[Q] Randomly Restarting - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Anyone else experience this problem? My note 4 ONCE IN A WHILE restarts itself. Had the phone for a little less than a month, and it's done that twice. Not a huge issue, but I don't like a $750 phone just restarting. Any help?

imafriend123 said:
Anyone else experience this problem? My note 4 ONCE IN A WHILE restarts itself. Had the phone for a little less than a month, and it's done that twice. Not a huge issue, but I don't like a $750 phone just restarting. Any help?
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Mine doesn't do it randomly however,... after I hold down the power button an feel the vibration that shows the on screen power off, reboot, etc the menu never shows up,it sits there for a minute then reboots.... tryimg to figure out how to cprrect that currently

Related

[Q] Psycho Power Button?

My power button has recently gotten very iffy. It seems like its being pressed once every 4 seconds, and randomly turns the screen on and off, as well as randomly bringing up the power menu. I was wondering if anyone else is having or has had this kind of problems, or had any ideas how to fix it. I was on the perception rom last, and just in case i odin flashed to stock, and its still doing the same thing. Any help would be greatly appreciated
shagdaddy said:
My power button has recently gotten very iffy. It seems like its being pressed once every 4 seconds, and randomly turns the screen on and off, as well as randomly bringing up the power menu. I was wondering if anyone else is having or has had this kind of problems, or had any ideas how to fix it. I was on the perception rom last, and just in case i odin flashed to stock, and its still doing the same thing. Any help would be greatly appreciated
Click to expand...
Click to collapse
It sounds to me like there is something sticking in the button itself, if it's happening on multiple ROM's. I'd be going back to my local AT&T service center to get a replacement
Alright, I guess thats what I'm gonna have to do
Sent from my SAMSUNG-SGH-I897 using XDA App

Dead within 8 hours of use (dead dead. not battery dead)

ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
IIRC the Xperia Z1 has a hard reset button under the sim flap, it's a small red button, give it a shot.
remove sim card and sd card and try again, if it's still not responding do an update repair using SUS or PCC
BTW there is a known fault with the XZU and it could also be on the Z1 as they use similar Firmware, what people have found is that the phone will start up eventually and then they go into the display setting and untick the auto backlight option and that fixes it
I also reboot my Z1in this way when it blackout.
Sent from my C6902 using xda app-developers app
Had the same issue called Sony, push hard reset button all is fine in the world. Known issue Sony is working on it
Sent from my C6903 using Tapatalk 4
Managed to hard reset using power and up volume .
Put it on charge overnight but it doesn't see,m to have taken any charge at all....just trying again using diff PSU and cables but it doesn't want to charge. It recognises that I've out a cable in as I played with the smart connect setting. When it is off completely I get a red light (presumably meaning its charging ) but not in android
Any ideas?
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Sometimes phones have issues. I got one once that had no speakers or Mic inside... it happens lol
Try to go exchange it, and see if the next device gives you issues.. if not then you're good, if it does pick a different phone..
Do it soon though, most carriers only have a 14 day exchange period, and then after that will charge you all sorts of fees and try to fix your phone rather than just giving you a new one....
Sent from my 16GB Blue Verizon Galaxy S3 running MIUI v5 with KT kernel
thefunkygibbon said:
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Click to expand...
Click to collapse
sounds like a similar problem I had with my 64gb SD card - as I mentioned above remove all cards then start from there - a reflash of the firmware might help also
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
LadFromWales85 said:
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
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Click to collapse
yeah i've been trying to reproduce it and failing to. very odd. maybe its something to do with the first time you use youtube and do something specific?
gunna phone o2 up tomorrow and see what they say about all my issues. seems to have been fine this last 24 hours though and in their eyes that is prob reason enough not to issue a replacement.
I've had mine since Monday and this happened to me yesterday. I was troubleshooting sending MMS with T-Mobile tech support (not a phone issue as it was happening on previous phones too) and had to restart the phone several times. I noticed upon restarting that the backlight seemed to be on but the phone was not booting up. Had to perform several hard resets (both with the red reset button as well as the power/volume up buttons) before it FINALLY rebooted and stayed on. While trying to figure this out I ran a Google search to see if others were having this problem. One solution was to make sure the backlight option is checked. I had been messing with settings the night before and must have unchecked it. Since I rechecked it I haven't had the same issue.

