Took my sim out of an HTC One M8 and put it into my new Nexus 6. No problems on my end. Sold my M8 and the buyer is stating that they cannot activate the phone. Did I miss a step? The M8 was factory reset to wipe data and is running a custom rom w/ bootloader unlocked. I don't have any further information from the buyer yet but does this sound familiar to anyone? Thanks for any help.
Yazzinit said:
Took my sim out of an HTC One M8 and put it into my new Nexus 6. No problems on my end. Sold my M8 and the buyer is stating that they cannot activate the phone. Did I miss a step? The M8 was factory reset to wipe data and is running a custom rom w/ bootloader unlocked.
Click to expand...
Click to collapse
How is it running a custom ROM if you did a factory reset?
Yazzinit said:
I don't have any further information from the buyer yet but does this sound familiar to anyone? Thanks for any help.
Click to expand...
Click to collapse
I have never tried to have Verizon activate a new SIM card in a phone running a custom ROM. Tell the buyer to return it to stock and try again.
I used the wrong term then. I went into settings and wiped my user data and it rebooted into the custom ROM but at the set up stage w/ no saved accounts.
I'll pass along returning to stock and trying again.
Yazzinit said:
I used the wrong term then. I went into settings and wiped my user data and it rebooted into the custom ROM but at the set up stage w/ no saved accounts.
I'll pass along returning to stock and trying again.
Click to expand...
Click to collapse
Also, obviously data has to be enabled but I find it is best to turn off WiFi when activating a new SIM card to make sure that the device connects to the LTE network.
Thanks for that as well!
Yazzinit said:
Took my sim out of an HTC One M8 and put it into my new Nexus 6. No problems on my end. Sold my M8 and the buyer is stating that they cannot activate the phone. Did I miss a step? The M8 was factory reset to wipe data and is running a custom rom w/ bootloader unlocked. I don't have any further information from the buyer yet but does this sound familiar to anyone? Thanks for any help.
Click to expand...
Click to collapse
I would suggest that you check the IMEI, just to make sure it hasn't been black listed for some reason. There are a number of sites where you can do this, including swappa.com
I actually sold it on Swappa. Wouldn't see why the IMEI would be blacklisted. I was the only owner and there were never any issues with my bill. Phone worked through the day I got the Nexus 6.
Well the buyer have to get a Sim from Verizon or phone won't work. Sim is for LTE. I bought a g3 off craiglist without a Sim and it only could run on 3g until I got a new Sim. Tell the buyer to try there's if they have one . I Have sprint so Verizon might be completely different. They ordered me a new one for free
Related
I am planning on selling my rooted HTC Hero to someone who already has Sprint service, but wants my phone. Will Sprint be able to change the phone over to his number with it being rooted? Or will I need to put it back to stock first? Also, can someone give me a link on how to unroot the Sprint CDMA hero and how to restore the factory firmware. thank you
Sprint to should be able to transfer the phone number without issues with the phone already rooted. As far as restoreing the factory firmware, here.
gu1dry said:
Sprint to should be able to transfer the phone number without issues with the phone already rooted. As far as restoreing the factory firmware, here.
Click to expand...
Click to collapse
If you Run RUU on the phone, this does not make it so anyone can take the phone to sprint and have it changed. You may have to go with them to the store while they reprovision or whatever the phone to someone else.
EDIT:
Didn't mean to qoute you gu1dry.
Flashing it to RUU, doesn't affect the transfer process. The buyer can still take it to Sprint & have them transfer the phone number without issues.
gu1dry said:
Flashing it to RUU, doesn't affect the transfer process. The buyer can still take it to Sprint & have them transfer the phone number without issues.
Click to expand...
Click to collapse
I was really just refering to the fact of the ESN not being clean. I bought a phone that had an unpaid bill on it...I couldn't activate the phone in my name until the bill was paid....darn ebay.
Thanks for the help. This site is awesome. I had absolutely no experience with the hero and rooted it and put Fresh rom on it the 2nd day of owning it.
thanks again
Oh, I am only selling it b/c AT&T has better service in my area and they just announced an Exclusive HTC android phone just for AT&T. Unfortunately no one no what it's going to look like yet.
schultzy001 said:
Thanks for the help. This site is awesome. I had absolutely no experience with the hero and rooted it and put Fresh rom on it the 2nd day of owning it.
thanks again
Oh, I am only selling it b/c AT&T has better service in my area and they just announced an Exclusive HTC android phone just for AT&T. Unfortunately no one no what it's going to look like yet.
