What would happen in this situation? - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

What happens if you trip Knox, but then need warranty repair? What if you intentionally hard brick the phone before sending it? Is there still a way for them to find out Knox is tripped? I don't think so.

Tmobile doesn't seem to care if knox is tripped.

But Samsung does.

Samsung has been ignoring it for the most part. When they repair, they wipe and reset Knox flag anyway. This is what occurred with many folks on Note 3

Compusmurf said:
When they repair, they wipe and reset Knox flag anyway.
Click to expand...
Click to collapse
Note 4 Knox is an eFuse (unlike on Note 3). It is physically impossible to reset once it's tripped.

railshot said:
Note 4 Knox is an eFuse (unlike on Note 3). It is physically impossible to reset once it's tripped.
Click to expand...
Click to collapse
That's what they said on the Note 3 until Samsung proved everyone wrong.

It don't matter. T mobile got you for a year. Just deal with refurbished one
NOTE 4

Knox ONLY affects the manufacturer warranty through Samsung. If you have insurance through t-mobile, you're good.

@KennyG123 I request that forum moderators put up a sticky so we don't have to keep reposting about knox.... T-mobile doesn't give a _________ about knox..

twe90kid said:
@KennyG123 I request that forum moderators put up a sticky so we don't have to keep reposting about knox.... T-mobile doesn't give a _________ about knox..
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Click to collapse
Right. And Samsung does. And majority of T-mobile customers do NOT have JUMP or PHP, so they have to rely on Samsung.

jsho31 said:
Knox ONLY affects the manufacturer warranty through Samsung. If you have insurance through t-mobile, you're good.
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Click to collapse
This^^^^^^ insurance is for your own protection against stupidty...something you pay extra for and also a deductible.
twe90kid said:
@KennyG123 I request that forum moderators put up a sticky so we don't have to keep reposting about knox.... T-mobile doesn't give a _________ about knox..
Click to expand...
Click to collapse
See above and below
railshot said:
Right. And Samsung does. And majority of T-mobile customers do NOT have JUMP or PHP, so they have to rely on Samsung.
Click to expand...
Click to collapse
Also this ^^^^^^^^^ So remember, tripping Knox voids the Samsung warranty. Use at your own risk.

railshot said:
Right. And Samsung does. And majority of T-mobile customers do NOT have JUMP or PHP, so they have to rely on Samsung.
Click to expand...
Click to collapse
http://support.t-mobile.com/docs/DOC-2624
You can rely on T-Mobile even if u don't have jump or php

m3lover1 said:
http://support.t-mobile.com/docs/DOC-2624
You can rely on T-Mobile even if u don't have jump or php
Click to expand...
Click to collapse
I stand corrected. I did not know that. Thank you.

I couldn't get the Samsung repair center to fix my touchscreen failure on my s5 with zero damage anywhere on it because Knox was tripped. I think I had the laziest fat ass who didn't want to work though. This was at RSI in Texas. However, I exchanged it through T-Mobile with zero issues. I believe my Knox was at 0x4 from learning how to flash

Josh McGrath said:
I couldn't get the Samsung repair center to fix my touchscreen failure on my s5 with zero damage anywhere on it because Knox was tripped. I think I had the laziest fat ass who didn't want to work though. This was at RSI in Texas. However, I exchanged it through T-Mobile with zero issues. I believe my Knox was at 0x4 from learning how to flash
Click to expand...
Click to collapse
XxKINGxX2580 said:
What happens if you trip Knox, but then need warranty repair? What if you intentionally hard brick the phone before sending it? Is there still a way for them to find out Knox is tripped? I don't think so.
Click to expand...
Click to collapse
railshot said:
Note 4 Knox is an eFuse (unlike on Note 3). It is physically impossible to reset once it's tripped.
Click to expand...
Click to collapse
Just because of this i will be purchasing SquareTrade as well. Just in case I have any problems.

railshot said:
Right. And Samsung does. And majority of T-mobile customers do NOT have JUMP or PHP, so they have to rely on Samsung.
Click to expand...
Click to collapse
You don't need those plans, it's under warranty for 1 year under t-mobile, so as long as you bought it from t-mobile, they'll exchange it for you

railshot said:
Note 4 Knox is an eFuse (unlike on Note 3). It is physically impossible to reset once it's tripped.
Click to expand...
Click to collapse
Note 3 was an efuse too - but there are TONS of EFUSES they can use - so they just put in a new one -
I may not be using the correct language for this - but this is the effect of what they did, as I understand it.

