Issue with camera and flash? - X 2014 Q&A, Help & Troubleshooting

I'm having issues when using the camera with the flash. There is a huge glare across every picture I take.
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Anyone seen this before?

Good God! Looks awful! Make sure the lens is not scratched or dusty.

Could a case be interfering with the flash?

Restola said:
Could a case be interfering with the flash?
Click to expand...
Click to collapse
I thought it might be the case but that is "not the case". The interesting thing is this only happens with the flash. It looks fine when I take a picture without the flash.

Restola said:
Could a case be interfering with the flash?
Click to expand...
Click to collapse
I thought it might be the case but that is "not the case". The interesting thing is this only happens with the flash. It looks fine when I take a picture without the flash and it happens every time I use the flash.

zoid_99 said:
I thought it might be the case but that is "not the case". The interesting thing is this only happens with the flash. It looks fine when I take a picture without the flash and it happens every time I use the flash.
Click to expand...
Click to collapse
I think you should return it, it could be that there is a small hole next to the camera lens so the light from the flash is "leaking" into the lens directly.

So to follow up... I have talked to Motorola support 3 times and sent them images twice. Friday they told me that I had to call back and get level 2 support. Saturday they called me back and asked for the photos again and then they told me they would call back on monday. Monday they didn't call back so I called them and they told me to call Verizon. Thanks Motorola for standing behind your product. I had a totally different experience with the 2013 Moto X and support. Something has changed.

I have the exact same problem. I sent my phone to support 3 days ago.
I'm still waiting for an answer from them. I hope they fix the problem.
Here are some pictures I took (with and without flash): https://plus.google.com/115953391459142635379/posts/gi94rki7KBQ

MaKTaiL said:
I have the exact same problem. I sent my phone to support 3 days ago.
I'm still waiting for an answer from them. I hope they fix the problem.
Here are some pictures I took (with and without flash): https://plus.google.com/115953391459142635379/posts/gi94rki7KBQ
Click to expand...
Click to collapse
So we were the lucky ones. My guess that we will see many more instances of this. Verizon is sending me a new phone and it should be here Thursday. I'm interested to hear how yours works out.

zoid_99 said:
So we were the lucky ones. My guess that we will see many more instances of this. Verizon is sending me a new phone and it should be here Thursday. I'm interested to hear how yours works out.
Click to expand...
Click to collapse
They just sent me a brand new phone! I've tested the flash and it is now working as it should. I hope it works out the same for you too.

MaKTaiL said:
They just sent me a brand new phone! I've tested the flash and it is now working as it should. I hope it works out the same for you too.
Click to expand...
Click to collapse
Verizon sent me a "certified like new" replacement today and it looks like new and pictures with the flash seem to work. I also heard back from Motorola via phone and google+ and they were interested in getting to the root of the problem but now I have to send the phone back to Verizon. Maybe the can get the phone from Verizon.....

Related

Xperia camera completely messed up!? Look at pics.

I have no idea what is causing this but i thought it was a custom rom so i installed stock and this is still here :S
Its bloody weird! and cosmic!!! i mean it makes some things look awesome but clearly my camera has a hardware problem maybe?
not too sure :S
take a looK:
(this was of my pc screen)
cool, lumoeria
solarized
Its not on solarized settings! everything is factory settings!
comeradealexi said:
Its not on solarized settings! everything is factory settings!
Click to expand...
Click to collapse
Whatever your X1 is taking, can we have some?
eek, that's weird.
well, if you really flashed back to stockrom and it's still this way -> what else than hw-failure?
harveydent said:
Whatever your X1 is taking, can we have some?
Click to expand...
Click to collapse
hehe, sounds good!
but first i wanna know if it's effects are reversible without sending my eyes to SE!
caliban2 said:
hehe, sounds good!
but first i wanna know if it's effects are reversible without sending my eyes to SE!
Click to expand...
Click to collapse
There's a cab for that.
not getting any image at all now just a blank screen - gonna do another hard reset - test front camera and back camera - if they are both messed up then i dunno...
The only thing i can think of is me having magnets near my phone???
Do you use HTorch?
Been around any nuclear reactors recently?
Nope - not used htorch - nor nuclear related stuff either lol - must be magnets??
try flashing another rom
if it dont work on stock ones its never gonna work on any others - getting no image at all now - completely failed
That really sucks - you still on warranty? Seems that your sensor went bad - it used to be a big problem with Canon cameras.
comeradealexi said:
I have no idea what is causing this but i thought it was a custom rom so i installed stock and this is still here :S
Its bloody weird! and cosmic!!! i mean it makes some things look awesome but clearly my camera has a hardware problem maybe?
not too sure :S
take a looK:
(this was of my pc screen)
Click to expand...
Click to collapse
niceeeee !
Well i rang SE and they said send it in and they repaur it (like 4th time with this phone (different problems each time) ) i bought it in October 2008
comeradealexi said:
Well i rang SE and they said send it in and they repaur it (like 4th time with this phone (different problems each time) ) i bought it in October 2008
Click to expand...
Click to collapse
for free?
(this message has been too short but isn't anymore now...)
Yea - they fixed crack before for free and when my keyboard stopped working for free - dunno if i will though - cant go another 2 weeks or so without my phone might have to put up with it or do what they did in Flight of the Conchords lol
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rofl...
well, the x1 isn't much smaller than the thing on the pic, isn't it?
i just hope nothing brakes on mine until summer (new phone)... last time it's been at service from nov 12th until jan 8th. never again.
just want to let you know..
i made this pictures around 5 months ago and wondered what the **** was going on
but after a few minutes the camera worked normal again. im 100% sure this is a hardware problem.
i also have this slightly pink area in the middle of some
of the pictures, also a hardware problem

