Related
I have one TV in my house (Toshiba 55HT1U) that keeps getting turned on by the Chromecast. I turn the TV off, and then with a few minutes, the TV will be back on again. Unplug the Chromecast, and the TV stays off. I have tried multiple Chromecasts with the same results, I disabled Regza Link (Toshiba's HDMI-CEC), and it still keeps happening. This also happens whether the Chromecast is connected to my TV or to the receiver which is then connected to the TV. I have read where this particular TV suffers from this issue with other devices, but I wish there was a way to turn it off from the Chromecast end.
Right now, my solution is to go and unplug the Chromecast when I am not using it...hardly an elegant solution.
Have you check the manufacture website of your TV. I know some TV within the last few years, if it have a USB hook up, you can typically update the TV Firmware it may solve your problem. Just a shot in the dark. Also Chromecast is also getting an update.
jumpmanjay said:
I have one TV in my house (Toshiba 55HT1U) that keeps getting turned on by the Chromecast. I turn the TV off, and then with a few minutes, the TV will be back on again. Unplug the Chromecast, and the TV stays off. I have tried multiple Chromecasts with the same results, I disabled Regza Link (Toshiba's HDMI-CEC), and it still keeps happening. This also happens whether the Chromecast is connected to my TV or to the receiver which is then connected to the TV. I have read where this particular TV suffers from this issue with other devices, but I wish there was a way to turn it off from the Chromecast end.
Right now, my solution is to go and unplug the Chromecast when I am not using it...hardly an elegant solution.
Click to expand...
Click to collapse
GreenDroidX said:
Have you check the manufacture website of your TV. I know some TV within the last few years, if it have a USB hook up, you can typically update the TV Firmware it may solve your problem. Just a shot in the dark. Also Chromecast is also getting an update.
Click to expand...
Click to collapse
I have seen where some people have tried the update and it made no difference, but I will definitely try this when I get home tonight.
Find your HDMI-CEC options (whatever Toshiba calls it) and turn on HDMI-CEC but turn off Auto power. That will allow HDMI-CEC to switch to the right input but will not allow the HDMI-CEC to auto power the TV.
I have the exact same problem with a Toshiba 46G300U1 so let me know if you find a solution. It seems like a bunch of the Toshiba's all have this problem and I doubt Toshiba is going to fix it. I've tried various different kinds of options (connecting the Chromecast through a cable, a HDMI switch etc.). As long as the Chromecast is switched on and connected to the TV it always turns on automatically. Obviously disabling HDMI-CEC doesnt seem to help. I suspect there is a bug in the Toshiba that still keeps acting on HDMI-CEC signalsI am planning to file a support case with Chromecast as they are more likely to fix the problem (maybe an option to disable CEC on the Chromecast) than Toshiba. But since that is unlikely I am thinking maybe I can try a cable that doesnt properly support HDMI-CEC. It seems CEC is a separate wire and there are lots of people online complaining about cables that don't support CEC.
Try not powering your device via USB from the TV. (If you are) My LG TV seems to have issues with CEC from devices that get power from it via USB. Does weird stuff like this
So I tried updating the firmware on my TV...they said just put the new firmware on a USB stick, then plug the stick into the TV and it will automatically prompt you to start the install. Well, it didn't. I tried 2 different USB sticks with no success.
My "fix" was to just power the Chromecast WITH the USB port on the TV. That way the Chromecast is off when the TV is, so it won't try to turn it back on.
Great idea. I am connecting my USB cable to the TV's USB port for now. I might try connecting the Chromecast via my audio receiver later on. FWIW the firmware update did nothing to solve the issue on my TV.
I don't want to disable CEC on my TV, because I'd still like to have the CEC capability to turn on/off my home theatre automatically along with the TV. I can use USB power from the TV to power my Chromecast, but once the TV is on, my home theatre mutes automatically because it gives up control of CEC to chromecast. It's an unfortunate software decision made by Sony, the maker of my home theatre. I want the home theatre speakers to stay active, but Sony has programmed it to mute when another device on the same HDMI bus takes CEC control.
If you don't want your Chromecast to be a CEC-control device, meaning you don't want it turning your set on at all, or you don't want it overriding other CEC devices, just order lindy-usa.com part number 711110-1, which is a HDMI CEC Less Adapter, Female to Male, and put it inline with your Chromecast. It disables the CEC sense line from your Chromecast to your TV. Problem solved. Neall
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Sounds like you have a bad HDMI port or TV.
