[Q] Driver help, pulling hair out - Nexus 6 Q&A, Help & Troubleshooting

I am so frustrated right now I don't even know what to do. Here is where I am and I welcome any ideas. I have read and tried every suggestion I can think of.
I have a Win 8 laptop I want to connect the Nexus to so that I can sideload 5.1. Currently the phone is still factory stock.
With debug turned off, my computer sees the nexus and I can transfer files. It sees it as an MTP device
With USB DEbug checked, my computer no longer sees it at all.
I have the latest android sdk installed.
When I go into platform tools and run adb devices- it is blank, nothing in either state (debug on or off).
Also it is not recognized in "Fastboot devices" when in fastboot mode, so the computer is not seeing it.
I have used USBDEview to delete drivers, then reinstalled using the latest Google USB drivers. no Help.
I have tried using motorola device manager to install proper drivers, no help.
Tried using Koush universal drivers and it did not help.
Thank you for any ideas you may have.

Try using "Nexus Root Toolkit" to set up the drivers for you. It has a driver setup tool.

aawshads said:
I am so frustrated right now I don't even know what to do. Here is where I am and I welcome any ideas. I have read and tried every suggestion I can think of.
I have a Win 8 laptop I want to connect the Nexus to so that I can sideload 5.1. Currently the phone is still factory stock.
With debug turned off, my computer sees the nexus and I can transfer files. It sees it as an MTP device
With USB DEbug checked, my computer no longer sees it at all.
I have the latest android sdk installed.
When I go into platform tools and run adb devices- it is blank, nothing in either state (debug on or off).
Also it is not recognized in "Fastboot devices" when in fastboot mode, so the computer is not seeing it.
I have used USBDEview to delete drivers, then reinstalled using the latest Google USB drivers. no Help.
I have tried using motorola device manager to install proper drivers, no help.
Tried using Koush universal drivers and it did not help.
Thank you for any ideas you may have.
Click to expand...
Click to collapse
I just went through that a couple hours ago. I ended up having to go in the device manager, and manually point it to look for the drivers in the platform-tools folder of windows sdk. Once I did that, the little yellow triangle went away, and all was well, adb and fastboot worked as normal. Hopefully that works for you too.

