Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...
DönerXXL said:
Hi there.
I have the s5mini now three days.
The problem is that my friends understand me very very quietly. In the German thread are many Users who have the same problem.
How is that with you?
Is it not possible to adjust something in the service menu ??
Sorry for my bad English...
Click to expand...
Click to collapse
Hi,
also from Germany, I have the SM-G800F. I can't confirm your problems, no one complains about quiet voice problems.
Cheers!
DönerXXL said:
... text complaining about quite mic ...
Click to expand...
Click to collapse
same here.
DönerXXL said:
Hi there.
Is it not possible to adjust something in the service menu ??
Click to expand...
Click to collapse
you need to clean mic hole by needle or toothpick and problem will be solved
I also had the same problem as in the original post so I came here for complaining.
But after trying the needle suggestion above (cheers to the usasha!!) the problem got fixed!!!!
I was about to return it to be serviced, but now I'm so happy with my S5 mini
I used a thin needle and inserted it carefully for 3-4 millimeters, some lint came out.
We have exactly the same problem!
Bought phone and it went to service 3 times in a row. They've replaced everything from microphone to motherboard, even "cleared the mic hole". So, as you can see, we've replaced everything and it didn't get better.
Service even replied that the phone is working as it should. We bought it at the end of august, used it 4 days,.. other days, it was on service.
@greglord: is your last post some kind of a game with finding differences?
Usually this is with two pictures, so I find it very unique using posts instead.
Back to thread topic - I also used needle and now people hear me more clearly than before so thank you @usasha !!
I've installed sound meter from PLAY on 2 android phones my old Desire S and my new g800f. ive noticed that there is a 30dB difference the old one receiving better sound then the 1 day old g800f. sad!
usasha said:
you need to clean mic hole by needle or toothpick and problem will be solved
Click to expand...
Click to collapse
Those who took this advice can say good bye to the water resistant certificate.
All water resistant phones have bad microphone performance!
That's not entirely true, my friends immediately reported that I sounded loud and clear without asking, when I switched back from my G800F to my Xperia ZR, even without them knowing I switched phones. Maybe the sound isn't as good as a non-water resistant phone but it sure can be a lot better than my G800F.
I just got my phone back from the Samsung repair shop, after almost 2 weeks (!). But I doubt they have done anything to fix it because the screen was as smudged as when I brought it there. IIRC well the screen has to be taken out to replace anything inside the phone, or am I wrong?
How to solve this problem without loosing warranty?
I have SM-G800F with stock Android 4.4.2 updated from Samsung to the latest update I can get. Not rooted.
I have mic problem since I've bought this phone two weeks ago. People talking to me say that my voice is muffled as if I hold the phone too far from my mouth. This happens only using phone mic - if I switch to speakerphone or earphone during the call, everyone can hear me great. So, the problem is with the phone mic as if the mic level is too low .
I've searched all over the web and have realized that this is very common problem with S5 or S5 mini. As a solution, people suggest "cleaning" the mic hole which puncture the waterproof membrane of the phone and you loose warranty.
Another approach that could make progress is by editing default_gain.conf file at root /system/etc/ (more at http://forum.xda-developers.com/showthread.php?t=2777535) but for that to work you need to have root which also void warranty - correct?
Suggestions like taking out the battery or wiping the cache partition didn't make any improvement for me.
The only hope for me is hint the I've found the post (http://forum.xda-developers.com/showpost.php?p=55192014&postcount=2) on this forums suggesting raising mic level gain setting in phone service menu could solve the problem but there is no explanation how to do it. I've tried to enter the service menu using *#*#0011#*#* and then Menu -> Back -> Menu -> Input Key -> Q -> Menu -> Input Key -> 0000 but service menu doesn't appear like it should.
Any suggestions either on how to enter the service menu or some other way of solving the issue?
I had this phone like 2 days. I unsealed it. It's a nice phone but I recommend don't waste your time with it. Get rid of it you still can
Samsung S5 mini G800 microphone problem solved
Today I had a problem with the G800, the microphone doesn't work when talking about a call, but it works when recording a dictaphone.
I replaced the charging flex, but I didn't solve the problem, the microphone in the call didn't work.