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Click to expand...
Click to collapse
4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
Click to expand...
Click to collapse
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.
Toshiba 47L6200U - same problem
4niner said:
Hey, I'm having the same exact problem you are having. I have a 55" Toshiba Smart Tv and I originally purchased the chromecast on the first day it went on sale, came home and found everything to be in shades of Pink/purple. I returned it thinking it was a problem with the device since I've never had any problems with HDMI ports on the TVs and just got another chromecast device today and the SAME THING HAPPENED! I've tried all ports and the chromecast does not work on any (my blu-ray and other HDMI connected devices work fine on all of them ). Please let me know if you find a solution.
Thank you.
Click to expand...
Click to collapse
I am also having this issue on my Toshiba Smart TV (Toshiba 47L6200U). Wanted to add that at one point I switched from USB power on the television to the wall charger, and the Chromecast went through an update during which time the progress wheel was in full color. Once it finished the picture then changed back to purple. Unfortunately I have no other devices to try to plug it into but there does appear to be a pattern with these sets.
Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
gottahavit said:
If you have an HDMI audio receiver you can also just plug it into an HDMI port there too. I have mine plugged into my sony 7.2 receiver. Works fine, CEC and all.
Click to expand...
Click to collapse
4niner said:
Unfortunately I don't have a receiver and hadn't planed on getting one for this set up. I've never been able to connect the TV to the internet to perform any firmware updates so perhaps this may help? I'm really not sure. I also have seen that once it is updating - the rotating wheel is in the normal proper colors, however once it reverts back to the setup/welcome screen - it goes back to the shades of pink. I called up google and they said they've not heard of it so it seems to be a problem solely with the Toshiba XXL6200U series TV's. Have any of y'all performed the firmware updates?
Click to expand...
Click to collapse
Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?
I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.
gottahavit said:
Out of curiosity did you try the HDMI extender that came with your ChromeCast in case it is a connection issue?
Click to expand...
Click to collapse
zires said:
I have the same TV, but have not received my chromecast yet. I'm wondering if it may be hdmi cec is off or on? I read up on this more and it may be the hdmi handshake that is causing the issue. It says to swap ends, try another cable etc.
Click to expand...
Click to collapse
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.
4niner said:
I tried using the extender that came with it, and also another one I had laying around the house. Neither of them worked.
I'm not really tech savvy so not sure what CEC is or how to turn it on or off. Getting frustrated trying to do the firmware update as well. I connected a USB with the firmware update on the root menu but for some reason the TV isn't recognizing the usb.
Click to expand...
Click to collapse
Cec is in the TV settings. Menu (on remote ), preferences, hdmi cec control setup, turn it on and see what happens.
Sent from my SPH-L710 using Tapatalk 4
Same issue
cottageboy said:
hey guys, just got my Chromecast and works perfect in my 40" tv. but when I plug it into my new 60" toshiba smart tv the screen image is there but the whole picture is pink/purple. any ideas?
Click to expand...
Click to collapse
I have an old 2007 vintage Toshiba 37X3030DB. If you have the Chromecast plugged into HDMI-2 (Digital only port), select that as the input port, then power on the Chromecast, it completely works as expected. However, change back to HDMI-1, then back to HDMI2 using the Toshiba remote, you get a permanent blue screen - even though the Chromecast thinks it's working.
Placed a tech support call with Toshiba UK to see if updated firmware beyond 2.9 will help...
I have a 2006 Westinghouse (it was one of the very first 1080P TV available). I have had issues with Pink screen screen with various HDMI devices. Usually turning the TV off and back on will fix the pink screen, usually on the first try though not always.
With the Chromecast this seem to work, but not anymore. It may or may not have to do with the update to FW 13300, I can't say for sure. But sadly the pink screen is more persistent now.
My Chromecast is connected to my Pioneer receiver and I found that if s switch back and fourth with another input I can eventually get rid of the pink screen. I works best if I wait and let the input receive a signal and at time it does take me several attempts before it works.
So just something to try.
don't know if this is related, but sometimes when you have a loose connection on say a pc monitor you will get a pink screen, it could be that the connection to your guys tv isnt fitting all the way in, might want to take a closer look. it could be that the mini usb thats connected to the Chromecast is weighing down on the chromecast and making it loose and thus creating the pink screen, might wanna look closer at the connection.
im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before
cowsick said:
im trying to cast from computer.. chromebrowser, has worked perfect earlier. but now the picture is pink.. sounds work good... the chromecast background pictures shows fine when not casting anything...
