Indexservice? Causing severe battery drain. - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

What is Indexservice and why is it killing my battery? Anyone else having this problem?
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Idk, I'm gonna freeze it in Titanium and see if anything fun happens.

Post back with what you discover.

Been frozen since I posted. Haven't noticed any difference.

busab said:
What is Indexservice and why is it killing my battery? Anyone else having this problem?
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This looks like it was an issue with some Note 3s and trouble with PDF files, causing the indexservice to run constantly. Google "android indexservice" and read to your heart's content about the frustration.
Seems to be related to pdf files or 64 Gb microSD cards or trying to index large Dropboxes. Or maybe something else. You may have to try several things that seemed to help others.

Unless you're searching your files for particular text strings often, indexing is not really required (it speeds up searches of your files). I have it disabled on all my computers ( computers have it also) and phones since it uses battery, cpu cycles and space. On brand new phone it could take a while to index all files from scratch, so it doesn't have to be that infamous pdf indexing bug, but very well it could be. You need root to freeze it, or you could force stop it without root, but it will restart later. unfortunately I don't think you can turn it off, like some other apps in apps manager.

Well it's still frozen on mine and nothing has changed lol.

devynbf said:
Well it's still frozen on mine and nothing has changed lol.
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Kill the process. That should last until you next boot (or run certain apps that trigger the indexing service).

I only had the problem on the first night. Since then it's been fine. Also you can put it in power saving mode. Just use the minimum setting so you won't notice that much different.

On my Note 4 I deleted all pdf's from my sd card and the indexservice battery drain has stopped. I opened the My Files app, opened Documents and deleted the pdf's from there. I backed them up first to Dropbox so no worries there.

Hi guys , same is happening to me . I think it starts after last update couple days ago . Which version of Note 4 you got ? My si Snapdragon version . I try pull out micro sd card but no change index service is still running and eating my nattery. I also try stopped the proces it helps but only for some time after some time it starts automaticaly . Have you tried factory reset ? Any help ? "sorry for my poor english"

Bad PDF files on your card will cause this, just like corrupted music/videos will cause the media scanner to run out of control. Delete the PDFs, restart the phone, and you should be fine.
i would freeze the indexing service too though. It's not a critical function.

Thank you . You was right , it was corrupted downloaded apk instalation file. After I deleted that file there is no more indexing battery drain.

bluepeter said:
Thank you . You was right , it was corrupted downloaded apk instalation file. After I deleted that file there is no more indexing battery drain.
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before the most recent update received Monday, everything was fine.. now its eating my battery alive with or without the memory card. havent done a factory reset as of yet, because well.. factory reset. completely stock & unmodded as well. now what?

i ran into this problem after i moved my SanDisk Micro SD (32gb) card from my T-Mobile Samsung Galaxy Note 3 to my new T-Mobile Samsung Galaxy Note 4 and about an hour later noticed that the battery was down from 100% to 88%. i checked the batter usage and showed that the IndexService process was running constantly.
i talked to T-Mobile Customer Care and Sumsung Technical support but could not resolve the problem. both recommended to just remove the card and not use it - defeats the purpose of expanded memory. i also purchased a new Samsung EVO micro SD (32gb) card, formatted on the phone, transferred my folders and files, and had the same result.
after countless time talking to T-Mobile, chats with Samsung, and searching Note 4 and Android forums, i found a member (worwig) who said he resolved the issue by renaming his directories by putting a period in front of the name (ie: MyMusic became .MyMusic).
i decided to try this. after i renamed my folders to start with a period, i noticed that they were hidden to the Android system, so i had to change the MyFile setting to show hidden files. i powered off my phone, charged to 100%, and started it up again, and the IndexService process was gone. i think that the Android system (4.4.4) does not like non-system folders on the micro SD card.
people who just use the micro SD card to store the pictures and video taken by the phone should not have this issue unless they create their own folders and place files in them. for me i like to have folders to organize my files (t does not matter the type of files on the card: .doc, .xls, .pdf, .mp3, .wmv, etc).
so if you do put a micro SD card in your phone and have non-system folders to organize your content, you will need to rename them to start with a period (ie: MyMusic becomes .MyMusic) so the Android system does not see them and the IndexService process will not run. you will also need to change MyFiles setting to show hidden files.
my Note 4 is working the way it should and the battery life is awesome.

