Nexus 6 Camera - Blurry in landscape only - Nexus 6 Q&A, Help & Troubleshooting

My Nexus 6 seems to have an issue from day one and is still present with the 5.0.1 update and the most recent camera update. I'm unlocked and unencrypted.
When using the camera, any camera app, the viewfinder and ultimately the photo/video comes out blurry when shooting in landscape. If i shoot in portrait, the viewfinder and the photos are sharp.
In landscape is starts clear and sharp and then quickly changes to being blurry. Even resting the phone on a still surface it is always blurry. Lighting conditions or shooting mode don't make any difference.
I attached two photos showing the difference, both handheld.
It's almost like something is wrong with the OIS in landscape. Hardware issue?

did you touch to focus or did you just point and shoot?

simms22 said:
did you touch to focus or did you just point and shoot?
Click to expand...
Click to collapse
touch to focus... it actually begins to focus and then it looks like the sensor is shaking on the screen and shows up in the photos. I have no issues at all when in portrait mode.
This even happens when the camera is sitting on a still surface so its not my hand shaking.

This is with the camera sitting stationary on my desk and a 10/sec timer

mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78

Lucke said:
mine did the exact same thing. the OIS never fully settles due to a hardware defect. i got a new one from T-Mo and returned my defective one and the problem has gone away.
http://forum.xda-developers.com/showpost.php?p=57450996&postcount=78
Click to expand...
Click to collapse
Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?

drwolcot said:
Thanks for the info and helping verify its a hardware issue. guess I will be calling T-MO then. Where they hard to convince in replacing it?
Click to expand...
Click to collapse
i was lucky to call and complain about it within the 14 day buyers remorse period so they could send me a brand new one instead of a possible refurbished one, but it was like pulling teeth with them. i had to explain that it was a hardware issue several times before they agreed to send me another one. after several phone calls later in the next few days, i finally got someone who was willing to do it then and there while on the phone.
good luck :good:

I have about the same problem with my more then 1 year old Nexus 6. After my nexus 6 fell of my bed (with a tpu case and no visible damage) it seems that i can only get the camera to properly focus while holding it at 90 degrees (so with the camera sensor towards my right hand) and while holding it at 180 degrees (so upside down) 0 and 270 degrees (camera towards left hand) the camera focusses, during the focussing it's focused for like a fraction of second and then the blurriness/vibration starts, in both camera and video mode.
So thanks for this topic, i guess i'm ordering a replacement camera module.

Replacing the camera module has fixed my focusing problem. The module itself was around 13 dollars on aliexpress. For anyone that's facing focussing/ois problems with the camera, you can easily replace the module yourself.

Related

Do you experience issues with your camera?

Forum, I have HTC One M8. This morning the following message started showing up: duo camera is blocked, please make sure all lenses are uncovered.
Does anyone have any idea?
PS. All lenses are uncovered and thoroughly cleaned.
Thank you
Doesn't look like your case is the culprit. Having said that, have you tried using the camera without the case? Only time I've encountered this issue is when my finger was in the way of the duo camera itself.
Magnum_Enforcer said:
Doesn't look like your case is the culprit. Having said that, have you tried using the camera without the case? Only time I've encountered this issue is when my finger was in the way of the duo camera itself.
Click to expand...
Click to collapse
I have identified the problem... defective camera itself. When i pick up my phone, and shake it gently, there is a rattle sound thats coming from the camera. In addition, the top camera (under the lens) rotates every time i jog or shake the phone. So in short, its defective camera, but since i do not have the coverage, im SOL for now.
Thank you

What's up with the S5 camera and the focus?

