Hello everybody,
I have got the galaxy s5 mini of my colleague's son between my hands, because his phone is locked on the alternate fingerprint password prompt and - guess what - he forgot this password.
I have been browsing for a while trying to find a solution, alas none of them worked:
- Device manager on his google account: although the phone is registered in the play store and I can see all his apps, the phone is not registered in the device manager
- as suggested here : http://forum.xda-developers.com/showpost.php?p=54742824&postcount=13 : try several times until I get prompted for the google credentials: I tried to input wrong password, but after 5 attempts it makes me wait for 30 seconds and then it starts all over again. no google password prompt..
Is there a way to bypass or reset this password? the only thing we got are his google account credentials.
If it is not possible then I guess I will need to wipe and reset the phone, but we want to recover the pictures of his newborn sister first.... any way to recover pictures on a locked phone? It is not rooted yet but I guess I'll have to root it in order to do that
Any help would be much appreciated
thank you
Think you are lost. Only if the pictures are on the ext sd card and not encrypted you get the photos...
Well in the end we managed to unlock the phone via the samsung "find my phone" interface.
Related
Hi,
I have recently put up a password lock on my HTC One to avoid my kids going on my phone due to the fact I had important phone calls coming.
I have forgotten the password for the device and I have tried over 40 times literally as the phone shows me a message with how many times I tried.
I have the gmail and password of the google account which is registered to this device but it does not give me an option to recover phone from my google account even though I have tried over 40 times. Is there a way where I could get into my phone as I do not want to lose my important settings and etc. on my phone.
I am not sure why it does not let me recover my phone using my Google Account as my other phones do.
Thanks!
Magician_rd said:
Hi,
I have recently put up a password lock on my HTC One to avoid my kids going on my phone due to the fact I had important phone calls coming.
I have forgotten the password for the device and I have tried over 40 times literally as the phone shows me a message with how many times I tried.
I have the gmail and password of the google account which is registered to this device but it does not give me an option to recover phone from my google account even though I have tried over 40 times. Is there a way where I could get into my phone as I do not want to lose my important settings and etc. on my phone.
I am not sure why it does not let me recover my phone using my Google Account as my other phones do.
Thanks!
Click to expand...
Click to collapse
Check out post #18 & #19, it may be a possible solution to your problem. Good luck!
Okay, starting from the beginning.
I bought a slightly used Nexus 6 in excellent shape. When it arrived, I was able to set it up once (with my account, a Google Apps for Business account using my own domain); I set it up temporarily wifi only, waiting to plug in the SIM. After setting it up, I got prompted to upgrade from 5.1.1 to Marshmallow, which I did.
I'm beginning to enjoy the phone, and I look at the Marshmallow version. MRA58K. So, I find that MR58R is out and I decide to upgrade, following the instructions to flash stock recovery. So far, so good. I begin the fastboot process, and it is writing all the files, when it reports it cannot flash the bootloader, it is locked. I missed this part of the step because I was distracted by other events going on in my house, and instead of rebooting the phone at this point to try and unlock the bootloader, I go into recovery mode and tell it to wipe the phone.
The phone wipes, and boots back up as if normal. That is, until I get to the spot where I need to sign in with my Google account. I try signing in with mine, and I can't - I'm told I need the owner account. Great. So I contact the seller, who is a decent enough guy, who trusts me enough to give me temporary access to his account, in the event that's the problem. I can't get in with his account either. Note for my account, I have not reset the password in a long time, and from what the phone seller told me, he has not with is either ( I'm aware of the 72 hour delay if you do).
The phone shows up as a device in my Google Apps for Business account, but I cannot contact it in any way from there. I've tried "fastboot oem unlock" from the SDK tools, but it fails. I can't get past the prompt asking me to log in. Any one who can offer some help here, I'd really appreciate it; if I can get in just once, I know I can fix anything else. I just don't know how.
Additional note - I did manage to remove the phone from the previous user's Android Device Manager, as I have the account credentials. This, however, has not resolved my issue.
