Help with LTE Connection Problems - X 2014 Q&A, Help & Troubleshooting

Hi, I have the Moto X 2014 pure edition and I am on consumer cellular. Consumer cellular is basically AT&T if you have not heard of it. My problem is my LTE connection. When I turn my phone on in the morning, I have an LTE signal. When my LTE signal goes under two bars I get pushed down to HSPA. However, once I go to HSPA my phone never goes back to LTE even when I know I have full bars. I have tried multiple APN settings so I don't believe that they are the problem. I will post screenshots from LTE discovery. This app shows the spinal strength of the connection. Both screenshots are from the exact same location within 20 seconds of each other. The only reason I got the LTE signal is because I set my phone to LTE only mode which I can't keep it in because I there is not volte here. Please help. Thanks in advance.

I think AT&T sells the XT1097 and that's because the pure edition is one band missing that your company uses, the same happens in Latin America. Here some information you can use https://forums.motorola.com/posts/889129c231

I also saw that when I was researching the problem. However, LTE discovery shows I am using band 4 which is available on my phone. If I update to lollipop, it will unlock more bands but I don't want to update yet because of the many bugs.

Konner27 said:
I also saw that when I was researching the problem. However, LTE discovery shows I am using band 4 which is available on my phone. If I update to lollipop, it will unlock more bands but I don't want to update yet because of the many bugs.
Click to expand...
Click to collapse
Searching found this
AT&T 4G HSPA and HSPA+ use 850Mhz(Band 5) and 1900Mhz(Band 2) bands but it all depends on area if they own a license. LTE uses Band 17(700Mhz), Band 5(850Mhz), Band 2(1900Mhz), Band 4(1700/2100Mhz) currently.
Depends of the area you are, if you are some place where the band 4 is available you will have LTE as soon you leave signal will lost, as I said the pure edition XT1095 supports only bands 2,4 and 17 and Lollipop enables bands 3,5 and 7, so I am guessing that the band you are missing is the 5.

That is a great point. However, I haven't moved more than a couple blocks to school. Once LTE becomes weak enough to drop down to HSPA, the phone doesn't reconnect to LTE once the signal is strong enough. I can turn on LTE only and it will switch to LTE with three or four bars of LTE.

Get a new phone?

I just got the phone about 2 months ago.

That happens to me as well. I know I'm on a place where there's LTE coverage, but the phone never connects to it, even though in the network option I have 4G as preferred network type. I can only get it to connect to LTE by going to the dialer and entering *#*#4636#*#*, Phone information and forcing it to connect to LTE Only.

Are you also on KitKat?

Konner27 said:
Are you also on KitKat?
Click to expand...
Click to collapse
Right now I'm on Lollipop, but the problem did happen when I was on Kit Kat as well.
Sent from my XT1097 using Tapatalk

Are you on native at&t or an MVNO?
Not all MVNO's have access to LTE and that might be a reason.
I am on native at&t with a Moto X Pure Edition and I register on and maintain LTE all day long without issue.
VoLTE would be an added benefit but as of yet nobody knows if unbranded device (or in at&t parlance gray devices) will ever support VoLTE.
Dan

Consumer cellular is a MVNO of AT&T. They utilize AT&T LTE and also have roaming. It is pretty much postpaid at&t. I understand that in the lollipop update, more LTE bands are unlocked. However, the LTE band that my phone shows is band 4 which is supported without lollipop. Thanks

If Consumer Cellular is allowed access to at&t's LTE network and if you area utilizing LTE on band 4, than it sounds like you have a defective device.
An easy test would be to pop an at&t SIM into your Moto X and see if that connects to LTE properly, if it doesn't then it is your device, if does then it is your account, it could be a provisioning problem or some other issue on the account side.
You could also try it putting your SIM into another device that supports at&t LTE and see if it properly connects and if it does that would pretty much indicate an issue with your Moto X.
Dan

I talked to Motorola through online chat and I was told to try a new Sim card before they could continue helping me. I called and a new Sim card is being sent. A couple days ago, I put my Sim card into my mother's gophone that she is using on consumer cellular also. It received LTE but I couldn't test it further to see if it stayed connected to LTE because she needed it back. Also, I could input APN settings and they would save no problem.

