Lost Background and offline play - Google Music All Access - Nexus 6 Q&A, Help & Troubleshooting

I'm subscribed to Google play Music all access which is supposed to allow me to play youtube videos in the background and also allow me to save some videos to offline. I had this feature and now it's not working. The background and offline option is gone in youtube settings.
I uninstalled and reinstalled and made sure i'm logging in with the correct account. I checked my N7 and the same thing is happening there to. Anyone else experience this?

biggiestuff said:
I'm subscribed to Google play Music all access which is supposed to allow me to play youtube videos in the background and also allow me to save some videos to offline. I had this feature and now it's not working. The background and offline option is gone in youtube settings.
I uninstalled and reinstalled and made sure i'm logging in with the correct account. I checked my N7 and the same thing is happening there to. Anyone else experience this?
Click to expand...
Click to collapse
did you pay for all access or did you use the 6 month trial?

simms22 said:
did you pay for all access or did you use the 6 month trial?
Click to expand...
Click to collapse
I pay for it but I'm wondering if this might have anything to do with it.
https://support.google.com/youtube/answer/6106432?hl=en&authuser=2&ref_topic=6060820
I deleted the google plus profile that was associated with it a couple of days ago. My music works fine, it's just the youtube music key portion that is not working.

Related

Chromecast - anyone working on a way to play local videos?

Hey guys, I wanted to see who all here has picked up a chrome cast and what your thoughts are on it so far?
I really dig it, quick connection and ability to play things with no noticeable degradation or lag. And with HBO Go and Hulu Plus both coming soon it is going to be really nice.
One issue though that I have found is that the previous version of Google Play Movies allowed you to play locally stored videos on your device through the app. With the update to work with Chromecast this option is removed even when trying to do it on your device only so you have to use an external app such as the gallery or MX player etc.
Any word or people working on creating a cracked version of google movies or a work around to allow other apps to chromecast?
indiscriminant said:
Hey guys, I wanted to see who all here has picked up a chrome cast and what your thoughts are on it so far?
I really dig it, quick connection and ability to play things with no noticeable degradation or lag. And with HBO Go and Hulu Plus both coming soon it is going to be really nice.
One issue though that I have found is that the previous version of Google Play Movies allowed you to play locally stored videos on your device through the app. With the update to work with Chromecast this option is removed even when trying to do it on your device only so you have to use an external app such as the gallery or MX player etc.
Any word or people working on creating a cracked version of google movies or a work around to allow other apps to chromecast?
Click to expand...
Click to collapse
Koush has wrote a chromecast app just for that actually but due to he developer agreement with chromecast he cannot release the apk.
https://plus.google.com/110558071969009568835/posts/QuQdJQEd82e
turtleman2008 said:
Koush has wrote a chromecast app just for that actually but due to he developer agreement with chromecast he cannot release the apk.
https://plus.google.com/110558071969009568835/posts/QuQdJQEd82e
Click to expand...
Click to collapse
That is pretty slick and works for home made videos (although obviously he isn't releasing it at the moment) but as is it also wouldn't solve the problem of being able to fling other movies you have to the TV.
IE I own a digital copy of Ironman and have it on my tablet, before the google movie app would play it internally. With the update to enable chromecast it no longer shows up to even be played on the phone through the app, let alone fling it to the TV.

