WiFi stops working - T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting

Hello All,
I have a T-Mobile Galaxy Note 4 stock. I am in an area with hundreds of wifi SSIDs and I connect to 2 of them. I have noticed that if I walk away from wifi connectivity it it goes to back to LTE but it will no longer connect back when I am back in range of the wifi..
I look at my wifi settings and see if I can scan for any wifi networks, but i get nothing..
I have to restart the phone or put it in and out of airplane mode to get it to work again..
Any Ideas? I do use wifi calling.

Have you looked at this thread. It's usually where I send people with wifi issues first
http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/

Related

[Q] Couple of basic questions please

Hi
I just have purchased a network free (sim free) 7 tab p1000 from the UK.
How do I give the device a name that displays on my wifi router so I know what it is, presently its just shows up a * ?
2nd question.
I first booted device with no network sim in and it asked me about how I want to connect to internet (none, wifi, wifi & 3G).
I put in sim just to check it worked (it did) but then removed sim as I am waiting a new one.
How do I switch off the 3g connection only (not airplane mode) ? (I still want to use wifi)
I can't see any menu option to do this and on my power meter, 48% power is taken by the non existent 3g connection.
thanks
Robin...
I found a strange thing that answered one of my questions.
heres how you disable cellular part of device :-
go to setting, activate flight mode
then go to wifi
turn wifi back on.
it works, no cellular but you still have wifi
now just need an answer on network name showing on my router.
cheers
wifi will still work in airplane mode.. you'll lose bluetooth though in airplane mode..
thanks, i doubt i will need bluetooth much, mainly i will use the device around house so don't want it connecting to mobile network and running up charges and if i take it out with me i want to control when it connects.
any ideas on router name showing up ?

[Q] WiFi Will not stop trying to connect automatically

All of the WiFi issues I have found seem so to be that the WiFi cant connect properly.
I have the opposite problem in that I am not often near free networks. When I leave my house, I turn the WiFi off on my phone.
So I will be watching something on youtube or updating mail at work and everything will just quit. I check the connection and the WiFi is back on and everything stopped because it is trying to connect to WiFi and not staying on my Sprint data connection.
How do I make it quit? I will be at work where there is a highly secured WiFi connection used by some of the more remote robotic systems. My phone will suddenly pop up and tell me that a WiFi signal has been detected and I will get better service by using that connection.
I only want to use WiFi when I turn it on - not when the phone suddenly decides to turn it on.
Thanks
Roxann
If you're on Sprint then you have an S4 and are in the wrong forum. This forum is for the S4 Active.

[Q] wifi reconnect issue

My home wifi network is hidden. I've never had any issues with reconnection after leaving the house and coming back with any other phone, tablet, or laptop. With the s5, I can type in the network and connect without a problem, but if I leave and come back, I'll have to do it all over again. It doesn't seem to remember the network for some reason. Any ideas?

