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I'm thinking about starting the exchange for my screen separation issues, and I'd just like to know, for those of you that got a replacement device, did you have any problems with it? Google Play orders only please.
My replacement just shipped today, so I'll be sure to let you know when I get it. I'm not sure if anyone has received their replacement yet.
For the integrity of your data, I assume that you will only want votes from people who are doing a proper RMA replacement from Google.
Maybe you should explicitly state that people who have done retail exchanges should not vote.
calvin4001 said:
My replacement just shipped today, so I'll be sure to let you know when I get it. I'm not sure if anyone has received their replacement yet.
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Was yours 8 or 16 GB?
Just wondering if they've shipped any 16 GB replacements yet.
Is this the same problem your having ? ( See picture )
steevp said:
Was yours 8 or 16 GB?
Just wondering if they've shipped any 16 GB replacements yet.
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8gb.
Update: mine will be here tomorrow. Hoping for the best. I'll let you guys know soon.
just ordered my replacement unit - hopefully receive it soon. How long after you guys ordered your replacements did you get a shipment notification?
ordered my replacement last night at midnight. I live in Cali and it shipped today from kentucky. will be here tomorrow...mine was 8 gig. Ill let you know the outcome
:fingers-crossed:
Ordered my replacement today, hoping it ships soon
Sent from my Nexus 7 using xda premium
mgabriel2 said:
Is this the same problem your having ? ( See picture )
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I have the same issue on the right side of my screen. But I think it is caused, at least in my case, by the lifted corner on the left side as the screen is up and over the silver bezel pulling it away from the right side.
Sent from my Nexus 7 using xda app-developers app
Huey85 said:
just ordered my replacement unit - hopefully receive it soon. How long after you guys ordered your replacements did you get a shipment notification?
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hmmm oddly enough I just received my shipping notification for my replacement 16GB N7. Should be here by Friday.
Hmmm... Ordered my replacement yesterday morning, and no shipping notice yet. Google really doesn't seem to follow a FIFO distribution method, do they?
Ordered my rma 16gig today. Hope they won't be able to know I rooted it once since I brought it back to stock and locked it.
Sent from my SCH-I535 using xda premium
hredder said:
Ordered my rma 16gig today. Hope they won't be able to know I rooted it once since I brought it back to stock and locked it.
Sent from my SCH-I535 using xda premium
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unlikely - there is no trace of the device being rooted and the status will be set back to 'locked'
Just ordered my replacement today July 24,2012 @ 5:45 MDT...
8GB N7 from Play Store
The left side of my screen feels very loose and creaks when I use that side in regular loose, t's sort of a sticky-spongey feel and will kind stick if I push a little harder on it. I even popped the back off and tried to tighten the screws to no avail.
The only thing I am worried about is while prying the plastic I nicked the back plastic a tiny bit, but only a tiny bit and you'd have to look for it specifically to notice, but a nick none the less, I just hope they don't null and void the warranty with something minor like that because I popped the back off to try and tighten the screws.
Anyone else in the same boat?
Google is really fast for the replacement. I emailed them yesterday and the new unit will arrive tomorrow. I think the new one won`t have the separated screen problem, which is the reason I asked the replacement.
Sent from my Nexus 7 using xda app-developers app
xmurio said:
Google is really fast for the replacement. I emailed them yesterday and the new unit will arrive tomorrow. I think the new one won`t have the separated screen problem, which is the reason I asked the replacement.
Sent from my Nexus 7 using xda app-developers app
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Seriously, how does Google process orders? Seems really random.
Can't wait to hear if the replacements from Google are improved...
Sent from my Nexus 7 using Tapatalk 2
I ordered my replacement N7 16 gb 7/23 @ 11 pm for screen separation on the left side...Still haven't received tracking on the replacement, but when I get an update I will let you know and will report if the replacement has any issues.
I originally ordered two Nexus 7 16gb versions when they first became available, one for me and one for my dad's 60th. I got them both last week
but the the one for me had a big screen separation on the left hand side. The screen was basically bouncing around. I decided to open the 2nd device as my dad's 60th inst until September and although better it still had the screen slightly raised above the silver bevel.
