting but pretty pathetic it's taken them this long and they still aren't any closer to making it available to people outside the US.
North America isn't the only place people buy you're products Google!
Blame the studios and all the work required for licensing.
Sent from my paranoid Nexus 7.
Use Tor to spoof your I.p address to one in the states then head to there download & set it up
Sent from my HTC One X using xda premium
Its just hassle though. Surely if apple can do it so can Google. Spotify manage it too.
Sent from my Nexus 7 using Tapatalk 2
wwfc said:
Its just hassle though. Surely if apple can do it so can Google. Spotify manage it too.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Apple worked on it for years before managing to strong arm the studios. It will happen, but right now the mindset must be "well, we have our stuff on iTunes. Don't all them young folk have iPhones?"
And yes, all music executives are out of touch elderly men who don't know that not all touchscreen phones are iPhones.
Not only music, we can't buy films either, only rent.
With the Nexus 7 being so Play oriented I would have hoped they would have struck some kind of deal by now.
Hey
Its not hard to do, just use something like hotspot shield, sign up, then once its done, you wont have to do it again, it'll work. I did it when it first came out and its been working ever since.
It is a shame though, you guys in the US have a lot more
I used tunnelbear (free) signed up and setup in 10 mins, working on my phone and n7, just glad i have an unlimited data contract :victory:
As the others have said, use a VPN to sign up. That is the only time (except for if you try to purchase muzak) that Google checks your geo-location. After that you can start uploading your music and playing it with the app on your 7.
fridgeman said:
I used tunnelbear (free) signed up and setup in 10 mins, working on my phone and n7, just glad i have an unlimited data contract :victory:
Click to expand...
Click to collapse
How the heck did you get your android devices working with tunnel bear? I can't find the VPN servers anywhere
Sent from my Galaxy Nexus using Tapatalk 2
I think its probably the bpi blocking them. They are not happy that google isn't more proactive at removing what they consider copyright infringing sites from their search listings. Maybe googles new policy to move sites down the search rankings will mollify them.
eliteone said:
How the heck did you get your android devices working with tunnel bear? I can't find the VPN servers anywhere
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
You just need to use it on a pc long enough to go to music.google.com and register. Then you no longer need a proxy unless you want ti try and buy music, buying music though needs a us payment card.
Sent from my Nexus 7 using Tapatalk 2
Ya I gotcha now.... I thought you were accessing the market from your n7 through the VPN. Buying a prepaid MasterCard and registering it to an american address should allow purchases though......
Sent from my Galaxy Nexus using Tapatalk 2
I gave up on Google Music when I realized just how terrible my DSL upload speed is. I didn't really care to have to wait days upon days for my music to upload to Google, so I just rsync'd it to my server right here on my gigabit LAN and fired up Subsonic. Once I donated a few bucks to unlock the premium mobile streaming license, I was golden.
Note: DDNS would be a severe +1 in this scenario. I already had it set up, so I could point to my specific URL instead of my IP which Verizon changes every other day anyway.
Used tunnelbear to sign up and working fine on my N7 but the market won't install onto my HTC sensation because of the device country - do I just need to sideload (given my google account is now music enabled?)
mrchiggles said:
Used tunnelbear to sign up and working fine on my N7 but the market won't install onto my HTC sensation because of the device country - do I just need to sideload (given my google account is now music enabled?)
Click to expand...
Click to collapse
When you say "market won't install" do you mean it won't let you install Google Play Music? Yeah that's normal. You can either sideload or use something like Market Enabler.
can google get money with so many free mp3 downloader ?
this is absourd, i dont know if they ever get to my country.
one question- how do i enable the google "what is this song ?" (the play symbole icon)
bcoolnow2005 said:
this is absourd, i dont know if they ever get to my country.
one question- how do i enable the google "what is this song ?" (the play symbole icon)
Click to expand...
Click to collapse
Try this
Edit: Whoops this is an ICS version.
---------- Post added at 12:04 AM ---------- Previous post was at 12:02 AM ----------
bcoolnow2005 said:
this is absourd, i dont know if they ever get to my country.
one question- how do i enable the google "what is this song ?" (the play symbole icon)
Click to expand...
Click to collapse
Use Titanium Backup to unfreeze the app.
so easy to get Google music working for me in Canada...just use vpn for initial sign up
Sent from my Nexus 7 using Tapatalk 2

