Battery issues are killing this phone for me - T-Mobile Samsung Galaxy S6

So, I really love this phone. Despite not being able to get it sim unlocked yet, I find that I'm even more satisfied with it than I expected. There's just one glaring issue: Battery drain, specifically at idle.
I have tried everything: Uninstalled/disabled all apps that I didn't need, used App Opps to turn off "keep awake" for just about everything that I could. Nothing works. Last night, I left it off the charger with 100% and 8 hours later, it was down to 50%. It loses 5-7%/hr at idle without doing anything at all. I'm in a high signal area. I tried charging it to full and turning off wifi. That had no effect either.
I'm seriously torn between wanting to return it because I can't even get through a single day on a charge and really wanting to keep it because the camera and screen are so awesome. I'm sure there will be an update down the road that will fix this and I don't think my device is defective. This drain definitely isn't normal.

Do a hard reset and see if that works.
If not take it in to tmobile, do a hard reset there And let it sit for 20 minutes and show them the idle battery drain.
Sent from my SM-G920T using XDA Free mobile app

jzero88 said:
Do a hard reset and see if that works.
If not take it in to tmobile, do a hard reset there And let it sit for 20 minutes and show them the idle battery drain.
Sent from my SM-G920T using XDA Free mobile app
Click to expand...
Click to collapse
I'm not wiping my brand new phone that has been doing this since I pulled it out of the box. A hard reset is not the answer to everything. There's definitely something wrong with the the software build.
It's my fault, of course. I should have added "in b4 do a hard reset" at the end of my post.

I know it sucks but try and tough it out. There is a massive issue relating to WiFi on this device right now. I am doing some testing but I think proof can be found in that when you turn off WiFi but WiFi calling was enabled in the dropdown you will fail to get cellular signal back at all. It will stay "Searching" all the time.

altimax98 said:
I know it sucks but try and tough it out. There is a massive issue relating to WiFi on this device right now. I am doing some testing but I think proof can be found in that when you turn off WiFi but WiFi calling was enabled in the dropdown you will fail to get cellular signal back at all. It will stay "Searching" all the time.
Click to expand...
Click to collapse
Yeah, I have tried leaving Wifi off completely, but I'm still draining pretty fast. The problem is, the phone is almost unusable for me like this because I can't even make it to the end of the day if I use it at all. And since I rooted, any update they release is going to be a pain to apply.
I blame 5.01, to be honest. The best thing Samsung could do is rush out a 5.1 update.

Same thing was happening to my phone out of the box as well, something was keeping it from deepsleep, did a hard reset, put all the same apps on. Now it sleeps like a baby.
I should note that battery life still isn't great but it does last me through a whole day, still getting high cell stand by drain.
Sent from my SM-G920T using XDA Free mobile app

Go to this thread http://forum.xda-developers.com/tmobile-galaxy-s6/general/discuss-battery-problem-t3071622
and self-diagnose and help us find a workaround and/or the source of the problem!

Glad to hear the factory reset seems to be working. Let's work together to try to narrow this down and not result to attacking each other

From the Moderator
OK People, Cleaned this chaos and trolling.......
Post respectfully or ........DO NOT POST........... easy
To your battery issues......... these issues are pretty much the same with all phones, so the fixes are pretty much the same\
Hard rest
Go into the menu and disable apps that are pinging GPS
Freeze apps that you do not need -if you are rooted then use titanium back up to freeze or other app that does the same - if you are rooted I would disable any updates from the Carrier or Samsung- that means disabling the patches/apps that control those.
Turn off WiFi and Bluetooth when not using it
Avoid leaving social media apps running in the background they can be battery hogs.......
This is what was recommended in 2010 ........... still pretty much good advice ........
The next person that posts disrespectfully or trolls will be met with an infraction
Keep kind and civil and ON TOPIC ONLY
Thanks ~~~ oka1

I have had zero problems with this phone's battery, but then again I always factory reset after an update. Got the 177MB update, installed, FDR, and butter ever since.
I get about 6 hours SOT with heavy use.

greyhulk said:
Yeah, I have tried leaving Wifi off completely, but I'm still draining pretty fast. The problem is, the phone is almost unusable for me like this because I can't even make it to the end of the day if I use it at all. And since I rooted, any update they release is going to be a pain to apply.
I blame 5.01, to be honest. The best thing Samsung could do is rush out a 5.1 update.
Click to expand...
Click to collapse
Dude, I was having the same exact problem with my S6. First, I disabled all of the apps I wasn't using. Next, I turned off wifi-calling. After that, I turned of VOLTE in the phone app. Last I backed up my music, pics, contacts, and sms's, and done a hard reset. I restored my stuff and completely charged it up. Now I am only loosing about 1% or less an hour at idle. I charged it up at 12, left it sitting and 3.5 hours later it's on 97%. That is quite an improvement for me as my S6 would be below 50% in the morning if I left it off of the charger over night for 6 or 7 hours......Just my two-cents to try and help. Good luck bro...
---------- Post added at 04:53 PM ---------- Previous post was at 04:49 PM ----------
dagodsha said:
Dude, I was having the same exact problem with my S6. First, I disabled all of the apps I wasn't using. Next, I turned off wifi-calling. After that, I turned of VOLTE in the phone app. Last I backed up my music, pics, contacts, and sms's, and done a hard reset. I restored my stuff and completely charged it up. Now I am only loosing about 1% or less an hour at idle. I charged it up at 12, left it sitting and 3.5 hours later it's on 97%. That is quite an improvement for me as my S6 would be below 50% in the morning if I left it off of the charger over night for 6 or 7 hours......Just my two-cents to try and help. Good luck bro...
Click to expand...
Click to collapse
I wanted to add that this didn't start happening to me until after the OTA was installed, before that, it was good to go for a whole day so the OTA does something to knock things off track.