Konner27 said:
I talked to Motorola through online chat and I was told to try a new Sim card before they could continue helping me. I called and a new Sim card is being sent. A couple days ago, I put my Sim card into my mother's gophone that she is using on consumer cellular also. It received LTE but I couldn't test it further to see if it stayed connected to LTE because she needed it back. Also, I could input APN settings and they would save no problem.
Click to expand...
Click to collapse
A SIM may or may not be the answer but it is a good place to start.
In my experience this type of issue is sometimes hard to pinpoint as there could be multiple issues at play, some within your control and some not.
If you have a chance to try your SIM (for more than a few moments) in another handset capable of Band 4 LTE on at&t, that would be beneficial in pinpointing the issue, conversely it is just as helpful to take a consumer cellular or at&t sim (though an at&t might be more telling) and insert that into your Moto X and see what happens.
Another issue, though less likely is that at&t is recognizing the phone as something other than a LTE capable handset and thus not allowing it to register on LTE? Have you used your SIM an a LTE capable handset prior to your Moto X?
Dan

I'm using a PE on AT&T and have bulletproof LTE signal. Not once have I seen it drop to HSPA+ when LTE is available. My N5 does it all the time, but not the Moto X.

I'm hoping to try my Sim in my mother's or brothers phone for a longer period of time sometime soon. A new Sim card will be here soon but I don't think it is the problem but it is indeed a good place to start.

I received the replacement Sim card and it did not help. I called Motorola support and they are sending me a replacement moto x. I really hope it fixes the problem. Also, I read that some people have had bad experiences with Motorola support but I had a great experience. The support member is sending me Motorola earbuds for free because of the inconvenience! I will update this thread once I receive the replacement. Meanwhile, thanks to all who have commented their advice. I truly appreciate it!

Related

Why don't I get LTE on ATT, in NYC?