Tmobile insurance also covers theft, accidental damage, so its worth it to some.

Related

Bootloader?

Does anyone see any hope for our bootloaders being unlocked? Is it even graspable our should we all feel privileged to even have root and safestrap? I'm really hoping for CM11 on this bad boy one day. Opinions.. Facts?
active: Galaxy S5, LG G2. retired: HTC Vivid, HTC One XL
https://www.change.org/petitions/randall-stephenson-unlock-our-samsung-galaxy-note-3-bootloader
https://www.change.org/petitions/att-give-us-the-freedom-to-modify-and-build-unlock-our-bootloaders
Join the bandwagon.
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
The answer is NO. The bootloader will never get unlock.
eortizr said:
The answer is NO. The bootloader will never get unlock.
Click to expand...
Click to collapse
Piss off with your negativity
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
GDofWR420 said:
Piss off with your negativity
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
Click to expand...
Click to collapse
I'm not being negative. It jus the reality. Mention a Samsung Galaxy phone on AT&T that it's bootloader has been unlock.
eortizr said:
I'm not being negative. It jus the reality. Mention a Samsung Galaxy phone on AT&T that it's bootloader has been unlock.
Click to expand...
Click to collapse
Galaxy S
Galaxy (apparently) Infuse 4G
Galaxy S2
Galaxy S3
eortizr said:
I'm not being negative. It jus the reality. Mention a Samsung Galaxy phone on AT&T that it's bootloader has been unlock.
Click to expand...
Click to collapse
Well with the emphasis on the no it kinda felt like you were rubbing it in. Also htc one m8 from att has a third party offering this service. Why Sammy users get the shat, sounds like somthing is screwy.
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
UnhoIy said:
Galaxy S
Galaxy (apparently) Infuse 4G
Galaxy S2
Galaxy S3
Click to expand...
Click to collapse
I had all those phones before and none came with a lock bootloader on AT&T
eortizr said:
I had all those phones before and none came with a lock bootloader on AT&T
Click to expand...
Click to collapse
? What r u saying? Just now they decide to start locking bootloaders on att with the release of the s5?
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
GDofWR420 said:
? What r u saying? Just now they decide to start locking bootloaders on att with the release of the s5?
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
Click to expand...
Click to collapse
s4 ans s5 both have locked bootloaders, the S2 skyrocket didnt thats the last galaxy phone i had before the s5.
GDofWR420 said:
? What r u saying? Just now they decide to start locking bootloaders on att with the release of the s5?
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
Click to expand...
Click to collapse
He asked which ones came with an unlocked/unlockable bootloader, those did. So it began after the S3, for the S line it was the S4.
Sent from my Nexus 7 using XDA Premium 4 mobile app
blessedswine said:
s4 ans s5 both have locked bootloaders, the S2 skyrocket didnt thats the last galaxy phone i had before the s5.
Click to expand...
Click to collapse
Didn't no it started with the s4. But the other fellow seems a bit confusing. I was more or less asking if he new what he was talking about
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
I believe it started with the S4 ( I had the Note 3 ) It never got unlocked. This is the way At&t, Verizon, and Samsung are going.
I hope their sales drop so bad they stop this BS or give us a way like the M8 HTC has. Its all for BS corporations and Knox security crap.
LuckyColdJohnson said:
I believe it started with the S4 ( I had the Note 3 ) It never got unlocked. This is the way At&t, Verizon, and Samsung are going.
I hope their sales drop so bad they stop this BS or give us a way like the M8 HTC has. Its all for BS corporations and Knox security crap.
Click to expand...
Click to collapse
I really love America, but it seems American companies are losing focus on the consumer because we are such a large populous they feel they can just do as they please disregarding what some want because they will still see sales cause the ones not in the know or down right just don't care will still seek their services.
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
GDofWR420 said:
I really love America, but it seems American companies are losing focus on the consumer because we are such a large populous they feel they can just do as they please disregarding what some want because they will still see sales cause the ones not in the know or down right just don't care will still seek their services.
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
Click to expand...
Click to collapse
Bootloader is locked because:
A.) More secure for enterprise use
B.) idiots who Brick their phones and send them in for repairs or returns.
From a business standpoint, they are doing it right to lock it down. 90% of the people don't care, and when they are selling millions of phones a year, they don't care about the 447 (current amount of people that signed the petition) that do. Google is coming out with their own version of Knox soon too.
Sent from my SAMSUNG-SM-G870A using Tapatalk
robstunner said:
Bootloader is locked because:
A.) More secure for enterprise use
B.) idiots who Brick their phones and send them in for repairs or returns.
From a business standpoint, they are doing it right to lock it down. 90% of the people don't care, and when they are selling millions of phones a year, they don't care about the 447 (current amount of people that signed the petition) that do. Google is coming out with their own version of Knox soon too.
Sent from my SAMSUNG-SM-G870A using Tapatalk
Click to expand...
Click to collapse
What will that mean Google releasing there own version of knox? I know it is a type of secure platform for enterprise use that is supposed to be top notch for corporate use but really has no use to a regular user like me. If so please enlighten me as to what extent.
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
robstunner said:
Bootloader is locked because:
A.) More secure for enterprise use
B.) idiots who Brick their phones and send them in for repairs or returns.
From a business standpoint, they are doing it right to lock it down. 90% of the people don't care, and when they are selling millions of phones a year, they don't care about the 447 (current amount of people that signed the petition) that do. Google is coming out with their own version of Knox soon too.
Sent from my SAMSUNG-SM-G870A using Tapatalk
Click to expand...
Click to collapse
Ok, I have been a developer for a long time way back since the days on winmo5 on the Sammy Blackjack and have been a mobile device administrator in a 160,000+ employee international company. So I'm now going to call bunk on your theories.
A) locked BL's dont have anything to do with corporate enterprise security, thy have NIL effect in the scheme of enterprise mobile security.
What is important is whether or not the administrator can Wipe/reset or even actually disable the device completely locked BL or not it doesnt matter.
B) Considering the sales of mobile devices in comparison to the number of "Idiots" who brick there device and send in for warranty, millions of devices sold and probably less than 1% returns due to personal misuse.
cstayton said:
Ok, I have been a developer for a long time way back since the days on winmo5 on the Sammy Blackjack and have been a mobile device administrator in a 160,000+ employee international company. So I'm now going to call bunk on your theories.
A) locked BL's dont have anything to do with corporate enterprise security, thy have NIL effect in the scheme of enterprise mobile security.
What is important is whether or not the administrator can Wipe/reset or even actually disable the device completely locked BL or not it doesnt matter.
B) Considering the sales of mobile devices in comparison to the number of "Idiots" who brick there device and send in for warranty, millions of devices sold and probably less than 1% returns due to personal misuse.
Click to expand...
Click to collapse
I have semi bricked many times. That's what brought me to this site was the great help you can find. Yea I agree it is not the responsibility of any mobile carrier to fix stuff broken through our own endeavors.
The Gods Approve This Post, From The Ghost Of Sparta's S5 active.
I appreciate everyone's input but some of the negativity haha I just found out Google is apparently releasing a play version of the s5
Sent from my LG-D800 using XDA Free mobile app

Why don't people care about tripping knox anymore?