Towle said:
Glad to hear the factory reset seems to be working. Let's work together to try to narrow this down and not result to attacking each other
Click to expand...
Click to collapse
How do you do factory reset? When I go into settings-backup and reset, hit reset- it gives me the warning and I proceed then the phone just shuts down, and nothing happens.
Method 2 - I power off, then hold vol up, home and power, until this logo comes up and then it goes black. I am strating to think that there is something wrong with my stock recovery.
thoughts?

Did you try to root at some point?

Is the issue with Cell Standby affected all T-Mobile Galaxy S6s or only a few?

ChristianBale said:
Is the issue with Cell Standby affected all T-Mobile Galaxy S6s or only a few?
Click to expand...
Click to collapse
All, from what I have seen. Even Pocketnow called it out in their review.
Sent from my SM-G920T

If you are rooted check out the app Greenify. I have been using it and it works great.

So I'm getting my phone tonight. Update and then hard reset before anything else right?
Sent from my SGH-T999 using Tapatalk

DC2CA said:
So I'm getting my phone tonight. Update and then hard reset before anything else right?
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
I would, yes.
Sent from my SM-G920T

greyhulk said:
I would, yes.
Sent from my SM-G920T
Click to expand...
Click to collapse
DC2CA said:
So I'm getting my phone tonight. Update and then hard reset before anything else right?
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
Haven't several people said that the Cell Standby issue only started to appear after the update? I would wait on the update a bit to see if you have any battery issues just for the sake of knowing. Then update and see if it makes a difference.

ChristianBale said:
Haven't several people said that the Cell Standby issue only started to appear after the update? I would wait on the update a bit to see if you have any battery issues just for the sake of knowing. Then update and see if it makes a difference.
Click to expand...
Click to collapse
It's not the update. The problem is VoLTE and WiFi calling. Turn those off and it goes away. I'm on the update and have no high cell drain since doing that.
Sent from my SM-G920T

Related

Android OS staying awake 6 hours +

I am stock. Not rooted.
I have restored the phone to factory settings thinking it will help it. But it hasn't.
I have tried the completely stock and immediately the Android os was keeping phone awake. Then I started disabling Verizon apps, unnecessary g9ogle apps and still I have the os keeping phone awake about 6-7 hours per charge.
What should I do? I've dealt with this on my old nexus 4 and haven't been able to figure out why Android phones are plaged with this Android os wakelock.
I believe this all started when I got the 25b ota. After that I've done a factory restore. I don't have Verizon so I'm not getting any more ota for 26A. Is there a way I can manually flash the newer rom?
No answer for you, but just wanted you to know my battery life with the last 4.4 upgrade just the other day is now miserable. Can not make it a day. Use to be able to get like 2 days. Thinking about just selling the phone, and buying something new cause of it.
dlang123 said:
No answer for you, but just wanted you to know my battery life with the last 4.4 upgrade just the other day is now miserable. Can not make it a day. Use to be able to get like 2 days. Thinking about just selling the phone, and buying something new cause of it.
Click to expand...
Click to collapse
Wakelock detector, see what's keeping the phone from sleeping.
mjones73 said:
Wakelock detector, see what's keeping the phone from sleeping.
Click to expand...
Click to collapse
Have it installed.. even installed greenify yesterday to see if that helps.. Wiped some of one of the batteries average length per charge and started it fresh today, so I am going to chase it down I hope. Battery shows it's Android. Note 4 anyone? Have to pay full price for it though, can't justify 700 bucks. But I do have a trip coming up where I have to be gone for 2 weeks.. so maybe then?
dlang123 said:
Have it installed.. even installed greenify yesterday to see if that helps.. Wiped some of one of the batteries average length per charge and started it fresh today, so I am going to chase it down I hope. Battery shows it's Android. Note 4 anyone? Have to pay full price for it though, can't justify 700 bucks. But I do have a trip coming up where I have to be gone for 2 weeks.. so maybe then?
Click to expand...
Click to collapse
Let it sit for about 30 mins with the screen off untouched, see if it's going into deep sleep, report back your findings under partial and kernel wakelocks also.
mjones73 said:
Let it sit for about 30 mins with the screen off untouched, see if it's going into deep sleep, report back your findings under partial and kernel wakelocks also.
Click to expand...
Click to collapse
I grabbed these snaps.
I'll try to get better info a bit later.
---------- Post added at 05:52 PM ---------- Previous post was at 05:06 PM ----------
mjones73 said:
Let it sit for about 30 mins with the screen off untouched, see if it's going into deep sleep, report back your findings under partial and kernel wakelocks also.
Click to expand...
Click to collapse
See if this is what you meant...if not a nudge into the place to look would help me..
Looking at the second set of shots, are you on a public/work wifi network? The wlan wakes are what's keeping your phone from sleeping. That can be caused by things like DHCP queries from the network waking it up, etc.. My battery life takes a hit when I use our open network at work, constantly woken up by the wireless lan.
Are you having the same issues off wifi?
mjones73 said:
Looking at the second set of shots, are you on a public/work wifi network? The wlan wakes are what's keeping your phone from sleeping. That can be caused by things like DHCP queries from the network waking it up, etc.. My battery life takes a hit when I use our open network at work, constantly woken up by the wireless lan.
Are you having the same issues off wifi?
Click to expand...
Click to collapse
Yeah, I normally don't run wifi. I just happened to turn it on today at work. I can let it sit for another 30 mins or so and do the same thing. Phone is at 57% screen on time of 1 hour, I use to get at least 4-5 a while back.
Add me to the list.. I'm stock and after the update a few weeks ago this turd heats up lots, freezes, re-draws home screens VERY slowly, Swype effs up badly now and my battery life is literally about cut in half. This is all after a factory reset after taking the update.
Stbrightman said:
Add me to the list.. I'm stock and after the update a few weeks ago this turd heats up lots, freezes, re-draws home screens VERY slowly, Swype effs up badly now and my battery life is literally about cut in half. This is all after a factory reset after taking the update.
Click to expand...
Click to collapse
Rooted?
Hotspot Hack?
My buddy claims to not have a problem with his, completely stock. Mine is rooted and has the hotspot hack.
dlang123 said:
Rooted?
Hotspot Hack?
My buddy claims to not have a problem with his, completely stock. Mine is rooted and has the hotspot hack.
Click to expand...
Click to collapse
...as I said, I'm stock. My wife has the same phone and hers has no problem, or so she claims. However, her phone is nothing more than a window into the world of Pintrest and Facebook whereas I actually use my device constructively.
I just took the plunge, flashed back to 24a, re rooted, upgrade to 26a, and now it is much better.
Tried to post a pic.. but it is too annoying
26h 20min battery usage,
@24%
screen on time of 3hours.
That is much more in line in what I got when it was new.
So just running it all the way down, 33.5hours of usage @ 5% battery left, 3.5 hours of screen on time.
Much better.
I'll try to grab the battery pics, since I know no one will believe it..
You might want to fresh flash.. not sure what got messed up.. or if it was an app. Even though it was listed as Android system stuff.
dlang123 said:
So just running it all the way down, 33.5hours of usage @ 5% battery left, 3.5 hours of screen on time.
Much better.
I'll try to grab the battery pics, since I know no one will believe it..
You might want to fresh flash.. not sure what got messed up.. or if it was an app. Even though it was listed as Android system stuff.
Click to expand...
Click to collapse
Which application do you use to track battery usage?
Sent from my VS980 4G using Tapatalk
Pretty sure I was just using the stock battery tracker at the time.