Related

Usb Driver Problems

Ok. Right now I'm trying to root my nexus. I'm stuck at installing the usb driver. I tried following this tutorial /showthread.php?t=613217 but every time i choose the driver and it searches it tells me it "couldn't find a better match for my hardware" and the driver doesn't install. I've tried 2 different computers, a macbook pro dual booted with Win XP media center Sp 2 and a dell XP media center Sp 3. No luck with either of them. Anyone tell me what I'm doing wrong please? its getting really anoying
magma9495 said:
Ok. Right now I'm trying to root my nexus. I'm stuck at installing the usb driver. I tried following this tutorial /showthread.php?t=613217 but every time i choose the driver and it searches it tells me it "couldn't find a better match for my hardware" and the driver doesn't install. I've tried 2 different computers, a macbook pro dual booted with Win XP media center Sp 2 and a dell XP media center Sp 3. No luck with either of them. Anyone tell me what I'm doing wrong please? its getting really anoying
Click to expand...
Click to collapse
I'm having the same issue myself i think.
Look under N1 Q&A and find the topic "N1 Bricked"
Glad to know im not the only one
I have a iMac and I never even had to worry about drivers.
Just download/install/setup the Android SDK and the rest is automatic.
I have a tutorial called ADB 4 Dummies that will walk you through installing the android sdk 2.2(froyo) and setting up your environments. Step by step for every system.
First thing, unplug your Phone from computer, uninstall ALL drivers and try from scratch.
Also, if you're using windows, when you're done and you plug in your phone, don't choose to "automatically find drivers" instead manually point it to the drivers folder in the SDK.
Don't worry, it's not bricked. lol.
mrandroid said:
I have a iMac and I never even had to worry about drivers.
Just download/install/setup the Android SDK and the rest is automatic.
Click to expand...
Click to collapse
Followed your tutorial, got adb and everything to work, adb will recognize my Motorola Cliq, but for some reason my nexus doesn't show up. When i do adb devices no devices come up
magma9495 said:
Followed your tutorial, got adb and everything to work, adb will recognize my Motorola Cliq, but for some reason my nexus doesn't show up. When i do adb devices no devices come up
Click to expand...
Click to collapse
Hmmmm....
There are 2 modes to the bootloader HBOOT and Fastboot.
Make sure you're phone is in fastboot mode... it should say FASTBOOT USB highlighted in red on top. If it doesn't, use the volume down key, select Fastboot and hit the power button once to switch the phone to fastboot.
Remember, "adb devices" works while your phone is turned on regular. If your phone is in Fastboot mode use "fastboot devices"
Ok, are you using windows? If you are;
Turn off your phone and boot it back up in Bootloader mode. (trackball+pwr, or volume down+pwr)
Once it's on bootloader, plug it in to the computer.
See if the computer asks for any drivers, etc. If it does point it to the Drivers folder in the SDK. If it doesn't... go into your Device Manager. (Right click on MY COMPUTER, click on MANAGE and when computer management opens up, go to Device manager from the list on the left). Look to see if there are any icons with an Exclamation mark and yellow background. If there is, right click on it, select update driver and point it to the drivers folder in the sdk.
Basically there should be a menu on top that says "Android Phone" and when you expand that selection you'll see "Android Bootloader Interface".
nope, no luck with that either, I tried it both on windows XP and windows 7. same error each time. Could it be a problem with my device? because Snow Leopard doesn't recognize the nexus as a storage device or anything
Damn. I think i'm out of options. Last thing to try:
- Turn on phone regular.
- Plug in through USB to computer (try a different USB cable, even if that one worked with the CLIQ, try a different USB port also.)
- On Phone: GO to settings, Application Settings, Development, USB Debugging, (if it's checked on, check it off then on again) make sure it's ON.
Go into your Android SDK folder, go into the TOOLS folder. Now click on DDMS. See if it lists your device...
Last thing would be to go back through the Device Manager, and click on SCAN HARDWARE while your phone is plugged in... It has to be on that list somewhere, whether it's a bad driver, etc, it should still appear in your device manager somehow.
alright that didnt work, but, i got it, i just kept unplugging and plugging back in my phone until adb recognized it. then i got fastboot to run and now i have superuser . But now im stuck at another point. I'm trying to do the recovery.img file. I tried in mobile terminal "flash_image recovery /sdcard/recovery.img" but it told me something like "flash_image not found" I saw that i could do this via fast boot but i dont know how to do that. how would i do fastboot on Mac?
http://www.myhangoutonline.com/tutorials/nexus-one/6-upgrade-nexus-one-recovery
when i try to do the fastboot command i get "-bash: fastboot: command not found" i dont think i have fastboot set up right
have you tried typing in "./" before the command? I found that that was one of my mistakes I did when I first rooted my phone
tried that, entered "./fastboot-mac flash recovery recovery.img" and i just get "waiting for device"
I believe you can also try "./fastboot-mac flash recovery ./recovery.img"
Alright I flashed a clockwork recovery through the app manager in the market. Is there any way I can apply the other recovery with an update.zip?
Also, thanks so much for all the help guys!!!!!!!!!!
you can do it through terminal emulator, if you go to amonra's recovery thread he tells you how.
this is the link http://forum.xda-developers.com/showthread.php?t=611829
fastboot somtimes doesn't come in the SDK... download the version for your system from here: http://www.myhangoutonline.com/tutorials/nexus-one/5-unlock-nexus-one-bootloader
place it in your androidsdk/tools folder

