So here's my story. A couple of weeks back I had started to notice that my phone wasn't ringing when people were calling me. Through a bunch of troubleshooting found out that it seems to be my google voice account that is causing my calls to go directly to google voice. I also use google voice on my tablet as it is a lot nicer to do stuff on the bigger screen. When i looked under the settings found there was something about (Sorry this is weird) "dogfood" settings. When i clicked on it it said something about sending feedback. I backed out from there. (A little freaked out as to what that might do.) Did not have this "setting" on the phone. Needless to say I un-installed wiped the tablet. Did the same with the hero. Put new roms on both and I would be able to receive calls for a short period of time. Then after a couple of calls it would start to send calls to voicemail again and I wouldn't be able to make calls out. So finally took google voice off of both the tablet and phone and disabled google voice and now I can make and receive calls.
My problem is really like google voice and want to use it. Anyway around this? Part of the reason that I'm asking is that I see Matt uses google voice too and was wondering if anyone else had been having this problem. I don't know if there is any other app that works similarly if anyone has any suggestions let me know.
Sorry for the long post but its kinda weird and didn't wanna post "Google voice f-ed my phone" and then have to walk everyone through the troubleshooting I had already done.
Thanks.
OK this is going to sound stupid and quite obvious but..in the phone app> menu>more>settings>do not disturb. Is that off or on?
I have been using G-voice for a while now and I have never had any issues. But I do have that "dogfood" under menu on the phone app.
I remember checking on that a few different times because I remembered reading about it some time ago. I don't think that was it. It seems like someone was having trouble with that on the with the aosp/cm thread a long time ago. I was concerned with that dogfood thing but maybe it is nothing. just google having fun.
I will check on the settings thing and flash to DX and test some more.
Thanks for the info. Will let you know.
fargond71 said:
So here's my story. A couple of weeks back I had started to notice that my phone wasn't ringing when people were calling me. Through a bunch of troubleshooting found out that it seems to be my google voice account that is causing my calls to go directly to google voice. I also use google voice on my tablet as it is a lot nicer to do stuff on the bigger screen. When i looked under the settings found there was something about (Sorry this is weird) "dogfood" settings. When i clicked on it it said something about sending feedback. I backed out from there. (A little freaked out as to what that might do.) Did not have this "setting" on the phone. Needless to say I un-installed wiped the tablet. Did the same with the hero. Put new roms on both and I would be able to receive calls for a short period of time. Then after a couple of calls it would start to send calls to voicemail again and I wouldn't be able to make calls out. So finally took google voice off of both the tablet and phone and disabled google voice and now I can make and receive calls.
My problem is really like google voice and want to use it. Anyway around this? Part of the reason that I'm asking is that I see Matt uses google voice too and was wondering if anyone else had been having this problem. I don't know if there is any other app that works similarly if anyone has any suggestions let me know.
Sorry for the long post but its kinda weird and didn't wanna post "Google voice f-ed my phone" and then have to walk everyone through the troubleshooting I had already done.
Thanks.
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Click to collapse
I have a good question... When you installed Google Voice at the setup screen did you hit Next at the first screen that mentions Sprint integration? This is most likely what is causing it sir. Try reinstalling GV. Then open it. When that prompt comes up again hit Skip this time. Then following the remaining instructions. It should work perfectly after this.
It sounds like an initial setup issue. I would reinstall the application again. I've been using GV without any issues.
Actually got it working sorry for not posting back. After formatting boot, system, etc. It started working correctly. Must have been something that wasn't getting erased during the normal wiping between roms.
Google Voice issues.
I too had similar problems and finally thought of going into my actual Google account and changing how Google voice handles my calls. Works ever since I did that.
MattCrystal said:
I have a good question... When you installed Google Voice at the setup screen did you hit Next at the first screen that mentions Sprint integration? This is most likely what is causing it sir. Try reinstalling GV. Then open it. When that prompt comes up again hit Skip this time. Then following the remaining instructions. It should work perfectly after this.
