[Q] Help: Sim card/tray will not stay put. - One (M7) Q&A, Help & Troubleshooting

I have an annoying problem with my One that I really hope someone can help me fix:
After taking out my sim card, I cannot put it back in and make it stay put. I put the sim card in the tray, put the tray in the slot, but it is like the spring/mechanism that pushes the tray out (when pushing a pin in the tray openerhole) got stuck, and I cannot make the tray stay put. Hence I have to keep the tray/sim card in place with a piece of gaffa tape... And that doesn't even work well, as - appart from looking silly - the spring/mechanism pushes the tray harder than the tape can hold after a few days.
I searched a lot for a solution to this problem, but it doesn't seem to be normal.
Anybody? Please.

torstena said:
I have an annoying problem with my One that I really hope someone can help me fix:
After taking out my sim card, I cannot put it back in and make it stay put. I put the sim card in the tray, put the tray in the slot, but it is like the spring/mechanism that pushes the tray out (when pushing a pin in the tray openerhole) got stuck, and I cannot make the tray stay put. Hence I have to keep the tray/sim card in place with a piece of gaffa tape... And that doesn't even work well, as - appart from looking silly - the spring/mechanism pushes the tray harder than the tape can hold after a few days.
I searched a lot for a solution to this problem, but it doesn't seem to be normal.
Anybody? Please.
Click to expand...
Click to collapse
Sorry, I don't know of a fix. It sounds like your lock mechanism is broken which is a hardware fix.
Maybe, you can find a case that forms around the phone and it would or should hold the card tray in place.
Call HTC Service Center to see if they have a solution.

majmoz said:
Sorry, I don't know of a fix. It sounds like your lock mechanism is broken which is a hardware fix.
Maybe, you can find a case that forms around the phone and it would or should hold the card tray in place.
Call HTC Service Center to see if they have a solution.
Click to expand...
Click to collapse
Thanks. I'll look for a case. Though the phone is big enough as it is. I'll ask at my local HTC-shop as well.

torstena said:
Thanks. I'll look for a case. Though the phone is big enough as it is. I'll ask at my local HTC-shop as well.
Click to expand...
Click to collapse
as a temp solution you could just use a small piece of clear tape

Related

[Q] Is there anyway to get the SIM card out?

The SIM card tray in my HTC First is stuck and even with a removal tool I can not get it out. Does anyone know how to get it out or how I may be able to take the phone apart and get it out?
cyberspirit777 said:
The SIM card tray in my HTC First is stuck and even with a removal tool I can not get it out. Does anyone know how to get it out or how I may be able to take the phone apart and get it out?
Click to expand...
Click to collapse
1. Try using a needle or something strong but thin to use instead of the removal tool
2. Try prying the slot open with a small and think knife. or "flat" screw driver. anythign really small but strong enough to pry it open.
i couldn't figure out how the tool worked so i lodged a paperclip end under the slot and pulled it out

[Q] SIM Card Reader

So here's my situation
While crawling across a rapids I slipped, dipped my phone in the river, and thought all was lost.
I pulled the case and back shell off immediately and it seemed all was well once I dried the G2 with rice for 12 hours. BUT, the sim card no longer would read. After getting back home from my trip I pulled the entire phone apart and discovered the reader looked a bit rough and the slot was probably shot from the water hitting it. SIM card works fine in my S3 mind you.
So where I am at is I have a new SIM reader on its way here to install in a day or so which I THINK should solve the issue. Im curious if anyone else has installed this component before?. Appears to be 6 solder points that hold it in and thats about it. Hell of a thing that the entire phone works flawlessly but the SIM reader shat itself. Never seen anything like it.
Any and all input or ideas are welcome.
Cheers
Mrdobin said:
So here's my situation
While crawling across a rapids I slipped, dipped my phone in the river, and thought all was lost.
I pulled the case and back shell off immediately and it seemed all was well once I dried the G2 with rice for 12 hours. BUT, the sim card no longer would read. After getting back home from my trip I pulled the entire phone apart and discovered the reader looked a bit rough and the slot was probably shot from the water hitting it. SIM card works fine in my S3 mind you.
So where I am at is I have a new SIM reader on its way here to install in a day or so which I THINK should solve the issue. Im curious if anyone else has installed this component before?. Appears to be 6 solder points that hold it in and thats about it. Hell of a thing that the entire phone works flawlessly but the SIM reader shat itself. Never seen anything like it.
Any and all input or ideas are welcome.
Cheers
Click to expand...
Click to collapse
Did you end up installing it?
My sim reader always gave out and I'm thinking of ordering the part but haven't been able to find a tutorial for the replacement.
I too would like to know the result...
Conclusion
rustypie said:
I too would like to know the result...
Click to expand...
Click to collapse
I did end up installing the tray. However, as I removed the contacts that were placed on the board itself and so when I soldered in the new tray there was two points which would not adhere. I ended up replacing the whole board in order to remedy things.
But, most importantly I confirm the board install isnt too hard and will work if you just make sure to properly remove the old tray and dont just pry it off. The prying will rip the contacts from the board and then the solder wont hold.

