Proximity sensor issue - HTC Desire 500

Hi everyone
I've an issue with proximity sensor on my htc. It doesn't work.
When I tested it with an app it results "far" and this doesn't change when I cover the sensor.
What happens? Is anyone knows how to fix it?

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Recently bought galaxy m31 and found out that i have to press my phone real hard on my ear to screen to go off during call. I never faced such issue with previous devices. So i searched on google and found *#0*# to check sensor working or not. Sensor is working correctly but there is no fixed place of sensor, seems like whole upper part of touch screen is used as sensor and there is no actual optical proximity sensor inside this phone. It's also clearly written Virtual Proximity sensing. Anyone facing same issue on this device or any other phone which uses this technology and any fix for this?
I have also the same problem. Thanks, at least you dig deeper "virtual proximity sensor".
gouravchugh09 said:
Recently bought galaxy m31 and found out that i have to press my phone real hard on my ear to screen to go off during call. I never faced such issue with previous devices. So i searched on google and found *#0*# to check sensor working or not. Sensor is working correctly but there is no fixed place of sensor, seems like whole upper part of touch screen is used as sensor and there is no actual optical proximity sensor inside this phone. It's also clearly written Virtual Proximity sensing. Anyone facing same issue on this device or any other phone which uses this technology and any fix for this?
Click to expand...
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It doesn't have any separate proximity sensor, rathor the front camera works as a proximity sensor. Try covering the front camera properly.

How does the virtual proximity sensor work?

Hello,
does anyone know how the virtual proximity sensor works?
AIDA64 and other apps say it is a "Ear Hover Proximity Sensor (ProToS)"
The same sensor should be in the Galaxy A51 as I found here
http://stools.gleamolabs.com/sensors/devices/1698
I know that it has no more real infrared proximity sensor.
Just accidentally stumbled over this post. Can you tell me how this ear hover proximity sensor performs? From the name I'd guess it only detects proximity if an ear is actually covering the sensor, and pocketing the device or waving your hand over the sensor will not trigger it, correct?
https://www.reddit.com/r/GalaxyS20FE/comments/jel1bw
https://www.reddit.com/r/GalaxyS20FE/comments/kt76c4
when I first heard about this phone it sounded like a fantastic device, that impression keeps getting eroded.

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