WiFi Calling Not Working - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Hello! I have very recently bought a N4 on TMO, and one of the features I was eager to try was WiFi calling. However, it seems not to work. I can't send texts and can only call intermitently , but can't receive calls. I've been reading that this seems to be a known issue on the GS5 at least, but what about with the N4? Is there any fix?

Derek0228 said:
Hello! I have very recently bought a N4 on TMO, and one of the features I was eager to try was WiFi calling. However, it seems not to work. I can't send texts and can only call intermitently , but can't receive calls. I've been reading that this seems to be a known issue on the GS5 at least, but what about with the N4? Is there any fix?
Click to expand...
Click to collapse
Call t mobile and have then set it back up for you.
BAD ASS NOTE 4

I've had a few issues with WiFi calling. It is possible that it is my router, but sometimes when I make a call it will go through but the person on the other end can't hear me even though I can hear them just fine. If I turn off WiFi and try it using the mobile network they can hear me fine.

Sometimes it has to do with setting ur e911 address with tmobile if u get a red error message most likely means the 911 address is not filled in.You can call tmobile or go to tmobile.Com and set ur self.Maybe a new rom using international kernel wifi calling won't work must be a tmobile kernel

I also have issues with Wi-Fi calling. 2/10 times it works fine. The other 8 times it's one way audio. I can hear them no issue, but they cannot hear me. T-Mo says it has to be my router but the thing is I have 3 other android devices on T-mobile network on the same Wi-Fi connection that has no issues making or receiving calls on it.
Before the Note 4 I had an S4, which I still have and it had no issues either.
Hope they get it fixed.

It's not the e911 address because mine is already set, and I'm not more than 10ft from the router.

raw2000j said:
Sometimes it has to do with setting ur e911 address with tmobile if u get a red error message most likely means the 911 address is not filled in.You can call tmobile or go to tmobile.Com and set ur self.Maybe a new rom using international kernel wifi calling won't work must be a tmobile kernel
Click to expand...
Click to collapse
International kernel def not working atm.

Related

[Q] Wifi Calling?