Click to expand...
Click to collapse
I feel your pain I'm just waiting on either the dell mini, or Sony xperia to come out.
Hi guys,
I was telling my dad about how my Samsung Galaxy S broke about 6 months ago and how I was looking for a new phone.
He pulled out an HTC HD7 from his cabinet and said "here" and gave it to me. He said he bought it off eBay quite a while ago for like $100. I was like wow, awesome, thanks dad.
Anyway, he said it was unlocked already so I popped in my Fido SIM and made a test call to his house - worked just fine. Great!
However there are a bunch of settings and stuff in here that I want to clear out, basically do a factory reset on the phone.
If I do this, will it break the SIM unlock that was previously put in place? It's a T-Mobile HTC HD7. I have no idea if the 3G will work with Fido but I'm assuming it will if I get the proper APN.
Anyway, main question is: by doing a factory reset on the settings, will it break the SIM unlock and thus make me purchase an unlock code?
Thanks.
no
if it is sim unlocked... then doing a factory reset will not lock it
cheers and have a gr8 day
ok thanks a lot.
I did a factory reset on it, but discovered afterward that the T-Mobile phones will not work in Fido for 3G so it's basically useless to me. It only works with WIND and Mobilicity in Canada. Different frequencies and such.
Thanks for the help.
So i have a brand new sim from tmo and a sprint nexus 6. To the best of my knowledge this is supposed to work by just popping in the new card and rebooting. Phone says no service. Tmo says the account and card are good.
Any way to manually program this to work?
vitaminjay1982 said:
So i have a brand new sim from tmo and a sprint nexus 6. To the best of my knowledge this is supposed to work by just popping in the new card and rebooting. Phone says no service. Tmo says the account and card are good.
Any way to manually program this to work?
Click to expand...
Click to collapse
Factory reset the phone if you previously used it on Sprint
PaisanNYC said:
Factory reset the phone if you previously used it on Sprint
Click to expand...
Click to collapse
Thats what Im doing now. Thank you though.
I wonder if ill be able to hot swap the two sims after this...
Hey guys, I bought a second hand AT&T Moto X 2014 off ebay about a week ago with a clean IMEI. I unlocked the phone by buying a code online, but since then have not been able to get a stable signal. I purchased a new TMobile nano card, and had it activated. I'll get cell service for about 3 minutes, and can make calls, send a text... then the phone will get no service whatsoever for the rest of the day. I'll get surprise pockets of service for several minutes once or twice a day.
I spent some time with the TMobile technicians, who have registered the IMEI, have done a master restore (not sure what that meant) sent several signal downloads to the sim, and ultimately said the issue is with the phone. I also tried my wifes ATT sim card and rebooted, still resulting in no service on ATT either. The Moto X is running 5.02. I've tried messing with the APN settings in various formats that I've seen online. My new sim works with my Nexus 5 perfectly.
I contacted the ebay seller, who is willing to refund 50% of the purchase due to unlocking the phone online. Do I pretty much have a bricked phone? I can't seem to find a solution and have gone back to using my nexus 5 with a shattered screen.
Thanks for the help.
Try changing the network from gsm/LTE (default) to wcdma preferred. I found the phone to pick up better signal when I change it to wcdma. Download the app secret phone info from the playstore. I also have the at&t variant and I unlocked it buying an online code and it works flawlessly with my carrier
Sent from my XT1097 using XDA Free mobile app
xFuGiToiDx said:
Try changing the network from gsm/LTE (default) to wcdma preferred. I found the phone to pick up better signal when I change it to wcdma. Download the app secret phone info from the playstore. I also have the at&t variant and I unlocked it buying an online code and it works flawlessly with my carrier
Click to expand...
Click to collapse
Thanks so much!!
After having tried reflashing to stock, fastbooting just the radio, doing numerous factory resets, downloading the app you suggesting and switching the networks gets me reliable cell coverage! Now I just have to work on figuring out how to get data coverage.
Thanks again!
How is the world did you know to do this? This happened to me after I unlocked my AT&T XT1097. Once unlocked with T-Mobile SIM, the phone no longer shows any service with either AT&T or T-Mobile. Very frustrating, was ready to send the phone back and luckily decided to Google and of course, this is exactly what the issue was. THANK YOU, THANK, THANK YOU.
Why is this even an issue with this phone? Makes no sense. You truly saved the day.
Getting the unlock code
Can you guys please tell me where you got the unlock codes from? There are a bunch of sites online, and I don't know which one to purchase it from.
