[Q] Do I HAVE to unroot my phone when giving it back to Sprint?? - Sprint HTC One (M8)

Hello guys. I switched to AT&T today because I am seriously out of Sprint coverage nowadays. I am expecting to get a bill for my m8 since I left before I had paid off my phone. When sending back my phone, is it neccessary to unroot, flash stock recovery, relock, etc?
I changed my CID number in order to remove the tampered signal, I think. So I have no idea which stock nandroid backup to download here. Also, half the links for unrooting instructions here are dead, most importantly the file needed for flashing to unroot. So basically, this is just a headache and I dont want to deal with it.
I sent sprint a rooted HTC EVO 4G back when I had broken the screen and they sent me another for insurance purposes. They never said anything.
So what should I do? Aren't they just going to put a new shell on it and make it look new and sell it to someone?

typhoonikan said:
Hello guys. I switched to AT&T today because I am seriously out of Sprint coverage nowadays. I am expecting to get a bill for my m8 since I left before I had paid off my phone. When sending back my phone, is it neccessary to unroot, flash stock recovery, relock, etc?
I changed my CID number in order to remove the tampered signal, I think. So I have no idea which stock nandroid backup to download here. Also, half the links for unrooting instructions here are dead, most importantly the file needed for flashing to unroot. So basically, this is just a headache and I dont want to deal with it.
I sent sprint a rooted HTC EVO 4G back when I had broken the screen and they sent me another for insurance purposes. They never said anything.
So what should I do? Aren't they just going to put a new shell on it and make it look new and sell it to someone?
Click to expand...
Click to collapse
I guess that would depend on who receives it at the return center. Chances are that if they plan on resale they will wipe everything and run an RUU or the complete reset version of it if there is one (which most of us wish there was and we could get our hands on)
If that is the case you can always run the latest RUU on your own before sending it in.