I'm not even 100% if the N4 has it so can anyone verify this? I have horrible service on the first floor of my house (especially my couch smh...) so I need to know that this works
If it's the T-Mobile version, then yes you have Wi-Fi calling.
Yes it does
I got the white note 4 from tmobile on monday. Yes it does have wifi calling. It works well.
WiFi Calling Not Working
Just got my Tmo Samsung Galaxy Note 4 today after Pre-Ordering and Jumping from the Note 3. Decided to go with the SIM Card that came with the Note 4. Got the phone all set up and connected to WiFi and received "ER081 - Unable to connect" Error. Called Tmo and after checking my 911 info and verifying the new SIM Card was registered and such I got patched to Tech Support and reverifed everything. Popped out the battery while he reconnected the phone to the Tmo Network, same error. I have the Tmo Asus CellSpot along with another router as well, same error on both routers. The funny thing is they attempted to send some type of Verification Text Msg and I received "Content not supported" on my end. Anyone else having simular issues? I have good signal throughout my house, its just the matter of a major feature not working on a brand new phone. Tech Support said to give it till morning and call back if it still is not working. KLJ
kayslay21 said:
I'm not even 100% if the N4 has it so can anyone verify this? I have horrible service on the first floor of my house (especially my couch smh...) so I need to know that this works
Click to expand...
Click to collapse
texting doesn't work when I have wifi calling enabled
I suffered from the same problem and it seems to be a permanent problem as no amount of help from T-mobile could rectify the issue....so the phone goes back to be replaced hopefully by one with a little more luck!!! Ill be interested to hear how you get along with it!!
LJackson0301 said:
Just got my Tmo Samsung Galaxy Note 4 today after Pre-Ordering and Jumping from the Note 3. Decided to go with the SIM Card that came with the Note 4. Got the phone all set up and connected to WiFi and received "ER081 - Unable to connect" Error. Called Tmo and after checking my 911 info and verifying the new SIM Card was registered and such I got patched to Tech Support and reverifed everything. Popped out the battery while he reconnected the phone to the Tmo Network, same error. I have the Tmo Asus CellSpot along with another router as well, same error on both routers. The funny thing is they attempted to send some type of Verification Text Msg and I received "Content not supported" on my end. Anyone else having simular issues? I have good signal throughout my house, its just the matter of a major feature not working on a brand new phone. Tech Support said to give it till morning and call back if it still is not working. KLJ
Click to expand...
Click to collapse
I found WiFi calling and text work. The voice had a lot of drop outs on the note 4 however. My wife's note 3 is perfect on WiFi calling without a hint of a drop out.
Sent from my SM-N910T using XDA Free mobile app
I'm starting to believe that TMO's version was not ready for release. I am now also getting the ER081 message, slow data speeds (as in <1 Mb/s with the LTE icon lit). These problems have really dampened my enthusiasm for the phone. :crying:
RiverCity.45 said:
I'm starting to believe that TMO's version was not ready for release. I am now also getting the ER081 message, slow data speeds (as in <1 Mb/s with the LTE icon lit). These problems have really dampened my enthusiasm for the phone. :crying:
Click to expand...
Click to collapse
Does the phone intermittently show ER081 or is it permanent now?!
jadmh said:
Does the phone intermittently show ER081 or is it permanent now?!
Click to expand...
Click to collapse
It showed for several hours. Then, magically, went away.
RiverCity.45 said:
It showed for several hours. Then, magically, went away.
Click to expand...
Click to collapse
I managed to find that using another phone as a hotspot actually allowed me to get wifi calling...strangely though the cellular signal did not grey out.....when wifi-calling is enabled as preferred on others' note 4s, do your cellular signal stay on too?!
My Wifi calling took overnight to become active, probably because I'm a new customer and my account was still being provisioned. I have both the Wifi and cell signals in my notification bar.
People with the ER081....
You can try to following:
If your connected to your Wifi Network.
Go to Phone - Setting - Call - Wifi Calling - Switch it off and then back on.
This would re-enable the wifi calling feature and you will see the error go away.
Not sure why it gives the ERO81 code, but I have it come up as well.
twe90kid said:
People with the ER081....
You can try to following:
If your connected to your Wifi Network.
Go to Phone - Setting - Call - Wifi Calling - Switch it off and then back on.
This would re-enable the wifi calling feature and you will see the error go away.
Not sure why it gives the ERO81 code, but I have it come up as well.
Click to expand...
Click to collapse
First thing I tried. No joy. But, the problem seems to be intermittent and not permanent for me.
My problem is a little different. I get the wifi calling icon, but when I make a call, the other party can't hear me. When I turn it off, everything is A-OK. I'm not sure how to remedy this.
Call t mobile and tell them when new Sim card was activated WiFi calling was not set up perfect. Then before last step tell them to refresh you on network.
NOTE 4
I had an issue with my text messages using the SIM card that came with the phone. I returned to the store and they told me there have been issues with those Sim cards that are ISIS enabled due to the security measures. They gave me a non ISIS one and now mine works flawlessly.
I'm getting frequent Er081's on my TMobile Note Edge. I've tried 3 different ISPs with speeds from 10m-500m, tweaked the QOS and COS on each, multiple wifi's etc.
It will usually initiate the call. But it won't be long before call just drops, anywhere from 15-60 mins in. My calls are always long (>30mins), and I've yet to normally terminate a call. Of course I'm now getting asked what's going on.
On one occasion, the ER081 stayed on the drop-down and wouldn't go away until I rebooted phone (Edge).
IMHO this is a wonderful feature, but TMo is not ready for primetime on this one? Is it true Note 3's and older phones work fine?
buckwheat.phd said:
I'm getting frequent Er081's on my TMobile Note Edge. I've tried 3 different ISPs with speeds from 10m-500m, tweaked the QOS and COS on each, multiple wifi's etc.
It will usually initiate the call. But it won't be long before call just drops, anywhere from 15-60 mins in. My calls are always long (>30mins), and I've yet to normally terminate a call. Of course I'm now getting asked what's going on.
On one occasion, the ER081 stayed on the drop-down and wouldn't go away until I rebooted phone (Edge).
IMHO this is a wonderful feature, but TMo is not ready for primetime on this one? Is it true Note 3's and older phones work fine?
Click to expand...
Click to collapse
Note 4 works great. It might be an issue with edge. You might wanna ask in that forum. Also contact TMOBILE sure they will help
BAD ASS NOTE 4
buckwheat.phd said:
I'm getting frequent Er081's on my TMobile Note Edge. I've tried 3 different ISPs with speeds from 10m-500m, tweaked the QOS and COS on each, multiple wifi's etc.
It will usually initiate the call. But it won't be long before call just drops, anywhere from 15-60 mins in. My calls are always long (>30mins), and I've yet to normally terminate a call. Of course I'm now getting asked what's going on.
On one occasion, the ER081 stayed on the drop-down and wouldn't go away until I rebooted phone (Edge).
IMHO this is a wonderful feature, but TMo is not ready for primetime on this one? Is it true Note 3's and older phones work fine?
Click to expand...
Click to collapse
Disable WiFi calling, go to app and clear cache and data, power cycle phone, enable WiFi calling and try again.
Sent from my SM-N910T using XDA Free mobile app