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Click to collapse
I don't know how many times I had to re-install GV on my and my friends' phones before remembering that trying to integrate with Sprint's Visual Voicemail just doesn't work..
fyresoul said:
I don't know how many times I had to re-install GV on my and my friends' phones before remembering that trying to integrate with Sprint's Visual Voicemail just doesn't work..
Click to expand...
Click to collapse
You can integrate, but you might need to go into the actual account (not the app) and make sure that it is set up not to ring to the phone and not the internet number (or whatever that option is). My issue, besides every text message going through GV, was that I couldn't make an international call. I had a credit but it would never go through AND I couldn't make a call without it using GV even when I told it not to. Maybe I should have tried to go into the account to check on that too? LOL I went back to just using GV as my voicemail.
They fubarred this whole integration. In theory it sounded good but update after update they still don't get it.
My wife has a locked LG Thrill. No modifications made to it at all since purchasing it earlier this year. Noticed in the last month that she is unable to find/use the Google Talk app. Gmail isn't syncing automatically like it should be either. I've checked all settings and they appear to be set right. I can't find Google Talk in the play store at ALL, which is very strange...
Anyone else having these issues, or is this a stock firmware/software issue that needs to have the phone replaced?
Appreciate any input guys!
mholmes05 said:
My wife has a locked LG Thrill. No modifications made to it at all since purchasing it earlier this year. Noticed in the last month that she is unable to find/use the Google Talk app. Gmail isn't syncing automatically like it should be either. I've checked all settings and they appear to be set right. I can't find Google Talk in the play store at ALL, which is very strange...
Anyone else having these issues, or is this a stock firmware/software issue that needs to have the phone replaced?
Appreciate any input guys!
Click to expand...
Click to collapse
Never heard of anything like this. However, you may wish to try a factory reset on the phone. In order to do this, you can either trigger it from inside the booted phone, or by turning off the phone, and while you turn it back on, hold the Volume Down and 3D. This will take you into the recovery where you can choose to wipe cache/data for factory reset. Of course all personal settings will be lost, but it just may restore your lost apps. Good luck!
My Moto Voice seems to be playing up. I've only properly noticed it today.
Here's how it goes when the device is sleeping.
Me: What's up Moto X
Voice: beep
Me: Send text to wife
Voice: Ok. What's your message?
Me: hello
Voice: Ok sending. Say or type a pin.
Me: 1234
Screen says 'message sent' but it doesn't send the message!!
Same problem when I ask it to set a timer!
I'm seeing the same problem on a Samsung SG3. There is a recently introduced bug in the recent Search update. This was reported on Android Central. Article here.
I'm glad to see it formally reported, I have been searching the heck out of it and coming up with nothing. I've reinstalled GNL, Search & Hangouts to no avail.
In my case, when using Voice Command for a text, I get a "no SMS app installed" error, despite having Hangouts as my default message app.
I'm hoping they get this sorted quickly. My phone has had this bug for the past week or two.
It's not your brand new phone acting up, it's Search software bugs.
Right I changed my launch phrase to something else and now I can set a timer. but sending a message still not working. I'm running the stock Messaging app. Anyone else experiencing this??
Messaging still not working when using Moto Voice. I've note opened a support case with Motorola. I've made sure Messaging is the default app, used different launch phrases, tried restarting my phone.
Anyone else experiencing this?
My voice command text messaging is back. I recieved a Gmail update the other day, probably serendipity. I tried voice command texting today & it worked! I can also set an alarm via voice command, but not the countdown timer. The alarm is used for all timer sets now. Go figure, maybe server side on Google's part.
Motorola advised me to restart in safe mode and try again but no luck.
Now they're advising me to do a factory reset of the phone but I'm reluctant to do this as I'll lose ALL my settings and apps. Will try and make some time tonight or tomorrow to perform this. Will need to make a list of all my apps and folders I've created.
Still no go? That kind of stinks. They're just telling you the standards, factory reset, etc. Your apps should come flying back as you log back into your Google account after a factory reset. It's just time consuming to factory reset.
Moto Voice just released an update a little while ago. Give that a try.
I've managed to fix the issue after narrowing it down.
It was only not working when texting my wife. It worked for others.
I deleted her number from Contacts app and created it again and now it's working perfectly.