[Q] adb devices doesn't recognize n1

Been trying to root N1(FRG83) without unlocking bootloader. Downloaded android-sdk to c: drive and downloaded usb driver.
When I boot the N1 into fastboot mode and type fastboot from the cmd prompt on the computer it sees the phone and gives me the serial (HT****)
When I try the same thing from ADB (ADB devices) it doesn't recognize the phone. I just get a blank line and go back to the command prompt. I've tried this on 2 machines (1 Vista the other Windows 7) and get the same results.
The frustrating thing is that I actually had the phone recognized with the ADB devices command when I first set it up but got called away from the computer and never had a chance to run the rooting routine.
Anybody out there solved this problem?? All help appreciated.
Thanks.
download and install the sdks and nexus ine drivers manually.
thanks but no luck
Downloaded drivers as you suggested but no luck. Also tried reinstalling sdk. Debugging is on, Java is installed, I'm out of ideas for the moment.
astron46 said:
Downloaded drivers as you suggested but no luck. Also tried reinstalling sdk. Debugging is on, Java is installed, I'm out of ideas for the moment.
Click to expand...
Click to collapse
Del everything...restart your pc, and download the drivers and sdk..it'll take a few more mins.
When this happened to me, I restarted my PC and it worked.
astron46 said:
Been trying to root N1(FRG83) without unlocking bootloader. Downloaded android-sdk to c: drive and downloaded usb driver.
When I boot the N1 into fastboot mode and type fastboot from the cmd prompt on the computer it sees the phone and gives me the serial (HT****)
When I try the same thing from ADB (ADB devices) it doesn't recognize the phone. I just get a blank line and go back to the command prompt. I've tried this on 2 machines (1 Vista the other Windows 7) and get the same results.
The frustrating thing is that I actually had the phone recognized with the ADB devices command when I first set it up but got called away from the computer and never had a chance to run the rooting routine.
Anybody out there solved this problem?? All help appreciated.
Thanks.
Click to expand...
Click to collapse
If I recall correctly, adb won't work while the phone is in fastboot mode - and that fact that your fastboot commands work fine indicates that it shouldn't be a driver issue. Make sure you're running the adb commands when your phone is actually booted (at least to recovery).
If the phone is recognized by the computer via usb, but the adb does not see the phone connected, you just may need to simply delete and reinstall the latest USB driver that is offered.
There is actually an issue with Nexus One's where the adb composite interface doesn't work. It seems related to the issue with the broadcom driver and the mac address starting with 38.
See here - http://code.google.com/p/android/issues/detail?id=9437 - for more info.
I have now upgraded to frg83 and it works fine.
codesplice said:
If I recall correctly, adb won't work while the phone is in fastboot mode - and that fact that your fastboot commands work fine indicates that it shouldn't be a driver issue. Make sure you're running the adb commands when your phone is actually booted (at least to recovery).
Click to expand...
Click to collapse
This. If you're running ADB in fastboot, you'll get nowhere.