[Q] Help! D5803 on AT&T - not receiving text messages or calls

My new xperia z3 compact (D5803) receives text messages and calls very intermittently. I'm on AT&T US, stock firmware.
- If I am using the phone (or have very recently used the phone, say within 30 seconds) then most calls and text messages come through fine (though not always).
- If I leave the phone alone for more than a few minutes, text messages or calls almost never come through - though occasionally I get a text message many hours after it was sent.
- If someone leaves a voicemail (because I didn't answer the phone, because the phone didn't ring!), I don't get a notification until I open the voicemail app and manually sync.
- I can make a phone call or send a text message with no problems (texts arrive immediately).
I don't have any of these problems when I put my SIM back into my HTC One M8.
I've tried the following to fix this:
- I went to the AT&T store and had them give me a new nano SIM. It made no difference; same issues.
- I factory reset my phone. It made no difference; same issues.
- I updated to the US version of the firmware. It made no difference; same issues.
- I put the SIM into a second, until that point unused, xperia z3. It made no difference; same issues.
Given that I have exactly the same issues after changing both the SIM and the phone, I can only think it must be some kind of compatibility issue with using AT&T on this phone - except I see that many other users of this forum are on AT&T and aren't having the same problems.
I do notice that I don't have the best signal in my house (usually 1-2 bars) so I'm wondering if maybe that could be related? As I say though, my HTC One works fine, as do all of the other AT&T phones in my house.
I think my next step will be to go and buy a T-Mobile prepaid SIM, just to see if that works, but does anyone have any thoughts or suggestions? All in all this is getting pretty frustrating, because I LOVE the phone, but right now it's unusable for me.
I would suggest reading this thread below. It should give you some tips on how to resolve your issue.
http://forum.xda-developers.com/z3-compact/help/att-apn-settings-lte-t2888644
Thank you for trying to help!
I probably should have added that link as one of the things I had already tried. To be specific, my APN settings are:
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http: //mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified
---------------------------------
I'm beginning to think it *must* be a signal issue, even though all the other phones in my house are fine. I have the "Advanced Signal Status" app installed, but I'm not sure what I should be looking for to see if there's anything fishy
Don't forget to download the Internet and MMS settings for your phone. You go into Settings > Wireless & Networks > More > Internet settings and download settings for Internet and MMS
Thanks again for the suggestions.
Sadly, it's still not working. I'm pretty sure I had already downloaded those settings, but I did it again anyway (seems you can just download over and over). I even reset the phone after that just to be sure, but the problem persists.
I have the same issue and I live in Sweden....
Im having the same issues. I restart the device and then come all the missed calls and missed txt messages.. i really hope theres a easy fix to this soon.
So, I switched my SIM from AT&T to T-Mobile and it fixed my issues. It seems that the either the poor AT&T reception in my house or some other strange incompatibility between the phone and AT&T was the problem.
Either way there's obviously some kind of issue with this phone - my guess is that when connectivity with the network is poor, the phone maybe times-out and gives up. Perhaps Sony will fix this with a firmware update at some point. In the mean time I would suggest that other folks having this issue maybe go to a part of town where they know reception is very good and see if the problems happen there.
So after 2 days of of testing, a new nano sim card and several phone calls to ATT I found temporary fix. Change your Network mode to WCDMA (preffered)/GSM. While this wont give you LTE it will prevent the missed phone calls and txt messages and at least you have HSPA+ . The problem is the LTE connection to ATT. The connection either drops and or prevents phone calls /texts from coming through the lower HSPA + or 2g bands... Not sure why this is. Hoping that when the Sony Store models start shipping on Nov 2nd they have the same issue and Sony will send out an update to fix the connection issue.