I just got the Moto X last week and I never see 4G LTE. I only see 4G.
I live in NYC, we should have LTE here??
Is your sim 4g enable , is your phone tarif a 4g one
Sent from my XT1052 using Tapatalk
Were you on AT&T before? I know NYC is notorious for poor reception on AT&T
That's not true. I get LTE all over NYC and the five boroughs when I'm there
MOTO X
virtuewill said:
I just got the Moto X last week and I never see 4G LTE. I only see 4G.
I live in NYC, we should have LTE here??
Click to expand...
Click to collapse
What is the difference? 4g is 4g lte. Same thing. LTE is just an acronym for long term evolution.
aviwdoowks said:
What is the difference? 4g is 4g lte. Same thing. LTE is just an acronym for long term evolution.
Click to expand...
Click to collapse
While technically 3G according to some, ATT and T-Mobile in the USA refer to their HSPA+ networks as 4G due to their theoretic max speed (T-Mobile's is 42mbps in many areas) being faster than their UMTS/HSPA and other 3G network technologies.
Where 4G LTE means 4G using LTE.
So for ATT/T-Mobile... saying 4G isn't the same as saying 4G LTE.
I'm not sure if carriers outside of the USA do the same.
Since Verizon has EVDO Rev A and B (3G), and LTE (4G), when it comes to Verizon saying 4G is the same as saying 4G LTE.
But if you want to get technical, even the LTE in use today, didn't meet the original ITU definition of 4G anyway, but that is another story.
---------- Post added at 09:54 AM ---------- Previous post was at 09:39 AM ----------
virtuewill said:
I just got the Moto X last week and I never see 4G LTE. I only see 4G.
I live in NYC, we should have LTE here??
Click to expand...
Click to collapse
It depends.
One scenario I've seen ATT users complain of not getting LTE in areas where ATT has LTE coverage is when they purchased a Developer Edition X, and while switching to it, gave ATT the IMEI for the X. Since the IMEI doesn't match their DB, ATT often adds it as a 3G or HSPA+ device only, and it wont get LTE speeds. One way around this is to have an LTE device capable of using a nano on your account first, and then just moving the SIM to the X when you receive it. (we did that with my sister in law's HTC to X swap. We went to the ATT store and got her a Nano sim using an adapter for her HTC, then when the X arrived, we just moved the SIM and her X got LTE).
If you are trying to use a Verizon X (which is sim unlocked), it doesn't support the frequencies used by ATT for LTE, so it wont get better than HSPA+.
Of course if your X is an ATT Branded device (XT1058 with the ATT logo on the back, and all the bloat), and have a newer, LTE compatible, SIM, you should get LTE where ever ATT has their LTE service deployed, including NYC.
One thing I don't know is.. if the LTE network is "over capacity" in that area, might the phone fall back to HSPA+ instead?
KidJoe said:
While technically 3G according to some, ATT and T-Mobile in the USA refer to their HSPA+ networks as 4G due to their theoretic max speed (T-Mobile's is 42mbps in many areas) being faster than their UMTS/HSPA and other 3G network technologies.
Where 4G LTE means 4G using LTE.
So for ATT/T-Mobile... saying 4G isn't the same as saying 4G LTE.
I'm not sure if carriers outside of the USA do the same.
Since Verizon has EVDO Rev A and B (3G), and LTE (4G), when it comes to Verizon saying 4G is the same as saying 4G LTE.
But if you want to get technical, even the LTE in use today, didn't meet the original ITU definition of 4G anyway, but that is another story.
---------- Post added at 09:54 AM ---------- Previous post was at 09:39 AM ----------
It depends.
One scenario I've seen ATT users complain of not getting LTE in areas where ATT has LTE coverage is when they purchased a Developer Edition X, and while switching to it, gave ATT the IMEI for the X. Since the IMEI doesn't match their DB, ATT often adds it as a 3G or HSPA+ device only, and it wont get LTE speeds. One way around this is to have an LTE device capable of using a nano on your account first, and then just moving the SIM to the X when you receive it. (we did that with my sister in law's HTC to X swap. We went to the ATT store and got her a Nano sim using an adapter for her HTC, then when the X arrived, we just moved the SIM and her X got LTE).
If you are trying to use a Verizon X (which is sim unlocked), it doesn't support the frequencies used by ATT for LTE, so it wont get better than HSPA+.
Of course if your X is an ATT Branded device (XT1058 with the ATT logo on the back, and all the bloat), and have a newer, LTE compatible, SIM, you should get LTE where ever ATT has their LTE service deployed, including NYC.
One thing I don't know is.. if the LTE network is "over capacity" in that area, might the phone fall back to HSPA+ instead?
Click to expand...
Click to collapse
Thanks man. That is a good point about the IMEI. I'll check that later. It asked me to check during activation but I didn't want to.
I called ATT yesterday and they said something wrong with provisioning. They saw I was only connected to the 3g signal. They fixed the provisioning but nothing changed. Either it's the IMEI or I'll just let the store figure it out
virtuewill said:
Thanks man. That is a good point about the IMEI. I'll check that later. It asked me to check during activation but I didn't want to.
I called ATT yesterday and they said something wrong with provisioning. They saw I was only connected to the 3g signal. They fixed the provisioning but nothing changed. Either it's the IMEI or I'll just let the store figure it out
Click to expand...
Click to collapse
Is your device an ATT branded X? or from other carrier or dev edition? If its ATT branded, they should be able to fix it.
If its from other carrier or its the Dev Edition, they might spin their wheels. If you run into that, try having them switch you to another ATT phone that is LTE, then move the sim to your X (without telling them you are switching or updating the IMEI on your account), OR try working with their phone support, telling them you are switching devices, and giving them the IMEI for an ATT LTE compatible phone instead of the one from your X.
There was discussion in another thread, but I don't remember which, where others with GSM Dev X trying to get them working on ATT ran into this problem, got a run around, couldn't get it fixed, and were stuck on HSPA+. The using the other LTE phone trick was used successfully. In addition, someone, who apparently works for ATT, was in that thread and via PM conversations (to get account info, etc) was able to fix this for Dev X users and get them working LTE on ATT.