The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
Click to expand...
Click to collapse
I don't have that problem. Are you tapping on the screen to focus? If so and you still have bad focus issues, you probably have a defective camera.
I get excellent photos from my S5. Do make sure that the piece of plastic has been removed from the lens, that causes all sorts of problems. If that isn't it, then yeah, possibly a defective camera.
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
Click to expand...
Click to collapse
If you are still on the warranty period, go to service and they will change your camera. If your warranty period ended, then the most easier and cheapest way to fix it is by buying a defective S5 that has only the camera working on it, and change that with your defective camera. If still doesn't work try a factory reset, actually try this first. And if still that doesn't work, then I don't know...
But good luck anyway.
meissen said:
The camera's focus is so bad that I can't even use my own phone anymore for depositing checks using my bank's mobile app -- I have to use my wife's iPhone 6. It's not that the phone is damaged - unless it came like that from the factory - as it's had bad focus issues since day 1.
When I try to focus on something, it will focus and then it bounces back to somewhat blurred. If I try it multiple times eventually moving the object closer or further away from the phone, I can get it to focus properly. But what a pain!
Am i the only one with this problem or is everyone else noticing the same?
MOD EDITrofanity removed from title and thread moved to Q&A. Please read forum rules before posting
Click to expand...
Click to collapse
I do have the same problem from day 1. I feel that my s4 camera was lot better than s5
cmerlyn said:
I get excellent photos from my S5. Do make sure that the piece of plastic has been removed from the lens, that causes all sorts of problems. If that isn't it, then yeah, possibly a defective camera.
Click to expand...
Click to collapse
That tiny piece of plastic can cause all sorts of problems and it doesn't come off with all the other plastic. When I bought my phone and they removed all the plastic, that wasn't removed. It is very hard to see also.
I too have this issue... But not always sometime it works fine but most times not.. especially when focus on near objects.
I also scan item bar codes at store for earning rewards and i always had issue. But when i try scanning upside down of the bar code it gets immediately.
When at closer when i touch to focus, it will focus to sharp image and then goes to blurry image.
lens is clean with no plastic. Strange thing is its not issue always.
I previous phone was S3 an never had such issue.