[Q] Chinese HTC One - need help with getting access to US Apps

Hey there, my more experienced friends. I have been lurking for a while now, and am preeeeetty sure this question or some variation hasn't been asked yet. We'll see.
I am an American living in China and bought the Chinese unlocked dual SIM/SD card HTC One. Though I think it's a great phone, some aspects REALLY bother me.
#1 - It has this ****ty HTC Marketplace rather than the Google Play Store
#2 - I can't get the Blinkfeed to display anything but Chinese jibrish
After a few weeks of finding NO apps that I want, I took my phone to a large electronics market in Shanghai and had my phone rooted. Some things became better, some worse.
1) I asked the guy to get me the Play Store and he did...but not everything is available on it. I'm unsure why this is.
2) It's obvious that the Beats sound is no more.
3) I still can't get Blinkfeed to change whatsoever.
4) I can find more apps than before with both the Play Store and HTC Marketplace, but something is missing. I don't really know what it is.
5) The camera seems to be much less clear than it was before.
I guess my question is, since it's unlocked is there something I can do to wipe the Chinese stuff off of it and install all American software? Did the guy get me a less than optimal root? What am I doing wrong? What's the easiest solution?
All I want is for my phone to function like an unlocked US or International version. Thanks in advance for your help!
I suspect at least part of the problem is the government firewall blocking things.
You might start by installing Xposed framework and the Modaco toolkit module for it. Modaco has a setting that blocks the Play Store from checking your location.
But the best solution is probably flashing one of the custom roms with a non-carrier-specific setting. Not sure what that would do for you, but it should help.
I can confirm that the Government is blocking some of the apps. Both my phone have the play store but on is still on v3 and the other on v4. I couldn't find an airport security game and all the featured apps and top are also china-fied.
Sent from my One using Tapatalk 4 Beta
This is why VPN exists.
squabbi said:
I can confirm that the Government is blocking some of the apps. Both my phone have the play store but on is still on v3 and the other on v4. I couldn't find an airport security game and all the featured apps and top are also china-fied.
Sent from my One using Tapatalk 4 Beta
Click to expand...
Click to collapse
I suggest that you have a detailed read through this thread: http://forum.xda-developers.com/showthread.php?t=2273570
It will tell you everything that is currently known about modifying these devices, including how to install patches for blinkfeed that will allow you to read foreign news, and facebook etc..if the firewall lets it in to china
BenPope said:
This is why VPN exists.
Click to expand...
Click to collapse
VPN won't work.
You could have one of two issues.
If you just can't view certain apps, do a search in a browser and open the link to the play store. If certain apps can't be installed, then you need to fix it another way.
If you have a foreign SIM card, put it in the phone, empty the play store cache, restart phone. Once you restart, you will be able to view/install the apps available in the country that SIM is from.
Maybe there is a rooted method that works now, but last I checked there wasn't a reliable working alternative. I used this with my One X I bought/used in China.
Sent from my HTC One using xda app-developers app
kiwiandy said:
I suggest that you have a detailed read through this thread: http://forum.xda-developers.com/showthread.php?t=2273570
It will tell you everything that is currently known about modifying these devices, including how to install patches for blinkfeed that will allow you to read foreign news, and facebook etc..if the firewall lets it in to china
Click to expand...
Click to collapse
Don't worry. I live in Australia I was only visiting relatives in China. Thanks anyways.
Sent from my One using Tapatalk 4 Beta