[Q] Using Verizon (1060) phone in the UK (on GSM)

I'll be going to the UK for a couple of weeks and want to buy a "pay as you go" sim card when I get to heathrow to get a UK phone number and make local calls.
Can I just buy the nano sim from the provider into my verizon phone and it will work or do I have to "convert" my phone with the t-mobile software before I go to activate GSM? I don't care about LTE, data over cellular is just fine for emails and msgs. My moto x is the unlocked Verizon dev edition.
ghstudio said:
I'll be going to the UK for a couple of weeks and want to buy a "pay as you go" sim card when I get to heathrow to get a UK phone number and make local calls.
Can I just buy the nano sim from the provider into my verizon phone and it will work or do I have to "convert" my phone with the t-mobile software before I go to activate GSM? I don't care about LTE, data over cellular is just fine for emails and msgs. My moto x is the unlocked Verizon dev edition.
Click to expand...
Click to collapse
It should work fine as is. VZW devices are already sim-unlocked.
Keep in mind, that the VZW version does not support the LTE frequencies used in the UK. It also doesn't support the 1800mhz UMTS band that is used by some carriers in Europe....so you MIGHT not even get HSPA+ if your carrier happens to use that band...
There is nothing you can do about either of the above 2 issues, since the radio hardware on the VZW variant doesn't support these bands. Phone calls & texts will not be an issue, since it DOES support all the GSM bands.
Good Luck
samwathegreat said:
It should work fine as is. VZW devices are already sim-unlocked.
Keep in mind, that the VZW version does not support the LTE frequencies used in the UK. It also doesn't support the 1800mhz UMTS band that is used by some carriers in Europe....so you MIGHT not even get HSPA+ if your carrier happens to use that band...
There is nothing you can do about either of the above 2 issues, since the radio hardware on the VZW variant doesn't support these bands. Phone calls & texts will not be an issue, since it DOES support all the GSM bands.
Good Luck
Click to expand...
Click to collapse
According to the specs, my phone has exactly the same bands/frequencies as the AT&T phone, except for lte. I guess I have to see if anyone in the uk uses 1800 utms and avoid them, I guess. But per your post, if I put a gsm sim in the phone it will just start to work on gsm in the uk. That's great news.
ghstudio said:
According to the specs, my phone has exactly the same bands/frequencies as the AT&T phone, except for lte. I guess I have to see if anyone in the uk uses 1800 utms and avoid them, I guess. But per your post, if I put a gsm sim in the phone it will just start to work on gsm in the uk. That's great news.
Click to expand...
Click to collapse
I don't know where you saw those "specs" but they are wrong.EDIT: I now see that you said "except for LTE" - this is correct.
Everything I said previously still applies...
The attachment should clear everything up for you.
The VZW unit does support all the same UMTS frequencies as the AT&T unit, but NOT the European model.
And finally: It probably won't "just start to work" on GSM. You WILL need to go to Settings > More > Mobile Networks --- and then select "GSM/UMTS". Then it will "just start to work"
samwathegreat said:
I don't know where you saw those "specs" but they are wrong.EDIT: I now see that you said "except for LTE" - this is correct.
Everything I said previously still applies...
The attachment should clear everything up for you.
The VZW unit does support all the same UMTS frequencies as the AT&T unit, but NOT the European model.
And finally: It probably won't "just start to work" on GSM. You WILL need to go to Settings > More > Mobile Networks --- and then select "GSM/UMTS". Then it will "just start to work"
Click to expand...
Click to collapse
Thanks....especially for that last step. I kind of figured there was something that I had to change on the phone
You may also have to manually input the correct APN info for the carrier you choose, but there should be directions with the Sim. It may just work, but it didn't for me in Australia. I had to manually do it.
Sent from my Dev Edition Moto X
^ The above is correct, but ONLY applies to DATA & MMS. Talk/text will work even without an APN. Most times, the appropriate APN is added automatically from the SIM.

Which bands will Turbo support?

