[Q] Yellow tint at the bottom of the screen - G 2014 Q&A, Help & Troubleshooting

Hi Friends,
Recently ordered MOTO G (2nd Gen) from flipkart.. been using it from past 3 days and i am very happy with its build quality and its blazing fast :good:
Since first day i have been noticing a slight yellowish tint at the bottom of the screen (2cms)... anyone has same issue? Is this normal?
Please reply with you valuable answer so that i can apply for replacement :good:
Thanks

shryh said:
Hi Friends,
Recently ordered MOTO G (2nd Gen) from flipkart.. been using it from past 3 days and i am very happy with its build quality and its blazing fast :good:
Since first day i have been noticing a slight yellowish tint at the bottom of the screen (2cms)... anyone has same issue? Is this normal?
Please reply with you valuable answer so that i can apply for replacement :good:
Thanks
Click to expand...
Click to collapse
okay firstly,this is from another thread but you can try this method and see if it works on your phone.
http://forum.xda-developers.com/showthread.php?t=1651459

shryh said:
Hi Friends,
Recently ordered MOTO G (2nd Gen) from flipkart.. been using it from past 3 days and i am very happy with its build quality and its blazing fast :good:
Since first day i have been noticing a slight yellowish tint at the bottom of the screen (2cms)... anyone has same issue? Is this normal?
Please reply with you valuable answer so that i can apply for replacement :good:
Thanks
Click to expand...
Click to collapse
Hi unfortunately i have the same issue.... Tough i love the phone im considering returning it because of this..

antoniofpb said:
Hi unfortunately i have the same issue.... Tough i love the phone im considering returning it because of this..
Click to expand...
Click to collapse
Thanks for the confirmation buddy.. recently my relative brought the same phone, told them to check if they have the same issue.. guess what they have it too. So you do think these are all defective phones with some hardware issues? or a software update can fix this.

shryh said:
Thanks for the confirmation buddy.. recently my relative brought the same phone, told them to check if they have the same issue.. guess what they have it too. So you do think these are all defective phones with some hardware issues? or a software update can fix this.
Click to expand...
Click to collapse
Helo .. Well at the moment i dont really know if the problem is hardware or software related. I didnt found any information regarding this issue. It seems that only you and me have this problem, ive checked other fóruns and nobody complains.. So guess i will wait a little bit more to see any info. But im thinking in returning it.. If i see any info ill post it here.

antoniofpb said:
Helo .. Well at the moment i dont really know if the problem is hardware or software related. I didnt found any information regarding this issue. It seems that only you and me have this problem, ive checked other fóruns and nobody complains.. So guess i will wait a little bit more to see any info. But im thinking in returning it.. If i see any info ill post it here.
Click to expand...
Click to collapse
I think this must be hardware problem for sure
Contacted Flipkart and asked for replacement.. its been two days they still haven't got back to me..
Will keep you posted

Sounds like issues with the OnePlus where supposing the glue isn't dried yet. If that's the case, you can go to a nails salon and persuade them to let you put it under their UV light dryer for 15minutes. Or put it outdoor under direct sunlight for a couple hours.

Defective phone delivered again..
Hi Guys,
As my previous Moto G 2nd Gen had a yellow tint at the bottom, i requested for a replacement. Flipkart sent a new phone today. :good:
Now this new phone has yellow written over all the display. Yes screen looks very yellow.
Immediately i called delivery guy and compared both phones side by side.. to my surprise old phone was much better.
Shame on Motorola for not doing a quality check before they sell. Requested for another phone.. fingers crossed :fingers-crossed:

moto G 2014
I too have same problem on my moto G 2014 ... Plzz let me know if the problem persists on your new device ... So then i can also replace for new one :good:

Screen Shots
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ON LEFT (NEW PHONE) - RIGHT SIDE (OLD PHONE)
If you compare both phones displays are quite different in producing whites.. as left one is yellow and right phone has perfect white.

O-Hawk said:
I too have same problem on my moto G 2014 ... Plzz let me know if the problem persists on your new device ... So then i can also replace for new one :good:
Click to expand...
Click to collapse
Yes i have same problem too my friend and its not normal .. yes you need to get it replaced asap.