T-mob Galaxy S6 5.1.1 Updated -> Significant power draw when WiFi enabled

For some reason after the 5.1.1 update on my T-mobile Galaxy S6 it was running hot and looking at the power consumption it was draining the battery quickly. It drained about 15% of the battery in less than an hour w/ nothing running in the background, and the battery usage is displaying 1% for everything for some reason. The one on top is com.tmobile.pr.adapt.
I wasn't sure if T-mobile pulled something stupid like making one of their apps that communicates to their network, but only over their data (i.e. not over wifi - like they do with showing your account information.) So, I turned off the WiFi to let it run off of LTE for a while. It cooled down and power consumption went back to normal (for being on LTE.) I let it sit for a couple hours that way, then switched back to WiFi and within a few minutes it was heated back up and power draining fast for some reason. There's no indication of things being downloaded but it's drawing way too much power.
Note I've rebooted it 3 times w/ same type of power activity.
Any thoughts, and anyone know how to role back to 5.0?
If you took the ota or used Odin to update you can't downgrade. I told everyone first thing this morning a downgrade won't be possible. Have you done a factory reset since updating?
I did a factory reset when I updated and battery life has been good with no strange issues.
mikeyinid said:
If you took the ota or used Odin to update you can't downgrade. I told everyone first thing this morning a downgrade won't be possible. Have you done a factory reset since updating?
I did a factory reset when I updated and battery life has been good with no strange issues.
Click to expand...
Click to collapse
Haven't tried a factory reset yet. I figured I couldn't downgrade as that's typical. I left it overnight w/ WiFi enabled and it drained downfrom 100% to 60% within the first 2hrs and then started draining slower to about 36% over then next 10hrs.
I topped it off w/ WiFi turned on and it felt like it was running hot. Left the house to run some errands for an hour and it only dropped to 96% (WiFi turned on but not connected.)
I've just got back from that, I'm going to let it sit for an hour w/ WiFi on but will leave it sit and see what happens. Personally I don't want to do a Factory Reset but if I'm still having the issue that's where I'll go. I had a similiar issue for a while on my S4 but it went away after a couple weeks.
EDIT: Ok, almost an hour later and it's only dropped about 3% while the WiFi was enabled and connected. I guess whatever was causing that has settled down. Thankfully no Factory Reset was required.
It is because of a stupid bug on WiFi calling (the mobile antenna does not turn off and it drains the battery). If you want to use wifi, just disable wifi calling, and you should be ok
I'm having a similar experience as TAZ427. Just updated my T-Mobile GS6 edge to 5.1.1 with OTA. I immediately noticed the phone was somewhat warmer. Battery monitor reveals that com.tmobile.pr.adapt is now #1 on the list. I tried killing that process several times but keeps coming back.
I also notice that despite being connected to my home WiFi, the "4GLTE" icon comes on and off constantly (1 second on, 3 seconds off, repeat...). Before the update, 4GLTE rarely came on while on WiFi. So probably the increased battery drain and heat are due to radio usage, not necessarily extra CPU utilization.
Not sure what com.tmobile.pr.adapt is for, or if it can be disabled. Would love to hear any guidance on that. As a side note, I had TMO grant me a SIM unlock -- I'm actually on Straight Talk (AT&T MVNO). So this service is running despite my phone not actually using the T-Mobile network.
I'm going to continue observing for the next couple of days before doing a factory reset. Really hoping to avoid that...
rico-b said:
I'm having a similar experience as TAZ427. Just updated my T-Mobile GS6 edge to 5.1.1 with OTA. I immediately noticed the phone was somewhat warmer. Battery monitor reveals that com.tmobile.pr.adapt is now #1 on the list. I tried killing that process several times but keeps coming back.
I also notice that despite being connected to my home WiFi, the "4GLTE" icon comes on and off constantly (1 second on, 3 seconds off, repeat...). Before the update, 4GLTE rarely came on while on WiFi. So probably the increased battery drain and heat are due to radio usage, not necessarily extra CPU utilization.
Not sure what com.tmobile.pr.adapt is for, or if it can be disabled. Would love to hear any guidance on that. As a side note, I had TMO grant me a SIM unlock -- I'm actually on Straight Talk (AT&T MVNO). So this service is running despite my phone not actually using the T-Mobile network.
I'm going to continue observing for the next couple of days before doing a factory reset. Really hoping to avoid that...
Click to expand...
Click to collapse
I'm noticing the exact same thing as far as the 4G LTE icon + WiFi and it's pissing me the f*** off. I've Factory Reset and everything after 5.1.1 update. I'm on MetroPCS with a TMO phone.
I never had this issue before the update
Sent from my SM-G920T using XDA Free mobile app
rico-b said:
I'm having a similar experience as TAZ427. Just updated my T-Mobile GS6 edge to 5.1.1 with OTA. I immediately noticed the phone was somewhat warmer. Battery monitor reveals that com.tmobile.pr.adapt is now #1 on the list. I tried killing that process several times but keeps coming back.
I also notice that despite being connected to my home WiFi, the "4GLTE" icon comes on and off constantly (1 second on, 3 seconds off, repeat...). Before the update, 4GLTE rarely came on while on WiFi. So probably the increased battery drain and heat are due to radio usage, not necessarily extra CPU utilization.
Not sure what com.tmobile.pr.adapt is for, or if it can be disabled. Would love to hear any guidance on that. As a side note, I had TMO grant me a SIM unlock -- I'm actually on Straight Talk (AT&T MVNO). So this service is running despite my phone not actually using the T-Mobile network.
I'm going to continue observing for the next couple of days before doing a factory reset. Really hoping to avoid that...
Click to expand...
Click to collapse
You guys are finally confirming what I noticed since first time I upgraded. Data turns on automatically and that only happens when wifi is on. Sucks.
FatalIll said:
I'm noticing the exact same thing as far as the 4G LTE icon + WiFi and it's pissing me the f*** off. I've Factory Reset and everything after 5.1.1 update. I'm on MetroPCS with a TMO phone.
Click to expand...
Click to collapse
Sent from my SM-G920T
