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Ok, I know the question about the battery not holding a charge has been asked like a million times, but with mine comes a weird error message that I cant find any literature on. Just to give a brief back story on what happened here it is.
I bought phone a year ago. Battery has worked awesome this whole time, it would charge fine and on a full charge it would last about 2-3 days with moderate use. Then just the other day it got down to 20% and my low batt warning went off like it always does and this is when I always begin charging. Well I thought I would just jump in the shower real quick then plug it in cuz in the past even at 20% my phone would last for like 8 hours. Well when i got out of the shower and went to plug the phone in, to my surprise it had turned off. I turned it back on and it got as far as the splash screen and then it instantly turned back off. So i then put the phone on the charger and the orange light came on and it was all good. A couple hours later the light turned green, i unplugged the phone and turned it on to see a battery at 100%. But now when I turned it on, i got this message "fatal error: configuration is invalid. (3)" and then the battery which was 100% only lasted like 20 minutes.
So now every time i turn on my phone i get that error message and the battery last only mere minutes. I'm pretty sure I just need to buy a new battery, but what do I do about the error message.
I appreciate any help that you could give me. Thank you in advance.
I am having a very similar problem, but without the error.
Also, I bought a new battery and still have the same problem.
I find the phone does last all day if i turn off data connection and bluetooth,
but if I open the web browser, the phone dies 5 minutes later.
blux said:
I am having a very similar problem, but without the error.
Also, I bought a new battery and still have the same problem.
I find the phone does last all day if i turn off data connection and bluetooth,
but if I open the web browser, the phone dies 5 minutes later.
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i'm beginning to think that kaisers are trash! it will be 2 years in september for my kaiser and its already fallen apart. this thing is junk. my other wm devices lasted alot longer then this. i may try the new iphone in a few weeks.
Yes I too just bought a new battery and I charged it. Now the light doesn't turn green when its fully charged and yep, I still get the error message and it still dies after like 20 minutes.
I think i solved the problem somewhat. I still get the error message but the battery seems to be lasting as long as it normally did and now it turns green when fully charged instead of staying orange. I came across another forum entry from like 2006 for a completely different kind of phone but i thought i would give it a shot.
What you do is just do a soft reset on your phone while its plugged into the wall charger. Then leave it plugged in for literally like 5 hours even if the light turns green or it gets to 100%. I guess this does something to reset how your phone reads your battery or something, i dont know. All I know is that it fixed my issues.
Anyways, I hope this can help someone as it did me.
blux said:
I am having a very similar problem, but without the error.
Also, I bought a new battery and still have the same problem.
I find the phone does last all day if i turn off data connection and bluetooth,
but if I open the web browser, the phone dies 5 minutes later.
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Click to collapse
Sent from my E15i using XDA App
ykyky111 said:
Sent from my E15i using XDA App
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perform a hard reset and see if that solves your problem.
Please, I'd like to see feedback from people on what circumstances people are seeing their phone get hot charging USB. If your phone gets hot on a USB charge, try powering down the phone completely and then charge on USB, does it still get hot?
And please, if your phone gets hot on USB charge, post how you're charging, your ROM, and how hot does it get? There are many applications for this. I use Battery Snap, you can use any program you like. If you don't have a program, please don't guess at the poll, but feel free to post results in a reply.
Also one would assume ambient temperature in the room is typical, but if yours is not (<20c, >28c) please post that information too.
Please answer the poll by the typical range of temperature your phone gets on a USB charge. I'd suggest charging around the 50-60% mark to get more consistent results.. For example charging if the phone is at 95% wouldn't be useful information etc..
One more slight constraint; if your phone gets hot "one time" but not other times, I'm inclined to think there was something else going on with the phone at that time. If your phone is consistently hot when charging USB then post results here.
Reserved in case I need to add any info..
I charged my phone off my Dell M6400's docking station today, started the charge after pulling the phone out of my horizontal case and the phone was 29.5C, I looked multiple times at the highest I saw it was 31.3, and most of the time 31.1. Using Battery Snap for the data. Started charge at 80%, as that's what charge it was from this morning until 4pm when I started I do not have USB Debug enabled by default on my phone, nor did I have mass storage.. When I got the mount prompt I just hit the back button.