It seems like this thread is just about color temperature and color uniformity. I don't know how anyone can think it is "not normal" for an LCD display to have poor color uniformity. I had a Droid X2 with very poor color uniformity. The uniformity is also relatively poor on the Samsung VA monitor that I'm using right now. Color uniformity is inherently imperfect on LCD displays, and it is not uncommon for uniformity to be noticeably poor.
FWIW, PhoneArena measured color temp of a 2014 Moto G at 8290K, which is extremely high. Perhaps your "yellow" phone is actually closer to D65 than the other one. Either way, it appears there is a large disparity in color temp from one phone to another.

Must say that old phone was much better than new phone

O-Hawk said:
Must say that old phone was much better than new phone
Click to expand...
Click to collapse
Yes buddy.. very frustrated, now don't know what to

Deleted

The yellow tint at bottom is only seen in the launcher. Make the camera full screen and the tint is gone. Looks like a software thing.
Sent from my XT1068 using XDA Free mobile app

Related

Screen issues

Anyone else noticing that they have any dark spots on there screen that are slightly dimmer than other spots?
BAMP
Okay, so I noticed that if I press on the screen a little harder than I should that it looks like the LCD under the glass is getting pressed down.
Is this something normal? I don't recall my fascinate ever having this problem? I mean.... yeah the fascinate had problems but not related to the screen.
I don't see this on my Bionic. But my wife's DroidX has an issue similar to what you're describing. It doesn't take much pressure at all, just a normal press on the screen and she gets what looks like an oil slick effect. Does that sound similar to your issue? I know it's off topic, but I was reading some reviews of the Samsung Galaxy Tab 10.1 and a lot of people are reporting an "oil slick" issue with the screen. So I'm wondering if they're all related and possibly a symptom of a particular screen design? I don't think the Tab uses a screen remotely similar to the Moto phones, but the symptoms seem very similar so perhaps they share some type of common design?
When not pressing it looks kind of like this,
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While pressing while playing a game it looks like an oil slick or like color streaks where the LCD is healing itself. Although now super noticeable you can totally see that there are some dark spots in the middle of the screen after I have used it for the last few months.
If you have an image in your previous post, i'm not able to see it...but it sounds just like what my wife's droidX is doing...and the oil slick behavior from the galaxy tab. My wife's screen has been doing that for a few months now and I haven't seen any adverse effects, it just looks funny but works fine otherwise. I believe Samsung is taking back the affected tabs if there's a warranty claim...haven't tried pursuing the issue with my wife's phone tho.
Possibly some good news for you...I just looked at my wife's DroidX last night, and the "oil slick" is gone. Couldn't see it with the screen on or off. I even tried pushing down pretty firmly in the area it was and nothing. Hopefully it goes away for you.
No, it did not. I got a refurb, does the same thing. This one will be going back too.
That's it!