Then I replaced the top microphone on the motherboard, which is used for speakerphone conversations,
and I heated audio IC WM1811GE it with hot air at 320 degrees Celsius for 20 seconds and that's it. Problem solved.
Now my S mini works perfectly, now the microphone works in a call or conversation. :good::good:
Audio IC Samsung G800
position WM1811GE Samsung G800 mainboard
Mic in mainboard (mic for speaker call)
Related
Hey!
I was a happy owner of SGS+ with BroodROM (or another popular rom from this forum, I don't remember the name) till yesterday, when the internal microphone decided to stop working. Any application (camera, dialer, etc.) just receives a constant regular noise from it and that's all(this makes the phone useless as I can't make a single phone call...). I've already come back to the stock rom(nothing changed) and I'm preparing to go and replace it in the shop (the phone still have 14 months of guarantee, but before I do it, I have a question:
Did anyone have ever got a similar problem and is there a way to repair it without replacing the phone?
Thanks for any help.
I had the same problem with my S3. Just get something thin, stick it in the microphone hole and give it a wiggle. Somtime's dirt and dust can get clogged dude. Worked for me. Don't force it up though otherwise you'll damage your microphone, a little dab'll do ya!
Sent from my GT-I9300 using xda premium
Repaired
Tip actually got useless, because the microphone repaired itself... Anyway thanks for it, it may become handy for me in future.
The weirdest thing is that it happened suddenly and with no reason. I didn't do anything to the phone(I tested it everyday and I used it as usually) and today I have tested the microphone with camera recorder and then with dialer and it worked...
So the problem came out of blue and repaired itself (or as you say, there was some dust which fall out, although how would the dust get in the mic over night and block it, so there would be completely no input at all?) out of blue too.
Anyway, phone works again, so it is a great news for me . Thanks for help.
Hello,
I have bought a S4 Active from new and ever since I have problems with the microphone near the charging slot. So, if I want to talk to anybody I have to put it on speaker so I can be heard. I have read couple threads but my problem still isn't fixed. I tried with a needle to sting/clean the small hole of the microphone but it made no differece. I searched for apps but found nothing.
Note: if i speak really close to the mic and really loud i can be heard normally.
Ps. I dont have a warranty to get another one instead.
AfXv237 said:
Hello,
I have bought a S4 Active from new and ever since I have problems with the microphone near the charging slot. So, if I want to talk to anybody I have to put it on speaker so I can be heard. I have read couple threads but my problem still isn't fixed. I tried with a needle to sting/clean the small hole of the microphone but it made no differece. I searched for apps but found nothing.
Note: if i speak really close to the mic and really loud i can be heard normally.
Ps. I dont have a warranty to get another one instead.
Click to expand...
Click to collapse
If you've bought it new you have warranty unless you voided it in which case how did you void it because that may have been the cause of your microphone not working...
tiskael said:
If you've bought it new you have warranty unless you voided it in which case how did you void it because that may have been the cause of your microphone not working...
Click to expand...
Click to collapse
Mate, no offence, but your comment is completely irrelevant. I did not ask you what caused my microphone to stop working properly. In fact, it worked only in the first couple days. It is a general well-known problem for S4 active. I asked for a solution, not for an arrogant remark. I bought it from new but not from a retailer (yes, it is original and fully-working, and it is possible in my country. Briefly, I do not have warranty and I did not void anything.), but this has nothing to do with the topic. I asked for a possible solution. Nothing more.
Regards
So why doesn't it have warranty? There's a million possible solutions, flash a new ROM, factory reset, try installing a different dialer and using that. No offence mate, but you haven't really told us much except only your speaker phone works so you decided to stick a needle in your mic. If it was a software issue before, it could be a hardware issue now.
First thing I'd do is see if it is the dialer that it's stuffing up, try a voice recording app. If this doesn't work, is your phone rooted? If it is, and that's why your warranty is void, you can either try and 'unroot' in a way that makes Samsung think you haven't played with it, or you can try and find the dialer apk, delete (back up) your current one and replace it with a new one. I know there's instructions to do this, on a mobile so I can't find them.
Other than this, as I said, the basic go to's are ROM flash or factory reset. Back up first.