ambervals6 said:
You guys are finally confirming what I noticed since first time I upgraded. Data turns on automatically and that only happens when wifi is on. Sucks.
Sent from my SM-G920T
Click to expand...
Click to collapse
I think I found a semifix, someone else will have to investigate because I have no idea what I actually did or if it's a longterm fix...
Go to Data Usage in Settings, find com.tmobile.pr.adapt or whatever it is, turn OFF Background Data. Go to Application Manager, find com.tmobile.pr.adapt and Force Close, Clear Data. I wasn't able to disable it but it seems the Background Data being turned off fixed it.
FatalIll said:
I think I found a semifix, someone else will have to investigate because I have no idea what I actually did or if it's a longterm fix...
Go to Data Usage in Settings, find com.tmobile.pr.adapt or whatever it is, turn OFF Background Data. Go to Application Manager, find com.tmobile.pr.adapt and Force Close, Clear Data. I wasn't able to disable it but it seems the Background Data being turned off fixed it.
Click to expand...
Click to collapse
I did that. Will let you know
Sent from my SM-G920T
rico-b said:
I'm having a similar experience as TAZ427. Just updated my T-Mobile GS6 edge to 5.1.1 with OTA. I immediately noticed the phone was somewhat warmer. Battery monitor reveals that com.tmobile.pr.adapt is now #1 on the list. I tried killing that process several times but keeps coming back.
I also notice that despite being connected to my home WiFi, the "4GLTE" icon comes on and off constantly (1 second on, 3 seconds off, repeat...). Before the update, 4GLTE rarely came on while on WiFi. So probably the increased battery drain and heat are due to radio usage, not necessarily extra CPU utilization.
Not sure what com.tmobile.pr.adapt is for, or if it can be disabled. Would love to hear any guidance on that. As a side note, I had TMO grant me a SIM unlock -- I'm actually on Straight Talk (AT&T MVNO). So this service is running despite my phone not actually using the T-Mobile network.
I'm going to continue observing for the next couple of days before doing a factory reset. Really hoping to avoid that...
Click to expand...
Click to collapse
I am having the same issue and my phone is not usable now since the battery is awful. My s6 is temporary unlocked for a month since I am out of the states. I am afraid this is happening for unlocked s6's only. The trick of restricting background data for the "com.mobile.pr.adapt" seems to be working for now.
kojaraty said:
I am having the same issue and my phone is not usable now since the battery is awful. My s6 is temporary unlocked for a month since I am out of the states. I am afraid this is happening for unlocked s6's only. The trick of restricting background data for the "com.mobile.pr.adapt" seems to be working for now.
Click to expand...
Click to collapse
My S6 is not unlocked, it's a T-Mobile variant right out of the box activated on MetroPCS. If I had to venture a guess it would be that this is only happening to phones not on T-Mobile, not necessarily just unlocked. I'm assuming that com.tmobile.pr.adapt is some kind of phonehome or data reporter for T-Mobile but since we're not on T-Mobile it keeps bouncing back and getting stuck in some stupid loop.
I have the same problem with my unlocked t-mobile device (running on att). I wouldn't be so pissed if the update at least fixed the memory drain, but noooooope. Now I'm stuck with a 450mb phone that crashes and has bad battery (last two are new).
I did that small hotfix, and will check back.
Has everyone cleared the cache partition? Since the update, is the download booster automatically set to on?
troysyx said:
Has everyone cleared the cache partition? Since the update, is the download booster automatically set to on?
Click to expand...
Click to collapse
The download booster is set to off after the 5.1.1 update
Happy to report that for me, this "com.tmobile.pr.adapt" issue has effectively gone away. Things started getting better after I cleared the cache and data for this process. I also restricted its background data as was suggested by others. Not sure which of those actions did the trick. Just theorizing, but another possibility is that T-Mobile was simply collecting post-update metrics from their phones for QA purposes, and that this was all just a short term annoyance. Anyone still seeing battery drain and heat higher than normal due to this process?
Anyway, "com.tmobile.pr.adapt" is no longer registering on my battery usage menu, or on CPU utilization list when I run OS Monitor. The phone is performing well overall (no worse than before the 5.1.1 update, anyway).
Excellent battery life for me. I had over 17 hours in total & 3+ hours on screen time. Only problem is i cant seem to install downloaded apps manually
Thanks
FatalIll said:
I think I found a semifix, someone else will have to investigate because I have no idea what I actually did or if it's a longterm fix...
Go to Data Usage in Settings, find com.tmobile.pr.adapt or whatever it is, turn OFF Background Data. Go to Application Manager, find com.tmobile.pr.adapt and Force Close, Clear Data. I wasn't able to disable it but it seems the Background Data being turned off fixed it.
Click to expand...
Click to collapse
After the 5.1.1 update this morning my S6 went from a 100% charge to 10% in about 2.5 hours which was disheartening. Tried a factory reset which didn't help. Even charging from a USB port didn't stop it from draining the battery (just drained slower)! Called TING and they had no idea. But this seems to be working for me too. Thanks!!! I'll email TING to let them know about the fix, may help with a future update?
Adam Longaway said:
After the 5.1.1 update this morning my S6 went from a 100% charge to 10% in about 2.5 hours which was disheartening. Tried a factory reset which didn't help. Even charging from a USB port didn't stop it from draining the battery (just drained slower)! Called TING and they had no idea. But this seems to be working for me too. Thanks!!! I'll email TING to let them know about the fix, may help with a future update?
Click to expand...
Click to collapse
I think it has more to do with T-Mobile pushing a fix or an update, because whatever they did to 5.1.1 on their end royally screwed anyone using their branded S6 on another carrier. I don't know the proper channels to make T-Mobile aware of this.
I have the same annoying problem on my 920T. I bought it from t-mo, unlocked it and am using it in Italy. As soon as I got the 5.1.1 update, com.tmobile.pr.adapt started killing my battery. I just enabled the "restrict background data" and will let you know how it goes...