Copied from phone arena, yet device page doesn't list the bands.
"The FCC filing is for a *Motorola device with the model number*XT1254, which matches the leaked DROID Turbo model number we've seen before. The odd thing is that the filing lists support for*LTE Bands 2, 4, 5, and 17, and GSM and WCDMA frequencies at 850MHz, 1700MHz, and 1900MHz. Those bands match up with AT&T and T-Mobile; but, the DROID Turbo would be a Verizon device"
My question is for my friend who uses cricket. Would the droid turbo work with cricket?
Sent from my Verizon LG G3 using Tapatalk
jfriend33 said:
Copied from phone arena, yet device page doesn't list the bands.
"The FCC filing is for a *Motorola device with the model number*XT1254, which matches the leaked DROID Turbo model number we've seen before. The odd thing is that the filing lists support for*LTE Bands 2, 4, 5, and 17, and GSM and WCDMA frequencies at 850MHz, 1700MHz, and 1900MHz. Those bands match up with AT&T and T-Mobile; but, the DROID Turbo would be a Verizon device"
My question is for my friend who uses cricket. Would the droid turbo work with cricket?
Sent from my Verizon LG G3 using Tapatalk
Click to expand...
Click to collapse
just wait, next week we will have full specs and we will know for sure.
There are two Droid Turbo listings that have gone through the FCC.
FCC ID: IHDT56PK1 is the Verizon Droid Turbo. It has support for:
GSM 850 / 900
WCDMA Band II / V
CDMA2000 BC0 / BC1
LTE Bands 2/4/7/13
This is pretty much a typical "global" Verizon phone. It does not support AT&T LTE bands but should work on their 3G network. Cricket uses the AT&T network. However there is that second Droid Turbo listing.
FCC ID: IHDT56PK2 is the other listing, it is stated as electrically identical to the Verizon Droid Turbo. It has support for:
GSM 850 / 1900
WCDMA Band II / IV / V
LTE Bands 2/4/5/7/17
This is more or less an AT&T version of the Droid Turbo. So this would be the phone you should be looking for when it eventually comes out.
Networks and Bands
CDMA/EVDO Rev A (850, 1900MHz)
LTE Cat 4 (bands 2, 3, 4, 7, 13)
Carrier Aggregation (B4+13)
GSM/GPRS/EDGE (850, 900, 1800, 1900MHz)
UMTS/HSPA+ (850, 900, 1900, 2100MHz
will this phone be able to use on tmobile LTE band?
shah_vm said:
will this phone be able to use on tmobile LTE band?
Click to expand...
Click to collapse
Probably not.
I put my ATT SIM card in, clicked on the "not a verizon sim card" pop up to make it go away.
Had a 3G icon but speeds are not bad, getting 6-7 Mbps / 2 Mbps (down/up) on ATT. Configured proper APN and it still did not matter.
Put the Verizon sim back and had LTE and noticed the APN I saved for ATT was gone and the Verizon one was back.
In any case, I don't plan to use this device on ATT but was curious if that (ATT) sim would work. Why? If it works (which it did, placed calls, and sent SMS), this means I should be able to travel overseas and use another SIM card. It was a question I could not get answered in the corporate VZW store. Now I know.
I'd suspect TMO LTE would not work. If you plan on using the device full time you probably won't have LTE speeds.
cpufrost said:
Probably not.
I put my ATT SIM card in, clicked on the "not a verizon sim card" pop up to make it go away.
Had a 3G icon but speeds are not bad, getting 6-7 Mbps / 2 Mbps (down/up) on ATT. Configured proper APN and it still did not matter.
Put the Verizon sim back and had LTE and noticed the APN I saved for ATT was gone and the Verizon one was back.
In any case, I don't plan to use this device on ATT but was curious if that (ATT) sim would work. Why? If it works (which it did, placed calls, and sent SMS), this means I should be able to travel overseas and use another SIM card. It was a question I could not get answered in the corporate VZW store. Now I know.
I'd suspect TMO LTE would not work. If you plan on using the device full time you probably won't have LTE speeds.
Click to expand...
Click to collapse
http://support.t-mobile.com/docs/DOC-4988
AFAIK, Turbo support band 2, 4 which is compatible with T-Mobile. (1700, 2100).
I don't see the supported band in 3G and GSM but 4G
Also, Motorola planned to launch an international version of Turbo so if you don't want to get from verizon, you can get this version.
Yeah I'd suspect it was using HSPA+ because I've never gotten speeds much above 1 or 2mbps down with 3G.
Either way, definitely not a deal breaker, anything is better than dreaded EDGE/1X LOL.
shah_vm said:
will this phone be able to use on tmobile LTE band?
Click to expand...
Click to collapse
I bought this phone on a lark to see if it would work on T-Mo, and I CAN receive LTE. I validated download speeds above 12 MBPS. The coverage seems to be a bit spotty and I am not sure what band is being picked up. I am in Minneapolis.
thankjs
---------- Post added at 01:01 PM ---------- Previous post was at 12:45 PM ----------
cpufrost said:
Probably not.
I put my ATT SIM card in, clicked on the "not a verizon sim card" pop up to make it go away.
Had a 3G icon but speeds are not bad, getting 6-7 Mbps / 2 Mbps (down/up) on ATT. Configured proper APN and it still did not matter.
Put the Verizon sim back and had LTE and noticed the APN I saved for ATT was gone and the Verizon one was back.