Tmobile wifi calling issues when in airplane mode and on Delta flights with gogo

I recently purchased a brand new XT1103 64gb N6 and was hopeful to make this my daily driver, but having nothing but issues with this phone ever since I've started using it...in fact, it has been so horrible I went back to the LG G4 that I was using before the N6...my issues:
#1. Wifi calling - I have gotten this feature to work at home, but it won't work if I put the phone in airplane mode and connect to a wifi network. For example, on Delta flights that have internet they offer free tmobile texting...by following the directions and prompts, it says that I'm connected, but when I try to send a text it tells me to enable cellular network. On my LG G4, if I do the same procedure, it enables the wifi calling feature and displays the wifi calling icon and I'm able to send/receive texts. On the N6, this feature does not work. I have yet to see any discussion on XDA about using the N6 to text inflight on Delta flights. In addition, I was recently in Paris and tried to enable a wifi call and it gave me the same error...."please enable cellular network to make a call"...when I take the phone out of airplane mode and enable wifi calling (when connected to the hotel wifi), it thinks for a period of time then will allow a wifi call, but only if the cellular network is enabled...never in airplane mode with just wifi enabled. Is there something that is wrong with the N6 in regards to wifi calling? On my LG G4, if I put my phone in airplane mode and turn on the wifi, it will enable wifi calling if I connect to a wireless network. Overseas it's imperative that I'm using a wifi call since TMO charges 20 cents/min on the cell network, but having to enable the cellular network forces me to initiate a call before I see that it's making a wifi call. I am not happy about the wifi calling implementation on the N6 and wish it was more like every other TMO phone I have used in the past...
#2. Signal quality and battery life - as noted in many posts, the signal is horrible and continually bounces around. I've followed several recommendations and have done the following when I received the phone - opened the box, flashed TMO 5.1.1 rom and rebooted with my TMO sim...phone did several updates, then updated to Marshmallow...signal was extremely weak anywhere I used the phone (I live in central Iowa and they only have HSPA+) TMO has not turned on LTE in my area of Iowa...I went to Chicago and experienced the same issues...fast battery drain and poor signal....I flashed Pure Nexus 6.0 and TMO 5.1.1 radio and experienced the same issues so instead of getting a headache messing with the phone, I just went to a local tmo store and got a new sim chip for my LG G4 and have been using it without issue for the last couple of days...It worked much better in Paris and maintained a better cell signal in Paris and I was able to make several wifi calls in airplane mode at the hotel there...
Can anyone share their thoughts and help me improve my experience with this phone? I really like the camera, screen, and feel of the N6, but I can't have a phone with poor signal, poor battery, and faulty wifi calling. Thanks in advance. Nick
wifi calling has never worked for me in airplane mode.. is it supposed to, i dont think so? and it sounds like you live in a small city or in the country? it sounds like it when youre talking about your signal. i live in nyc, and am on tmobile, and i am always connected to lte. my signal never changes, except on one spot on a highway near the ocean. other than that, my signal is perfect. anyways, you can flash and try different n6 radios. some work better for some and worse for others. and you dont need root to flash radios, but you do need to use fastboot.
demonkc135 said:
#1. Wifi calling - I have gotten this feature to work at home, but it won't work if I put the phone in airplane mode and connect to a wifi network. For example, on Delta flights that have internet they offer free tmobile texting...by following the directions and prompts, it says that I'm connected, but when I try to send a text it tells me to enable cellular network. On my LG G4, if I do the same procedure, it enables the wifi calling feature and displays the wifi calling icon and I'm able to send/receive texts. On the N6, this feature does not work. I have yet to see any discussion on XDA about using the N6 to text inflight on Delta flights. In addition, I was recently in Paris and tried to enable a wifi call and it gave me the same error...."please enable cellular network to make a call"...when I take the phone out of airplane mode and enable wifi calling (when connected to the hotel wifi), it thinks for a period of time then will allow a wifi call, but only if the cellular network is enabled...never in airplane mode with just wifi enabled. Is there something that is wrong with the N6 in regards to wifi calling? On my LG G4, if I put my phone in airplane mode and turn on the wifi, it will enable wifi calling if I connect to a wireless network. Overseas it's imperative that I'm using a wifi call since TMO charges 20 cents/min on the cell network, but having to enable the cellular network forces me to initiate a call before I see that it's making a wifi call. I am not happy about the wifi calling implementation on the N6 and wish it was more like every other TMO phone I have used in the past...
Click to expand...
Click to collapse
I had the same issue using GoGo on the first flight.
At home, make a few calls when connected to WiFi. In settings/More, Switch from WiFi preferred to Cellular preferred, and go back to home (clicking ok as needed). Then, switch back to Wi-Fi preferred, (toggle the on/off slider at the top as well). Make a call again while connected to WiFi (make sure it shows WiFi calling).
Now, on your next flight, (in airplane mode, enable WiFi) connect to the gogo internet (use the initial splash page to select T-Mo texting/WiFi, captcha etc). Then, try texting - it should work. (it did for me)
I haven't tried WiFi calling from overseas, so can't comment - but I know I'd just use hangouts (or skype) to call.
I'll give that a try when I get home from my trip...I did try making a few wifi calls at home, but I didn't cycle the wifi calling feature...I will roll back the update to the stock TMO 5.1.1 and see how it works...
Quick question, is there a way to not install the 6.0 OTA from tmo? I'm guessing that I can just ignore it...N

Question Wifi <-> Mobile switching?

I have this strange issue that has been with me almost since the beginning. I haven't been able to trace when it happens, but it now seems almost 100% of the time.
I only have WiFi in the house (wifi6, if it matters). If I go out, I only have 4G (I left only 4G and disabled 5G). I have no data until I put the phone into airplane mode and back, or I disable and re-enable mobile data.
Same thing when I go back in the house: no data until I disable and re-enable WiFi.
I've disabled the option for 'always-on mobile data' or similar, it's quite a battery drain if there's no cell signal.
Seems like a very strange bug, I don't have this with any of my other phones.
So you have both WiFi and 4G enabled and they don't switch seamlessly?
Exactly. I always have to restart each one of them, usually by toggling airplane mode. Was wondering if anyone else ran into this issue.
Ok this really is strange. There are 2(!) different toggles to enable data switching between WiFi and 4G, but for me it works flawlessly without them! As soon as I get out of my home WiFi range, 4G kicks in, and when I get in range again, the phone connects to my WiFi...
Hi, i have this problem too but it's not always.
I have a wifi 6 router too.
I also have problems switching from wifi to 4g. Need to toggle airplane mode on/off. 5g deactivated. No wifi 6 here.
I always assumed my vpn is causing problems during the switch to 4g. But hearing others have the same problem i would assume its zenfone problem.
I never had any issues in this area with my ZF8. With the option to have cellular always on I could walk out of my WiFi zone during a video call and no drop or short pause would appear.
With this off the network need a few second to work, and some apps need to be refreshed/restarted to gain connection. Never needed to toggle connection for this to work.
Maybe a reset would be enough or check for updates.
Ah, exactly! It does not necesarily need a network restart, but some apps just lose connection for a while, which can be from a few seconds to >1h. Which is even more weird as the icons are showing full connectivity. I would go out of the house, do stuff, come back later and I would only get the notifications when I'm back inside the house.
Rarely I had the connection drop completely (no signal) when switching, but I haven't noticed this happening since the last update.

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