[Q] "Couldn't prepare instant mix. Please try again." =(

Hey,
Looked around and didn't see anything on this so I'm posting.
I get this error whenever I try and use the 'Instant Mix' in the play music app. Honestly, I don't care about it but it seems to need to work right in order for me to use the 'Touchless control' to start playing music using my voice...which would be pretty cool!...if it worked.
I read on another site to add a payment method through google play but that didn't work.
any help would be appreciated! Thanks all!
iceman198 said:
Hey,
Looked around and didn't see anything on this so I'm posting.
I get this error whenever I try and use the 'Instant Mix' in the play music app. Honestly, I don't care about it but it seems to need to work right in order for me to use the 'Touchless control' to start playing music using my voice...which would be pretty cool!...if it worked.
I read on another site to add a payment method through google play but that didn't work.
any help would be appreciated! Thanks all!
Click to expand...
Click to collapse
Noticed this as well. My friends Nexus 5 seems to handle the "play this" command quite well. My moto x seems to look for a instant mix and play it.
Tried the "play this" and the same thing happens...well, what happens is that the app just closes and go backs to the home screen.
"Couldn't prepare instant mix. Please try again." <- A bug I've been trying to fix for a long time...
I too have been frustrated with this error, but it didn't start with my Moto X. I also had this problem with my previous phone, a Nexus S, yet there is a surprising lack of information on the error when googled.
For troubleshooting, here is my environment:
AT&T Moto X, official 4.4, rooted
Google play music up to date (as of 12/13/2013)
all music (about 6 gigs) is on the phone, none on google music cloud. All songs have good album, artist, genre, albut art, etc 'tags'
I tried rebooting and clearing data on google play music
I verified my location and signed up on google.com/music yesterday, added a few songs and sync'd, but that did not help
Sometimes my "Im feeling luck mix" works, sometimes it doesn't. My library -> songs -> shuffle always works fine
Does anyone get the error with their music stored on google's music cloud?
Ctrl-Freak said:
"Couldn't prepare instant mix. Please try again." <- A bug I've been trying to fix for a long time...
I too have been frustrated with this error, but it didn't start with my Moto X. I also had this problem with my previous phone, a Nexus S, yet there is a surprising lack of information on the error when googled.
For troubleshooting, here is my environment:
AT&T Moto X, official 4.4, rooted
Google play music up to date (as of 12/13/2013)
all music (about 6 gigs) is on the phone, none on google music cloud. All songs have good album, artist, genre, albut art, etc 'tags'
I tried rebooting and clearing data on google play music
I verified my location and signed up on google.com/music yesterday, added a few songs and sync'd, but that did not help
Sometimes my "Im feeling luck mix" works, sometimes it doesn't. My library -> songs -> shuffle always works fine
Does anyone get the error with their music stored on google's music cloud?
Click to expand...
Click to collapse
I have most of the music stored on google play music in the cloud and some locally on my phone. When attempting to create an instant mix, only cloud stored music seems to work. Locally stored files give an error. Also making and loading instant mixes seem to only work with an active internet connection, even if the cloud files are set to have offline access.
So no ideas?...=(...no one else having this problem?...or no one cares about using voice to play music? Maybe a good music player that supports voice? I found 'Clean Music' but not a very robust player.
Well you could try this if you have xposed installed. Its a module that let's you say "play music" and it will just start playing whatever was loaded in play music previously. Works for me.
http://forum.xda-developers.com/showthread.php?p=48109086
Sent from my XT1058 using Tapatalk
Have the same problem as well. Stupid instant mix error. Haven't had much luck finding information about it either.
Sent from my XT1060 using Tapatalk
alu0506 said:
Well you could try this if you have xposed installed. Its a module that let's you say "play music" and it will just start playing whatever was loaded in play music previously. Works for me.
http://forum.xda-developers.com/showthread.php?p=48109086
Sent from my XT1058 using Tapatalk
Click to expand...
Click to collapse
Sounds interesting...do I have to root or anything? I'm reading through the framework thread and looks like there is a risk of a soft brick...=(
Well you have to be rooted to install the xposed framework and as with anything, there is a chance of a soft brick. Look at some of the other threads to find info on rooting. Works great for me!
Sent from my XT1058 using Tapatalk
Instant mix
Hi,
I've got the same problem on my nexus 5, and what I've found is this:
- When you try to start an instant mix when you've got an internet connection, it'll only play music stored online. (so it won't start if you've got nothing stored in the cloud)
- When you start an instant mix without internet access, it will work (but of course only the music stored on your device will play)
