Ok so the reason this is urgent is because i purchased a 2nd hand HTC One off of Amazon and i seem to be having issues with it's mic during calls, if the issue can not be fixed by myself then i need to ask the seller for a refund ASAP.
Today i tried calling someone only for them to tell me they can not hear me during the call, i switched to speaker mode and everything was fine.
I assumed the bottom mic was faulty so i tried recording my voice with easy voice recorder and covered the top mic on the back, i was surprised to find that the bottom mic recorded my voice with no issues and it was ust as loud as my moto g which has zero problems with calls (the htc one was clearer).
I have done a search and it seems quite a few people have this issue but it's usually a busted mic, surely that can't be the case with mine or could it? I have tried cleaning it out with a toothbrush bristle.
It's fully stock unrooted and on android 4.4.3, i have done a factory reset 3 times already
fedor12 said:
Ok so the reason this is urgent is because i purchased a 2nd hand HTC One off of Amazon and i seem to be having issues with it's mic during calls, if the issue can not be fixed by myself then i need to ask the seller for a refund ASAP.
Today i tried calling someone only for them to tell me they can not hear me during the call, i switched to speaker mode and everything was fine.
I assumed the bottom mic was faulty so i tried recording my voice with easy voice recorder and covered the top mic on the back, i was surprised to find that the bottom mic recorded my voice with no issues and it was ust as loud as my moto g which has zero problems with calls (the htc one was clearer).
I have done a search and it seems quite a few people have this issue but it's usually a busted mic, surely that can't be the case with mine or could it? I have tried cleaning it out with a toothbrush bristle.
It's fully stock unrooted and on android 4.4.3, i have done a factory reset 3 times already
Click to expand...
Click to collapse
Try this >> http://forum.xda-developers.com/showpost.php?p=57466266&postcount=13
clsA said:
Try this >> http://forum.xda-developers.com/showpost.php?p=57466266&postcount=13
Click to expand...
Click to collapse
I just tried it and i think it made a difference, it's too late/early here to call anyone so i tried calling my moto g and while i can hear my voice on my moto g it is still very quite and muffled if i hold it normally next to my ear, if i speak right in front of the bottom mic it picks up sound loud and good.
Anything else i can try now other than having to return the phone back to the seller? Reviews say the call quality is great but right now my moto g is at least 5x better call quality wise
Sent from my HTC One using XDA Free mobile app
Anyone? I keep trying to test it's bottom microphone by recording my voice and it seems to work perfectly and i actually noticed it works a lot better (louder and clearer) than my moto g after i cleaned the mic out with a toothbrush but it's still not working properly in calls
Sent from my XT1032 using XDA Free mobile app
i have the same problem and i found that the mic works great except in a call...
facebook voice msg, whatsapp voice msg even the test on microphone *#*#4343*#$* or whatver numbers are
the only problem is in a call i tried everything... and nothing seems to work
and yes hands free works good, speaker mode good
the only thing i cant try it turning off the voice privacy setting in call because mine dont have that option
im using htc one m7 android 4.4.3 software number 6.07.1540 htc sense 6
everything seems to be up to date
i even downloader a room from HTC officialwebsite to update it
if there are some news please tell use
i hope some simple update can fix this
and sorry for my bad english
Dhamour said:
i have the same problem and i found that the mic works great except in a call...
facebook voice msg, whatsapp voice msg even the test on microphone *#*#4343*#$* or whatver numbers are
the only problem is in a call i tried everything... and nothing seems to work
and yes hands free works good, speaker mode good
the only thing i cant try it turning off the voice privacy setting in call because mine dont have that option
im using htc one m7 android 4.4.3 software number 6.07.1540 htc sense 6
everything seems to be up to date
i even downloader a room from HTC officialwebsite to update it
if there are some news please tell use
i hope some simple update can fix this
and sorry for my bad english
Click to expand...
Click to collapse
Had you searched you would know that it was a common issue and there is a fix that HTC pushed out.
zelendel said:
Had you searched you would know that it was a common issue and there is a fix that HTC pushed out.
Click to expand...