I am having the same issue with my Bionic. I already returned the first one and got a replacement. The replacement was a refurb, which irks me..anyway, this refurb has the same problem and Moto says all they can do is send me another refurb.
This is a serious issue and I bet it's on a lot of their phones. It's not easy to see, so many people probably haven't noticed.
I am really pissed and I'm think about just using insurance to buy a completely different phone instead.
gbohen said:
I am having the same issue with my Bionic. I already returned the first one and got a replacement. The replacement was a refurb, which irks me..anyway, this refurb has the same problem and Moto says all they can do is send me another refurb.
This is a serious issue and I bet it's on a lot of their phones. It's not easy to see, so many people probably haven't noticed.
I am really pissed and I'm think about just using insurance to buy a completely different phone instead.
Click to expand...
Click to collapse
How exactly do you go about using the insurance for another phone, I have gone through 3 already and every minute I am on the phone with VZW pushes one step closer to insanity?
Terror_1 said:
Okay, so I noticed that if I press on the screen a little harder than I should that it looks like the LCD under the glass is getting pressed down.
Is this something normal? I don't recall my fascinate ever having this problem? I mean.... yeah the fascinate had problems but not related to the screen.
Click to expand...
Click to collapse
I noticed this on mine too.
Sent from my DROID RAZR using Tapatalk
mistawolfe said:
I noticed this on mine too.
Sent from my DROID RAZR using Tapatalk
Click to expand...
Click to collapse
So based on that and, what I would assume some other people as well, that there is probably a general affliction to the device. It could be inferred that it is only a matter of time before people start to realize that there are dark spots on the screen and start to complain.
mistawolfe are you still using the bionic or have you totally switched to the RAZR? Does this issue manifest itself the same was with the RAZR and the BIONIC?
I have the same issue with the LCD distortion when pressed. It was a lot worse with the screen protector on. Not too noticeable now that its off. I figure if I scratch the crap out of my screen I will just get a re-furb sent for the distortion issue...
I can't remember off the top of my head which forum i read this on but the dark spots are due to the construction and materials used to make the screen and isn't a defect at all. As for the "oil slick" effect, i can only imagine that to be an issue where the glass is thinner in certain spots and is actually pressing on the LCD, just like pressing on an LCD monitor.
Sent from my DROID BIONIC using XDA App
Well I went through 3 different Bionics at this point and after a few weeks they all get these dark spots.
Have a replacement Rezound on the way to replace the Bionic. It's too bad that the Bionic, for me, has had so many small issues because it's a solid device with a lot of potential.
And the Rezound is also a turd.
First Verizon sends me a phone and a back cover and "forgot" the battery.
Then get the battery and power the damned thing on to find out I can't log into my google account because HTC "forgot" the ` backtick in the sense keyboard and also "forgot" that the stock android keyboard doesn't suck and doesn't take any effort to include.
I quit. There is obviously no winning.

