Possible digitalized problem - Verizon Motorola Droid Turbo Q&A, Help & Troublesh

Hi guys, ran into a little problem with my phone. Have you ever try to use your phone with a wet finger or if the screen is wet?
Every now and then my phone acts like that. At first I thought it was because my hands were wet. So I wipe my screen. It solved the problem but the problem returns. Now I notice that its not not wiping the phone that fix the problem. Its turning the screen off and on that fix it. I already change to a new screen protector. So my conclusion is that it might be the digitalized problem.
What do you guys think ? If I'm going to take it back to Verizon for an replacement. I'm going to return it for a note 4. I really don't want to pay for a refurbished phone.
P.s. As I type this on the phone. It acts up again.

phibo said:
I already change to a new screen protector. So my conclusion is that it might be the digitalized problem. .
Click to expand...
Click to collapse
Have you tried it without a screen protector? It sounds like a screen protector problem, unless you've already tried it without one. Screen protectors are not needed with modern phone screens unless you are a lifeguard or you drop your phone a lot in a diamond factory.

cxi said:
Have you tried it without a screen protector? It sounds like a screen protector problem, unless you've already tried it without one. Screen protectors are not needed with modern phone screens unless you are a lifeguard or you drop your phone a lot in a diamond factory.
Click to expand...
Click to collapse
Or your like my wife and you have 3 diamond stud earrings in each ear, or your like me and work in a open pit mine. Or you do any type of heavy industrial work.
Don't be fooled, it doesn't have to be a diamond to scratch gorilla glass...
Pulling it in and out of a chest pocket on a sitka hunting jacket for two weeks left surface scratches on mine (while i was waiting for the screen protectors to arrive)

-Michael_ said:
Or your like my wife and you have 3 diamond stud earrings in each ear, or your like me and work in a open pit mine. Or you do any type of heavy industrial work.
Don't be fooled, it doesn't have to be a diamond to scratch gorilla glass...
Pulling it in and out of a chest pocket on a sitka hunting jacket for two weeks left surface scratches on mine (while i was waiting for the screen protectors to arrive)
Click to expand...
Click to collapse
Yup, sand is the most likely culprit, whether inside a pocket or in the environment in general, which is why I provided the full reference link. Either way, it's certainly worth making sure it's not the screen protector before returning a product.

Related

Love the Diamond, But the screen????

Is it just me not being careful enough with my diamond?
Because it does not take much for my screen to get scratched.
Compared to my htc touch, there is a big difference.
I already needed to buy a tube to try and polish the scratches out.
Waiting for my screen protector to arrive and hope its better then the one from brando because i had to wash it and then i just never got it clean again.
could not get the fingerprints of it and always left some water stains (even when i use a blow dryer)
This is the only thing which disappoints me and also surprises me!
Anyone els noticed this?
didnt u get a oem screen protector in the box?
as posted just now: haven't you applied the screen protector, since this is a different type of screen then your previous phone there is a reason it is being shipped with a screen protector!
I ordered a thicker screen protector when I placed my order. No scratch what so ever and the phone is almost all the time accompanied with my keys or lighter ...
I did get it but i messed it up by accident...
and i also received one with my htc touch but i did not need one for that phone.
it did not scratch that easily.
So because of this i thought i would not need to order a new one, now i see i was wrong.
MisterSosa said:
I ordered a thicker screen protector when I placed my order. No scratch what so ever and the phone is almost all the time accompanied with my keys or lighter ...
Click to expand...
Click to collapse
Where did you get a thicker one? I have the one that came in the box on my Diamond just now which seems fine - but I also messed up when putting it on and its slightly squint. I would like to get a replacement - but the HTC store are only currently selling them in packs of 6!
anheuer said:
I did get it but i messed it up by accident...
Click to expand...
Click to collapse
I know what you mean /sigh
HI,
I've managed to get a few small scratches on mine.
Can't think how. I always carry it on it's own in a soft pocket - the same pocket I used for my old Orbit 2 and Orbit & Jamin before it etc... none of which ever scratched.
Was even being careful while I waited for a better screen protector...
Seems to scrtach quite easily...
So, does anyone have any ideas on how to minimise effect of/repair small scratches? There are plenty of solutions for plastic screens but I can't find any reliable advice for the Diamond (or the iPhone for that matter - I searched for iPhone as it has a similar hard glass screen and has been around longer)...
All ideas welcome!
Thanks.
The screen protector looks exactly the same as those bundled with Vario II and III and I must say it's rubbish. I bought 2 from Taiwan or China on ebay for a quid inc. shipping and they are a bit thicker and they don't descrease the quality of colours as the standard ones.