The Moto Voice update didn't make a difference as I tried that. Didn't bother with a factory reset in the end as it just takes too long and pointless.
Hopefully this helps others who get the same issue.
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Mistertac said:
I always just thought this was an issue on Sprints side and not the phone itself. I just started with Sprint myself when I picked up the Nexus, prior to this I had Verizon.
My girlfriend however has been with Sprint forever and no matter what ROM or phone she had, this issue would pop up from time to time.
Now that I'm with Sprint she's told me a few times that she's gotten duplicate messages from me. It seems to happen when we are in spotty service areas from what I can tell. I haven't even bothered calling Sprint like you have though... I just chalked it up as Sprint service is sketchy.
Click to expand...
Click to collapse
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
iil said:
The issue here is that it's not popping up from time to time...it's pretty consistent. I've been with Sprint for at least 7 years and have never ran into the issue until this phone. My prior phone was a Nexus 5...and I have a galaxy s3 here which I can't duplicate the issue on.
We all need to complain to Sprint so they either fix it on their side, or put pressure on Google to fix it on their own side.
---------- Post added at 06:07 AM ---------- Previous post was at 06:04 AM ----------
Let Sprint know you're experiencing the issue here: https://community.sprint.com/baw/thread/179054
Call and complain, perhaps we should also complain to google? Here is their Nexus 6 product forum: https://productforums.google.com/forum/#!categories/nexus/nexus-6
Click to expand...
Click to collapse
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
What SMS application are you using? Did you install any 3rd part SMS applications?
off1c3r said:
Hello,
I've been trying to figure this out for days now and I can't seem to find any permanent solution. My Nexus 6 on Sprint (Android L 5.0 / LRX21O / Up to Date PRL) 50%-75% of the time sends duplicate SMS messages to recipients. On my end I see one SMS message outbound and it sends without issue. On the other end, people will get the same message one to six times. I've seen it myself on a separate Sprint phone and a Verizon phone.
From what I can tell, sometimes updating the profile helps for a few minutes and that's it. It doesn't matter if I uninstall/disable the stock Google Messenger or Hangouts. This issue happens in every single 3rd party SMS messenger I've used. The only time I've got the problem to stop is if I force 3G service and not the Global or LTE settings. Strangely enough, If I'm on LTE, and I switch to WiFi, the issue remains. If I force 3G and then go on WiFi, the issue is gone.
I've tried uninstalling certain applications that come stock with the phone.. I've tried not updating any applications. I've done factory resets (and I sent an SMS to test without doing 1 update) and it still duplicated. I returned the phone and got another phone. Same issue. On the Sprint end, they changed some settings on my phone and had me reset the network connection via the phone *#*# etc. menu. That fixed the issue, and it lasted 24 hours. Upon either a reboot, or perhaps just a power cycle, the problem returned.
Any ideas as to why this is happening? I have zero Data issues. Hangouts works fine. Youtube, Gmail, Chrome etc are all super fast without issue.
Thank you in advance.
Click to expand...
Click to collapse
Yep, this has been happening to me. My girlfriend started complaining she was getting my text 2x-3x for each message. She is on T-Mo, I'm on Sprint. Tested with a few coworkers on different providers and only 1 out 4 received it more than once and they are on Verizon. Rebooted, tried updating PRL and data profile. She hasn't complained about it doing it anymore but we will see. Super frustrating
unregistered825 said:
What SMS application are you using? Did you install any 3rd part SMS applications?
Click to expand...
Click to collapse
Just google messenger.
Evo_Shift said:
Just google messenger.
Click to expand...
Click to collapse
I've tried every combination you can think of:
1. Google Messenger as default with and without Hangouts installed.
2. Hangouts as default with and without Google Messenger installed.
3. SMS Messenger AOSP, ChompSMS, 8sms, Textra, Handcent, all with and without Google Messenger and or Hangouts installed.
I've tried forcing 1x, updating PRL and Profile and then going back to LTE. Same issue. Multiple Hard Resets and Data Network Resets. Only ONCE the Sprint support person did something on their end ("Changed a number") and out of nowhere the duplicates stopped. But it only lasted 1 day while using Google Messenger.
