Hello,
I've been rooted for a few months now and have never had any problems. I wanted to use that Milk Music app from Samsung so I followed the instructions and was able to get it working on my phone and have been for awhile. I recently decided it would be a good idea to change the build.prop file back to its original state, so I copied and pasted it in using Root Browser. (I had made a backup file stored elsewhere). Once I did that I rebooted my phone for the changes to take effect. After I did that I cannot get my phone to turn back on. It displays the LG animated logo screen and then goes completely black. The light on top of the phone radiates blue/green. I've read through several forums about this issue and have tried everything in order to get it to work and for some reason, using my computer and ADB always gives me an error: device not found. I have installed the drivers and everything. Anyone else run in to this problem before? I would really appreciate it.
If you are on stock rom, just rooted. I would think you should be able to factory reset through stock recovery.
Confirm the process but i think you power completely off. Then hold volume down and power at the same time when you see the lg logo release both buttons then press both buttons and hold them.
Should take you to factory reset.
Not 100% certain but this will probably be your next step if you can't get a computer to see it.
Good luck
2111
The factory data reset didn't really change anything. For some reason I cannot boot into recovery mode either. I can put it in download mode though, but my computer still has a problem recognizing it.
brody_low said:
The factory data reset didn't really change anything. For some reason I cannot boot into recovery mode either. I can put it in download mode though, but my computer still has a problem recognizing it.
Click to expand...
Click to collapse
If you can get into dl mode then you should be able to return it to stock which should reset everything. Returning to stock has its own downside but at least you'll be up and running again.
Related
Hi,
I want to say that everyone is very helpful in this forum and you all rock. I'm having some problems with my rooted samsung captivate. I installed the I9000 Full rom, and it was running fine for a few days then I notice it was very sluggish, so I did a factory restore, but data and apps didn't delete. So I then when in to recovery (R2) and deleted cache and all user data files, then it did a factory restore, and it went in boot up pass the att and samsung S i9000 screen and when to the lock screen, but once I unlock the phone, its just in the black screen, when I click and hold on to the home button it goes to recent, no recnet application and under Task Manager, I have 0 active applications. It won't load any programs or apps. I tried restoring the phone by holding the down volume key and power on button, it goes to R2 recovery and then reinstall package, but it can't find the package. I have it on the memory card, but I guess I deleted it from the internal memory when I did a factory restore. Am I screw, or can someone guide me through this and fix my fone. Thanks in advance. XDA Rules.
Odin one click back to stock, assuming you can get into download mode. Also do a master clear just to be sure. A fresh start might be just what your Captivate needs.
Sent from my SAMSUNG-SGH-I897 using XDA App
The same thing happened to me yesterday. Phone was on, battery fully charged. I got on my flight and left it on (forgot I guess) and when I got off the flight, the screen was black. I'll also add, that over the past 3 days the phone was starting to get extremely sluggish (for no reason that I can think of). But back to the rest of the story...
I couldn't get it to turn on, so I pulled the battery and tried again. This time I got the AT&T logo and the Samsung animation. Once the animation was completed the screen goes black.
The phone is still on. How do I know? If I touch any of the bottom buttons they light up.... and stay lit up until I do a battery pull.
Deleted/cleared everything, same behaviour.
I tried reflashing JI6, it works but fails to reinstall the packages, otherwise same behaviour.
I tried reflashing JF6, same behaviour.
The flashes always succeed, but always end up in failure.
Now for the interesting part. I went into recovery mode on JI6. I try to format the internal /sdcard, I get a message that it cannot mount /sdcard /dev... not found.
So to recap, phone not working, recovery mode available, download mode available. adb doesn't seem to be working, but if someone can tell me how to access the phone with "adb shell" while in recovery mode, I might be able to diagnose why /dev... is not mounting... Or at least how I could fix it using adb.
Any help would be appreciated. I'm traveling and needless to say, this is a huge inconvenience, I'm lucky I had my backup phone to at least be able to get online and be able to make calls.
HI,
thanks for quick response. I can get to the recovery mode, where the android holding the shovel. But when I load Odin one click, it don't seem to detect and do anything. o success 0 failed. I installed the samsung captivate windows 7 drivers, the funny thing is when I plug my brink phone in the usb port, it say unrecongize usb. Any other suggestions. Thanks
hksmr2 said:
HI,
thanks for quick response. I can get to the recovery mode, where the android holding the shovel. But when I load Odin one click, it don't seem to detect and do anything. o success 0 failed. I installed the samsung captivate windows 7 drivers, the funny thing is when I plug my brink phone in the usb port, it say unrecongize usb. Any other suggestions. Thanks
Click to expand...