Thanks
sahajs said:
How is the world did you know to do this? This happened to me after I unlocked my AT&T XT1097. Once unlocked with T-Mobile SIM, the phone no longer shows any service with either AT&T or T-Mobile. Very frustrating, was ready to send the phone back and luckily decided to Google and of course, this is exactly what the issue was. THANK YOU, THANK, THANK YOU.
Why is this even an issue with this phone? Makes no sense. You truly saved the day.
Click to expand...
Click to collapse
mrlee510 said:
Hey guys, I bought a second hand AT&T Moto X 2014 off ebay about a week ago with a clean IMEI. I unlocked the phone by buying a code online, but since then have not been able to get a stable signal. I purchased a new TMobile nano card, and had it activated. I'll get cell service for about 3 minutes, and can make calls, send a text... then the phone will get no service whatsoever for the rest of the day. I'll get surprise pockets of service for several minutes once or twice a day.
I spent some time with the TMobile technicians, who have registered the IMEI, have done a master restore (not sure what that meant) sent several signal downloads to the sim, and ultimately said the issue is with the phone. I also tried my wifes ATT sim card and rebooted, still resulting in no service on ATT either. The Moto X is running 5.02. I've tried messing with the APN settings in various formats that I've seen online. My new sim works with my Nexus 5 perfectly.
I contacted the ebay seller, who is willing to refund 50% of the purchase due to unlocking the phone online. Do I pretty much have a bricked phone? I can't seem to find a solution and have gone back to using my nexus 5 with a shattered screen.
Thanks for the help.
Click to expand...
Click to collapse
ayushag96 said:
Can you guys please tell me where you got the unlock codes from? There are a bunch of sites online, and I don't know which one to purchase it from.
Thanks
Click to expand...
Click to collapse
Try eBay.
Help!
I have a Nexus 6 that my son bought off of Swappa, and it worked fine for about six weeks. It has an AT&T sim card in it. One day he looks down at his phone, and has no data connection. The data indicator in the status bar just shows an empty triangle. He was running Chroma 6.01 at the time.
Things I've tried and the results: (I have tried fixing APN settings along each step of the way, the phone won't pull them in automatically. I've also tried locking it down to 2g/3g/LTE only)
1. Wiped and reinstalled Chroma - no change
2. Completely wiped and factory reset using Wug's - no change
3. Took to AT&T, had sim card replaced. New sim card works fine in another phone, but no change on Nexus.
4. Completely wiped, updated radio, and installed PureNexus - still empty triangle, but got a couple emergency broadcasts...very odd, tells me it has some kind of connection.
5. Tried all versions available for radio, tried rolling back to factory lollipop using Wug's, no go.
6. Wiped and install OctoOS - no change
7. Had sim card replaced one more time for good measure - no change
8. Took Verizon sim card and installed, now it has bars in the triangle, APN is automatically located, but no actual data...I'm guessing because the phone isn't actually activated for the Verizon account?
Edit: 9: I did check the IMEI through both Swappa and AT&T, and it came up clean both places.
Edit: 10: I did factory reset using Wug's to 5.1.1, 5.01, and 7. Full data wipes each time, including SD card.
Observations: The phone is reading the sim card, at least partially. It pulls the phone number from the sim card properly, shows the proper carrier, and almost works with Verizon (well, different results from AT&T anyway.) That to me indicates that it might not be hardware related, but I don't know what else it could be after doing everything I've done.
I'm hoping somebody here may have some other suggestions to try?
When I read your trials ... Did you try the official stock rom?
The N6 sounds like it's blocked on AT&T's network. Follow @NLBeev's advice first. If that doesn't work, I'd double-check the IMEI using Swappa's tool. The original owner might have had the thing financed and stopped making payments once he got his money.
I did actually, sorry, I should have included it in my original post. I'll modify to include it. I actually tried 5.1.1, 6.01, and 7.
Excellent suggestion, and I did actually try that. I forgot I did that, thank you for reminding me. I'll add that to my original post. I checked the IMEI both in Swappa and through AT&T, and it came up clean both places. Is it possible they could have blocked it a different way, not using the IMEI?
Granted I don't have even a sliver of the technical knowledge of the other members who commented, but, reading through your post and the thread...
It seems to me that the Nexus 6 might still be Carrier Locked to Verizon...
https://www.gazelle.com/thehorn/...locked-phone-and-why-do-carriers-lock-them/
Which is possible even if the phone has payed off and has both a clean IMEI and clean ESN.
Just my thoughts.