I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox, which is why I'm asking.
pham818 said:
I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox!
Click to expand...
Click to collapse
Probably because there isn't a way to root without tripping it, so people are just accepting.
pham818 said:
I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox, which is why I'm asking.
Click to expand...
Click to collapse
Most people could care less about KNOX they just care to have Samsung service center fix their phones if something were to break they want to get a new phone or have samy fix it they don't want to run the risk of it being returned dud to tripping KNOX. Most people are willing to take a chance on tripping it because they know what to do with root noobs tend to wait for the safe method
Since Knox was introduce I have returned 6 Knox tripped phones without any mention to Knox being tripped by T-Mobile or Assurant. I have never dealt with Samsung directly though, nor do I ever think I will. I use to worry, but as time has passed with no repercussions for tripping Knox, I no longer even think about it.
I deal with tmobile I usually unroot return to stock and send back never a problem.Knox can go to hell for all I care
Your Warranty is Not Void: http://youtu.be/9YcIHaajda8
Note 4 T-Mobile
Hey when I turned in my g3 it was still rooted and running a custom ROM . when I turned in my note 3 it was still rooted and still running a custom ROM
T-Mobile do sent care as long as its in full working condition
CheesyNutz said:
Hey when I turned in my g3 it was still rooted and running a custom ROM . when I turned in my note 3 it was still rooted and still running a custom ROM
T-Mobile do sent care as long as its in full working condition
Click to expand...
Click to collapse
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
The people have spoken trip your KNOX already what's the worst that can happen you take it to your carrier and they give you a brand new/refurbished one or fix your phone. I have always rooted don't really know what KNOX is and I don't own a business so I don't care. I will continue to root my devices and enjoy the darkside :angel: with my XDA family
I never gave 2 craps about knox. I need root.
Sent from my SM-N910T using XDA Free mobile app
Uniquebarbee said:
The people have spoken trip your KNOX already what's the worst that can happen you take it to your carrier and they give you a brand new/refurbished one or fix your phone. I have always rooted don't really know what KNOX is and I don't own a business so I don't care. I will continue to root my devices and enjoy the darkside :angel: with my XDA family
Click to expand...
Click to collapse
yeah i was just wondering. just rooted my phone a few hours ago!
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
Click to expand...
Click to collapse
Yea i have jump but I have a buddy that doesn't and turned in his note 3 rooted and Knox tripped no worries they took it
pham818 said:
I remember back when I had the note 3 (on ATT if that matters), most of the people on XDA would try their hardest not to trip knox, but now that I'm on the note 4, I don't see any posts about it or anything like that. Why is that?
Cause I heard the chainfire auto root trips knox, which is why I'm asking.
Click to expand...
Click to collapse
Most people with the Tmobile Note 4 have handset protection and tripping knox dont affect that at all . Long story short TMOBILE DEOSNT CARE . 99% of the time you dont have to send a phone to Samsung for warranty repair Tmo will just swap it out . I have had multiple phones with tripped warranties that were exchanged by Tmo and the Rep says they just reflash them anyway . The $8 a month it costs for handset protection is well worth it especially if you want to toy around with your device .
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
Click to expand...
Click to collapse
Correct
randpost said:
Since Knox was introduce I have returned 6 Knox tripped phones without any mention to Knox being tripped by T-Mobile or Assurant. I have never dealt with Samsung directly though, nor do I ever think I will. I use to worry, but as time has passed with no repercussions for tripping Knox, I no longer even think about it.
Click to expand...
Click to collapse
ya.. thats how i look at it .. now my outlook would be different if i had to deal with sammy directly :angel:
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
Click to expand...
Click to collapse
raw2000j said:
Correct
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Click to collapse
Not true, at least technically. Even if you don't have handset protection or jump program, if your phone is still under warranty you can utilize T-Mobile replacement phone program where tmobile will send you a replacement phone first, then you send your phone to tmobile. Tmobile will send the phone back to the manufacturer for you. Tmobile will also check if the phone is defective and eligible for the warranty. If it is, then your replacement phone will be free minus $20 service charge. If it's not, then you will be charged for the replacement phone.
9/10 you will run into someone that checks for knox/root/any kind of tampering when you return a phone.
Knox is only affected when you return it to a Samsung Service center. They check for that, and if it is flagged they will return your device. Going into a T-Mobile store they don't know anything about knox let alone root.
Colnart said:
but you have to have tmobile premium handset protection or jump program for tmobile right ? or else you'll have to stuck with samsung warranty service
Click to expand...
Click to collapse
Nope. I returned a Knox-tripped Note 3 to T-Mobile with their standard warranty (had to pay $20) and had no problems. They really do not care about Knox at all.
You will only have a problem if you personally send the phone directly to Samsung for repair.
What about reselling your phone later? Aren't most users (not us) weary of buying rooted or Knox tripped phones? This is one reason I try not to trip my phone as I feel I will get more buyers interested if my phone was stock.
Sent from my SM-N910T using Tapatalk
raw2000j said:
I deal with tmobile I usually unroot return to stock and send back never a problem.Knox can go to hell for all I care
Click to expand...
Click to collapse
Agreed. That's what I love about T-Mobile. Or one of the things. With JUMP! program I can upgrade to the newest device and have insurance included. No problems yet.