I'm on the US ATT network with the same problem as well. After trouble shooting I have come to agree with you. I'm really hoping Sony sends out an update.
Is this a problem on Tmobile USA with Z3 Compact also?
same issues!
I have two Z3 compacts (US version purchased direct from Sony) on my family plan with the same issues of not receiving SMS or calls when connected to wi-fi, and occasionally cannot receive SMS or calls when not connected to wi-fi either. I am always able to send texts and calls, and MMS/LTE always work (I am usually e-mailed when my phone isn't working and I get that right away). Whenever the phones aren't receiving calls, it rings once and goes to voicemail, which tips us off that the phones aren't working.
If you are also getting this problem, please get on AT&T chat and ask them to escalate/forward to their manager. We've got to get their attention. Additionally, I was told that "Okay so since the phone is unlocked our service is not guaranteed to work at full capacity, also I can not submit a case due to it is not an at&t phone. "
Yep - Same problem over here. AT&T in Northeast USA.
AT&T tried everything they could (resettings connection, etc) but again also said that it isn't guaranteed to work because it's an unlocked device.
I'm doing a system repair on the phone from the sony desktop application. Hoping it will fix, but not hopeful. Now sony says they want to have my phone in for testing. :/
I'm hoping they realize soon that this is a bug, and not a case of a broken phone.
Same problem here on cricket (AT&T) in Houston. Just disabled LTE. We'll see if that fixes it like it did for the other guy. Sony needs to get on this.
Sent from my Nexus 5
Not working MMS
Yep I have tried all of the above solutions and nothing is working. Changed APN multiple times, factory reset, switched SIM, called att, went into the store.
Like above, ATT came to the conclusion that unlocked phones are sometimes not compatible with their service and there's only so much trouble shooting they can do.
I have ATT in san francisco, and it's looking like I'm going to return the Xperia z3c. Shame it's a great phone besides the MMS issue.
aaronv20 said:
So after 2 days of of testing, a new nano sim card and several phone calls to ATT I found temporary fix. Change your Network mode to WCDMA (preffered)/GSM. While this wont give you LTE it will prevent the missed phone calls and txt messages and at least you have HSPA+ . The problem is the LTE connection to ATT. The connection either drops and or prevents phone calls /texts from coming through the lower HSPA + or 2g bands... Not sure why this is. Hoping that when the Sony Store models start shipping on Nov 2nd they have the same issue and Sony will send out an update to fix the connection issue.
Click to expand...
Click to collapse
Confirmed that this worked on my wife's z3c. She wont miss the LTE anyway since she is always near wifi and when she isn't 3G is definitely good enough. We streamed spotify for an hour today on country roads on her phone on 3G. No issues.
Sent from my Nexus 5
sorry to hear you guys are having such issues...
My z3 compact on att works flawlessly. I swapped my nano sim from a iphone 6 i was trying out straight into this.
Att did mention something about some settings they had to flip in the back end when i switched over to a nano sim from the sim i was using in my lg g3. If you guys loose all hope have a buddy with an iphone on att and use his imei and let att configure the sim for that phone then swap the sim into the z3...could work because i know it does for me
Same issues here. I have a new D5803 on Straight Talk (AT&T). I live in the mid Atlantic. It seems I don't receive calls/texts when I have 2 bars or less. Not sure about LTE vs. HSPA. I always have Wifi on so not sure if turning it off would make a difference. THIS IS A HUGE ISSUE! Hopefully a firmware update will save us. Has anyone contacted Sony?
mtilson said:
Same issues here. I have a new D5803 on Straight Talk (AT&T). I live in the mid Atlantic. It seems I don't receive calls/texts when I have 2 bars or less. Not sure about LTE vs. HSPA. I always have Wifi on so not sure if turning it off would make a difference. THIS IS A HUGE ISSUE! Hopefully a firmware update will save us. Has anyone contacted Sony?
Click to expand...
Click to collapse
Yes it does make a difference. Turn it off and everything should work.
Sent from my Nexus 5
sublimnl said:
Yes it does make a difference. Turn it off and everything should work.
Sent from my Nexus 5
Click to expand...
Click to collapse
Thanks for the info, but this isn't a viable solution! I shouldn't have to keep Wifi off to ensure I receive my calls/texts!