Q to owners of a Martin Field screen protector

I am seriously thinking to buy a martin field screen protector....but i had a couple of questions 1st....
1- Do they enhance screen visibilty in sun ?
2-does dust manage to collect under it ?
3- how does your finger\pen flow over it ?....like its resistance to movement
thnx in advance
darkhalf520 said:
I am seriously thinking to buy a martin field screen protector....but i had a couple of questions 1st....
1- Do they enhance screen visibilty in sun ?
2-does dust manage to collect under it ?
3- how does your finger\pen flow over it ?....like its resistance to movement
thnx in advance
Click to expand...
Click to collapse
1. Nope, but didn't make it worse. The screen was as readable as before.
2. Nope, if you fit it carefully no particles or dust will ever be collected under the screen protector.
3. No change at all. It is the same as before, no hindrance to the touch screen after the screen protector is applied.
thnx ........ ordered it !!
darkhalf520 said:
I am seriously thinking to buy a martin field screen protector....but i had a couple of questions 1st....
1- Do they enhance screen visibilty in sun ?
2-does dust manage to collect under it ?
3- how does your finger\pen flow over it ?....like its resistance to movement
thnx in advance
Click to expand...
Click to collapse
1: No. Didn't change at all.
2: No. In fact its better than before. Without the screenprotector dust was at the edges of the screen all the time - with the screenprotector - nothing.
3: I would say it didn't change. However, since the screenprotector is quite thick (0,2-0,3mm I guess ... ), the handling is much better now. Especially with the HTC flow-applictations the finger flowing at the edges of the screen is much more comfortable now.
And very nice: When applying it on the screen, you can easily pull it off again if you accidentally enclosed dust under it, and wash it. After drying it works as well as before. (Did it about 10 times before I aligned it perfectly onto the screen without any dust sealed in ...
Best screenprotector I ever had
wooow seems really gr8...thnx so much for sharing ur experience
Ordered it.
chalid said:
1: No. Didn't change at all.
2: No. In fact its better than before. Without the screenprotector dust was at the edges of the screen all the time - with the screenprotector - nothing.
3: I would say it didn't change. However, since the screenprotector is quite thick (0,2-0,3mm I guess ... ), the handling is much better now. Especially with the HTC flow-applictations the finger flowing at the edges of the screen is much more comfortable now.
And very nice: When applying it on the screen, you can easily pull it off again if you accidentally enclosed dust under it, and wash it. After drying it works as well as before. (Did it about 10 times before I aligned it perfectly onto the screen without any dust sealed in ...
Best screenprotector I ever had
Click to expand...
Click to collapse
I agree. Have used it for all my phones. First time bought pack of two and never used second one. Since then, only buy singles
Question does the screen fill the gap between the case and the screen so it is better to touch the screen at the edges?
I've got some scratches on my Martin fields protector, from using the stylus!
found I'd got a sharp point on the tip of the styus, still not certain how..
unfortunately I noticed it as it put a scratch up the shield.
bah!
fards said:
I've got some scratches on my Martin fields protector, from using the stylus!
found I'd got a sharp point on the tip of the styus, still not certain how..
unfortunately I noticed it as it put a scratch up the shield.
bah!
Click to expand...
Click to collapse
Got the same issue, but haven't been able to see anything sharp at the end of my stylus...
I got a scratch too, that's why I converted to Brando, because they are cheap and I wouldn't have to fear about scratches on a 2 bucks screen protector.
I've used Protech screen shields for a number of my devices. Been happy with every one and delivery is fast.
Might try the Martin shield just to see how it compares.
cwh
I have to buy a new one, O2 scratched mine when they repaired the crack in the case

[Q] HD7 Gorilla Glass?