If I use the built in cast option in youtube.com it was great.. but not when casting the whole page in chromebrowser..
i have a really bad connection at home, but it has worked on that before
Click to expand...
Click to collapse
This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.
andrew2163 said:
This is my exact issue.
It isn't the HDMI port, it isn't faulty, or else every device would show the pink hue. The dongle itself isn't broken or else everything would be pink and not just tabs that are cast, like cowsick said, Youtube casts perfectly, just any other tabs.
Kinda blows, worked fine previously, an no one anywhere seems to be addressing the issue.
Click to expand...
Click to collapse
Green, gray or magenta are often the sign of decoding "nothing" meaning the data didn't reach the destination in time.
I would look to network latency caused by network congestion between the PC and Chromecast (on a bandwidth-limited connection, or are there other network transfers going on in the background?) and to transcoding latency on the computer casting to Chromecast (how busy is the CPU?). Try reducing the resolution via the Cast extension settings.
For direct casting to Chromecast via native apps, Chromecast can buffer and negotiate connection speed as necessary. When it's getting a tab casted over, there's a constant stream of frames being generated, compressed and sent over that need to be decoded - all in reasonable sync with the PC.
For example, in the case of MPEG-2 for DVD, there are Presentation TimeStamps (PTS) and Decode TimeStamp (DTS). PTS determines when a frame should be display (ie, 0:09;13 should be displayed 9 seconds, 13 frames in) while DTS determines when the frame's data need to be retrieved and decoded. If a frame can't be retrieved by the decode time (for example, because of a disc read error) usually the player will simply hold the previous frame, so you'll see a pause. But if the player actually tries to decode the data (for example, in a video editing program), you can see a frame of mainly or solid green, gray or magenta - an empty frame caused by decoding "nothing."
RojasTKD and BurnOmatic are right that a similar effect can be seen if HDCP handshake is broken or interrupted - there's a "garbage" screen that appears until HDCP re-synchronizes, but as andres2163 and cowsick say, if that was the case it should happen for any Chromecast output, not just tab casting.
Fix: disable hardware accelaration
Disabling hardware acceleration fixes the issue.
For detailed instructions, go to:
HTML:
learnhill.com/technology/fix-pink-screen-when-casting-tabs-with-chromecast/
I've just bought a Chromecast device and I'm trying to
setup it. The problem is that when I plug it to the tv, a message appears
saying "Starting chromecast" and then the Chrome logo. After that, black
screen. Nothing appears. The setup program in my pc can find the device but
I can't see anything on the TV.
My TV model is LG 32LE5500
I tried rebooting the TV by unplugging everything and nothing changed.
Also I tried the Chromecast devide in another TV and it worked there, but it's not my TV and I need it to work in the LG one.
I've tried all hdmi ports and it's the same in all of them. The chrome logo and then black.
The last thing I did is to configure the device from the other TV and then plug it on the TV that doesn't work. I realized that the audio does work, I launched the YouTube app from my cellphone and I could hear the video, but again, black screen.
Could it be that my TV has a resolution of 1900x1080 and not 1920x1080?
Please I will appreaciate any kind of help, I really wanted to use the device and it's useless for me right now
According to LG, that's a normal 1080p screen.
http://www.lg.com/levant_en/tvs/lg-32LE5500-led/technical-specifications
More likely there's a router setup issue. This may help as a starting point -
https://support.google.com/chromecast/table/3477832?hl=en
santi.marro said:
I've just bought a Chromecast device and I'm trying to
setup it. The problem is that when I plug it to the tv, a message appears
saying "Starting chromecast" and then the Chrome logo. After that, black
screen. Nothing appears. The setup program in my pc can find the device but
I can't see anything on the TV.
...
Could it be that my TV has a resolution of 1900x1080 and not 1920x1080?
Click to expand...
Click to collapse
Your TV is 1080p, so it's 1920 horizontal.
IIRC the boot logo sends 480p, then Chromecast negotiates with the TV as to what resolutions are supported.
Your TV might not be playing nice in the negotiation process.
So, try booting Chromecast without it connected to the TV.
Disconnect power from Chromecast
Disconnect Chromecast from TV
Reapply power to Chromecast
Wait for it to boot (wait until LED goes solid steady white)
Turn on TV if it is not already on
Set TV to Chromecast input
Plug Chromecast into TV input
bhiga said:
Your TV is 1080p, so it's 1920 horizontal.