This happened to me with my G3 on Att, it just stopped one day and I still don't know what started it
Mistertac said:
I'll try and contact them today if I have time. Its worth a shot right?!
Let me know how you make out and I'll do the same. Thanks for the links
Click to expand...
Click to collapse
I posted on the Sprint Community page. I'm glad others are finding this issue too.
off1c3r said:
I posted on the Sprint Community page. I'm glad others are finding this issue too.
Click to expand...
Click to collapse
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Evo_Shift said:
This phone is really flaky for me with SMS. Doesn't want to send when I am on wifi. My wife did get a duplicate from me one night when I was trying to figure out why it won;t send when wifi is on but she hasn't mentioned it since. ( I am on Sprint)
Click to expand...
Click to collapse
I'm having the same exact issue
Mistertac said:
I just joined you over on the Community Page as well.. Guess we'll see how it plays out, although I must admit I don't have much faith this will get fixed lol
But, I'm willing to take it the distance in an effort to try!!
Click to expand...
Click to collapse
Lol. Yeah. Doesn't hurt. I'm on the phone with Sprint again and they said they are making a ticket with their engineers.
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Don't get me wrong.. the phone is absolutely amazing. I love it. I can't go back to my Moto X, which to me was one of the best Android phones ever made. Again, what people don't understand is this is a REAL issue. People are very quick to say that "bad service" caused it. We're all smart enough to know that if you have bad service, 1 or 2 duplicates can happen, on occasion. Not repeatedly in a full service area or on WiFi.
As an Update:
Everything Sprint tried has failed. However, my original debug information holds true:
1. If the phone is set to 3G mode only: The problem is SOLVED.
2. If the phone is on WiFi, AFTER being set to 3G mode only: The problem is SOLVED.
3. If the phone is set to LTE mode only: The problem REMAINS, unless you are in a no LTE service area and revert to 3G or less.
4. If the phone is on WiFi, AFTER being set to LTE mode only: The problem REMAINS.
kmmxracer said:
Just picked mine up today from sprint. My buddy who is also on sprint made me aware that he was getting repeat sms from me already. It's funny because I would always complain that I was getting them from him before I jumped to sprint. He's on a LG G2 though.
Click to expand...
Click to collapse
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Well both me and my girlfriend have reset the network settings from the dialer like suggested, so I guess today we'll see if that helps.
She's already complained of getting my messages 4x a piece this morning, so I'm thinking positive!
iil said:
Please post to the Sprint forums of your issue here: https://community.sprint.com/baw/thread/179054
Somebody also started a thread in the Nexus forum: https://productforums.google.com/forum/#!category-topic/nexus/nexus-6/JM44M3bofBc
Click to expand...
Click to collapse
I just posted my issue.
Just wondering if anyone else has had an issue with Google Assistant telling you she can't do something until the device is unlocked? This just happened this morning when I told Google to set and alarm after browsing the web. I got the above response. Tried a restart, did it again. Retrained voice.. still did it. I finally just went to apps and cleared all data and cache for Google app. That seems to have worked. Weird issue to have. Phone was unlocked whole time.
Sent from my SM-G950U using Tapatalk
this isnt an issue, this is on purpose because someone cant take your phone and do random stuff with it.
kamots said:
Just wondering if anyone else has had an issue with Google Assistant telling you she can't do something until the device is unlocked? This just happened this morning when I told Google to set and alarm after browsing the web. I got the above response. Tried a restart, did it again. Retrained voice.. still did it. I finally just went to apps and cleared all data and cache for Google app. That seems to have worked. Weird issue to have. Phone was unlocked whole time.
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
a work-around for this might be setting up "trusted voice" . Google Now, settings, voice, ok google detection, switch on "trusted voice". Sorry if you've done this already.
Ahh I'm having Google assistant issues it always seem to disconnected whenever I need it.. It does not recognize okay Google or even when I press the Google widget I have to go to chrome and google things there and voice does not work there... But people can hear me normal when I make phone calls or send whats app... And i disabled and reinstalled good app already