Phone is about neutral to the touch, slightly cool. Normally when it's on my desk like this it's fairly cold to the touch, so I'll have to update later when I've put the phone in the same place without charging, but I'm guessing it's a few degrees warmer on the charger than off of it.
I'll repeat this a bit over the weekend here too as I have time, this time I'll set the phone sit on the desk for a while first, check temperature, then charge.
Please do post when you provide input on the poll so we know the circumstances... I mean, if your computer room is 35C and your phone gets 40C charging, I think that's reasonable My office here is around 24-25C.
Charged again today from about 75%, house is around 23C (wife likes it cold..meh) and the phone was 27C max charging on USB.
My AT&T Nexus One purchased June 2 from Google overheats and reboots.
Here's what I've found out:
I charge with the original AC Adapter and this only happens when I'm charging and the battery is LESS than 40%.
If the battery is 50% or higher, it's fine.
When the Battery is less than 45%ish, the phone gets hotter and hotter, from 33C up to 39.3C (is what I last see), then it will SHUTDOWN AND REBOOT. When it reboots, it would be about 37-38C. If it's still under 45%, temp will keep rising again, till 39.3% and REBOOT again, takes about 5-10 minutes for this to happen.
Weird thing is, if you pop the battery out and FEEL it, IT IS NOT HOT AT ALL. It's the DAMN phone that OVERHEATS.
2 nights ago, I was charging and reading in bed. IT DID THIS 3 TIMES IN A FREAKING ROW.
7AM EST, I called HTC, and doing a Device Swap.
Have not received my replacement unit yet. Funny thing is, HTC told me they send out device swaps of JUST THE PHONE, no battery no battery cover. So I have to keep my battery and battery cover. And I told them about my overheat/charging/battery issue, and they said if it still happens to mine, they can send me a new battery.
Anyways I will be testing the replacement unit with my battery and make sure it's VERY low to see if it overheats and reboots.
Other info: This happened in OFFICIAL STOCK FRF91. I'm currently running CyanogenMOD 6 RC1.
nxt said:
My AT&T Nexus One purchased June 2 from Google overheats and reboots.
When the Battery is less than 45%ish, the phone gets hotter and hotter, from 33C up to 39.3C (is what I last see), then it will SHUTDOWN AND REBOOT. When it reboots, it would be about 37-38C. If it's still under 45%, temp will keep rising again, till 39.3% and REBOOT again, takes about 5-10 minutes for this to happen.
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Hmm, yeah that sounds like hardware problems to me.. Curious, what are you using to measure? I'd assumed the battery temp stuff was really the battery, not .. something else?
In my case when my phone is cool, the whole phone is cool, not just blindly looking at numbers of course.
Again, would the folks voting really high temps try the things in my first post, and let us know what the ambient temperature of the room is, how hot the phone feels vs the measurement, what's being used to measure it... But particularly I'm curious if totally powering down the phone makes the problem go away.
Dial *#*#INFO#*#* then select Battery Information. It will tell you temperatures there. But I think the temps there is phone temp not batt temp, since in my case when it days 39.3C and I pull the batt, it feels less hot than the phone itself.
Also for my case, it does get hot and reboot while USB charging. Reported 3 time in a row again yesterday and I got pissed and HAD to turn the phone off.
Anyways, waiting for my replacement u from HTC.
Well got my replacement Nexus One today, serial number is higher than my 1 month old Nexus One.
I got it go to up to 39.8C and it did not shutdown and reboot, but stuff started crashing.
Music playing would stop, then if I try to start the song again or choose another one, Music app would Force Close.
Started Navigation app and that right away FC.
Anyone experiencing this?
I think you are using a goofy USB cable, or your room is HOT. Because the only time I've had my phone overheat, I was at a pool, in the sun. The phone's temp was 45 c also. I could still use it, but it was burning hot. An app notified me of the temp (I had it set that way) and I turned the phone off.
stuff said:
I think you are using a goofy USB cable, or your room is HOT. Because the only time I've had my phone overheat, I was at a pool, in the sun. The phone's temp was 45 c also. I could still use it, but it was burning hot. An app notified me of the temp (I had it set that way) and I turned the phone off.
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I'm using both the original AC adapter and usb cables from google.