New Touch Screen Digitizer for Motorola Milestone XT720

I found quite a few of these on Ebay. Not sure if it can help.
100% Brand New high quality touch screen for MOTOROLA XT720
Special for MOTOROLA XT720
Brand New - Not pulled from a working phone
Replace your faulty, Scratched,broken or cracked touch screen
Each screen is tested before shipping and sure 100% working
http://shop.ebay.com/i.html?_from=R40&_trksid=m570.l2736&_nkw=xt720+digitizer
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So i shattered my screen on my phone and have been looking into buying a new digitizer but I have not been able to find any guides/videos for doing so. Has anyone had success repairing a cracked screen?
I read on a forum on a different site that someone was attempting to replace the screen but that when it came time to separate the screen from the bezel it got hairy.
Any help would be much appreciated. Using the original blackjack in the meantime and it is killing me!
jigglynuts said:
So i shattered my screen on my phone and have been looking into buying a new digitizer but I have not been able to find any guides/videos for doing so. Has anyone had success repairing a cracked screen?
I read on a forum on a different site that someone was attempting to replace the screen but that when it came time to separate the screen from the bezel it got hairy.
Any help would be much appreciated. Using the original blackjack in the meantime and it is killing me!
Click to expand...
Click to collapse
Here's a video for motorola A855. Not the same but a good starting point. There's more videos to look thru. Read the comments as well, they should be helpful. One dude said he successfully did it with a phillips screwdriver without taking it all apart. Good luck and let us know how it goes!
Awesome thanks for the link. I will be ordering the screen within the next couple days and will post results.
If at all possible I will try to upload a youtube video of the process specific to the xt720.
I also broke the touch, as you have you got mounted?
you made the video ....?
know of a link somewhere manually?
hello thanks.
paoone said:
I also broke the touch, as you have you got mounted?
you made the video ....?
know of a link somewhere manually?
hello thanks.
Click to expand...
Click to collapse
no I didn't make the video, I haven't even used this or broke my screen. Was just trying to help with an Idea. Let us know how it goes if you order one and maybe make your own video? or tutorial.
jigglynuts said:
Awesome thanks for the link. I will be ordering the screen within the next couple days and will post results.
If at all possible I will try to upload a youtube video of the process specific to the xt720.
Click to expand...
Click to collapse
So what's the verdict? Did you order one?
unfortunately I have not had the chance to mess with it yet. I ordered it and its at my house, I am just trying to find the time to break everything down. I also made the mistake of buying a vibrant 4g before I fixed it so I have been even more preoccupied with that. I will try to post results this weekend. Sorry for the delay
Interesting. I want to get one of those. However in my case, its the glass part of the touchscreen thats broken i.e. all touch are still registered as if nothing is wrong. Do I need a digitizer or just a replacement glass lens.? Or is it just one big planel (glass lens + touch digitizer)?

[Q] Screen Died!!! Half screen turned Black by itself! anyone had same problem!?