I don't get it --I was able to register the phone with my account the first time I set it up. I'm not sure why it doesn't let me sign in with that account now. I had the phone operational for twelve hours before flashing, so I'd think the link between my Google account and it would be just fine.
I just spoke with Google Store support:
Apparently (according to them), regardless of whether you reset your Google account password or not, factory-resetting the phone means the 72-hour wait period until you can get back in begins unless you have removed your Google account from the phone (and/or with Android Device Manager) prior to the factory reset. This was contrary to my understanding of this only happening if you changed the password shortly before resetting the phone.
I guess I'll find out in about two and a half days; I'll update this thread then.
Hi all
So I have an issue I hope the XDA community can help me out with. My girlfriend forgot her phone after a class, panicked, locked the phone via the 'Find my Device' service, but got it back the day after. Shouldn't be much of a problem except that we cannot unlock the phone at all.
1. We can log in and see the phone via the links below. The first link gives the option to set a new password, but since she has a pattern lock this is overwritten. All other functions via these sites seems to work.
https://myaccount.google.com/find-your-phone
https://www.google.com/android/find
2. When trying to unlock the phone it will not accept the normal pattern. She has also tested her previous pattern, but no luck. It tells her the pattern was incorrect and displays a timed delay for the next unlock attempt. She is 100% certain she's using the correct pattern as it is the same as on her work phone.
Even after 20+ attempts we do not get a prompt to reset the password or account recovery via the Gmail account associated with the phone.
3. USB Debugging is not enabled and standard recovery mode. ADB sideload works, but no luck with any of the various pattern reset packages. Normal ADB commands doesn't work (error:closed) so can't remove gesture.key (Newbie in this area)
4. Only reason we haven't done a factory reset is that she's a musician and have some demo files on the phone that were not backed up and she doesn't have any automatic sync going on... Despite I have told her to enable this many many times:-/
So we are getting a bit desperate trying to get the files off the device. Anyone have any suggestions?
Thanks in advance
PDK
Contact Oneplus directly.
They have very good support.
Unleashed by ONEPLUS 3T rooted
Hello guys. My mother forgot it's Mi A2 lock screen code few days ago. We tried recovering it via google, but she also forgot her google account password, even though she recovered it with backup email. But we're still cannot recover the phone.
We have tried:
Mi account: She didn't log in on the phone. Now she's created it but obviusly useless.
Find my device on google: As the password was changed after losing acces to the phone, the session logged out on the phone. It still shows up on find my device but cannot find the device even though it is still connected to WI-FI an can receive SMS and also calls.
PC Suite: As we can't let the device connect the computer, it won't even show on PC suite
Have tried some free data recovery tools, as it's the most important thing for her (she has thousands of pics from trips she wouldn't like to loose), no luck.
So I dont know if we should focus on recovering the data, since after it I can hard reset the phone and -I guess- it would ask for the previous logged in gmail account which we have access to.
By the way, while entering wrongly the password, there's no "forgotten the password" hint or something.
That's disgusting, I don't know how there's no way to recover it since we have access to the logged-out but only account that device is linked to.
Thank you in advance, I'll keep looking up for solutions
EDIT: We've found out she had an old account linked to the phone too. We're currently logged in to findmydevice and it is actually logged in on the phone. But find my device will only let me send a notification to set up secure&ease but for further times. That's awkward
Hi.
My daughter has somehow managed to pin lock her phone and from what i can find online . The only way to remove the pin is to restore the phone to factory setting and loose all data. Ive tried a few diffrent programs to try and remove the pin but all give the warning that all data will be lost. Is there any way to remove the pin without loosing the phone data and pictures. The programs i have purchased are Pass Fab android unlocker. 4uKey for android.
Thank you.
Hello Gavshell, your daughter has a goofle account through the account here https://support.google.com/accounts/answer/9395014?hl=en
your answer is there
Thank you for the reply. We have tried that method. It works all through the process until the very last verification point and for some reason fails. I have contacted Samsung direct and they say the phone will need to be erased to log back in to it.