Click to collapse
the shovel is NOT recovery mode, it is download mode.
have ODIN running BEFORE you get your phone in download mode
I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
whoisthisis said:
I rooted my droid 4 a few months ago when I first got it so I could tether. I removed a couple of programs using titanium backup (blockbuster app and some other bloat). Phone worked fine until monday when the touchscreen stopped working. I did a reboot (power + volume down) whereupon it just sat at the M "Dual Core" logo. I tried booting into the recovery menu but selecting "recovery" didn't do anything - it would just hang.
Last night I was able to get it working again by going into the recovery menu and selecting asp fastboot, then using RSDLite to push a stock Droid 4 ROM onto the phone. However, it didn't wipe my old system, and didnt install over it either because all my files were there, and the programs I removed were still gone. So the phone worked for a few hours then the touchscreen stopped working again.
I repeated the process with RSDLite and after a few failed attempts where the phone would hang while booting, I finally got it to boot into the OS again. And this is where I am at now.
I am pretty sure that the problem is related to the OS that is on the phone now and that I need to wipe the phone and start fresh with either a custom ROM or the stock D4 ROM. The problem is that I can't get recovery to do a factory reset. As I mentioned above, recovery just hangs and doesn't do anything. I am reasonably literate when it comes to this stuff but I get really confused because there are so many different ways that people seem to do this stuff (safestrap, bootstrap, CM( etc). I would love to try CM9 but my priority right now is just to have a phone that works. Any help would be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
select recovery by holding the vol buttons and power on boot just like fastboot. press vol - for recovery. when u see dead droid hit both vol up and vol down and theres the recovery
Thanks, I was finally able to get into recovery. Wiped data and did a factory reset which again got stuck at the logo screen. Went back into fastboot and ran RSDlite again to flash the stock ROM which gets me to the "Welcome to Droid4" screen where it says "touch the android to start" but the touchscreen is unresponsive. Starting to think there is something physically wrong with the phone....
send it to motorola, I've heard their customer support is pretty good. but if you voided your warranty by rooting/flashing other roms, I've heard bricking the phone and sending it in works to get a new one too
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
whoisthisis said:
The only way I can send it back is through an insurance claim so I am trying to save myself $75j if this thing will just work. I just did a reboot and now the touchscreen seems to be working so I am going through the setup process....so weird.
Update: I was able to get the phone to load up and configured my google account etc. It appears that the phone is now running on completely stock installation of OS.....
Click to expand...
Click to collapse
So it has been a couple days now and the phone works totally fine. It looks like the problem was that by removing whatever bloatware that I did, the phone's OS got borked when VZW pushed an update of some kind. Flashing the stock ROM without doing a factory wipe would temporarily solve the problem but eventually the update would get pushed again and the whole thing would lock up again. The factory wipe + reinstall seems to have been the solution to the problem.
Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Titerepayaso said:
Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Click to expand...
Click to collapse
Sounds pretty accurate. You'll have to get a jig to get in download mode, flash stock Odin KK4 to fix w/e happened during your testing.
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Titerepayaso said:
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Click to expand...
Click to collapse
Make a backup with ADB.
Once that's done, push download mode with it and get Odin KK4 (without bootloaders). You'll have to start from there to fix w/e went wrong.
You don't have to wipe your sd doing so but you will lose your apps and such. If you backed up your phone with your Play Store account, it will re-download your apps as you're done booting up.
To get back up where you were, grab Corn Kernel, flash it with Odin 1.87 and then follow the full instructions of the ROM you wanna use.
Hi I've searched some, and I haven't found anything for this setup. My captivate was working fine when I last used it a while back but when I turned it on, for a few weeks now, its been stuck in a boot loop. The problem is that I have never flashed custom roms or anything, its just been its stock- update as officially released,etc. Also, aside from that, I don't have any backups of anything because of computer issues. Is there anything I could do to just get it going again without chancing loosing all of the pictures I have on there?
CheesyMcTender said:
Hi I've searched some, and I haven't found anything for this setup. My captivate was working fine when I last used it a while back but when I turned it on, for a few weeks now, its been stuck in a boot loop. The problem is that I have never flashed custom roms or anything, its just been its stock- update as officially released,etc. Also, aside from that, I don't have any backups of anything because of computer issues. Is there anything I could do to just get it going again without chancing loosing all of the pictures I have on there?