Hi,
Can anyone help? I've been trying to find out if the glass used on the HD7 is Gorilla Glass (or an equivalent). A student of mine showed me how to drag a screwdriver up and down a Desire HD screen with no affect whatsoever, so I'm hoping the HD7 is built of the same stuff. I'm also rubbish at putting screen protectors on
Cheers...
YT
From what I was told at Mobile media, It is a gorilla screen/equivalent.
Why don't you try the same with the screwdriver and let know how did that work out for you?
LOL.... Why do you care dude. Personally, I use a full transparent sleeve for my device which is not silicon or hard plastic, but fixable. This cover, does not allow the screen to touch the surface when the phone is put screen down. So I have removed the screen protector.
So, if you have something like that, I guess you are fine without the screen protector. I usually put my phone in my pockets which have my car keys or coins and my cig lighter and stuff. They never scratched the screen.
VizagDude said:
Why don't you try the same with the screwdriver and let know how did that work out for you?
Click to expand...
Click to collapse
... Lol... stramgely enough my student offered to test it
VizagDude said:
LOL.... Why do you care dude.
Click to expand...
Click to collapse
... it's pretty, shiny and expensive. I'd hate to have a scratch on my phone... sooner scratch my car
VizagDude said:
Personally, I use a full transparent sleeve for my device which is not silicon or hard plastic, but fixable. This cover, does not allow the screen to touch the surface when the phone is put screen down. So I have removed the screen protector.
Click to expand...
Click to collapse
... I've never scratched any of my phone screens but was hoping to get away from the faf of fitting screen protectors. I mostly use a leather pouch unless I know the phone is safe in a fleece pocket.
VizagDude said:
So, if you have something like that, I guess you are fine without the screen protector. I usually put my phone in my pockets which have my car keys or coins and my cig lighter and stuff. They never scratched the screen.
Click to expand...
Click to collapse
... think I can stop being paranoid, but it would be nice to know what screens they use. Most other manufacturers tell you.
Thanks for your reply
Unfortunately, im not sure what its made of but ive already scratched it from standard keys in pocket
No HTC device use gorilla glass, an equivalent, maybe, but not the actual trademarked GG.
Thanks for all the replies... looks like I'm going to have to fight with those damned screen protectors again
Your Welcome
Yorkshiretaff said:
Thanks for all the replies... looks like I'm going to have to fight with those damned screen protectors again
Click to expand...
Click to collapse
The best screen protectors I know of are from Zagg and Bodyguardz. They are both Military Grade. From experience I would choose Bodyguard. Zaggs are easy to find in stores though. Use both a screen protector and hard case, it goes hand in hand.
I never used a screen protector on my HD2 and it is completely scratch-free. I don't have one on my HD7 either and again, no scratches.
Having said that, I have a golden rule of never putting my phone in a pocket together with anything hard (oo-er!). My keys always go in a different pocket.
Glass is generally quite hard to scratch though.
It'd be really cool if they made phone screens out of a slice of man-made white sapphire like they use on Rolex watches. That stuff is the second hardest transparent substance known to man, second only to diamond. Mind you, that might put the price up a bit, my Submariner was over three grand....
I had my HD7 since it came out, no screen protector, no pouch, no scratches at all.
Well, my asnwer is a little late, but...
Corning lists the HD7 (along with many other HTC phones) as a Gorilla Glass devices.
