So....
I think I hard bricked my 1st gen moto x. I was in the process of unlocking the bootloader using motorolla's guide and everything was going fine. i had the "unlock..." (or "unlocked..." i forget what it actually said) showing on my screen and just out of habit, i hit the power button as i put the phone down.
now, nothing.
nothing at all. no recovery mode, no nothing. does anyone have any suggestions? i've tried holding down power and vol down for 5 min. i've tried pushing random buttons. i've tried praying to the motorolla gods.
Is your phone the developer edition?
Sent from my Samsung Galaxy Tab 4 8" model using Tapatalk
gullbert said:
So....
I think I hard bricked my 1st gen moto x. I was in the process of unlocking the bootloader using motorolla's guide and everything was going fine. i had the "unlock..." (or "unlocked..." i forget what it actually said) showing on my screen and just out of habit, i hit the power button as i put the phone down.
now, nothing.
nothing at all. no recovery mode, no nothing. does anyone have any suggestions? i've tried holding down power and vol down for 5 min. i've tried pushing random buttons. i've tried praying to the motorolla gods.
Click to expand...
Click to collapse
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
JulesJam said:
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
Click to expand...
Click to collapse
I've tried that several times. Definitely can't get into bootloader mode.
plugin to charger.... what do you see
sumon511 said:
plugin to charger.... what do you see
Click to expand...
Click to collapse
absolutely nothing.
Hold the power button as well as both the volume buttons all together.
Does it do?
gullbert said:
absolutely nothing.
Click to expand...
Click to collapse
in that case,are you sure your charger/data cable is ok? also try connecting it to your computer with cable.do you see any device in computer? if its complete dead,then i see no hope
gullbert said:
absolutely nothing.
Click to expand...
Click to collapse
This sounds like a hardware failure, maybe a battery failure or a charging port failure. Like someone else suggested, try a different charger and see what happens.
Is it still under warranty?
JulesJam said:
This sounds like a hardware failure, maybe a battery failure or a charging port failure. Like someone else suggested, try a different charger and see what happens.
Is it still under warranty?
Click to expand...
Click to collapse
His warranty is void unless it's a dev edition
adity said:
His warranty is void unless it's a dev edition
Click to expand...
Click to collapse
Depends on the state - in many states in the US, a manufacturer cannot void a warranty if the product failure/defect has nothing to do with why the manufacturer wants to void the warranty.
Since unlocking a bootloader has nothing to do with a battery failure, in those states where the law is as I stated above, Motorola cannot void the warranty. Now the average Joe may not know this and may not know how to sue Motorola if they won't honor the warranty, but if you do know this and do know how to file a small claims case against Motorola, then you would win in those states.
So it is not across the board true that you void your warranty if you unlock your bootloader and don't have a dev ed. It depends on the state and what is wrong with your phone.
Happened once to my Galaxy Nexus, solved with Odin. I don't know if there's such thing for Motorola devices :/
Odin can reconize the phone when powered off, that's why it worked.
i had no fastboot, recovery or battery icon when plugged to charger
JulesJam said:
Press and hold the volume down button simultaneously with the power button for about 5 seconds then release. Can you get into bootloader mode?
Click to expand...
Click to collapse
I had this exact same thing happen today, but I pressed power because the phone was hung there for a minute when I know it takes 1 second.
Nothing, Its like there is no battery it it. Damnit
Lamarrotems said:
I had this exact same thing happen today, but I pressed power because the phone was hung there for a minute when I know it takes 1 second.
Nothing, Its like there is no battery it it. Damnit
Click to expand...
Click to collapse
Keep it plugged in, if it is totally drained, it will not turn on for a while until it gets charged to a safe level. Then after awhile on the charger, try to get into bootloader mode.
JulesJam said:
Keep it plugged in, if it is totally drained, it will not turn on for a while until it gets charged to a safe level. Then after awhile on the charger, try to get into bootloader mode.
Click to expand...
Click to collapse
Unfortunately I have been charging it for a day now and nothing. I think I need to try that RDS lite fix or moto x flasher tool. Only problem is I don't have a windows computer with admin access, so trying to borrow one.
Lamarrotems said:
Unfortunately I have been charging it for a day now and nothing. I think I need to try that RDS lite fix or moto x flasher tool. Only problem is I don't have a windows computer with admin access, so trying to borrow one.
Click to expand...
Click to collapse
Anyone had any experience with RDSLite or MotoFlasher? Haven't been able to get either to work, been trying for a couple hours. Any hlep would be GREATLY Appreciated - I am a poor grad student!
Younex said:
Happened once to my Galaxy Nexus, solved with Odin. I don't know if there's such thing for Motorola devices :/
Odin can reconize the phone when powered off, that's why it worked.
i had no fastboot, recovery or battery icon when plugged to charger
Click to expand...