Related

Looking for a little clarification on rooting

I am fairly new to rooting, but thanks to this great website and all your inputs I have learned so much over the past month.
I first rooted my G1 using the 1-click method which was great, but now my earpiece has blown I will be receiving a new handset next week. So I learned how to properly downgrade and install stock firmware for my old handset.
When I receive my new handset, I decided to take the plunge and root the traditional way for 2 reasons.. 1- to learn a different way and 2- its possible the security hole may be patched by then rendering the 1-click useless.
Anyway, after reading all the varying posts on how to downgrade/root/flash custom rom I am still left with a little confusion so hopefully someone can clear this up for me.
When actually rooting, I have seen methods to type various things in the telnet window, and another method to just rerun the .apk and select "protect root". What is the difference between these two methods? Do they both accomplish the same task of making a permanent root? One method actually said to download the JFreke rom to fix permissions to root, bo no other method mentioned that. Is that even necessary?
Also, I know that with Cyanogen Roms I do not really need to flash to "hard spl" if I decide to stay with cm roms, and cm recovery also allows the use of nandroid backup as well. The only other argument I have seen is that a hard spl would potentially allow someone to "unbrick" a bricked phone, but from everything I have read, most people have bricked trying to flash the hard spl.
If I am going to stay with cm roms, is there any real benefit to a hard spl other than increasing the brick chance? If I do upgrade the spl, am I correct that it would be done last, after a potential radio update (assuming my replacement handset does not come with the latest radio)?
Sorry for all the questions, and thanks in advance for your help.
This is the best guide I found.
I have done 4 phones using this method with only 2 minor differences.
1) I format the sd card using a microsd card reader instead of the phone.
2) when it says What To Do Now That You Have Root don't download any of the builds listed there, just download the latest cyan stable rom.
This is the guide hehe forgot to link
http://forum.xda-developers.com/showthread.php?t=442480
Oh and don't worry about swap or apps2sd partitions until after you root and verify that the rom is working with no problems, this will limit the number of variables in case you have troubles.
Thanks for the input.
So do you install hard spl according to that guide or do you skip that and just install the cm rom?
I love the auto apps2sd of cm roms. My phone is currently back on stock cupcake and I miss having all my apps on my 500mb ext 3 partition!
yea you need HardSPL. and use the recovery linked in the guide. Install cyan's recovery later.
This to me is the easiest step by step visual rooting process have done 3 G1 with full success. The newest G1 I had would not let me do the 1 click rooting method.
http://www.youtube.com/watch?v=xOo2V9qCauc&feature=related
maybeoneday said:
This to me is the easiest step by step visual rooting process have done 3 G1 with full success. The newest G1 I had would not let me do the 1 click rooting method.
http://www.youtube.com/watch?v=xOo2V9qCauc&feature=related
Click to expand...
Click to collapse
Yeah I figured the new handset would most likely be patched. What was the result when you tried the 1-click. Would the new phone just not let you install the 1-click apk?
One thing I might add is you can't brick your phone by flashing Hardspl. It's the "danger" spl that has the potential of bricking your phone. Just follow the traditional guide that fingerlickin provided and your good to go.
Thanks for the help!
Anytime.......
Nope sure wouldn't just kept telling me install aborted. I don't no why. It could be some kind of patch. But I went to old faithfull step by step you tube install. Its really a nice video. You can pause the video and root your phone right along with guy doing the video. he also gives you links on the side bar to all files needed in the rooting process.
oh I'm sorry, I actually have one more question.
After flashing the HardSPl, would there ever be a reason to revert back to the original g1 spl? For instance if I had to send a phone back to t-mo, would they know that I am using the hardspl if all I did was reload the dreaimg.rbh rc-29 downgrade, or does that also reflash the spl back to the original?
Yes you would want to unroot phone before sending it to Tmobile, they do not warrenty a rooted phone
Unrooting
http://forum.xda-developers.com/showthread.php?t=491350
dcorrea said:
oh I'm sorry, I actually have one more question.
After flashing the HardSPl, would there ever be a reason to revert back to the original g1 spl? For instance if I had to send a phone back to t-mo, would they know that I am using the hardspl if all I did was reload the dreaimg.rbh rc-29 downgrade, or does that also reflash the spl back to the original?
Click to expand...
Click to collapse
You shouldn't ever have to go back. T-mo would prolly never check it. Many people have sent there phones in with root access and different things installed. But if you do get paranoid and ever have to do it, just flash RC29 and it will put everything back to stock.
maybeoneday said:
Yes you would want to unroot phone before sending it to Tmobile, they do not warrenty a rooted phone
Unrooting
http://forum.xda-developers.com/showthread.php?t=491350
Click to expand...
Click to collapse
I turned my phone in with root access and custom splash screen and they didn't say anything. You don't want to make it known that you have done anything to it, but they won't check. When they are sent in they just hook it up with jtag and reflash everything.
supremeteam256 said:
You shouldn't ever have to go back. T-mo would prolly never check it. Many people have sent there phones in with root access and different things installed. But if you do get paranoid and ever have to do it, just flash RC29 and it will put everything back to stock.
Click to expand...
Click to collapse
Ok thanks that is what I figured. I actually just unrooted my phone yesterday from cyanogens rom, but I never flashed the SPL (did the 1-click thing originally), but now that I am going to do the original method I wanted to be sure.
I can't wait for my replacement phone to get here next week, because using the stock cupcake rom sux!
Anyway, thanks to everyone who gave their input and helped me learn even more about the process! You all rock!
supremeteam256 said:
I turned my phone in with root access and custom splash screen and they didn't say anything. You don't want to make it known that you have done anything to it, but they won't check. When they are sent in they just hook it up with jtag and reflash everything.
Click to expand...
Click to collapse
Really, thats music to my ears. I have often thought it would be a pain if something broke on the phone and I had to try to unroot it before I sent it in. uhhhh like a bricked phone
I work in an electronics repair company and I agree with supremeteam256 about sending your phone in rooted. Our techs don't check for tampering, they just plug it in and use the programs my department writes to test and reflash the devices. Of course our devices are much more complicated but the same NON-Communication between customer service and technicians still exist.
I think the biggest reason for this is because the techs just aren't interested in explaining the technical details to a customer service rep because all they ever get is "huh? wtf is a bootloader?"
Disclaimer:
I'm not claiming that HTC or TMobile will not check or notice that you have rooted your phone. Just illustrating that the repair techs don't want to talk to customer service anymore than you do and would rather just fix the phone and move on to the next one.
Fingerlickin said:
I work in an electronics repair company and I agree with supremeteam256 about sending your phone in rooted. Our techs don't check for tampering, they just plug it in and use the programs my department writes to test and reflash the devices. Of course our devices are much more complicated but the same NON-Communication between customer service and technicians still exist.
I think the biggest reason for this is because the techs just aren't interested in explaining the technical details to a customer service rep because all they ever get is "huh? wtf is a bootloader?"
Click to expand...
Click to collapse
Nice breakdown.