Note 9 camera buzzing vibrating on 2x zoom

I just noticed recently my Note9 buzzes and vibrates when I use the 2x zoom. It does focus fine though. Anyone else has experienced this?
Sent from my SM-N960F using Tapatalk
Yes
Mines doing it too. Did you figure out why ? The picture gets wavy too when zooming.
so its continuously buzzing when zoomed in or only when zooming for the small amount a time when switching to 2x
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
otacon888 said:
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
Yeah that doesn't sound right. I've got the N960F too and zoom works fine in all modes that support it.
My guess is the aperture is freaking out. When changing aperture manually, you can just barely hear and feel a tiny click. It something was wrong with it, it might be rapidly changing apertures causing the buzzing maybe?
I just tried and listened in a silent room and I hear nothing.
BigMosely said:
I just tried and listened in a silent room and I hear nothing.
Click to expand...
Click to collapse
Put it right up to your ear and you might be able to hear it when switching. It's really quiet.
otacon888 said:
Didnt figure out why it does this. I even tried a complete factory reset. I will send it in for repair. It gets wavy and fuzzy if i try to focus and there is a bright lihht source in the frame. It buzzs and vibrates when it is trying to focus. It stops when it manages to focus properly.
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
Yep that happened on my Galaxy S2 after 2 years of use. Trying to focus but buzzes until it locks in...sounds like a hardware issue. My note 8 is fine.
I just tested this and there's no sound when using 2x zoom in auto mode.
Mine is doing this too. I find if i shake the phone it will stop vibrating. It sounds like something getting jammed. I have this phone with T-Mobile and i have the jump plan. Should i send this to them to fix or replace? Or should I contact Samsung? I don't want to have to pay for anything if its a hardware defect on a phone I've never dropped. So its not damaged from me.
I have this problem from the beginning- 1 week. Now i have the new update but the problem is still there.
When the 2x zoom lens try to focus, it makes vibrations and weird noises, and it can't focus... on sammobile someone has the same problem, i think it's a bigger problem.
Should i call the "samsung guard n9" and get a new one?
I've just had the new firmware update which was mostly camera related features, and now on 2X I'm getting this buzzing. What the heck is going on? A quick search on Google reveals a lot of people seem to be experiencing the same...
jonboyuk said:
I've just had the new firmware update which was mostly camera related features, and now on 2X I'm getting this buzzing. What the heck is going on? A quick search on Google reveals a lot of people seem to be experiencing the same...
Click to expand...
Click to collapse
Your camera is switching and focusing to x2 normal as it should, right? The only thing you notice is the sound that comes from the module when switching? If so, your camera is fine. Even my s7e have sound from the OIS like clicking... working 2.5 years later like a champ and a lot of users reported it. Guess it's something similar here. If the camera module is broken, it will not focus and/or lead to other noticeable problems. If the sounds is too intrusive for you, you can send the phone for a repair/inspection.
high_voltage said:
Your camera is switching and focusing to x2 normal as it should, right? The only thing you notice is the sound that comes from the module when switching? If so, your camera is fine. Even my s7e have sound from the OIS like clicking... working 2.5 years later like a champ and a lot of users reported it. Guess it's something similar here. If the camera module is broken, it will not focus and/or lead to other noticeable problems. If the sounds is too intrusive for you, you can send the phone for a repair/inspection.
Click to expand...
Click to collapse
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
jonboyuk said:
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
Click to expand...
Click to collapse
The camera module is failing (you just described what was common camera module failing on HTC M8 back in the days, had a friend with it also), this can't be fixed via software, sadly it's for a service repair.
jonboyuk said:
No no, it's worse than that. When I switch to x2, when it's working normally it focuses and then it's fine. However, now it's failing to focus, the image is blurry and wavy and the device is physically buzzing (very gently but clearly attempting to do something mechanical and failing). Switching back to x1, it stops buzzing and focuses again.
Click to expand...
Click to collapse
If you pinch to zoom while in camera mode does the zooming in appear wavey and stuttering? Someone else showed a video of this and it was a faulty camera apparently.
Sent from my SM-N960U1 using Tapatalk
Give mi 5 minutes i will post a YT link with my "buzzing".
https://youtu.be/YOmI_WbZQyM
Here you have it. I know- ****y quality, but you can see what the problem looks like.
Samsung call service said, that they hear about this problem first time. I can give it to the service but the door-to-door 1 day service dosn't work, becouse they think noting is broken...
boku95 said:
Give mi 5 minutes i will post a YT link with my "buzzing".
https://youtu.be/YOmI_WbZQyM
Here you have it. I know- ****y quality, but you can see what the problem looks like.
Samsung call service said, that they hear about this problem first time. I can give it to the service but the door-to-door 1 day service dosn't work, becouse they think noting is broken...
Click to expand...
Click to collapse
They are mistaken...it's an old issue that even affected my Galaxy S2...something gets loose and it has trouble focusing right (hence the noise). At first it works anyways, but over time it can degrade further. Hardware issue...would get it fixed if under warranty.
otacon888 said:
I just noticed recently my Note9 buzzes and vibrates when I use the 2x zoom. It does focus fine though. Anyone else has experienced this?
Sent from my SM-N960F using Tapatalk
Click to expand...
Click to collapse
Mine has this issue as well. by any chance do mount ur note9 onto a bike or a motorcycle?