Screen has got a yellow tint after warming

finally I got my nexus 4 :good:
It looks very good:
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The browsing is good and fast, the pages looks really good, and I like the chrome browser
The colours are pretty good, especially the white:
But!!
after some browsing, or benchmark (when the phone is warming a bit)
It gets yellow tint the left side on the screen (maybe not only there, but there is the most recognisable):
I don't find this is a good product from LG.
I hope this is not usual...but personally I'm disappointed :crying:
Looks like the glue spot issues the One X had/still has...
It's to do with how the screen is glued to the LCD.
I really cba going through issues similar to the One X's launch again, that device had a horrendous hardware launch.
Are you in Europe and did you buy this from an EU carrier? If so, it would seem that LG diverted units from Google to go to other vendors. Google actually had to cancel announced plans to sell the Nexus 4 via Playstore in the Netherlands and Belgium at the very last minute because LG couldn't deliver units. I suspect LG's reputation isn't going to be helped by the disastrous launch of this phone. Google deserves to share the criticism too. (There's a rumor that LG delivered only 5,000 units to Google, but then rumors aren't substantiated and it may well be false. However, the UK Playstore sold out in under an hour and the US Playstore was sold out in under a half and hour so it sounds like there weren't a lot of phones available.)
Yeah this definitely looks like the issue that one x had with their launch. Not good!
Christ almighty, this phone is Frankenstein resurrected. How many things went wrong/are wrong again!? I can't keep track anymore. Worst f-cking phone EVER. Sucks it looks so good though.
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
W T F
I'm really curious what will expect me when I open the packaging of this phone...
meangreenie said:
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
Click to expand...
Click to collapse
Yes thats what I read about it too.
meangreenie said:
didn't the iphone 5 have the same issue and stated for users to wait untill the glue cures completely and the yellow tint should go ?
Click to expand...
Click to collapse
Here you go: http://www.cultofmac.com/192299/does-your-iphone-5-screen-seem-yellow-dont-worry-overmuch/
Had that on my Nexus S i9023. It's the glue. When heated it turns yellow.
I´m curious because none of the reviewer phones had this problem and they benchmarked the phone a lot etc..
agabe said:
finally I got my nexus 4 :good:
It looks very good:
The browsing is good and fast, the pages looks really good, and I like the chrome browser
The colours are pretty good, especially the white:
But!!
after some browsing, or benchmark (when the phone is warming a bit)
It gets yellow tint the left side on the screen (maybe not only there, but there is the most recognisable):
I don't find this is a good product from LG.
I hope this is not usual...but personally I'm disappointed :crying:
Click to expand...
Click to collapse
If you press down on the screen (on the yellow patch as if reviving a dead pixel), does the yellow patch disfigure? Could be some glue that hasn't set in properly yet...leave it overnight and see if it disappears
Well, if it's after the benchmarks, it means it either got so hot that physically damaged lcd, or just helped glue to evaporate faster than it should. I suggest not pushing it for the first few days cpu wise, let everything dry out as much as possible naturally.
Crenshaw-PCGH said:
I´m curious because none of the reviewer phones had this problem and they benchmarked the phone a lot etc..
Click to expand...
Click to collapse
indeed, I wonder if the networks (O2..etc got a bad batch of phones...). I bought mine from Google Play earlier today and now I'm scared for my life and hoping that LG didn't screw mass production of this amazing phone up...
On the section 3.5 of Screen section of the French review from frandroid.com here :
http://www.frandroid.com/test/116648_test-du-nexus-4/2/#3
You can see photos of the yellow tint. The text translated from French :
"After some testing, we noticed a weird behavior of the screen on a white background. A blue light escapes from the top of the screen. Moreover, a yellow spot appears. It's sometimes difficult to notice at first sight. Knowing the hardware we have is final, this is very worrisome."
I think it's the same like sony xperia-s screen.
slainer68 said:
On the section 3.5 of Screen section of the French review from frandroid.com here :
http://www.frandroid.com/test/116648_test-du-nexus-4/2/#3
"
Click to expand...
Click to collapse
yes...it looks like mine, but another place on the screen.