Click to collapse
When did they push it out? I'm running the latest software according to my phone and the issue persists. I didn't think to try calling before updating from 4.3 Jellybean so no idea if it's just an issue with the latest software or a deeper issue with the phone
Sent from my XT1032 using XDA Free mobile app
Dhamour said:
i have the same problem and i found that the mic works great except in a call...
facebook voice msg, whatsapp voice msg even the test on microphone *#*#4343*#$* or whatver numbers are
the only problem is in a call i tried everything... and nothing seems to work
and yes hands free works good, speaker mode good
the only thing i cant try it turning off the voice privacy setting in call because mine dont have that option
im using htc one m7 android 4.4.3 software number 6.07.1540 htc sense 6
everything seems to be up to date
i even downloader a room from HTC officialwebsite to update it
if there are some news please tell use
i hope some simple update can fix this
and sorry for my bad english
Click to expand...
Click to collapse
I spoke to HTC and they made me run the mic diagnostic test and they told me it's unlikely a hardware issue as it works fine in other scenarios (like you my mic works everywhere but in calls).
It's shocking that HTC would allow their software to cripple the phone's call quality, I'm on 4.4.3 software number 6.16.61.8 and my phone is saying I'm already running the latest update. I'm not sure how long this version has been out and why HTC haven't fixed it yet, they were my favourite phone manufacturer (started off my smartphone experience on htc phones) but after owning the One I'm not sure if i can say that they are anymore.
Sent from my XT1032 using XDA Free mobile app
Did you guys even bother searching the forum? This has been covered tons of times.
As for your device saying it is up to date, that depends on the carrier. Not all carriers push updates as fast as others.
zelendel said:
Did you guys even bother searching the forum? This has been covered tons of times.
As for your device saying it is up to date, that depends on the carrier. Not all carriers push updates as fast as others.
Click to expand...
Click to collapse
I searched this forum and many others and you're right, this topic has been covered hundreds if not thousands of times and the usual answer is get your phone replaced. If there is nothing physically wrong with the phone then a replacement will most likely not fix the issue either.
The other causes and fixes i have seen are dusty mic-already cleaned them, factory reset-done more than once, blow in sim tray-done, turn off voice privacy - don't even have that option, root then tweak build prop-dont want to risk losing the warranty plus i can't imagine HTC forcing their customers to root their phone in order to be heard on the phone.
People have been reporting the issue as early as a year or so ago, surely software updates should have fixed it by now? You've got a point with carriers not pushing updates as fast as others so let me know what version the fix is in so i know if it's later/earlier than the one i have. If you know of a method i haven't yet seen then please let me know or just send me a link to that thread, thanks.
Sent from my XT1032 using XDA Free mobile app
fedor12 said:
I searched this forum and many others and you're right, this topic has been covered hundreds if not thousands of times and the usual answer is get your phone replaced. If there is nothing physically wrong with the phone then a replacement will most likely not fix the issue either.
The other causes and fixes i have seen are dusty mic-already cleaned them, factory reset-done more than once, blow in sim tray-done, turn off voice privacy - don't even have that option, root then tweak build prop-dont want to risk losing the warranty plus i can't imagine HTC forcing their customers to root their phone in order to be heard on the phone.
People have been reporting the issue as early as a year or so ago, surely software updates should have fixed it by now? You've got a point with carriers not pushing updates as fast as others so let me know what version the fix is in so i know if it's later/earlier than the one i have. If you know of a method i haven't yet seen then please let me know or just send me a link to that thread, thanks.
Sent from my XT1032 using XDA Free mobile app
Click to expand...
Click to collapse
There was an issues as outlined here
http://forum.xda-developers.com/showpost.php?p=56516913&postcount=39
It only effects roms that run HTC sense. IT doesnt bother AOSP based roms.
zelendel said:
There was an issues as outlined here
http://forum.xda-developers.com/showpost.php?p=56516913&postcount=39
It only effects roms that run HTC sense. IT doesnt bother AOSP based roms.
Click to expand...
Click to collapse
I tried that method after i was advised to do so at the beginning of this thread, i didn't wipe cache/dalvik though so will try that now.
The OP's issue is a little different from mine, he couldn't hear other's as well as other's not being able to hear him, in my case however i can hear others perfectly but they can't hear me to well unless i point the botton mic right in front of my mouth and talk in to it. I suspect it's due to the noise cancellation being way too aggressive as covering the back mic helps a lot.
Any idea on the software number which HTC pushed out the fix with or is it on that same thread?
Sent from my XT1032 using XDA Free mobile app
fedor12 said:
I tried that method after i was advised to do so at the beginning of this thread, i didn't wipe cache/dalvik though so will try that now.
