[Q] [camera] pink spot - Xperia Z3 Compact Q&A, Help & Troubleshooting

hello guys, is anyone experiencing this issue with both the z3c cameras? i've noticed that the problem seems to be partially related to the white balance and exposure and it's also a common deal with many other smartphones and tablets cameras (not just sony branded ones). i've tried with all the shooting modes possible and with 3th part camera apps as well but the pink spot at the center of the picture is still there.
i was wondering if it was a common issue (software maybe) or my unit was damaged,in this case i will give my device back to sony.
here some samples:

Looks exactly like the pink spot in my Z2 tablet's pictures.

Here is your answer:
http://forum.xda-developers.com/z3-compact/general/questions-belong-t2868300

I'm having the same issue and apparently Clove doesn't cover return shipping costs which is pretty frustrating.
EDIT: it also seems to disappear later in the day.

Got my Z3C today, no pink spot on mine.

I'm getting the Pink Spot too, but I think it only started happening after I dunked my phone in the water...
degraaff, can you take a photo of something white? Thanks!

tocirah1 said:
degraaff, can you take a photo of something white? Thanks!
Click to expand...
Click to collapse
Sure, I'll do it tomorrow in the day light.

brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .

fafa90 said:
brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .
Click to expand...
Click to collapse
This is a common "problem" the camera app and post-processing will almost remove it. To see it go in diagnostics (you have to switch the developer mode) and thn camera, so you see unprocessed camera picture. I don't think it is a defect, most smartphones suffer from it.

Answer
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..

Have it on HTC one too. It should be the ISO value in dark
Questions dont belong in General discussion

vetko said:
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..
Click to expand...
Click to collapse
But it is related to the design of the sensor, iPhone also exhibit it some more than others but it is normally corrected by the software as it is normal.

Apparently mine does also have a pink spot, ever so slightly in my test picture:

I'm also getting the pink spot.
Has Sony officially said anything about this issue yet?
I just bought the phone 2 days ago...I'm gonna see if I can get it exchanged.

Related

[Q] Camera Problem: Dead or stuck pixels

Hi,
I have noticed that i have few dead or stuck pixels on my htc one camera. There are few pink or purple pixels that are shown on my screen while i use camera and they are on photos too so i am thinking that there is problem with camera senzor. Is there anyone else who is having this problem, and would HTC accept my claim and give me new headset.
Here are the pictures that are showing my problem.
irumora said:
Hi,
I have noticed that i have few dead or stuck pixels on my htc one camera. There are few pink or purple pixels that are shown on my screen while i use camera and they are on photos too so i am thinking that there is problem with camera senzor. Is there anyone else who is having this problem, and would HTC accept my claim and give me new headset.
Here are the pictures that are showing my problem.
Click to expand...
Click to collapse
Definitely a hardware problem. Set your device back to stock (unroot, S-on,..) and send it back to HTC!
interestingly, I was posting about a similar issue yesterday. However, in my case it's a bright pixel, I think, that only shows on camera app. Just make sure your bad pixels really show in pictures as at first I thought that that was my case too, until I discovered that, camera turned off, the bright pixel slowly fades away..
Sent from my HTC One using Tapatalk 4
try to zoom in to see if pixel moving, if do means is a defective camera
The pixels are moving so it's definitely a hardware problem but i want to know would HTC repair my phone or give me a new one because i don't want unibody phone that has been opened.
irumora said:
The pixels are moving so it's definitely a hardware problem but i want to know would HTC repair my phone or give me a new one because i don't want unibody phone that has been opened.
Click to expand...
Click to collapse
hey, i am facing the same issue now? what did you do? got it replaced?
leo10messi said:
hey, i am facing the same issue now? what did you do? got it replaced?
Click to expand...
Click to collapse
Hey did you mean this?
leo10messi said:
Hey did you mean this?
Click to expand...
Click to collapse
Yep same issue here and i got new unit