yesterday i was using the phone to surf the web.suddenly the right side of the screen turned black. after rebooted still the same.
this phone has never been dropped or water damaged,but whats causing this problem?! or is has anyone heard of any simliar problems like this from before??
been to the place where i bought it ,got told it wil be sent to repair department being checked and get back to me.possible will get a replacement or repaired...
anyone has seen anything like this before?! I HAVE NOT! !wtf htf!
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?????
It's an hardware problem, not software...
So, no, i never see this prob.
That's weird... but I would have taken a lot of highres photos showing no damage on the device... never know what the "repair" dept will do
Sent from my Nexus 10 using Tapatalk HD
altimax98 said:
That's weird... but I would have taken a lot of highres photos showing no damage on the device... never know what the "repair" dept will do
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
what do you mean. why would you take hd photos of it before handling over to the repair dpt?
rikki_sun said:
yesterday i was using the phone to surf the web.suddenly the right side of the screen turned black. after rebooted still the same.
this phone has never been dropped or water damaged,but whats causing this problem?! or is has anyone heard of any simliar problems like this from before??
been to the place where i bought it ,got told it wil be sent to repair department being checked and get back to me.possible will get a replacement or repaired...
anyone has seen anything like this before?! I HAVE NOT! !wtf htf!
Click to expand...
Click to collapse
Interesting you should mention this. I've seen a similar issue, but only when running a single app called "Bubbles". When the game starts the screen shows up for a second like below, and the game itself runs very slowly. I think something about the graphics doesn't like the One. Have you installed anything that might interfere with the graphics?
I would hard reset the phone before sending it back.
stevedebi said:
Interesting you should mention this. I've seen a similar issue, but only when running a single app called "Bubbles". When the game starts the screen shows up for a second like below, and the game itself runs very slowly. I think something about the graphics doesn't like the One. Have you installed anything that might interfere with the graphics?
I would hard reset the phone before sending it back.
Click to expand...
Click to collapse
no.i dont have that app installed. besides i was watching youtube video on the phone when it happened.
if you watch closely,you can reaslize, in my pic ,the way the black part it has in the screen is different from the black in your pic, mine is more like "unevenly" pixel broken,as its not a regular rectangular shape like your "black".
i did hard reset.
its totally gone.
thanks for your concern.
rikki_sun said:
no.i dont have that app installed. besides i was watching youtube video on the phone when it happened.
if you watch closely,you can reaslize, in my pic ,the way the black part it has in the screen is different from the black in your pic, mine is more like "unevenly" pixel broken,as its not a regular rectangular shape like your "black".
i did hard reset.
its totally gone.
thanks for your concern.
Click to expand...
Click to collapse
Glad it worked out. Concur that the issues are different. Since mine only happens in that one app, I don't think I have a problem with the phone.
stevedebi said:
Glad it worked out. Concur that the issues are different. Since mine only happens in that one app, I don't think I have a problem with the phone.
Click to expand...
Click to collapse
nono, sori bro i mean "its totally gone"means the screen its totally gone. which means is totally broken..hah
i had to do the factory reset to erase all my personal info and send it to the repair dptment. :laugh:
rikki_sun said:
nono, sori bro i mean "its totally gone"means the screen its totally gone. which means is totally broken..hah
i had to do the factory reset to erase all my personal info and send it to the repair dptment. :laugh:
Click to expand...
Click to collapse
Oh, sorry. I thought a reset fixed it! I hope it works out.

[Q] LG G watch R Pixelated Display

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My LG G Watch R is stuck in this screen. After I did a restore the other day the screen has been stuck like this. It managed to come back once for about a minute but then went right back to this screen. The watch was a gift to me at Christmas this year so I'm not sure about returning it. Anyone else have this problem and managed to fix it? Help would be very much appreciated.
I've got the same problem with you, hope someone can help me. I appricate.
If you hold the button down to reset, does it change anything?
I would occasionally see this on my phone after a bad ROM flash. Can you get to the bootloader or recovery and see the screen fine? If so, you try a factory reset from there, flash the factory images here, or install an Urbane port here.
miffymiffy said:
If you hold the button down to reset, does it change anything?
Click to expand...
Click to collapse
It vibrates, powers off, then turns itself back on with the same image.
jhnewton84 said:
I would occasionally see this on my phone after a bad ROM flash. Can you get to the bootloader or recovery and see the screen fine? If so, you try a factory reset from there, flash the factory images here, or install an Urbane port here.
Click to expand...
Click to collapse
No, the screen does not work whatsoever, so I am unable to get to the bootloader.
Same issue here, then screen would only light up with pink pixels, and some black. would boot on the dock in the same way. Sent into lg, waiting on the diagnosis currently. not sure if it is fixable or what. I will update when I get some news. One thing I can say is they paid for the shipping there, so at least that was covered.
Information...
ejl2002 said:
Same issue here, then screen would only light up with pink pixels, and some black. would boot on the dock in the same way. Sent into lg, waiting on the diagnosis currently. not sure if it is fixable or what. I will update when I get some news. One thing I can say is they paid for the shipping there, so at least that was covered.
Click to expand...
Click to collapse
Could you possibly give me the info on how to contact LG about this same issue so I can send my G Watch R in to get diagnosed? Thank you in advance for any help you can provide.
Got my watch back, looks like the guts were replaced, my screen was scratched, it is no longer.It was repaired under warranty which I was surprised as I had no receipt anymore. My only problem is I sent it all in the original box, they only sent back the watch and band. I have been waiting over 2 weeks for them to see if they can find my charging dock and original box. I am no longer holding my breath. I bought a new dock from amazon, and if they send my original, I will just have a spare.
to send in the watch, google lg repair, then you can fill out the form to get a RMA. They even pay the shipping both ways. Takes a while, just be forewarned.
ejl2002 said:
Got my watch back, looks like the guts were replaced, my screen was scratched, it is no longer.It was repaired under warranty which I was surprised as I had no receipt anymore. My only problem is I sent it all in the original box, they only sent back the watch and band. I have been waiting over 2 weeks for them to see if they can find my charging dock and original box. I am no longer holding my breath. I bought a new dock from amazon, and if they send my original, I will just have a spare.
to send in the watch, google lg repair, then you can fill out the form to get a RMA. They even pay the shipping both ways. Takes a while, just be forewarned.
Click to expand...
Click to collapse
do you know how the process when when you called in to get it fixed?
Just call or fill out the form, tell them it is broken, and go from there. pretty easy process. Whatever you do, only send the watch, no box or charging base, I went through hell and 2 months to get them to send me the base they claimed they never received. I ended up buying one because I lost hope. I now have 2 charging bases, so I guess it worked out.