Click to collapse
That is the first to.e hearing Odin being used on a nexus. That is interesting. I always thought odin was for Samsung only.
Travisdroidx2 said:
That is the first to.e hearing Odin being used on a nexus. That is interesting. I always thought odin was for Samsung only.
Click to expand...
Click to collapse
Samsung made at least one of the past nexus devices. -> http://en.wikipedia.org/wiki/Galaxy_Nexus
KidJoe said:
Samsung made at least one of the past nexus devices. -> http://en.wikipedia.org/wiki/Galaxy_Nexus
Click to expand...
Click to collapse
Good point. I have the old gnex. I just always used fastboot. Never read about anyone using Odin the whole time I used it. Always learn something new!
Same thing just happened to me. It was displaying blue "unlock..." then just froze. Absolutely nothing, just a black screen. Can't get into any bootloader or recovery. I really hope this phone is not totally screwed now. Any of you guys have any luck?
Related
Hi all,
I have purchased a HTC One while in US a month ago from AT&T. I am now in India and the device worked perfectly fine until two weeks ago, it switched off automatically.
I tried a lot of combinations mentioned in the forums and also contacted the customer service (both in US and India) and they requested me to try holding the Power and both Volume buttons at the same time for 2 minutes. I did this for 10 minutes and it won't work.
When I connect the phone to Wall socket charger, the LED won't lit up. When connected to my laptop, the windows O/S makes the connected sound but nothing happens.
I really appreciate any help in this matter. Thanks in advance.
Kind regards,
Krishna Menon.
bkmenon said:
Hi all,
I have purchased a HTC One while in US a month ago from AT&T. I am now in India and the device worked perfectly fine until two weeks ago, it switched off automatically.
I tried a lot of combinations mentioned in the forums and also contacted the customer service (both in US and India) and they requested me to try holding the Power and both Volume buttons at the same time for 2 minutes. I did this for 10 minutes and it won't work.
When I connect the phone to Wall socket charger, the LED won't lit up. When connected to my laptop, the windows O/S makes the connected sound but nothing happens.
I really appreciate any help in this matter. Thanks in advance.
Kind regards,
Krishna Menon.
Click to expand...
Click to collapse
Press and hold the power+volume down buttons. Once the home and back button lights start flashing, keep the power+volume down buttons pressed and plug it into your pc.. It'll connect and install necessary drivers and your phone lights will stop flashing, and it will eventually boot up in hboot.
It may take a few tries
Ps: Always use the thanks button
Sent from my iPod touch using Tapatalk
n1234d said:
Press and hold the power+volume down buttons. Once the home and back button lights start flashing, keep the power+volume down buttons pressed and plug it into your pc.. It'll connect and install necessary drivers and your phone lights will stop flashing, and it will eventually boot up in hboot.
It may take a few tries
Ps: Always use the thanks button
Sent from my iPod touch using Tapatalk
Click to expand...
Click to collapse
Nothing happens when I press and hold the power+volume down buttons. I held it for 10 minutes. When I connect the phone to computer, it was detected as qhsusb_dload. When I searched about this issue on net, many posts say the phone is bricked and can't do anything about it.
Anyone help me how to unbrick my phone? Appreciate the help.
Thanks & regards,
Krishna Menon.
bkmenon said:
Nothing happens when I press and hold the power+volume down buttons. I held it for 10 minutes. When I connect the phone to computer, it was detected as qhsusb_dload. When I searched about this issue on net, many posts say the phone is bricked and can't do anything about it.
Anyone help me how to unbrick my phone? Appreciate the help.
Thanks & regards,
Krishna Menon.
Click to expand...
Click to collapse
Take a look at this: http://forum.xda-developers.com/showthread.php?t=2481211
nkk71 said:
Take a look at this: http://forum.xda-developers.com/showthread.php?t=2481211
Click to expand...
Click to collapse
Hi nkk71,
I tried this method without any success. When I contacted the HTC global support, the support person did mention this method. I tried holding the power + volume up + volume down buttons continuously for 15 minutes and nothing happened (my fingers hurt afterwards, #on a lighter note)
bkmenon said:
Hi nkk71,
I tried this method without any success. When I contacted the HTC global support, the support person did mention this method. I tried holding the power + volume up + volume down buttons continuously for 15 minutes and nothing happened (my fingers hurt afterwards, #on a lighter note)
Click to expand...
