[Q] Dead Htc One - One (M7) Q&A, Help & Troubleshooting

I own a Htc One (m7) and I was making a backup of my sistem in CWM recovery and my phone suddenly turned off and i couldn't turn it on since then. About half day passed phone was 2hours on wall charger and about hour connected on my pc and nothing happens. Im really freaking out, is my phone dead or there is something i can do? It doesnt show any sign of life. When i try to power it up while connected to the PC by using volume down + power button i hear quick sound of usb connecting and disconnecting. Im helpless, if anyone knows anything please help...

pavo122 said:
I own a Htc One (m7) and I was making a backup of my sistem in CWM recovery and my phone suddenly turned off and i couldn't turn it on since then. About half day passed phone was 2hours on wall charger and about hour connected on my pc and nothing happens. Im really freaking out, is my phone dead or there is something i can do? It doesnt show any sign of life. When i try to power it up while connected to the PC by using volume down + power button i hear quick sound of usb connecting and disconnecting. Im helpless, if anyone knows anything please help...
Click to expand...
Click to collapse
look here > http://forum.xda-developers.com/showthread.php?t=2770684

I'll give it a shot, thanks!

Related

CM9 My Optimus wont turn on

Hello Pleashe help!
I have installed cm9, and for the night plug it in the charger, and now it wont turn on! It's plugged to the charger but nothing is working! Please Help! I cant turn it on! SO many thanks to helpers! Please guys!
I'll be so glad if you help me!
Have you tried a battery pull and then turned it on again? It could be a BSOD.
had the same problem (sort of) yesterday without the powercable connected, it seemed like the battery was empty while it shouldn't be, i fixed it using power+ vol up but i guess a battery pull should work aswell
sent from my LG 2X using cm9
Well i have tried for 5-10 mins to fix it, plugging it on the charger, and pulling the battery, this morning, but i can't get anything. What can be that for?
Can i revert back to stock (nVflash), or even turn it on? MUCH much thanks to everyone!
I really want to get my phone working, If someone can help me, i can give him some money in PayPal!
P.S I'm in school now, and with another phone! When I go back home i'll try what you say again! I left it in charge (from pc) and hopefully, it's because battery has drained or something! Thank you for the replies! I look forward to reply's, about how to solve this. Thanks!
had same problem this morning (left phone in charger for night).... i just disconnected phone from charger, removed battery for 10 sec, put it back - and phone is on...
only problem is that battery level was showing 999% (unknown), and after ~10-20 minutes it was 1% all the time (worked with 1% 2+ hours).. now it is charging again.. everything seems ok.
**
If it wont turn on, just remove battery, and connect it to PC while holding volume up key (or down.)... it should boot "upgrading firmware" mode... after just use smartflash and restore to stock.
hm... happend second time, when phone was on "wall" charger..
when charging from PC - no problems... when from "wall" charger - always BSOD after few hours...
anyone else have similiar problems?
I had the same as in OP during first night while it was hanging off the wall charger. It hasn't happened since, but I enabled "keep screen awake during chargin". I beleive I read somewhere here it should help with that.
Same problem here overnight charge and the phone wash dead.
After a battery pull it was ok.
It 's a bugg.
Mine survived overnight charging just fine...
And it rocks (ICS i mean).
Solution for Me
Hey i got my optimus 2x just yesterday on Starhub Singapore, and similarly, i HAD the same problem until i followed some post above about removing the battery, plug in the computer/laptop with proprietary usb cables, WHILST HOLDING THE VOLUME UP AND POWER BUTTON TOGETHER. Hold for 10 seconds at least
Nothing happened. So i didnt get the flashing menu or mode on screen
Then i put unplugged the phone, put the battery back in, and tried again, suprisingly the LG Logo came up, but now it hung there.
Removing the battery...
EDIT: I removed the battery, now working good. Hopefully this dumb sH*t wont happen again. Beautiful phone. Hope this solved everything
If not, try doing a hardreset maybe? Hold power + Volume Down Key BUT ONLY IF YOUVE TRIED THE ABOVE METHOD A FEW TIMES. cause all your data will be gone POOF

Xperia Z Dead??

