[Q] Nexus 6 Speaker Issues - Nexus 6 Q&A, Help & Troubleshooting

I was wondering if anyone else was having a problem with their speakers on the Nexus 6 when receiving calls or messages?
Randomly my ringtones & notifications come in crackling as if the speakers are blown. It doesn't happen much but it's kinda annoying. I think the speakers are fine because playing music or watching videos at max volume sounds great.
Any feedback is greatly appreciated

I have also had this issue. I'm running stock rooted with no mods. Would like to hear If anyone else is having this issue as well. Also would this issue be addressed in the new 5.0.1 update?

I am having issues hearing the conversion tone when sending or receiving messages via WhatsApp. The notification rings but within a chat it doesn't play any sound. Is this happening to anyone else? It's driving me crazy.

Same thing here. Especially with FB Messenger.

There definitely seems to be some static or degradation on some of the notification sounds and ringtones. I noticed the same thing.

I think it has an overactive EQ/Preamp type of ordeal going on. I think there is some sort of software built in that is trying to act like a DSP to save the speakers. For Example just turn up your volume to max and keep hitting the up volume. You will probably notice the volume beep will change volume several times throughout that. it will also be noticeable when playing music.

I have also noticed some strange crackling that I never had on previous Nexus devices. I am certain it is software and hope for an update to resolved it. I also noticed that many of the things going through the speakers slowly get louder. For instance, hit the speakerphone button while in a call and it starts at like 50% volume and goes to max in about 5 seconds. Kind of a strange fade up that I haven't had before...

TOCS88 said:
I have also noticed some strange crackling that I never had on previous Nexus devices. I am certain it is software and hope for an update to resolved it. I also noticed that many of the things going through the speakers slowly get louder. For instance, hit the speakerphone button while in a call and it starts at like 50% volume and goes to max in about 5 seconds. Kind of a strange fade up that I haven't had before...
Click to expand...
Click to collapse
I also noticed the gradual increase in volume on everything including alarms. Glad it's a common issue that will hopefully be addressed in a future software update.
Thanks everyone for your feedback.

Nexus 6 Stereo Speaker issue
danotoriusodo said:
I also noticed the gradual increase in volume on everything including alarms. Glad it's a common issue that will hopefully be addressed in a future software update.
Thanks everyone for your feedback.
Click to expand...
Click to collapse
I am having an issue with the stereo speakers on my Nexus 6. Every time I listen to music, watch a you tube video or watch a movie on my nexus 6 device, I notice that when I put it on maximum volume it will get loud then suddenly drop down to between 30 to 50%. I'm not sure what is the deal with that, but I can tell you its freaking annoying. Also been having issues with the fade in as well.
Any ideas on how to fix this issue?

wassefkamal said:
I am having an issue with the stereo speakers on my Nexus 6. Every time I listen to music, watch a you tube video or watch a movie on my nexus 6 device, I notice that when I put it on maximum volume it will get loud then suddenly drop down to between 30 to 50%. I'm not sure what is the deal with that, but I can tell you its freaking annoying. Also been having issues with the fade in as well.
Any ideas on how to fix this issue?
Click to expand...
Click to collapse
Sorry, I haven't had that problem. Since updating to 5.0.1 I've noticed that my original problem hasn't been happening for calls or alarms. It still does happen with the clock app though. What version are you on?

Ever since i updated to 5.0.1
QUOTE=danotoriusodo;58061396]Sorry, I haven't had that problem. Since updating to 5.0.1 Im on 5.0.1, it started after i ran the update.
I've noticed that my original problem hasn't been happening for calls or alarms. It still does happen with the clock app though. What version are you on?[/QUOTE]

I would like to see some of the Viper4Android users chime in. I am hoping V4A fixes all these issues...