bottomfisher said:
i ran into this problem after i moved my SanDisk Micro SD (32gb) card from my T-Mobile Samsung Galaxy Note 3 to my new T-Mobile Samsung Galaxy Note 4 and about an hour later noticed that the battery was down from 100% to 88%. i checked the batter usage and showed that the IndexService process was running constantly.
i talked to T-Mobile Customer Care and Sumsung Technical support but could not resolve the problem. both recommended to just remove the card and not use it - defeats the purpose of expanded memory. i also purchased a new Samsung EVO micro SD (32gb) card, formatted on the phone, transferred my folders and files, and had the same result.
after countless time talking to T-Mobile, chats with Samsung, and searching Note 4 and Android forums, i found a member (worwig) who said he resolved the issue by renaming his directories by putting a period in front of the name (ie: MyMusic became .MyMusic).
i decided to try this. after i renamed my folders to start with a period, i noticed that they were hidden to the Android system, so i had to change the MyFile setting to show hidden files. i powered off my phone, charged to 100%, and started it up again, and the IndexService process was gone. i think that the Android system (4.4.4) does not like non-system folders on the micro SD card.
people who just use the micro SD card to store the pictures and video taken by the phone should not have this issue unless they create their own folders and place files in them. for me i like to have folders to organize my files (t does not matter the type of files on the card: .doc, .xls, .pdf, .mp3, .wmv, etc).
so if you do put a micro SD card in your phone and have non-system folders to organize your content, you will need to rename them to start with a period (ie: MyMusic becomes .MyMusic) so the Android system does not see them and the IndexService process will not run. you will also need to change MyFiles setting to show hidden files.
my Note 4 is working the way it should and the battery life is awesome.
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THANK YOU! One question to clarify tho, just the cards root directory folders get renamed or every subfolder as well?

Hello tb21666,
because i changed the storage location of the pictures and videos taken by the phone camera to the memory card, the Android System added these system folders that i did not rename: Android, Camera, DCIM, and LOST.DIR. i only renamed my person folders but not any sub-folder within them.
for example, i have a main folder called Music with many sub-folders for each artist - i only renamed the main folder (Music to .Music) and did not rename the sub-folders. just remember to change the File settings to show hidden files.
another thing that i noticed was that these renamed folders are invisible to Windows when you connect your phone via the usb cable. changing the view settings does not show them either.
hope this helps and makes sense.

bottomfisher said:
Hello tb21666,
because i changed the storage location of the pictures and videos taken by the phone camera to the memory card, the Android System added these system folders that i did not rename: Android, Camera, DCIM, and LOST.DIR. i only renamed my person folders but not any sub-folder within them.
for example, i have a main folder called Music with many sub-folders for each artist - i only renamed the main folder (Music to .Music) and did not rename the sub-folders. just remember to change the File settings to show hidden files.
another thing that i noticed was that these renamed folders are invisible to Windows when you connect your phone via the usb cable. changing the view settings does not show them either.
hope this helps and makes sense.
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Click to collapse
Yeah, I figured all that out myself last night via trial & error waiting for a reply. Thanks tho! You don't know how much the initial solution has helped not only myself but countless others. Cheers!

Related

"Not enough memory delete some items"