Click to expand...
Click to collapse
Can you get to Download and / or recovery modes?
You could try a Factory Reset from recovery. All that I have read says that it does not delete pictures and music. You are likely to loose apps you have downloaded and the app data. (Double check to insure this is correct.)
If a factory reset does not work things get a bit more complicated. For example, you could possible move files from your phone to your PC using adb if you can get to download mode.
dawgdoc said:
Can you get to Download and / or recovery modes?
You could try a Factory Reset from recovery. All that I have read says that it does not delete pictures and music. You are likely to loose apps you have downloaded and the app data. (Double check to insure this is correct.)
If a factory reset does not work things get a bit more complicated. For example, you could possible move files from your phone to your PC using adb if you can get to download mode.
Click to expand...
Click to collapse
From what I've still been researching, anything factory reset is supposed to completely wipe everything on the phone. Is there any way to backup or get anywhere with download mode, because I can get into download mode, but it doesn't register with my computer so I don't know what I can do from it.
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
thomaswilloughby said:
Moto X 2014: unrooted with bootloader unlocked. It's running Stock 5.1 and I haven't messed with anything on it. I gave it to my Dad after a few months of using it, so I factory reset it and gave it to him, 2 weeks later he tells me it has stopped working. It boots up normally, but from then on it is black, I can access minor parts of the OS such as the power off menu, the camera (by shaking) and Moto Display, but everything else doesn't work. I have never seen anything like this before, and I am well accustomed to flashing custom ROMs and rooting Android. If it comes down to it I will factory reset it or flash stock, but I can't even plug it into my PC and retrieve any files. Anyone have any idea whats gone wrong?
I have attached a video demonstrating what's happened to help diagnose the problem.
Click to expand...
Click to collapse
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
AGISCI said:
If you search the forum here for "black screen" it has happened to other people as well on stock 5.1. Supposedly the fix is a factory reset.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Ok, It was just really surprising thats all. I will factory reset then. Thanks
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
bjg222 said:
I am having the exact same issue. Have you had a luck resolving it short of a factory reset?
My phone battery died last night. I plugged my phone in, let it get about 15% charge, then tried to turn it back on. The phone boots like normal, but after the boot animation goes away, the screen is black. Active notifications still seem to work, and I can hold the power button to get the Power Down option. I can boot into the bootloader & access recovery just fine. However, my phone is fully stock (no root, no bootloader unlock, no anything). I can't seem to access ADB when the phone is powered normally (ie, when I'm at this mysterious black screen), but it's possible that USB debugging isn't even enabled.
So far, I've found a few people who've said a full factory reset will fix the problem, but I'm looking for another solution, or at least a way to grab my data before I reset. Since my bootloader's still locked, I can't seem to use fastboot boot to boot into TWRP, and I can't find any other way to access my data to copy it off the phone. I've tried wiping the cache using the stock recovery to no avail. Any suggestions?
Click to expand...
Click to collapse
Unfortunately I couldn't retreive any data from the phone, I can confirm however that a factory reset does fix the issue. The Android automatic backup does work in the broken state so I did manage to restore my settings and apps. But the internal sd card was wiped upon factory reseting. Just an idea of the top of my head: Try running adb backup and see if that works, and then unlocking the bootloader, flashing twrp, restoring the backup, and finally transfering the internal sd card data to a mounted drive using twrp. Thats just a stab in the dark and i dont have the phone on me to test it. Give it a try and lets hope Motorola will fix this bug soon.
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
bjg222 said:
Ok, thanks. I did try adb backup, but adb won't recognize the device when it's "booted" & sitting at the blank screen, and the stock recovery doesn't give full adb access. I'm currently looking into the various data recovery options to maybe pull some stuff off after reseting. It's really only a few files that I need, so maybe that will work?
Click to expand...
Click to collapse
Unfortunately the internal SD card mounts using MTP and not like a flash drive, so using the usual methods through Windows to recover wont work. However you could try and restore your internal sd card using this solution: http://goo.gl/OKdV14
As for accessing adb through recovery, you could try this method: http://goo.gl/5T7bhq
Hopefully one of these methods should work, so you can at least recover some of your files.
I had the same problem today. I tried to backup a twrp backup I have made few weeks ago but I still had the black screen. The only solution is to factory reset...
Happily I could have saved my data when I was on TWRP. Anyone knows how to restore sms from the data I have saved ?