Click to collapse
Unfortunately "qhsusb" is usually a hard brick and needs a motherboard replacement
for one (or two?) people, the phone miraculously came back on for no apparent reason (if memory serves, for one guys it came back when the alarm rang the next morning), but other than that it's usually considered a hard brick, and needs hardware fix.
nkk71 said:
Unfortunately "qhsusb" is usually a hard brick and needs a motherboard replacement
for one (or two?) people, the phone miraculously came back on for no apparent reason (if memory serves, for one guys it came back when the alarm rang the next morning), but other than that it's usually considered a hard brick, and needs hardware fix.
Click to expand...
Click to collapse
Thanks nkk71 for this quick response. It's very unfortunate that my phone requires mother board replacement.
I loved the phone a lot. Now, I have to shell around 15K I believe.
bkmenon said:
Thanks nkk71 for this quick response. It's very unfortunate that my phone requires mother board replacement.
I loved the phone a lot. Now, I have to shell around 15K I believe.
Click to expand...
Click to collapse
No warranty? Sorry mate
you could leave it in the charger for a full day, and see if it comes back to life, and power it completely off while charging, not just the screen off.
nkk71 said:
No warranty? Sorry mate
you could leave it in the charger for a full day, and see if it comes back to life, and power it completely off while charging, not just the screen off.
Click to expand...
Click to collapse
I bought this from one of my US friends and now in India and I wasn't able to properly contact him. Lesson Learned for life. Not to purchase without proper documents.
I have put the phone charged for straight four days without removing in the wall socket. Nothing.
nkk71 said:
No warranty? Sorry mate
you could leave it in the charger for a full day, and see if it comes back to life, and power it completely off while charging, not just the screen off.
Click to expand...
Click to collapse
So I've been reading around, and came across QPST, and some guys have unbricked a hard brick using this tool. Is it possible to somehow make it work for the One?
n1234d said:
So I've been reading around, and came across QPST, and some guys have unbricked a hard brick using this tool. Is it possible to somehow make it work for the One?
Click to expand...
Click to collapse
Don't know what QPST is but i do remember there was a tool a while back for other phones to fix the Qualcom_HUSB mode, but I don't think it was ever updated for the One.
nkk71 said:
Don't know what QPST is but i do remember there was a tool a while back for other phones to fix the Qualcom_HUSB mode, but I don't think it was ever updated for the One.
Click to expand...
Click to collapse
Found these
http://forum.xda-developers.com/showthread.php?t=2208289
http://forum.xda-developers.com/showthread.php?p=31964712
http://forum.xda-developers.com/showthread.php?t=2136738
http://forum.xda-developers.com/showthread.php?t=2208289
n1234d said:
Found these
http://forum.xda-developers.com/showthread.php?t=2208289
http://forum.xda-developers.com/showthread.php?p=31964712
http://forum.xda-developers.com/showthread.php?t=2136738
http://forum.xda-developers.com/showthread.php?t=2208289
Click to expand...
Click to collapse
I'll take a closer look later, but if it was available/working for the HTC One, then i'm sure someone would have mentioned it by now.
n1234d said:
Found these
http://forum.xda-developers.com/showthread.php?t=2208289
http://forum.xda-developers.com/showthread.php?p=31964712
http://forum.xda-developers.com/showthread.php?t=2136738
http://forum.xda-developers.com/showthread.php?t=2208289
Click to expand...
Click to collapse
I followed the steps mentioned in one of the posts on QPST; but as my phone was not detected, the COM port was stated as Not Available in the QPST configuration s/w. Don't know what else to do.
I thought I would add to this thread an obvious step that sometimes gets forgotten.
I assume you attempted to charge your device in multiple sources: wall outlet, computer, etc.
I suggest you try some more, ideally varying cables and power adapters.
I experienced too many times - and even once with the one - the same exact brick you're describing and most of the times, the only solution was the above: find a combination to charge the device when its battery is completely depleted as in this situation they're more picky as to the source of power
Sent from my HTC One using Tapatalk
Yeah so here's the thing. I put Cyanogen Mod 11 on my device a few weeks ago, used CWM. And it worked perfectly normal except for 2-3 restarts but that's minor. Anyway, today I was using it normally as usually, and when I locked it, it wouldn't turn back on(even though it was on charger). The back button and the options button were glowing, but Home and Power button didn't do anything, just black screen. I put the battery out and back in, removed it from charger and I tried turning it on, but nothing. Just nothing, no vibration, no logo, no nothing. It was just a black screen. I don't know why and what happened here but if you guys could help I'll appreciate it.
McRazr96 said:
Yeah so here's the thing. I put Cyanogen Mod 11 on my device a few weeks ago, used CWM. And it worked perfectly normal except for 2-3 restarts but that's minor. Anyway, today I was using it normally as usually, and when I locked it, it wouldn't turn back on(even though it was on charger). The back button and the options button were glowing, but Home and Power button didn't do anything, just black screen. I put the battery out and back in, removed it from charger and I tried turning it on, but nothing. Just nothing, no vibration, no logo, no nothing. It was just a black screen. I don't know why and what happened here but if you guys could help I'll appreciate it.