Do warranty centers accept your Note 4 with knox 0x1? Discuss your experience here!

So, while I'm still unsure whether to root my Note 4 or not, I would like to discuss about your experiences with warranty centers and whether they care about knox counter or ROM that is running. I live in Europe and as far as rooting is concerned, it looks like we have better laws than people in the other continents. If you, by any chance, already had your phone sent for warranty, can share your experience here and whether your phone was accepted for repairing?
Sent my note4 back to samsung.Rooted and knox status 0x1.No problem at all phone was fixed without any questions.Country:Netherlands.
aartvv said:
Sent my note4 back to samsung.Rooted and knox status 0x1.No problem at all phone was fixed without any questions.Country:Netherlands.
Click to expand...
Click to collapse
Wow, I might just root then!
Tauras said:
Wow, I might just root then!
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Click to collapse
Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
cornelito said:
Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
Click to expand...
Click to collapse
I think I'll try to root. Not sure if repair centers are experienced enough to know about knox counter. I can always just flash the stock rom and just ignore the 0x1. I'll see what others say.
EUROPE has the best warranties, no matter what electronic item you buy. USA has the worst, only 1 year, and you have to fight hard sometimes to get warranty honored. I have a N910C and I am in USA atm, I'm SURE this phone is NOT covered by warranty here because it is not an American model. Similar thing happened to my galaxy S3 i9300, I asked Samsung for a screen replacement, and I was willing to pay, but then they refused because it is an international model.
So if you are in Europe, just root away!
xdm9mm said:
EUROPE has the best warranties, no matter what electronic item you buy. USA has the worst, only 1 year, and you have to fight hard sometimes to get warranty honored. I have a N910C and I am in USA atm, I'm SURE this phone is NOT covered by warranty here because it is not an American model. Similar thing happened to my galaxy S3 i9300, I asked Samsung for a screen replacement, and I was willing to pay, but then they refused because it is an international model.
So if you are in Europe, just root away!
Click to expand...
Click to collapse
Sometimes that does matter. I bought a Nokia lumia 1520 and even with proof of purchase they wouldn't cover it because it was a 1520 that wasn't made for the European market. I'd have to send it in to that market to get it fixed. I understand completely. But if it were a European device purchased in Europe, they'd have to fix it. So yes, you can root and have it under warranty unless you actually change the software or hardware to a point that it burns out the phone... Besides that, you're pretty much golden.
I haven't had a need to send in my phone yet, but I did report an issue(pocket wake/pocket dialing because of home button wake) that I as a user could only fix by rooting (I don't plan on rooting) and the service rep told me they'd "reset" the phone once(flash stock firmware, and set counter to 0)
Sony's service really surprised me once.