IIRC the boot logo sends 480p, then Chromecast negotiates with the TV as to what resolutions are supported.
Your TV might not be playing nice in the negotiation process.
So, try booting Chromecast without it connected to the TV.
Disconnect power from Chromecast
Disconnect Chromecast from TV
Reapply power to Chromecast
Wait for it to boot (wait until LED goes solid steady white)
Turn on TV if it is not already on
Set TV to Chromecast input
Plug Chromecast into TV input
Click to expand...
Click to collapse
I tried it and it's the same, a black screen. It works with a monitor that I have and another TV, but, sadly, I need it to work in the LG TV
EarlyMon said:
According to LG, that's a normal 1080p screen.
More likely there's a router setup issue. This may help as a starting point -
Click to expand...
Click to collapse
The chromecast device works, I checked it and configured it in another TV, but I need it to work in the LG one.
santi.marro said:
I tried it and it's the same, a black screen. It works with a monitor that I have and another TV, but, sadly, I need it to work in the LG TV
Click to expand...
Click to collapse
Very strange. Almost sounds like an HDCP handshake problem.
Try the HDMI extender in case it's just not plugging in quite right.
Other than that, you can try disabling HDMI CEC (LG calls it SimpLink) and see if that makes a difference.
Do you know what firmware build it has? (Chromecast app will tell you)
bhiga said:
Very strange. Almost sounds like an HDCP handshake problem.
Try the HDMI extender in case it's just not plugging in quite right.
Other than that, you can try disabling HDMI CEC (LG calls it SimpLink) and see if that makes a difference.
Do you know what firmware build it has? (Chromecast app will tell you)
Click to expand...
Click to collapse
I've just tried the device with the extender and SimpLink deactivated and it's the same again
Here I leave a screenshot of the Chromecast app attached
santi.marro said:
I've just tried the device with the extender and SimpLink deactivated and it's the same again
Here I leave a screenshot of the Chromecast app attached
Click to expand...
Click to collapse
Nice names.
Well, you're on the latest firmware build (15250) so either Google broke something in the newest update, or your TV is finicky.
Since your TV is Smart, it might have a firmware update available.
Wait... The specs say "TruMotion 100Hz" - is your TV PAL? It might not support NTSC input...
bhiga said:
Nice names.
Well, you're on the latest firmware build (15250) so either Google broke something in the newest update, or your TV is finicky.
Since your TV is Smart, it might have a firmware update available.
Wait... The specs say "TruMotion 100Hz" - is your TV PAL? It might not support NTSC input...
Click to expand...
Click to collapse
HDMI doesn't care about PAL vs NTSC frequencies by design, exactly why so many in the UK were able to adopt early last year.
EarlyMon said:
HDMI doesn't care about PAL vs NTSC frequencies by design, exactly why so many in the UK were able to adopt early last year.
Click to expand...
Click to collapse
While I agree that it shouldn't matter in this day and age, they still exist separately in the EDID data because of the differing pixel clocks.
It's possible (though ill-advised) for a modern display to reject an input signal based on it being 50/100 Hz or 60/120 Hz.
I deal with a lot of AV stuff and have run into this issue from time to time.
Well, TIL then.
EarlyMon said:
Well, TIL then.
Click to expand...
Click to collapse
I'm learning every day... sometimes the hard way.
Traditionally European TV sets have been more forgiving than their US counterparts, accepting NTSC "nudged" into PAL-60 or NTSC 4.43 in the analog realm.
While the transition to HD did unify the display resolutions and pixel aspect ratios (everything's square, yay!), the differences in refresh/sampling rates remained.
One day my friend, one day... everything will be 600 Hz or better so 24, 25, 30, 50 and 60 fps content will all be supported and play without judder or needing interpolation. :cyclops:
So back to the topic at hand, it's possible the OP's TV doesn't know what to do with a 30/60 Hz input from Chromecast, though that would be quite silly of LG to impose such a restriction. Still, silly happens more often than you think for all kinds of reasons (gray market sales due to varying exchange rates and import/export laws often is a concern, as we burden on regional support that got no revenue from the foreign sale).
TBH, I don't know for certain whether Chromecast is capable of 25/50 Hz output, it might be. But being that Google isn't selling it outside of US/Canada yet, I doubt they've tested it.