Xperia Z1 touch screen problem

My touchscreen is really bad right now it has problems sensing touch
Two video examples which are exactly like my problem
1. http://www.youtube.com/watch?v=oj1P0X12r_A ----- Start at 0:24
2. http://www.youtube.com/watch?v=h0sqwwUoEPc
I thinks it's a software problem since most Xperia Z1 users are having this problem?
Thanks for all your help!
Edit: Apparently many users are having this problem... Just found another vid : http://www.youtube.com/watch?v=wD_PS7EoQI8
In my opinion, its software problem related ..
I mean the sensor maybe need more tweaks and stuffs ..
Anyway, its just my opinion
Gesendet von meinem C6903 mit Tapatalk
chitose_ndy said:
In my opinion, its software problem related ..
I mean the sensor maybe need more tweaks and stuffs ..
Anyway, its just my opinion
Gesendet von meinem C6903 mit Tapatalk
Click to expand...
Click to collapse
Alright, thanks for your opinion... I'll try to go back to older firmwares to test wether it is hardware or software related
If this is a hardware problem, Sony will have some BIGGGGGGG trouble
EDIT : Okay, I have just went back to 524 firmware to test and I can confirm that the problem still persists.
As I wrote in the other thread my phone seems fine, tried 5 times. Someone said that it happened when you got in contact with the aluminium.
So I took the phone out of its case and tried, still fine.
More ajour the issue here
http://talk.sonymobile.com/t5/Xperia-Z1/Z1-Touchscreen-issue/td-p/434537
http://talk.sonymobile.com/t5/Xperia-Z1/xperia-z1-touchscreen-problems/td-p/410611
I've noticed a loss of touch across the right edge of the screen, most noticable when playing candy crush and i want to switch on the far right, but in normal use it's absolutely fine, points to software in this case.
If you want to know if there are problems then download a multi touch app and move your finger across every inch of the screen, if you lose contact you'll know theres a problem and you'll have some tangible evidence when you take it back to the shop.
Im so pissed at this crappy thouch screen.. if i type to fast and not hard enough it wont register it.. aspesially annoying with the spacebar.. its like 50/50 chance its gonna work each time.. is this hardware or software?? Such an high en product and it really sucks.. gonna go back to my s3 if this isnt fixable..
Sent from my C6903 using XDA Premium 4 mobile app
I'm starting to rather dislike Sony now . I can't believe so many problems can be found on a $5998 HKD, HIGH END smartphone . When I first saw an Xperia Z1, I immediately fell in love with it. I decided to save up all my money to get one, for a few months I only used 1/4 of my lunch money for lunch. And then you know what? I end up with a f*cked up touchscreen, bootloader unlocking problems and a yellow, ugly screen that don't want to see anymore. More then 6 of my friends are gonna buy an Xperia Z1 (cuz they saw mine) But I'm gonna make them change their minds and buy something else.
I thinking they assembling the product with different quality hardware for differen continent. I got mine all original and working fine. I just saying.
We are some people on the sonymobile forum with the issue.
I have a brand new Z1 on the Way from the store now.
Sent from my iPad using Tapatalk HD
Mine is fine. Is on .257 now.
El.Guaje said:
Mine is fine. Is on .257 now.
Click to expand...
Click to collapse
I'm on .257 also and screen really sucks. Is there a calibration app that can resolve this issue?
brapicoco said:
I'm on .257 also and screen really sucks. Is there a calibration app that can resolve this issue?
Click to expand...
Click to collapse
I have no idea. I have tested like the way of topic's owner does and everything is fine to me
I'm might sell my Z1 for a Nexus 5. Do you guys think it's worth the money or should I wait 1 month for Sony to fix the touchscreen problem?
@[email protected] said:
I'm might sell my Z1 for a Nexus 5. Do you guys think it's worth the money or should I wait 1 month for Sony to fix the touchscreen problem?
Click to expand...
Click to collapse
I'm planning that also. However, I'm still giving my z1 a chance until the kitkat upgrade next yr.. If it really sucked again then it's goodbye sony and choose Nexus from now on.
I have the N5 and trust me, it has it's fair share of problems. The RMA thread is over 40 pages long http://forum.xda-developers.com/showthread.php?t=2515575&page=40
The speaker is an absolute joke (through headphones it's not bad), the camera once again is subpar and battery life is half of what I get with the Z1. Don't get me wrong, there is a lot to like about the N5, just don't get pissed off at Sony and go Nexus and think all your problems will be solved.
jlevy73 said:
I have the N5 and trust me, it has it's fair share of problems. The RMA thread is over 40 pages long http://forum.xda-developers.com/showthread.php?t=2515575&page=40
The speaker is an absolute joke (through headphones it's not bad), the camera once again is subpar and battery life is half of what I get with the Z1. Don't get me wrong, there is a lot to like about the N5, just don't get pissed off at Sony and go Nexus and think all your problems will be solved.
Click to expand...
Click to collapse
You're right, However if switching to another device will solve our main gripe then it would not be so bad. I really dont want to give up on my z1 however it really sucks to have this kind of problem. Everything is working fine, no overheat, wifi issue, black screen, yellow tint. Just this annoying touch problem.
brapicoco said:
You're right, However if switching to another device will solve our main gripe then it would not be so bad. I really dont want to give up on my z1 however it really sucks to have this kind of problem. Everything is working fine, no overheat, wifi issue, black screen, yellow tint. Just this annoying touch problem.
Click to expand...
Click to collapse
I agree, on a device this expensive it should defect free. I have the yellow screen issue but not the touch problem. The yellow screen is definitely annoying because no screen adjuster I have tried solves the problem. And when you compare it side by side with a N5 or HTC One, you really see just how bad the yellow hue makes the screen look. I guess I can live with it now and hope for a solution but it's a shame there has to be threads like these full of the typical QC problems that Android has become infamous for.
jlevy73 said:
I agree, on a device this expensive it should defect free. I have the yellow screen issue but not the touch problem. The yellow screen is definitely annoying because no screen adjuster I have tried solves the problem. And when you compare it side by side with a N5 or HTC One, you really see just how bad the yellow hue makes the screen look. I guess I can live with it now and hope for a solution but it's a shame there has to be threads like these full of the typical QC problems that Android has become infamous for.
Click to expand...
Click to collapse
I hope Sony can address this effin issue, I bought this since it's a powerful device and I really use it for gaming. Now the main reason is gone since I cant really play on this device.
Yellow tint is just.... Ughhh
Sent by voldermort's nose