What is the probem??
Sent from my Nexus 6 using XDA Free mobile app

Same issue
I'm having the same issue. were you able to get yours resolved? If so, how?
wassefkamal said:
I am having an issue with the stereo speakers on my Nexus 6. Every time I listen to music, watch a you tube video or watch a movie on my nexus 6 device, I notice that when I put it on maximum volume it will get loud then suddenly drop down to between 30 to 50%. I'm not sure what is the deal with that, but I can tell you its freaking annoying. Also been having issues with the fade in as well.
Any ideas on how to fix this issue?
Click to expand...
Click to collapse

The Viper audio download fixed my issues
:good:
jcrawford79 said:
I'm having the same issue. were you able to get yours resolved? If so, how?
Click to expand...
Click to collapse

Same issue. On CM12. Uugh.
Sent from my Nexus 6 using XDA Free mobile app

anyone had this issue sorted yet. today i noticed while using speaker phone there is a static sound and low voice volume any ideas

Viper did not fix the issue
I'm thinking its hardware as I have tried stock and benzo ROM. Nothing seems to fix my low volume issue

Mine does this after flashing kernels or roms sometimes. A clean flash back to stock then reflash rom/kernal with extreme beats fixes it. I've had 3 nexus 6s and they all did this. Even when I flash stock image it don't sound quite right until I flash extreme beats 4.1. Viper has only caused problems for me.

Crackle is noticeable
I noticed the crackle sound straight out of the box simply by testing out some ringtones. This had me disappointed but even worse if I start to think I got a defective unit. It's weird because the problem does not happen very often and it's an issue that I can't demonstrate so easily, but it's there. Reading this post about people having the same problems makes me believe that there could be a update or software solution. By the way, playing music sounds great, the thing happens mostly with game sounds and ringtones.

Related

Speaker volume much softer than it was when I first got the phone

When I first got my phone music and youtube videos were really loud with the built in speakers. So much so that I had to turn the volume down a little bit for comfort. Now when I make sound it starts out very loud but quickly softens drastically. Like something is trying to auto normalize the sound to a much lower volume.
What bugs me is it used to work great. I'm on the same firmware version and such that I was on before.
Is anyone else having volume issues with their built in speakers?
youngm77 said:
When I first got my phone music and youtube videos were really loud with the built in speakers. So much so that I had to turn the volume down a little bit for comfort. Now when I make sound it starts out very loud but quickly softens drastically. Like something is trying to auto normalize the sound to a much lower volume.
What bugs me is it used to work great. I'm on the same firmware version and such that I was on before.
Is anyone else having volume issues with their built in speakers?
Click to expand...
Click to collapse
I'm experiencing this too. I feel like it was designed this way. But I want to see some documentation.
Maybe you're just adjusting to the volume?? Kind of like when a fast car doesn't feel fast anymore.
Are you on a custom rom?
I'm on Stock ROM.
I know it isn't me just getting used to it. When I play some music it is really loud and vibrates my phone noticeably. After about 1 or 2 seconds though it quiets and my phone stops vibrating as much and I have a hard time discerning voices in the sound.
If I pause the video for a few seconds and start again the same thing happens. really loud then quieting.
If I turn down the video all the way then turn it up all the way fast the same things happens. I can feel the vibrations of the sound then they lessen and quiet down.
Interesting. I tried it this morning after a fresh charge and it works great now. I wonder if previously I was always testing at night when my battery was low. Perhaps this is some kind of built in battery savings scheme? When I was experiencing the issue I verified that Battery Savings mode was turned off. But perhaps this is something that auto happens when the battery is low?
I'll have to try again tonight.
I'm starting to have the same issue. Posting here for any updates, and I'll update as well if I figure out what's going on.
Me to guys....I thought I was going nuts today... Every roms got quiet audio and I'm just like wtf...so I flash stock images and STILL its quiet...I'm just wondering if its some kinda power save feature.
i've been looking through the mixer_paths.xml file to see if i can find headphones and speaker values to increase to increase volume and this mixer_paths file is different than what i'm used to with samsung and LG phones. i'm probably missing some values to see because i normally use 920 text editor but that app currently isnt working with android 5.0. has anyone found the values to change the increase volume?
I have the same issue. If i reboot the phone everything sounds great then shortly after the volume drops and its difficult to hear things. This happens evem during calls while using speaker phone. I've looked in all the settings and can not find anything to do with this. Any help would be much appreciated.
Thank goodness I'm not the only one! I have this exact issue as well.
So this actually worked on my N6 maybe it will work for yours. After a reboot problem remains. I applied small pressure evenly to the speakers with my fingers and bam problem gone. I seriously hope we don't have bad hardware. Hope this helps you guys as well.
https://forums.motorola.com/posts/add203215b?commentId=837982 If you see Moto's Official forum lot of other people are having this same Issue
Add me to the list thought I was going crazy too
I'm pretty sure it's a software issue. On mine, the volume does the normalization thing, but if I switch orientations it goes back to full volume before dying down again. Hopefully it gets fixed soon.
Same issue here. Thought I was loosing my mind. The volume goes down tremendously after starting music via the speakerphone after about 1 or 2 seconds. I have completely reset my phone and toggled the power saving setting and I'm still having this issue. Getting very annoyed.
Same issue here. My battery was down to 4% and the volume started getting lower some times.
Also it seemed like turning the device (display rotation?, gyro sensor?) had to do with it.
I also hear some noise (crackling) when the phone is at full volume and it's not playing music.
IndoorSnowStorm said:
I'm pretty sure it's a software issue. On mine, the volume does the normalization thing, but if I switch orientations it goes back to full volume before dying down again. Hopefully it gets fixed soon.
Click to expand...
Click to collapse
Same here with the normalize issue...tempted to send my nexus 6 back to motorola but it was so hard to get this phone
Cant believe google has yet to address this... I hope its a software fix coming.. I cant even really judge the audio bc i cant play anything at max volume smfh
Sent from my Nexus 6 using XDA Free mobile app
I think it's a software issue. Whenever I notice the phone's volume is lower than it should be, I press volume up and down repeatedly then it goes back to normal. Gets annoying though.
Anyone found a solution for this or it just is what it is? Also notice the volume increases when I rotate the landscape view..then normalizes lower after a few seconds...
I've hard reset....flashed a fresh copy of 5.0.1 still no solution? Could this be a hardware issue?
Sent from my Nexus 6 using XDA Free mobile app