The voice commands only work when you've got an internet connection, so I'm guessing it won't start an instant mix with music stored on your device either? I haven't been able to try it with music stored online, cause I don't have a valid payment method for the service..
So I think it will work when you try the voice command for music stored online?
Can anyone verify that?
I just tried this as I do have a couple songs I've purchased through Google Play...but it didn't seem to work. I went to a song not on the device and selected "Start Instant Mix" and got the same error. I then turned on Airplane Mode, went to a song on the device and tried and same error. =(
JazzVH said:
Hi,
I've got the same problem on my nexus 5, and what I've found is this:
- When you try to start an instant mix when you've got an internet connection, it'll only play music stored online. (so it won't start if you've got nothing stored in the cloud)
- When you start an instant mix without internet access, it will work (but of course only the music stored on your device will play)
The voice commands only work when you've got an internet connection, so I'm guessing it won't start an instant mix with music stored on your device either? I haven't been able to try it with music stored online, cause I don't have a valid payment method for the service..
So I think it will work when you try the voice command for music stored online?
Can anyone verify that?
Click to expand...
Click to collapse
Can't start instant mix
Hmm..
I've read somewhere that you need more than a few songs stored online to be able to start an instant mix, so maybe it's that..But I don't really think that's the problem though..that would be stupid
Does starting an "I'm feeling lucky mix work" with you? (online/offline?)
Can you start a specific song (stored online of course) with voice commands?
why o why do they install it on all nexus devices (and more?), when it doesn't even work properly?
Manually update Google play music
Although this thread has been inactive for a bit, the problem for me at least had not resolved itself. After months of ignoring it finally decided to look for a solution. So I'll post here if anyone else still has issues.
The solution is simple but annoying. Had to manually update the player. This should have happened automatically, through play store app but for some reason my Moto X was supposedly up to date on some version of 5.5 when a simple googling session says that play music had been past 5.6 for a while. So anyway I downloaded the latest copy i could find (5.6.1623P.1416251), it installed fine, and now the problem seems to have gone away even with mobile data enabled, which is required anyway for touchless control.
I had nothing online and was getting this error. There's a 'downloaded only' option in the settings that I checked and that brought instant mix back to life for me, although now called shuffle, so would seem to be an online problem I think
I had same problem,
What you need to do is to go on play store > apps > my apps > all > google play music > update
v5.5.1623P adds ability to search public playlists
now u can say "ok google now play some music" and see what will happen
Use the cloud
iceman198 said:
Hey,
Looked around and didn't see anything on this so I'm posting.
I get this error whenever I try and use the 'Instant Mix' in the play music app. Honestly, I don't care about it but it seems to need to work right in order for me to use the 'Touchless control' to start playing music using my voice...which would be pretty cool!...if it worked.
I read on another site to add a payment method through google play but that didn't work.
any help would be appreciated! Thanks all!
Click to expand...
Click to collapse
All you have to do is delete all your songs from your phone... use the internet from a computer... and upload your entire catalog to the cloud using the Google Play Music website/app. You can put up to 20,000 songs there for free. (That's a lot of albums!!) Everything about the app is better after you do this. You can use Chromecast, all album art shows up, etc.
I just want to point out how stupid it is that this is what you have to do to make this product work. Why can't we just put our our music on an SD card and get the same results? Maybe in a few years after they update the app 5,000 more times.
iceman198 said:
Hey,
Looked around and didn't see anything on this so I'm posting.
I get this error whenever I try and use the 'Instant Mix' in the play music app. Honestly, I don't care about it but it seems to need to work right in order for me to use the 'Touchless control' to start playing music using my voice...which would be pretty cool!...if it worked.
I read on another site to add a payment method through google play but that didn't work.
any help would be appreciated! Thanks all!
Click to expand...
Click to collapse
I faced the same problem, and what I did was I manually updated the Google Play Music app.
In the Google Play Store>My Apps>All , search the Google Play Music and I found out that it had an update but strangely the notifications never shown automatically. So I updated the app and now I can fire up music from my moto 360.
ONE SOLUTION
I haven't seen this solution posted anywhere, so here is what fixed it for me:
Play Music App -> Menu -> toggle Downloaded only
After toggling it started creating instant mixes.
If you are playing local music only, just switch the switch in the app, which says "Downloaded only" and instant mix will work !