[Q] Bad quality on photos even after the camera update

Hi
I'm having problems with the camera.
I bought a Moto x three weeks ago and noticed that sometimes (often), when taking pictures, somo red and blue stripes appear while and after taking the photo. Those stripes appear and desapear. The only way of getting rid of them is to focus the camera for a long time (like 5 or more seconds) and even if they desapear, sometimes they come back
I thouht my phone was damaged so I claimed my warranty and they gave me a new one last thursday but the new one has the same problem.
Is anyone experiencing this problem too?
I'm not sure if it's a general problem or if I should go back and claim the warranty again .
Here is an example of a photo taken on my room with the lights on to a white paper.
I forgot to say that sometimes the stripes are not red and blue. Instead they are gray like in the picture I attached.
Thank you for your suggestions.
Yes. It happens for me when I have a fluorescent light in the room. I tested this on demos at the store and same thing.
So I assume this is a general problem. That makes me feel realy upset with the phone.
I hope some update fix this.
Love the camera on this phone! Am I the only one?
I saw this at the Verizon store on two different Moto X's. I have also seen this on my Nexus 4, but only under some settings in FV5 (never with stock camera app). Guessing it is a software issue but it is definitely a little disconcerting.
For those experiencing the issue, make sure your a squeaky wheel about it to Motorola if you want to see it fixed.
Jess813 said:
Love the camera on this phone! Am I the only one?
Click to expand...
Click to collapse
Love may be a strong word here. I think the X can take some really good pics, in the right lighting. But if you are in a low light situation, pics are garbage...lots of noise. The camera is the ONLY reason I miss my Samsung devices, they took really good pics.
jmill75 said:
Love may be a strong word here. I think the X can take some really good pics, in the right lighting. But if you are in a low light situation, pics are garbage...lots of noise. The camera is the ONLY reason I miss my Samsung devices, they took really good pics.
Click to expand...
Click to collapse
I've yet experience a pic that I've said is terrible ... Best phone I've had and that's coming from N5 and G2
perri.etb said:
Hi
I'm having problems with the camera.
I bought a Moto x three weeks ago and noticed that sometimes (often), when taking pictures, somo red and blue stripes appear while and after taking the photo. Those stripes appear and desapear. The only way of getting rid of them is to focus the camera for a long time (like 5 or more seconds) and even if they desapear, sometimes they come back
I thouht my phone was damaged so I claimed my warranty and they gave me a new one last thursday but the new one has the same problem.
Is anyone experiencing this problem too?
I'm not sure if it's a general problem or if I should go back and claim the warranty again .
Here is an example of a photo taken on my room with the lights on to a white paper.
I forgot to say that sometimes the stripes are not red and blue. Instead they are gray like in the picture I attached.
Thank you for your suggestions.
Click to expand...
Click to collapse
this seems like a banding issue to me, which i'm surprised the camera app doesn't include a setting to eliminate. try a different camera app, like camerazoom fx to see if you can correct the problem with software. if it doesnt go away, it may be worth replacing.
I take a lot of pics indoors and they are terrible. No complains about photos taken outside.
I would not care using another app if I could keep the twist to activate thing : /
Sent from my XT1058 using xda app-developers app