Help me go back to stock rom

I'm returning the phone and I had it rooted with Fresh 1.0 on it.
I tried flashing the 1.29 RUU but its giving me a "ERROR[140]: BOOTLOADER VERSION ERROR"
I don't know what to do now.
I created an update.zip style update that was modeled after the RUU. However a few days later I realized that I didn't create the proper permissions for the /data folder, leaving it unwriteable from adb. If you are just returning your phone then it will work fine for you. However you will still need to manually push the old recovery image back.
PM me if you want the update.zip.
Or if you feel like you can pull it off you can try the goldcard method to remove the update that Sprint put on there to prevent you from using the RUU.
http://forum.xda-developers.com/showpost.php?p=5163950&postcount=2
do u really have to reflash it to stock?i just exchanged 2 of my htc heroes 1 was rooted and flashed to fresh 1.0 and looked nothing like the original, the other one was just rooted. they replaced both of them very fast with no problems, but ive only had the phone a week, and it was obvious that it was a manufacturers defect. just wanna know a definite answer so i know in the future.
Edit- also the employee who was exchanging my phones for new ones was really nice, she let me keep my charger my other battery and my other sd card. she said they were just going to ship them back anyway. so i returned my phones for defect and got 2 extra sd cards,chargers,and batterys. ive always had good luck with sprint lol.
flipzmode said:
Or if you feel like you can pull it off you can try the goldcard method to remove the update that Sprint put on there to prevent you from using the RUU.
http://forum.xda-developers.com/showpost.php?p=5163950&postcount=2
Click to expand...
Click to collapse
I made the goldcard and it still wont flash back to stock. It says ERROR[140]: BOOTLOADER VERSION ERROR
The ROM Update Utility cannot update your Android phone.
Please get the correct ROM Update Utility and try again.
Any ideas?
pntballer1413 said:
do u really have to reflash it to stock?i just exchanged 2 of my htc heroes 1 was rooted and flashed to fresh 1.0 and looked nothing like the original, the other one was just rooted. they replaced both of them very fast with no problems, but ive only had the phone a week, and it was obvious that it was a manufacturers defect. just wanna know a definite answer so i know in the future.
Edit- also the employee who was exchanging my phones for new ones was really nice, she let me keep my charger my other battery and my other sd card. she said they were just going to ship them back anyway. so i returned my phones for defect and got 2 extra sd cards,chargers,and batterys. ive always had good luck with sprint lol.
Click to expand...
Click to collapse
A friend actually wants to buy it now and I wanted to put it back to stock. If I can't get this done, I may have to go back to bestbuy and try to get them to exchange one for me.
I never imagined that getting it back to stock would be so difficult.
I nandroid'd back to my stock shipped state. Is there any problem with leaving it rooted?
threeFiftyLi said:
I nandroid'd back to my stock shipped state. Is there any problem with leaving it rooted?
Click to expand...
Click to collapse
Shouldnt be any problem at all. If you're doubting it just take it back and swap it out.