Problems with battery drain on 270

Every since I "upgraded" to lollipop, my battery is acting very strange. When the phone gets to about 30% it will shut itself off, then when I charge it, it will show 0%.
Today the phone shut down when it was at around 53%, and wouldn't turn on. I charged it a coupe of hours, it went to to about 70%, then at some point I rebooted the phone, and it shows 23% (See attached screenshot).
I tried doing a factory reset (through the phone, not through PC companion), it didn't help.
My phone is not rooted. Is there anything I can do?
The same here, in the last two days . Everything stock, no new app installed. Maybe change battery?
Inviato dal mio ASUS_Z00AD con Tapatalk 2
I'm having the same problems as you are. Everything was ok before updating to .283. Now my battery goes even from 90 to zero when doing something like browsing the web or using the facebook app. I'm waiting for a new battery, but now that I saw your post I'm beginning to doubt that the battery is the problem and maybe its a software issue.
Notice in the picture that my wifi is always on, but it was off the entire day. Could that be the problem?
heman1310 said:
I'm having the same problems as you are. Everything was ok before updating to .283. Now my battery goes even from 90 to zero when doing something like browsing the web or using the facebook app. I'm waiting for a new battery, but now that I saw your post I'm beginning to doubt that the battery is the problem and maybe its a software issue.
Notice in the picture that my wifi is always on, but it was off the entire day. Could that be the problem?
Click to expand...
Click to collapse
Same here, it shows the wifi as always on, but I have it turned off during the day. So I'm guessing a software issue.
When in heavy duty, also with 90% of charge it shut down and I can't switch it on again because battery is 0%. I will change the battery
Inviato dal mio ASUS_Z00AD con Tapatalk 2
heman1310 said:
I'm having the same problems as you are. Everything was ok before updating to .283. Now my battery goes even from 90 to zero when doing something like browsing the web or using the facebook app. I'm waiting for a new battery, but now that I saw your post I'm beginning to doubt that the battery is the problem and maybe its a software issue.
Notice in the picture that my wifi is always on, but it was off the entire day. Could that be the problem?
Click to expand...
Click to collapse
From what I was reading I thought the 283 update helped with the battery drain? I am thinking of jumping back to KitKat for the time being as ealier today I was out, phone on full charge, got to the town I needed to be in, battery was on 60% from light usage, then when I went to use google maps to see where I needed to go phone died, tried turning it back on, got it passed my sim lock and then it died again, later on that day when I was finished at appointment, I tried turning it on and it worked, but reduced to 15%. Also I noticed that when the phone was locked, I could feel the battery heating up itself, in my pocket.
Annoying thing was when I got home I charged it and I tried using it for a few seconds and then dropped back to 0. It must be a problem with Xperias only, because I know of no-one else on Lollipop that has a battery drain like this.
demon148 said:
From what I was reading I thought the 283 update helped with the battery drain? I am thinking of jumping back to KitKat for the time being as ealier today I was out, phone on full charge, got to the town I needed to be in, battery was on 60% from light usage, then when I went to use google maps to see where I needed to go phone died, tried turning it back on, got it passed my sim lock and then it died again, later on that day when I was finished at appointment, I tried turning it on and it worked, but reduced to 15%. Also I noticed that when the phone was locked, I could feel the battery heating up itself, in my pocket.
Annoying thing was when I got home I charged it and I tried using it for a few seconds and then dropped back to 0. It must be a problem with Xperias only, because I know of no-one else on Lollipop that has a battery drain like this.
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Click to collapse
I feel your pain. I'm having the same issues.
I'm not sure if it's a hardware issue or what...
I notice that it shuts down sometimes when I try to move apps to sd.
Whenever I fully charge the phone and use it down to around 70%, it will drop to 1% if I try to restart the phone.
Sometime it will drop to 1% without notice. It will need to charge up a bit to make it work again.
Also, when I restart the phone, it will tell me sd damaged even though it is working fine. I tried formatting it already.
When I hard reset it using power button and volume up, it will recognize the previous charge level sometimes.
It's just really strange.
I feel like there is two different charge level the phone remember.
Attached is what my battery graph looks like.
It dropped to zero when I tried to restart it.