Hello,
I am new with Android and I need your help...
I recently bought the 8GB galaxy s. I have about 13 applications installed from the market in the internal sd and I have bought an external sd of 16GB yesterday where I placed all my music and photos. Suddenly today I try to open the galery and the "Not enough memory delete some items" comes up. I checked the internal SD card and from a total og 5.78GB I now have 160kb left!!! I checked where alla the spce went and it went to a file called Adroid. I think this happened since I put the external sd. Does anyone know what might have happened..
Thanks,
Chryssa
Make sure that the directory you copy your music files are really the microsd card. Lots of people get confused between these two directory.
Other than that check what directory in the android directory are taking up the space. The name of the directory will often correspond to the application.
Sent from my GT-I9000 using XDA App
kcharng said:
Make sure that the directory you copy your music files are really the microsd card. Lots of people get confused between these two directory.
Other than that check what directory in the android directory are taking up the space. The name of the directory will often correspond to the application.
Sent from my GT-I9000 using XDA App
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Thanks for replying. The directory is the right one. I found the problem the file named Android which had inside a folder named Data and in there com.cooliris.media- cache was eating all my free space for thumbnails of photos! I deleted itand I got back all the space with no problems. I wonder why it did that though....
Chryssa
Bug most likely. Glad you resolved the problem.
Sent from my GT-I9000 using XDA App
Keep in mind there is a different between RAM (512Mb) and Storage space (8GB).
the error message could also have been referring to not enough RAM memory, rather than not enough Storage memory.
chryssa33 said:
Hello,
I am new with Android and I need your help...
I recently bought the 8GB galaxy s. I have about 13 applications installed from the market in the internal sd and I have bought an external sd of 16GB yesterday where I placed all my music and photos. Suddenly today I try to open the galery and the "Not enough memory delete some items" comes up. I checked the internal SD card and from a total og 5.78GB I now have 160kb left!!! I checked where alla the spce went and it went to a file called Adroid. I think this happened since I put the external sd. Does anyone know what might have happened..
Thanks,
Chryssa
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Click to collapse
I get this message from time to time recently as well. I have lots of ram space left and lots of internal memory left as well. Whenever I get this message, the phone cannot read the internal and external sd cards. I usually solve it by wiping cache.
Anyone else with this issue?
Yes! I just tried to download an app yesterday, and the phone told me I did not have enough space. I have 1.7 GB left of internal storage not to mention the 1.6 GB of Internal SD card storage. Any idea what is causing this?
trekki said:
Yes! I just tried to download an app yesterday, and the phone told me I did not have enough space. I have 1.7 GB left of internal storage not to mention the 1.6 GB of Internal SD card storage. Any idea what is causing this?
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Move some apps to the sd card.
Thanks, now my Problem has been solved.
delete the Market Updates. It will revert back to the Old MArket but you will be able to install new apps.
i'm a iphone user, but i'm a IT so very often i got android phones in my hands for maintenance, updates and stuff related
i got an s2 sgh-i898, it was having issues about 'not enough internal memory' i bought a 16Gb SD card and do the required steps to change al the downloaded stuff transferred to the SD card, and set up (via command line) the phone, so the next items will always be installed in the SD card, but now i got the same problem and the same issue of low memory, i have done the cache cleaning and yet it still shows that had around 70Mb free space, now i'm wondering what else could be eating so much memory??
diras2010 said:
i got an s2 sgh-i898,
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wrong place, go here for S2
You , YES! you are an " Android ".
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diras2010 said:
i'm a iphone user, but i'm a IT so very often i got android phones in my hands for maintenance, updates and stuff related
i got an s2 sgh-i898, it was having issues about 'not enough internal memory' i bought a 16Gb SD card and do the required steps to change al the downloaded stuff transferred to the SD card, and set up (via command line) the phone, so the next items will always be installed in the SD card, but now i got the same problem and the same issue of low memory, i have done the cache cleaning and yet it still shows that had around 70Mb free space, now i'm wondering what else could be eating so much memory??
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apps have also big data.
try to delete some apps or app data.
Where are only 70MB free space? which mountpoint?
diras2010 said:
i'm a iphone user, but i'm a IT so very often i got android phones in my hands for maintenance, updates and stuff related
i got an s2 sgh-i898, it was having issues about 'not enough internal memory' i bought a 16Gb SD card and do the required steps to change al the downloaded stuff transferred to the SD card, and set up (via command line) the phone, so the next items will always be installed in the SD card, but now i got the same problem and the same issue of low memory, i have done the cache cleaning and yet it still shows that had around 70Mb free space, now i'm wondering what else could be eating so much memory??
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Media Scanner eating the battery on my N7