			
				
Dang.......
Do they always have problem in the nexus line...
I live in the UK and what worries my is, where do I have to post my N4 if I have issues?
This could get expensive if I have to keep posting it back to the US.
Barso1 said:
I live in the UK and what worries my is, where do I have to post my N4 if I have issues?
This could get expensive if I have to keep posting it back to the US.
Click to expand...
Click to collapse
Don't be silly, it will be dealt with locally
Just call Google support.

It is true, XPERIA TX has different screens.

Hello,
My friend and I bought 2 XPERIA TX, I noticed that his screen looks better than mine, it's very clear that his viewing angles is also better than mine.
When I looked into the software info for both phones, I found one difference.
It's the Touch Firmware Version, mine is c while his is b.
Both phones are HK version, but my phone is ZH/EN and his phone is HK/CH
This is really makes me so angry
Here are two screen shots for software info from our phones.
I don't think that alone proves it's a completely difference screen. I think the touch screen digitizer is different compared to the screen itself. How did you get to the software info screen? I want to know what my version is as well.
Fuzalert2k said:
I don't think that alone proves it's a completely difference screen. I think the touch screen digitizer is different compared to the screen itself. How did you get to the software info screen? I want to know what my version is as well.
Click to expand...
Click to collapse
Press *#*#7378423#*#*
Press "Service info" then "Software info"
from what i know b is manufactured by sony and a is manufactured in china. not sure about c
Mine is version B, and I gotta say my screen looks pretty good.
What do you mean by better? Take some pictures or sth.
Tbh no phones are made perfect, so why complain? You're already better than people who has defected phones.
Fuzalert2k said:
Mine is version B, and I gotta say my screen looks pretty good.
Click to expand...
Click to collapse
Can I ask you for something?
Can you make FTF file from your phone and upload it for me, I want to try somthing.
LitoNi said:
What do you mean by better? Take some pictures or sth.
Tbh no phones are made perfect, so why complain? You're already better than people who has defected phones.
Click to expand...
Click to collapse
Better means better, specially in viewing angles, the phone with b firmware has much better viewing angles than c.
Defected phones are not my concern here, if I got a defected phone I'll go to SONY Service Center, that's easy.
BTW I'm a SONY fan, and I love my TX, it's really a great phone, and in general it 's better than One X and SGS III.
But if SONY is releasing the handset with different hardware, they should state it and discriminate between them.
The difference between touch firmware versions means that we have 2 different touch panels ( digitizers ).
I hope you got it now.
Mine is C, and overall the screen it's ok, but yes, the viewing angles are very poor.
Halim2k said:
Press *#*#7378423#*#*
Press "Service info" then "Software info"
Click to expand...
Click to collapse
This is the same as typing *#*#SERVICE#*#* into the phone keypad - which is a bit easier to remember!
If I helped, hit Thanks!
Well mine is 3e. But I don't have problems with my screen it looks all good to me
Sent from my LT30p using Tapatalk 2
cookie74 said:
Well mine is 3e. But I don't have problems with my screen it looks all good to me
Sent from my LT30p using Tapatalk 2
Click to expand...
Click to collapse
I'm not talking about T, I'm talking about TX.
emuX said:
This is the same as typing *#*#SERVICE#*#* into the phone keypad - which is a bit easier to remember!
If I helped, hit Thanks!
Click to expand...
Click to collapse
LOL, I've a couple of Sony phones also and I didn't realize this "service" thing is easier to remember, hehehe
yes I see some people say B is more good looking on the screen than A I mean(make a mistake not c )
paullu said:
yes I see some people say B is more good looking on the screen than c
Click to expand...
Click to collapse
so I was lucky I got a B version also but unfortunately I had to sent it back for replacement due to wifi reboot issue, I hope the next one is also B
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Rycon33 said:
so I was lucky I got a B version also but unfortunately I had to sent it back for replacement due to wifi reboot issue, I hope the next one is also B
Click to expand...
Click to collapse
may I ask where you buy the phone from?
paullu said:
may I ask where you buy the phone from?
Click to expand...
Click to collapse
Hong Kong thru Expansys online store, shipped to Singapore
alstabe which
mine is c, so sad
Here are the pictures guys, they're not from the internet, they're from my phone and my friends' phone.
Both phones at 100% brightness, adept to lighting conditions disabled.
Both phones has the same SI Number, and both was made in week 41 2012
This is really annoying and frustrating,
What the hell is happening with sony????
That is unacceptable.
Does this count for T no X too?
Sent from my HTC Vision using xda app-developers app