Also AC has been on it's under 80F in the room.
The other day on the unit that keep rebooting, when I was navigating, i had to hold it up to the AC vent while i was driving to be able to use it... lol... sigh.
I usually only charge on ac but i think i can easily hit 37-39 while charging for over 30 minutes. Its has been up to 40.5 before i think but there were no crashes or anything. everything was stable (its hot but not enough to be seriously scared or anything)
the room at night is around 24? varies alot but the phone also sits on my bed and/or pillow/blanket. try not to cover it when i sleep.
hi everyone.
ai bought a second hand gear 1 from ebay and the seller said she obly used it twice when she got it a year ago and its been sat unused since then.
my issue is that i charge the watch up and it seems to go down normally and then when its about halfway down it just dies and wont turn on for at least 20mins then when it starts up it shows 0% battery and shuts down. then i power up again later and its back to halfway?
i have tryed resetting many times and nothing seems to work. I have also tryed putting the Null custom rom on and makes no differance. the watch is perfect apart from that. my thought is that the battery inside is stuffed from not being used for so long but not sure
thanks for ur input guys!
Matt
Does it get hot?
It may be shutting down due to excess heat, partic since you say it restarts later.
How long did you charge it for, I've read that a PC USB charge of 16 hours+ may be needed if the watch has been left sometime without charge.
Other than that it may mean that you need a new battery - sorry.
thanks very much for the advice. it was the battery. i replaced it and all seems ok now
Hi guys,
I normally charge my p20 pro every night. Plugging in an hour ago, I recognized that supercharge doesn't work. Sometimes charging completely stops.
Tried to reboot, nothing changes...
Installed battery app and see that maximum charging current is about 1700 mah.
Does anyone now what it could be?
Tried another charger, same situation. Tried different cable, same situation. P20 from my girlfriend on my charger and supercharge works fine.
Thx Benny
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Must be a fault with your phone if thought tried another known good charger and it still doesn't work.
Another strange behavior is that sometimes charging stops. And sometimes usb options pop up like if you connect to a computer... But phone is on charger.
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Sounds like hardware issue. Get a replacement.
Sent from my CLT-L29 using Tapatalk
Hi there, I've been dealing with the same issue as you for the past few days. Mine I can confirm has resolved automatically. Do you expose your device to water or moisture alot? I believe that the p20 has been optimized for safety incase the phone is ever dealt with moisture in the charging port. My issue was that the phone kept saying 'supplying power to connected USB device' when in reality, there was no device connected to the phone in the first place. This was on the night I had dipped the device in water, it appears the USB port is more susceptible to being affected by moisture than any other area of the device. I have taken note that while the charging port is wet, the phone does not enter supercharging. As for how I was able to resolve this issue, I first used a blower to clean any dust or debris in the charging port, this allowed the device to return to its normal state and not think that it is connected to another device. However, this still didn't allow supercharging to work, the following day i was desperate to get this fixed without taking it to the service center. And it would still only show 'charging' and not 'supercharging' whenever I connected the device to the charger (it would actually show super charging for a split second and then going back to charging). I finally decided to just clean the port with water instead (I know this might sound risky and stupid) and so I did it. When I tried plugging it in again it would not supercharge, but i already had anticipated this. Instead, I waited for the next couple of hours for the water to dry out and when it did, finally super charge was working once again. So my suggestion to you is:
1) Clean the charging port as well as you can, and have some patience (incase you do end up using water, as the phone does not super charge when it finds the port to be wet.) Also if you do end up using a pin or something similar make sure to gently wipe away the debris (if any) and be careful not to damage any of the connectors of the port.
2) disconnect the charging adapter and make sure it is plugged out for atleast 30 minutes before plugging the cable and adapter again.
3) if these don't help you then you should definitely go to the service centre.
EDIT: IF YOU DO USE WATER PLEASE MAKE SURE TO ONLY USE A SMALL AMOUNT AND NOT BATHE THE CHARGING PORT IN WATER!!
Thx psycho!
My phone got wet yesterday and the day before. Today morning supercharge works again. Yesterday evening the phone said normal charging but not plugged into wall. Only plugged the charger into phone.
That might be a symptom of a short circuit by water.
I got an app to measure the current ampere.
Does anyone know how much ampere the p20 takes from the charger?