Rooted phone and warranty

So i rooted my phone, i have thecubed stock Rom installed but nothing else. But now I'm having charging issues, if i send my phone back to Verizon for the replacement will they check my phone and see it is rooted? If so, is there anyway for me to get rid of this rooting evidence?
Thanks!
Sent from my VS910 4G using XDA App
1 Flash stock nandroid backup provided by thecubed in cwr
2 Use Revo Toolkit to flash stock recovery.
3 Use super oneclick to unroot.
Should be back to stock!
well im going to send my phone back on monday or tuesday from warranty im going to give them it rooted and flashed with cwm and ill tell you if they charge me 400 bucks on my bill or anything in a month haha
I'm going to have to read up and get more instruction for those 3 steps.
I'll be looking forward to hearing if they say anything about your phone, but i am hoping i will already have my replaced in a month. We'll see! I look forward to the update
well i guess im gettin my phone on monday cuz yesterday they didnt even rang my door bell and freakin left me a slip stupid fed ex lol gotta wait till monday when my phone comes then probably tuesday to deliver back if i dont have time on monday
mtmichaelson said:
1 Flash stock nandroid backup provided by thecubed in cwr
2 Use Revo Toolkit to flash stock recovery.
3 Use super oneclick to unroot.
Should be back to stock!
Click to expand...
Click to collapse
Could you please expand on these directions a little?
Is the stock nandroid backup the original firmware post?
What is the revo toolkit and how do i flash to stock recovery? (haha sorry)
More root/unroot detail
Start here
http://forum.xda-developers.com/showthread.php?t=1129117
and then here
http://forum.xda-developers.com/showthread.php?t=1144951
The process is slightly different that I was used to. Instead of installing a zip from the sd card in Clockwork, you do a restore.
You unzip the stock system.img to a subfolder in clockwork/backup, than do a restore through Clockwork, selecting the stock you just put there.
Root and warranty
I am a little concerned about the report of a users phone root voiding a replacement. Think about it for a minute, Android is open source and freedom to write apps is encouraged by all manufact. When you root a phone, the software is not illegal, the Google market sells root apps for other phones. Do you think the manufacturers would allow the official marketplace to sell apps that could void warranties? BS, this sounds like Sony's attempt to deny PS3 owners replacements after their required sys updates would brick their consoles. I had a buddy whose console froze up and he had to get an attorney to file a complaint before they would warranty it. If that happened to me I would file with the BBB or protest loudly at VZN.

