Blue dots on front facing camera defect. - T-Mobile Samsung Galaxy S6

I just noticed this, put your phone in front facing mode or selfie, whatever you wanna call it. Make sure it's set to the max 5MP. You can see blue dots without covering the lens but let's just do so in this test.
I have two blue dots on the right of the screen which also show up in pictures. No it's not a screen defect because it stays in the same spot on the picture when scrolling left or right in the gallery.
The dots are not there if I change it to 3.8MP, more than likely because the aspect ratio is 16:9 as opposed to 4:3.
Try it out.
Note* I noticed when I attached the picture it rotated 90° counter clockwise so you'll see blue dots up top

Happening to me as well. That's interesting. Mine look different though.

Lol!!! You guys are lucky!! Check out mine!!

But they only show in very dark pictures though

Well wtf. It's always something right? Okay, so is this a physical problem with the camera, or a software issue?

It's because it's a Galaxy phone and we all get different constellations !
I'll think of it as a Galaxy phone Easter egg

I started a thread in the general S6 forum about this, hopefully it will get some more views.
---------- Post added at 11:47 PM ---------- Previous post was at 11:44 PM ----------
I really wouldn't care, but I take selfies with my kids a lot.

Wtf
Try it on the 3.8MP setting, since the aspect ratio makes the image a bit more zoomed in my dots go away, I wonder if yours will still be there considering you have a lot more of them.
I see mine even with the lights on, granted its not very bright but still there .
See pic attached lol its on my forehead.
Why does this page keep rotating my images lol

Blue dots are on everything for me except for 3.8

laureanop said:
It's because it's a Galaxy phone and we all get different constellations !
I'll think of it as a Galaxy phone Easter egg
Click to expand...
Click to collapse
Ahahah yes! I think you hit the nail on the head

Interesting how when I use other apps such as Snapchat there are no dots.
Edit* NVM its still there on the Instagram Camera, kinda annoying :/

Unfortunately, I don't think it's a software issue

I tried all the qualities and I can't see any blue dots on mine, but really samsung... Another manufacturing defect? I wonder if they even have quality control at this point

I have blue dots on my s5 but its on the 'outer' facing camera

For what it's worth when I was in the T-Mobile store today getting a return there was a Samsung rep there. He said it definitely shouldn't be doing that and took pictures of my phone and samples of photos I had taken with the front facing camera and sent them to their engineering department.

Called T-Mobile about my seven dot issue and they authorized an exchange for a brand new phone pending a factory reset I have to do before I get to the store. ( meaning if the factory reset fixes it then there's no exchange)

laureanop said:
Called T-Mobile about my seven dot issue and they authorized an exchange for a brand new phone pending a factory reset I have to do before I get to the store. ( meaning if the factory reset fixes it then there's no exchange)
Click to expand...
Click to collapse
Yeah I got another one being sent to me, I had another issue too.
When the screen would kick up to full brightness that only happens in extreme sunlight I would get this L shaped shadowing on the left and bottom of the screen, about half an inch away from the edges of the screen, it was really weird.

No blue dots on mine, looks like a camera defect.

Got mine replaced at the store today. Took the opportunity to upgrade to a 64 GB.

laureanop said:
Got mine replaced at the store today. Took the opportunity to upgrade to a 64 GB.
Click to expand...
Click to collapse
Youre welcome lol
Glad you got yours already, I called stores and they wouldn't do anything for me since I "bought it online" so I had to do it over the phone.
The 1st lady I spoke to wouldnt help me at all, she gave me two options; 1. Send the phone back and wait about a month for them to verify a problem and then send me another or 2. go on the website and get this "BUY IT AGAIN" lmao and send this defective one back, granted I only paid $160ish through my Jump program ($100 down payment for the 64GB and the rest was tax and shipping) I wasnt gonna go and do that again though, lady was out of her mind.
called again and this dude was more than happy to help, didnt even ask me to go into whats wrong with my device.