My phone sent an SMS that I did not send

So this morning I open Hangouts and see that in the middle of the night my phone sent a text message to 2635. The text message body was:
/T:20fa2a57-f8b2-41c8-93d7-15c2b1fa2327/ /R:5294462c0cf29206e34cd1ac/
Can anybody tell me what this is, why it sent, etc? Has anyone else had this or something similar happen?
Sent from my Moto X
GreenMunky said:
So this morning I open Hangouts and see that in the middle of the night my phone sent a text message to 2635. The text message body was:
/T:20fa2a57-f8b2-41c8-93d7-15c2b1fa2327/ /R:5294462c0cf29206e34cd1ac/
Can anybody tell me what this is, why it sent, etc? Has anyone else had this or something similar happen?
Sent from my Moto X
Click to expand...
Click to collapse
what service do you have? and are you using hangouts?
charlie-n said:
what service do you have? and are you using hangouts?
Click to expand...
Click to collapse
Verizon, and yes, I'm using Hangouts and GEL.
Sent from my Moto X
My phone did the same thing. I'm pretty sure its for the NFL mobile app. I'm also on Verizon. Its done that in the past to verify your service
Sent from my XT1060 using xda app-developers app
strictlyphat said:
My phone did the same thing. I'm pretty sure its for the NFL mobile app. I'm also on Verizon. Its done that in the past to verify your service
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
That makes a lot of sense. I opened the NFL Mobile app last night for the first time, then it tried to verify something that I didn't want to wait for so I closed the app and then disabled it. Thank you very much, I was kinda freaked out that my phone had some kind of malware that was sending encrypted info without my knowledge. I guess it was just crappy bloat-ware instead.
strictlyphat said:
My phone did the same thing. I'm pretty sure its for the NFL mobile app. I'm also on Verizon. Its done that in the past to verify your service
Sent from my XT1060 using xda app-developers app
Click to expand...
Click to collapse
Hangouts shows sms messages that are supposed to be hidden, it intercepts them as they go out, you are not charged extra for them, it goes as far as intercepting voicemail commands on my sprint version so I had to switch back to stock sms app until they fix it.
Confirming this. Very odd. The NFL app should have warned that it was sending a txt but it didn't. Bit scary...
Verizon / NFL Mobile
Yes, it is from Verizon verifying that you are eligible to watch free, live, NFL games that are broadcast in your region and all national prime time games using the NFL Mobile app. Today CBS changed our game from Houston @ Minnesota to Pittsburgh @ Miami so I tried to watch Houston @ Minnesota on my phone and it worked fine.
THANKS for your clear and timely response. I was about to hard reset my phone because I thought it had been compromised!
That freaked me out thanks for putting my mind at ease guys. That's certainly what did it. Super Bowl while in line for dinner. Any good suggestions for identifying applications or possibly root kits etc. And the connections these types of apps tend to use, I intend of contributing to the boards more again. I used to everyday for mobile hardware and Web app development generals. But Im curious if there are apps by which they execute tasks like in this manner which I know this particular one isn't but I don't know the best path for figuring that kind of detection and more advanced feedback results and whos signature database wont be easily corruptible, maybe something more productive and professional but real scan and firewall features would be nice however I think thats why some socks and vpns services exist. I use a couple things. I can't help thinking I'm an idiot for wanting to know what and who want what from my android Mac or Windows device. Instead I could be allowing perms access to apps advertising to stop it but make you vulnerable to the point of someone walking on in and helping themself. I want control over my life my tools and devices, but would settle for doing my best to avoid it from someone else. This is one of a couple weird events. Subtle (what I think are attempts to install $.... yet stood out tremendously at the time. Sorry for etiquette I'm conjuction with topic question a small add on to it and thoughts of others encountering nfl live, any info or comments welcome don't beat me too hard, it's been a working progressive thing for the last year I noticed all these horrible warning signs of the end of true privacy as we know it, since it resonated my interest has grown but maybe my interest has drawn attention like vpns and etc. Idk what to do at this point. Take me back to 1996 and a Circle K with a few dimes and a pay phone if I need you on the phone right now, bad wish for a developer. :]
wht if u never use (hangouts.) & in fact have it disabled on ur phn. do not have a (NFL APP) on ur phn, have never opened one or installed one on ur phn. do not watch t.v. or movies. or sports of any kind on ur phn. have no idea how to cast to anything, nor
do i have any kind of casting/movie/ t.v. watching or playing player or app on my phn. & Have disabled the (google play) (movie/t.v./app) as well on my phn. /& u do not use (verizon wireless) phn service. ???? Or do
not have or use the (google voice messaging/calling service) yet i still got the same text message on my phn as well. ? ANYONE have any other ideas? of to why this happened? or wht it cld be from? thanks, {samiam.~}