Click to expand...
Click to collapse
Try taking the battery out for a longer period, and then try entering recovery mode (in addition to pressing and holding the power button while powering on, hold the volume up and home button as well).
ImproAptoVictum said:
Try taking the battery out for a longer period, and then try entering recovery mode (in addition to pressing and holding the power button while powering on, hold the volume up and home button as well).
Click to expand...
Click to collapse
Tried it, no luck
McRazr96 said:
Tried it, no luck
Click to expand...
Click to collapse
Might as well try entering download mode (hold power button, volume down and home button).
ImproAptoVictum said:
Might as well try entering download mode (hold power button, volume down and home button).
Click to expand...
Click to collapse
Nope, doesn't work either
McRazr96 said:
Nope, doesn't work either
Click to expand...
Click to collapse
Now, i think, instead of me or anyone else asking you questions about the course of events, why dont you try to elaborate and describe what actually happens from the moment you press the power button to the point where you conclude that it doesnt work?
If there is no sign of life between those two events, then i would have to conclude it being an error on hardware level...
ImproAptoVictum said:
Now, i think, instead of me or anyone else asking you questions about the course of events, why dont you try to elaborate and describe what actually happens from the moment you press the power button to the point where you conclude that it doesnt work?
If there is no sign of life between those two events, then i would have to conclude it being an error on hardware level...
Click to expand...
Click to collapse
I press the power button, and literally nothing happens. No vibration, no logo comes on, nothing, like I didn't even press the button. And yeah it maybe is hardware's fault, but I'm not sure yet
McRazr96 said:
I press the power button, and literally nothing happens. No vibration, no logo comes on, nothing, like I didn't even press the button. And yeah it maybe is hardware's fault, but I'm not sure yet
Click to expand...
Click to collapse
What happens when you connect the charger/usb to pc (without touching anything)?
ImproAptoVictum said:
What happens when you connect the charger/usb to pc (without touching anything)?
Click to expand...
Click to collapse
Also nothing, no reaction from the PC or from the mobile. And also no reaction when I put it on the charger.
McRazr96 said:
Also nothing, no reaction from the PC or from the mobile. And also no reaction when I put it on the charger.
Click to expand...
Click to collapse
The battery might be the cause. Try physically checking the battery for bulges and heat (hot to the touch). The last-mentioned can be tested by 'charging' the battery for a period of time. In other words: try replacing the battery.
ImproAptoVictum said:
The battery might be the cause. Try physically checking the battery for bulges and heat (hot to the touch). The last-mentioned can be tested by 'charging' the battery for a period of time. In other words: try replacing the battery.
Click to expand...
Click to collapse
Changed to the old battery that works but not as long, and still doesn't work at all. This battery I currently use issue a month old so it's probably not the battery.
McRazr96 said:
Changed to the old battery that works but not as long, and still doesn't work at all. This battery I currently use issue a month old so it's probably not the battery.
Click to expand...
Click to collapse
Oddly enough, it looks like its hard bricked. JTAG might be the only way to fix it at this point.
ImproAptoVictum said:
Oddly enough, it looks like its hard bricked. JTAG might be the only way to fix it at this point.
Click to expand...
Click to collapse
What's JTAG?
McRazr96 said:
What's JTAG?
Click to expand...
Click to collapse
This might answer your question: http://android.stackexchange.com/questions/37019/what-is-jtag-in-regards-to-android. This means that the issue is most likely on hardware level, which requires different equipment to fix.
ImproAptoVictum said:
This might answer your question: http://android.stackexchange.com/questions/37019/what-is-jtag-in-regards-to-android. This means that the issue is most likely on hardware level, which requires different equipment to fix.
Click to expand...
Click to collapse
Right. And since I can't do that cause I don't have neccessary tools w/e. I need to take it to a shop right? Shouldn't be too expensive to fix?
McRazr96 said:
Right. And since I can't do that cause I don't have neccessary tools w/e. I need to take it to a shop right? Shouldn't be too expensive to fix?
Click to expand...
Click to collapse
Yes, the first thing you might do in such situations is to take it back to your carriers store and play dumb with "i dont know what happened, but my phone wont turn on anymore" etc. Most carriers dont have time to deal with such issues and just give you a new phone if youre within the warranty period. However if theyre wise to your act, youll have to try another store to get it fixed, if theyre willing to try or able at all. Bricking a phone is pretty rare, though.
ImproAptoVictum said:
Yes, the first thing you might do in such situations is to take it back to your carriers store and play dumb with "i dont know what happened, but my phone wont turn on anymore" etc. Most carriers dont have time to deal with such issues and just give you a new phone if youre within the warranty period. However if theyre wise to your act, youll have to try another store to get it fixed, if theyre willing to try or able at all. Bricking a phone is pretty rare, though.