The OP's issue is a little different from mine, he couldn't hear other's as well as other's not being able to hear him, in my case however i can hear others perfectly but they can't hear me to well unless i point the botton mic right in front of my mouth and talk in to it. I suspect it's due to the noise cancellation being way too aggressive as covering the back mic helps a lot.
Any idea on the software number which HTC pushed out the fix with or is it on that same thread?
Sent from my XT1032 using XDA Free mobile app
Click to expand...
Click to collapse
I know it is o the last update HTC pushed less then a month ago. Check the development section. There should be a link to the newest update. I am not completely sure as I stopped using sense based roms years ago. So I never faced this issue.
zelendel said:
I know it is o the last update HTC pushed less then a month ago. Check the development section. There should be a link to the newest update. I am not completely sure as I stopped using sense based roms years ago. So I never faced this issue.
Click to expand...
Click to collapse
Thanks, i will have a look in there now.
If it's only come out less than a month ago then it's likely i don't have it yet as the phone is an EE one (i unlocked it with a code from ebay and using it with a different sim now).
Sent from my XT1032 using XDA Free mobile app
fedor12 said:
Thanks, i will have a look in there now.
If it's only come out less than a month ago then it's likely i don't have it yet as the phone is an EE one (i unlocked it with a code from ebay and using it with a different sim now).
Sent from my XT1032 using XDA Free mobile app
Click to expand...
Click to collapse
Ok yeah if that is the case the only way you will get updates is flashing them found here.
zelendel said:
Ok yeah if that is the case the only way you will get updates is flashing them found here.
Click to expand...
Click to collapse
I couldn't find that much in the dev section so i turned to Google and yeah like you said there is a known issue with calls which HTC promised to fix ASAP last month, however It seems that the issue reported is that the caller (calling from m7) can't hear the other party and the other party can't hear them which sound's different from my issue.
I found the version with the supposed fix and it's 6.10.531.10, my one is running on 6.16.61.8. I'm guessing mine is actually running an even later version? If that's the case then it sound's like I'm screwed
Sent from my XT1032 using XDA Free mobile app
fedor12 said:
I couldn't find that much in the dev section so i turned to Google and yeah like you said there is a known issue with calls which HTC promised to fix ASAP last month, however It seems that the issue reported is that the caller (calling from m7) can't hear the other party and the other party can't hear them which sound's different from my issue.
I found the version with the supposed fix and it's 6.10.531.10, my one is running on 6.16.61.8. I'm guessing mine is actually running an even later version? If that's the case then it sound's like I'm screwed
Sent from my XT1032 using XDA Free mobile app
Click to expand...
Click to collapse
Odd that your is newer then the official released build. Something sound really odd about that. Wish I could help more. I would try and see if anyone posted just the fix that was included. I know some had a files that could be flashed. You could always try running gpe and see if that fixes it. But you will lose sense
zelendel said:
Odd that your is newer then the official released build. Something sound really odd about that. Wish I could help more. I would try and see if anyone posted just the fix that was included. I know some had a files that could be flashed. You could always try running gpe and see if that fixes it. But you will lose sense
Click to expand...
Click to collapse
I'm going to call HTC again tomorrow and ask them what the newest version available in UK is, they didn't ask for the software number when i called earlier they just told me to check if any later one is available to download.
I would love to run GPE on my One, i thought i would like the new version of sense (haven't had an HTC phone since my desire) but i really do prefer stock Google rom especially if sense will have issues like the one I'm having now but i don't want to risk losing my warranty or mess anything up especially at this stage, once I'm certain the hardware is 100% fine then i will probably unlock bootloader and flash a custom rom.
Sent from my XT1032 using XDA Free mobile app
I had the same problem that popped up three weeks ago along with many customers due to the before recent OTA upgrade
Tried to delete/erase cache/disable etc... Google frameworks services, and HTC speak services.
Tried factory reset a few times etc.... NOTHING I found as a solution online worked.
I waited for HTC second update for the OTA. Tried downloading it more than ten times.
Once after a factory reset, once after disabling google framework services, once after disabling htc services, once after disabling all, once in safe mode (disabling all apps),once after removing the last five apps i downloaded when the issue happened....nothing worked.
When I install the update, it goes to around 30% and a red exclamation point appears. the install stalls and it reboots with the old firmware and the problem stays (cant hear the caller, they cant hear me).
During install and stalling I pressed the power button and down volume, the error messages appeared:
HTCspeaklite.apk files are not recognized (or something like that). So the app is corrupted! and the installation files don't recognize it to update it. Installation stalls and reboots.