Nexus 6 Screen Won't Turn On, Rest of Phone still on

Figured I see if anyone else has had this issue. I went for a walk with the dog yesterday, and was listening to music on my Nexus 6 the whole time, and when I got home I couldn't get the screen to turn on. Music was still playing, it was still connected to my G watch, and holding the power button triggered a vibrate when the power menu opens--but the screen was completely black and unlit the whole time.
Had no prior issues, just wondering if anyone else has had this issue. Figuring I'll probably call Motorola as this seems like a hardware issue...
Any suggestions would be well received!
Try holding the power and volume down buttons together and see if the screen will come on when it reboots to the boot loader. Alteratively you could try to power cycle it by holding the power button down for 30 seconds. Hopefully Motorola will also be able to help you.
me too
same exact thing happed to me music pulled out headphones the phone still works but the screen is dead. I can pull to use phone and **** and have the same vibration. holding power for 20 seconds is a no go. tried tons of holding combinations it seems like I can get it to shut off and on may be but it's just not doing a reset that I can tell that reboots the screen.
joshsunfresh said:
same exact thing happed to me music pulled out headphones the phone still works but the screen is dead. I can pull to use phone and **** and have the same vibration. holding power for 20 seconds is a no go. tried tons of holding combinations it seems like I can get it to shut off and on may be but it's just not doing a reset that I can tell that reboots the screen.
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Click to collapse
you had an sod(sleep of death). it sounds much worse than it actually is. its a rather common issue as well(no fix). try using a custom kernel.
ok crap
simms22 said:
you had an sod(sleep of death). it sounds much worse than it actually is. its a rather common issue as well(no fix). try using a custom kernel.
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Click to collapse
so stupid question how do I do that? I've only tried to root a phone once and it was a g1. please provide a link or something i'm pretty techy but am rather upset right now.
Ambient display fault?
Hey, I had the same issue, i switched off the ambient display and after that the problem is solved. Give it a try, it might help. Go to Settings, Display, and turn off the ambient display .
same problem

Frequently frozen phone, software or hardware issue?

Hi all,
My Galaxy S5 has been a real bear lately. At least once every single day, the phone completely locks up. Usually it's with the screen on, but other times has been while the screen is off and I can't get it to turn on. The weird part is that if there's an animation on the screen (like the battery charging animation), the animation still plays but everything else is just stuck. The only way to fix it is to battery pull or hold down the volume down + home + power buttons and force it to reboot.
This happening every day, at least once if not more. I've flashed different ROMs hoping that it was just a ROM that was the issue, but it doesn't fix it. When I flash the ROMs, I make sure to wipe everything except the SD card so it's a very clean install, but alas no bueno.
I'm about at my wits end and ready to go to the AT&T store today to turn in my phone and get a Nexus 6 or Galaxy S6, but thought maybe someone here may have ran into the same issue and was able to resolve it.
any help appreciated - thanks!

[HELP] Black screen randomly, have to hold power button to restart

Hi
So my phone has randomly started to die about once every other day. Screen goes black (i have always on screen) and no response from any of the buttons (power button, twice volume down button for camera). I have to hold the power button until it restarts/starts (don't know if it is dead or not). Anyone else has this issue? Only wierd apps that i havent hade before is blockada.
BR
Baddar
Troubleshoot it.
Delete the app and see if it still happens. If it does, flash a raw firmware and completely wipe your device. if it still continues, its a hardware issue and you should exchange the device.
baddar said:
Hi
So my phone has randomly started to die about once every other day. Screen goes black (i have always on screen) and no response from any of the buttons (power button, twice volume down button for camera). I have to hold the power button until it restarts/starts (don't know if it is dead or not). Anyone else has this issue? Only wierd apps that i havent hade before is blockada.
BR
Baddar
Click to expand...
Click to collapse
You're in custom or stock rom?
Im on stock with no modifications.
Phone auto shuts down
Did you find any solution same thing started to happen with me twice in 2 days
The way I fixed it... go to settings, Security & Lock Screen, click on the gear icon next to screen lock, then choose the first option Automatically lock, choose "Immediately" any thing other than that causes the screen to go black. I hope it works!
@Ahmed_x this didnt work for me.
So today i was about to miss my international flight because of this stupid phone deciding to die on me while on charging so no alarm went off.
Wtf is wrong with Asus? How could this have gotten worst with the new update. Are their developers ret**ded?
This phone is being returned unfortunately. Awesome phone but if u cant trust it to give a simple thing as alarm whats the point.
It happened to me twice in three months. The smartphone got stuck/freeze in standby mode: no response from the physical buttons or touch. I use the official android 9 rom.
I managed to restart it with the power button and volume up pressed for 15 seconds.
I hope that with android 10 this will never happen again.
Happened to me today, had to hold volume-down + power for about 10-15s to get it back.
very strange using latest firmware too (WW_Phone-17.0230.2004.60)
[HELP] My ROG Phone always turn off suddenly when charge
Please HELP My ROG Phone 2.
It's been more than a month if the charge will turn off unexpectedly. This situation is experienced until today. So that every time I charge, phone must be in the dead state. I've been very frustrated. Already doing factory data reset, only lasts for one week and back like that again.
Worse, in certain circumstances the handphone suddenly dead and hard to be turned on again. When charging the battery, sometimes the phone likes to not fill. I had to unplug and re-plug the charging cable to return it to normal. Its sucks. I bought this phone in a new condition with the official warranty on January. I already did update to Android 10 when available by the system. This issue occurs after the update.
I had thought the charger that I got from the factory was problematic, until I decided to buy a new charger with the original quality with 30watt power. But it turns out the same.
Same here my phone will turn off while charging. And it will keep rebooting. Sometimes my rog will not charge
My ASUS ROG2 is starting ti piss me iff noe.. Everything I play BR in CODM alwaiz black out..every single game black out. This is not good...Is this normal? Every game has to black out?...

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