Click to expand...
Click to collapse
Yeah I was planning on playing stupid. Dunno though, I found this ORT JTAG.exe thingy that can revive phones and such. Gonna try that first. If it doesn't work, to the repair shop it is
McRazr96 said:
Yeah I was planning on playing stupid. Dunno though, I found this ORT JTAG.exe thingy that can revive phones and such. Gonna try that first. If it doesn't work, to the repair shop it is
Click to expand...
Click to collapse
This might be somewhat helpful: http://www.youtube.com/watch?v=IvYTMGTkgHo
ImproAptoVictum said:
This might be somewhat helpful: http://www.youtube.com/watch?v=IvYTMGTkgHo
Click to expand...
Click to collapse
Thanks for that. But I get ''Device is disconnected'' ..Even when I tried to run in administrator mode. Okay, thanks for your help though. My phone is going to the repairs
McRazr96 said:
Thanks for that. But I get ''Device is disconnected'' ..Even when I tried to run in administrator mode. Okay, thanks for your help though. My phone is going to the repairs
Click to expand...
Click to collapse
The reason might be that you need to install a special driver for the pc to recognise the device at this point. This might help in that sense: http://forum.gsmhosting.com/vbb/f47...3-mini-gt-i8190-repair-dead-boot-more-1588457.
My phone was acting very strange. I obtained s-off and decided I wanted to sim unlock. In the middle of the RUU the phone fails. I try to RUU again, phone goes black. Now I don't see any flashing buttons when I hold the power and volume down. Computer recognizes that I plugged the phone in but cannot recognize it after it attempts to read it. I'm pretty sure this is it.
*edit
I've had it plugged in for some hours, and the LED did not turn on. Paper weight.
Roers said:
My phone was acting very strange. I obtained s-off and decided I wanted to sim unlock. In the middle of the RUU the phone fails. I try to RUU again, phone goes black. Now I don't see any flashing buttons when I hold the power and volume down. Computer recognizes that I plugged the phone in but cannot recognize it after it attempts to read it. I'm pretty sure this is it.
*edit
I've had it plugged in for some hours, and the LED did not turn on. Paper weight.
Click to expand...
Click to collapse
If the phone failed in the middle of the RUU procedure, well, i think its a hard brick. Im not 100% sure, but i think a motherboard replacement may be the only solution.
raghav kapur said:
If the phone failed in the middle of the RUU procedure, well, i think its a hard brick. Im not 100% sure, but i think a motherboard replacement may be the only solution.
Click to expand...
Click to collapse
Yep u agree. You're pretty screwed. If it's still under warranty you might be safe because it won't boot up. They would just replace motherboard
Sent from my GT-I9305 using xda app-developers app
Roers said:
My phone was acting very strange. I obtained s-off and decided I wanted to sim unlock. In the middle of the RUU the phone fails. I try to RUU again, phone goes black. Now I don't see any flashing buttons when I hold the power and volume down. Computer recognizes that I plugged the phone in but cannot recognize it after it attempts to read it. I'm pretty sure this is it.
*edit
I've had it plugged in for some hours, and the LED did not turn on. Paper weight.
Click to expand...
Click to collapse
1- can you get to bootloader?
Force reboot: press and hold POWER + VOLDOWN (under a bright light, not kidding!!), after about 5 seconds or so buttons should start blinking, and after 30 seconds or so, the phone will reboot, let go of POWER, but keep holding VOLDOWN to get back to bootloader.
(you may need to try 2 or 3 times to get it right)
2- does the phone show up in Device Manager? Check what it says, and hope it's not QHSUSB_DLOAD
nkk71 said:
1- can you get to bootloader?
Force reboot: press and hold POWER + VOLDOWN (under a bright light, not kidding!!), after about 5 seconds or so buttons should start blinking, and after 30 seconds or so, the phone will reboot, let go of POWER, but keep holding VOLDOWN to get back to bootloader.
(you may need to try 2 or 3 times to get it right)
2- does the phone show up in Device Manager? Check what it says, and hope it's not QHSUSB_DLOAD
Click to expand...
Click to collapse
Bad news, went under device manager and it says "QHSUSB_DLOAD". Light trick didn't do anything, brick.
Roers said:
Bad news, went under device manager and it says "QHSUSB_DLOAD". Light trick didn't do anything, brick.
Click to expand...
Click to collapse
yeah sorry mate, QHSUSB_DLOAD = hard brick, needs a motherboard replacement. :crying:
Could you send it to HTC for guarantee? Or won't they accept it?
Now I'm worried...