Double cast icons on stock chromecast after installing newest play services update

I installed the latest play services update so I could get Allcast working on chromecast. After installing it I got double cast icons when trying to use google music as shown in the attached pictures and they dont work reliably anymore. Anybody else experiencing the same issues and have a fix? I also installed a roku recently and not sure if that may also have something to do with the chromecast not behaving properly.
smachine said:
I installed the latest play services update so I could get Allcast working on chromecast. After installing it I got double cast icons when trying to use google music as shown in the attached pictures and they dont work reliably anymore. Anybody else experiencing the same issues and have a fix? I also installed a roku recently and not sure if that may also have something to do with the chromecast not behaving properly.
Click to expand...
Click to collapse
I assume you've rebooted since installing the Play Services update?
Roku shouldn't affect Chromecast.
Try rebooting your router in case it's some UPnP caching thing.
Odd since my device has the opposite affect....
I only have one CCast listing for each (I have two in use), But I have two entries for each XBMC on my Network.
I just figured it may be due to DLNA and UPnP both being supported by XBMC ad Allcast seeing each as a different target.
bhiga said:
I assume you've rebooted since installing the Play Services update?
Roku shouldn't affect Chromecast.
Try rebooting your router in case it's some UPnP caching thing.
Click to expand...
Click to collapse
Thanks for the tips. Rebooted my router and it didnt change. I tried to cast using my windows laptop and each chromecast was only displayed 1 time and worked just fine so my issue is android specific. I am using a stock nexus 5. I also tried clearing cache and data on the chromecast android app and that did not work.
smachine said:
Thanks for the tips. Rebooted my router and it didnt change. I tried to cast using my windows laptop and each chromecast was only displayed 1 time and worked just fine so my issue is android specific. I am using a stock nexus 5. I also tried clearing cache and data on the chromecast android app and that did not work.
Click to expand...
Click to collapse
I saw that an AllCast update went out today so maybe it was a known bug that got fixed in the update...
Check the play Store to see if there is an Update available.
smachine said:
I installed the latest play services update so I could get Allcast working on chromecast. After installing it I got double cast icons when trying to use google music as shown in the attached pictures and they dont work reliably anymore. Anybody else experiencing the same issues and have a fix? I also installed a roku recently and not sure if that may also have something to do with the chromecast not behaving properly.
Click to expand...
Click to collapse
Force stop AllCast.
Flush apps Data and Cache.
Eventually if your phone is rooted, flush dalvik cache.
Reboot phone, it should work after reboot.
It's possible that you use illegitimate copy of a program, in such a case users with illegitimate copies usually uninstall and install app again.
mathorv said:
Force stop AllCast.
Flush apps Data and Cache.
Eventually if your phone is rooted, flush dalvik cache.
Reboot phone, it should work after reboot.
It's possible that you use illegitimate copy of a program, in such a case users with illegitimate copies usually uninstall and install app again.
Click to expand...
Click to collapse
Deleted allcast and the roku symbol on google music is gone which is good because when i tried to click roku on the cast pulldown menu in the google music app it would not do anything. But after restarting the phone the double chromecast icons are still there. I cant revert to the old version of the google play services which I feel may be the culprit for google music to be acting strange.
Same here get the double cast icons and neither one works
Sent from my SM-N900T using Tapatalk
ROADKING17 said:
Same here get the double cast icons and neither one works
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Do you get double cast icons only for google music or are other apps also affected?
smachine said:
Do you get double cast icons only for google music or are other apps also affected?
Click to expand...
Click to collapse
Only google music
Sent from my SM-N900T using Tapatalk
Anything changed(went back to normal) after update to version 1.0.5.1?
PS flush apps cache and data just in case