Yellow tint that goes away after tilting the display

Updated with pics...
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Wondering if anyone else has similar issues
Sent from my XT1095 using XDA Free mobile app
Can you be more specific? Brightness level, which direction your tilting it, whole screen/part of screen etc
All brightness level. The whole screen had a yellow hue if look at it straightly. But the yellow tint will disappear if the phone is tiled to any direction by 10 degrees.
edwardgtxy said:
All brightness level. The whole screen had a yellow hue if look at it straightly. But the yellow tint will disappear if the phone is tiled to any direction by 10 degrees.
Click to expand...
Click to collapse
Mine does this too- it's a "feature" of the last gen OLED displays that Samsung have fixed with the new gen (which Moto obviously couldn't source for this phone). My Nex did this too. Screen adjuster + manual brightness over 50% fixes it for me
thetechnogeek said:
Mine does this too- it's a "feature" of the last gen OLED displays that Samsung have fixed with the new gen (which Moto obviously couldn't source for this phone). My Nex did this too. Screen adjuster + manual brightness over 50% fixes it for me
Click to expand...
Click to collapse
interesting.. you mind sharing you setting for the screen adjuster? It's quite obvious and I wonder how all those online reviews don't seem to mention it. A blob of yellow/orange-ness moving across the screen as you tilt the phone
Just went to att store and it seems their display device also have the similar issue but a bit less. Maybe NY last phone, HTC one x, and retina mbp have made me too sensitive for such color changes..
Sent from my XT1095 using XDA Free mobile app
Started the RMA process, hopefully the new phone would work better. I am surprised at the small number of screen complaints about this phone, since samsung's amoled has always had a huge problem with screen consistency.
Updated with pics
I have the same issue too. Just started the replacement process but not sure if the one I receive would be any better. Maybe almost everyone face this issue and dont notice it?
I get it too, but everything else is perfect with this phone and I'd hate to replace it and not only get the same issue again, but maybe another issue too.
nithin1992 said:
I have the same issue too. Just started the replacement process but not sure if the one I receive would be any better. Maybe almost everyone face this issue and dont notice it?
Click to expand...
Click to collapse
Likely. I went to att store and their display unit also does this, bit a bit better and less noticeable. Mine is really obvious that there is a yellow tint that fade in and out as I tilt the screen.
Sent from my XT1095 using XDA Free mobile app
gotzaDroid said:
I get it too, but everything else is perfect with this phone and I'd hate to replace it and not only get the same issue again, but maybe another issue too.
Click to expand...
Click to collapse
Yeah, I was torn for a day and ended up getting a replace since it's just too obvious and everyone else I asked could easily recognize it.
Sent from my XT1095 using XDA Free mobile app
Well, let us know when you get the new one if it's any better.
gotzaDroid said:
Well, let us know when you get the new one if it's any better.
Click to expand...
Click to collapse
Definitely. Btw, what are some other problems that you mentioned might occur when getting a new phone? big gaps between backing and the metal frame? buttons don't work?
edwardgtxy said:
Definitely. Btw, what are some other problems that you mentioned might occur when getting a new phone? big gaps between backing and the metal frame? buttons don't work?
Click to expand...
Click to collapse
It seems like the back panel material some times peels off and the buttons for some seem bad.
Edit:
There's also the chance of getting a bad battery or an underperforming processor.
gotzaDroid said:
It seems like the back panel material some times peels off and the buttons for some seem bad.
Edit:
There's also the chance of getting a bad battery or an underperforming processor.
Click to expand...
Click to collapse
sounds scary.. does motorola really have such bad quality control? I know their plant where all our moto x 2014 are built is going to close by the end of the year and I am sure the people there aren't very enthusiastic about high quality.
edwardgtxy said:
sounds scary.. does motorola really have such bad quality control? I know their plant where all our moto x 2014 are built is going to close by the end of the year and I am sure the people there aren't very enthusiastic about high quality.
Click to expand...
Click to collapse
I don't think so, but anything can happen. And not just with Motorola, defects happen everywhere. I guess my point was that since everything else with my phone is perfect except for a yellow tint depending on viewing angle, I'm not going to roll the dice and replace it unless I know the yellow screen is a fluke.
gotzaDroid said:
It seems like the back panel material some times peels off and the buttons for some seem bad.
Edit:
There's also the chance of getting a bad battery or an underperforming processor.
Click to expand...
Click to collapse
gotzaDroid said:
I don't think so, but anything can happen. And not just with Motorola, defects happen everywhere. I guess my point was that since everything else with my phone is perfect except for a yellow tint depending on viewing angle, I'm not going to roll the dice and replace it unless I know the yellow screen is a fluke.
Click to expand...
Click to collapse
I see. I guess we will figure out soon. I don't mind the yellow tint, but I hated when I tilt it by 20 degrees the whole screen changes from yellow to blue, the color change is just too big.
edwardgtxy said:
I see. I guess we will figure out soon. I don't mind the yellow tint, but I hated when I tilt it by 20 degrees the whole screen changes from yellow to blue, the color change is just too big.
Click to expand...
Click to collapse
Mine is slightly yellow when looking directly, but does not turn blue when tilted. Just crisp white. It's not very drastic.
jphilippon said:
Mine is slightly yellow when looking directly, but does not turn blue when tilted. Just crisp white. It's not very drastic.
Click to expand...
Click to collapse
Yea, I would be very happy if my screen is the same as the one I saw in ATT store, where there''s still some yellow tint, but it's lighter and much harder to notice, even in full brightness. Keeping my fingers crossed.