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I first became concerned when after sitting with the screen off for 2 hours, the N7 was hot and had lost 45% of its charge.
I think I know what is going on. Jelly Bean apparently is completely ignoring the .nomedia file in some folders that have massive numbers of files. In particular, Backcountry Navigator, which automatically creates a .nomedia file in its folder, has 60,000 map tiles, and I think the media scanner is trying to scan all 60,000 tiles while the N7's screen is off. The Tegra 3 never gets to use any of its power saving features because it is kept constantly busy. *ALL* my other Android devices, the BCNAV folder is ignored by media scanner, and they last a long time with the screen off.
That does look odd. Bumping this so maybe someone with more knowledge on the subject can weigh in.
I also just noticed this media server thing taking bigger portion of battery today which was not present before. Mine is media server not media scanner.
If I remember correctly, it was not there before. Any idea?
Sent from my Nexus 7 using xda premium
More info here: http://forum.xda-developers.com/showthread.php?p=29461446
Salty Wagyu said:
More info here: http://forum.xda-developers.com/showthread.php?p=29461446
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Thanks for the link but sadly it isn't any help. Before posting here I did an exhaustive Google search and tried all of the "fixes" to no avail.
The .nomedia file is completely ignored. I have cleared the cache, cleared the data, force stopped and rebooted several times. I am in the process of moving all the map tiles off to an external drive to verify that they are causing the problem. I can only get about 20,000 at a time before the battery dies. I tried moving them off via wifi so I could keep it plugged in but that was taking way too long.
DrHenley said:
Thanks for the link but sadly it isn't any help. Before posting here I did an exhaustive Google search and tried all of the "fixes" to no avail.
The .nomedia file is completely ignored. I have cleared the cache, cleared the data, force stopped and rebooted several times. I am in the process of moving all the map tiles off to an external drive to verify that they are causing the problem. I can only get about 20,000 at a time before the battery dies. I tried moving them off via wifi so I could keep it plugged in but that was taking way too long.
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What makes you think it's ignoring the .nomedia files? If it was ignoring them them you would see a lot of random images in your gallery and random sound files in Google play.
Did you check to see which media process is actually in use, and that it is actually the media scanner process? Also check that the process isn't stuck in a restarting loop.
The most common problem for something like this is a corrupt image/song/movie that it's trying to scan.
adb pushed from my nexus 7
scuba156 said:
What makes you think it's ignoring the .nomedia files? If it was ignoring them them you would see a lot of random images in your gallery and random sound files in Google play.
Did you check to see which media process is actually in use, and that it is actually the media scanner process? Also check that the process isn't stuck in a restarting loop.
The most common problem for something like this is a corrupt image/song/movie that it's trying to scan.
adb pushed from my nexus 7
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Yes, random images in gallery, like map tiles, and none of my pictures from the DCIM folders.
I moved off all of the map tiles (took two days) and today things are back to "normal".
YES, absolutely the Media Scanner was causing it and YES, it was ignoring the .nomedia file in the BCNAV folder. Because the folder starts with "B" media scanner never got to my DCIM folder. Now without the 60,000 map tiles in the BCNAV folders, Media Scanner completes its scan quickly and doesn't eat the battery.
The test today showed a dramatic difference.
Before:
60,000 map tiles in the BCNAV folder (which had a .nomedia file in it from the getgo)
WIFI Off
GPS Off
after a few hours with the screen off, the device was hot.
After:
no map tiles in the BCNAV folder
WIFI On
GPS On
after a few hours with the screen off, the device was cold
Interesting... in another thread, Media Server was draining the battery pretty quickly, but it appears to be the fault of an OTG adapter with a device plugged in. I'm assuming you had nothing plugged into the USB the first time?