KCT1975 said:
Granted I don't have even a sliver of the technical knowledge of the other members who commented, but, reading through your post and the thread...
It seems to me that the Nexus 6 might still be Carrier Locked to Verizon...
https://www.gazelle.com/thehorn/...locked-phone-and-why-do-carriers-lock-them/
Which is possible even if the phone has payed off and has both a clean IMEI and clean ESN.
Just my thoughts.
Click to expand...
Click to collapse
Very good thought, and I will look into it. I suspect it's most likely not the case though, since it worked on AT&T for about six weeks prior to it failing. The seller sold it as an unlocked phone, previously used on the AT&T network, but you know how that goes. Can't take anything on faith when it comes to used equipment :/
KCT1975 said:
Granted I don't have even a sliver of the technical knowledge of the other members who commented, but, reading through your post and the thread...
It seems to me that the Nexus 6 might still be Carrier Locked to Verizon...
https://www.gazelle.com/thehorn/2014/01/29/what-is-a-locked-phone-and-why-do-carriers-lock-them/
Which is possible even if the phone has payed off and has both a clean IMEI and clean ESN.
Just my thoughts.
Click to expand...
Click to collapse
Typically Verizon phones are unlocked. I bought the N6 off eBay and the seller had Verizon at the time and it was a Verizon branded 6. I did not unlock it and used it on ATT/Cricket for 6 months before coming to Verizon.....
Have you checked to see if you have an IMEI number under settings? Maybe your EFS partition got screwed up.
By law (FCC) verizon LTE capable phones are sold unlocked, don't think it's a carrier lock issue
Have you verified with att (or who the use for insurance claims) that phone wasn't reported stolen after you may have bought it? I know a guy who bought a HTC 10 on Craigslist and it worked great for 3 weeks then was killed. When it was reported lost/stolen.
Sent from my Nexus 6 using XDA Free mobile app
31ken31 said:
Have you verified with att (or who the use for insurance claims) that phone wasn't reported stolen after you may have bought it? I know a guy who bought a HTC 10 on Craigslist and it worked great for 3 weeks then was killed. When it was reported lost/stolen.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
I did verify with AT&T that there was no report of it being stolen. The IMEI does show up in settings, as does the phone number. It shows "Carrier Unknown" in the carrier field though, but only when on AT&T. When I try Verizon, it actually reads Verizon as the carrier.
When I boot into the bootloader, it shows Device Unlocked, Status Code 3, so I think it's unlocked properly.
Is it possible, as chapelfreak suggests, that the EFS partition is corrupt? If so, is there a method to fix it?
jeromekobriger said:
I did verify with AT&T that there was no report of it being stolen. The IMEI does show up in settings, as does the phone number. It shows "Carrier Unknown" in the carrier field though, but only when on AT&T. When I try Verizon, it actually reads Verizon as the carrier.
When I boot into the bootloader, it shows Device Unlocked, Status Code 3, so I think it's unlocked properly.
Is it possible, as chapelfreak suggests, that the EFS partition is corrupt? If so, is there a method to fix it?
Click to expand...
Click to collapse
If it's efs usually it needs to be backed up before restoring. If you are able to flash it be cognizant of which twrp you use.
http://forum.xda-developers.com/nexus-6p/help/announcement-twrp-3-0-2-1-fatal-bug-t3453119
mikeprius said:
If it's efs usually it needs to be backed up before restoring. If you are able to flash it be cognizant of which twrp you use.
http://forum.xda-developers.com/nexus-6p/help/announcement-twrp-3-0-2-1-fatal-bug-t3453119
Click to expand...
Click to collapse
Darn. So if there's no EFS backup, chances are this thing is now just a very small WiFi tablet? I didn't make a backup of EFS, didn't even bother to make any backup at all, just flashed Chroma and let it run for a month and half before the deathstroke happened.
jeromekobriger said:
Darn. So if there's no EFS backup, chances are this thing is now just a very small WiFi tablet? I didn't make a backup of EFS, didn't even bother to make any backup at all, just flashed Chroma and let it run for a month and half before the deathstroke happened.
Click to expand...
Click to collapse
I've read a few threads where the EFS got corrupted and the phone had to be returned, but that was several years ago so personally I have a EFS backup via TWRP on a OTG stick, but I've never had to use it. I know it's an option to back up in the nandroids for TWRP but usually that is not one of the boxes checked.
I agree with you though it is hard buying pre-owned items. Personally, I have learned from past purchases to stay away from anything electronic that has been pre-owned due to the unknown nature and it can be a hit or miss.