TuneIn App

So I got the Pioneer 8100NEX setup last night. After flashing OxygenOS on my phone (BlissPop wouldn't work due to the DPI issue) I am up and running with Android Auto. However, when going through the music app option all I have is Google Music. The other main app I use for tunes and general listening is TuneIn which, while installed and apparently should work, is not showing up. I searched the settings for TuneIn and didn't notice anything obvious. Is this a Pioneer setting I am going to wait for or am I missing something obvious? Thanks!
I realize this is a dusty post, but did you ever get TuneIn to appear in AA? I'm having the same issue on my Nexus 6P.
Allow me to spray some Pledge/Endust on this topic as well. I have a Moto X Pure Edition running TruPureXMM 2.6 and I just purchased a 2016 Honda Civic EX with Android Auto built-in. Everything about it works great: Maps, Hangouts, Play Music with voice search, the whole thing. EXCEPT: similar to the posters above, when touching the Audio button to see other apps, the only app listed is Google Play Music. I should also note that I have multiple Auto-compatible audio apps in addition to TuneIn Radio Pro; I also have BeyondPod, Pandora, and iHeartRadio. None of them appear. Google support is non-existent at this point, which is a little unsettling as more and more carmakers are offering stock options with Android Auto.
I'm not any kind of expert, but I'm wondering if this is a side effect of having a rooted and/or custom ROM installed. Mine is stock based for my phone but it is rooted and I see that the OP had a custom ROM as well. I don't know what you are running @monorailmedic. Any information or assistance from someone who has experienced this would be greatly appreciated. Thanks.
Do you have any adblock app running on your phone?
johannvonperfect said:
Allow me to spray some Pledge/Endust on this topic as well...
...I should also note that I have multiple Auto-compatible audio apps in addition to TuneIn Radio Pro; I also have BeyondPod, Pandora, and iHeartRadio. None of them appear. Google support is non-existent at this point, which is a little unsettling as more and more carmakers are offering stock options with Android Auto.
I'm not any kind of expert, but I'm wondering if this is a side effect of having a rooted and/or custom ROM installed. Mine is stock based for my phone but it is rooted and I see that the OP had a custom ROM as well. I don't know what you are running @monorailmedic. Any information or assistance from someone who has experienced this would be greatly appreciated. Thanks.
Click to expand...
Click to collapse
I am running the stock ROM on a Nexus 6P. All of my other audio apps appear (BeyondPod, DoggCatcher, NPR One, Google Play Music...)
themissionimpossible said:
Do you have any adblock app running on your phone?
Click to expand...
Click to collapse
I have none.
themissionimpossible said:
Do you have any adblock app running on your phone?
Click to expand...
Click to collapse
I do have AdAway. I will try disabling it the next time I am in my car. However...
monorailmedic said:
I am running the stock ROM on a Nexus 6P. All of my other audio apps appear (BeyondPod, DoggCatcher, NPR One, Google Play Music...)
...
I have none.
Click to expand...
Click to collapse
Curiouser and curiouser. I will mention that I tried disabling USB Debugging and that did not have any effect.
johannvonperfect said:
I do have AdAway. I will try disabling it the next time I am in my car.
Click to expand...
Click to collapse
Disabling AdAway had no effect. However, I believe I have resolved the issue.
I mentioned that I have TuneIn Radio Pro, but I did not mention that I got it through the Amazon App Store rather than Google Play. (It was a free app of the day many moons ago.) I installed the regular version of TuneIn from the Play Store and...voila, it appeared in Auto. Same thing with the other apps - I had installed them outside of Google Play, and apparently Auto doesn't like that. Reinstalling through the Play Store got me up and running.
I don't know if that scenario is also your issue @monorailmedic, but mine has been resolved this way.
johannvonperfect said:
...