Related

dead pixels on hd7 screen

so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there
djledome said:
so i ordered my hd7 on tmobiles online store a day after it came out.....i had it shipped over night.....so i get the phone the next day and start it up and im loving it so far but i notice these white dots on the right hand side of the tiles and the were indeed dead pixels so i called 611 and told them what the deal was and they said that it was the first report of this nature to get to them....i told them i wanted a replacement and they told me i would have to pay for another phone as a deposit and once they got mine back i would get a refund......that realy upset me and ended hanging up on them so i went to my local tmobile store and told them what the deal was and the manager was kind enough to do an exchange at the store......that gentlemen was awsome!.......so guys check your screens and make sure you dont have any dead pixels.....if tou open your web browser and go to the screen where it shows all the tabs you have open exit them and that leaves you with a black screen and you can see if you have any.......ide like to know if theres anymore bad screens out there
Click to expand...
Click to collapse
there are dound to have dead pix on a LCD... its like lottery u will never know u will get it.... and i think if u need them to ship the device to u then for sure they will like to have a deposit, in case u decide to keep both the devices...
I didnt have any when I got it, now about 20 days into ownership I have a black pixel right slap bang in the middle of the screen! but it isnt really visible when on red for some reason, but all other colours it sticks out!
i have a green one i can only see on blacks. its quite annoying.
green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..
goztepelee said:
green one is just a bad pixel bro..you can push that are where the bad pixel is..
deadpixel is must be grey colour.but i am sorry,you can not solve this problem with the same solution..
Click to expand...
Click to collapse
Do you know if there is a way to fix it? i really dont want to get it replaced.. i just came from the mytouch 4g and it already had enough problems >_< and do you know if it will get worse.
You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App
daaango said:
You can go to youtube.com/watch?v=liMySLZkF5o and watch the video on your phone. It should help you with the bad pixel situation...
No guarantees though, but I guess its better than nothing. Some people in the comments for the video said pushing on the bad pixel helped too
Also watch out if your epileptic lol
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
not close because its at the top and the youtube video istn all the way wide screen hahahah xD
There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App
daaango said:
There's a couple other videos like that floating around youtube that might fit your screen, just do a quick search around
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
i found one but it didnt fix it xD
Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App
stratax said:
i have a green one i can only see on blacks. its quite annoying.
Click to expand...
Click to collapse
same here. but it's just a very small dot.
another one popped up you have got to be kidding me. HTC is REALLY ticking me off. their screens are SH!T. screen was defect on mytouch 4g, screen sucked on mytouch slide, screen is getting stuck/dead pixels on HD7 now.
Im tempted to just get a focus, even though i love this phone..
Yeah, i have tried putting preasure on it, but its hard since the screen is glass lol.
daaango said:
Aww did you try applying slight pressure to the pixel?
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
do i put preasure ON the pixel, or around it?
i just found two more small ones.. they are all green, and only on black, or dark grey.
this is so irritating..
Suplado said:
same here. but it's just a very small dot.
Click to expand...
Click to collapse
Yeah im just being cautious because sometimes stuff like this gets worse.