Sent from my Nexus 7 using xda app-developers app
Chinpokomon said:
Interesting... in another thread, Media Server was draining the battery pretty quickly, but it appears to be the fault of an OTG adapter with a device plugged in. I'm assuming you had nothing plugged into the USB the first time?
Sent from my Nexus 7 using xda app-developers app
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Nope, nothing plugged in. Screen was off, WIFI was off, GPS was off, Bluetooth was off, and yet the CPU was running full bore for hours.
The problem still hasn't resurfaced. I'm going to start moving map tiles back onto the device and see what happens...
I left the map tiles off of the device for a week, and never experienced any problems. Then a couple of days ago I moved about 40,000 tiles back on the device.
Now Media Scanner is eating the battery again. I'm going to leave it with the screen off overnight starting with a full charge and check again in the morning...
DrHenley said:
I left the map tiles off of the device for a week, and never experienced any problems. Then a couple of days ago I moved about 40,000 tiles back on the device.
Now Media Scanner is eating the battery again. I'm going to leave it with the screen off overnight starting with a full charge and check again in the morning...
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Click to collapse
Surely you have them marked .nomedia right? Media scanner shouldn't look at them at all.
khaytsus said:
Surely you have them marked .nomedia right? Media scanner shouldn't look at them at all.
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Click to collapse
OP stated in several posts he had the .nomedia file in the affected directories. Just to clarify, OP, is your .nomedia file zero bytes as required?
Where did u guys find the map tiles?
Yes, they are 0 byte files. I have the same apps (Backcountry Navigator and Maverick) on four other tablets and a phone and I don't have this problem on them. (Ice Cream Sandwich, Honeycomb, Gingerbread and Froyo)
I used Maverick to get the tiles. It's the only way I know of to get Bing Map tiles. It's a rather tedious job...
I just tested it again. I charged the tablet, turned it on, put it in Airplane Mode, and turned off the screen. Media Scanner ate 10% of the battery in just two hours - Screen off, WIFI off, GPS off, Bluetooth off. I think I'm going to try calling Google about this.
Here is the FINAL PROOF that Media Scanner is trying to scan the map tiles, disregarding the .nomedia files in the folders:
On first bootup the battery went from 100% down to 89% in two hours - IN AIRPLANE MODE with the screen off.
Then after renaming the folders containing the map tiles, the battery went from 89% to 88% in 8 hours. Renaming the folders stopped Media Scanner cold.
I have seen scattered reports about this problem with JB, but nobody has gotten to the bottom of it yet. There is speculation that it has something to do with the "/storage/sdcard0" location for the internal fake sdcard.
Glad I don't use Backcountry Navigator anymore.. Switched to Locus about a year ago.
khaytsus said:
Glad I don't use Backcountry Navigator anymore.. Switched to Locus about a year ago.
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Click to collapse
If I could get the same detailed imagery in a database file that would definitely make like easier. The only problem is that with Locus I can't seem to find a way to get the same level of detail.
Here is a screenshot of both Locus and BCNav showing 33.21773,-90.38529 at the highest zoom level in each. I'm using Mapquest satellite for Locus and Bing Satellite for BCNav (obtained via Maverick)
I tried using the Maverick tiles in Locus but it didn't recognize them as a map. BCNav does. But that doesn't solve the problem. A database file containing the map tiles would make my life 10 time easier because transferring 60,000 tiles takes two days...:silly:
In the tablets and phone with sdcard slots, I simply shut down, pull the microsd, pop it in a card reader on the computer and sync it up. Then pop it back into the table and start it up. BCNav lets me use the map tiles directly off of the microsd without having to transfer them.
Most likely cause to me is a bad .nomedia file. Trailing blank in the filename or something. Delete the one you have and create a new zero length one with correct permissions. You have tried about everything else...
Sent from my Nexus 7 using xda app-developers app