I had dropped a flashlight right on my e-reader's screen causing a few pixels to rupture, and they fixed it for free even though that kind of damage could only come from mishandling.
Thanks!!! I already rooted my Note 4!!! So good to be back here after the awesome Note II development! And yes, I live in Europe and my phone is from here!
Any news for Germany carriers. .I want to root my note 4 and i am not sure for warranty. .
Regarding Italy I don't have firsthand experience (and knock on wood I won't have to), but from what I'm reading on forums they don't honor the warranty if knox 0x1.
elevul said:
Regarding Italy I don't have firsthand experience (and knock on wood I won't have to), but from what I'm reading on forums they don't honor the warranty if knox 0x1.
Click to expand...
Click to collapse
+1 in hungary. I have a hardware issue and they dont repir it because of knox 0x1
cornelito said:
Be careful dude. Aartvv comes from Netherland, country where a lot of things is allowed
Click to expand...
Click to collapse
The service center manger he sent his phone to was very high on weed :angel:
The easiest way would be to use the search function and get all information, that you need.
Why Samsung KNOX trigger bothers us - and should not!
The link redirects you to an older post of mine, where I explain, what KNOX really does and in which way it is important to us.
The shortcut to my answer is, you can give a sh** about Knox. Knox is only interesting for enterprise purposes.
in Mexico, carrier telcel, rooting does not void warranty, they even accept your device without proof of purchase, if it was sold by them
Note 4 housing
Hey guys
Have anyone gone back to try to replace the housing of the phone?
It s a bit scratched up, I understand I would need to pay for it. That is fine. But to do so would warranty or Knox 0x1 come into play and have them rejecting me?
Thank you
They MUST repair your phone here in Holland. Even if it is rooted and flashed with other firmware
i wrote to one of the certified repair centers in my town (Kaunas, Lithuania. Europe) . Asking specificly if i loose the warranty fully or retain any of it (like if it's a software failure i have to pay but if it's hardware i can get off) and they replied that they count the warranty voided under any circumstances if the knox is tripped.
i'll try to write to the samsung reps, see what their stand on this is. maby if i tripped knox and carried the phone to the service they would take it as long as i don't run in screaming that my knox is 0x1......
wiebenik said:
They MUST repair your phone here in Holland. Even if it is rooted and flashed with other firmware
Click to expand...
Click to collapse
I wonder if it's the same in Belgium.
In the UK, no dice.
I contacted the carphone warehouse after my wifi refused to connect and when it did connect, would drop out within a few minutes. the list of wifi networks would just show disabled.
I took it to the carphone warehouse in newcastle, was able to reproduce the problem with their in store wifi.. I booked it in for repair. They sent it off for repair I think since it took 10 days.
When I went back, He told me that the device had been rooted in the past, gave me the phone back with "user error" on the receipt. So if you trip the warranty knox counter, they wont touch it.
Phone sold for spares.