Nexus 7 Backlight issue

I just got my nexus tablet today and right after turning it on, I noticed that the backlight comes in very uneven from the left. I can pretty much see exactly where each light is shining from and it creates bright spots on the left of the screen. Add to that, it appears some of the backlights aren't even working as the lower half of my screen is dark most of the time and there are gaps in the lighting.
I will post pix in a bit.
Did you try the "fix" for the screen? I read from another forum in General that has you press on the left side of the bezel fairly strongly to press the clip on that side back into place? Mine is sitting at home in its box as I'm away at the moment, but I'm sure I will be nervous and praying for a good unit when I open mine up. Given my luck on that last few android devices I've purchased, I may very well be in the aisle with the ones with defects. If it had an issue, such as backlight problems, dead pixels, etc., I will be sure to call Google up and ask for an exchange. I'm very excited, but nervous as well. I'd like to know though the portion of devices that are actually defective. We all know that if you have a problem, you are much more likely to complain and post than the thousands out there that have the device and have no problems. Let's hope the amount is in the small minority, and is not something wide spread like the old Galaxy Vibrant and its GPS signal.
I will try the firm pressing... As far as complainers, its true. The ones with bad devices will have a much louder presence online. At any rate. Im severely disappointed.
I was on hold for half an hour before I just gave up.
I should have bought this in store from a B&M retailer so I could just return it instead. At least my iPad still works...
Okay, here are the pix...
DSC01213 by tsy87, on Flickr
DSC01214 by tsy87, on Flickr
DSC01215 by tsy87, on Flickr
DSC01218 by tsy87, on Flickr
DSC01222 by tsy87, on Flickr
Wow that looks bad. Reminds me of landing issues from CRTs.
I hate that for you and I know it will be another wait and more hassle but, I'm sure google will replace it.
icoman said:
Wow that looks bad. Reminds me of landing issues from CRTs.
I hate that for you and I know it will be another wait and more hassle but, I'm sure google will replace it.
Click to expand...
Click to collapse
thanks for the sympathy! I hope so too, but contacting google for support is a PITA. I already sent an email but I will call again tomorrow.
Honestly, this is the 2nd and last time I will purchase any physical device straight from google. Trying to contact customer support is such a challenge. I'll just go back to amazon for all my purchasing needs
Had the exact same issue 100%. Easy fix, 58 minutes on hold, a 30 second conversation, and they are overnighting me a new one. Stick this one in that box when it gets here, apply RMA label and drop off at UPS store or call them to come get it if that's better for you sir.
Your leds are dead. Definitely need a replacement.
Sent from my Nexus 7 using xda app-developers app
I would be happy to get you have lol mine is half green with like glitches in the screen so I though oh ok maybe it's just stuck pixels so I turned on the pixel finder app and it's a beautiful color of which ever color all colors are perfect so that's confusing.
Landara said:
Had the exact same issue 100%. Easy fix, 58 minutes on hold, a 30 second conversation, and they are overnighting me a new one. Stick this one in that box when it gets here, apply RMA label and drop off at UPS store or call them to come get it if that's better for you sir.
Click to expand...
Click to collapse
hahaha, yeah i spent 30 min on hold, then gave up.... back on hold again. I guess this is what we get for being beta testers.
Landara said:
Had the exact same issue 100%. Easy fix, 58 minutes on hold, a 30 second conversation, and they are overnighting me a new one. Stick this one in that box when it gets here, apply RMA label and drop off at UPS store or call them to come get it if that's better for you sir.
Click to expand...
Click to collapse
Same here...53 minutes on hold, 30 second conversation, got the email about the return from them before I even hung up. The CS rep said that he'd been getting quite a few calls with similar issues.
im currently on hold with them.... are they even open right now?
tsy87 said:
im currently on hold with them.... are they even open right now?
Click to expand...
Click to collapse
Yeah, I just got off the phone with them about 15 minutes ago after a 53 minute wait. I believe they are 24 hour service.
thanks, I guess ill get some BF3 in while I wait lol!
strange... they said they will contact me again later on. I already got the email from them with just the basic ticket info. He didn't mention anything about overnighting me another unit.
I'm debating if I should just ask for a full refund instead of an exchange...
after passing the 48 hour window they originally said, I called in again. Now they are telling me to wait till Monday.
If come Monday I hear nothing I will just call my CC company and stop payment. This is ridiculous.
Looks like a gap has developed allowing backlight to seep through. Try reseating the assembly as others have stated or just RMA.
mi7chy said:
Looks like a gap has developed allowing backlight to seep through. Try reseating the assembly as others have stated or just RMA.
Click to expand...
Click to collapse
I dont think its simply a screen separation issue because the lower LED's act irratically vs the top LEDs. Its more noticeable when the screen dims. The top will dim normally whereas the bottom LED will just shut off completely.