I searched for the stock htcspeaklite.apk zip file, rooted my phone and tried pushing it over the stock files.
When I booted the phone, it kept rebooting in a loop. Did not work!!
That's when what I had left: I erased everything and installed a custom rom (you can re install a stock rom if you prefer) on my phone.
Now everything works great except for the bluetooth pairing. So I may re install another rom soon.
Here's the stand alone fix posted by Venom Team > http://venomroms.com/venomhub-fix-no-sound-calls-htc-one-m7/
Related
Does anyone of you have experienced a low microphone volume/quality in call conversations?
People from the other side of the phone often tell me they cannot hear me... and this is quite
annoying.
I have read something about a noise cancellation problem. Have you the same problem? Any
SW solution to it? How did you manage it?
Thank you
Yeah, I also hear that often. It started happening after the Gingerbread update. It seems HTC decreased the mic sensitivity to fix the echo problem but they probably went a bit too far.
I just got the 2.30.405.1 OTA update 30 mins ago. Let's hope they've fixed this issue and also the wifi sensitivity problem.
Is it a new gingerbread upgrade? I have not received any notification yet!
Sent from my HTC Incredible S using XDA App
DavidKundalini said:
Is it a new gingerbread upgrade? I have not received any notification yet!
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
Nope, it's just a HTC bug fix update. Still waiting for the Gingerbread 2.3.4. According to first comments I've seen the wifi sensitivity problem has now been fixed!
Try the manual update check, that's what I did. If you don't see any updates yet, you'll just have to wait a bit more until HTC's delivery system reaches your region/phone serial number.
I tried the manual update, but the upgrade is still not available. No matter, I'll wait. Happy about wi-fi! Any news about the Mic sensitivity?
Sent from my HTC Incredible S using XDA App
DavidKundalini said:
I tried the manual update, but the upgrade is still not available. No matter, I'll wait. Happy about wi-fi! Any news about the Mic sensitivity?
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
Not yet on my part. I've answered three calls today and there were no mic problems, but I've gotten used to the problem, so I always try to position the phone so that the mic is close to my mouth. I'll try to be less careful in the future
I'm also happy to report that the infamous Dialer process has disappeared from the battery usage list, so that problem has been fixed. Dialer was almost always number 2 right after the display on my list. Now it's completely gone!
Mmm, very strange and too bad here in Italy, or better to me, no upgrade is notified or manually reachable yet! Kind of sure anyway the microphone problem will still be present. I haven't read anything on blogs about this type of improvement by the new firmware....
Sent from my HTC Incredible S using XDA App
Still not available. How this is even possible?
Upset!
Sent from my HTC Incredible S using XDA App
Solved the firmware upgrade problem this way (thanks to HTC
customer service):
*#*#682#*#*
No big change about call quality...
At the moment I'm trying this:
after using the number *#*#4636#*#*, changed
network settings from WSCDM preferred to gsm auto prl
But I've just did this and not sure the problem is gone.
Just to let you know, the phone call is still bad.
I'm from Italy, but the phone was bought on Amazon.co.uk.
My phone model number is S710e, android 2.3.3., firmware is
2.30.405.1, radio module is 20.2808.30.085AU_3805.06.03.03_M
I have these problems for the radio module:
My voice is kind of intermittent from the other side of the phone (who listens me)
I can hear echo of my voice
The other side of the phone can hear its own echo
Sometimes connection is lost
Long time for the call to start
I have tried soft reset, updated firmware, set GSM auto (PRL) as network preference, etc.
No solution? I'm thinking of flashing ROM, radio module and whatever... but if the phone is broken, what about warranty loss?
I don't think there's much to do at the moment. Nothing seems to work. All we can do is wait for the 2.3.4 upgrade and hope that it includes also HTC's own firmware tweaks, especially for the abysmal radio module.
I believe they can further adjust the mic/noise cancellation sensitivity and hopefully solve the issue where people on the other end are constantly complaining about disappearing sound.
I'm pretty sure the radio antenna in the back cover is total crap and obviously can't be fixed with software upgrades. A revised back cover with a better antenna would be nice but I doubt it will ever happen, sigh. I'm sick and tired of having to end calls because people are complaining about intolerable echoing on their end. This can happen, if the signal level is even one bar below full.
My friend got Incredible S and he is having the same issue...
Whenever he calls me his volume is too low despite the fact my call volume is full...