Defective Screen on Nexus 6

I was excited to receive my 32GB Midnight Blue Nexus 6 today. Only to find half the screen wasn't working.
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inthenickoftime4 said:
I was excited to receive my 32GB Midnight Blue Nexus 6 today. Only to find half the screen wasn't working.
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Ouch. At least you might be more of a priority for receiving a replacement for an RMA.
I hope so!
Wow! Anything look out of the ordinary with the box (either the outside shipping box from UPS/FedEx) or the N6 box itself?
Hopefully they get you taken care of quickly.
That sucks
inthenickoftime4 said:
I was excited to receive my 32GB Midnight Blue Nexus 6 today. Only to find half the screen wasn't working.
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Is it stuck that way or does it go away? I've had some similar (not that bad) graphical weirdness but I believe it's an app specific issue and turning the screen off and back on has cleared it up.
you got multi screen already? jk...that sucks man. I hope for a fast turnaround on your replacement.
My screen is blinking badly. It is sometimes the whole screen and then just portions of the screen will blink. It is very frustrating. Also the screen is fuzzy and shakes like it is by some type of electronic pulse or very bad refresh rate.... and looks the way old analog TVs looked. I called Motorola as that is who I got it through. Hope they will RMA it quickly for me....
SimonTuffGuy said:
Wow! Anything look out of the ordinary with the box (either the outside shipping box from UPS/FedEx) or the N6 box itself?
Hopefully they get you taken care of quickly.
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Click to collapse
No, oddly enough the box was in great shape.
Thank you!
racerxe24 said:
My screen is blinking badly. It is sometimes the whole screen and then just portions of the screen will blink. It is very frustrating. Also the screen is fuzzy and shakes like it is by some type of electronic pulse or very bad refresh rate.... and looks the way old analog TVs looked. I called Motorola as that is who I got it through. Hope they will RMA it quickly for me....
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Good luck!
UPDATE
Code:
Mr. inthenickoftime4,
I am sorry that you received equipment with a defect.
I would have to send you a return kit and then send out a new phone.
Please advised me to proceed .
Thank you.
Sprint responded quickly, so that's a plus. I just hope they send the new phone before getting the defected phone back.
akellar said:
Is it stuck that way or does it go away? I've had some similar (not that bad) graphical weirdness but I believe it's an app specific issue and turning the screen off and back on has cleared it up.
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It's gone away about 3 times now (randomly). It looks like this 98% of the time though.
It's definitely a hardware issue.
inthenickoftime4 said:
It's gone away about 3 times now (randomly). It looks like this 98% of the time though.
It's definitely a hardware issue.
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hmmm - i have actually had this happen a few times on my nexus 5 post lollipop update. I wonder if there is a software component to it? Mine went away with a reboot and has only happened a few times
mb3030 said:
hmmm - i have actually had this happen a few times on my nexus 5 post lollipop update. I wonder if there is a software component to it? Mine went away with a reboot and has only happened a few times
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Oh really? That's interesting. Was it 100% down the middle?
inthenickoftime4 said:
Oh really? That's interesting. Was it 100% down the middle?
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no - the whole screen went to it a few times. flashing and such. i noticed when i would try and go to the multitask area to swipe away certain apps. It does it on twodots for example, but i cant get it to consistently happen. It never happened on kitkat
inthenickoftime4 said:
Good luck!
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You too. I am waiting on Motorola to call back. They said I had to do an external reset to see if it cleared it up. No dice. Still flickering
mb3030 said:
no - the whole screen went to it a few times. flashing and such. i noticed when i would try and go to the multitask area to swipe away certain apps. It does it on twodots for example, but i cant get it to consistently happen. It never happened on kitkat
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I see. Yeah, this is happening at power on.
inthenickoftime4 said:
I see. Yeah, this is happening at power on.
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I feel for you.... I hope for the best. Hate to see that much excitement get ruined this way.....
Ouch definitely a hardware issue, this is why i bought from GPlay, they will send a replacement before you have to return the defect.
djkinetic said:
Ouch definitely a hardware issue, this is why i bought from GPlay, they will send a replacement before you have to return the defect.
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no they dont..they will charge your credit card and they will release the funds until they receive the defective one

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