Sent from my GT-I9295 using Tapatalk
Dears,
Suddenly mu microphone stopped and the other person cannot hear me. I don' t know what happened but there is no problem with handsfree. I can record my voice but the volume is low... Strange thing.
I made hard reset at rr rom. Not help.
I change the rom to stock+. Not help.
I reflash rr rom. Not help.
Could you help me? Why thats happened? Is there any solution to fix it?
I think that motorola service is the only solution... ?
I know it may sound stupid, but have you checked for dust, lint or water in the mic hole?
Flipz77 said:
I know it may sound stupid, but have you checked for dust, lint or water in the mic hole?
Click to expand...
Click to collapse
Yes i checked it many times. Yesterday it worked fine for one call and after this call the problem was there again. I don't know if it is software problem or hardware. Now i am running 5.7.3 rr rom unofficial and the first time that i found this problem, but only for one call, was at 5.7.1 rr.
But the problem remains after a clean install of stock+ rom. Now i am at vacations and i have not my laptop here. Next week i will flash the original, stock 6.0 firmware to see if the problem remains. And if yes, motorola service center is the only solution...:crying:
Well before sending it to service I would put my hopes in the "real" stock ROM. After all "stock+" is still a tampered one.
Enjoy your holidays in the meantime
Original stock rom didn't solve my problem and the issue with microphone remains. Everything else worked perfect, speakers, bluetooth, handsfree, so i believe that it's a hardware problem.
Yesterday i sent my phone at Motorola Service Center so i have to wait about 3 or 4 business days to learn which is the problem. I will post everything new.
Motorola service center changed the old microphone with a new one and my phone now works like a charm! It was a hardware problem caused by no reason...
Having same issue
Jim_C30 said:
Motorola service center changed the old microphone with a new one and my phone now works like a charm! It was a hardware problem caused by no reason...
Click to expand...
Click to collapse
Does Motorola Service replaced the top microphone (Above camera)? or Replaced the bottom one just above the micro usb plug on back side?
I am facing the same issue and Motorola Service told me that the bottom microphone is mounted(fixed) on motherboard. So it will cost 6500INR approx. So I am not sure that it needs to replace the top one or bottom one?
Any advice will be helpful. Thanks in advance.
Kishan M. (Moto X 2014 XT1092)
No, they replaced the main microphone which it was on the mainboard. And i am sure that it was not mounted on the mainboard. The other two microphones you described was perfect and till now work like a charm. I will put a photo with the replacement parts to see the microphone changed.
hi there, I have been experiencing this issue with my Galaxy note 9 (SM-N960F/DS). suddenly yesterday day I noticed that the volume the bottom speaker of my phone has dropped drastically, even bellow the volume level of the earpiece speaker, I tried wiping cache and what other stuff I could think of to try to fix the issue but nothing worked.
Finally as my last resort to make sure if maybe it is a software issue and not a hardware one, I factory reseted it, it started to work just fine after that!
But it didn't last for very long, next day, after when I woke up, I noticed the volume has been dropped again. Now I am sure as everyone would understand, resetting my phone everyday is not an option for me
I tried asking Samsung help center but they say I need to bring it in to the nearest service center, which is not an option for me, and who are kidding they don't help, they suck.
SOME INFORMATION regarding my phone
●Note 9 SM-N960F/DS
●Updated to One UI 2.1 a week ago
●I never have had any problem before
●Speaker started to work factory reset have proved that it's a software problem
●Samsung care sucks
If anyone is having the same problem please do post, and anyone who has any idea what's going on please do post too, your help can literally save my life.
Thanks everyone
Hi there
I had similar issue with the ear piece..
Tried all updates etc no avale
Got a dry toothbrush and cleaned over the grills
Worked a treat
Maybe something ie dust etc is distorting the sound
Worth a shot
Eddie
Braggster said:
Hi there
I had similar issue with the war piece..
Tried all updates etc no avale
Got a drybroutjbrush put and cleaned over the grill
Worked a treat
Maybe something ie dust etc is distorting the sound
Worth a shot
Eddie
Click to expand...