Hi.
So I deleted gmail apk and put inverted gmail apk in system apps. Powered off the phone. Tried to power it back on, nothing happens.
Battery was almost full, about 95%. If I hold power button (tried for like 30secs) nothing happens. No LED, no vibrate, screen is black non-stop.
I also tried power& VOL-, power& VOL+, power & both volume... Nothing.
If I plug it into USB cable from PC, nothing. If I plug in the mains charger, nothing.
Tried holding VOL- (and later VOL+) and plug in USB cable from PC to get into download mode, nothing. Flashtool doesn't see the device.
What the HELL just happened? And what can I do?
Sony update service
tipsek said:
Hi.
So I deleted gmail apk and put inverted gmail apk in system apps. Powered off the phone. Tried to power it back on, nothing happens.
Battery was almost full, about 95%. If I hold power button (tried for like 30secs) nothing happens. No LED, no vibrate, screen is black non-stop.
I also tried power& VOL-, power& VOL+, power & both volume... Nothing.
If I plug it into USB cable from PC, nothing. If I plug in the mains charger, nothing.
Tried holding VOL- (and later VOL+) and plug in USB cable from PC to get into download mode, nothing. Flashtool doesn't see the device.
What the HELL just happened? And what can I do?
Click to expand...
Click to collapse
JUST DOWNLOAD THE UPDATE SERVICE FROM SONY , CHOOSE YOUR DEVICE AND FOLLOW THE INSTRUCTION AND MAYBE IT WILL GET YOUR PHONE WORK .
UPDATE SERVICE LINK
http://www.sonymobile.com/gb/tools/update-service/
Tried Sony Update Service, also PC Companion and flashtool.. The phone appears to be completely dead, like the battery is empty or not even connected. I don't think it's possible that the battery is empty since it had 95% of power when I switched the phone off..
Now that I think about it, it might be possible, that I turned the phone off, didn't wait for it to vibrate and immediately tried to turn it back on.. Does this somehow put the phone in "hard off mode" or something? I mean I'm just guessing here, because I really have no idea what to do :crying:
Hold power button plus volume until u feel 3 vibrates either the phone will come back on or at least u should be able to connect it to the pc opinion.
Sent from my C6603 using xda app-developers app
dante501 said:
Hold power button plus volume until u feel 3 vibrates either the phone will come back on or at least u should be able to connect it to the pc opinion.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
if your computer does not recognize your phone or vice versa your phone is hard brick (reinstall sony driver just to be sure), no other way to revive it unless you can get into recovery.
I had the same problem this morning. Itwas on charge overnight from the GPO and this morning, Nothing.
I tried two things. One was the update as suggested here (which is happening as I speak) and the other was to hold the button and the lower volume switch. I was doing these concurrently, with it plugged into my laptop and something worked. THANKFULLY.
I only got the phone about three weeks ago and this is the second time something like this has happened. First time it was totally dead and I had it swapped one for one. Worst part was I had spent some time updating my phone list etc which was subsequently lost (making me think I was working on my phone memory not the sim....)
I've just updated my NFC firmware, whatever that is, and it has gone into sleep mode. But at least it's working.
My longwinded explanation preceeds a short question.
Is this a common occurence with the Xperia Z?
My wife has exactly the same model only exception being hers is white, mine black. She has had no probs. Knew I shoulda gone the white one.
tipsek said:
Tried Sony Update Service, also PC Companion and flashtool.. The phone appears to be completely dead, like the battery is empty or not even connected. I don't think it's possible that the battery is empty since it had 95% of power when I switched the phone off..