He was concerned about it and today I searched for this issue on google and got directed here.
Is this software issue or hardware?
He got 2.3.3 pre installed..
I really don't know if it's a hardware or software problem.
Since I've read someone never experienced the problem,
it could be hardware.
But, many people who sent back the phone to customer
center, after hardware repair, tell to have the problem, still.
So it could be a software problem, caused by HTC SW
radio module. In this sense, it would be nice to know if
those one who had this problem and rooted their phone
to another UI (cyanogenmod, etc.), or changed
the radio module, were able to solve this problem. In this
case it would be definitely a SW problem.
Really, I don't know what to do... I cannot root my phone
because of the warranty, there is no official good SW solution
and I am not sure if the problem is SW.
Why should I stay with a broken phone, but a good smart
device? People, let's think about that.
We should complain with HTC...
Only 2 members with this issue alarms me of hardware issue... U r lucky to have warranty but my friend's mobile has none.. It would be a shock for him of out turns out hardware issue...
I tried rooting his mobile but Alpharevx didn't work for him and I was not willing, to flash european rom...
I guess I have no choice other than to root it and flash a different radio. .
Will try after a couple of weeks when he comes...
That's bad.
Waiting for news about your flashing the device.
For the moment I have to wait, so I will not send back my
phone.
I'm leaving for holidays and I need to use my device as GPS
navigator...
Any news about this topic?
Sent from my HTC Incredible S using XDA App
DavidKundalini said:
Any news about this topic?
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
no news, i am facing same problems with the mic even after latest update
On another support forum (http://androidforums.com/htc-incredible-s/374601-call-problem-echo-other-end.html),
other users noticed the same problem and told me this problem is particularly frequent with Vodafone networks and specific numbers.
I experimented the problem too with Vodafone mobile operator and now I'm trying with Wind. Conversations seem to be better, but I'm still in the testing phase.
What about you? Do you have Vodafone too?
Let me know.
DavidKundalini said:
On another support forum (http://androidforums.com/htc-incredible-s/374601-call-problem-echo-other-end.html),
other users noticed the same problem and told me this problem is particularly frequent with Vodafone networks and specific numbers.
I experimented the problem too with Vodafone mobile operator and now I'm trying with Wind. Conversations seem to be better, but I'm still in the testing phase.
What about you? Do you have Vodafone too?
Let me know.
Click to expand...
Click to collapse
Hey ! that sounds much true. Infact my Friend's mobile had this Low volume Prob I mentioned previously but yesterday he called me and the sound was fine from his side. Infact he changed his network 2 weeks back. I guess it has problem with some networks...
It's a HTC thing.
All HTC phones have bad microphones, crappy speakers and use codecs from the '90s.
I can only make phonecalls through my bluetooth headset. If I switch bluetooth of and try to make a phonecall with the receiver, speakerphone or cable headset there is no sound. The cable headset and speaker plays all other sounds ok and when testing the receiver with *#0*# it produces sound. I do not have any obscure call recording software or like installed. Running stock rom.
Any suggestions?
Hi,
I am having the same problem.did you find any solution to this bug?
Thanx
Sent from my GT-I9295 using xda app-developers app
Related thread
This seems to be exactly the same issue that I am having and that was described on this older thread: http://forum.xda-developers.com/showthread.php?t=2544300 [In call sound problem]
did you guys had this problem when the device was not rooted? becasue untill I rooted mine everything was OK. after root probelm occured. I am going to stock original rom and unroot mine a I wonder if it makes any sense.. I hope it does because I am getting desperate... If that will not work I will returnt go on warranty.
I did a repair through KIES and that fixed it for a few weeks but then it returned. My device wasn't rooted. Now I'm waiting for a good stock ROM without Samsung's bloatware to flash to.
Sent from my GT-I9295 using Tapatalk
did you try to contact samsung support ? or warranty? This phone is otherwise useless for me without its basic functionality.. if it has this bug also on stock ROM that its Samsung problem hm?
I've had my S4A since July, rooted it within a week and have not had a single problem with it. I'm on MF3 if that makes a difference.
strange.. I cannot find such ROM here.. http://samsung-updates.com/device/?id=GT-I9295
matelko said:
did you guys had this problem when the device was not rooted? ...
Click to expand...
Click to collapse
I have had the problem both unrooted and rooted. Although it sometimes disappeared after a hard reset, it soon came back after installing a few apps and changing some settings, none of which have in principle anything to do with phone functionality. One option would be to make a call after each change but it would be a very long process...
sorry matelko was signed by accident my computer under my account.