And then I did a hard reset, it went back up to 80%.
I tried moving apps to sd then it dropped to zero.
Going to put KitKat back on later today and see if it goes back to normal, will keep you posted, really pains me to do this as 5.1 is due out sometime this month onwards.
guys, this has been talked before. moving back to KK will not help. the only way to fix it is changeing the battery. LP messed with the battery hardware. thats the reason its happening to a lot of user...
Well if battery needs replacing that's fine I can get it done for an ok price just wish I didn't have to.
Sent from my C6903 using XDA Free mobile app
icet925 said:
I feel your pain. I'm having the same issues.
I'm not sure if it's a hardware issue or what...
I notice that it shuts down sometimes when I try to move apps to sd.
Whenever I fully charge the phone and use it down to around 70%, it will drop to 1% if I try to restart the phone.
Sometime it will drop to 1% without notice. It will need to charge up a bit to make it work again.
Also, when I restart the phone, it will tell me sd damaged even though it is working fine. I tried formatting it already.
When I hard reset it using power button and volume up, it will recognize the previous charge level sometimes.
It's just really strange.
I feel like there is two different charge level the phone remember.
Attached is what my battery graph looks like.
It dropped to zero when I tried to restart it.
And then I did a hard reset, it went back up to 80%.
I tried moving apps to sd then it dropped to zero.
Click to expand...
Click to collapse
The exact same thing is happening in what you tell me (sorry for my English)
demon148 said:
Well if battery needs replacing that's fine I can get it done for an ok price just wish I didn't have to.
Sent from my C6903 using XDA Free mobile app
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Click to collapse
I really don't want to have my battery changed by a third party because I still want to have the water proof feature.
Also, I'm in Canada..I contacted Sony but they said they don't serve Canadians.
Does reverting back to KK not work at all?
---------- Post added at 02:26 AM ---------- Previous post was at 02:24 AM ----------
profyler said:
guys, this has been talked before. moving back to KK will not help. the only way to fix it is changeing the battery. LP messed with the battery hardware. thats the reason its happening to a lot of user...
Click to expand...
Click to collapse
Can you refer me to the post that it was discussed in?
I searched everywhere about this problem.
icet925 said:
I really don't want to have my battery changed by a third party because I still want to have the water proof feature.
Also, I'm in Canada..I contacted Sony but they said they don't serve Canadians.
Does reverting back to KK not work at all?
---------- Post added at 02:26 AM ---------- Previous post was at 02:24 AM ----------
Can you refer me to the post that it was discussed in?
I searched everywhere about this problem.
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Click to collapse
http://forum.xda-developers.com/son...ttery-reporting-phone-dying-suddenly-t3095120
https://talk.sonymobile.com/t5/Xperia-Z1-Compact/Sony-Z1-Compact-battery-drop/m-p/990701#U990701
Changed battery. 60 €. Today is the second day with new battery. 3 hours of screen and 54% battery remains. In my case hardware problem, now solved
Inviato dal mio ASUS_Z00AD con Tapatalk 2
frankifol said:
Changed battery. 60 €. Today is the second day with new battery. 3 hours of screen and 54% battery remains. In my case hardware problem, now solved
Inviato dal mio ASUS_Z00AD con Tapatalk 2
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Well got my phone in for a battery replacement, forgot to ask if waterproof seal will remain. but I would never trust phone in water, all I need is for the phone to stop dying at %50. Local phone shop going to do it for £25 > €35.49 > $38.78. Will report when I get the handset back.
My phone worked fine after changing the battery and installing stock kernel.
Just reporting back.
Right I need some advice as I am having a dilemma, other than the battery is there anything else it could be? Reasoning I am asking and although I am dubious about what was said, I need to ask. I handed my phone into a local place to get the battery replaced, and after close to two weeks, I went and asked how much longer they think they would take to sort it out, they spoke in their own language for a few mins and then came to me and said they could not sort it and told me they replaced the battery and the same thing still happened, they also said they did some testing with the phone. My phone is encrypted and requires a pin to login, can they still test the phone without this? Also as I said at the beginning, is it definitely the battery or could it be something else? I have bought my own battery and I am going to test it myself and if it works, although I will not get my money back that I had to pay I will go and complain.