I rang Google on Monday night and was told the issue would be sent to a specialist to deal with. I got the replacement RMA email for both devices
this morning. The email contains a link for each device to re-order however the first link correctly add a new 16gb model to my Google wallet but the 2nd device link adds an 8gb model :crying: even though both RMA pdf clearly state the original devices are both 16gb versions.
Think its just and honest mistake by Google but just waiting to hear back from the email I sent them but guess I'll have to wait for the yanks to wake up.
I ordered my replacement tablet late last night. It shipped today. Got my email just now. That's fast. So for those who might be worried about the shipping time on replacement 16gbs, don't. Seems they ship it to you the very next day I know it wasn't like that early on, but seems they are finally getting organized.
My replacement took just over 24 hours to ship and arrived today. Completely perfect. I'm very satisfied.
Sent from my Galaxy Nexus using Tapatalk 2
spencer88 said:
My replacement took just over 24 hours to ship and arrived today. Completely perfect. I'm very satisfied.
Sent from my Galaxy Nexus using Tapatalk 2
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no screen flicking?
Requested mine on Monday, got it today, so about 4 days turn around for me.
Raised on 24th
Delivered on 27th
Same Farking fault with replacement :crying:
pclov3r said:
no screen flicking?
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None.
Sent from my Nexus 7 using Tapatalk 2
Well I expect mine Monday sadly. They shipped it 2-day Air, but they shipped it on Thursday. And I doubt UPS will bring it tomorrow
Got my replacement today. Double check it, still have the screen 1mm separation. I want to return both
Sent from my Nexus 7 using xda app-developers app
I made request Monday. Received replacement today (Friday). If they had made all the tablets the same as the one I received today they would have been back ordered for the rest of the year, what with this one being perfect! Too bad they haven't found a way to be consistent with the build quality.
I filled in the online form on Monday still havent heard anything back from Google regarding it
Got my June 27th "pre" ordered tablet and the AC adapter last Saturday (which I immediately sold since I had picked one up at Staples earlier.)
However, my case is still in limbo. I had ordered all three items at the same time, June 27th at 11am. I was flabbergasted to see it's listed as in stock on Google Play but they still haven't shipped mine. They won't let me cancel the order for it either.
Anyone else have accessory orders that haven't been processed/shipped?
Same here. Ordered N7 and case on June 28th. No case yet....really wish I could cancel it too.
Still waiting for my case from the June 27th 11am preorder... Staggering incompetence. Bad enough I got my tablet about two weeks after all of the other people who pre-ordered days/weeks later or people that waltzed into Gamestop, Sam's, Staples, etc.
Now I checked my credit card and they haven't charged me maybe because they haven't shipped the damn case. Haven't charged me for ANYTHING even the tablet and ac adapter I've received. Guess they're waiting until they complete the order before they charge me. Hopefully they'll just keep their piece of crap case and forget about me.
I e-mailed them and it's the same story... Can't cancel, but we've got no idea when your order might ship. I'm gonna be 62 in 2037 and going to buy ramen and cheap beer and have my credit card declined because of a $315 charge from Google Play... :laugh:
Just waiting on my OTG cables which are on a slow boat from Hong Kong...but at $1.15 and free shipping, I'm not complaining.
Sent from my Nexus 7 using Tapatalk 2
Case hasn't arrived ordered June 28th N7 16GB and case.
Sent from my Nexus 7 using Tapatalk 2
Still haven't received my case from the June 27th 11am "pre-order." Talked to Google Play twice and they said there is no support in their system to cancel individual items from an order. They promise to escalate the issue, I get a nice e-mail from them that a specialist will contact me then.... nothing.
It's especially fun to watch the cases show up occasionally as in stock.
I'm still waiting for nexus...
ExploreMN said:
Just waiting on my OTG cables which are on a slow boat from Hong Kong...but at $1.15 and free shipping, I'm not complaining.
Sent from my Nexus 7 using Tapatalk 2
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+1
Waiting for a decent dry screen protector, not too expensive (Like SGP's but I believe $15< is too much for one screen protector).
I got my SGP Protector and ruined it. So they're shipping me another one. The Ultra Fine is also fingerprint resistant so you pay for that feature over others.
I'm also waiting for my Poetic Smart case that is supposed to be shipping Aug 25th.
Right now I'm running in a Blurex folio and I like it, but its a little thick. I also have a TPU case but I need some more protection then that.