Hi,
so now running on stock ROM and still the same problem. I can make only make bluetooth calls. This phone is driving me crazy... can you please share with me the MF3 ROm so that I can test it?
Thank you
Yesterday upgraded ro Cyanogenmod 4.3... The phone worked perfect..a nd in the morning again the same ****... Phone is quiet.. It is possible to make bt headseat calls only.... I do no know what to do...anybody any idea before I finally decide to solve this as warranty claim?
Thanx
So, yesterday I have tried to put sim card from another provider to check if it is not a provider fault...and guess what.. the phone works normally with another providers sim card. I contacted my procider and reported this problem and now I am waiting for their feedback... hopefully they will find out something to make it work..
Sent from my GT-I9295 using xda app-developers app
So the provider made a check of signal and sim card and confirmed that everything is ok.. today i got a phone replaced.. so now i wonder if this problem will dissaper with new device...
Sent from my GT-I9295 using xda app-developers app
yokomcperez said:
I have had the problem both unrooted and rooted. Although it sometimes disappeared after a hard reset, it soon came back after installing a few apps and changing some settings, none of which have in principle anything to do with phone functionality. One option would be to make a call after each change but it would be a very long process...
Click to expand...
Click to collapse
Exact same problem here, is there a fix?
I just installed the new stock 4.4.2 and same thing, worked for a couple of calls and then bye.
Geonerd said:
Exact same problem here, is there a fix?
I just installed the new stock 4.4.2 and same thing, worked for a couple of calls and then bye.
Click to expand...
Click to collapse
Hi, does anybody has a Fix for this issue? It is getting really annoying and happening to a bunch of people in active S4 and the normal S4. After a new flash or sometimes randomly it works perfectly and then suddenly it goes silent on calls again.
Please help
Exactly the same problem. No problem until I started using my helmet's bluetooth. Only thing that works is to switch off bluetooth after using, restart phone and then about the 3rd 4th call, sound comes back on again. Comes and goes after that.
Sent from my GT-I9295 using XDA Free mobile app
The same problem after ~3-4 weeks from flashing Kitkat. Still no fix?
dark.angel said:
The same problem after ~3-4 weeks from flashing Kitkat. Still no fix?
Click to expand...
Click to collapse
Same problem with sound. Was from the very beginning with stock rom, also now with CM 10.2.
It's kinda annoying to have a phone without a proper call functionality..
Same problem
Has anyone found a fix to this?
I've been having this for about two weeks. and I've looked in almost every forum and could not a solution that works.
I've done everything from hard reset, factory reset, not installing viber/skype, tried using soundabout, change the network settings, and probably a few more suggested solutions that just doesn't seem to work.
any help is much appreciated.
So my microphone seems to not be activated for periods of time, and I can't figure out what causes it, or really even how to fix it.
For example, today at work I was able to make calls for several hours, but after getting off I made a couple more calls that failed because the other party couldn't hear me.
Sometimes I can start Google Now voice search with a 'google', but after I make one voice entry, I can't make another one, and the next time I manually press the voice key it won't pick up any sounds at all. Even Shazam has problems with the mic sometimes, showing no equalizer bars whatsoever.
I thought this was a hardware issue because I thought it started one day (about the 3rd day I'd had it) after I dunked the phone in the sink, but in the diagnostics app the mic seems to do fine.
Is anyone else having this issue? It's really starting to get on my nerves. I guess a factory reset is in order?
I'm also having trouble finding any consolidated info on this issue; threads seem to trail off without any clear solutions.
hey,
im having some problems withthe mic as well, the other party cannot here me here and there and Ive read some forums that it might be software. also there was a solution on installing different home program and not use xperias Launcher. so hope this will help till KIT KAT is here
theindievisual said:
So my microphone seems to not be activated for periods of time, and I can't figure out what causes it, or really even how to fix it.
For example, today at work I was able to make calls for several hours, but after getting off I made a couple more calls that failed because the other party couldn't hear me.
Sometimes I can start Google Now voice search with a 'google', but after I make one voice entry, I can't make another one, and the next time I manually press the voice key it won't pick up any sounds at all. Even Shazam has problems with the mic sometimes, showing no equalizer bars whatsoever.
I thought this was a hardware issue because I thought it started one day (about the 3rd day I'd had it) after I dunked the phone in the sink, but in the diagnostics app the mic seems to do fine.