[Q] plastic insert under sim cover

I noticed a strange white plastic insert under the sim card cover, its just above the sim card. I pulled it mostly out at first, but pushed it back in as I don't know why its there. Anybody know what it is? Im probably missing something obvious and being stupid asking, but I have no idea what it is at the moment.
You can see the edge in the attacked photo.
It's a tag that shows the different identification numbers of your phone.
mendez815 said:
It's a tag that shows the different identification numbers of your phone.
Click to expand...
Click to collapse
Ah ok thanks, is it needed? Obviously its not important for the phone, but will removing it trigger some hidden warranty void or something silly?
It's not needed for the phone to operate however if something were to happen where the phone won't boot that tag is the only way to find that information.
It might show the information on the box as well but any one can borrow some one else's box so that isn't as much proof as having that tag in your phone so if you send it in for warranty they would most likely deny it since there is a possibility your trying to send another phone in to get fixed.
mendez815 said:
.
Click to expand...
Click to collapse
Ill leave it there, thanks again (and its bigger than I expected, had a look properly and it seemed like it was just going to keep coming!)
If you take it to get repaired they will check that tag to see if they will accept your phone or not. If you don't have it and your phone won't turn on, then they won't service it.
So on a related note, does anyone know what the other slot beside the sim card is for? It's another small slot with what looks like the edge a silicone circuit board in it. Anyone know what it is? Is it anything servicable?

How to eject micro sd tray?

I'm having trouble ejecting the micro sd tray. i'm using the ejector tool and insert it in that tiny hole and nothing happens. The instructions here http://www.samsung.com/us/support/answer/ANS00045142/997422471/SM-T810NZWEXAR say to gently press the tool but I did that but it doesn't pop out. Is there a video tutorial?
I find its more than gentle that you need to eject it.
ashyx said:
I find its more than gentle that you need to eject it.
Click to expand...
Click to collapse
oh thanks I tried it again but this time a hard push and finally got it ejected! :victory: samsung needs to reword their user manual
Ruriko said:
oh thanks I tried it again but this time a hard push and finally got it ejected! :victory: samsung needs to reword their user manual
Click to expand...
Click to collapse
I will still call it gentle, but with a slight firm push, don't force it or you can damage the internal part, then you will have a problem removing the SD card.
Try not to remove it too much.
Yeah. What was wrong with the previous "press to eject" or whatever it was called?
graysooner said:
Yeah. What was wrong with the previous "press to eject" or whatever it was called?
Click to expand...
Click to collapse
Doesn't look nice and don't last that long, and you have to put up with the flimsy cover, even though it looks nicer, Samsung has gone cheap with these tray, whiles others are making the micro sd/sim trays in metal, we have plastic.
I was afraid also to press it as hard as I had to
Just to let others know, I had to press the metal tool so hard that it kinda hurt my fingertip. It did finally open, but didn't feel right having to use that kind of force on something so small and delicate. Thanks for sharing info. I agree tho, I won't be changing this card very often.
Get a 200 or 256 GB SD card and an OTG adaptor and you shouldn't have to change at all.
There are some ejector tools that are thicker than others, so the tool can cause friction when you insert it to remove the sd card. I know I had a phone that had a really small hole and the ejector tool I commonly used was too big for it.

Broken sim tray. Fixable?

I was in one of those ubreakifix places (I know I know, hear me out) to get a battery replacement done quickly. Right there at the counter I said, "wait let me get my sim out so I can put it in my backup phone" and as I inserted the removal tool, the whole sim card holder edge broke off....leaving the sim card and the tray in there, irrertrievable. Putting the removal tool in there does nothing. There seems to be no way of getting it out. The people there told me that is a really complicated fix on this phone (compared to the battery) and did not recommend I pay for it.
Anyone else have this happen and any solutions?
You might be able to use tweezers to get your SIM out, but the tray is "latched" in and the tool is supposed to unlatch it. If it were simply the tray that were broken and out of the phone, there's replacements easily available, but I'm not sure it's possible to get the broken tray out of the phone without disassembling the phone itself.
Sorry to hear you had a bad experience with uBreakiFix. I've had pretty good results with them.

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