[DRIVERS] Nexus 4 Driver for Windows

If you have windows, you will need these drivers to use ADB or Fastboot with your Nexus 4. The long method of getting this is downloading the SDK and running it. I have extracted the drivers and put it into a rar file for easy use.
Follow these steps if you haven't plugged your phone into your computer before.
1. Download the file.
2. Extra the files into a folder.
3. Plug your phone in.
4. When prompted, select "Let me pick from a list of device drivers on my computer", NOT "browse for driver software on your computer".
5. Then you have to select "have disk" and then point to where you extracted the drivers (the usb_driver folder) to install the drivers.
If you already installed other drivers and they don't work for you. Download the drivers below and follow these steps:
1. Enable USB Debugging on your phone.
2. Plug your phone into your computer.
3. Go to Device Manager on your computer and locate your device. It will either be under "Android Devices" or "Other Devices" depending whether drivers have been installed or not.
4. Right click on your phone and select "Uninstall."
5. In the box that appears, check the option to "Delete the driver software for this device" then proceed.
6. When that is done, go back to Device Manager and refresh.
7. Locate your phone and right click to select "Update Driver Software."
8. When prompted, select "Let me pick from a list of device drivers on my computer", NOT "browse for driver software on your computer".
9. Then you have to select "have disk" and then point to where you extracted the drivers (the usb_driver folder) to install the drivers.
10. Unplug your phone and restart your computer.
11. Plug it back in and everything should work.
Download link:
http://www.mediafire.com/?8xb50uktar8096i
Thanks to efrant for clarifying exactly how to manually select your drivers.
I would suggest everyone download Android SDK.
You have a Nexus device right?
http://developer.android.com/sdk/index.html
Some people may not want that, or want to have the drivers on their other computer. I for one like having the drivers, I only download the platform-tools folder instead of the whole sdk.
So, thanks OP.
OK... I DL the SDK I'm on win and it says it can't find java even after I DL from java. Any ideas?
Sent from my SGH-I777 using Tapatalk 2
ijip said:
OK... I DL the SDK I'm on win and it says it can't find java even after I DL from java. Any ideas?
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
This thread is for Nexus 4 drivers, not the SDK.
Ask your question in the Q&A section.
theexel said:
Some people may not want that, or want to have the drivers on their other computer. I for one like having the drivers, I only download the platform-tools folder instead of the whole sdk.
So, thanks OP.
Click to expand...
Click to collapse
Yep, I never needed the whole SDK before. I only download the platform tools too.
Have any other ADB drivers installed? Because then you need to uninstall those:
Go into command prompt and write:
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
Delete all devices including driver software in the "Android Device" section.
Then reinstall the Nexus 4 drivers.
If that still doesn't work, update the driver when connected with usb debugging on and manually add by rightclicking the device, click update driver software, then the "Browse my computer for driver software", then "Let me pick from a list..." then "Show all devices" and then Have disk.
Then you simply point to the driver and select the "Android ADB Interface" (Or something like that) it also has driver for bootloader and composite, bootloader is for fastboot, can't remember what composite is for, but you shouldn't use those.
the stuff from Fisker didn't did it for me
the driver is installed and the device is in debug mode,
but i can't see in adb devices,
any idea?
qvert said:
the stuff from Fisker didn't did it for me
the driver is installed and the device is in debug mode,
but i can't see in adb devices,
any idea?
Click to expand...
Click to collapse
Go to Device Manager on your PC. If debug mode is enabled, you should see your device listed as an Android phone or something of the sort. If it has a yellow exclamation mark or some sort of symbol next to it, then that means the drivers aren't properly installed. Assuming that is the case, follow FISKER_Q's directions:
Right clicking the device, click update driver software, then the "Browse my computer for driver software." Select the usb_driver folder that you extracted and you should be good to go.
Subbed to refer to later when i have the N4
Sent from my Nexus S
jark99 said:
Subbed to refer to later when i have the N4
Sent from my Nexus S
Click to expand...
Click to collapse
This thread is also in the Misc section of the reference guide in case you can't find it later
I did the same thing and I cant get adb to see my device however fastboot will =/
Shambala001 said:
I did the same thing and I cant get adb to see my device however fastboot will =/
Click to expand...
Click to collapse
Did you enable debugging on your phone yet?
If not, go to Settings > About phone, then tap on "Build Number" 7 times. Go back to settings and you will see developer options. Go in there to enable USB debugging.
Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB.
Nitemare3219 said:
Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB.
Click to expand...
Click to collapse
Glad you got it figured out. :good:
I have exactly the same problem and its driving me nuts! I can't get adb to work. Any suggestions? Did you restart during the whole process?
Of course i tried this:
"Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB."
Fastboot does not work either.
Letitflow said:
I have exactly the same problem and its driving me nuts! I can't get adb to work. Any suggestions? Did you restart during the whole process?
Of course i tried this:
"Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB."
Fastboot does not work either.
Click to expand...
Click to collapse
Try leaving the phone plug in. Go to Device Manager. Find the ADB drivers and uninstall it. While in Device Manager, have it scan for new changes. You should see your phone appear. Right click it and manually install the drivers.
Letitflow said:
I have exactly the same problem and its driving me nuts! I can't get adb to work. Any suggestions? Did you restart during the whole process?
Of course i tried this:
"Having the same issue. Fastboot works fine, however I am unable to use ADB (device not listed, however is recognized in device manager without any issues). I have tried uninstalling the drivers, but it re-installs them automatically when I plug the phone back in. Debug mode is enabled.
Edit: Fixed by uninstalling the drivers through the SDK manager, then uninstalling and checking the box to delete the driver software in device manager. Re-installed using instructions and now it works in ADB."
Fastboot does not work either.
Click to expand...
Click to collapse
Same here. I'm running windows 7 and it doesn't matter what drivers I try, ADB doesn't list any devices first time I've ever had this issue.
IAMLordspeed said:
Same here. I'm running windows 7 and it doesn't matter what drivers I try, ADB doesn't list any devices first time I've ever had this issue.
Click to expand...
Click to collapse
Make sure USB Debugging is enabled through Developer Options on your phone. Once done, plug the phone into your computer. Go to Device Manager on your computer. You should either see something listed under Android Devices or Other Devices. If you see something under Android Devices, uninstall it. If you see it under Other Devices, right click it and browse to manually install the drivers. Select the folder that has the drivers in my original post.
Stryder5 said:
Make sure USB Debugging is enabled through Developer Options on your phone. Once done, plug the phone into your computer. Go to Device Manager on your computer. You should either see something listed under Android Devices or Other Devices. If you see something under Android Devices, uninstall it. If you see it under Other Devices, right click it and browse to manually install the drivers. Select the folder that has the drivers in my original post.
Click to expand...
Click to collapse
I had to put a check in the box next to "Delete the driver software for this device" to get this to work. Otherwise Device Manager will keep detecting the old drivers.