In any case, I don't plan to use this device on ATT but was curious if that (ATT) sim would work. Why? If it works (which it did, placed calls, and sent SMS), this means I should be able to travel overseas and use another SIM card. It was a question I could not get answered in the corporate VZW store. Now I know.
I'd suspect TMO LTE would not work. If you plan on using the device full time you probably won't have LTE speeds.
Click to expand...
Click to collapse
I can confirm LTE does work for T-mobile. I popped my sim in and set up the APN and I can get LTE with download speeds in the 20M range now.
aaronc_98 said:
I bought this phone on a lark to see if it would work on T-Mo, and I CAN receive LTE. I validated download speeds above 12 MBPS. The coverage seems to be a bit spotty and I am not sure what band is being picked up. I am in Minneapolis.
thankjs
---------- Post added at 01:01 PM ---------- Previous post was at 12:45 PM ----------
I can confirm LTE does work for T-mobile. I popped my sim in and set up the APN and I can get LTE with download speeds in the 20M range now.
Click to expand...
Click to collapse
Thanks for confirming
cpufrost said:
Probably not.
I put my ATT SIM card in, clicked on the "not a verizon sim card" pop up to make it go away.
Had a 3G icon but speeds are not bad, getting 6-7 Mbps / 2 Mbps (down/up) on ATT. Configured proper APN and it still did not matter.
Put the Verizon sim back and had LTE and noticed the APN I saved for ATT was gone and the Verizon one was back.
In any case, I don't plan to use this device on ATT but was curious if that (ATT) sim would work. Why? If it works (which it did, placed calls, and sent SMS), this means I should be able to travel overseas and use another SIM card. It was a question I could not get answered in the corporate VZW store. Now I know.
I'd suspect TMO LTE would not work. If you plan on using the device full time you probably won't have LTE speeds.
Click to expand...
Click to collapse
@cpufrost - curious to know if simultaneous data and voice worked for you with your ATT sim. thanks.
cortez.i said:
@cpufrost - curious to know if simultaneous data and voice worked for you with your ATT sim. thanks.
Click to expand...
Click to collapse
It does on tmo...
shah_vm said:
will this phone be able to use on tmobile LTE band?
Click to expand...
Click to collapse
cortez.i said:
@cpufrost - curious to know if simultaneous data and voice worked for you with your ATT sim. thanks.
Click to expand...
Click to collapse
Yes, just tried it and was able to surf while on a call.
Speed tests show about the same speeds as well, approx 6 down, 2 up.
However when on Verizon there is no data when on a call. They need to enable LTE for voice and data. I believe it's Advanced calling 1.0.
Interestingly enough I got a text yesterday afternoon on my other number that's on an iphone 6 that is now active.
Hopefully it won't be long.
EDIT: Even though the signal icon shows 3G when the ATT sim is there it may be getting LTE. My area doesn't get good signal, typ. -115dBM on LTE and -90 dBM for HSPA, etc. I'll have to try it in an area where LTE is stronger. In any case HSPA+ is pretty good, it surfs pretty fast.
Thanks guys
Sent from my unlocked consumer edition Motorola Droid Maxx xt1080m.
Canadian Network Support / LTE
Hey guys,
Picked up the Turbo at a Buffalo best Buy and set it up today on Rogers/Fido. Couldn't seem to get an LTE signal even though the phone and network seem to be compatible on LTE band 4.
Anyways, for any of those wondering about this or considering doing the same thing and bringing a Turbo up north, after about an hour 4G LTE switched on by itself and I must say these speeds are incredible. 76MB Down and 17MB Up. My home cable speeds aren't that fast.
So basically, anyone reading this thread in Canada. Fear not and buy this beast of a phone.
P.S. (I used the "LTEMOBILE.APN" APN)
04deveni said:
Hey guys,
Picked up the Turbo at a Buffalo best Buy and set it up today on Rogers/Fido. Couldn't seem to get an LTE signal even though the phone and network seem to be compatible on LTE band 4.
Anyways, for any of those wondering about this or considering doing the same thing and bringing a Turbo up north, after about an hour 4G LTE switched on by itself and I must say these speeds are incredible. 76MB Down and 17MB Up. My home cable speeds aren't that fast.
So basically, anyone reading this thread in Canada. Fear not and buy this beast of a phone.
P.S. (I used the "LTEMOBILE.APN" APN)
Click to expand...
Click to collapse
How much did it cost you outright?
HTC One M8
Elisha said:
How much did it cost you outright?
HTC One M8
Click to expand...
Click to collapse
Just over $700 USD. Not bad at all if you ask me. As soon as I sell my LG G3 it'll be a $200 upgrade.
04deveni said:
Just over $700 USD. Not bad at all if you ask me. As soon as I sell my LG G3 it'll be a $200 upgrade.
Click to expand...
Click to collapse
32gb or 64gb?
HTC One M8
it work with venezuela bands?
2g 900 and 850
3g 900 and 1900
4g 1800
thanks
You guys are actively using the Verizon droid turbo on other Sim cards and networks? Isn't the Sim card a micro Sim card? I can use this device with T-Mobile out of the box without unlocking or needing to anything special?
Sent from my XT1254

