Headphone jack problem - One (M7) Q&A, Help & Troubleshooting

My headphone port hasn't been working since I bought it over a month ago from swappa . It cuts off a lot when playing music. I tried a whole bunch of custom rooms, I flashed the run. Those didn't work. Do you guys have any advice for me?
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wiswis said:
My headphone port hasn't been working since I bought it over a month ago from swappa . It cuts off a lot when playing music. I tried a whole bunch of custom rooms, I flashed the run. Those didn't work. Do you guys have any advice for me?
Sent from my HTC One using XDA Free mobile app
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Have you tried another earphone? Maybe there're something wrong with the earphone, not the port.

I've tried 3 different earphones and they all cut like that
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Related

Fault or big fail with A100 car stereoclip and D160 car kit

I bought the above for my HTC one,I have set the 2 up and I'm really disappointed with the both of them.
At 1st it took 4 attempts to pair the A100 with my One, once connected and playing music ,I'd say every 10 seconds or so the sound will cut for a second and then kick back in, it automatically comes back on but it's very annoying and the fact I expected it to work flawlessly.
Once I connect the One to the A160 dock (with the A100 connected) the lag is beyond a joke theres a 1 second delay before the sound comes through my car speakers.
Anybody else experience this,I'd like to keep the both of them but when I've spent not far off £100 I expected a lot better to say the least
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did you try disabling WiFi while using the BT-stuff? Worked perfectly for me.
No ,I'll give that a try hopefully that will fix it
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ant78 said:
No ,I'll give that a try hopefully that will fix it
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Click to expand...
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i had the same issue with all of my five BT-Devices. Disabling WiFi did the trick. As this wasn't any good solution for me, because i love listening to web-radio over BT, i should say that you can easily switch WiFi back on after you successfully connected to the BT-Device. It won't interfere then.
Problem is known to HTC and as i heart, it already is fixed in the OTA-Update that arrived in Taiwan.
Seems to have done the trick thanks for your help :thumbup:
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No headphones

I bought the One last week and just getting around to messing with it a lot. I did not get any headphones with the phone. I see where others on there mention their headphones are like unbranded beats. What gives. did I just get shorted or are there some that did not come with the headphones?
tu3712 said:
I bought the One last week and just getting around to messing with it a lot. I did not get any headphones with the phone. I see where others on there mention their headphones are like unbranded beats. What gives. did I just get shorted or are there some that did not come with the headphones?
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Was the box shrink wrapped?
My box was shrink wrapped got it from HTC website and I didn't get headphones also.
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I know two people who bought the T-mobile HTC One and neither of them got a headset with the phone(one purchased in a store the other ordered over the phone). I got headsets with both my AT&T HTC Ones
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I have an international One and it came with the earphones. I'd call them up and ask for one.
I got mine, couple days later one of the buds ripped off. They sound great but their kinda cheaply made in my opinion.
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Well what would you expect from them? They're as cheaply made as Beats are is all I can say. lol
t-mobile's version of the phone seems to have not gotten headphones along with the phone. anyone else confirm? cause i didnt get any headphones either.
tu3712 said:
I bought the One last week and just getting around to messing with it a lot. I did not get any headphones with the phone. I see where others on there mention their headphones are like unbranded beats. What gives. did I just get shorted or are there some that did not come with the headphones?
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Click to collapse
T-Mobile versions do not ship with headphones.
No but was security taped. I guess tmo left them out like others stated. Thanks for the replies.
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tu3712 said:
No but was security taped. I guess tmo left them out like others stated. Thanks for the replies.
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Why in the world would they do that? To save a couple of bucks on each device? lmfao

Fyi: HTC One Speakers died

I am just posting that the on board speakers died on my phone. They aren't blown as headphones don't work either. I can only hear anything on a regular phone call as speakerphone doesn't work either. I have restored my one to stock as I am doing a rma on it. Anyone else ever experience this?
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jznomoney said:
I am just posting that the on board speakers died on my phone. They aren't blown as headphones don't work either. I can only hear anything on a regular phone call as speakerphone doesn't work either. I have restored my one to stock as I am doing a rma on it. Anyone else ever experience this?
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Maybe the built in amp died!?
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Possibly since it's only amped audio that does not work
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jznomoney said:
Possibly since it's only amped audio that does not work
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Do you have bluetooth speakers? Try that and if it works it's probably the amp imo. If it doesn't it might be your audio driver. Either way your probably going to have to get a replacement or a repair.
Have you called HTC and troubleshooted with them yet?
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Yea I contacted AT&T my provider and they are shipping me another one. I had cm10.2 on it when it stopped worked but even returning it to stock had no effect. I just posted here to see if anyone else had experienced this issue.
jznomoney said:
Yea I contacted AT&T my provider and they are shipping me another one. I had cm10.2 on it when it stopped worked but even returning it to stock had no effect. I just posted here to see if anyone else had experienced this issue.
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Not closely similar to this, but I'm about to claim for the SECOND time that the top speaker is junk. The first phone it blew leaving it distorted and fuzzy. This one, all of a sudden overnight it sounds like a crazy vibration coming from the speaker. Kinda hard to explain... But it sounds absolutely terrible. So I'm going to fastboot the RUU and see if that makes a difference. If not its going back for another
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Need some advice

Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
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speedyjay said:
Hey guys and girls of the xda community
I just wanted some advice on flashing a custom rom if possible?
My doubts and concerns arose when my first HTC one wouldn't charge whatsoever, and since then I'm a little bit sceptical about flashing a custom rom in case it happens again in which case HTC or my network provider won't replace my phone again.
Is the whole "not charging" thing related to hardware or software?
Just wanted some advice before I get back "in the game" for the want of a better phrase
Thanks guys and girls
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Click to collapse
I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
rider5512 said:
I've had my One 5 months now and when I got it I vowed to keep it stock.... a week later I was up and running with ARHD and have run every version since then without any charging issues. Don't know if this will help your decision.
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Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
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speedyjay said:
Thanks buddy I was running viperROM when the charging issue started and I'm a bit apprehensive lol
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Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
rider5512 said:
Yeah I can understand that but my thinking is if it was rom related it would be all over the place here
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So you reckon it was hardware related??
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I don't think I could ever blame a charging issue on a ROM. And if it was somehow related you'd see it posted all over.
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speedyjay said:
So you reckon it was hardware related??
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I can't say one way or the other to be 100% sure.... wait and see who else reponds
I got my one in March 2013, flashed it to death, including GPe conversion.
Then after many months I got a charge problem.
Phone would charge extremely slowly when screen on, no more than 200 to 300mA.
My first thought was I had caused with error in flash. I had two genuine HTC charger, one new with HTC One and other from One X. Swapping chargers didn't help.
Eventually ordered another genuine HTC charger and cable,result charges at 800 to 900+ mA when screen on.
Problem solved: cost £16 ($25)
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I have messed with with roms and jailbreaks a ton and have never had any issues that made me think I broke it. You probably had a hardware issue and were just hypersensitive. There are some software options on a few of the roms to allow quick charging. I bet you 10 to one you had a legit hardware issue or your charging gear was bad. The cords break all the time around the entrance to the phone....iphone android doesnt matter. They all fail to reenforce these areas of the chords. I would start there.
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HTC one earplugs not working

Hi!
When I bought my HTC One, there was earplugs included. They worked perfectly well for a while, then I tried to root my phone and failed, it still worked for a while, but then they stopped working. I figured it had to be the updates, so yesterday I rooted my phone successfully to 4,4 with a custom rom, but earplugs still not working.
Have anyone else experienced this?
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Swatchi10 said:
Hi!
When I bought my HTC One, there was earplugs included. They worked perfectly well for a while, then I tried to root my phone and failed, it still worked for a while, but then they stopped working. I figured it had to be the updates, so yesterday I rooted my phone successfully to 4,4 with a custom rom, but earplugs still not working.
Have anyone else experienced this?
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do other earplugs still work? i highly doubt rooting your phone would break your headphone jack
Yeah, other headsets and earplugs work with my phone, and the HTC earplugs work with other phones and computers
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Has the warranty expired since I rooted it, it won't help to send it in to HTC?
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Swatchi10 said:
Yeah, other headsets and earplugs work with my phone, and the HTC earplugs work with other phones and computers
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so other headsets/earbuds work with your phone, the HTC earbuds work with other phones.
But HTC earbuds dont work in your phone?
that seems extremely odd. can't really help you. Im pretty sure warranty is voided now that youre rooted. Why not just get another headset. the stock ones blow i used it for 1 call and gave them to a coworker haha
I bought some, but someone stole them after the first week, and I don't want to spend another $100 on new ones
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Swatchi10 said:
I bought some, but someone stole them after the first week, and I don't want to spend another $100 on new ones
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You don't have to spend $100. And if you want to return the phone just put it back to stock. No warranty issues. Most don't care if you give it to them on custom roms anyway.
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Alright, I will try. In Norway, quality ear buds cost at least $100
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