One drive app not showing 100 free gb

We are supposed to get 100gb free space w phone. I installed the app and created account. It only showed me 15gb free space for setting account. How do I view if I got the 100gb additional space? It does not show your total space in app.
Tia,
Ian B
Same issue here, I submitted a support ticket through One Drive and waiting to hear back.
AT&T removed the stock OneDrive app that comes with the bonus storage. Presumably because they have the competing Locker app preinstalled.
arrrgh said:
AT&T removed the stock OneDrive app that comes with the bonus storage. Presumably because they have the competing Locker app preinstalled.
Click to expand...
Click to collapse
Ok, I found the one drive app inside the Samsung app market. The ATT locker only gives you 5gb vs standard one drive app gives you 15gb free. Hopefully there will be a fix.
Ian B
Mr Ian B said:
Ok, I found the one drive app inside the Samsung app market. The ATT locker only gives you 5gb vs standard one drive app gives you 15gb free. Hopefully there will be a fix.
Ian B
Click to expand...
Click to collapse
I think AT&T are intentionally restricting you. The fix is for you to purchase ATT Lockers extended storage and pay them monthly for it.
yoman258 said:
I think AT&T are intentionally restricting you. The fix is for you to purchase ATT Lockers extended storage and pay them monthly for it.
Click to expand...
Click to collapse
Thanks for info. Total bs on their part. Glad I bought phone outright and using on Crickett for less than their rates. Speeds capped but can stream anything w no issues at $55 for 20gb data and unlimited calls and texts. Already disabled all their apps that I could.
Ian B
I wonder if we can get the OneDrive APK from the international S6 or T-Mobile/Sprint/Verizon and install it and see if we get prompted since the AT&T S6 doesn't come with OneDrive installed at all.
xeni said:
I wonder if we can get the OneDrive APK from the international S6 or T-Mobile/Sprint/Verizon and install it and see if we get prompted since the AT&T S6 doesn't come with OneDrive installed at all.
Click to expand...
Click to collapse
Damn, see if you can get someone to do that. Total bs from ATT pulling that from Samsung. Wish there is a way to have Samsung go around them and give it to us.
Ian n
This is the T-Mobile .apk for OneDrive: https://mega.co.nz/#!80hShCoD!u_T1kLudQ1E1P-uFxekm-aDtKnUJ1q_vTr3mfzeliMY
I couldn't get it to install when I tried running it. It just says "App not installed." Maybe there's a trick to it someone can figure out.
Official response from MS Support.
Hi. My name is Dan Crevier and I'm an engineer on the OneDrive team. Sorry to hear you are having trouble with the free Samsung storage. It is only available for devices that have OneDrive preinstalled. Some carriers are not including OneDrive. Could that be the case for you. If not, you might double check your storage at https://onedrive.live.com/options/ManageStorage to see if it has shown up.
I hope this helps.
Dan
Here's what you sent us:
Date Created: 4/11/2015 01:04 PM PDT
What would you like to do?: Report a problem
Category: Other
Comment: Just got the galaxy s6 and i am not getting the 100gb offer.
If you have any other questions or comments, please reply to this message.
Sincerely,
The OneDrive Team
This is a partnership between Samsung and Microsoft, not between the carrier and Microsoft. I don't see what the problem is, neither parties involved had any idea that this would be impacted by the carrier removing the app. When I spoke to all three parties they assumed that downloading it would fix the issue. I think the only way anything will be done is if people speak up and communicate to Microsoft, Samsung, and the carrier. Surely ATT can push an update that would have the missing One Note APK.
I just installed an update from Play Store to OneDrive, rebooted and had a notification for the 100GB for 2 years offer. Confirmed camera backup was on, and now I'm sitting at 140GB total.
sdub74 said:
I just installed an update from Play Store to OneDrive, rebooted and had a notification for the 100GB for 2 years offer. Confirmed camera backup was on, and now I'm sitting at 140GB total.
Click to expand...
Click to collapse
If you log off from the app and login again, under settings there is an option to apply 100GB offer.
No option here

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