Now that I think about it, it might be possible, that I turned the phone off, didn't wait for it to vibrate and immediately tried to turn it back on.. Does this somehow put the phone in "hard off mode" or something? I mean I'm just guessing here, because I really have no idea what to do :crying:
Click to expand...
Click to collapse
you have to wait at least 30 sec until you switch it on .leave the phone on the charger atleast for 3 hours try to uninstall and reinstall sony drivers . and then try to flash a stock rom using a flash tool
OK, the phone has been charging overnight (no led indication, charger was cold, so was the phone, so I doubt it's even been charging) about 10 hours. Reinstalled drivers, PC Companion, Update service and flashtool.
I tried these 4 options with 3 different variables (for 12 total combinations) 30 seconds each.
1) No cables connected
2) Mains charger connected
3) USB cable from PC connected:
hold [PWR] 30 secs
hold [PWR] + [VOL-] 30 secs
hold [PWR] + [VOL+] 30 secs
hold [PWR] + [VOL-] + [VOL+] 30 secs
After that, I also tried connecting the phone to USB cable to PC, each time with only 1 open program. First with flastool, then PC Companion, then Update Service with 3 different variables (for a total of 9 combinations). 30 seconds each:
without pressing/holding any buttons
hold [VOL+] while connecting
hold [VOL-] while connecting
Also tried a different USB port and cable, but it's 100% not the PC/drivers/USB cable.
No matter what I tried, nothing happened. Screen on the phone is dead all the time, LED light is dead, no vibrations, no sounds, nothing. Also when trying the PC connected options, no sounds, indications of drivers installing/failing, no activity in my computer, NOTHING on PC.
Are there any more options to try? Or must I send the phone in for repair?
And once again, does anyone know if turning off the phone and NOT waiting for it to vibrate and immediatelly trying to turn it back ON, somehow causes this "dead phone"?
No more ideas? Am I the first one to have this issue?
tipsek said:
No more ideas? Am I the first one to have this issue?
Click to expand...
Click to collapse
Seems like you have tried every known possible way to revive it, I think its time you sent it to Sony to have it fixed... I doubt anyone else can help you from here... Good luck.
Sent from my GT-N7100 using xda premium
I'm afraid to send it because I rooted the phone and my country service centres are known to deny warranty repairs for pretty much any reason they can find.. Sometimes they even make up something.. That's why I was hoping I could somehow fix it.. But yeah, seems there is no way I can do it, so I will have to send it in. Will report what happened.
To be fair, if it wont show on computer or boot up, short of them fixing it then checking, there is no way for them to see it has been rooted?
Xperia Z
That should be correct, but thats exactly what im afraid of. Lets say the battery died for instance. They replace it boot up the phone see its rooted and send me a bill. I hope this wont happen, we shall see..
tipsek said:
That should be correct, but thats exactly what im afraid of. Lets say the battery died for instance. They replace it boot up the phone see its rooted and send me a bill. I hope this wont happen, we shall see..
Click to expand...
Click to collapse
Pff, you think technicians are gonna bother opening superuser app to check for root?
I sure hope they wont. Phone has been picked up by delivery service today, that means it will arrive in repair centre by friday, and that means they will start looking at it next week maybe wednesday. Then before they figure out whats wrong, order parts and all, about 2-3 weeks and I can report what was wrong.
Got the phone back today. No idea what they did, no detailed description only "reset of program module SL4". Anyways, phone is working, I didn't have to pay anything, so all is good!:angel:

[Q] [PLEASE HELP] HTC One M7 not charging when on.

Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
please help i love this phone cant lose this at all
AnubhavSaxena said:
Device: HTC One (M7) Stock ROM
A few days ago, my never rooted, stock firmware, no unlocked boot loader, no custom ROM, never dropped HTC One (M7)'s battery died. Plugging in the charger had no effect, absolutely NOTHING. Tried 6 different cables and 9 different locations to charge it, nothing. Waited a while, dying in desperation. Then after so much of panic, I plugged it again, and randomly it started charging. But the charging had a loop - showed a bright orange LED with the power symbol on a battery for about 5 seconds, then a dim orange LED with the green battery charging, and a number, for about 10 seconds. The loop kept repeating. Eventually I could turn it on till the (incredibly low capacity) battery could live. So I did about 10 resets to it, and the situation would not improve.
Since my phone just decided to do this to me just before a long journey of mine, I was quite upset, and eventually infuriated to the limits. I decided to take it along and try different things to it - tried, tried, cleaned the ports, searched the net, nothing.
One fine day it decided to break the loop - now it charged, but only when off.
And today again its started the loop.
And here I am, begging for some help. I'm starting to hate this device now. Please help me.. :crying:
P.S. : I played a lot of Clash of Clans on the phone - it heated up a lot. Hope the info helps (Possible corrupted overheating charge instructions of the phone,etc.)
Click to expand...
Click to collapse
I am having the same exact problem right now. its very annoying. I have to drain the whole battery to charge it again. and its in that loop that you mentioned. plus it does not charge when you put it on charge when its on. it doesnt even have that charging light. it only charges itself if its off and if there is no battery left, i have to put it on charge by draining the whole battery by using apps and stuff and i am so pissed right now i cant find a solution to this. Did you find a solution on how to get this fixed?
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
[SOLVED]
parthami said:
I am currently having a similar problem where I can only charge my phone if off. Hopefully someone can help!
Click to expand...
Click to collapse
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
trapboi187 said:
I have found a solution to this. I am really happy since i am able to use my phone again.
Let me state what exactly i was going through.
I had to use the phone till it actually turned off completely consuming the whole battery and it was very frustrating because i had to deliberately use the phone till the phone shuts down and charge it. And once it started charging, it has a weird stupid way of charging. It shows that its charging and it goes off, comes back on and shows its charging, then it goes off... When it goes off the red light goes away...then comes back on.
I've read other threads and forums about people having the same issue. Others say they're not even able to connect their phones to the computer. You all should try connecting your phone to a computer and check if its able to transfer data.
If that happens, then you're saved. Because this really worked out for me.
Now, i'm not really sure what kind of bug this is, but here's how you fix this.
If you're able to transfer data to your phone, you must browse your phone on the computer and copy a file (or a couple of files - in my case i transferred a movie folder that had a couple files in it)
And guess what..i put it on charge and started charging like normal oh my god i was happy as hell
Thanks. I hope the same works for you all, people have been saying you have to clean the charging port but not really
Click to expand...
Click to collapse
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
.
Laderiva said:
I have the very same problem, my phone will only charge when the battery is completely drained, now i have like 25% and tried your way, my pc doesnt detect the phone :/
I tried with and withouth usb debug mode. :crying::crying::crying::crying:
Is this a sotware problem i guess? it wouldnt charge at all if it was hardware right?
Just checked and my phone now says "the usb host cable is plugged in, cant charge the device"
Click to expand...
Click to collapse
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
trapboi187 said:
I'm not sure how are you NOT able to get it connected to your computer. Since i connected it to the computer, it didn't start charging but it allowed me to transfer files. And so i did. You might wanna change the cable and check if its letting you connect to your PC.
So far its working perfectly alright. I don't have a problem as such. And wait, you could install a file manager and move a couple files around. Maybe delete some files or download some files and try.