What's tmobile take on root and bootloader?

Last time I owned a Samsung, I had vzw as my carrier. I swore to never own a Samsung again.
However after reading these posts, am I right to assume that tmobile doesn't lock the bootloader or that it's easier to unlock? I've seen several posts on root too?
Sorry for the questions, I just know all the horror stories about the S5 and vzw.
I've had T-Mobile for the longest time. At this time they have yet to lock our bootloaders. As for the unlocking of the phone, we have been having issues even with people buying the phone outright. T-Mobile wants you to be a customer for at least 40 days before unlocking the device, if I'm not mistaken. As for turning in a rooted phone or a device with custom software on it. They don't care as long as the device is not physically damaged. When I upgraded from my s4 to my s5 I had cm installed. I booted up the phone right in front of the rep and he said "whoa that's cool" after he saw the custom boot animation and took my phone and gave me my s5. If you have insurance on your phone you can send in the bricked phone and get one in return. Of course after paying the nearly 200 dollar deductible. I've never had to return a phone for being defective. But from what I have read about other people's experiences. Is that T-Mobile reps don't even check or care to check to see if Knox has been tripped. Hopefully this answers some of your questions.
Sent from my SM-G920T using Tapatalk
MacTheRipperr said:
I've had T-Mobile for the longest time. At this time they have yet to lock our bootloaders. As for the unlocking of the phone, we have been having issues even with people buying the phone outright. T-Mobile wants you to be a customer for at least 40 days before unlocking the device, if I'm not mistaken. As for turning in a rooted phone or a device with custom software on it. They don't care as long as the device is not physically damaged. When I upgraded from my s4 to my s5 I had cm installed. I booted up the phone right in front of the rep and he said "whoa that's cool" after he saw the custom boot animation and took my phone and gave me my s5. If you have insurance on your phone you can send in the bricked phone and get one in return. Of course after paying the nearly 200 dollar deductible. I've never had to return a phone for being defective. But from what I have read about other people's experiences. Is that T-Mobile reps don't even check or care to check to see if Knox has been tripped. Hopefully this answers some of your questions.
Sent from my SM-G920T using Tapatalk
Click to expand...
Click to collapse
Thanks for the response. So as of right now, the bootloader is still locked and since it's a Samsung, chances are, it will stay that way. But there is root already available for the S6?
My last few Tmobile phones have been the Nexus 5, M9, and LG G3, so all of them I have been able to unlock the bootloader. But I am seriously considering the S6 as my next phone.
Thanks
Easiest way to root the S6 is using Ping Pong root. This apk does not trip the Knox counter. Thus not voiding tour warranty, however if you install a custom recovery this will trip the Knox counter. Search for Ping Ping root in the S6 forums.
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grneyez said:
Easiest way to root the S6 is using Ping Pong root. This apk does not trip the Knox counter. Thus not voiding tour warranty, however if you install a custom recovery this will trip the Knox counter. Search for Ping Ping root in the S6 forums.
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This is great info... Thanks !!!
Your very welcome.
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What can't I do when I root my Note 8?

I'm using Galaxy Alpha right now. I'm trying to move next phone to Google Pixel2 XL, Galaxy S8+, or Note 8. I'm a root user, so I want to root my Note8.
What I can't do when I root my Note 8. I know Samsung Pay doesn't work.
You can do whatever yo have done in the past with your phones, but in this case you will loose knox secure, besides samsung pay, samsung health and secure folder, and I think there are issues with fingerprint and iris
winol said:
You can do whatever yo have done in the past with your phones, but in this case you will loose knox secure, besides samsung pay, samsung health and secure folder, and I think there are issues with fingerprint and iris
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You mean that I can't use Iris or Fingerprint as lock?
kitakami said:
You mean that I can't use Iris or Fingerprint as lock?
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you can, you only lose the Samsung Pay app, and Knox app. S Health work fine, not sure why he said that. you can use fingerprint, iris scanner, and everything else besides those 2 apps.
soraxd said:
you can, you only lose the Samsung Pay app, and Knox app. S Health work fine, not sure why he said that. you can use fingerprint, iris scanner, and everything else besides those 2 apps.
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Thankyou!
... and you will loose warranty for 900 $ phone .
zoreli said:
... and you will loose warranty for 900 $ phone .
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Only loose warranty which is related to KNOX.
I'm living in South Korea, and Samsung Fix my phone for free within one year which is not related to knox eventhough I broke my KNOX!
zoreli said:
... and you will loose warranty for 900 $ phone .
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Root doesn't trip Knox, so warranty stays intacked.
In Europe when you trip Knox you loose warranty .
Послато са SM-N950F уз помоћ Тапатока
zoreli said:
In Europe when you trip Knox you loose warranty .
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Hi,
In Europe? At least not in France... For us this is still valid: https://forum.xda-developers.com/showpost.php?p=34284421&postcount=1
Knox tripped and warranty is still valid in France.
Jammol said:
Root doesn't trip Knox, so warranty stays intacked.
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On Snapdragon yes, but on Exynos root trip Knox...
Manson79 said:
Hi,
In Europe? At least not in France... For us this is still valid: https://forum.xda-developers.com/showpost.php?p=34284421&postcount=1
Knox tripped and warranty is still valid in France.
On Snapdragon yes, but on Exynos root trip Knox...
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I'm referring to the Snappy Dragon.

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