>> Anybody in Europe, can you confirm me whether Chromecast outputs 720/50p, 1080/50i or 1080/50p to your TV? <<
Sent from my Nexus 10 using xda app-developers app
Thank you for all your replies,
For what I know, my TV accept NTSC but I'm not 100% sure. I am from South America by the way, in theory electronics here are NTSC.
kDnZP said:
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
That TV in the picture you posted is very similar to the one I have. Did you have any problem using the chromecast device?
The link I gave was from the Eastern Mediterranean, I was more curious about verifying your resolution at the time. There's a 60/120 Hz (NTSC) version of your set, same model number, popular in several South American countries.
I apologize for adding the confusion.
santi.marro said:
That TV in the picture you posted is very similar to the one I have. Did you have any problem using the chromecast device?
Click to expand...
Click to collapse
I have not any problem with LG 26LE3300 (1366x768 native resolution).
santi.marro said:
Thank you for all your replies,
For what I know, my TV accept NTSC but I'm not 100% sure. I am from South America by the way, in theory electronics here are NTSC.
That TV in the picture you posted is very similar to the one I have. Did you have any problem using the chromecast device?
Click to expand...
Click to collapse
Hmm, should work.
Worst-case, since you have other displays that Chromecast does display properly on, you could try this: (it worked on 13300, haven't had need or opportunity to try it on 14975 or 15250)
Locate working monitor and LG TV in close proximity
Connect Chromecast to working monitor and wall power
Once Chromecast is booted, unplug Chromecast from monitor only
Plug Chromecast into LG TV
Likely this will not survive a Chromecast reboot though...
I've got a Sanyo DP50740, and my Chromecast is now showing this same behavior. It used to work fine, but I think that the update to firmware 15250 broke something with hdcp in some TV's.
I filed a bug with Google, but the end result was that the google helpdesk can't tell what was updated in the latest build.
I suggest you file a similar bug with Google, so that they see that this is happening with multple TV models.
Until they fix this I'm stuck with a paperweight.
AustinMartin said:
Until they fix this I'm stuck with a paperweight.
Click to expand...
Click to collapse
It won't sync up even if you hot-plug Chromecast HDMI after it's already booted?
bhiga said:
It won't sync up even if you hot-plug Chromecast HDMI after it's already booted?
Click to expand...
Click to collapse
Nope, tried that. The only thing I haven't tried is to boot up plugged into another device then plug in. Don't have any portable monitors with hdmi input. It might be that they fixed this glitch in the latest firmware.
This is the annoyance of allowing google to update firmware at will. They can break your device, and there's then nothing you can do except wait for the next release. That's why I encourage the original poster to file a bug with them. That's their only window into what's happening.
AustinMartin said:
Nope, tried that. The only thing I haven't tried is to boot up plugged into another device then plug in.
...
They can break your device, and there's then nothing you can do except wait for the next release. That's why I encourage the original poster to file a bug with them. That's their only window into what's happening.
Click to expand...
Click to collapse
The no HDMI and different HDMI scenarios should be different, they have been in my case at least, but understand not having a practical means to try.
Agree. That's the danger of forced updates.
Sent from a device with no keyboard. Please forgive typos, they may not be my own.
This was driving me.crazy for days. My receiver would play chromecast on my LG tv but when plugged directly to any hdmi port on my LG tv, nothing would happen. My LG would say starting chromecast, then nothing, no signal. I tried all Google troubleshoot recommendations and nothing. Finally, when I changed the aspect ratio of my tv to 4:3 then unplugged and plugged the chromecast back in (movie was already being casted from Netflix) it finally recognized it and I was showing the movie! It worked on all hdmi ports, after being able to cast, i then changed the aspect ratio back to just scan or 16:9 . Hope this helps somebody
Sent from my HTCONE using xda app-developers app
No issues with my lg 2013 led 3d model. Set to 16:9 as normal and has always worked. Wonder if it is more a model specific issue. You should post your TV model info for others to compare as it isn't really "lg TVs" exactly
Sent from my SCH-R970 using Tapatalk
shelby04861 said:
No issues with my lg 2013 led 3d model. Set to 16:9 as normal and has always worked. Wonder if it is more a model specific issue. You should post your TV model info for others to compare as it isn't really "lg TVs" exactly
Sent from my SCH-R970 using Tapatalk
Click to expand...
Click to collapse
There have been many different TV's with this issue, especially with LG TVs. My sanyo has a similar issue, so I'm about to try this.