Pixel 4 XL Front camera distortion and not sharp

I've just received the phone and I'm noticing a LOT of distortion, specially when holding the phone vertically and close to my face.
There's some kind of distortion fix going, but it looks like it's optimized for landscape front facing pictures, and when you hold the phone at the maximum stretch of your arm.
When I open Instagram front camera (or I switch from the back camera to front), my face looks good for about a second, but then there's some distortion thing going on, some distortion animation like flubber that makes my face look completely distorted. It's like a squishing
Here they talk about it: https://support.google.com/pixelphone/thread/21077564?hl=en
This also happens for videocalls, so I'll always look bad in videocalls because in a videocall you hold the phone vertically and close to your face and this distortion fix makes you look so bad.
Is there any way to disable this distortion fix and enable it just for landscape pictures and from far?
I believe what's happening here is that the distortion fix is optimized for landscape full arm stretch pictures and not for videocalls where it's portrait and zoomed in
That's really interesting... I remember hearing about some real-time perspective fixing with the camera but I take maybe one selfie per decade, so I don't really pay attention to it. But now that I'm looking at it, if I significantly change the camera mode, I can see it making a pincushion adjustment around my eyes. It happens outside of the default camera app as well, so it must be a low level thing affecting it. I can only imagine what it might be doing to your face when not working correctly.
I would imagine that to do perspective fixing like this, it would need to use some sort of method to determine depth. Is this done by a separate sensor? Is it possible you have some sort of screen protector or other thing obscuring the sensor array on the top of the phone? I can't decide if the phone is using only depth data or if it possibly is using face detection and would only happen for certain people where that detection is bad. I also can't decide if this is more hardware or software controlled.
jljtgr said:
That's really interesting... I remember hearing about some real-time perspective fixing with the camera but I take maybe one selfie per decade, so I don't really pay attention to it. But now that I'm looking at it, if I significantly change the camera mode, I can see it making a pincushion adjustment around my eyes. It happens outside of the default camera app as well, so it must be a low level thing affecting it. I can only imagine what it might be doing to your face when not working correctly.
I would imagine that to do perspective fixing like this, it would need to use some sort of method to determine depth. Is this done by a separate sensor? Is it possible you have some sort of screen protector or other thing obscuring the sensor array on the top of the phone? I can't decide if the phone is using only depth data or if it possibly is using face detection and would only happen for certain people where that detection is bad. I also can't decide if this is more hardware or software controlled.
Click to expand...
Click to collapse
It's definitely a low level thing
I believe what's happening here is that the distortion fix is optimized for landscape full arm stretch pictures and not for videocalls where it's portrait and zoomed in
When I just physically rotate the phone, I can see it changing the applied adjustments shortly after it stops moving. I wonder if your phone is incapable of properly detecting the orientation in terms of the camera and never applies the portrait adjustments. A faulty accelerometer? Though that would suggest that it has multiple and the camera and OS level ones are different? I assume you don't have issues with the OS not seeing you switch orientation.
Given how rare this issue sounds, it might require replacing the phone if there are no methods of altering the behavior. But it doesn't sound like Google is acknowledging the issue either. Though it would be hard for them to ignore picture/video evidence.
jljtgr said:
When I just physically rotate the phone, I can see it changing the applied adjustments shortly after it stops moving. I wonder if your phone is incapable of properly detecting the orientation in terms of the camera and never applies the portrait adjustments. A faulty accelerometer? Though that would suggest that it has multiple and the camera and OS level ones are different? I assume you don't have issues with the OS not seeing you switch orientation.
Given how rare this issue sounds, it might require replacing the phone if there are no methods of altering the behavior. But it doesn't sound like Google is acknowledging the issue either. Though it would be hard for them to ignore picture/video evidence.
Click to expand...
Click to collapse
Mine is doing that too, but I believe whats' happening is that it's physically impossible to optimize it good for portrait just because of how is the lense built.
I don't think it's impossible... I feel like mine does it just fine. If I wasn't paying real good attention, I wouldn't know anything was actually happening. Or are you saying that when it is working properly, it would still be below your standards? Considering how minute the adjustment is for me, I can't imagine it bothering anyone. So my assumption is your specific phone is doing it wrong somehow.
jljtgr said:
I don't think it's impossible... I feel like mine does it just fine. If I wasn't paying real good attention, I wouldn't know anything was actually happening. Or are you saying that when it is working properly, it would still be below your standards? Considering how minute the adjustment is for me, I can't imagine it bothering anyone. So my assumption is your specific phone is doing it wrong somehow.
Click to expand...
Click to collapse
It could be maybe because I'm comparing it side by side to my OnePlus 7 Pro?
I'm checking now the pictures on my computer side by side, and when it's vertical selfie, then the distortion compensation doesn't work that much good as when it's horizontal (and arm full stretched, then it's perfect)
Okay, maybe it's a subtle thing that I don't have an eye for. Your post made it sound really pronounced, so maybe I was expecting more.
I tried comparing with my Note5, but I couldn't see much of a difference. Are you supposed to see the difference in viewfinder mode, or only in processed photos?
jljtgr said:
Okay, maybe it's a subtle thing that I don't have an eye for. Your post made it sound really pronounced, so maybe I was expecting more.
I tried comparing with my Note5, but I couldn't see much of a difference. Are you supposed to see the difference in viewfinder mode, or only in processed photos?
Click to expand...
Click to collapse
It's so pronounced if you want to take a closeup portrait selfie.
Less pronounced when taking a full stretch arm portrait selfie
And almost no effect when taking a full stretch arm landscape selfie
The issue here is on apps like instagram (it's zoomed in and always vertical) or videocalls.
Both in the viewfinder and final file