HELP Please! Stock phone stuck on first 4.2.2. Rogers XT1058

Basic phone user here.
I just got the brand spankin' new Moto X from Rogers (Fido, a subsidiary) and try as their techs might to assist me, the damn thing is stuck on the original Rogers firmware and won't grab the update, so currently it's stuck on system version 139.7.26.ghost_row.RCI.en.CA. Moto and Rogers are basically telling me to ship it for repairs - takes X weeks, and I should mention the reason I have this new Moto X is because the last one got all knocked up at the exact same repair place....yeah, forget that.
So it's pretty much down to me to fix this myself, but at the same time I really don't want to void any warranty just incase worse comes to worst and I do need to send it for repairs/rinse-repeat this whole process again.
I'm hoping you guys can help me! What I'd like to do is apply the OTA Rogers updates for 139.12.36.ghost_row.RCI.en.CA and 161.44.26.ghost_row.RCI.en.CA through any which means that would absolutely certainly not void the Motorola warranty, which I think basically limits me to finding these impossibly hard-to-find files for the 2 updates that would allow me to simply "apply update from SD card"....ya?
I've found a few threads here, but most of them seem to be to just flash the full rom or update rom(?). From what the warranty reads, it sounds as though flashing a ROM using a third-party program would void it. There was also a thread (lost in my history now) that seemed to do what I wanted for GOING FROM 139.12.36.ghost_row.RCI.en.CA TO 161.44.26.ghost_row.RCI.en.CA, but unfortunately I'm a version behind being able to do that.
Anyways yeah that's it. This hell has had me without a truly-usable Moto for over a month now and I AM LITERALLY DYING. I don't even want to download apps since I'll probably just end up having to wipe the damn thing for like the 8th time. I just want my phone back
Please help guys; any ideas, advice, w/e are greatly appreciated!
Sillux said:
Basic phone user here.
I just got the brand spankin' new Moto X from Rogers (Fido, a subsidiary) and try as their techs might to assist me, the damn thing is stuck on the original Rogers firmware and won't grab the update, so currently it's stuck on system version 139.7.26.ghost_row.RCI.en.CA. Moto and Rogers are basically telling me to ship it for repairs - takes X weeks, and I should mention the reason I have this new Moto X is because the last one got all knocked up at the exact same repair place....yeah, forget that.
So it's pretty much down to me to fix this myself, but at the same time I really don't want to void any warranty just incase worse comes to worst and I do need to send it for repairs/rinse-repeat this whole process again.
I'm hoping you guys can help me! What I'd like to do is apply the OTA Rogers updates for 139.12.36.ghost_row.RCI.en.CA and 161.44.26.ghost_row.RCI.en.CA through any which means that would absolutely certainly not void the Motorola warranty, which I think basically limits me to finding these impossibly hard-to-find files for the 2 updates that would allow me to simply "apply update from SD card"....ya?
I've found a few threads here, but most of them seem to be to just flash the full rom or update rom(?). From what the warranty reads, it sounds as though flashing a ROM using a third-party program would void it. There was also a thread (lost in my history now) that seemed to do what I wanted for GOING FROM 139.12.36.ghost_row.RCI.en.CA TO 161.44.26.ghost_row.RCI.en.CA, but unfortunately I'm a version behind being able to do that.
Anyways yeah that's it. This hell has had me without a truly-usable Moto for over a month now and I AM LITERALLY DYING. I don't even want to download apps since I'll probably just end up having to wipe the damn thing for like the 8th time. I just want my phone back
Please help guys; any ideas, advice, w/e are greatly appreciated!
Click to expand...
Click to collapse
Flash the entire 4.4.2 sbf! Follow the instructions in the return to 100% stock thread.
It will take you straight to 4.4.2!
It will erase everything so save anything important first.
Everything you need and full instructions are in that thread.
This will not void warranty. These are actual Motorola factory images, signed with release keys.
samwathegreat said:
Flash the entire 4.4.2 sbf! Follow the instructions in the return to 100% stock thread.
It will take you straight to 4.4.2!
It will erase everything so save anything important first.
Everything you need and full instructions are in that thread.
This will not void warranty. These are actual Motorola factory images, signed with release keys.
Click to expand...
Click to collapse
Well I guess that answers that then! Here I was searching for everything that didnt involve flashing. Thanks a lot!

[Q] Verizon Edge and Rooting.

I have an HTC One M7 from Verizon and I'm on the Edge program (don't judge me). I rooted it as soon as I could and threw an AOSP rom on it. I'm able to upgrade with my Edge agreement and was wondering if I can still do that.
I tried to do it through the Verizon website, but I got an error message saying the MDN didn't match, so I couldn't do it.
Could I just flash stock and see if that works? Do I have to go into an actual verizon store?
If any of you have had experience with this, I'd greatly appreciate some advice.
Are you talking about updating the firmware? (Since Verizon just got 5.26.605.3 (4.4.3) update). If so, go the the Verizon HTC one development section the thread linked below will help you flash updated firmware for your Verizon branded HTC One.
http://forum.xda-developers.com/showthread.php?t=2485319
Edit: if you are talking about a device upgrade, you must be stock. Follow the instructions in the OP of thread linked below. Warning: RUU to stock will wipe internal SD and return phone to "out of box condition" (you will still be unlocked/s-off)
http://forum.xda-developers.com/showthread.php?t=2867643
Sent from my One using XDA Free mobile app
Awesome, thank you so much. I'm currently backing up with titanium now and I'm going to flash back to stock and get it back to factory resets.

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