There have been many similar reports over on the chromcast google users forum:
https://productforums.google.com/forum/#!forum/chromecast
I just jumped on over there. A few here and there but there doesn't seem to be any rhyme or reason. What I am getting at is we really need model number of TV, how you have it setup, is powered by USB wall adapter or USB port on TV, extension vs no extension. If we can get model info and setup info we might be able to learn more. Even TV firmware will help. From there we might be able to find another person with the exact same TV to learn if they have the same issue or not. Just want to help of course so don't take this the wrong way. It could be something simple.
Sent from my SCH-R970 using Tapatalk
It could be something as simple as a timing issue, especially in the case where Chromecast is powered by TV USB port.
Counter-intuitive as it may seem, HDMI prefers being plugged in to a "live" receiver for the handshake to happen. If the TV doesn't listen to HDMI while powered "off" but Chromecast still gets powered, Chromecast might not negotiate the HDMI handshake properly - and that usually requires a disconnect and reconnect to renegotiate.
IMO Google should really push wall power more. TV power is asking potential trouble if the TV powers off the USB port while flashing an update. Unless the TV specifically supports connecting a USB hard drive, I don't expect it to have any sort of predictable power output. Yes, I know USB spec says it must, but I've had numerous USB hosts with variable output, or at least that's what USB Voltage Doctor tells me...
I actually did this this weekend....
I have my TV mounted to a wall like most people and there is a pair of dual outlets on the wall that the TV plugs into...
I replaced one of the standard AC outlets with one that had a single Grounded AC and Two USB ports and now power my CCast with those.
Most folks use the TV USB because it hides the wires but for the price of $5 you can replace a outlet and get a much better USB Power source.
shelby04861 said:
I just jumped on over there. A few here and there but there doesn't seem to be any rhyme or reason. What I am getting at is we really need model number of TV, how you have it setup, is powered by USB wall adapter or USB port on TV, extension vs no extension. If we can get model info and setup info we might be able to learn more. Even TV firmware will help. From there we might be able to find another person with the exact same TV to learn if they have the same issue or not. Just want to help of course so don't take this the wrong way. It could be something simple.
Sent from my SCH-R970 using Tapatalk
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Someone over there, I'm assuming who works at google, keeps insinuating that they only have problems with TV's that have bad EDID's.
AustinMartin said:
Someone over there, I'm assuming who works at google, keeps insinuating that they only have problems with TV's that have bad EDID's.
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Would be easy (but not free) to test with an EDID replacer like Dr. HDMI or HDMI Detective but to be honest I would expect other HDMI sources like DVRs and Blu-ray players to also have trouble if it was truly an EDID issue.
I know some very old (early days of HD) sets report they accept 1080p but don't actually display it, which is an EDID issue, but that really shouldn't be happening for anything modern.
bhiga said:
Would be easy (but not free) to test with an EDID replacer like Dr. HDMI or HDMI Detective but to be honest I would expect other HDMI sources like DVRs and Blu-ray players to also have trouble if it was truly an EDID issue.
I know some very old (early days of HD) sets report they accept 1080p but don't actually display it, which is an EDID issue, but that really shouldn't be happening for anything modern.
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Yes, you would think, but google hasn't really made too much hdmi input equipment. The major things that are failing with hdmi issues are non-1080 native TV's such as 720 plasma's, and a lot of LG problems. I think that the latter additions to the edid standard to accommodate hdtv signals might be the issue.
Of course it would be nice if Google actually listed the TV sets that they are having issues with, but at least one person listed that when they talked to google support direct, they said that the one TV wasn't supported right now.
42Lw5300 from the wall outlet and from the tv usb both work
When I first got the cc it worked flawlessly on the tv hdmi input. Then I decided to plug it into my av receiver then when I went back to the tv recently, it wasn't working. All I got was , starting chromecast and then it would switch to the LG screensaver saying no signal. Numerous hard resets nothing..then I did the change screen format thing and it worked all the way
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I did the switch my tv thing to 4:3 after I notice when the cc starts it looks like the starting chromecast font was at a lower resolution...so by switching it I thought it would recognize my cc at that a lower resolution
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pelon90005 said:
I did the switch my tv thing to 4:3 after I notice when the cc starts it looks like the starting chromecast font was at a lower resolution...so by switching it I thought it would recognize my cc at that a lower resolution
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AFAIK the Chromecast boot screen is 480p, but after that Chromecast will try to negotiate 720p or 1080p.