5.1.1 Battery Drain

Is anyone else having huge issues with battery drain after updating to 5.1.1. I've disabled all the crap, wiped my cache, disabled enhanced LTE. and have minimal apps installed besides stock. Just took the phone off the battery charger. It was at 100% when removed. It's been sitting for 40 min with the screen off. The battery is down to 93% already with 3% being used by Android system, 1% by system UI, and 1% by Android OS. This is nuts. I can't even get through 1/2 a day of regular use. Any ideas?
Big time. My phone isn't going to sleep. My Android System Stay Awake time is more than double my screen on time.
I'm having the same problem. I currently have Location History turned on to get more surveys on Google Opinion Rewards (I could turn that off if I wanted to); and I also know that because I'm not in WiFi during the day, the Lollipop mobile radio active bug keeps the radio awake way longer than it should. It's crazy that I can leave my phone alone during the day and watch it drop ~5% an hour because of the horrible standby behavior.
There is something wrong with your phone or app. I have about 100 apps. No problem here.
This is the international version of the phone
Sent from my SM-G920F using Tapatalk
mgfjd said:
There is something wrong with your phone or app. I have about 100 apps. No problem here.View attachment 3507309View attachment 3507310
This is the international version of the phone
Sent from my SM-G920F using Tapatalk
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Click to collapse
Or it's something to do with the AT&T version of the firmware as yours is an international version and not having issues.
mgfjd said:
There is something wrong with your phone or app. I have about 100 apps. No problem here.View attachment 3507309View attachment 3507310
This is the international version of the phone
Sent from my SM-G920F using Tapatalk
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Click to collapse
Battery drain issue is related to the AT&T 5.1.1 firmware.
RCDheliracer said:
Or it's something to do with the AT&T version of the firmware as yours is an international version and not having issues.
Click to expand...
Click to collapse
Complaint to att to stop messing with a perfectly fine phone. I haven't turned anything off and that's my idle time.
Sent from my SM-G920F using Tapatalk
I'm having the same drain issue on my att s6 edge, I reboot and it goes away for a few days then it comes back.
I having that issue after update to 5.1.1 att
Sent from my SAMSUNG-SM-G920A using XDA Free mobile app
I guess it might make sense to stay on 5.0.2 in hopes of a future bootloader unlock and to stay away from a potential battery draining bug. If only AT&T would embrace a more open approach to this model phone. I only got this phone because the nexus was out of stock and I was in need of a new phone. My trusty old S3 was a godsend, with its unlocked bootloader and fully open platform. The fact that AT&T is closing up the ability to root the phone is drastic enough, let alone introducing bugs that make you want to throw the phone at the wall (battery drain).
How can I see what is keeping my phone awake without root? It's staying awake 3/4 of the time and below is a shot of my app usage. What I can tell it's a system issue, but not sure. And yes I factory reset twice and wiped cache.
Same here. factory reset cache wipe x2 and have everything non essential disabled. It's driving me nuts! This phone was a rockstar until this update. Going to best buy tomorrow and will see if the Samsung folks can reinstall the update or something. I'll post what I find out.
Battery life is worse than my old s4. The screen barely takes any of it, when it used to be more than half the battery life on my s4. Yet I still get about the same screen on time.
Yup I completely agree. Left my phone at 53% overnight and I woke up to the phone completely drained and dead. It's ridiculous.
I noticed something odd. On wifi, battery life is great, maybe 1% every 2 hours idle. But without wifi, battery life goes down 10% an hour idle.
Finally made it to the Samsung center at best buy. The guy was able to force the update again and everything went smooth. So far maybe a little better, not sure yet. I'll post when I know for sure if it worked and was a bad update.
So after the forced re-do of the update it wasn't any better. List 20% at night with everything off. Dido another factory reset and cache wipe and that seems like it might have fixed it. Only 4% list last. Not as good as it was but definite improvement. Hope this helps anyone else with same issue.
TurboRZR said:
So after the forced re-do of the update it wasn't any better. List 20% at night with everything off. Dido another factory reset and cache wipe and that seems like it might have fixed it. Only 4% list last. Not as good as it was but definite improvement. Hope this helps anyone else with same issue.
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Click to collapse
TurboRZR please update... would love to know if that fixed it before I wipe my S6 for a second time.
I too am having an issue with the new 5.1.1 update where my "Android System" is getting stuck in a stay awake loop draining my battery. Sometimes a simple restart will fix it for a few hours, but it will always come back.
I installed wakelock detector and set it up to run on a non-rooted phone. When I pulled the statistics , the biggest battery drain I had under "Android System" was diagnostic.client.network. Nothing else even came close to the drain this resource was pulling.
This was as far as I was able to get as I have no idea what that is or how to disable it if I even should.
I have resolved the issue on my S6 Edge, I even attempted a factory reset which didn't resolve the issue. I had noticed my Wifi usage in GSAM was very high (50-70%) and after some searches I found that someone else posted in a different forum (I think it was the S6 Active forum) that the issue was related to multicast being enabled on wifi routers. I disabled it on my fios router (it's in a hidden menu) and it resolved my drain. I am now at 12 days uptime without a random drain. I also had to disabled Enhanced LTE as that was causing a HUGE drain at times when I didn't have LTE. I hope this helps.