Speaker Volume Changing

Speaker Volume starts loud then decreases. This happens when playing any media through speakers. I've tried different roms and the issue continues to persist. Has anyone else had this problem. Any feedback or solution would be greatly appreciated.
santque said:
Speaker Volume starts loud then decreases. This happens when playing any media through speakers. I've tried different roms and the issue continues to persist. Has anyone else had this problem. Any feedback or solution would be greatly appreciated.
Click to expand...
Click to collapse
its a mostly aosp bug, you are missing files. itll be there until your roms fix the issue.
In having the same issue.
This occurs on stock and custom roms so if it's a bug then it's effecting stock too.
Just got my phone and i have the same sad issue.... When i play music through the speakers and turn the vol all the way up its loud then immediately fades to low volumes.
I cannot get a constant play of any media at full volume
I am completely stock unrooted
Any solutions? Or should I send this thing back?
Sent from my Nexus 6 using XDA Free mobile app
Having the same issue with volume decreasing while playing media.
simms22 said:
its a mostly aosp bug, you are missing files. itll be there until your roms fix the issue.
Click to expand...
Click to collapse
do you know how to fix that ? any link to a commit or sth. ? building omnirom for myself, and i wasn't able to figure the problem out...
I have the same issue on CM12. Couldn't comment on stock as I used it for all of 10 mins.
Seems there is some kind of audio normalization service running in the background. Doing a pretty crappy job of it.
Software issue it seems. I'm surprised there haven't been more reports of this. Its getting quite annoying. Finally I have front facing speakers on my phone and what does it do? Lowers the volume to half.
Sent from my Nexus 6 using XDA Free mobile app
Kenorn said:
I have the same issue on CM12. Couldn't comment on stock as I used it for all of 10 mins.
Seems there is some kind of audio normalization service running in the background. Doing a pretty crappy job of it.
Software issue it seems. I'm surprised there haven't been more reports of this. Its getting quite annoying. Finally I have front facing speakers on my phone and what does it do? Lowers the volume to half.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
if u can identify the service, cant we just shut it down or prevent it from running which does this horrible stuff
also I have noticed it happens at lower battery level not when its more than 50%
Noticed it today for the first time while playing a game
sacwoo said:
In having the same issue.
This occurs on stock and custom roms so if it's a bug then it's effecting stock too.
Click to expand...
Click to collapse
Just had this freaky thing happen to me today, for the first time since I've had the phone which I have had for over 2 months now. Stock and unrooted. It did not do it to me before today that I ever noticed so I don't know what to make of it. But I hope it may be software related but who knows.
I ended up RMA'ing my device and the new one doesn't do this on the stock ROM or third party (tested SlimLP) so I am thinking it might be more of a hardware issue. Will check to see if my 64GB MB does this as well, but so far the replacement phone has fixed this annoying issue and volume stays the same while playing youtube video's / music.
RMA was painless dealing with Motorola direct, even though I bought the phone through AT&T, and with Advanced RMA it only took over the weekend (RMA started on Friday afternoon) and the device showed up today. Couldn't have been more pleased with the ease of this.
Try viper 4 android. It fixed my volume issue.
Sent from my Nexus 6 using Tapatalk
I thought I was imagining this when it happened a few times, then I was blaming poor quality music streams but evidently there is an issue. It also happens occasionally with my headphones.
Sent from my Nexus 6
Did anyone find a fix for this? Does viper for android work??
ryan25012003 said:
Did anyone find a fix for this? ...
Click to expand...
Click to collapse
bump
I just bought a Nexus 6 - hope it doesn't have this problem.
I currently have this issue, volume is dropping more than 50% after like 2 seconds at full volume. From what I could read from all over the forums, it really looks like a hardware issue, it's pretty random. Guess my N6 is going back to my carrier as soon as I can get to them when they're open!