I know that the charger goes down with the ampere when getting near 100%.
I will take a measurement in the afternoon again when supercharging.
How long should I take to get from 30 percent to 90 percent for example?
I hope it's not a hardware problem...
Thx guys.
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You're welcome! I couldn't find any solutions online too so I get how you feel. I think it's just the way they programmed this phone, it won't super charge when it detects any kind of moisture underneath it, when that dries up it goes back to normal so it charges as it should. As for the max current you should expect it to be around 4800 mA - 4900 mA on lower battery levels. Expect this to decrease over time but that is normal, it's just how Huawei's super charging works to ensure that your battery lasts longer and is safe to use. So if it charges above 4000 mA when you first plug it in you should be good. You'll notice the phone starts of slow but as each second passes by the charging speed rises. Also expect charging to slow down on heavy uses such as gaming and when the phone is hot. I think you should be fine as long as the phone continously says that it's super charging at all battery levels. Expect a 0-100% in about 1h 20 minutes.
Below is an example of the max current speeds I get out supercharging but note that this varies slightly depending on battery percentage.
This happened to me too ?
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
markabes23 said:
It has been 4 days since my phone got wet and it still doesn't support suppercharge. What do I do? ? Currently charging at 1700 mA according to Ampere
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Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
psycho.b94 said:
Have some patience. As long as the phone displays supercharging in the lockscreen it's fine. It's also possible that there's still moisture in the charging port/battery area that the phone detects which is preventing it from supercharging. I recommend drying the phone thoroughly and waiting. If it doesn't work within a week I recommend factory resetting your device and/or trying a different cable and adapter. If nothing works, i recommend taking your device to the service center. I have personally experienced this myself and the issue had resolved itself within 3-4 of occurance.
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Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
markabes23 said:
Yes, Charging will appear and then the device will say SuperCharging and will go back to Charging a split second after. Haaaay. This is so frustrating. Today marks the 5th day
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I had the same issue, except that before it wouldn't say supercharging for even a split second and it would only say charging. Overtime though, the phone eventually started saying supercharging for a split second (just like in your case). I feel as though this is a good sign.
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
dladz said:
Avoid charging your phone overnight if you can, it isn't good for the phone, heat etc, supposed to shut off and not allow anything through but it still does and it's best avoided.
In regards to your device not taking the full effect.
It does actually sound like a fault, allow a complete discharge (also something you shouldn't do) then give it a shot, plug straight into a wall rather than an extension.
Other than that I'd say RMA.
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It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
Jake.S said:
It's been proven that keeping charger connected at 100% charge does not damage the battery and some times it's even good to discharge the phone completely so battery is 0% since it helps the battery and operating system to keep proper % level registered. Since it has happened that battery begins to think at 45% is 0% and 100% is 100% so when it reaches 45% it shuts down and tells you batter is empty 0%. This is because battery has been miss calibrated in the operating system which has an file that registers which point battery is empty and full. So this is why emptying the battery fully few times does help calibration to stay correctly with 0% as 0% and 100% as 100%.
For the OP it seems somethings odd with supercharge, could be USB port on the phone, USB controler on main board or the charger and cable.
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OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
dladz said:
OMFG there is always one, Lol i'm not going to go into this any more than i absolutely have to.
To put it mildly, you're completely wrong, and i don't care what you've read, please understand physics, if you push power towards something and continue that pressure, whether electric or otherwise, something has to take the brunt of that force, capacitors can't do this forever, which is why they burn out.
I've worked in the mobile industry for over 20 years, i've seen what 6 months of charging every single device on the planet does EVERY SINGLE TIM, iPhones down to nokia 100's
Please don't go on about this, i've seen this 1,000's of times on 1,000's of devices.
Your battery will either bloat or lose efficiency, or your actual device will inherit anomalies, i really do not have time to type what i typed nearly 10 years ago so you can understand.
Don't talk to me about capacitors, which is the only thing which is stopping that charge from getting to the motherboard of the device.
The only reason you should charge your device overnight is because your provider wants your device to die so you can buy another, and that's IT.
I've seen a battery which was a highly rated lithium battery stretch a device in half with industrial sized screws, the battery stretched from 0.4" to 2.2 inches.