Sent from my Galaxy Nexus using xda premium
I'm personally waiting for a slim and minimalistic case for my Nexus 7.
I am thinking of purchasing this sleeve:
http://www.marware.com/eco-envi-amazon-kindle-cover#.UCtE-qNp5d9
but, a nice sleek case would be optimal.
Just like my Nexus, my case just suddenly showed up today! No email notice, no nothing. Ordered both on Jun 28th.
Sent from my Nexus 7 using xda app-developers app
vidanay said:
Just like my Nexus, my case just suddenly showed up today! No email notice, no nothing. Ordered both on Jun 28th.
Sent from my Nexus 7 using xda app-developers app
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And now I just got an email stating that my entire $13.99 shipping charge has been refunded!
Just wondering how long it took for the device to be in your hands from the day you ordered it?
gwallers said:
Just wondering how long it took for the device to be in your hands from the day you ordered it?
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Last week, I ordered Tuesday (11/5) night around 9:30pm. Phone was picked up by FedEx on Wednesday (11/6) afternoon, arrived at my house on Friday (11/8).
If it matters, mine is the Verizon Developer Edition.
EDIT: The web site did have a note saying like due to high demand, it may take 7 days to process. But obviously it didn't.
When i ordered demand was "high" and they said it would ship within 7 days.
Once it shipped it took 3 days from Texas to Maryland. VZW also.
3 days, ordered on a Saturday morning.
Sent from my XT1053 using Tapatalk
gwallers said:
Just wondering how long it took for the device to be in your hands from the day you ordered it?
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I ordered on Friday 11/8. It was released to shipping on Monday. But it still hasn't shipped. Chat seesion rep said 6 day commitment and i should expect it on or before the 14th. Supposedly they ship Fedex overnight
Ordered mine on the 10th. Still sitting in not shipped state.
Sent from my SCH-I545 using Tapatalk
wallyn said:
I ordered on Friday 11/8. It was released to shipping on Monday. But it still hasn't shipped. Chat seesion rep said 6 day commitment and i should expect it on or before the 14th. Supposedly they ship Fedex overnight
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Click to collapse
That's odd. I ordered on the 8th. It shipped on the 11th and will be here tomorrow 13th. They do 2 day shipping. The first one I ordered was shipped the same day but I returned it for the discount.
Sent from my ADR6400L using Tapatalk 2
Ordered on the 8th. Shipped on the 12th with 2 day expected tomorrow on the 14th
Did your order status ever change and/or did they send you a tracking number? Ordered mine on the 9th and my order status still says "not shipped". I want my new toy!
SanDiegoSteve said:
Did your order status ever change and/or did they send you a tracking number? Ordered mine on the 9th and my order status still says "not shipped". I want my new toy!
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I was never able to see my status. I got an email with a tracking number around 10 hours after it was picked up
I ordered 11/6, received it 11/11. On the motorola site, under order history it still has a status of "Not Shipped"
Mine status updated on the website when it shipped and I was mailed the tracking number. Same thing happened for both my orders.
Mine will be here today. Can finally retire the s4 and its cartoon touchwiz interface.
Sent from my SCH-I545 using Tapatalk
M X
I placed my order on 11 Nov (sunday) and received it on 15 Nov (friday).
I received a "your order had shipped" email late Weds evening.
---
I was a little disappointed w/ the quality of shipping. The phone arrived safe and sound, but the Moto X box was stuffed inside a much larger box with no form of padding or cushioning at all.
I know it's all solid state, but I still didn't like hearing the moto x box sliding around. Not something you want to hear when opening $600 worth of electronics.
Hi!
Do you know if it is possible to make the shipment of Moto X Hold at FedEx location?
I would better go and pick up my shipment at FedEx, than receiveing at my location.
I will be there only at a certain period of time, not before, and not after?
How accurate is the estimated shipping time?
Thanks.
What are the recent experiences with the delivery time of the DE?
Benoe said:
What are the recent experiences with the delivery time of the DE?
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I ordered mine yesterday morning Monday and recrieved shipping notification the same day. Says it will be deliverd Wednesday with two day shipping.
Sent from my HTC One using xda app-developers app
Benoe said:
What are the recent experiences with the delivery time of the DE?