I can't post the link since I'm a new user.
But check out corninggorillaglass[dot]com/featured-products
Although, my HD7 already has scratches. It had them after about a week. Just from having it in my pocket.
Really..
I was trying to find that information out also, funny that Corning lists our HD7s as having Gorilla Glass because I have micro scratches on mine also. Hmm....
My HD2, which they list also is smashed to pieces from a drop of about 2 1/2 feet on the ground. Either the glass isn't as tough as they say or somewhere they're dropping the ball on certain phones (USA maybe?).
Cyph
HTC phones were never listed has having GG before until recently. Leads me to believe that the ones use by HTC are not the same because I seriously doubt some of the earlier phones have em. It looks like they pretty much just put their whole entire lineup on there.
It has
http://www.corninggorillaglass.com/#products-with-gorilla
Tuskuno said:
It has
http://www.corninggorillaglass.com/#products-with-gorilla
Click to expand...
Click to collapse
My HD7 picked up a tiny scratch after 3 days use. The screen scratches, period.
Buy a screen protector and forget all about what make of glass it is, its glass which needs protection.
Im considering getting a HD7 (To replace my Motorola MileStone) & the screen is my biggest concern
Can the HD7 take a hit or survive a fall ? without the screen being shattered into pieces ?
I knew some who dropped his HD2 & the screen got shattered & it costs (eql. 300 USD) to fix it in Saudi Arabia , which more than the price of a new HD2 these days
I can't have a sensitive phone like that ,especially coming from Motorola MileStone (now thats one tough phone , you won't believe what my MileStone survived)
I really like the HD7 (& the Windows Phone 7 platform) , but if thats means I've to replace the screen every time the phone falls from me , I think I'll better off with a Motorola Atrix running Launcher 7
Thanks for your help
IceDree said:
Im considering getting a HD7 (To replace my Motorola MileStone) & the screen is my biggest concern
Can the HD7 take a hit or survive a fall ? without the screen being shattered into pieces ?
I knew some who dropped his HD2 & the screen got shattered & it costs (eql. 300 USD) to fix it in Saudi Arabia , which more than the price of a new HD2 these days
I can't have a sensitive phone like that ,especially coming from Motorola MileStone (now thats one tough phone , you won't believe what my MileStone survived)
I really like the HD7 (& the Windows Phone 7 platform) , but if thats means I've to replace the screen every time the phone falls from me , I think I'll better off with a Motorola Atrix running Launcher 7
Thanks for your help
Click to expand...
Click to collapse
The screen is glass, yes it will shatter! Best suggestion is buy a good case.
little random...but i suggest an anti glare, matte screen protector to everyone! pretty awesome....and its drastically eliminated finger prints, hated having to wipe the screen all the time.
I have dropped my HD7 3 times so far, but I have an aluminum case from pdair. Has totally been worth the case. Otterbox also has a commuter case. I think with the right case they're ok.
Sent from my HTC HD7 using XDA Windows Phone 7 App
I personally think the build quality of the HD2 is better than HD7. Since the HD2 is a completely candybar, doesn't like the HD7 on the top and bottom part. I dropped my HD2 several times, put to the same pockets but there was no damage that can be seen clearly outside. But that story doesn't happen with my HD7. One drop to hard surface, on the pockets as daily use = one noticeable scratch,one small dot crack inside the screen + damages outside.
Make me want to have another phone right now, but there is no point to buy a Windows Phone right now since the Mango come with Skype and front camera, maybe a better CPU...