[Q] Samsung Galaxy Note screen artefacts - strange discovery

Hi all, this is my first thread.
I would like to share my recent discovery with you. Three days ago I bought Samsung Galaxy Note I (one) and I love it. However, I immediately noticed a large circle in the middle and a small one in the lower right section of the screen. It can only be clearly seen when there is a grey background (I noticed it when starting Market for the first time). I immediately installed a couple of screen test applications and realized that all the colours are fine, there are no dead pixels, just these kind of "imprinted" circles that I cannot erase. I did search the Google and this forum and realised that some users have the same issue with the SII (http://forum.xda-developers.com/show...1087236&page=4), although at the different places of the screen.
Today I found out the cause of the circles. By looking at the advertisement sticker that I peeled off the Note, I realised that the Samsung original sticker is the cause of the deterioration of the screen at these places!
Look at the two attached pictures and see for yourselves. Just to be clear, they are not dust or grease or something like that, the circles are "inside" the screen. And it is obvious that the patterns are the same as coloured adds on the sticker.
How can that be possible? Can it be that the phone spent a lot of time under the marketing glass at the store and that some kind of chemical reaction occurred under exposure to light?
zukinjo said:
Hi all, this is my first thread.
I would like to share my recent discovery with you. Three days ago I bought Samsung Galaxy Note I (one) and I love it. However, I immediately noticed a large circle in the middle and a small one in the lower right section of the screen. It can only be clearly seen when there is a grey background (I noticed it when starting Market for the first time). I immediately installed a couple of screen test applications and realized that all the colours are fine, there are no dead pixels, just these kind of "imprinted" circles that I cannot erase. I did search the Google and this forum and realised that some users have the same issue with the SII (http://forum.xda-developers.com/show...1087236&page=4), although at the different places of the screen.
Today I found out the cause of the circles. By looking at the advertisement sticker that I peeled off the Note, I realised that the Samsung original sticker is the cause of the deterioration of the screen at these places!
Look at the two attached pictures and see for yourselves. Just to be clear, they are not dust or grease or something like that, the circles are "inside" the screen. And it is obvious that the patterns are the same as coloured adds on the sticker.
How can that be possible? Can it be that the phone spent a lot of time under the marketing glass at the store and that some kind of chemical reaction occurred under exposure to light?
Click to expand...
Click to collapse
Wow!!!!
The only thing that comes to my mind is that your particular Note was some sort of display unit behind a counter or glass shelf.
Let me explain... Since our super-mega-screens are AMOLED (meaning organic) based, they tend to deteriorate every time we use them, specially blue colors are the quickest to deteriorate when we use the device.
However, UV light (normal sun light and even fluorescent tubes like the ones in offices and stores) when shined directly to our screens tend to degrade the quality of the display even quicker!
I bet your Note spent way too much time under UV light while the sticker was on the screen, thus creating a ghost image or shadow over it.
Unfortunately, there's no way to fix this.
If I where you, I would return this Note ASAP to the store and explain your findings...
Cheers!
Rayan
exchange within 7days for new phone
zukinjo said:
Hi all, this is my first thread.
I would like to share my recent discovery with you. Three days ago I bought Samsung Galaxy Note I (one) and I love it. However, I immediately noticed a large circle in the middle and a small one in the lower right section of the screen. It can only be clearly seen when there is a grey background (I noticed it when starting Market for the first time). I immediately installed a couple of screen test applications and realized that all the colours are fine, there are no dead pixels, just these kind of "imprinted" circles that I cannot erase. I did search the Google and this forum and realised that some users have the same issue with the SII (http://forum.xda-developers.com/show...1087236&page=4), although at the different places of the screen.
Today I found out the cause of the circles. By looking at the advertisement sticker that I peeled off the Note, I realised that the Samsung original sticker is the cause of the deterioration of the screen at these places!
Look at the two attached pictures and see for yourselves. Just to be clear, they are not dust or grease or something like that, the circles are "inside" the screen. And it is obvious that the patterns are the same as coloured adds on the sticker.
How can that be possible? Can it be that the phone spent a lot of time under the marketing glass at the store and that some kind of chemical reaction occurred under exposure to light?
Click to expand...
Click to collapse
Yes my friend it clear show the reaction of that colourfull amoled n dark pitch green of androi logo.
Within 7days of purchase yr always liable for exchange with the service centre. rush tomor to service centre n follow there exchange procedure n get it replaced. Demand for it u will get a new phone in a day or 2 or same day aswell..
^^^ What they said !!
I would by no means accept this ! After buying this phone BRAND NEW it should not have been taken out of its box since the day it was manufactured.
Definitely take it back and show them the very obvious proof that this has occured since before you even set eyes on the device !
Strange