I just bought an HTC One that will be here today. Was going to immediately flash it. Might have to use it for awhile just to say I got some use out of it before I start heavy mods.
Good luck, hope it comes back.
jmb6420 said:
I just bought an HTC One that will be here today. Was going to immediately flash it. Might have to use it for awhile just to say I got some use out of it before I start heavy mods.
Good luck, hope it comes back.
Click to expand...
Click to collapse
there are a few ways to hard-brick your phone with S-Off, but in the OP's defense when the phone goes to QHSUSB_DLOAD, it's not because he flashed anything in particular, it would be just coincidence... it's definitely a hardware defect, caused by unknown reasons.
one guy was completely stock, and downloading an OTA (only downloading not installing), when the phone shut-off and went to QHSUSB_DLOAD hard brick.
nkk71 said:
there are a few ways to hard-brick your phone with S-Off, but in the OP's defense when the phone goes to QHSUSB_DLOAD, it's not because he flashed anything in particular, it would be just coincidence... it's definitely a hardware defect, caused by unknown reasons.
one guy was completely stock, and downloading an OTA (only downloading not installing), when the phone shut-off and went to QHSUSB_DLOAD hard brick.
Click to expand...
Click to collapse
Thanks, that does make me feel better. I'm coming from Samsung phones and going to have to learn new methods and procedures. The last thing I want to do is brick it before I even get to use it.
jmb6420 said:
Thanks, that does make me feel better. I'm coming from Samsung phones and going to have to learn new methods and procedures. The last thing I want to do is brick it before I even get to use it.
Click to expand...
Click to collapse
People in Pakistan doing JTAG for Rupees 2,000/- (20 USD approx) but you wont be able to use sim/gsm again after JTAG... (can be used as an ipod though )
try returning the phone (if its in Warranty) if the warranty can not be claimed then go for JTAG!
p.s. my set is soft bricked (some sort of security triggered in it and i am unable to write recovery or relock bootloaders) waiting for a solution, if my set would be hard bricked i'd go for JTAG!
Mortal Eternity said:
People in Pakistan doing JTAG for Rupees 2,000/- (20 USD approx) but you wont be able to use sim/gsm again after JTAG... (can be used as an ipod though )
try returning the phone (if its in Warranty) if the warranty can not be claimed then go for JTAG!
p.s. my set is soft bricked (some sort of security triggered in it and i am unable to write recovery or relock bootloaders) waiting for a solution, if my set would be hard bricked i'd go for JTAG!
Click to expand...
Click to collapse
That's not my phone that is bricked, I just replied after OP said his was bricked. I haven't even got mine yet. Looks like it will be Monday now.
Got a Moto G 2014 from WIND Mobile last week. Allowed updates to go through, finished at 4.4.4. Switched to ART assuming it would improve performance. It did not, and I had an issue where every time I boot up it would optimize every app. This made bootup take about 10 minutes. I decided to troubleshoot I would switch back to Dalvik. Began switch to Dalvik with 80% remaining battery. During the runtime switch, it booted up fine. I decided to power it off and then back on again and watch the bootup process as a test just to make sure everything was now fine.
Now, it doesn't respond when I try to power it on. No backlight, nothing on screen, no vibrate, nothing. Holding power and volume down does nothing. Holding power for 120 seconds (something I read online) does nothing.
I would appreciate any help I can get with this from anyone who has faced this issue.
Hold power and vol down to power up in bootloader mode and do a factory reset
danieliop said:
Hold power and vol down to power up in bootloader mode and do a factory reset
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Holding power and volume down does not respond either. I've tried holding both down for as long as 120 seconds and no luck.
Oh, damn. Plugging the USB does something?
danieliop said:
Oh, damn. Plugging the USB does something?
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Plugging into USB also has no response. It used to vibrate and display a battery status screen immediately after being plugged in. But now, I plug it in and nothing at all.
matt0401 said:
Plugging into USB also has no response. It used to vibrate and display a battery status screen immediately after being plugged in. But now, I plug it in and nothing at all.
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That's really weird. Try to get it replaced, as it seems to be dead.
matt0401 said:
Plugging into USB also has no response. It used to vibrate and display a battery status screen immediately after being plugged in. But now, I plug it in and nothing at all.
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Yeah that's my next step. Doesn't give me a lot of confidence in this phone. I think anyone planning on trying ART before the Android 5.0 update should beware. Make sure they've backed up their important data and are able to return their phone for replacement, because what triggered this bricking for me was switching back from ART to Dalvik. I made no changes to the bootloader, ROM, etc. This was completely stock.
Thanks for replying!