Is anyone else having this issue? It's really starting to get on my nerves. I guess a factory reset is in order?
I'm also having trouble finding any consolidated info on this issue; threads seem to trail off without any clear solutions.
Click to expand...
Click to collapse
My last phone xperia ZL have same issue like yours. When i call people they can't heard me anymore. I must put the phone in front of my face and talk straight to mic then other end can hear me well.
In fianl I call sony usa let them send me new one and they did.
(Sorry for my english)
Sent from my C6903 using xda app-developers app
paullu said:
My last phone xperia ZL have same issue like yours. When i call people they can't heard me anymore. I must put the phone in front of my face and talk straight to mic then other end can hear me well.
In fianl I call sony usa let them send me new one and they did.
(Sorry for my english)
Sent from my C6903 using xda app-developers app
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I'm having the same issue. Didn't see an answer here so I looked on the Sony product support website, and there a few suggestions were made:
- use a factory SIM, not a scissor-cut SIM card
- update the firmware to the latest version
- turn off "Microphone noise suppression."
link to the sonymobile website where I got this info - http://talk.sonymobile.com/t5/Xperia-Z1/Microphone-issue-Xperia-Z1/m-p/450153/highlight/true#M6457
Time will tell if this worked for me. Let me know if you found a solution, or if this worked for you?
nomis_md said:
- use a factory SIM, not a scissor-cut SIM card
- update the firmware to the latest version
- turn off "Microphone noise suppression."
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Good chance here to solve the problem. You can perform a factory reset after update as well or even now, this process sometime fix small issues.
is there any way to change from primary mic to make secondary mic use in calls? Like some build.prop tweak?
bihslk said:
is there any way to change from primary mic to make secondary mic use in calls? Like some build.prop tweak?
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In build.prob there is no way to do that. To switch them I think you have to hack the kernel. Hacking kernel can be done on Custom one and for all this you have to have Unlocked Bootloader. Who can hack a kernel, just a Master.
Thanks for answer. I am on CM11 right now and custom kernel so it can be made if someone know what to change in kernel
Hi,
first i had no problem when i used my HTC One mini 2. But now everybody who calls me or when i call someone else the other one has an sizzling noise and sometimes they even do not hear anything from me. But i can here them.
Someone an idea why??
My phone also has the mic problem. Seems that dual mic in this phone is faulty.
I'm waiting for software update (which should have been in August-September). If it doesn't fix the issue, than I`ll return it to service.
I asked the telekom and they told me i need to go to an store of them. But i read in the internet, that this is not only a htc bug. It seams there are some more android 4.4.2 devices (from lg) that have the same problem. Is this an hardware problem (htc), android (google), or can this also be an app??
Hi there,
i've the same bug with my phone.
It startet with the last system update and it's a terrible thing. Almost every call has this background sound or the other side can't hear anything. A small workaround wich i found is to switch to the speaker for a few seconds and then switch back to phone...
but on the next call it's starting again.
Are there any news out there that this is going to be fixed or can we do something by our selfs?
So before the system update you hadn't this problem?? That'S interesting, because in this case there is no hardware bug :victory:
So i think you all have this version:
Android 4.4.2
Sense 6.0
Software-Number: 2.16.111.3
HTC SDK API: 6.21.
Is there maybe someone who has an newer Version/older where is no sizzling noise while phoning??
HandyBesitzer said:
So before the system update you hadn't this problem?? That'S interesting, because in this case there is no hardware bug :victory:
So i think you all have this version:
Android 4.4.2
Sense 6.0
Software-Number: 2.16.111.3
HTC SDK API: 6.21.
Is there maybe someone who has an newer Version/older where is no sizzling noise while phoning??
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Yes, i think it's an software bug because the phone was working without any problems for the first 7 days and the bug started right after the OTA update. In addition the mic is working very well in recording audio or anything else except phone calls.
I'm running this version as vodafone brand:
Android 4.4.2
Sense 6.0
Software-Number: 2.16.161.1
HTC SDK API: 6.21
I'll get an hardware exchange on thurseday. hoping to get a fully working phone ... maybe you can get this as well ?
fireballrs said:
Yes, i think it's an software bug because the phone was working without any problems for the first 7 days and the bug started right after the OTA update. In addition the mic is working very well in recording audio or anything else except phone calls.