missing/disappearing calls with tmobile s6

Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
srzbznz said:
Hi does anyone else have disappearing calls when connected to LTE using a tmobile based s6?
This issue only occurs when LTE is active.
An incoming call will ring once or twice and go straight to voice-mail even though I have full bars
Click to expand...
Click to collapse
Go to your Phone App settings and turn off Wifi calling and VoLTE.
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
srzbznz said:
I'm sorry I have already disabled WiFi calling, and the problem persists but also - I don't have a separate 'VolTE' setting to toggle. Is it because it only appears if I have a T-mobile sim card inserted?
Thanks for your help!
EDIT for anyone who may run in to this issue: I fixed this by flashing Emporia Rom by iB4STiD, it seems to disable whatever t-mobile left over sorcery that was messing with AT&T calling because the rom is not based on t-mobile firmware
Now the calls come through 99% of the time but sometimes takes about 5 rings to connect to me. . arrr
Click to expand...
Click to collapse
happens to me on even international firmware too. only works well right when i reboot the phone.
I have this issue also with a tmobile s6 on att. What method did you use to unlock the phone? I used the metro pcs firmware to unlock the phone and when I updated to 5.1.1 is when all the issues started. On 5.0.2 I used the tmobile unlock app and everything worked perfect. I receive one in every 3 incoming calls, like you said it rings twice and mine doesn't even go my voicemail, it just says "the wireless number you are trying to contact is unavailable then hangs up", out going calls take 30 seconds to a minute to connect, very annoying. Talked with att on the phone for hours about this problem and they cant seem to get it fixed on their end.
Same...I disabled lte and just use 4g, seems to work fine.

wifi calling on marshmallow with nexus 6 on tmobile - anyone get it to work?