Files disappeared,

Yes, I know how to use google, yes, I tried many things now and I don't know where else to look for help so I'm asking here, a place with many smart heads full of ideas.
I was doing pretty normal thing on my phone this morning, just trying to copy all the files from internal memory onto the PC. Of course I couldn't do that thanks to "Unspecified error" during copying some of the folders, including Downloads and DCIM. I managed to copy only some of the files from internal storage. I thought a reboot might help. And so the nightmare began. All the other files I wanted to copy disappeared from gallery and Total Commander. They must be on the phone though, as there is something on the phone that uses 2gb of memory. I did not delete them, the system just fails to see them. I already tried deleting all the ".nomedia" files, clearing cache and data from Media Storage app, disabling it, rebooting and enabling again but it was of no use. I'm helpless and I don't know what to do, why did android even do this? I lost a lot of photos and images and I'm really upset about that. Any ideas what to do? The phone is not rooted, never played with software in it, it's updated to 5.1
Download any File Manager from Play Store, check if the files are on the phone memory. If not, well, they are somehow lost. Maybe you cut-paste them onto your PC, and the files were deleted, but you got an 'unspecified error' on moving.
Thanks a lot for a response. I use Total Commander on every android phone I had, I can see that my files look like they disappeared completely, android just generated empty generic folders ("Pictures etc) after I cut off the previous folders along with their content so I saved a little bit that I could. On the other hand something is occupying 2gb of data but the phone refuses to show what, so there is a chance my files are there. After copying the whole content of the phone to the folder on desktop it just shows it weight few hundreds KB. I'll be trying to use some recovery software for android. The question is how did this happen at all? It had no right to happen, what if this happened to someone who has completely no idea about that stuff? Who's to blame and who's responsible for helping such a person? Motorola? Google? Anyway, this is the last phone with no micro-sd card slot I used. A memory card is the best backup
You COULD recover your files even if they were deleted if Android still had a mass storage mode. I don't think any of the data recovery softwares play nice with the MTP transfer that android offers. Of course, the SD card is infinitely better, but a rarity these days. I am sorry for your lost data. You seem like you did everything within your reach to get it back.
EDIT: Just to be sure, did you cut-paste the folders on your PC from phone, or just copy-paste. It might be possible for files to be deleted in cut-paste, if some error occurs in copy.
Thanks for contributing. It seems Google knows better then any of us what we need and there's no more Mass Storage option which gives free access to memory. Unfortunately I don't have that option. First I ensured which files are not affected by error by trying to copy them folder after folder. Then there were left files I couldn't copy, it was DCIM with most recent photos (unfortunately) and download where I kept lots of images with cool infographics found on the internet. I thought a reboot would help to get access to them and you know the rest. Files were there no longer. I'm seriously considering switching to Windows Phone, it seem it's too much to ask for a phone that just "werks" nowadays...I have a painful lesson to use memory card as well as cloud synchronizing but didn't give up yet, still trying anything I can I also wrote to Motorola with help request but I don't think they'll help me any better than people here, although it's more their responsibility to fix that stuff, the phone is barely 6 months old.