I mentioned that I have TuneIn Radio Pro, but I did not mention that I got it through the Amazon App Store rather than Google Play. (It was a free app of the day many moons ago.) I installed the regular version of TuneIn from the Play Store and...voila, it appeared in Auto. Same thing with the other apps - I had installed them outside of Google Play, and apparently Auto doesn't like that. Reinstalling through the Play Store got me up and running.
I don't know if that scenario is also your issue @monorailmedic, but mine has been resolved this way.
Click to expand...
Click to collapse
I too got the Pro version from Amazon years ago when it was a freebie. I'll try downloading the version from the Play Store in the morning. I wrote to TuneIn today, so if this is the issue, it'd be swell if they provided me the key to the newer pro version via the Play Store.
johannvonperfect said:
Disabling AdAway had no effect. However, I believe I have resolved the issue.
I mentioned that I have TuneIn Radio Pro, but I did not mention that I got it through the Amazon App Store rather than Google Play.
Click to expand...
Click to collapse
In fact, I mentioned a possible block because IMHO the apps for Android Auto can't work if they aren't able to contact the Google Play store for license activation.
johannvonperfect said:
I believe I have resolved the issue.
I mentioned that I have TuneIn Radio Pro, but I did not mention that I got it through the Amazon App Store rather than Google Play. (It was a free app of the day many moons ago.) I installed the regular version of TuneIn from the Play Store and...voila, it appeared in Auto. Same thing with the other apps - I had installed them outside of Google Play, and apparently Auto doesn't like that. Reinstalling through the Play Store got me up and running.
Click to expand...
Click to collapse
Interesting... Besides license validation of protected apps (which the dev controls) this is the first instance I recall hearing where sideloaded apps won't work.
Developers of AA compatible apps can't just sideload either, even just for testing. App has to go through Google Play as a special AA beta test.
Google requires that all AA compatible apps (and their updates) be tested by them and approved for not being distracting. This is part of their protection for that. Sideloaded or Amazon etc. apps can't be guaranteed to have gone through this testing. (Actually an MD5 of the APK or similar could be done, but that could be abused on rooted devices and Google prefers everything goes through Play anyway.)
So, how are you all using TuneIn? I've been immensely disappointed that there's no favorites/presets list available via AA. Nor is there even the recent stations list available. So, how in the world do you access the stations you want? The lists that are available seem really truncated and have only strange channels I've never heard of. I was able to use voice commands once but now that isn't working and one of my stations wasn't accessible that way either. So, the whole app seems to be essentially useless to me via the AA interface. Bluetooth streaming still works, but defeats the purpose and of course then there's no access to any of the other aspects of AA.
monorailmedic said:
I too got the Pro version from Amazon years ago when it was a freebie. I'll try downloading the version from the Play Store in the morning. I wrote to TuneIn today, so if this is the issue, it'd be swell if they provided me the key to the newer pro version via the Play Store.
Click to expand...
Click to collapse
I too have the pro version from Amazon, which i got for free. In order to get it to work with Android Auto you have to install it using google play as the vendor. Same goes with other apps that you sideload
1. Install Tunein Pro from Amazon Store.
2. Save the apk installer file using es Explorer. hxxp://android.stackexchange.com/questions/75360/is-it-possible-to-backup-apk-from-an-installed-application
3. Uninstall Tunein Pro
4. Reinstall using ADB hxxps://pixplicity.com/setting-install-vendor-debug-app/
I tested it and it works
You can also "unblock" non-play store apps in AA. Open AA on your phone, then go to "information" then tap many times on the upper bar... it will reveal "developer options". Now tap on 3-dot menu and set developer mode. You should see more apps through car headunit.