Click to collapse
I think that maybe the case too. Or you could take a handheld vacuum cleaner to it with the crevious attachment to suck out any dust or debrie that maybe stuck in the speaker grill
Braggster said:
Hi there
I had similar issue with the ear piece..
Tried all updates etc no avale
Got a dry toothbrush and cleaned over the grills
Worked a treat
Maybe something ie dust etc is distorting the sound
Worth a shot
Eddie
Click to expand...
Click to collapse
Hi Eddie, I would have agreed with you but the thing is that doing a factory reset resolved the problem for me once, then it eventually appeared again, so this indicates that it is a software issue! No?
iceepyon said:
I think that maybe the case too. Or you could take a handheld vacuum cleaner to it with the crevious attachment to suck out any dust or debrie that maybe stuck in the speaker grill
Click to expand...
Click to collapse
But then how did the factory reset fix the problem for me once? I am sure it has something to do with software. Can you think of anything that I should try to fix it supposing it's a software issue (other than a factory reset of course) thanks.
Hmm seeing that you have corrected the issue in the past by doing the factory reset it is possibly a software issue..
Possibly try a reflash using odin?
It won't break your warranty unless you have rooted ij the past..
If that fails take a trip to samsung get it repaired under warranty
All.the best eddie
hi, go to service menu by dialing *#0#*, and test speaker there. this will confirm whether it is hardware or software.
Braggster said:
Hmm seeing that you have corrected the issue in the past by doing the factory reset it is possibly a software issue..
Possibly try a reflash using odin?
It won't break your warranty unless you have rooted ij the past..
If that fails take a trip to samsung get it repaired under warranty
All.the best eddie
Click to expand...
Click to collapse
Hey Eddie thanks for the odin suggestion, I tried it and finally realized that I was just being too stubborn to admit that my phone has a hardware issue. Turns out the audio never got better after a reset, it just felt a bit different as I wanted to be it that way.
Anyways time to admit the hard truth it is a hardware issue and I think won't get it repaired, both speakers now get as loud as an S8 which by any means is not a the best speaker out there, but it gets the job done, thanks for time, Abdul Wahab.
wahab96 said:
Hi Eddie, I would have agreed with you but the thing is that doing a factory reset resolved the problem for me once, then it eventually appeared again, so this indicates that it is a software issue! No?
Click to expand...
Click to collapse
I had the very same problem. After the update. Same phone Other than the phone heating up and taking really long to charge, the speaker output dropped then got flakey. And finally stopped working. All this happened after the update.
Did a reset. Even took it to the service center and let them re-load the s/w.
Nothing helped. In the end both speakers, both mics, and ear jack will stop working.
I traced the problem down to one of two ICs one is the Max98512 or the 9896B.
If your out of warranty they will want to charge you 28,000 + for a new motherboard.
They looked really hard for physical damage and water damage. But my phone is immaculate.
From the showroom got a world-class case and screen protector.
Not a scratch they could find. I don't even take my phone off my desk. Kids actually nobody is allowed to even touch it.
At first I thought it was something I did. But as you research update problems you will see many issues from failing audio to failing displays.
The local small-time repair shop service guys will say we can fix it. But they pull a con. They just reball the audio IC and hit it up with heat. There is a chance that it will start working but the repair will not last.
Last option is to put the chips on Ali express and replace them yourself. Which is what I will do if Samsung Shafts me.
I have e-mailed the Service head of Samsung to resolve the problem.
My logic is that a flag ship should last 2 years at least.
If they shaft me on this Samsung have lost a loyal customer from Note 4 days.
You could get lucky doing things like cleaning the ear phones, the cache etc.
wahab96 said:
Anyways time to admit the hard truth it is a hardware issue and I think won't get it repaired, Abdul Wahab.
Click to expand...
Click to collapse
Are you saying you fixed it or you do not plan to fix it. Was the issue ?.