Front facing camera issue

So the wifey just got a Moto X last night. Of course I had to play around a bit and found that the front facing camera has issues. Seems the sensor is jacked.
Take a look at the snapshot attached.
I called Moto immediately and they were very good. Setup a ticket and they sent a code to order a new phone for a replacement. They will ship out the phone with return shipping labels via Fed Ex.
Other than that the phone seems great. Just hoping this isn't common. Anyone have the same symptom? While writing this a friend of mine sent me this link...
Ugh....
http://forums.androidcentral.com/moto-x/327473-moto-x-front-facing-camera-issues.html
edif30 said:
So the wifey just got a Moto X last night. Of course I had to play around a bit and found that the front facing camera has issues. Seems the sensor is jacked.
Take a look at the snapshot attached.
I called Moto immediately and they were very good. Setup a ticket and they sent a code to order a new phone for a replacement. They will ship out the phone with return shipping labels via Fed Ex.
Other than that the phone seems great. Just hoping this isn't common. Anyone have the same symptom? While writing this a friend of mine sent me this link...
Ugh....
http://forums.androidcentral.com/moto-x/327473-moto-x-front-facing-camera-issues.html
Click to expand...
Click to collapse
What were the conditions when the camera was on? Mine works very well, but looks similar to that in very dark settings.
fury683 said:
What were the conditions when the camera was on? Mine works very well, but looks similar to that in very dark settings.
Click to expand...
Click to collapse
This exactly. Mine has no problems at all in decent lighting, as soon as it is dark you will see the noise.
Steve-x said:
This exactly. Mine has no problems at all in decent lighting, as soon as it is dark you will see the noise.
Click to expand...
Click to collapse
I expect noise definitely. High ISO with low light and that is understood. But the main issue is that from middle to right the noise has sections where it is more intense. You can actually see where it starts via a line. Like it is layered. There looks like three sections where at a certain point the noise goes up from middle to right.
As far as when the camera is on before taking a snapshot... you can see it as well. Yes in better light it is less intense but the patterns are still there via the beginning line. Almost like the sensor isn't the same from middle to left vs middle to right.

Question Green tint ? Lolz

Just wondering if the green tint issue synonymous on Samsung 2020 panels has continued its trend onto the S21U? Asking for a mate.
Limeybastard said:
Just wondering if the green tint issue synonymous on Samsung 2020 panels has continued its trend onto the S21U? Asking for a mate.
Click to expand...
Click to collapse
Hi.
Haven't noticed any green tinting on my panel yet. Even on the lowest brightness. There is a teeny tiny smidge of motion smearing at the minimum brigntness when scrolling dark web-pages, but that's about the only fault I can find with the screen so far.
enigmaamit said:
Hi.
Haven't noticed any green tinting on my panel yet. Even on the lowest brightness. There is a teeny tiny smidge of motion smearing at the minimum brigntness when scrolling dark web-pages, but that's about the only fault I can find with the screen so far.
Click to expand...
Click to collapse
That’s good to know. Thanks.
Limeybastard said:
Just wondering if the green tint issue synonymous on Samsung 2020 panels has continued its trend onto the S21U? Asking for a mate.
Click to expand...
Click to collapse
I had the S20 (6 different devices). All had a green/red tint issue. The S21 Ultra has a much better display. Mine at least.
iamnotkurtcobain said:
I had the S20 (6 different devices). All had a green/red tint issue. The S21 Ultra has a much better display. Mine at least.
Click to expand...
Click to collapse
Yeah. One of my Note 20 Ultras was more green tintish than the other. I couldn’t stand it, the Oneplus 8 pro also had it slightly. As did the iPhone 12 Pro Max. Thanks for sharing your experience.
adamlee2012 said:
You can change the colour temperature anyway under display settings. If you get a display with green tint just turn down the green and up the red.
Click to expand...
Click to collapse
Cheers. It didn’t quite work that way in practice.
I had the screen show a like a green background for split second , does this mean the screen is starting to get faulty or is it a software issue? I had this phone since launch (for about 4 months now)
oae08 said:
I had the screen show a like a green background for split second , does this mean the screen is starting to get faulty or is it a software issue? I had this phone since launch (for about 4 months now)
Click to expand...
Click to collapse
If it was a one-time occurence, it could be due to anything. Difficult to diagnose it based on a split-second incidence. If it doesn't happen again, don't worry about it. But if the same issue keeps occuring, then it may be worthwhile investigating.
enigmaamit said:
If it was a one-time occurence, it could be due to anything. Difficult to diagnose it based on a split-second incidence. If it doesn't happen again, don't worry about it. But if the same issue keeps occuring, then it may be worthwhile investigating.
Click to expand...
Click to collapse
Its a one-time thing for now, but it got me scared. especially since I am currently having another issue with the phone (its crashing and rebooting randomly).
oae08 said:
Its a one-time thing for now, but it got me scared. especially since I am currently having another issue with the phone (its crashing and rebooting randomly).
Click to expand...
Click to collapse
I saw your post in the other thread. This wouldn't have been a cause of concern in isloation but if you add your reports of system crashes and erratic behaviour, there may be something serious wrong with your phone under the surface. Would'nt be the first time this has happened to someone (at least not me).
This is exactly the kind of situation warranty is for.
I cannot profess to know what you should do next but i can only tell you what I would do faced with your situation. And that is to head to the nearest service centre and explain the issue and ask for a resolution. If that fails, escalate it upwards.
Looks like I jinxed myself by creating this post before receiving my device. Since I got it yesterday it has a very aggressive green to pink tint when slightly tilting the viewing the angel. I sent it back. The lord taketh away green tint and replaced it with this LOLzzz.

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