Cell standby

I have had extremely terrible battery life with this phone since the day I got it in April. Probably the worst ive had with any phone ever and ive had dozens. My cell standby is at 147% in the battery statistics. Absolutely nuts! I had a manufacturer replacement so it's not my actual phone. I live in a fringe area that dissipates between 0-3 bars as well as switching between 3G and 4G which is obviously no good for the battery. I recently figured out that you can just turn off cell signal with airplane mode and then turn wifi and wifi calling back on so that there is no cell standby. I thought it would help but my battery is no better. Can someone please help give me some insight into what gives? I just don't get it. Such a great phone ruined by such a terrible terrible battery. BTW I have all my downloaded apps optimized, limited sync only for gmail,location off, screen brightness very low and I have package disabler pro installed with the known tmobile battery hogging apps disabled.
Do you have Google now enabled? Disable it if so, also go into wifi advanced settings and disable wifi always scanning if it's enabled
Sent from my SM-G920T using Tapatalk
I have all advanced wifi options disabled , no Google now. Just checked battery usage. Somehow with airplane mode on and only wifi and wifi calling I have even more increased cell standby. It says 179%. How could that be. Even if I was struggling for signal that hardcore and I wasn't on airplane mode I have never seen anybody ever report there's to be THAT high.
carnivalrejectq said:
I have all advanced wifi options disabled , no Google now. Just checked battery usage. Somehow with airplane mode on and only wifi and wifi calling I have even more increased cell standby. It says 179%. How could that be. Even if I was struggling for signal that hardcore and I wasn't on airplane mode I have never seen anybody ever report there's to be THAT high.
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Click to collapse
There is something seriously wrong with your device. That's not normal drain, it's not even possible. I would either talk to T-Mobile or Samsung about a warranty exchange
Sent from my SM-G920T using Tapatalk
Right, I understood without airplane mode on because my phone is literally constantly switching between LTE and Edge but how the hell would that be happening with the radio off lol. I could be being misled by the battery stats by not giving it enough time after trying airplane mode. Could be the left over stats from before. I only tested it for a couple hours. Visually to the eye it didn't seem like the battery life was much better though. I wonder if wifi calling is an issue or cause? I can't do a warranty replacement. I already used one because my first S6 had some random line of of bright light suddenly go through it that wouldn't go away. I really dislike this phone lol. Wish they'd just let me replace it for something else entirely. I miss CM. Now it's at 242% but it says time on 2 days 11 hours 46 minutes , time without signal 38%, total connection time 1 day 19 hours and six minutes, so maybe the high percentage is just because of how long the phone has been on with out a cycle. I only tried airplane mode for a little while one day and ever since I left it off. Why idk.
carnivalrejectq said:
Right, I understood without airplane mode on because my phone is literally constantly switching between LTE and Edge but how the hell would that be happening with the radio off lol. I could be being misled by the battery stats by not giving it enough time after trying airplane mode. Could be the left over stats from before. I only tested it for a couple hours. Visually to the eye it didn't seem like the battery life was much better though. I wonder if wifi calling is an issue or cause? I can't do a warranty replacement. I already used one because my first S6 had some random line of of bright light suddenly go through it that wouldn't go away. I really dislike this phone lol. Wish they'd just let me replace it for something else entirely. I miss CM. Now it's at 242% but it says time on 2 days 11 hours 46 minutes , time without signal 38%, total connection time 1 day 19 hours and six minutes, so maybe the high percentage is just because of how long the phone has been on with out a cycle. I only tried airplane mode for a little while one day and ever since I left it off. Why idk.
Click to expand...
Click to collapse
You should be able to get a replacement anyway, don't know if having insurance matters but at least for me, I've swapped previous devices multiple times for a replacement. Try doing a factory reset and charge the device to 100%. Only install the minimum apps to get you through and try that for a full day, see how that works out. Also make sure you are on latest firmware which at the moment is DOJ7
Sent from my SM-G920T using Tapatalk
Yes I am on DOJ7. I was stock for the longest time then I decided to root and try some roms. Didn't like much of any and I wanted the DOJ7 update so I flashed back to complete stock. I did notice a tiny bit better life on some of the roms. O and I have factory reset before as well as wiped cache. They'll probably do a insurance replacement but I think the warranty one is only once. I think there's a deductible for the tmobile insurance replacement too but whatever I'll give it a go.
carnivalrejectq said:
Yes I am on DOJ7. I was stock for the longest time then I decided to root and try some roms. Didn't like much of any and I wanted the DOJ7 update so I flashed back to complete stock. I did notice a tiny bit better life on some of the roms. O and I have factory reset before as well as wiped cache. They'll probably do a insurance replacement but I think the warranty one is only once. I think there's a deductible for the tmobile insurance replacement too but whatever I'll give it a go.
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Click to collapse
Deductible is only if it's your fault, like breaking it or getting it wet. If something is wrong with the device, like manufacturing defect, the most they should charge you is about $5 and you get a replacement shipped overnight
Sent from my SM-G920T using Tapatalk
Crazy lol. Maybe I did something during root? First time I ever tried I messed up and got the phone stuck in bootloop. I managed to fix it and get rooted and tried out several roms for a week or two. Then went back to stock once the latest update was available.
carnivalrejectq said:
Crazy lol. Maybe I did something during root? First time I ever tried I messed up and got the phone stuck in bootloop. I managed to fix it and get rooted and tried out several roms for a week or two. Then went back to stock once the latest update was available.
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Click to collapse
Is that on a single charge?
Sent from my SM-G920T using Tapatalk
No that's over very many. Stats never seem to reset, it just keeps going up on that. EDIT: Ah it's finally reflected and gone down to 5% in stats. Actual feeling of the time still seems to be the same though. EDIT 2 : The stat is climbing again even while in airplane mode. Screw this phone lol.

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