Re-Flash!
matt0401 said:
Got a Moto G 2014 from WIND Mobile last week. Allowed updates to go through, finished at 4.4.4. Switched to ART assuming it would improve performance. It did not, and I had an issue where every time I boot up it would optimize every app. This made bootup take about 10 minutes. I decided to troubleshoot I would switch back to Dalvik. Began switch to Dalvik with 80% remaining battery. During the runtime switch, it booted up fine. I decided to power it off and then back on again and watch the bootup process as a test just to make sure everything was now fine.
Now, it doesn't respond when I try to power it on. No backlight, nothing on screen, no vibrate, nothing. Holding power and volume down does nothing. Holding power for 120 seconds (something I read online) does nothing.
I would appreciate any help I can get with this from anyone who has faced this issue.
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I believe you're gonna have to re-flash your device. Are you able to enter the boot loader? if yes, then re-flash the device with Stock firmware using ADB. Search the forums for instructions or reply and I'll post them myself. Do post your Device Model also.
KrishnaSagar said:
I believe you're gonna have to re-flash your device. Are you able to enter the boot loader? if yes, then re-flash the device with Stock firmware using ADB. Search the forums for instructions or reply and I'll post them myself. Do post your Device Model also.
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It's actually already completely stock. I made no changes to it, besides enabling developer options and changing the runtime to ART (and then back to Dalvik). Model number is XT1064.
matt0401 said:
It's actually already completely stock. I made no changes to it.
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I know, but since it ain't booting up, you have to re-flash the stock firmware.
KrishnaSagar said:
I know, but since it ain't booting up, you have to re-flash the stock firmware.
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Sorry about the confusion, that does make sense. By accessing the boot loader, are you referring to the menu you reach when you hold power and volume down as you power on the phone? If not, what do you mean by accessing the boot loader?
Yep
matt0401 said:
Sorry about the confusion, that does make sense. By accessing the boot loader, are you referring to the menu you reach when you hold power and volume down as you power on the phone? If not, what do you mean by accessing the boot loader?
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Yes. Thats the boot loader menu.
KrishnaSagar said:
Yes. Thats the boot loader menu.
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Okay. So I have no access to that at all. Power and volume down doesn't do anything. Windows seems to recognize it somehow, I hear the device-plugged-in sound, but the device manager doesn't seem to show it listed. I'm guessing I don't have any options left for fixing this, so I'm going to bring it back and see if I can get it replaced on the spot or begin an RMA process.
Try this! All credit goes to Falcon G
matt0401 said:
Okay. So I have no access to that at all. Power and volume down doesn't do anything. Windows seems to recognize it somehow, I hear the device-plugged-in sound, but the device manager doesn't seem to show it listed. I'm guessing I don't have any options left for fixing this, so I'm going to bring it back and see if I can get it replaced on the spot or begin an RMA process.
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This may just be your lucky day! Falcon G has posted a guide on how to unbrick Hard Bricked devices.
Follow this guide: http://forum.xda-developers.com/mot...rick-hard-bricked-moto-g-2nd-gen-5-0-t2966010
Cheerio!!
First connect your charger to phone and leave it for 2-3 hr may be your battery is dead. Same thing happen to a member of my whatsapp group now his phone is perfect
KrishnaSagar said:
This may just be your lucky day! Falcon G has posted a guide on how to unbrick Hard Bricked devices.
Follow this guide: http://forum.xda-developers.com/mot...rick-hard-bricked-moto-g-2nd-gen-5-0-t2966010
Cheerio!!
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vikasb32 said:
First connect your charger to phone and leave it for 2-3 hr may be your battery is dead. Same thing happen to a member of my whatsapp group now his phone is perfect
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For anyone interested in some followup, I went to WIND to see if it could be replaced. They refused to replace it, because there were a few scuff marks around the edge from when I dropped it the night I got it. I went home and called Motorola tech support to look into an RMA. They had me go through the troubleshooting steps. This involved me plugging it back into the charger (now it's been unplugged from my charger all day because I brought it with me for returning). Looks like leaving it unplugged for a while to let the battery discharge did the trick. This time, when I plugged it into the charger, the white LED came on, and I got the white screen with the battery indicator. It was fine.
Here's hoping I don't run into that again.
Hi everyone!!
Today, I woke up, and noticed that my Moto G 2nd Gen is died.
Honestly.. i don't understood what happened exactly. My phone was absolutely clean, no rom, no hacks, no strange apps, NOTHING!
Absolutely genuine and with just a few (famous) apps, like Tapatalk, Skype, Facebook etc..
Someone maybe knows what problem is it? Hope to receive help..
THANK YOU.