Aspect ratio (4:3 or 16:9) just determines how your TV handles the signal (don't stretch or anamorphic stretch) - it shouldn't change what the TV communicates.
I was also having problems with my LG television and Chromecast. Chromecast turned on via the LG's usb port but tv was pitch black. I had to pull the powercord off and plug it in 2-3 times before the tv worked. Turns out that the LG had faulty panel.. and the TV was like that from the first moment I bought it. Hooray for warranty! The tv was 2 weeks old when I had it repaired.
Hello everyone
I'm desperately trying so solve a problem I'm having now for a few days.
I've got an older Samsung smart tv (think it's from 2012 - Model D5700)
Everything works like charm. My PC is plugged in, I can watch movies from a hard drive etc.
But when i plug in a Chromecast (2nd gen) and a firetv Stick I only see a boot Logo and after that a Black screen on 1080p (no "no signal")
I've already tried factory resets on every device, every HDMI port, plugging in with HDMI extender, without extender, with HDMI switch, directly into TV, multiple resets at the same time with every device.
I've also tried multiple power adapters and using the Chromecast/FireTV on a different device. (Both devices are working like a charm)
I've entered the TVs Service Menu and did a factory reset. Also I checked if the TV is showing some errors.
Can anyone help me with this problem?
I can't understand why the TV is not able to get a picture from the Chromecast. It's super illogical for me.
You don't know how thankful I would be when someone is helping me to solve this issue.
Have a great day
Kind regards
Tog
Togic said:
I can't understand why the TV is not able to get a picture from the Chromecast. It's super illogical for me.
You don't know how thankful I would be when someone is helping me to solve this issue.
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I had the exact same problem with a Chromecast Ultra. I tried everything, other TVs, other powersources, monitors, AV receivers, even dissembled it to clean HDMI contacts and whatnot. From what I read elsewhere and my own experience, once you have the black screen after G logo, your Chromecast is irreversibly dead.
Sorry to say it, but it's the truth.
Your display likely doesn't have [new enough] HDCP support.
JamesAb said:
I had the exact same problem with a Chromecast Ultra. I tried everything, other TVs, other powersources, monitors, AV receivers, even dissembled it to clean HDMI contacts and whatnot. From what I read elsewhere and my own experience, once you have the black screen after G logo, your Chromecast is irreversibly dead.
Sorry to say it, but it's the truth.
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I have the same problem, and tried all the steps to resolve. But in addition, I plugged in the Chromecast into another TV and it worked perfectly, so the Chromecast is not be dead in my case.
The issue - for me at least - is that the screen is black but the sound is fine, so I can still cast Netflix/YouTube/etc but there is no video displayed, just a blank screen.
My guess is that there was a TV software update and this has caused the problem, but I don't know for sure; it's frustrating, as I only use the TV to cast to.
If it helps, the issue first started on 26 AUG 2022 and the TV is a SAMSUNG UE32J5100. I've contacted Google and Samsung separately to see if they come up with anything.
I'll post an update if I find out anything else.
mrdaviedoo said:
I have the same problem, and tried all the steps to resolve. But in addition, I plugged in the Chromecast into another TV and it worked perfectly, so the Chromecast is not be dead in my case.
The issue - for me at least - is that the screen is black but the sound is fine, so I can still cast Netflix/YouTube/etc but there is no video displayed, just a blank screen.
My guess is that there was a TV software update and this has caused the problem, but I don't know for sure; it's frustrating, as I only use the TV to cast to.
If it helps, the issue first started on 26 AUG 2022 and the TV is a SAMSUNG UE32J5100. I've contacted Google and Samsung separately to see if they come up with anything.
I'll post an update if I find out anything else.
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UPDATE: Samsung have suggested the problem is hardware related, basically the TV is knackered. So, in my case, the fix is to buy a new TV!
Not the answer I wanted but I have to lump it.
mrdaviedoo said:
UPDATE: Samsung have suggested the problem is hardware related, basically the TV is knackered. So, in my case, the fix is to buy a new TV!
Not the answer I wanted but I have to lump it.
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I have an apology to make. Despite doing everything I thought I could to fix the problem I neglected the most obvious and fundamental thing....
UNPLUG THE TV AT THE MAINS FOR 60 SECS AND PLUG IT BACK IN!
And now the problem is completely solved. Once again, my sincerest apologies but I hope this helps others.