Envoyé depuis mon GT-N7000 avec Tapatalk
did you get it replaced ? I'm eager to know..please update the thread
and why the hell is the store trying to pawn off a demo unit to a customer ?
@ zukinjo
was the phone in a sealed box when you bought it ?
Search for the burn in thread...you will see how commin this js...since u bad a demo it burned that in
Sent from my Amazon Kindle Fire using Tapatalk 2
Hi all,
My nightmare continues... After bouncing a couple of times between service store and the seller's store I finally got my brand new Note. Not. I got a new one, but it turned out to be a demo model from another store, and guess what, it also has the same circles and shadows imprinted in the screen. The dealer said that this one has also been in display for almost half a year and to me no wonder it has the same screen issues. So, no luck here.
But the thing gets even more complicated because they do not have another Galaxy Note anywhere, in any store, so they cannot replace it (they returned them all and are starting to advertise Note II, which is a lot more expensive at my carrier's tariff). So I am stuck. I tried to get the DOA form and hopefully will get it through the day and go to the authorised importer here in Croatia and hopefully get a new one or at least have my screen repaired. However, I am not happy to see my new phone going to repair shop, I know that I must get a fresh new one if I return it in a weeks time.
More strangely, the store said that if they return the phone to the authorised dealer they will need to give me the new one and since they don't have it they are willing to cancel my two year contract? And that is the only thing they will do. And I do not want that, all I want is a perfectly working Note.
I will try to go to the importer myself with all the papers and will post back the results. Of course, I do not need to mention that I am very disappointed with the customer service....
I wouldnt have left the store with out either a Brand spanking new Note (Not display model) or without a contract termination.
I know you dont want to cancel, But your paying for a service which isnt being delivered !
Cancel that motherfu*ker and take out a new one with a better provider, Your current one sounds awful !
Tell your new provider that your old provider are offering you XXXXX handset for XX amount per month and if they can beat it, you will join them !
It worked for me I got my mummy the Nokia Lumia for £20 a month (free phone too) as opposed to her old provider wanting £35 per month.
These people dont give a $hit about you, They just want your money, So dont think the promises they make instore will keep because they wont!
Its time to play hard ball if you want a decent outcome!
PS: What sort of provider sells Ex Display models as 'Brand New' ones ? Over here in the UK we call these people 'Rogue Traders' !
Keep us informed :good:
You shouldn't let them do that to you
Sent from my GT-N7000 using Tapatalk 2
---------- Post added at 06:34 PM ---------- Previous post was at 06:09 PM ----------
Read your post again. YOU NEED TO RETURN IT. PERIOD. these people are taking major advantage of you. CANCL NOW BEFORE ITS TOO LATE. What if the service center says they won't fix it and it isn't their fault.
Sent from my GT-N7000 using Tapatalk 2
asf58967 said:
You shouldn't let them do that to you
Sent from my GT-N7000 using Tapatalk 2
---------- Post added at 06:34 PM ---------- Previous post was at 06:09 PM ----------
Read your post again. YOU NEED TO RETURN IT. PERIOD. these people are taking major advantage of you. CANCL NOW BEFORE ITS TOO LATE. What if the service center says they won't fix it and it isn't their fault.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Well if they give you note2 for price of 1 its not to bad. Its majorly bad they gave you 2 faulty units.
Like above posters, cancel or claim working unit alternative.
Whats the namr of the store? So people can avoid it
Did you get a discount for using a demo product?
Also, always test screen in store. That way you can often exchange on the same visit.
Sent from my GT-N7000 using Tapatalk 2
That is completely unacceptable! They can not sell it as New by any chance! As soon as the product leaves the box it becomes B stock!
B stock usually pays off and you can save a lot of money, but not with smartphones, unless aesthetic if the only flaw, which is rare...
I have a 7 string guitar I bought in B stock, it is completely fine, except for a dent on the finish on the back and the electronics were a bit messy so I got a HUGE discount!
Latter that month bought new pickups and redid all the electronics, taken from an older guitar I barely used, and got myself a limited edition Cort X-7 for 185 euros (something like 200dll)! (which is just plain ridiculous) xD
Be on the look for B stock items guys! You can make really great deals!
Hope you get your problem fixed! Good luck!
RubenLockheart said:
Be on the look for B stock items guys! You can make really great deals!
Hope you get your problem fixed! Good luck!
Click to expand...
Click to collapse
Good tip thanks! I guess I need the balls to ask for discount lol.
Sent from my GT-N7000 using Tapatalk 2
Hi all, just to let you know how everything turned out for me... After a couple of weeks of complaining and arguing and loosing my nerves with the store where I bought the Note I, I decided to cancel the contract. So no luck there.
But, in the spirit of a nice Christmas story, I was given a brand new Samsung Galaxy Note II by a friend of mine!
And I am forever thankful and just want to say that the phone is amazing!
I hope you will file a consumer complaint against the store.
Sent from my GT-N7000 using Tapatalk 2
Bravo majstore You got GN2 instead of a demo GN1 you have the best christmas gift ever I wouldn't trade my GN1 for nothing (only for GN2) and btw on my note on the back it says Not For Sale lol but it works normally
Cheers
Sent from my GT-N7000 using xda app-developers app