The only thing i did was to charge it a lot and it split the device in half (same device used to diagnose mercedes benz cars and BMW's)
Please don't drop "it's been proven" in here, you're very very wrong and the only person you're helping is your provider.
You make your decision who you'd like to listen to, i can't be arsed arguing any more than i already have.
To the OP.
RMA your phone, that's not right.
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To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
Jake.S said:
To bad for you then, since your fact are wrong. It's been proven my bigger professionals out there that it's a myth that battery gets damaged when keeping charger connected at 100% since when it reaches 100% charge point it will stop charging the battery, but mobile will still be running from Charger. So yeah just admit you are wrong, i'm not the one that's wrong.
Also they did say one thing, damage did occur only on very old batteries that exsisted years ago, then those kind of batteries couldn't handle and would become damaged when charger was connected at 100% and it was different type of battery back then as well. Now we got something called Ion battery which can handle the full charge better than old batteries did.
Also idc how many years you been working with phones, alot of people still think wrong and have wrong facts still.
But now your words are against over 10 or more proffessionals out there that has proven opisit answer, so yeah just admit you are one with wrong facts.
Not last but least, alot of people take old facts with new batteries and still belives that battery are affected same way. But answer is no it isn't affected same way. lithium ion is another kind of battery we use for quite few years now. But before lithium ion came then it was a another kind of battery that did not handle itself well with 100% charge and would easily wear out alot quicker and get damaged.
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Lol ok as I said I'm not going to go into it
You overcharge your phone and see how you get on.
Tell me have you ever got anything close to these battery stats for SOT
https://forum.xda-developers.com/oneplus-5/how-to/screen-time-leaderboard-post-longest-sot-t3780178
14 hours 20 mins?
No I know you haven't
You carry on and I'll do my thing.
Max up time for an iPhone 6 183 hours.
That's a week to you.
I know you have never seen these numbers.
But whilst you're sitting there with your head in the sand overcharging your phone every night lol.
Spare a moment for what you could have.
Don't spread crap without proof.
I have tangible proof I've seen and had to replace devices because of it. Screens, batteries, buttons.
I've seen more kit then you'll ever see.
You carry on the way you are but don't tell people to do what you do. It's idiotic and until you realise that you'll believe what you've read.
FYI you're relying on capacitors.
The second they fail your screwed.
Lol lithium is lithium..
You charge it it expands, please try to understand the logistics and dynamics of what your are attempting to talk about.
Or I'll tell you what, you keep overcharging your poor phone and I won't and we'll see who's phone lasts the longest after a year. I promise you I'll put you to shame.
You're taking someone else's word you don't know over someone with first hand experience of this behaviour
On your head be it
Supercharging Works Again!
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
markabes23 said:
So after 11 days my p20 pro's ability to supercharge is back and Im so relived. Thanks for all your help!
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Did you noticably change anything? Or does it appear random?
dladz said:
Did you noticably change anything? Or does it appear random?
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It just appears randomly. When I was at work earlier, it worked. But now that I'm home and I plugged in my phone it doesn't work again. It just promps every once in a while. It's like trying to supercharge and something is stopping my phone from doing it
my pro had a swim last night, and now it doesn't charge at all..
Hi!
About 2 years ago, I was using Chrome on my Nexus 6 and the network icon became a black square. The phone froze, and after few seconds, it turned off. That was the last time I see my beloved N6 on.
Tried to charge it overnight, with low current (powered by a PC), turn it on with volDown; nothing.
I went to a phone service; they have never seen a N6 before (I live in a ****ty country), but they were enthusiastic to dissect one. They said that will try to charge the battery externally; a thing that eventually worked with N5s. I said that the battery was almost full when died, but they reply that sometimes blablabla. They asked me for about usd 200 to open it and see what could be. I said thanks, but that was too much. Back to a generic android phone until got the chance to own a Pixel XL.
The N6 was in a drawer until today. With the help of some YT videos, I open it and change the battery (got a generic EZ30). Sadly, nothing changed; still not having signals of life. No charging, no power; completly unresponsive. I must confess that isn't impossible that the volume cable was semi damaged in the process (I had to tape the intersection were it used to be a connector, but I think that all pins are in contact).
Any suggestions?
Thanks!!
Luigi