I Hope it works for everyone who's getting this problem. I know its not a hardware problem and HTC support sucks BIG time. i don't even have htc headquarters so i couldn't get it replaced, bad. but if your phone is under warranty you must get it replaced :laugh:
Click to expand...
Click to collapse
Hi! so you are saying that if i move some files from the computer to the phone it might get fixed? Well, i cant plug it to the computer, it just doesnt recognize the phone, if i plug it when the phone is on the pc doesnt show anything and the phone doesnt charge or anything, just like when trying to charge it with the ac charger, if i plug it with to the pc with the phone off then it shows a message that doesnt recognize the device, and the phone doesnt even charge aswell...
Right now the only fix i have found is to solve the problem of having to drain the battery in order to charge the phone, now i fixed it unticking the fastboot option in energy, now i can charge with any % but the phone must be off. Btw it gets a lot of heat while charging it this way... idk if its normal, i heard that because the aliminium case it gets more heat than normal plastic cases.
Thanks for your reply, ill try to connect the phone to the pc a few more times.
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
HTC M7 Only charges when it's off and the laptop can't recognize the device.
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
alexandru.j91 said:
Hello guys , , I have the same problem , charging the M7 (On stock rom), I have tried many things ,roms and kernels , currently I managed to make it charge with the screen on with some conditions..
I installed SLIM ROM from their site (4.4.4) . To charge the phone with screen on I have to check "screen on while charging" (because if the screen goes off it stops charging /same thing if somebody is calling me )
To Charge my phone I just need to Reboot normally and charge it ( if you install this rom Activate the sound for the ac plug/unplug so you can know if it is charging well or not )
Eaven if i have to do these things its better then the OFF mode .
Hope It helps .
Click to expand...
Click to collapse
cathesys said:
Hello, I've had this HTC M7 since last year. It's worked perfectly until a couple days ago.
The phone will not charge when it's on. It only charges when it's off. Also, my laptop won't recognize the device. I've tried with a couple different AC chargers, but no luck.
Sometimes my phone says "CAN'T CHARGE WHILE IN USB HOST MODE," and I don't know how to take it out of USB Host mode? I'm guessing this is a problem with the software. Before this happened the phone worked flawlessly.
Any help, please??!!
Click to expand...
Click to collapse
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
I've already done that and it doesn't work.
I really don't know what the issue is? I mean this is a perfectly working unlocked HTC M7.
I've turned if off multiple times and even wiped it clean twice. I don't know what else it could be.
I mean it's been working perfectly since I got it.
But as I mentioned earlier it will only charge while the phone is off. And my laptop can't recognized it either.
It only appears and "Unknown Device."
But even when it is off it charges for a bit and then it completely stops.
Then you see the battery logo and then it starts charging again. But it repeat that same process throughout the whole time. So, it can never reach to 100%.
As I've mentioned before I've never really had this problem.
I've been looking for hours on the internet and so far nothing seems to work. There was an app I saw on to access engineer mode or something, but for some reason I can't use that app because it says that I'm missing another application.
Any thoughts??
alray said:
It can sometimes be caused by a defective usb port on the phone, does your port looks damaged? Boot your phone in safe mode and check if its doing the same thing.
Click to expand...
Click to collapse
I have the same problem, it can't charge, PC don't recognize when the phone is on android, but when i boot into recovery everything work fine (charge or data move to PC), so far i could't find any way better.
Hi,
had same problem.
Clearing system cache helped in my case.
Related cause for the trouble seem to be a couple of OTA upgrades I did recently.
(I was on a pretty old version.)
I noticed that there was something wrong while upgrading.
Even though the phone was connected to the charger while the whole upgrade process,
battery level went down...
The following procedure is your own risk!
Be careful not to choose any options that wipe all your data or factory reset your device.
This is how I cleared the system cache :
Boot into recovery (hold both volume-down and power buttons for ~30 seconds until menu shows - )
Press volume-down to choose RECOVERY and press power button.
Be patient ~60 seconds until menu appears.
Choose wipe cache partition and press power button.
Choose reboot system and press power button.
I hope this helps you.
Thanks
v