[Q] xt1060 - band 4 LTE - global SIMs

Two questions related to the Moto X Developer Edition for VZW (xt1060):
1) Does the DE version of the xt1060 actually support Band 4? I've seen mixed opinions on this; some sites claim it only supports Band 13. My hometown has a deployment on Band 4, what Verizon calls XLTE, I've confirmed via phones with field test modes that allow you to see which band you're on. Unfortunately, I've never seen any evidence that my DE xt1060 will connect to this network. It always seems to end up on the overburdened Band 13 network, even if I sit directly below a tower that I know has Band 4 on it.
2) What caveats apply if I wish to purchase a prepaid SIM abroad for my next trip to Finland? I just got back from there and used the $25/100MB plan, which worked well enough, but even with limiting my data usage I still ended up with >300MB of usage and $100 worth of charges. There's a prepaid provider there that offers unlimited data for €17/mo, so I'm strongly considering that for my next visit. Obviously I won't get LTE but HSDPA seemed plenty fast enough on my last trip.
1. According to every support document and spec sheet, it does. It became available with the 4.4 firmware.
2. None that I know of. Just put the sim card in the tray and power the phone on.
To expand on what @nhizzat said...
1. When originally shipped, the XT1060 (Verizon X) supported only LTE Band 13. With Android 4.4, LTE Band 4 support was added. Many web sites (including Moto's) did NOT go back and update their info, hence the confusion and disagreements (some would point to an outdated web site to say "here is what it supports")
I do have an app which shows me the band in use. And I do get Band 4. In addition, I get LTE with my T-Mobile USA sim in my DE VZW X. T-Mobile doesn't use LTE band 13, but does use LTE band 4 in some areas. If the phone didn't support Band 4 LTE, I wouldn't get LTE on T-Mobile.
2. After powering up with the Non-Verizon SIM you might get an error message saying its not a Verizon SIM. You should be able to clear it. Also, depending on the carrier sim/network, you may have to manually enter APN settings for the target carrier in order for voice/data/sms/mms to work. I've also seen posts that when your bootloader is locked and write protection is enabled on the X, the Non-VZW APN settings may not survive a power off/on.
As for carriers/plans, I have no info.