Massive Sound distortion while listening to music

Hi guys,
since my Nexus 4 days I am always facing the same issue of massive sound distortions while listening to music. The same holds true for my Nexus 7 (2013) and bow the nexus 6.
When playing music (e.g. Via Spotify or poweramp) the music stutters including horrible sounds similar to a broken venyl as soon as I put a little bit of load on the cpu. While on my Nexus 4 the problem was also there when the screen was of or even during phone calls the latter is fine on the n6.
I have tried all kind of kernels, schedulers and governors, but i can't make this go away at all.
It's weird that I have the same problem on all my Nexus devices. Since I do not read about others having this issue I guess I must do something wrong.
Does anyone have an idea?
Merry Christmas ?!
Dabarr said:
Hi guys,
since my Nexus 4 days I am always facing the same issue of massive sound distortions while listening to music. The same holds true for my Nexus 7 (2013) and bow the nexus 6.
When playing music (e.g. Via Spotify or poweramp) the music stutters including horrible sounds similar to a broken venyl as soon as I put a little bit of load on the cpu. While on my Nexus 4 the problem was also there when the screen was of or even during phone calls the latter is fine on the n6.
I have tried all kind of kernels, schedulers and governors, but i can't make this go away at all.
It's weird that I have the same problem on all my Nexus devices. Since I do not read about others having this issue I guess I must do something wrong.
Does anyone have an idea?
Merry Christmas ?!
Click to expand...
Click to collapse
Turn your EQ down or master volume down.
Or try flashing the zip for stock volume on your N6 i made a few days back - http://forum.xda-developers.com/showpost.php?p=57678105&postcount=77
Hi. Thanks for your help. I tried to follow your advice, but unfortunately it didn't help. It's not related at to my volume at all. Also I didn't tinker with EQ etc. all.
I also did a clean flash with stock kernel and just tried spotify. Same thing happened.
This is really weird since it's affecting all my Nexus devices and no one else seems to have that problem though.
Dabarr said:
Hi. Thanks for your help. I tried to follow your advice, but unfortunately it didn't help. It's not related at to my volume at all. Also I didn't tinker with EQ etc. all.
I also did a clean flash with stock kernel and just tried spotify. Same thing happened.
This is really weird since it's affecting all my Nexus devices and no one else seems to have that problem though.
Click to expand...
Click to collapse
Is it your headphones?
What music? Is it the same files across devices? That'd where I would start. If it's any and all music then who knows.. What app are you using....?
If it's persistent across multiple devices, the problem is most likely either your headphones or the quality of your music files. You could test this by listening to an album you have in both the format you have now and a higher quality (like FLAC) and see if there is a difference. Also, if you are editing your mixer_path's and/or using a sound modification, lower standard audio will have some distortion sounds depending on how high you set the numbers.
My setup is:
RHA 10TI Hi-fi NR earbuds
High quality music files (FLAC, etc. nothing below 320 if in lossy format)
HP and RX's set to 30 and 94, respectively
Hope this helps you out.
Hey guys, thank's for all your answers and I'm sorry for my late response. I am using spotify as my daily music app. But the problem also occurs on YouTube or regular mp3s using poweramp with different quality files. It can't be the headphones actually, because i have the same distortions when using the phone speakers. I haven't tried flac files though.
I am still somewhat clueless about that. I was thinking about a rma of the n6 but then why would it be the same problem on all 3 devices. Hmpf.
Thanks very much for your help!
I have the same problems with my phone no matter what app I use and when I'm on the phone to where no one can hear me. I rma mines this week and it was overnight shipping label from Motorola. So they will have my device this Friday 2/15. They told me I will receive a new phone in return. To be honest I didnt have this problem until I updated to 5.0.1
Hmm, I really do not want to do a rma though. What I have realized is that YouTube Videos also freeze for a milisecond as well as soon as the sound distortion 'kicks' in. Seems as this really is related to the cpu not bring able to handle the 'load'.
I flashed Euphoria rom http://forum.xda-developers.com/nexus-6/development/rom-euphoria-os-beta-0-3-t2954615 and now problem is gone. No distortion sound anymore.