Front camera off centerd. Should I care?

Hello.
So recently got my replacement of note 5 due to screen issue.
This unit is perfect the only problem is my FFC is off centerd towards bottom left.
Its not blocking picture or anything.
Just getting ocd.
So guys should I care? If the ffc is off centerd?
Posting a pic might help.
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These are the two picture.
Doesn't look like its a major thing. You should take it to a Samsung Repair Center... They should be able to fix and give it back.
Well actually its not blocking pictures in anyway.. So debating should i take it for repair or not.
Ctechie said:
Well actually its not blocking pictures in anyway.. So debating should i take it for repair or not.
Click to expand...
Click to collapse
I had OCD just like you. I would take it. And I don't think you'll be charged for it. Its a brand new device.
aakaashjois said:
I had OCD just like you. I would take it. And I don't think you'll be charged for it. Its a brand new device.
Click to expand...
Click to collapse
Just 2 days ago got a brand new replacement for small tiny reason, afraid they might replace again and i get the bigger issue this time.
Ctechie said:
Just 2 days ago got a brand new replacement for small tiny reason, afraid they might replace again and i get the bigger issue this time.
Click to expand...
Click to collapse
My S3 had a similar problem, but for the back camera. They fixed it in half hour. That's why I suggested taking it repair center.
Oh ya! Rear is actually easier to fix.. For front they will need to replace the screen or. The whole unit. Thats why debaiting.
Ctechie said:
Oh ya! Rear is actually easier to fix.. For front they will need to replace the screen or. The whole unit. Thats why debaiting.
Click to expand...
Click to collapse
That could be a problem... since its not doing anything go photos. You can just keep it then. Changing the whole unit is a big hassle
Sent from my Note 5 SM-N920G using Tapatalk
My experia z1 with exact same issue.. But going strong fr years.
Would love to know other people thoughts as well.
my note 5 looks the same. it seems like the lens they are using causes it to look like off centered. Don't worry about it. Better that then them trying to dissemble the whole phone for one camera that has no defect.
Octa_core said:
my note 5 looks the same. it seems like the lens they are using causes it to look like off centered. Don't worry about it. Better that then them trying to dissemble the whole phone for one camera that has no defect.
Click to expand...
Click to collapse
I think you are right.
As the camera is working perfectly fine. It will be horrundus to sent the phone for repair. Just now I have to try controlling my damm ocd.
OCD stinks! Thanks for making me check mine. It is slightly off. Nothing to worry about. My Lumia 1520 rear camera was way off and I never had an issue. It should be fine as long as there is no vignette. ?
LateForDinner said:
OCD stinks! Thanks for making me check mine. It is slightly off. Nothing to worry about. My Lumia 1520 rear camera was way off and I never had an issue. It should be fine as long as there is no vignette.
Click to expand...
Click to collapse
Have you seen my front camera pic i attached ? Do you think its way off center? Should i be worried? I know it dosent harm anything just my damm ocd.
It probably won't make difference unless your phone is pointing at an extreme angle to the sun to cause adverse vignette shading. I liken it to that micro scratch on the screen you never noticed until that one day when the sun hit it just right. Now you can't take your eyes off it...LOL!
Well, if it's a $50 phone I wouldn't care but for me it's a $1000+ phone so yeah they can fix/replace it until I get what I paid for....a premium phone.
Sent from my SM-N920I using Tapatalk

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