[Q] Phone won't connect via ADB

Hi all.
I'm trying to S-Off my HTC first, but I can't get the phone to connect to ADB while in debug mode. It connects to ADB fine while in recovery mode, but apparently it needs to be in debug mode for moonshine to work. The phone is unlocked and rooted and I installed the HTC drivers. In the device manager it comes up as an Android device in recovery mode, but as a portable storage device in debug mode.
Can anyone tell me what I'm doing wrong?
nikpmr said:
Hi all.
I'm trying to S-Off my HTC first, but I can't get the phone to connect to ADB while in debug mode. It connects to ADB fine while in recovery mode, but apparently it needs to be in debug mode for moonshine to work. The phone is unlocked and rooted and I installed the HTC drivers. In the device manager it comes up as an Android device in recovery mode, but as a portable storage device in debug mode.
Can anyone tell me what I'm doing wrong?
Click to expand...
Click to collapse
Does it show up when typing adb devices in the command prompt?
Thanks for the reply.
No, not unless the phone is in recovery mode. Fastboot works as well. However when the phone is on and in debug mode I get nothing.
nikpmr said:
Thanks for the reply.
No, not unless the phone is in recovery mode. Fastboot works as well. However when the phone is on and in debug mode I get nothing.
Click to expand...
Click to collapse
Hmmm sounds like what happened to me once it was a frustrating situation but all that was needed was an update to the ADB drivers for the device. Sadly I'm away from my computer right now so it'll be a while until I can actually whip something up to help you, sorry
Try to force ADB to redetect with adb kill-server.
abrahammmmmmm_ said:
Hmmm sounds like what happened to me once it was a frustrating situation but all that was needed was an update to the ADB drivers for the device. Sadly I'm away from my computer right now so it'll be a while until I can actually whip something up to help you, sorry
Click to expand...
Click to collapse
Okay, let me know when you have some time. Thanks again!
I tried the kill-server command to no avail. The computer just plain doesn't recognize it as an Android device. I will try on my Linux computer and see if that makes any difference.
nikpmr said:
Okay, let me know when you have some time. Thanks again!
I tried the kill-server command to no avail. The computer just plain doesn't recognize it as an Android device. I will try on my Linux computer and see if that makes any difference.
Click to expand...
Click to collapse
Is your computer windows 7, 8 x32 or x64bit? I can probably do it today if you've got a windows 7 x64bit computer since I wont have to do much looking
I'm running win 7 64 bit. Thanks again for your help!
nikpmr said:
I'm running win 7 64 bit. Thanks again for your help!
Click to expand...
Click to collapse
NOTE THAT YOUR PHONE SHOULD NOT BE CONNECTED DURING THIS PROCESS
I already searched & set up the update folder so you don't have to do all the dirty work d:\
Ok Well I'm just going to make this quick and not really got through the basics like how to unzip things because if you don't know how to do that you probably shouldn't be trying to get s-off on your phone anyway so I'll just assume you already know how.
Step 1. open control panel select hardware and sound and open Device Manager with the administrative logo one the side.
Step 2. Near the top or somewhere on this list there's supposed to be a drop down that reads "adb devices, adb android, adb, android, adb drivers etc. Mine shows Android USB Devices it actually just varies based on computer I can't really go to the specifics of it but I'm sure you can find it.
Step 3. Select that dropdown menu and right click whatever shows (there should only be one thing) and then select Update Driver Software and choose the option that says Browse my computer for driver software and locate the htc drivers folder which should already be unzipped, select the whole folder and have the option to include subfolders checked. click next or whatever it says to finish
Step 3 Now you must remove your device from the Portable Devices dropdown menu to ensure all drivers are detected for the phone, to do this right click on HTC First and just select remove, wait until it's done. and now just reconnect your device and let all the drivers install and it should now be done!
Make sure you look at the screenshots I attached to make sure you don't accidentally remove or update something else also because that's where the drivers folder is an i'm pretty sure you'll need that
A reboot of the computer is recommended btw
Ask questions if you have any
View attachment 2459140
View attachment HTC_drivers_Win7_x64.zip
View attachment 2459141
Wow, that's quite explanatory, thank you! Unfortunately I only see the category ADB Devices when the phone is connected and in recovery mode, and I only see the category Portable Devices when the phone is connected, booted, and in debug mode. (Neither of these categories are visible when the phone is disconnected from the computer.) I did however try installing the drivers you gave me with the phone connected and in recovery mode, but to no avail; after the phone boots ADB Devices disappears and Portable Devices appears. Uninstalling Portable Devices doesn't help either; it just reinstalls when I reconnect the phone.
I am trying to get the category ADB Devices to appear in the Device manager when the phone is turned on and in debug mode so that I can use ADB while the phone is booted.
Got it working. I had to go to device manager > portable devices > HTC First and replace the driver with Generic USB Composite Device Driver.
Boom. Everything working. Weird.
nikpmr said:
Got it working. I had to go to device manager > portable devices > HTC First and replace the driver with Generic USB Composite Device Driver.
Boom. Everything working. Weird.
Click to expand...
Click to collapse
How exactly did you replace the HTC First driver with the Generic USB Composite Device Driver?

MTP & "Nexus 6" drivers won't install...help?

Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
wfujay said:
Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
Click to expand...
Click to collapse
I'm having similar issues, laptop running win 7 can't see Nexus 6, DL'd drivers, even tried Motorola for drivers but although showing in device manager as installed no connection
At least they installed for you. The drivers don't even recognize my device. I still get a yellow Nexus 6 in device manager with no usable connection. Ugh...
Sent from my Nexus 6 using Tapatalk
Seems to be a lot of this going around. I'm on win 8.1. I couldn't get the drivers to work via the sdk. Then I tried the Google and Motorola drivers. After deleting the devices on device manager I finally got the N6 to connect via mtp. However, I can't the computer won't connect via mtp if USB debugging is on. On top of that I can't get adb to even see the phone. I would suspect it's more of a Windows problem at this point. I need to do some more testing from another pc.
Sent from my Nexus 6 using XDA Free mobile app
Have any of you tried using Wug's Toolkit?
http://forum.xda-developers.com/showthread.php?t=2947452
Managed to connect via PTP eventually by uninstalling and reinstalling drivers, seems to work with PTP and USB debug on, but not with MTP
wfujay said:
Hey guys, weird stuff going on here.
Downloaded the latest Android USB drivers as well as the SDK. When updating the device from the device manager, ADB drivers loaded fine, but MTP drivers and "Nexus 6" (camera mode) drivers will not install no matter what I try. USB debugging mode or not, no dice.
What I did find odd, is that when opening the android_winusb.inf file that was packaged in the latest usb drivers, there is no mention of a Nexus 6 phone inside - which explains why the drivers won't install See screenshots below.
http://i.imgur.com/qmgxwsd.png
http://i.imgur.com/9NGYxsR.png
I'm not sure if I feel comfortable "hacking" the inf file in order flash my phone, but maybe it would be ok Is this a screw up on Google's part or am I way off base here?
Click to expand...
Click to collapse
This may not apply to you at all, but with the mess of Android drivers I have to install over time I've finally figure out a solution when something is not installing correctly. Did you try right clicking on the Nexus 6 (I'm assuming that has a yellow exclamation point) going to:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Use the universal naked drivers. I have multiple devices and the drivers don't cooperate with each other but since I installed the naked drivers I have had any issues.
http://www.xda-developers.com/andro...r-solves-your-adb-driver-problems-on-windows/
---------- Post added at 05:46 PM ---------- Previous post was at 05:45 PM ----------
http://forum.xda-developers.com/goo...nt/adb-fb-apx-driver-universal-naked-t2513339
I fixed it! Wug's toolkit didn't work, although I'm about to use it to unroot, lock, and return my phone to factory state since it has to be taken back to the AT&T store to be replaced due to a screen defect. Hope they don't freak out about the death star being scratched off, lol.
Anyway, oddly enough the problem is because I'm using Windows 8.1 N, which doesn't come with Windows Media Player or any of the media features. Installing the Media Feature Pack for N and KN versions of Windows 8.1 sorted it out. Installed, rebooted, done. I can now access the device in any mode and the device driver errors are gone.
So if anyone is having the same issue with Windows 8.1 N, download and install this: http://www.microsoft.com/en-us/download/details.aspx?id=42503
Reboot and enjoy!
thanks
EvanVanVan said:
This may not apply to you at all, but with the mess of Android drivers I have to install over time I've finally figure out a solution when something is not installing correctly. Did you try right clicking on the Nexus 6 (I'm assuming that has a yellow exclamation point) going to:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Click to expand...
Click to collapse
Same thing was going on with my nexus 6 and I tried what you said and updated everything. Now the MTP works. thanks
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
Click to expand...
Click to collapse
Thank you so much ! MTP Works now. Hail to the king
EvanVanVan said:
Update Driver Software > Browse my computer... > Let me pick from a list > Portable Devices > and find a compatible MTP driver in there
I'm saying Portable Devices specifically because that's how my Nexus 6 shows up as (as an MTP device) in the device manager.
Click to expand...
Click to collapse
Ran into the same issue initially when I was trying to root my Nexus 6. Wug's didn't work, and neither did the naked universal drivers. Added the Nexus 6 ID to the inf and still didn't work.
Had to install the Motorola driver kit, and then go through the drivers as above to find a Motorola that finally worked; while the Motorola driver is just a wrapper for some Microsoft driver that normally comes built into Windows since Windows 7.
Nexus 6 Driver (ADB, Fastboot and MTP) for Windows and MAC
http://www.theandroidsoul.com/nexus-6-driver-adb-fastboot-mtp-windows-mac-68355/