Question Camera - Black vertical lines

Observing black vertical lines on the screen when using back or front camera. These lines are also imprinted on the photos. I am attaching screenshot and a video of the issue
Anybody else running into the issue?
Pixel version - TD1A.221105.001
Camera version - 8.7.165.479933554.19
mohan_168 said:
Observing black vertical lines on the screen when using back or front camera. These lines are also imprinted on the photos. I am attaching screenshot and a video of the issue
Anybody else running into the issue?
Pixel version - TD1A.221105.001
Camera version - 8.7.165.479933554.19
Click to expand...
Click to collapse
Hi, dude,
This is a normal physical effect, which is called 'Antbamding' (50 or 60Hz).
in previous versions there was an option in camera settings "Antbanding" to minimize that effect.
for more Info 'google' it!
I do not see any option in Gcam for anti-banding
I am also experiencing this, vertical bars for BOTH front and back camera. Was at restaurants in low light environment and took these, using portrait mode, night mode and normal mode.
Yes, this is the same issue I have experienced on both front and back camera in artificial lights.
Seen this during day time, indoor shoot as well as night time indoor shoot
Ok. That's 2 of us... Is this normal/expected camera processor behavior or do we have defective units??
A couple others have reported this as well. Even in few of the youtube videos comparing Pixel 7 with other smartphones, I was able to catch this on pixel 7/pro display.
I do not believe this is affecting just vanilla 7, but 7 pro as well.
I hope others chime in with their experience by shooting under different light conditions.
I had such a problem when I put on a cover. It turns out that there is a sensor between the two cameras, and my cover did not have a hole for this sensor. I had to make a hole myself. Everything is fine now. My pixel 7.
madgit said:
I had such a problem when I put on a cover. It turns out that there is a sensor between the two cameras, and my cover did not have a hole for this sensor. I had to make a hole myself. Everything is fine now. My pixel 7.
Click to expand...
Click to collapse
What case/cover it is?
I have the same issue...
Issue is seen even without any case/cover in my case
Workaround - Start the camera in selfie mode and after 1 second switch to back camera.
Update; i exchanged phone as it was new and replacement phone does same thing, so it is a " bad behavior". Work around is to play with the lightness bar when taking pic. Banding stops at a certain point, but what a pain..
This isn't a defect per se, it's image banding.
Likely from LED lighting.
Try decreasing the shutter speed under a 100th of a second while keeping the exposure like in pro mode.
blackhawk said:
This isn't a defect per se, it's image banding.
Likely from LED lighting.
Try decreasing the shutter speed under a 100th of a second while keeping the exposure like in pro mode.
Click to expand...
Click to collapse
There are no such options in Google Camera app. I see the same response being posted all over the internet for such problems (reported on Pixel 6, Pixel 6 pro etc.)
mohan_168 said:
There are no such options in Google Camera app. I see the same response being posted all over the internet for such problems (reported on Pixel 6, Pixel 6 pro etc.)
Click to expand...
Click to collapse
That's a normal digital camera phenomenon, not a defect. That said I can't get my N10+ to do it with LED lighting. These ones probably aren't pulse modulated though.
Use the phone's led, another led light source or incandescent lighting to back fill the shot. You need to slow the shutter speed otherwise or shoot at a higher ISO.

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