[Q] HTC One Charges but Won't Turn On

Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM
Sent from my HTC One using XDA Free mobile app
The Android Manual said:
Hello guys,
A while ago, I was just doing stuff I normally do with my phone. I flashed a ROM and it rebooted normally. I then flashed a MOD using TWRP recovery. As usual, every MOD that uses Aroma Installer has a "Reboot device after install" option so I chose that and then **** happened.
Out of nowhere my One suddenly shuts off (The install was done so...)
I have tried the sensor under bright light trick and my phone does vibrate once but nothing actually happens. Just a black screen and stuff.
Sometimes it does go into this screen where it shows a battery icon with thunder bolt in the middle (Yes I know that is the charging screen. But, I also believe that it acts like a progress bar and it does not do THAT.)
Then again, it dies and it doesn't have the charging LED nor would it turn on.
Help is appreciated. I know basic and complicated android stuff but I can't do any of that if my phone is dead [emoji14]
Edit: When I press the power button for a few seconds, it vibrates but nothing happens. The screen is still off and the charging LED is not turning on as well.
Edit: Okay, when I do get it to charge, it shows that charging screen and when I unplug it, it freezes with the charge light on. The phone is also heating up so that does mean it's charging
Regards,
TAM
Click to expand...
Click to collapse
Does it show up in Device Manger on your PC at all?
Danny201281 said:
Does it show up in Device Manger on your PC at all?
Click to expand...
Click to collapse
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?
The Android Manual said:
No. But I was able to drain the battery and once I plug it in using the original HTC wall charger (which is the one that I always use to charge it.) it charged but the charging LED is blinking (mut have drained it self good overnight) am I making progress or did I make it worse?
Click to expand...
Click to collapse
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.
Danny201281 said:
It's difficult to say at this point, Personally I would just leave it charge over night. Then try and power it on with Volume Down+Power while still connected to the charger. And it definatly doesn't show up in device manager, not even as Unknown Device or QHUSB_DLOAD? I find that a little odd.
But there are signs of life so I think a good charge may do the trick.
Click to expand...
Click to collapse
Yes. I did plug it into my laptop's usb ports last night when it still had charge (usb 3.0 if that helps) but it was neither recognized nor visible in the device manager. I hope! I am now charging my phone as we speak. I hope it's not dead too
Okay so...I installed HTC Sync and still nothing. It was not recognized and it's still not booting
Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick
yatindroid said:
Try Windows 7 USB 2.0
just htc Drivers
Try to go to Boot loader and flash firmware
if it show battery with charging sign it means Soft Brick or battery problem
if it showed nothing like no charging light or nothing on screen then its Hard Brick
Click to expand...
Click to collapse
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?
The Android Manual said:
Then it is probably a soft brick or a battery problem. Because when I got home I immidiately pluged it into the wall charger for it to charge and it charged showing the charging screen with a blinking LED. One more thing, if I press the power button for a few seconds it vibrates and then nothing happens. I am planning to leave it charging over night. Is that a good idea?
Click to expand...
Click to collapse
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.
Seanie280672 said:
can I ask what your flashed before it did this ?
also crazy question, but have you tried holding down the power button till the lights on the bottom flash approx. 12-15 times ? this resets the device, Ive had to do this after many flashes of various things.
Click to expand...
Click to collapse
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button? Just to clarify, my phone only vibrates if I hold the power button for a long time. It just keeps vibrating and vibrating
The Android Manual said:
I was flashing a MOD then after the installation finished, it asked if I wanted to "reboot now" so I tapped yes then the phone died and it won't start anymore. Yeah but how long should I hold the button?
Click to expand...
Click to collapse
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.
Seanie280672 said:
until the lights stop flashing, usually about 12 or 15 times cant quite remember exactly how many times they flash but its quite a few.
I know you said you tried the bright light trick, but you should also try this trick whilst holding down the power button.
Click to expand...
Click to collapse
Umm...but the buttons don't light up when I press the power button for a long time.
It does this but when I unplug it, it freezes like that with the LED on.
Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.
The Android Manual said:
Edit: When I plug it in the computer it doesn't show up (I think that's good because it's a sign telling me that maybe the phone just needs a long ass charge). Now I will be leaving my phone to charge over night and hope that it will boot up in the morning. The phone becomes hot too while it's charging.
Note: I also do not have access to RECOVERY, BOOTLOADER and FASTBOOT.
Click to expand...
Click to collapse
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Oh no...well I will try to search for my old laptop that has USB 2.0 ports and see of that recognizes my phone. I also do not have warranty anymore though so that is not going to help me
yatindroid said:
if your phone is in warranty you should go to service centre
This situation is quite confusing
as not accessing bootloader is not good sign
Click to expand...
Click to collapse
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?
The Android Manual said:
Okay so I plugged my phone into a laptop with USB 2.0 ports and it showed up in device manager as an "Unknown device". Not sure if it was caused by the phone showing the battery charging screen but anyway that happened. Is that a sign of life? What should I do about it?
Click to expand...
Click to collapse
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684
Seanie280672 said:
Well as you have tried everything else, and now seeing some signs of life, you could give this a try, no harm in trying, it will either work or it wont.
sorry wrong link, this: http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
What version of ubuntu do you recommend I use? I will be installing it on my flash drive so...

HELP! Not turning on

Was watching netflix, forgot that the battery was very low and then it turned off. Charged it for 1 hour but to my surprise it didnt charged at all.
I thought that the problem was just with the power brick or the cable. So I tried different power bricks and cables but still no luck.
So I then decided to plug it in the desktop computer and the pc detected it but not completely. It just say USB device not recognized or malfunctioned blah blah.
Help guys
EDIT: Solved this simply by pressing volume up, down and power button simultaneously.
Idk how this problem happened so if anyone here knows please explain it to me thanks!

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