Screen has pink haze to it in direct sunlight

Quick question, in direct sunlight does anyone's screen have pink haze to it?I can't tell if it's tmobile screen protector or display causing it,don't really want to take screen protector off just yet,that's why I'm askin.
No one??
Yep mine has it also its like a pink/purple haze.I dunno maybe its just my phone but the screen seems to look really good one moment then the next not as good..Thinking about exchanging mine.
---------- Post added at 01:43 PM ---------- Previous post was at 01:27 PM ----------
Another thing i kinda noticed is that on a white backround there is a purple tint.an also my screen seems to have a warm color to it.I dunno just not real inpressed with this display.Maybe if I exchange it i will get a better one lol..
There is another thread which says that screen with auto brightnes enabled is getting over saturated and pushing brightnes almost twice than normal when in direct sunlight to make screen readable.
Sent from my SM-N910T using XDA Free mobile app
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
Change screen mode to amoled cinema to remove pink hue.
Sent from my SM-N910T using XDA Free mobile app
Yea mine stays in amoled cinema mode,but in the sun it has a pink hue to it,what makes it really noticeable is if I put my hand to block some of sunlight it looks really white compared to the part the sun still shining on,when in auto brightness it amps up and reduces it a bit,but can still see it,now when not in sunlight it looks pretty good,still can tell there's a slight pinkness to it,but I went to 3 different tmobile stores and all there demos,when looking at a white background all look very close to mine,of course I couldn't move them into sun,but just my observation. .
I may eventually warranty replace it,but no stores around here have any stock and I'm almost at 14 day return period.
GBPackerFanForLife said:
Yep mine has it also its like a pink/purple haze.I dunno maybe its just my phone but the screen seems to look really good one moment then the next not as good..Thinking about exchanging mine.
---------- Post added at 01:43 PM ---------- Previous post was at 01:27 PM ----------
Another thing i kinda noticed is that on a white backround there is a purple tint.an also my screen seems to have a warm color to it.I dunno just not real inpressed with this display.Maybe if I exchange it i will get a better one lol..
Click to expand...
Click to collapse
Yes exchange it! I had this problem, I had two phones one with a BEAUTIFUL display, And one with the tint it made the whole phone feel and look like junk.. I brought it in right away, definitely a defect.. When you get a good one you'll notice the big difference. Luckily I had another one to compare it too
Well...after some back in fourth with tmobile, (today is day 15 )I was able to get someone to finally listen to me @ tech support and they ordered me a new device, don't know when I'll get but at least I know it's coming,I've tried to ignore the subtle pink hue on 3/4 of display,but at the end of the day,just didn't seem exceptable to me,so here's to hoping the new one will be better..
Contacted Samsung via live chat...WORSE customer service EVER wouldn't even give me an explanation ohhhh but wait till I get home. I'm calling those sons of b%##$ telling me to contact tmobile. What?! Tmobile didn't manufacturer it did it?! Dumbasssss
I here ya,it's been a bit frustrating...The pink hue that I see without being in sunlight isn't real bad,but enough that once my eyes adjust reading a while on anything with a white background,u can certainly notice the pink/purple tint shift from the bottom of the display to top were it's bright white,wife says I'm being perfectionist..My deal is my note 3 didn't do it,and honestly if the whole display had the tint I could probably live with it,but it's not...It's 2 toned..Anyway hopefully replacement will be better not worse,if worst then will send replacement back,and just except what is.
I spoke 40 minutes with 3 Samsung techs. After time and time again of telling them my broblem. Guess what it's not a feature. Could be a defect they told me to try this...go to assebility and hit on vision then color adjustment. I tried it and went outside to my sup rise the screen didn't turn all "SUPER BRIGHT " maybe it was because the sun wasn't hot enough either way got my ticket # and I'll be calling back tomorrow to see what's up
Any update? I have this problem.
So, any updates regarding your Samsung service? Did you get a working phone?
Were they able to isolate the problem?
Does this haze exist on all note 4's, or just defective ones?
I have the same problem with mine. It's driving me NUTS! I sent it in to samsung, and they emailed back saying they found no problems with the phone, and included a questionnaire/survey to diagnose the issue. I emailed back details, and how to repeat the issue. I also sent them links to videos that I uploaded demonstrating the issue.
The phone was sent back to me with no work done.
I'm going on a vacation, so I'll deal with it when I get back. I'm just frustrated because pink haze is obvious in moderate sunlight, and undeniable in strong sun.
Please follow up if time allows!