Google Play Synchronization

So I have one of the $49 Kindle Fires and I have successfully installed Google Play, Play Services, Account Managements, and Services Framework and gotten everything to work. One of the games my kids enjoy playing is Disney Crossy Road. I know this is in the Amazon App Store, but one of the issues with it being in Amazon is they don't save progress, plus I use my account across my kids devices. If I make each kid a Google account, they have their own cloud save for the game. I got this all working on my daughter's Fire and it syncs with her Google Play account.
We just recently purchased my son one of the $49 Kindle Fires and I tried to do the same thing for him. I used Method #2 found here: lifehacker[dot]com/how-to-get-google-play-on-a-kindle-fire-and-install-any-1790706649 to install Google Play on his Kindle. I have installed 4 games from Google Play on his Kindle including Tiny Tower, Township, and Disney Crossy Road. I have the settings to allow non-Amazon apps to run. Tiny Tower and Township sync up with his Google Play account with no problem. But his Disney Crossy Road does not sync with Google Play. Google Play says it is installed and I can click the Play button from it and it will open the app, but none of the achievements pop, and when I open it on my daughter's Kindle, in the settings, there is a button with the gamepad icon to show it's synced. I cannot get this icon to show on my son's Fire. I have reinstalled the app 4-5 times and rebooted the tablet. I even tried downloading the app from apkmirror.com to see if that would help, but I cannot get it to work.
Are there any suggestions on how I can get Disney Crossy Road to sync with Google Play? Thanks for your help!
"Google Play" is a whole suite of different apps, not all of which are installed by default when you sideload the "Google Play Store".
Open up the Google Play Store, and search for "Google Play Games". Install that, and see if your games start syncing then?
EDIT: This is what I'm talking about:
https://play.google.com/store/apps/details?id=com.google.android.play.games&hl=en
crazyates said:
"Google Play" is a whole suite of different apps, not all of which are installed by default when you sideload the "Google Play Store".
Open up the Google Play Store, and search for "Google Play Games". Install that, and see if your games start syncing then?
EDIT: This is what I'm talking about:
https://play.google.com/store/apps/details?id=com.google.android.play.games&hl=en
Click to expand...
Click to collapse
If you can't install Google Play Games from the Play Store (-505 error) grab a copy from APKMirror and sideload.
http://www.apkmirror.com/apk/google-inc/google-play-games/
Davey126 said:
If you can't install Google Play Games from the Play Store (-505 error) grab a copy from APKMirror and sideload.
Click to expand...
Click to collapse
Wow, I swore I responded yesterday but I also have Google Play Games installed. I am able to see his achievements for other games through this, that is how I know his other games are syncing properly. Any other ideas?
ToddAtWSU said:
Wow, I swore I responded yesterday but I also have Google Play Games installed. I am able to see his achievements for other games through this, that is how I know his other games are syncing properly. Any other ideas?
Click to expand...
Click to collapse
Not at the individual app level - sorry.
So I was playing around with this a little more and went into the Google Settings app. Inside here, there is a link for the Connected Apps section and I noticed Disney Crossy Road is not here. Any ideas if there is a way through here that I can try to enable the connection?
Thanks again!
ToddAtWSU said:
So I was playing around with this a little more and went into the Google Settings app. Inside here, there is a link for the Connected Apps section and I noticed Disney Crossy Road is not here. Any ideas if there is a way through here that I can try to enable the connection?
Thanks again!
Click to expand...
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The app must request access (typically on initial launch)...and you must grant it. There is no mechanism for auto-authorization or forcing a manual request (obvious acuity implications).
So I got it to work last night! I don't know which of the two things did it, but I reinstalled the app again but this time in game, I set his age to 18. Then from Google Play, I said I wanted to record in game footage. After playing the intro level, it synced with Google Play. For my daughter's Fire,I put her actual age and it worked. That's why I'm not sure which change fixed it, but now it works! Thanks for your help and suggestions!

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