has anyone managed to get wifi calling to work on tmobile on marshmallow? i bought my phone directly from motorola and they claim that is part of the problem but looking at multiple other threads on tmo's support website, that isnt the issue as other people are able to get it to work
i just get a constant error that i am not connected to wifi, but i am
im running MRA58K
thanks
joshtb86 said:
has anyone managed to get wifi calling to work on tmobile on marshmallow? i bought my phone directly from motorola and they claim that is part of the problem but looking at multiple other threads on tmo's support website, that isnt the issue as other people are able to get it to work
i just get a constant error that i am not connected to wifi, but i am
im running MRA58K
thanks
Click to expand...
Click to collapse
No problems using Cataclysm and elementalX kernel, at home it says "wifi calling" on the quick tiles and when on a call. Maybe try a different modem? Or if rooted try a different kernel.
joshtb86 said:
has anyone managed to get wifi calling to work on tmobile on marshmallow? i bought my phone directly from motorola and they claim that is part of the problem but looking at multiple other threads on tmo's support website, that isnt the issue as other people are able to get it to work
i just get a constant error that i am not connected to wifi, but i am
im running MRA58K
thanks
Click to expand...
Click to collapse
works just fine here on my n6, jdx rom and despair kernel.
Using stock kernel, just updated to 5.1.1 radio from tmo, also tried 5.1and 5.0withno luck
im using the 27R radio on marshmallow
Sucessful wifi calling
joshtb86 said:
has anyone managed to get wifi calling to work on tmobile on marshmallow? i bought my phone directly from motorola and they claim that is part of the problem but looking at multiple other threads on tmo's support website, that isnt the issue as other people are able to get it to work
i just get a constant error that i am not connected to wifi, but i am
im running MRA58K
thanks
Click to expand...
Click to collapse
I was able to get it to work by flashing stock "shamu-mra58n-factory-bffc99bb" from Google. I flashed the bootloader, radio and system.
which radio is 27r
joshtb86 said:
which radio is 27r
Click to expand...
Click to collapse
its a marshmallow radio
I'm running stock MRA58R, no root, fresh from the factory images. T-Mobile WiFi calling works perfectly.
I'm stock rooted, and it works, but I wouldn't say it works well. I even have a CellSpot at home and it's a little wonky. It doesn't seem to hold it's connection (wifi calling connection that is, wifi itself is fine).
I was at a cabin this past weekend where there is no T-Mobile signal and wifi calling didn't work for MMS at all. I was able to send normal SMS texts and stuff, but MMS (group messages) didn't come through at all. I didn't get all the messages until I was back on the interstate on the way back home.
Part of the reason I upgraded to the N6 from the N5 was because of wifi calling and it doesn't work all that well to be honest. I've had many times, even at home (cell spot router), where MMS messages fail to send. Receiving seems to be just fine, but sending seems to be problematic.
I bought my N6 from Amazon back when they were $350 new a month to six weeks ago, whenever that was, so it wasn't from T-Mobile directly, but that's not supposed to matter.
spimonkey34 said:
I'm running stock MRA58R, no root, fresh from the factory images. T-Mobile WiFi calling works perfectly.
Click to expand...
Click to collapse
did you get your phone directly from tmo or elsewhere?
ive now tried every different radio without luck, doiuble checked every single setting to ensure everything was appropriate
called tmobile several times - everything is correct on their end
Do you have a E911 address on your T-Mo account? If not, add it to the account, and then try.
What is the exact error message?
jj14 said:
Do you have a E911 address on your T-Mo account? If not, add it to the account, and then try.
What is the exact error message?
Click to expand...
Click to collapse
i do have it set
"turn off airplane mode or connect to a wireless network to make a call"
is the message
when i try to use wifi calling with airplane mode on and connected to any wireless network
when im on the cellular network, it only uses celluar network, no HD calls and no WIFI calls
WiFi calling is working for me, except whenever its enabled it slows the WiFi way down. I ended up just getting the 4G LTE cellspot for $25 so I have really good Band 4 LTE signal for calls and can keep the WiFi running at full speed.
nnorton44 said:
WiFi calling is working for me, except whenever its enabled it slows the WiFi way down. I ended up just getting the 4G LTE cellspot for $25 so I have really good Band 4 LTE signal for calls and can keep the WiFi running at full speed.
Click to expand...
Click to collapse
Are you using the TMO router too? When I asked at the store about the LTE CellSpot, they said I would have to turn in my router, as you can only have one or the other.
JimSmith94 said:
Are you using the TMO router too? When I asked at the store about the LTE CellSpot, they said I would have to turn in my router, as you can only have one or the other.
Click to expand...
Click to collapse
I don't have the router. And I do believe you can only use one or the other.
I already have a nice router so that wasn't a problem.
I have been very happy with the LTE cellspot I get full LTE signal in a pretty big house.
Sent from my Nexus 6 using Tapatalk
nnorton44 said:
I don't have the router. And I do believe you can only use one or the other.
I already have a nice router so that wasn't a problem.
I have been very happy with the LTE cellspot I get full LTE signal in a pretty big house.
Sent from my Nexus 6 using Tapatalk
Click to expand...
Click to collapse
Thanks for the quick response! My TMO router was a big improvement to my previous one, and I don't see any slowdown when using WiFi calling with it, so I guess I'll just stick with what I have.
JimSmith94 said:
Thanks for the quick response! My TMO router was a big improvement to my previous one, and I don't see any slowdown when using WiFi calling with it, so I guess I'll just stick with what I have.
Click to expand...
Click to collapse
Yep sounds like the best decision.
Sent from my Nexus 6 using Tapatalk