"Ghost touches" and screen protector?

So, my current XT720 started having episodes of that dreaded "ghost touches" insanity two weeks ago with escalating frequency. Last week it started to happen roughly every two hours. I found that wiping the screen off on my shirt would help for a few minutes, but I just assumed placebo effect (somewhere I had read that the ghost touch problem results from ground wires coming loose--so I was contemplating disassembling and reassembling--except I can never get that stupid "8.0 xenon" sticker to come off cleanly in the past so I was holding off). On a whim I googled a bit and found on a droid forum that someone was claiming that cleaning the screen with an electronic wipe solution solved the problem but that success can depend on which cleaning solution was used. I was skeptical, but I had a pack of Windex electronics wipes so I figured "try it"... the ghost touches disappeared immediately and have not returned (it's been 5 days). So, clearly some sort of residue on the screen was responsible.
So that got me thinking. I'm currently using an XT720 I got used that came without a screen protector (My wife is using my original one that has a zagg invisible shield since day one and has never had a ghost touch problem). When I got my current one, I debated whether or not to install a screen protector and decided to give it a shot without (which is really nice by the way--the screen does not scratch even when you forget and drop your keys in the same pocket--but it does develop get a weird patina which is what the cleaning seems to have removed--the zagg has a nice feel to it, but it's got a strange uneven surface that takes some getting used to, so the shield-free experience was a nice change for the fingers--my only objections were that sometimes it seemed way to sensitive to touch and that the bevel edges around the screen feel too recessed so the design seems to anticipate that a screen protector is installed).
So, my question is: I can hand-wave an explanation that a conductive/capacitive membrane develops on the surface of the screen and interferes with normal operation of the digitizer. And that perhaps a screen protector counteracts this either by keeping whatever this conductive/capacitive residue is slightly further from the digitizer or possibly by preventing generation of this residue due to different surface properties. Have people had the ghost touch problem with screen protectors?
I can t really help you i never try any screen protection
But i had ghost touches but not at all like yours it happened 5times max(in 2years of heavy use) i think and always when it was raining when my screen get a little wet... and it stop maybe 5min after drying the screen
Never got it with out rain...
Same for me... the phone start to open apps alone jaja xD
Sent from my XT720 using XDA App
I've had the ghost touch problem twice now, both with screen protectors. The first time was with the screen protector that came with my Otterbox and the second was with the protective film that comes with the phone new (it worked fine to my surprise). Each time, it happened about 6 months after receiving the phone. However, I've not tried the electronic wipe solution nor any physical disassemble/reassemble operations.
BTW...my previous thread about this: http://forum.xda-developers.com/showthread.php?t=1102074
Hm, seems like what's actually happened is that the left-most strip of the screen doesn't respond to touch at all anymore. I just found it's difficult to type "q" and "1" So, probably the ghost touching was while that element was dying. It's still mostly usable (I can get the q and 1 by slowly moving my finger from the edge). If it gets worse I'll have to think about repair, I guess. I see the glass is available from ebay and I've also amassed a few for-parts XT720s so I've been looking into what's involved in replacing the digitizer but I can't figure out how to remove the front glass from the chrome frame...
Mioze7Ae said:
Hm, seems like what's actually happened is that the left-most strip of the screen doesn't respond to touch at all anymore. I just found it's difficult to type "q" and "1" So, probably the ghost touching was while that element was dying. It's still mostly usable (I can get the q and 1 by slowly moving my finger from the edge). If it gets worse I'll have to think about repair, I guess. I see the glass is available from ebay and I've also amassed a few for-parts XT720s so I've been looking into what's involved in replacing the digitizer but I can't figure out how to remove the front glass from the chrome frame...
Click to expand...
Click to collapse
Hello guys,
I had these "ghost touches" until two weeks ago. Then, I installed a screen protector and had no problems at all later. I am not an expert of touch technology, but I assumed that putting something between the dirty and the screen would help, and I can say I was right so far
Ah, just one note: just before applying the screen protector, be sure to clean perfectly the screen, otherwise it will not counteract the problem (use for example an electrostatic "cleaner" and a properly clean cloth).
Hope this helps!

Adding a second screen protector on top of installed one

Wondered if anyone had done this. I am considering adding a second film protector on top of the pre installed protector from Samsung.
It says be careful of scraping nails on screen and I've noticed that it actually happens often that I scrape a touch of my nail harder than I should.
This seems like a very poor idea. It would affect image quality and might even affect touch sensitivity. I imagine it would just end up pulling up the factory screen protector anyway.
Spinachy said:
Wondered if anyone had done this. I am considering adding a second film protector on top of the pre installed protector from Samsung.
It says be careful of scraping nails on screen and I've noticed that it actually happens often that I scrape a touch of my nail harder than I should.
Click to expand...
Click to collapse
You should install not 1 but 10 or 20 more soft screen protectors in top of the one already applied!
What you need to do is remove the one already applied and enjoy the best quality of your 2k smartphone, if something happens before Dec 2021, pay the 150 and get a new inner display installed by Samsung! Enjoy at least a full year of your phone!
Ive owned both the Fold1 and now the Fold2 and being using them as dsily driver banging the phone around with tools and boxes while i do mechanic jobs! These phones are tank! My wife has long finger nails and never had a single scratch! Lets be honest, who tap their phone with a finger nail? Come on!
My 2 cents! Peace out...
Granted screen protectors are made to flex, the more you stack on top of each other, the less they'll flex. It'll cause it to stiffen and put pressure on the display. Doesn't seem like a good idea lol.
megaghostgamer said:
Granted screen protectors are made to flex, the more you stack on top of each other, the less they'll flex. It'll cause it to stiffen and put pressure on the display. Doesn't seem like a good idea lol.
Click to expand...
Click to collapse
Yeap... that fold line is trouble.
It's also possible the plastic and/or adhesive could be reactive with factory one turning it into a gooey mess over time.
I'm actually thinking of doing this too. I prefer matte screen protectors to the shiny, fingerprint magnet that came with it. Maybe we could have the existing protector replaced with something else at the Samsung store or something.

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