[Q] Nexus 6 on verizon roaming on telus

Hello all,
On my Verizon LG G2 VS985 when roaming in Canada on telus I could get lte.
Same sim card in nexus 6 does not get me lte. Can anyone shed some insight on this as to why?
Any help will be much appreciated, thanks!
do you have data roaming and national data roaming enabled in the main settings, more, cellular networks..?
Did you have both phones at the same spot and swap your sim card and one got LTE and the N6 did not? That's probably the best way to test.
simms22 said:
do you have data roaming and national data roaming enabled in the main settings, more, cellular networks..?
Click to expand...
Click to collapse
I do, the data works when roaming, but I don't get lte.
jawmail said:
Did you have both phones at the same spot and swap your sim card and one got LTE and the N6 did not? That's probably the best way to test.
Click to expand...
Click to collapse
I haven't done back to back swapping, but my brother got his nexus 6 first, and us standing beside each other I had lte, he did not. Now in places where I had lte on my g3, I do not with my nexus 6.
I have it with I believe, so I will test back to back. But I'm not sure when I will have time for that yet. Next few days.
Thanks to the both of you!
simms22 said:
do you have data roaming and national data roaming enabled in the main settings, more, cellular networks..?
Click to expand...
Click to collapse
jawmail said:
Did you have both phones at the same spot and swap your sim card and one got LTE and the N6 did not? That's probably the best way to test.
Click to expand...
Click to collapse
Quoting both of you again only for notification purposes.
Both phones side by each, LG G3 VS985 gets LTE roaming on telus, nexus 6 does not. Neither get LTE roaming on Rogers. On the G3 I can specify telus LTE , but that doesn't work, I have to wait for LTE after selecting the telus hspa network.
Not sure if these are any good, or helpful, but I am attaching 4 logs. Two from the G3, one successfully getting LTE from telus, one failing to get LTE on Rogers. Other two from nexus 6, both shortly after connection drops on telus (when I presume it's trying to get LTE and failing).
Again, if anyone can help, I'm all ears. Thanks!!
Here is the last post to me from the other thread where I started this investigation :
http://forum.xda-developers.com/cro...ress-please-leave-im-updating-t2871269/page94
Product F(RED) said:
I don't know if it's a Verizon thing, but it seems like LTE roaming is dependent on the software, not necessarily the SIM (at least for Verizon).
Here, you can see the G2 had to be updated just to support LTE data roaming:
http://www.androidpolice.com/2015/0...ed-calling-1-0-improvements-lte-data-roaming/
So I'm wondering if there's something that need to be updated to enable this. Otherwise, this should work fine. I cannot think of a single reason for this not to work. Telus uses LTE Band 4, which both your Nexus 6 and LG G3 support. T-Mobile's main LTE frequency is also LTE Band 4, and that's the most popular carrier to use the N6 on. So it's gotta be a Verizon-specific configuration file on the phone or something.
Click to expand...
Click to collapse
I think Product F(RED) may be onto something, if the G2 needed an actual OTA update to enable LTE roaming.
How about LTE while we roam on Rogers, that would be way more advantages to us since Rogers has way better coverage then Telus
Sent from my Nexus 6 using XDA Free mobile app
---------- Post added at 07:38 PM ---------- Previous post was at 07:29 PM ----------
There is more to it then we think, when I gas a Verizon GS5 I would only roam on Rogers, my wife with her Verizon GS5 roams on MTS, mine would not even see MTS
Sent from my Nexus 6 using XDA Free mobile app
It depends on the PRL you have. Its a software thing. By the way, Telus and Bell share towers up here in the land of the great cold, much much better coverage than Rogers. And I mean, much better. Rogers has huge gaps in coverage. And all cellular networks are nonexistent once you get off the beaten path...
I'd like to revive this thread, as we are still not getting LTE while roaming in Canada on our non vzw Nexus s.
Verizon,Motorola, and Google support have been no help.
Can ananyone help?
Thanks in advance
Update: VZW Nexus 6 gets LTE when roaming no matter what. Stock or custom rom, rooted, unlocked, different recovery.
Non VZW nexus 6 does not get LTE when roaming no matter what.
The imei is the only thing left that could be causing this.
Any suggestions?
Thanks in advance.
So after a long lengthy process with VZW, they finally after 9 monthes allow non VZW Nexus 6 devices to roam on LTE, Thank you @Enigmafied ???

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