I really like my P30 Pro but this last week callers have been complaining they can't hear me all of the call. It seems to be this happens for the first 10-15 seconds of the call and then sporadically throughout the call. I have searched the internet and found that the bottom microphone is not working. The reason that sometimes the caller can hear me is that there is an upper microphone which kicks in sometimes. One solution is to use the loudspeaker option - which appears to use the upper microphone all of the time. Apparently using WhatsApp for calls works too. I was wondering if there is a phone caller app which would utilise the upper microphone all of the time (unlike the default Huawei one). I suspect not, but I think it was worth asking. I have read of people having the same issue and replacing the lower microphone/SIM card unit but it still not working. One person who replaced the microphone (which still didn't work) suggested it might be "the analog to digital converter of the microphone signal" which could be at fault.
EDIT : Just to say the phone is still under warranty but I have a quite badly cracked back on the phone (front is fine) so I guess that may invalidate the warranty. The back has been cracked for quite some time though and the microphone issue is only recent
Same happened to me, changed the sim/mic board and its working again
nemesis_rb said:
Same happened to me, changed the sim/mic board and its working again
Click to expand...
Click to collapse
Thanks.. I bought a SIm/Mic board and a USB ribbon/connector. I couldn't fit the sim/Mic board as I couldn't get the connector from the phone onto it so put the old one back (the board wasn't OEM and I don't think the quality was there). I replaced the USB ribbon/connector and the microphone worked. However, the USB connection wasn't great and fast charging only worked with the USB the one way around. I replaced it with a refurbed original ribbon and all is fine. I wonder if just refixing the SIM board and USB cable would have sorted the microphone too a) why would me replacing one part and you replacing a different part sort the same issue? b) I have seen a post from someone who sorted it by applying pressure around the edges of the phone and the SIM area.
I've also started getting this problem. The other party can't hear me on phone calls for the first ten seconds, and when they finally hear me it's very poor quality. Google hotword recognition also isn't working. I'd only seen people saying they'd replaced the sim/mic board and it hadn't helped, but perhaps they didn't change the connector? Good shout, I'm going to try a refurbed cable.
Having issues with the lower microphone that's been listed all over the net, ie delay in hearing me when answering calls and google assistant not hearing me.
Two lower sim/memory/microphone boards later still didn't fix it. For me swapping out the USB ribbon connector has cured it. Just in case this helps someone.
m11kjj said:
Having issues with the lower microphone that's been listed all over the net, ie delay in hearing me when answering calls and google assistant not hearing me.
Two lower sim/memory/microphone boards later still didn't fix it. For me swapping out the USB ribbon connector has cured it. Just in case this helps someone.
Click to expand...
Click to collapse
Can you please show the piece you replaced? Just for reference. I have the same problem
Joshuacr95 said:
Can you please show the piece you replaced? Just for reference. I have the same problem
Click to expand...
Click to collapse
Hi, I replaced the small board as shown twice, but it was the usb lead also shown that ended up fixing it. I'd start with that. Good luck
Hi! I've got the same issue for some time ago... just purchased a new microphone PCB and replaced with no success. Diagnostics on the phone launched a NON WORKING message
Then just surfing the internet I found this forum where I'll share results once I replace the USB charging (and more) flex.
Cross fingers!!
UPDATE!!
** PROBLEM SOVED**
After replacing the charging flex, the microphone is working FINE .
Selfdoagnostics PASSED succesfully for the microphone testing.
▶ I can not realise about what's the hardward problem but it's true it works.
These are cheap pieces, and taking into account I'm in love with this LAST-Google Serviced Huawei P30 Pro... I really believe it will last at least 2 or 3 years more in my hands!!
hiniaky said:
UPDATE!!
** PROBLEM SOVED**
After replacing the charging flex, the microphone is working FINE .
Selfdoagnostics PASSED succesfully for the microphone testing.
▶ I can not realise about what's the hardward problem but it's true it works.
These are cheap pieces, and taking into account I'm in love with this LAST-Google Serviced Huawei P30 Pro... I really believe it will last at least 2 or 3 years more in my hands!!
Click to expand...
Click to collapse
Glad you found a solution. I warrantied my phone 9months ago because of the microphone issue. Now it is malfunctioning again unfortunately. The p30 pro has everything i need, still full day of battery. Out of warranty now and prepared to try to repair it by myself. Trying to find how thick tesa tape i need to put it back together, which tape did you use? Do i need Best B7000 glue aswell? Havent taken a phone apart the last couple of years so I need som basic guidance regarding glue and tape.
Best regards