Dead Pixels

I received my brand new Note 8 on Saturday and was disappointed to see that I had a small cluster of dead pixels right at the bottom middle of the screen (near the "home" button). After running a "stuck pixel fixer" app for an hour I managed to get this cluster back to one dead pixel that was showing no signs of life.
Given the price of the phone I decided to return it for an exchange, so have sent it back today and will not get a Note 8 back until later in the week.
Has anyone else had any dead pixel issues? I know it bad luck and can happen to anyone at any time, but I would like to see if anyone else has had problems, just out of personal interest.
Lennyuk said:
I received my brand new Note 8 on Saturday and was disappointed to see that I had a small cluster of dead pixels right at the bottom middle of the screen (near the "home" button). After running a "stuck pixel fixer" app for an hour I managed to get this cluster back to one dead pixel that was showing no signs of life.
Given the price of the phone I decided to return it for an exchange, so have sent it back today and will not get a Note 8 back until later in the week.
Has anyone else had any dead pixel issues? I know it bad luck and can happen to anyone at any time, but I would like to see if anyone else has had problems, just out of personal interest.
Click to expand...
Click to collapse
pic?
You want to see a picture of a dead pixel? I didn't have another phone to hand to take one (and a screenshot doesn't work, because you know...it's a hardware issue!) Imagine a tiny black dot somewhere on the screen on all colours except black - it really is very small and can easily be mistaken for a spec of dust on your screen until you notice that it never goes away.
Lennyuk said:
You want to see a picture of a dead pixel? I didn't have another phone to hand to take one (and a screenshot doesn't work, because you know...it's a hardware issue!) Imagine a tiny black dot somewhere on the screen on all colours except black - it really is very small and can easily be mistaken for a spec of dust on your screen until you notice that it never goes away.
Click to expand...
Click to collapse
Rotten luck especially as you now have to wait even more time for a replacement. Mine, so far, is fine but I bought the Nexus S that was made by Samsung way back and that had a dead pixel problem. I returned it to the outlet the same day and got a new one. Its a pig when this happens.
At least you are intelligent and reasonable enough to realise that a lemon will happen with all such devices. Shame you have to wait though. :crying:
Ryland :highfive:
None here. I would immediately return the phone for an exchange.
i have the same issue on my phone, but it is on the top of my screen
This happened to me. Received my phone on the 7th, placed another order on the 8th, which I received today, and returned the defective one.
Just return it, be done with it.

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