I discovered the following troubleshooting tip listed below (amongst others) at the website above. It worked flawlessly with my brand new unlocked stock Motorola NEXUS-6 (XT-1103) and Windows-7 PC. Thank you and big props to the developer(s) who posted it!
1.Connect your Nexus 6 to computer with a USB cable and open Device manager on your computer.
2.Look for ‘Android Composite ADB Interface‘ entry, right-click and select uninstall from the context menu.
3.In the uninstall pop-up that appears, tick ‘Delete the driver software for this device’ checkbox and press the “Ok” button.
4.Disconnect your phone from your computer.
5.Disable USB debugging on your Nexus 6 from Settings » Developer options » un-tick ‘USB debugging’ checkbox.
6.Put your Nexus 6 in MTP mode (It should be in MTP by default unless you selected the Camera (PTP) mode).
7.Connect your Nexus 6 to the computer again, and let the computer re-install drivers automatically. If it doesn’t re-installs driver, try toggling the ‘USB debugging’ option on your device.
Same here. Nexus 6 stock lollipop 5.1.1 with unlocked bootloader. I thought it was my personel windows 7 pc. But no its any pc I try to connect to. Found that out because I work at a big business full of windows pc's. I remember at one point not having this problem at all. Don't know if it was before one of the lollipop updates but I remember I used to connect my phone at work on any pc the pc would automatically open MTP asking me what I wanted to do. That was without adb turned on. I've tried everything searched everywhere, installed,uninstalled drivers from Google, Motorola etc. Even tried wugfresh's instructions. My pc does not recognize my phone at all. Mtp, Adb, Fastboot, nothing. Weird thing is I also have a nexus 5 and as soon as I connect it its recognized. Don't know if it maybe the cable that's the only thing I haven't tried since my cables are not Motorola cables, or nexus 6 original cable as that is the way I bought it. But it used to connect. Now I'm stuck, at a loss. Don't get it, called Motorola, Google, T-Mobile. I think they know nothing about phones as when I tell them the problem they look at me like I'm talking Chinese. If anyone knows what the problem is and have been able to fix it please hit me up @ [email protected] Just about to give up. I just don't understand what the problem maybe. Running stock lollipop 5.1.1 with unlocked bootloader never rooted. Thanks and hope someone can help.
I had the same issue. I installed the latest google drivers from the Android SDK and my computer would not recognize my Nexus 6. I couldn't use fastboot or anything. I was able to fix this though. With my Nexus 6 hooked up to my computer, I opened device manager. There was the "unknown device" which was my Nexus 6 obviously. I right clicked on it and attempted to install the driver, the automatic driver installation method could not find it. I had to point it directly to the file. The file is located in the android-sdk files. I had to point it to c:/android-sdk/extras/google Obviously location will vary depending on where you installed the android-sdk. Just make sure to only point it to extras/google. I wen't further in the first attempt and it didn't work. I hope this helps. I suck at explaing stuff.
Long Island NOOBIE said:
http://www.theandroidsoul.com/nexus-6-driver-adb-fastboot-mtp-windows-mac-68355/
I discovered the following troubleshooting tip listed below (amongst others) at the website above. It worked flawlessly with my brand new unlocked stock Motorola NEXUS-6 (XT-1103) and Windows-7 PC. Thank you and big props to the developer(s) who posted it!
1.Connect your Nexus 6 to computer with a USB cable and open Device manager on your computer.
2.Look for ‘Android Composite ADB Interface‘ entry, right-click and select uninstall from the context menu.
3.In the uninstall pop-up that appears, tick ‘Delete the driver software for this device’ checkbox and press the “Ok” button.
4.Disconnect your phone from your computer.
5.Disable USB debugging on your Nexus 6 from Settings » Developer options » un-tick ‘USB debugging’ checkbox.
6.Put your Nexus 6 in MTP mode (It should be in MTP by default unless you selected the Camera (PTP) mode).
7.Connect your Nexus 6 to the computer again, and let the computer re-install drivers automatically. If it doesn’t re-installs driver, try toggling the ‘USB debugging’ option on your device.
Click to expand...
Click to collapse
This didn't work the first or second time. I did steps 2 through 7 3 times and then it worked. I must have had a lot of drivers installed.
So if it doesn't work the first time, keep uninstalling the drivers and try again and again. Worse case scenario, you have to install the drivers again. hope this helps.
I want to add my own tale to his thread with the hope that it will help someone. I could not see the Nexus 6 when I set MTP mode or MIDI mode. The phone showed up on the PC when I selected PTP (camera) mode. In my case, I had four external USB3 hard drives connected. I finally turned off the hard drives and then MTP mode would be visible, both as a Portable Device, named Nexus 6, in the Device Manger, and as the same under My Computer in Windows Explorer. After Imy PC recognized the Phone in MT mode, I tuned on the external drives and all were visible.

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