I'm running this version as vodafone brand:
Android 4.4.2
Sense 6.0
Software-Number: 2.16.161.1
HTC SDK API: 6.21
I'll get an hardware exchange on thurseday. hoping to get a fully working phone ... maybe you can get this as well ?
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yes i hope so. But i need to go to my Telekom Shop and i'm on hollidays next week So i have no time at the moment
==EDIT==
Try this and make Audio test. if you have the noise for this test, too it's an hardware problem and you need to contact HTC. If not it's an software problem. (Answer from HTC).
http://forum.xda-developers.com/one-mini-2/help/htc-one-mini-2-hidden-menu-t2862144
HandyBesitzer said:
yes i hope so. But i need to go to my Telekom Shop and i'm on hollidays next week So i have no time at the moment
==EDIT==
Try this and make Audio test. if you have the noise for this test, too it's an hardware problem and you need to contact HTC. If not it's an software problem. (Answer from HTC).
http://forum.xda-developers.com/one-mini-2/help/htc-one-mini-2-hidden-menu-t2862144
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Hey,
thanks for the tip.
i've got a exchange phone on tuesday and it's working fine so far. No problems anymore and it uses the same system version. so most likely it is really an hardware fault.
fireballrs said:
Hey,
thanks for the tip.
i've got a exchange phone on tuesday and it's working fine so far. No problems anymore and it uses the same system version. so most likely it is really an hardware fault.
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I hope they'll send me a new phone as soon as they did for you
i also have that on the call receiver end. its fainted but noticeable.
My first handset was like this, intermittent crackling and noise, so I sent it back. Since then I've been sent and returned 4 of handsets in total, all of the others were worse than the first!
Anyone thinking about buying a HTC One Mini 2 from o2 in Gunmetal Grey - I'm pretty sure the whole box of them is shot!
Hi all,
I hope you can help me out with this, I've been looking a lot for a while in google and found no answers so my frustration led me to post on this forum. Here is the situation:
Back on 2013 I had the Magicjack app installed on my Moto X XT1058 (AT&T) stock android 4.4.2, I believe the app version was 2.7.710.1 or 2.6.661.3, and it worked fine. After installing latest versions, when I made a call I could hear the others but they couldn't hear me, I thought it was due to a magicjack compatibility issues, but all the subsequent versions didn't work either, so I had to keep using the older version.
Yesterday I factory reset my phone and installed the most updated Magicjack app hoping the problem would be solved but still the same issue, so I tried to install the old version but now it crashes immediatly once I open the app, so I cannot use the app anymore. I've been surfing in google hoping someone has the same problem but can't find anything, so it seems I'm the only one with this issue. I'm hoping someone had the same problem and found out how to solve it.
Thank you very much.
sergethug said:
Hi all,
I hope you can help me out with this, I've been looking a lot for a while in google and found no answers so my frustration led me to post on this forum. Here is the situation:
Back on 2013 I had the Magicjack app installed on my Moto X XT1058 (AT&T) stock android 4.4.2, I believe the app version was 2.7.710.1 or 2.6.661.3, and it worked fine. After installing latest versions, when I made a call I could hear the others but they couldn't hear me, I thought it was due to a magicjack compatibility issues, but all the subsequent versions didn't work either, so I had to keep using the older version.
Yesterday I factory reset my phone and installed the most updated Magicjack app hoping the problem would be solved but still the same issue, so I tried to install the old version but now it crashes immediatly once I open the app, so I cannot use the app anymore. I've been surfing in google hoping someone has the same problem but can't find anything, so it seems I'm the only one with this issue. I'm hoping someone had the same problem and found out how to solve it.
Thank you very much.
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I use magickjack and had the same problem. I found a workaround. When you make the call press the speakerphone button to turn it on. Then press it again to turn it off. After that it works perfectly for the call. However it's not permanent. I have to do this every call I make.
Sent from my XT1058 using Tapatalk
AGISCI said:
I use magickjack and had the same problem. I found a workaround. When you make the call press the speakerphone button to turn it on. Then press it again to turn it off. After that it works perfectly for the call. However it's not permanent. I have to do this every call I make.
Sent from my XT1058 using Tapatalk
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Thanks a lot man, such an easy solution... In any case its weird this happens on moto x, i live with my two brothers, one with S3 the other with Nexus 5 and they don't have any issues... Anyway I don't mind pressing the speaker each time, thanks again!!
I am experiencing a similar problem with my ACER Wifi only tablet ( no sim version). Any suggestions please.