My Files, Get more space confusion.

I was inside the Samsung tool My Files, then option Get more space.
It informs me that I have approx 4gb of duplicate files that I can clean up.
I am presented with a list of duplicates and their folder location. I don't understand how a same file name can be duplicated within the same folder. I have attached screenshot with highlights next to them. Thought I'd ask before deleting.
I'm assuming I'd check one of each duplicate and the system will then delete them. But like I said how can there be a same file name within the same folder ?
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I would read the SD card on my computer and do clean up manually, after checking card for errors. IMO whole Android file system is messed up, it doesn't show whole folders I know I have on my card. It was showing duplicate folder on mine as well, one was original folder I copy manually from older phone, another folder was actually linking to my google backup of the same folder from my older phone, with some files actually downloaded and some in the cloud. To make things worse once I deleted some files from cloud, it synced and deleted those files from the device as well. I got so confused, I had to shut down auto cloud backup and sort files manually, but I had 3 devices linked to the same google account. I suspect something similar is happening on your device.
pete4k said:
I would read the SD card on my computer and do clean up manually, after checking card for errors. IMO whole Android file system is messed up, it doesn't show whole folders I know I have on my card. It was showing duplicate folder on mine as well, one was original folder I copy manually from older phone, another folder was actually linking to my google backup of the same folder from my older phone, with some files actually downloaded and some in the cloud. To make things worse once I deleted some files from cloud, it synced and deleted those files from the device as well. I got so confused, I had to shut down auto cloud backup and sort files manually, but I had 3 devices linked to the same google account. I suspect something similar is happening on your device.
Click to expand...
Click to collapse
That's concerning, glad I checked here first before selecting all and pressing delete. I remember once doing this and a S6 edge or S7 in respect to temp files or unused files, and it deleted all my pics on my SD card LOL.
So in essence, it's best to the file house keeping on a PC.
Is there a utility that once I connect my SD card to the PC , it can scan for duplicate files. I'm sure over time my backups and manual copying and pasting has generated a few duplicates of pics and videos and mp3 files.
Cheers.
Sent from my SM-N950U using Tapatalk
It's a personal choice: I like to have full control of everything myself and often automated things often don't work the way I want them or expect them to work. I had to delete some pics from Google cloud, because I was running out of allocated space and since at some point I had 3 or maybe even 4 devices linked to the same account, some stuff was duplicated. Didn't expect deleting one set would delete second as well. I'm sure there are simple rules you need to follow and it should work fine. But I don't want to bother. I think you copy folder manually to SD card and after activating, google linked backed up folder from cloud as well, but I'm guessing here. That's why I would check on the computer and see what folders are actually there, I've seen folders or even whole cards showing as duplicate, when they weren't.
pete4k said:
It's a personal choice: I like to have full control of everything myself and often automated things often don't work the way I want them or expect them to work. I had to delete some pics from Google cloud, because I was running out of allocated space and since at some point I had 3 or maybe even 4 devices linked to the same account, some stuff was duplicated. Didn't expect deleting one set would delete second as well. I'm sure there are simple rules you need to follow and it should work fine. But I don't want to bother. I think you copy folder manually to SD card and after activating, google linked backed up folder from cloud as well, but I'm guessing here. That's why I would check on the computer and see what folders are actually there, I've seen folders or even whole cards showing as duplicate, when they weren't.
Click to expand...
Click to collapse
I was hoping their was something that could scan my SD card when used in the PC to show me of duplicate files and thus allowing me to delete duplicates.
I've got duplicates for sure on that SD card, but they are scattered in various folders and sub folders.
Sent from my SM-N950U using Tapatalk
In the past I used portable application called CloneSpy (portable applications don't have to be installed, you can run it from memory stick, or just copy folder to hard drive, click on .exe file to run, just delete folder after you done, since there is no installer, you won't have your google search changed to something else etc.), but I'm sure there are many more, probably more capable programs. You can choose to search for duplicate name, exactly same size or both etc. Just make sure you scan it with antivirus (I never had a problem, but you never know) and should be self explanatory, there is also help file and probably test run it on some less important data first.
Also, you could simply back up your SD to computer and just let the Android clean it up, just like it shows on the screen, but either cancel sync with Google, or at least go airplane mode, since I'm not sure how would deleting double files affect google back up and vice versa, but at least you would have back up on your computer.
http://www.portablefreeware.com/index.php?q=clonespy&m=
Cheers, yes those folders with photos and music etc are not synched with Google. The only folders I generally have synching when WiFi is on are the pictures and download folders via Google photos only. So essence the photo folder is soley used for when I take an image with the device.
I'll take a look into duplicate file scanning apps.
Cheers.
Sent from my SM-N950U using Tapatalk
I get a few duplicates also. Except mine is not showing like yours. My duplicates are in hidden folders within the folders of the original pics in folders called .hidenCustom. I just ignored it but I did wonder why it was only for a few of my pics & not many more.
I just checked again right now & I do have just one pic that is a duplicate showing in the same folder with the same file name.
I'm curious now. The next time I backup my SD card on the computer I'm going to try deleting to duplicates through the phone to see what happens.
shouren04 said:
I get a few duplicates also. Except mine is not showing like yours. My duplicates are in hidden folders within the folders of the original pics in folders called .hidenCustom. I just ignored it but I did wonder why it was only for a few of my pics & not many more.
I just checked again right now & I do have just one pic that is a duplicate showing in the same folder with the same file name.
I'm curious now. The next time I backup my SD card on the computer I'm going to try deleting to duplicates through the phone to see what happens.
Click to expand...
Click to collapse
Recommend any apps that can scan folders and subfolders for duplicate files ? Cheers
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Recommend any apps that can scan folders and subfolders for duplicate files ? Cheers
Sent from my SM-N950U using Tapatalk
Click to expand...
Click to collapse
No not really. I used use a sync program when I would make backups from my computer to an external HDD. It somewhat did that.
A Windows program like that would be handy though. I know they exist, just don't know which ones are good.
I tried and I recommend you for this issue DuplicateFilesDelete, Please try.
danny.brock345 said:
I tried and I recommend you for this issue DuplicateFilesDelete, Please try.
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Click to collapse
Is this Android app or windows?
Sent from my SM-N950U using Tapatalk
Limeybastard said:
Is this Android app or windows?
Click to expand...
Click to collapse
There's a bunch of apps like this on play store.