If it was completely clean I would send it back to Motorola for repair. It is the safest and best solution
Duck86 said:
If it was completely clean I would send it back to Motorola for repair. It is the safest and best solution
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Actually I can't do it. At the end of March I'll moving to another country.. so I'd like to try any solution to try to fix it now. As the last solution I'll try to repair it in that country.. but for now, you know, i'd like to try other options! I'm not sure yet that the phone is totally ****ed up! So my hope is still alive! ^^'
DjMatrix619 said:
Actually I can't do it. At the end of March I'll moving to another country.. so I'd like to try any solution to try to fix it now. As the last solution I'll try to repair it in that country.. but for now, you know, i'd like to try other options! I'm not sure yet that the phone is totally ****ed up! So my hope is still alive! ^^'
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Does a charging symbol come up on it when you plug it in?
Duck86 said:
Does a charging symbol come up on it when you plug it in?
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No. No symbols, no leds. Nothing. :/
DjMatrix619 said:
No. No symbols, no leds. Nothing. :/
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Try holding down the vol - and power buttons at the same time. Hold for 5 sec and let go. Anything?
Duck86 said:
Try holding down the vol - and power buttons at the same time. Hold for 5 sec and let go. Anything?
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Nope!
DjMatrix619 said:
Nope!
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Sounds like it is a hardware issue so. You'll have to send it back
Fantastic!
DjMatrix619 said:
Fantastic!
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You could try another cord and/or charger if you have any laying about. That would be on the assumption that it ran down overnight. BTW, if it is completely dead, it may take a little before you get any indication of charging.
have seen it happen several times.
This fixes most of the time
In the unlikely event that your device becomes unresponsive, frozen, blank or black screen, or will not respond to the power button, you can perform a force restart or reboot on the device by following the steps below.
Press and hold the Power button for 7 - 10 seconds, the device will restart and go through the boot-up sequence.
Notes:
The forced restart or reboot will not delete any Data on your phone.
If completing the 7-10 second Reset does not recover normal functionality of the device, then press and hold the Power Button for a full 120 seconds while connected to a charger.
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it is from Moto suport site...
DjMatrix619 said:
Fantastic!
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Maybe warranty is applicable even in other country , even after your shift to abroad
Tel864 said:
You could try another cord and/or charger if you have any laying about. That would be on the assumption that it ran down overnight. BTW, if it is completely dead, it may take a little before you get any indication of charging.
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No, still doesn't work.
But HEY!! Wait a second.. 5 minutes ago, i connected for the 100th time to the battery charge, and for something like 10 seconds, the led was ON!!! Now is again off.. i don't know what it's happening.. but wow! 10 seconds of LED is better than nothing!! What it means?
DjMatrix619 said:
No, still doesn't work.
But HEY!! Wait a second.. 5 minutes ago, i connected for the 100th time to the battery charge, and for something like 10 seconds, the led was ON!!! Now is again off.. i don't know what it's happening.. but wow! 10 seconds of LED is better than nothing!! What it means?
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This happened to me too!! A lot many times !! Strangely this seems to fix it!
Remove the sims and the sd card!
Now hold th. Power key for 2-3 minutes!! The device should boot up!!
Hope it helps
Plug it into a computer
Plug it in to a computer and tell us what happens. Does it start installing device drivers?
aseef17 said:
This happened to me too!! A lot many times !! Strangely this seems to fix it!
Remove the sims and the sd card!
Now hold th. Power key for 2-3 minutes!! The device should boot up!!
Hope it helps
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Mine still doesn't work, but now everytime i connect it to a power supply, the led turn on for 10/20 secs! (better than nothing! My hope is coming back to me! )
ianian said:
Plug it in to a computer and tell us what happens. Does it start installing device drivers?
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Yep!!! My Pc installed some drivers with success, but I can't see the storage in "My PC" section of Windows. (the led turns on also in this case for 10/20 secs).
But I tried to press the power button, also in combination with VOL DOWN, and it still doesn't make any effect.
DjMatrix619 said:
Yep!!! My Pc installed some drivers with success, but I can't see the storage in "My PC" section of Windows. (the led turns on also in this case for 10/20 secs).
But I tried to press the power button, also in combination with VOL DOWN, and it still doesn't make any effect.
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Go to start -> run -> devmgmt.msc
Tell me what device it shows as.
ianian said:
Go to start -> run -> devmgmt.msc
Tell me what device it shows as.
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Seems there's nothing new.. I can't find it.
Same thing happened to my brother's phone it went dead when it battery got completely empty and i tried every thing to make it work again but everything failed & the last thing i did was i bringed it to service center and then service center guy just opened the phone removed the battery and re-inserted it and voila phone became active again but he warned me to not let my phone's battery go down less than 10% or i will face the same issue again...i advice u 2 do same thing what i did and good luck for your phone
bringed it to service center and then service center guy just opened the phone removed the battery
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The battery in the Moto G 2nd Gen is not removable.