WiFi Calling on Mint

Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Gibsonflyingv said:
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Click to expand...
Click to collapse
Let Ryan Reynolds know! Just kidding, sorry to hear that. I have ATT so I can't weigh in.
Gibsonflyingv said:
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
Click to expand...
Click to collapse
Have you gone to their website and entered your 911 address?
Tel864 said:
Have you gone to their website and entered your 911 address?
Click to expand...
Click to collapse
Yep, I even contacted support and bugged them about it. The support person just disabled/enabled it for me. It worked for a bit but only for a bit.
Similiar Problem.
Gibsonflyingv said:
Has anyone succesfully gotten their Pixel 5 to work with WiFi Calling on mint? It seems like I can but after a while it won't work. If I make an outgoing call on wifi calling, it will attempt for about a second and then hang up. Even after turning wifi calling off I have to reboot before it'll use the cellular network for the call instead. If I turn it on again, it seems to work for a little while, but only a little while. It's really frustrating.
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Click to collapse
I read about a problem like this on facebook that a guy was having, he'd have to reboot to get calling to work and he'd miss some incoming calls.
I bought my wife a Pixel 5, it's too small for me and I even tried turning off WiFi Calling completely but occasionally it won't call out until she reboots it.
I have to think that this must be a software issue. I'm going to try disabling WiFI calling in Mint's settings too.
I did notice that if you put a Pixel 5 imei number in the phone compatibility checker, it says it doesn't support all features.
I found a page on the Pixel 4a 5G which said that they aren't selling the Pixel 5 but are working with google to fully support it.
Can any other T-mobile users weigh in? Is this a problem your experiencing or is it strictly a Mint Mobile issue?
Thanks
movielover76 said:
I read about a problem like this on facebook that a guy was having, he'd have to reboot to get calling to work and he'd miss some incoming calls.
I bought my wife a Pixel 5, it's too small for me and I even tried turning off WiFi Calling completely but occasionally it won't call out until she reboots it.
I have to think that this must be a software issue. I'm going to try disabling WiFI calling in Mint's settings too.
I did notice that if you put a Pixel 5 imei number in the phone compatibility checker, it says it doesn't support all features.
I found a page on the Pixel 4a 5G which said that they aren't selling the Pixel 5 but are working with google to fully support it.
Can any other T-mobile users weigh in? Is this a problem your experiencing or is it strictly a Mint Mobile issue?
Thanks
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Click to collapse
The turning off and back on occasionally is a little odd because of a problem I had on my previous phone, a Galaxy S10. At the time I was also on a AT&T/T-Mobile MVNO (Consumer Cellular) and I had to turn it off occasionally before it would call out and wifi calling would come and go. The only thing was, it was on Android 10, but it had the exact same problem and by coincidence both our phones were on MVNO's with the same parent networks. After I got the Pixel, I couldn't get wifi calling no matter what Consumer Cellular did, but this past weekend I switched to Verizon and everything is OK now.
movielover76 said:
I did notice that if you put a Pixel 5 imei number in the phone compatibility checker, it says it doesn't support all features.
Click to expand...
Click to collapse
Hmm, that's disappointing. It's really the only complaint I have though. I'll take $15/month over $50+ anyday if all I lose is wifi calling.
I'll be switching over to Mint shortly, hopefully it works well otherwise!! (I've been using Straight Talk for years)

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