The Speakers Megathread

How is everyones speakers holding up? I dont always get a distortion at max volume but there are specific tones where I can hear them. The one specific example I can think of is the default alarm tone (I think its oxygen). Anyone else have a similar experience? Or is the phone supposed to be distortion free for all tones at max volume?
Thanks!
I sometimes get crackling/distortion from the top speaker but I noticed a new issue with mine last night.
I had my handset on silent and pulled down to my quick settings/tiles I switched WiFi on and held the device close to my ear, I could hear a few seconds of a 'buzzing clicking' noise then it stopped, I turned the WiFi off and the same thing again.
It happens on both the top and lower speaker and makes this noise whenever I turn on or off the wiFi or Mobile Data. It also doesn't matter if it's on silent or active notifications.
Is it just the radio being activated/turned off?
Does it happen to anyone else?
l also got my first random shutdown last night too.
DroidBee said:
How is everyones speakers holding up? I dont always get a distortion at max volume but there are specific tones where I can hear them. The one specific example I can think of is the default alarm tone (I think its oxygen). Anyone else have a similar experience? Or is the phone supposed to be distortion free for all tones at max volume?
Thanks!
Click to expand...
Click to collapse
The speaker issue is not actually a hardware issue It's actually a bug. Some people get panicked and apply for a replacement but there is a high chance to face the same issue on the replaced device too. But on some device it's a hardware issue which can be evident in ANY volume not in the specifically the HIGHEST volume
How can distortion be a software issue though?
DroidBee said:
How can distortion be a software issue though?
Click to expand...
Click to collapse
The sound issue can easily be a software issue, it does not necessarily have to be distortion coming from the speaker. That word is being thrown around too easily. But the OS could be sending bad code to the speaker, which comes out sounding like distortion. With the vast amount of people claiming to have this, I am more inclined to think it is more of a software bug.
PS - How is this a "mega" thread'? Just because the OP wants it to sound like an 80's hair metal concert title?
The-Last-Hylian said:
I sometimes get crackling/distortion from the top speaker but I noticed a new issue with mine last night.
I had my handset on silent and pulled down to my quick settings/tiles I switched WiFi on and held the device close to my ear, I could hear a few seconds of a 'buzzing clicking' noise then it stopped, I turned the WiFi off and the same thing again.
It happens on both the top and lower speaker and makes this noise whenever I turn on or off the wiFi or Mobile Data. It also doesn't matter if it's on silent or active notifications.
Is it just the radio being activated/turned off?
Does it happen to anyone else?
l also got my first random shutdown last night too.
Click to expand...
Click to collapse
Yeah I get a crackle when I go into airplane mode or when I come out of it,apparently its a common issue
Sent from my A0001 using XDA Free mobile app

volume lowers randomly

When listening to music or watching a video the volume would lower and become loud again after a second or two repeatedly. I've been experiencing this issue since launch, usually fixed by a reboot. Curious if anyone else is experiencing the same.
I haven't been listening to music on this phone yet, but I know on my OP1, the volume would lower for a second whenever there was a notification and then go back to normal.
I have a really fast notification ring so sometimes it will finish its ring before the volume has a chance to lower itself.
Maybe worth revising the Dolby settings, Also the absolute volume setting in Developer options.
Been getting this on speaker and using earphones, haven't tried bluetooth yet. All the dolby atmos stuff is set to none.
frosty5689 said:
When listening to music or watching a video the volume would lower and become loud again after a second or two repeatedly. I've been experiencing this issue since launch, usually fixed by a reboot. Curious if anyone else is experiencing the same.
Click to expand...
Click to collapse
I can confirm this.
I been experiencing this a couple times on my Bluetooth headphones ..
I have sent a bug report to OnePlus regarding this.

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