"Other" storage problem

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"lightbox_download": "Download",
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I already do a factory data for like five times for each week since i bought this phone, the other on storage keeps filing up and i cant find the reasons why, i disabled auto update for system apps and software update as well as on playstore. But still keeps increasing day by day. Any solutions?
Question firmware version used...and phone model
Under developer mode..enable "CPU usage"
See..what app is busy doing stuff
or
install Catlog from f-droid see what's running and see error log
or
Run the antivirus app? or update firmware to latest ?
just..some thoughts
interesting issue..
Its a xiaomi redmi 9 global version 4/64 running the lates miui 12.0.3
Im sorry.im new to this but i cant find cpu usage on developers option. I also installed catlog but i dont know how to use it.and which anti virus are you refering to?also I already installed the latest firmware
Update
perhaps:
Google play/installed apps/review free space
or
DiskUsage | F-Droid - Free and Open Source Android App Repository
© 2010-2021 F-Droid Limited and Contributors
www.f-droid.org
or
Storage Analyzer & Disk Usage – Apps on Google Play
Deep scanning device storage analyzer and disk cleaner in your hands
play.google.com
Still cant detect anything with that. It only tells me how much storage i use but only shows the same data i can see on my file managaer
File manager
internal storage
show hidden files
miui
gallery
cloud
trashbin
delete all the files inside the trashbin.
hope it will help you.
I have the same problem, i tried factory reset how many times, hard reset 2x, the problem still exist. Waiting for firmware update but it takes time and the storage is full again while waiting. Any suggestions friends?
I wonder if the app MIUIREX can help. Any idea who already used this app??
Hi all,
my two cents here. It seems that somehow when info is deleted ends in a kind of partition that the cell can't reach or show. I've tried all the storage cleaning apps I could find to no avail.
When plugging to a PC it doesn't show the big files either. In fact, when you look at it as a drive connected to PC it seems to be full; however if you select the contents there's little occupation.
I've also promoted to miui 12 but the issue persists. I've noticed as well that it takes longer to fill when there's no SIM card inserted. It takes a couple of days instead of hours to fill the Other Files storage.
My only other option now is to try and root it with Magisk and try a custom ROM, but never done that before and I don't want to brick it if there's any other option.
PS - there are some other entries for this same problem in mi.com and other pages for this and other xiaomi models and all of them seem to be unfixed, so I wonder if it could be a HW problem instead.
I've had a bit of a time trifling with this device, it's a great bit of kit and a sweet deal. I had the same/similar issue and found that the MIUI local backups never expired. I found a long list of historic backups in the MIUI settings, you can delete them there or just delete MIUI>backups in File Manager. Then perhaps turn off local backups.
Hopefully this is the same for you, holla back.
Thanks for the hint, but no luck either. There's nothing, even toggling on the "hidden files" option, that takes a big amount of space in my device.
Probably the matter is exactly that; the device is not deleting backups but the real issue seems to be that I'm not able to locate them (probably not even see them).
Same problem here; different phone (Note 10) but same problem with MIUI12. Other files category increases by about 2GB/day, even while hardly using the phone. This issue has been reported all over the web, but Xiaomi seems reluctant to admit they have such a basic file operation issue:
Other Files Under Storage Space Keeps Increasing After MIUI 12 Update
To access other files under storage space, head over to settings>>my device>>storage. Compare your details with the pictures above and see if you're also affected.
adimorahblog.com
https://c.mi.com/thread-3370135-1-0.html?t=1602138830713
Invalid - "Other files" filling up my phone very rapidly
In the past 2 months or so I have had this issues where the 64G of my xiaomi mi 8 is being bloated by "other files". They appear predominantly when I delete large video files, so I strongly suspect there is a problem in the MIUI 12 with deleting files properly. At some point my phone becomes 99%...
xiaomi.eu
"Other" storage problem
I already do a factory data for like five times for each week since i bought this phone, the other on storage keeps filing up and i cant find the reasons why, i disabled auto update for system apps and software update as well as on playstore. But...
forum.xda-developers.com
https://www.la-besace.fr/4rtyys/fc237e-miui-12-bug
https://c.mi.com/forum.php?mod=viewthread&tid=3678151&page=1&extra=#pid19385517
Hi there. I have the same issue since last month. I bought the phone last year on May and the problem just came last month. The "Other Files" increased by 3 - 4 GB per day without any reasons. After doing factory reset, my phone memory got full after 1 week (64GB). I went to Xiaomi Service Center. They format the memory and install older version of the OS. However, it didn't help. My phone memory got full after 2 weeks. I went back to the service center, and they had no idea too. Then they replaced the motherboard. Technically speaking, my phone is new, with the new IMEI number. But surprisingly, my memory got full again after 2 weeks! Fortunately, my phone is still under warranty. I insist to get new phone but the procedure is not that easy. I'm requested to go back to service center next week. Hopefully there will be a good news.
Thanks @pangayoman please let us know how you go!
Factory reset seems the only solution here too (Note 10 lite) but over time the other files still increase. Strangely enough all the cleaning and storage analyzer tools don't see the other files at all and can't remove any of it....
Did anyone try a custom rom, like crDroid? That may rule out hardware issues....
I haven't tried a custom ROM yet, as I never did it before, but I think it's time to try it now. Otherwise I have a brick as I can't use the apps I need even if I spend more time installing than using them.
Can someone help me?? Like CCleaner shows that my apps occupied 3+gb,but system shows that my apps occupied 8gb...how can I get access to system storage (apps & apps data)?? (like I can't even click it and find out what takes so much memory)
Licurus said:
Can someone help me?? Like CCleaner shows that my apps occupied 3+gb,but system shows that my apps occupied 8gb...how can I get access to system storage (apps & apps data)?? (like I can't even click it and find out what takes so much memory)
Click to expand...
Click to collapse
I have my system in a different language, so the translation might be inaccurate, but it should be something like this: settings--> about my phone --> tap on storage --> Tap on Apps & Data. That should do the trick. The problem discussed here is slightly different, though.
Install 12.0.3 indonesia stable . xiaomi solve this problem in this rom

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