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I ordered mine on a Wednesday evening and received it the following Monday. I believe they have plenty on the shelf, at least VZW anyway, as mine came with 4.2.2 on it. To me that would indicate that it was built awhile ago.
DuvelDroid said:
I ordered mine on a Wednesday evening and received it the following Monday. I believe they have plenty on the shelf, at least VZW anyway, as mine came with 4.2.2 on it. To me that would indicate that it was built awhile ago.
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I want to buy the GSM version.
I'll be a new user of the moto x and was wondering what the shipping time is on these things. I will be getting the 2014 addition tomorrow for cyber Monday and possibly leather. Since these things are built to order, is it a long lead time?
Sent from my LG-D851 using XDA Free mobile app
Congratulations on your future purchase, you won't regret it although I do hope you look into getting a turbo charger to counteract the battery issues
I would assume its a 10 day process but it depends on the stock of the specific premium items you choose, it I'm not mistaken its 2 day shipping, 2 day processing and 5 day build..at least for me and I got the natural leather.
stevew84 said:
I'll be a new user of the moto x and was wondering what the shipping time is on these things. I will be getting the 2014 addition tomorrow for cyber Monday and possibly leather. Since these things are built to order, is it a long lead time?
Sent from my LG-D851 using XDA Free mobile app
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I ordered an X with a cognac leather back on a Monday evening, was built the next day and shipped Wednesday and on my doorstep in NJ by Friday.
I wonder how long it will take in UK. Also ordered today for Cyber Monday
Order Status
Just ordered 5 minutes ago with Cyber Monday special. Delivery date shows 12/10/2014. So 10 days seems to be the norm... The order is in the USA.
I ordered in the last sale (Moto 360 launch) and mine said 14 days.
It was built and dispatched within 2 and arrived in the UK at my door in 5.
Ordered white/white/silver on 10/28 (assumed I'd get a promo code to apply retroactively, which I did ). Shipped last night from China, delivery on 11/4
Ordered a regular black back! Shipping date is November 11 for me.
Placed the order last night. Hope it arrives earlier than that
I ordered mine on a Saturday morning, and it was delivered the following Wednesday. I'm not sure it'll be that quick for the Cyber Monday orders, but I guess it's possible.
twcamc said:
Just ordered 5 minutes ago with Cyber Monday special. Delivery date shows 12/10/2014. So 10 days seems to be the norm... The order is in the USA.
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Got email notification today that the phone will be delivered to me on 12/5/2014. That is a total of 5 business days from order date of 12/1/2014. Tracking shows the phone has left China and HK, headed to the USA. Now, it has not arrived but if the tracking is correct, how is that for FAST!
All you lucky bastards, I haven't gotten any updates at this point, estimated delivery Dec. 15th.
stevew84 said:
All you lucky bastards, I haven't gotten any updates at this point, estimated delivery Dec. 15th.
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You may not hear anything until early next week. My est delivery was 12/10, and I just got the "shipped" email this-morning. FedEx tracking has my phone delivered on 12/9.
In case it made any difference in the build time; my options were: 32GB Black front, Black Plastic, Olive accents
gflare said:
You may not hear anything until early next week. My est delivery was 12/10, and I just got the "shipped" email this-morning. FedEx tracking has my phone delivered on 12/9.
In case it made any difference in the build time; my options were: 32GB Black front, Black Plastic, Olive accents
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16gb white front cognac back
Sent from my LG-D851 using XDA Free mobile app
Ordered Monday night and got it Thursday morning! Was very satisfied especially since they told me I wouldn't get it till the 13th
Ordered on Monday got it this morning. FedEx is quick!!
Sent from my XT1095 using XDA Free mobile app
IRX120 said:
Ordered Monday night and got it Thursday morning! Was very satisfied especially since they told me I wouldn't get it till the 13th
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Lucky, haha
pulley06 said:
Ordered on Monday got it this morning. FedEx is quick!!
Sent from my XT1095 using XDA Free mobile app
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Sent from my LG-D851 using XDA Free mobile app
Slow shipping time
I ordered mine on Monday 12/1 evening with discount code and estimated delivery time 12/15. Get email of assembly 12/11. I don't see how it will be delivered on time at this point.
16 gb pure black front & back with metallic yellow trim. Bull**** that some are getting their phones so much quicker than others.